Riu Palace Jamaica - Adults Only - All Inclusive
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Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 3 piscinas al aire libre, una discoteca y un centro de bienestar. Otros servicios ...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 3 piscinas al aire libre, una discoteca y un centro de bienestar. Otros servicios de este alojamiento incluyen conexión a Internet wifi gratis, servicios de conserjería y una tienda de recuerdos.
Servicios empresariales
Tendrás tintorería, un servicio de recepción las 24 horas y atención multilingüe a tu disposición. ¿Estás organizando un evento en Bahía Montego? En este alojamiento tienes a tu disposición 178 metros cuadrados de espacio con zona para conferencias y salas de reuniones.
Comida
Come algo en Montego Bay, uno de los 5 restaurantes de este alojamiento, o simplemente llama al servicio de habitaciones las 24 horas. Disfruta de un detalle de bienvenida gratuito organizado por la recepción todos los días, donde podrás conocer a otros huéspedes mientras tomas un bocado. Si necesitas un buen refresco puedes elegir entre el bar junto a la piscina, 4 bares con salón y 2 bares en la piscina. Se ofrece un desayuno bufé gratuito todos los días de 07:00 a 10:30.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 288 habitaciones con aire acondicionado, artículos del minibar gratis y televisión de pantalla plana. Las habitaciones disponen de balcón. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El baño privado con bañera y ducha independientes está provisto de bañera de hidromasaje y artículos de higiene personal gratuitos.
Ubicación
Si decides alojarte en Hotel Riu Palace Jamaica - Adults Only - All Inclusive de Bahía Montego, estarás cerca del mar y a menos de diez minutos en coche de Centro de convenciones de Montego Bay y Gran casa Rose Hall. Además, este alojamiento con todo incluido se encuentra a 6,2 km de Playa Doctor's Cave y a 0,3 km de Centro comercial Blue Diamond.
Qué hay cerca
Whitter Village(0.1 millas)
Centro comercial Blue Diamond(0.2 millas)
Tropical Bliss(2.3 millas)
Half Moon Equestrian Centre(2.4 millas)
Three Palms Ocean Course(3.2 millas)
Club de golf Half Moon(3.3 millas)
Playa Doctor's Cave(3.8 millas)
Dead End Beach(3.9 millas)
The Shoppes at Rose Hall(4.3 millas)
Walter Fletcher Beach(4.4 millas)
Centro de convenciones de Montego Bay(4.6 millas)
Montego Bay Cultural Centre(4.8 millas)
Plaza Sam Sharpe(4.8 millas)
Civic Centre(4.9 millas)
Fuerte Montego(4.9 millas)
El aeropuerto más cercano se encuentra en Montego Bay (MBJ-A. Internacional Sir Donald Sangster)(3.3 millas)
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Mostrador turístico
Ubicación
Ironshore P.O, Rose Hall, Mahoe Bay, Bahía Montego, Jamaica
Whitter Village (0.1 millas)
Centro comercial Blue Diamond (0.2 millas)
Tropical Bliss (2.3 millas)
Half Moon Equestrian Centre (2.4 millas)
Three Palms Ocean Course (3.2 millas)
Club de golf Half Moon (3.3 millas)
Opciones de habitación
6
Suite junior, vistas al mar (B2C-US)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Suite junior, vistas al jardín (B2C-CA)
Detalles de la oferta
2 Camas Dobles
1 Cama Doble Extragrande
Capacidad: 3
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
7
Suite, bañera de hidromasaje, vistas al mar (Elite Club | C)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
635 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independienteBañera de hidromasaje privada interiorBañera de hidromasaje privada
1
Suite junior (Swim-up, Elite Club, B2C-US)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
7
Suite junior, frente al mar (Elite Club, B2C-US)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Suite junior, vistas al mar (B2C-CA)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
8
Suite, bañera de hidromasaje, vistas al mar (Elite Club, L)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
441 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
1
Suite junior (Swim-up, Elite Club, U)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
7
Suite junior, frente al mar (Elite Club, E)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
441 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Suite junior, vistas al jardín (B2C-US)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Suite junior, vistas al jardín (L)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
441 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Suite junior, vistas al jardín (E)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
441 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
7
Suite junior, frente al mar (Elite Club, U)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
441 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
5
Suite junior (B2C-CA)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Suite junior (Tropical View, B2C-CA)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Suite junior, vistas parciales al mar (L)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
441 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Suite junior (Standard, U)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
441 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
7
Suite junior, frente al mar (Elite Club, L)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
441 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Suite junior, frente al mar (Elite Club | C)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
441 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Suite junior, vistas al jardín (B2C-US)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Suite junior, vistas al mar (U)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
441 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
7
Suite, bañera de hidromasaje, vistas al mar (Elite Club | B2C-CA)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
1
Suite, frente al mar (Elite Club, U)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
5
Suite junior, vistas al jardín (U)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Suite junior (Tropical View, C)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
441 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Suite junior, vistas al mar (C)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
441 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
1
Suite, frente al mar (Elite Club, B2C-US)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Suite junior, vistas al mar (E)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
441 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
1
Junior Suite (Swim-Up, Elite Club, E)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Suite junior, frente al mar (Elite Club | B2C-CA)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Suite junior, vistas al jardín (C)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
441 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
5
Suite junior (C)
Detalles de la oferta
2 Camas Dobles
1 Cama Doble Extragrande
Capacidad: 3
441 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
Reseñas de los huéspedes sobre Riu Palace Jamaica - Adults Only - All Inclusive
8.3
Muy bueno
Basado en 1759 comentarios verificados
¿Quién se queda aquí?
Trabajo
3%
Pareja
81%
Familia
6%
Grupo
8%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el Riu Palace Jamaica - Solo Adultos - Todo Incluido, los huéspedes elogian constantemente la amabilidad del personal, el animado entretenimiento y los terrenos limpios y bien cuidados, al tiempo que señalan que las habitaciones son anticuadas, hay problemas de mantenimiento ocasionales y la playa es pequeña y a veces tiene algas.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En el Riu Palace Jamaica - Solo Adultos - Todo Incluido, los huéspedes elogian constantemente la amabilidad del personal, el animado entretenimiento y los terrenos limpios y bien cuidados, al tiempo que señalan que las habitaciones son anticuadas, hay problemas de mantenimiento ocasionales y la playa es pequeña y a veces tiene algas.
Muchos disfrutan de las piscinas y el bar de la piscina, así como de la posibilidad de utilizar los resorts RIU vecinos, aunque las piscinas cierran temprano y el entretenimiento es más animado en el hotel de al lado. Las opiniones sobre la comida son variadas: a menudo se elogian los buffets por su variedad, pero puede ser difícil conseguir reservas en los restaurantes, el servicio de habitaciones es limitado y algunos huéspedes notaron moscas o enfermedades ocasionales. Entre los inconvenientes comunes se incluyen el ruido de los aviones y los pasillos, la limpieza o las toallas inconsistentes, la humedad o los olores a moho y los informes ocasionales de plagas. En general, espere un ambiente animado y conveniente en un todo incluido de gama media con un servicio excepcional, pero habitaciones anticuadas.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
A los huéspedes les gustan las piscinas y el bar de la piscina y aprecian poder utilizar los resorts RIU vecinos. La playa es pequeña y a veces tiene algas, las piscinas cierran temprano y el entretenimiento en el lugar es más tranquilo que en el hotel de al lado; no hay cajero automático disponible.
Reseñas de huéspedes relacionadas
8
Jonathan
12 may 2025
·
Se alojó 6 noches
Fitness center needs updated
Fitness center needs updated
8
Brian
4 abr 2025
·
Se alojó 4 noches
Perfect resort. Ocean was not really usable due to lime rock muck in water. Like walking in pudding
Perfect resort. Ocean was not really usable due to lime rock muck in water. Like walking in pudding
8
Nathaniel Lawrence
21 ago 2025
·
Se alojó 4 noches
Beautiful resort. Would like it pools did not close at 6 pm.
Beautiful resort. Would like it pools did not close at 6 pm.
8
Onessa
11 oct 2025
·
Se alojó 6 noches
The staff at this resort was amazing! Huge shoutout to bartenders David and Odain! They made the trip a great time. The entertainment crew is amazing as well. Too many great names to list. I saw a lot of negative reviews about the food but I thought the buffet was great with lots of diverse options. Maybe they were looking for chicken tenders, idk. The steakhouse was amazing. Steak was cooked well and tasted amazing. the lobster as well! No ATM on the property. Lots of locals sitting outside the gate. Got grabbed twice walking to the shopping center. So I just suggest going in a group of three and only during the day time. That aside we cannot wait to come back.
The staff at this resort was amazing! Huge shoutout to bartenders David and Odain! They made the trip a great time. The entertainment crew is amazing as well. Too many great names to list. I saw a lot of negative reviews about the food but I thought the buffet was great with lots of diverse options. Maybe they were looking for chicken tenders, idk. The steakhouse was amazing. Steak was cooked well and tasted amazing. the lobster as well! No ATM on the property. Lots of locals sitting outside the gate. Got grabbed twice walking to the shopping center. So I just suggest going in a group of three and only during the day time. That aside we cannot wait to come back.
8
Brian
20 oct 2025
·
Se alojó 7 noches
The property was small compared to other Riu's I've stayed at but having the abilitly to walk next door to either the Montego Bay or Reggae was great.
The property was small compared to other Riu's I've stayed at but having the abilitly to walk next door to either the Montego Bay or Reggae was great.
10
Kyle
17 oct 2025
·
Se alojó 5 noches
Clean room, not brand new looking but clean and well maintained. Staff super friendly and helpful. Great dining, even the buffet was super good and plenty of options. Even with the amount of people the bartenders were quick. Plenty of pool space, the only down side to the pools is they did close at 6 but was due to cleaning so understandable. Overall very nice resort for the money.
Clean room, not brand new looking but clean and well maintained. Staff super friendly and helpful. Great dining, even the buffet was super good and plenty of options. Even with the amount of people the bartenders were quick. Plenty of pool space, the only down side to the pools is they did close at 6 but was due to cleaning so understandable. Overall very nice resort for the money.
8
Karen
23 sept 2025
·
Se alojó 9 noches
The staff was friendly and helpful. The welcome area was beautiful however the beach had sea weeds.
The staff was friendly and helpful. The welcome area was beautiful however the beach had sea weeds.
8
Latisha
6 oct 2025
·
Se alojó 3 noches
Pool was nice and clean
Pool was nice and clean
10
Kelly
18 oct 2025
·
Se alojó 4 noches
Just returned from 4-night trip - excellent experience overall. The entertainment staff work very hard to create such a fun vibe! They really made the stay memorable! Pool and swim up bar were great, with great service. Beach was nice, clean, and private. Food and drinks were good! Thanks for a great vacation!
Just returned from 4-night trip - excellent experience overall. The entertainment staff work very hard to create such a fun vibe! They really made the stay memorable! Pool and swim up bar were great, with great service. Beach was nice, clean, and private. Food and drinks were good! Thanks for a great vacation!
8
Patrice
22 oct 2025
·
Se alojó 4 noches
We enjoyed staying at this property especially since we had access to two other properties.
We enjoyed staying at this property especially since we had access to two other properties.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos describen la propiedad y las habitaciones como muy limpias y bien mantenidas. Otros informaron sobre moscas alrededor de la comida del buffet, olores a moho y plagas ocasionales como cucarachas o moho.
Reseñas de huéspedes relacionadas
8
Evan A
17 feb 2025
·
Se alojó 6 noches
Property is amazing. However our room smelled like mildew and left our clothes smelling mildew-y. im not sure if others had this issue or not, but our room definitely had a water leak or drainage problem to have that smell
Property is amazing. However our room smelled like mildew and left our clothes smelling mildew-y. im not sure if others had this issue or not, but our room definitely had a water leak or drainage problem to have that smell
8
Joella
1 jul 2025
·
Se alojó 4 noches
Witnessed too many roaches in and outside my room (approximately 10).
Witnessed too many roaches in and outside my room (approximately 10).
10
Kyle
17 oct 2025
·
Se alojó 5 noches
Clean room, not brand new looking but clean and well maintained. Staff super friendly and helpful. Great dining, even the buffet was super good and plenty of options. Even with the amount of people the bartenders were quick. Plenty of pool space, the only down side to the pools is they did close at 6 but was due to cleaning so understandable. Overall very nice resort for the money.
Clean room, not brand new looking but clean and well maintained. Staff super friendly and helpful. Great dining, even the buffet was super good and plenty of options. Even with the amount of people the bartenders were quick. Plenty of pool space, the only down side to the pools is they did close at 6 but was due to cleaning so understandable. Overall very nice resort for the money.
2
Kiona
10 mar 2025
·
Se alojó 3 noches
When I got there, I had two rooms the room smell like urine. I bought the attention to the staff, which was nice. They tried to accommodate, but the smell would not leave. I went out, came back and there was roaches in my room. I took picture of it, show it to the front desk and they moved me. Then the property uses plastic cups, which they reuse over and over again, which is so unsanitary.
When I got there, I had two rooms the room smell like urine. I bought the attention to the staff, which was nice. They tried to accommodate, but the smell would not leave. I went out, came back and there was roaches in my room. I took picture of it, show it to the front desk and they moved me. Then the property uses plastic cups, which they reuse over and over again, which is so unsanitary.
8
Ronald Loren
11 sept 2025
·
Se alojó 5 noches
Clean rooms and beach areas. Pools very clean.
Clean rooms and beach areas. Pools very clean.
4
Robert
16 jun 2025
·
Se alojó 4 noches
Too many rules. Most of the staff is angry, pushy, and rude. The hotel rooms were of low quality. The buffet and food was medium to poor. There were flys all over the food.
Too many rules. Most of the staff is angry, pushy, and rude. The hotel rooms were of low quality. The buffet and food was medium to poor. There were flys all over the food.
10
Aurelia
30 sept 2025
·
Se alojó 4 noches
Clean rooms, helpful staff
Clean rooms, helpful staff
10
Kathy
29 oct 2025
·
Se alojó 4 noches
The Riu palace was a pleasure to stay in. The property was very clean, the staff and people were polite, respectful and helpful. I definitely enjoyed my time there. I will be visiting again soon. Jamaica 2025!
The Riu palace was a pleasure to stay in. The property was very clean, the staff and people were polite, respectful and helpful. I definitely enjoyed my time there. I will be visiting again soon. Jamaica 2025!
2
Marci
8 ago 2025
·
Se alojó 3 noches
Unfortunately the room I stayed in was not what I was expecting. The first night I slept in the bed I was bit up from my left shoulder down to the left side of my hip. When I pulled the sheets back the mattress was moldy on the coners. I called to get a different room and unfortunately they was not able to accommodate me. That will be my first and last time ever staying at Riu palace Montego Bay.
Unfortunately the room I stayed in was not what I was expecting. The first night I slept in the bed I was bit up from my left shoulder down to the left side of my hip. When I pulled the sheets back the mattress was moldy on the coners. I called to get a different room and unfortunately they was not able to accommodate me. That will be my first and last time ever staying at Riu palace Montego Bay.
6
Teairra
17 sept 2025
·
Se alojó 4 noches
They had roaches crawling
They had roaches crawling
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones a menudo se describen como anticuadas, con problemas de mantenimiento (cerraduras, agua caliente, accesorios) y humedad o olores a moho; el ruido de los pasillos o los aviones puede ser una preocupación. Algunas habitaciones ofrecen vistas agradables y estancias cómodas.
Reseñas de huéspedes relacionadas
10
Denetha
14 sept 2025
·
Se alojó 5 noches
Love the location, entertainment, food, love the room but not the location, location was noisy room# 1002 in service area
Love the location, entertainment, food, love the room but not the location, location was noisy room# 1002 in service area
8
Alan
28 sept 2025
·
Se alojó 4 noches
Go into this place not expecting luxury and you will love it. Be careful and watch the room You book. I got an ocean view suite and it was facing restaurants with a sliver of ocean in the distance. I upgraded to the Riu elite club and it was a lot better. Pools were small but warm and food in the ala carte place that I went to “Krystal” was amazing for an AI
Go into this place not expecting luxury and you will love it. Be careful and watch the room You book. I got an ocean view suite and it was facing restaurants with a sliver of ocean in the distance. I upgraded to the Riu elite club and it was a lot better. Pools were small but warm and food in the ala carte place that I went to “Krystal” was amazing for an AI
10
BreAnna
16 oct 2025
·
Se alojó 3 noches
Nice view ,friendly staff , great drinks , but a little out dated room interior
Nice view ,friendly staff , great drinks , but a little out dated room interior
6
Matthew Patrick
17 ago 2025
·
Se alojó 6 noches
Room looked tired and a bit run down. The lights and plugs in a large are of the room did not work. Until the last day I was there. Also the room had a sewerage smell coming from a drain pipe in shower. Staff/Contractors would work at night. At three o’clock someone was using an electric grinder to cut tiles out side my room. Instead of getting a new room, and having to go through the hassle of repacking just to move rooms. I’d save money on tips. Staff were very nice, food was good. The entertainment became a bit repetitive and after a few nights, I realized it was a repeat of the same few shows shuffled around Riu’s three resorts. Overall hotel felt cheap, generic and bit desperate for profit. Not happy and would not recommend.
Room looked tired and a bit run down. The lights and plugs in a large are of the room did not work. Until the last day I was there. Also the room had a sewerage smell coming from a drain pipe in shower. Staff/Contractors would work at night. At three o’clock someone was using an electric grinder to cut tiles out side my room. Instead of getting a new room, and having to go through the hassle of repacking just to move rooms. I’d save money on tips. Staff were very nice, food was good. The entertainment became a bit repetitive and after a few nights, I realized it was a repeat of the same few shows shuffled around Riu’s three resorts. Overall hotel felt cheap, generic and bit desperate for profit. Not happy and would not recommend.
8
Trometra E
29 ago 2025
·
Se alojó 4 noches
The room was nice and clean but the overall hostel needs to be upgraded. The shower needs a major upgrade.
The room was nice and clean but the overall hostel needs to be upgraded. The shower needs a major upgrade.
8
Olga
26 oct 2025
·
Se alojó 3 noches
Food was a 10/10, the only draw back was that the rooms were old and dated. The bed specifically was hard and the linens were poor quality. Housekeeping was quick and accommodating.
Food was a 10/10, the only draw back was that the rooms were old and dated. The bed specifically was hard and the linens were poor quality. Housekeeping was quick and accommodating.
8
JIM DON
26 oct 2025
·
Se alojó 7 noches
Relaxing and fun resort. The staff was friendly and attentive. Biggest drawback was the noise level at night. People coming in from the clubs being noisy and disruptive all night long.
Relaxing and fun resort. The staff was friendly and attentive. Biggest drawback was the noise level at night. People coming in from the clubs being noisy and disruptive all night long.
6
Leslie
16 sept 2025
·
Se alojó 3 noches
Parking staff not too friendly, mini refrigerator was noisy
Parking staff not too friendly, mini refrigerator was noisy
10
Sheila
18 oct 2025
·
Se alojó 5 noches
The Oceanview room was enjoyable although the rooftop extension below the balcony was a distraction.
The Oceanview room was enjoyable although the rooftop extension below the balcony was a distraction.
6
Mykia
24 ago 2025
·
Se alojó 4 noches
The hallways echo so if your in your room people coming in late you could hear them talking yelling laughing and slamming their doors., also in the morning housekeepeing starts early so you hear them communicating so if you’re not a early morning person do not stay here at the RIU palace because you’ll be irritated. I forgot to mention the people staying above me dragged a chair across their floor many times throughout the night
The hallways echo so if your in your room people coming in late you could hear them talking yelling laughing and slamming their doors., also in the morning housekeepeing starts early so you hear them communicating so if you’re not a early morning person do not stay here at the RIU palace because you’ll be irritated. I forgot to mention the people staying above me dragged a chair across their floor many times throughout the night
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio se elogia con frecuencia por ser amable, atento y enérgico, especialmente el equipo de animación y el personal de los restaurantes. Algunos huéspedes describieron respuestas inconsistentes a los problemas, confusión con las reservas o el registro de entrada, o interacciones incómodas con la gerencia.
Reseñas de huéspedes relacionadas
10
tanner Rylin
20 oct 2025
·
Se alojó 4 noches
Staff was amazing
Staff was amazing
10
ANTHONY K
12 sept 2025
·
Se alojó 6 noches
I have an Absolutely Wonderful time during my stay at the Hotel RIU Palace in Montego Bay, Jamaica. Upon my check-in, I met Ms. Deondra. She was very nice and pleasant with Great Customer Service intentions explaining the details of my stay at this wonderful hotel. My check-in was seamless and she assured me my room would be available after directing me to go and indulge in a Great Mid-day Lunch by the pool. Thank you So Much Ms. Deondra! You started my vacation off with a Great Smile and A Full stomach. :-) Thumbs Up to this property and the ambience of it All.
I have an Absolutely Wonderful time during my stay at the Hotel RIU Palace in Montego Bay, Jamaica. Upon my check-in, I met Ms. Deondra. She was very nice and pleasant with Great Customer Service intentions explaining the details of my stay at this wonderful hotel. My check-in was seamless and she assured me my room would be available after directing me to go and indulge in a Great Mid-day Lunch by the pool. Thank you So Much Ms. Deondra! You started my vacation off with a Great Smile and A Full stomach. :-) Thumbs Up to this property and the ambience of it All.
10
Kimberly LaShaun
18 sept 2025
·
Se alojó 5 noches
This was our first time on the property, but it won’t be the last time. The food selection was wonderful, and Chef Cindy was so gracious and friendly! We loved being able to share our experiences with all of the cuisine. Every single resort staff member that we encountered was so welcoming, friendly and helpful. You truly want for nothing! Thank you for making our trip so memorable!! One Love✊❤️
This was our first time on the property, but it won’t be the last time. The food selection was wonderful, and Chef Cindy was so gracious and friendly! We loved being able to share our experiences with all of the cuisine. Every single resort staff member that we encountered was so welcoming, friendly and helpful. You truly want for nothing! Thank you for making our trip so memorable!! One Love✊❤️
6
Jaela
22 jun 2025
·
Se alojó 6 noches
We got to the hotel and it was a vibe. We got to our room and the door didn’t work … they switched us room… our next room flooded … the next room wasn’t the right kind and we were moved 4 times in less then 24 hrs. We asked for compensation or a room upgrade and were denied and told stuff happens essentially. Front desk worker Leanna (spelled wrong) was great… but it was really inconvenient all the moving, especially for the price we paid. The last room we got moved into, when we woke up in the morning the bathroom counter had drops of makeup from the previous guest so we were placed in a dirty room … the manager did not care and said he’d send house keeping to re clean it. Once again no compensation offered. For the amount we paid to stay here I was not happy with the service or rooms provided. I was given a email address to send a complaint to. Smh… I’ve been to plenty of Rui properties and was high disappointed with the service at this one.
We got to the hotel and it was a vibe. We got to our room and the door didn’t work … they switched us room… our next room flooded … the next room wasn’t the right kind and we were moved 4 times in less then 24 hrs. We asked for compensation or a room upgrade and were denied and told stuff happens essentially. Front desk worker Leanna (spelled wrong) was great… but it was really inconvenient all the moving, especially for the price we paid. The last room we got moved into, when we woke up in the morning the bathroom counter had drops of makeup from the previous guest so we were placed in a dirty room … the manager did not care and said he’d send house keeping to re clean it. Once again no compensation offered. For the amount we paid to stay here I was not happy with the service or rooms provided. I was given a email address to send a complaint to. Smh… I’ve been to plenty of Rui properties and was high disappointed with the service at this one.
2
Kara
27 ene 2026
·
Se alojó 3 noches
The guest rooms are extremely outdated with cheap poorly executed finishes that do not reflect a resort experience. More concerning was the conduct of the front desk and management. During housekeeping minor makeup residue was noted on towels and sheets which is normal wear and tear for a beach resort. Nothing was excessive or damaged. Despite this housekeeping never replaced our towels or changed our sheets during our stay. Just left a pile in the room. A day before checkout we received an email stating we owed $520 for towel and sheet damages. That same evening around 7PM security and housekeeping repeatedly knocked on our door and called our hotel phone back to back. When we did not answer because we were napping housekeeping unlocked and entered our room without consent to address the charge noticed we were asleep and left. This was frightening and a serious violation of privacy and safety. We do not mind replacing towels if necessary but $520 is unreasonable. During checkout we were refused the ability to leave the resort and were told the hotel would call the airport to prevent us from leaving Jamaica if we did not pay. After back and forth the charge was reduced to $200 which we paid under pressure. They then attempted to charge $240 contradicting the agreement. Multiple staff members could not explain this policy or why it was not disclosed at check in. This experience felt predatory particularly as two young women traveling together.
The guest rooms are extremely outdated with cheap poorly executed finishes that do not reflect a resort experience. More concerning was the conduct of the front desk and management. During housekeeping minor makeup residue was noted on towels and sheets which is normal wear and tear for a beach resort. Nothing was excessive or damaged. Despite this housekeeping never replaced our towels or changed our sheets during our stay. Just left a pile in the room. A day before checkout we received an email stating we owed $520 for towel and sheet damages. That same evening around 7PM security and housekeeping repeatedly knocked on our door and called our hotel phone back to back. When we did not answer because we were napping housekeeping unlocked and entered our room without consent to address the charge noticed we were asleep and left. This was frightening and a serious violation of privacy and safety. We do not mind replacing towels if necessary but $520 is unreasonable. During checkout we were refused the ability to leave the resort and were told the hotel would call the airport to prevent us from leaving Jamaica if we did not pay. After back and forth the charge was reduced to $200 which we paid under pressure. They then attempted to charge $240 contradicting the agreement. Multiple staff members could not explain this policy or why it was not disclosed at check in. This experience felt predatory particularly as two young women traveling together.
8
Ashley Milian
5 abr 2025
·
Se alojó 7 noches
Entertainment “Very Good”. Buffet very good. Specialty Dining- Mediocre (at best). Cleaning Service was “Very Good”. Rooms were outdated however were clean. Overall my husband and I enjoyed our experience. The morning breakfast and lunch staff were ever attentive to our needs and extremely pleasant over all. We will be back.
Entertainment “Very Good”. Buffet very good. Specialty Dining- Mediocre (at best). Cleaning Service was “Very Good”. Rooms were outdated however were clean. Overall my husband and I enjoyed our experience. The morning breakfast and lunch staff were ever attentive to our needs and extremely pleasant over all. We will be back.
10
Candace E
29 sept 2025
·
Se alojó 4 noches
Review of RIU Palace Jamaica From the moment we walked in the door until the day we left, the staff at RIU Palace Jamaica was absolutely amazing. They were warm, welcoming, and always went out of their way to make our stay enjoyable. The property itself was very well maintained we constantly saw cleaners out and about ensuring the grounds were spotless, safe, and inviting. The entertainment crew was truly the highlight of our trip. They brought so much energy, fun, and laughter that they made our stay incredibly memorable. The buffet was another standout, with an incredible variety of options. My tip: go within the first hour for the freshest selection. The drinks were also excellent strong, flavorful, and plentiful. The beach is on the smaller side, but it’s kept very clean and still makes for a relaxing spot to unwind. Our Junior Suite with an ocean view was absolutely breathtaking clean, spacious, and comfortable. If I had to mention one downside, it would be the mosquito spraying. There was no warning given when they sprayed, and as someone with severe lung issues, the smoke was overwhelming. It even set off the hotel’s emergency system, which shows how strong it was. A simple heads-up would have made a huge difference. Overall, though, RIU Palace Jamaica exceeded expectations and gave us a vacation to remember. Between the staff, entertainment, food, and stunning views, it’s a place I would absolutely recommend just be mindful of the spraying if you have sen
Review of RIU Palace Jamaica From the moment we walked in the door until the day we left, the staff at RIU Palace Jamaica was absolutely amazing. They were warm, welcoming, and always went out of their way to make our stay enjoyable. The property itself was very well maintained we constantly saw cleaners out and about ensuring the grounds were spotless, safe, and inviting. The entertainment crew was truly the highlight of our trip. They brought so much energy, fun, and laughter that they made our stay incredibly memorable. The buffet was another standout, with an incredible variety of options. My tip: go within the first hour for the freshest selection. The drinks were also excellent strong, flavorful, and plentiful. The beach is on the smaller side, but it’s kept very clean and still makes for a relaxing spot to unwind. Our Junior Suite with an ocean view was absolutely breathtaking clean, spacious, and comfortable. If I had to mention one downside, it would be the mosquito spraying. There was no warning given when they sprayed, and as someone with severe lung issues, the smoke was overwhelming. It even set off the hotel’s emergency system, which shows how strong it was. A simple heads-up would have made a huge difference. Overall, though, RIU Palace Jamaica exceeded expectations and gave us a vacation to remember. Between the staff, entertainment, food, and stunning views, it’s a place I would absolutely recommend just be mindful of the spraying if you have sen
10
Akin
19 sept 2025
·
Se alojó 4 noches
The whole staff was very friendly and pleasant. They went above and beyond.
The whole staff was very friendly and pleasant. They went above and beyond.
10
Tanisha Nicole
20 jul 2025
·
Se alojó 4 noches
Lewis at the checkin desk was very helpful and had awesome customer service
Lewis at the checkin desk was very helpful and had awesome customer service
10
Kelly
18 oct 2025
·
Se alojó 4 noches
Just returned from 4-night trip - excellent experience overall. The entertainment staff work very hard to create such a fun vibe! They really made the stay memorable! Pool and swim up bar were great, with great service. Beach was nice, clean, and private. Food and drinks were good! Thanks for a great vacation!
Just returned from 4-night trip - excellent experience overall. The entertainment staff work very hard to create such a fun vibe! They really made the stay memorable! Pool and swim up bar were great, with great service. Beach was nice, clean, and private. Food and drinks were good! Thanks for a great vacation!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Convenientemente cerca del aeropuerto y a poca distancia a pie de las tiendas, con acceso a dos resorts RIU adyacentes. El ruido de los aviones es notable y algunos huéspedes se sintieron incómodos fuera de la propiedad; la zona de playa es compacta.
Reseñas de huéspedes relacionadas
10
Denetha
14 sept 2025
·
Se alojó 5 noches
Love the location, entertainment, food, love the room but not the location, location was noisy room# 1002 in service area
Love the location, entertainment, food, love the room but not the location, location was noisy room# 1002 in service area
8
Onessa
11 oct 2025
·
Se alojó 6 noches
The staff at this resort was amazing! Huge shoutout to bartenders David and Odain! They made the trip a great time. The entertainment crew is amazing as well. Too many great names to list. I saw a lot of negative reviews about the food but I thought the buffet was great with lots of diverse options. Maybe they were looking for chicken tenders, idk. The steakhouse was amazing. Steak was cooked well and tasted amazing. the lobster as well! No ATM on the property. Lots of locals sitting outside the gate. Got grabbed twice walking to the shopping center. So I just suggest going in a group of three and only during the day time. That aside we cannot wait to come back.
The staff at this resort was amazing! Huge shoutout to bartenders David and Odain! They made the trip a great time. The entertainment crew is amazing as well. Too many great names to list. I saw a lot of negative reviews about the food but I thought the buffet was great with lots of diverse options. Maybe they were looking for chicken tenders, idk. The steakhouse was amazing. Steak was cooked well and tasted amazing. the lobster as well! No ATM on the property. Lots of locals sitting outside the gate. Got grabbed twice walking to the shopping center. So I just suggest going in a group of three and only during the day time. That aside we cannot wait to come back.
10
Antonio
27 nov 2024
·
Se alojó 3 noches
Is not a Quiet place, but is a place where you will get good food, Local and international food. WIFI works good. Nice quality of beverages whit out pay extra. The beach is Ok and the pools are nice. Small hotel but you have access to the other hotels near by and you can use their bars and Disco.
Is not a Quiet place, but is a place where you will get good food, Local and international food. WIFI works good. Nice quality of beverages whit out pay extra. The beach is Ok and the pools are nice. Small hotel but you have access to the other hotels near by and you can use their bars and Disco.
8
Brian
20 oct 2025
·
Se alojó 7 noches
The property was small compared to other Riu's I've stayed at but having the abilitly to walk next door to either the Montego Bay or Reggae was great.
The property was small compared to other Riu's I've stayed at but having the abilitly to walk next door to either the Montego Bay or Reggae was great.
8
Ivette Angelica
1 abr 2025
·
Se alojó 6 noches
The hotel is close to the airport, every plane that takes off goes right above the property. You can hear the engines REALLY loud. Even from the room. The staff, food and drinks are great. The rooms could use upgrades and snacks (only alcohol and drinks are in the fridge).
The hotel is close to the airport, every plane that takes off goes right above the property. You can hear the engines REALLY loud. Even from the room. The staff, food and drinks are great. The rooms could use upgrades and snacks (only alcohol and drinks are in the fridge).
8
Shyanne
2 sept 2025
·
Se alojó 3 noches
I had a wonderful stay at this hotel! The food was excellent with a wide variety of options, and everything I tried was fresh and flavorful. The staff went above and beyond to make us feel welcome—everyone was warm, attentive, and genuinely friendly, which made the experience even more enjoyable. The location is very convenient, just about 10 minutes from the airport, so getting in and out was quick and stress-free. Another great perk is the access to the other RIU properties nearby, which gave us even more dining, entertainment, and relaxation options during our stay. The only downside was that it could get a bit noisy at night, which made it harder to sleep at times.
I had a wonderful stay at this hotel! The food was excellent with a wide variety of options, and everything I tried was fresh and flavorful. The staff went above and beyond to make us feel welcome—everyone was warm, attentive, and genuinely friendly, which made the experience even more enjoyable. The location is very convenient, just about 10 minutes from the airport, so getting in and out was quick and stress-free. Another great perk is the access to the other RIU properties nearby, which gave us even more dining, entertainment, and relaxation options during our stay. The only downside was that it could get a bit noisy at night, which made it harder to sleep at times.
8
Joseph Robert
1 jul 2025
·
Se alojó 8 noches
It was quiet. The people were friendly. The ocean was nice. There was a bit of seagrass in the ocean but the airport is too close
It was quiet. The people were friendly. The ocean was nice. There was a bit of seagrass in the ocean but the airport is too close
10
Yalonda
12 jun 2025
·
Se alojó 5 noches
Riu Palace Montego Bay, Jamaica Location was great, in between two other Riu resorts, a party all the way around! lol Location was clean and everyone was respectful and staff was very pleasant! Things to do around location and other things you maybe getting a taxi.
Riu Palace Montego Bay, Jamaica Location was great, in between two other Riu resorts, a party all the way around! lol Location was clean and everyone was respectful and staff was very pleasant! Things to do around location and other things you maybe getting a taxi.
10
Angelique
28 mar 2025
·
Se alojó 5 noches
Loved that it didnt feel like it was in a town once you were in the resort. There was many food choices, activities and places to hang out by pool and beach.
Loved that it didnt feel like it was in a town once you were in the resort. There was many food choices, activities and places to hang out by pool and beach.
10
LA'KHIESHA
11 sept 2025
·
Se alojó 5 noches
I really enjoyed my stay. The staff was and service was top notch for me. The love the fact i had access to the 2 sister resorts which gave a variety. The resort also has a shopping center that was in walking distance so i was able to get souvenirs and snacks. The resort lobby is outdated and inviting, however you are greeted upon arrival with a glass of wine.
I really enjoyed my stay. The staff was and service was top notch for me. The love the fact i had access to the 2 sister resorts which gave a variety. The resort also has a shopping center that was in walking distance so i was able to get souvenirs and snacks. The resort lobby is outdated and inviting, however you are greeted upon arrival with a glass of wine.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Los buffets son ampliamente apreciados por su selección y calidad, pero puede ser difícil conseguir reservas en los restaurantes de especialidades y las opiniones sobre las comidas a la carta son variadas. El servicio de habitaciones es limitado y algunos huéspedes notaron moscas o enfermedades ocasionales.
Reseñas de huéspedes relacionadas
6
Raeven
4 ene 2025
·
Se alojó 5 noches
The best part of this property was the food. The buffet has various vegetarian/pescatarian options and great diversity for broad types of palates- from burgers and fries to local dishes and other world cuisines such as Chinese, Japanese, and Indian options. I chose not to eat at the restaurants because I was so happy with the buffet. The room service on the other hand was not as good. Sandwiches are fine but both times I ordered a sandwich it was soggy and didn’t taste good. The nachos had only a tiny dish of cheese. This place is VERY ALCOHOL/PARTY centered. If that’s not your thing I don’t recommend choosing this resort. There are huge parties at night but also they blast rap music all day and it’s hard to find anywhere that doesn’t feel like a club to relax or read. I was disappointed that I called ahead to book scuba diving and was told I don’t need to book because they don’t fill up. When I arrived I was told the same family booked all three of the coming days for all three dives on all those days and I couldn’t go until the end of the week. I came specifically to dive and only got to dive ONE day because I was told it wouldn’t sell out. It’s not fair to allow one family to book all three dives three days in a row. I came specifically to dive and only got one day in because on the last day I had developed a bad cold. Even if I was able to go the last day, I would have only gotten in two days of diving out of a 6 day trip that I planned to dive every day.
The best part of this property was the food. The buffet has various vegetarian/pescatarian options and great diversity for broad types of palates- from burgers and fries to local dishes and other world cuisines such as Chinese, Japanese, and Indian options. I chose not to eat at the restaurants because I was so happy with the buffet. The room service on the other hand was not as good. Sandwiches are fine but both times I ordered a sandwich it was soggy and didn’t taste good. The nachos had only a tiny dish of cheese. This place is VERY ALCOHOL/PARTY centered. If that’s not your thing I don’t recommend choosing this resort. There are huge parties at night but also they blast rap music all day and it’s hard to find anywhere that doesn’t feel like a club to relax or read. I was disappointed that I called ahead to book scuba diving and was told I don’t need to book because they don’t fill up. When I arrived I was told the same family booked all three of the coming days for all three dives on all those days and I couldn’t go until the end of the week. I came specifically to dive and only got to dive ONE day because I was told it wouldn’t sell out. It’s not fair to allow one family to book all three dives three days in a row. I came specifically to dive and only got one day in because on the last day I had developed a bad cold. Even if I was able to go the last day, I would have only gotten in two days of diving out of a 6 day trip that I planned to dive every day.
8
Stephanie A
14 mar 2025
·
Se alojó 7 noches
Resort was nice a little outdated restaurants hard to make reservations so when my husband and I first got there for the first 2 1/2 days we were not able to use the restaurants we had to use the buffet. I feel like this could be improved upon outside of the vacation was well.
Resort was nice a little outdated restaurants hard to make reservations so when my husband and I first got there for the first 2 1/2 days we were not able to use the restaurants we had to use the buffet. I feel like this could be improved upon outside of the vacation was well.
6
Lafania
24 oct 2025
·
Se alojó 4 noches
Small property, specialty dining very limited, app for resort didn’t work well. Food at specialty dining menus are very limited and not the best. Getting reservations very difficult. Food at buffet was better. Room service items not very good. Only cold items available for room service and all items listed not available. Some bar tenders were very good some not the friendliest. Staying at palace allowed us to visit the other resorts next door which was nice Entertainment was very limited and not much going on during the day. Rooms need some upgrading. Wash clothes were limited Property well kept outside and housekeeping was daily if needed. I’ve stayed at other adult only resorts in Jamaica and other countries first time at RIU but this one was by far the least impressive
Small property, specialty dining very limited, app for resort didn’t work well. Food at specialty dining menus are very limited and not the best. Getting reservations very difficult. Food at buffet was better. Room service items not very good. Only cold items available for room service and all items listed not available. Some bar tenders were very good some not the friendliest. Staying at palace allowed us to visit the other resorts next door which was nice Entertainment was very limited and not much going on during the day. Rooms need some upgrading. Wash clothes were limited Property well kept outside and housekeeping was daily if needed. I’ve stayed at other adult only resorts in Jamaica and other countries first time at RIU but this one was by far the least impressive
8
Ashley Milian
5 abr 2025
·
Se alojó 7 noches
Entertainment “Very Good”. Buffet very good. Specialty Dining- Mediocre (at best). Cleaning Service was “Very Good”. Rooms were outdated however were clean. Overall my husband and I enjoyed our experience. The morning breakfast and lunch staff were ever attentive to our needs and extremely pleasant over all. We will be back.
Entertainment “Very Good”. Buffet very good. Specialty Dining- Mediocre (at best). Cleaning Service was “Very Good”. Rooms were outdated however were clean. Overall my husband and I enjoyed our experience. The morning breakfast and lunch staff were ever attentive to our needs and extremely pleasant over all. We will be back.
4
sidra
9 may 2025
·
Se alojó 5 noches
Overall my stay was ok but on the last 2 days I couldn’t enjoy it because my spouse and I had stomach issues after eating at the buffet and now will have to see a doctor when we go home. Definitely need some work when it comes to food handling and over the years like since 2022 people have reported becoming sick from this location. Something has to be done about this ASAP. To avoid food poisoning, it must be cooked thoroughly and replaced after a certain time. Bacteria can still grow even when heat is constantly applied in buffet style environment. These bacteria like salmonella often contain endospores that are extremely hard to kill and the right protocol must be followed to avoid these situations.
Overall my stay was ok but on the last 2 days I couldn’t enjoy it because my spouse and I had stomach issues after eating at the buffet and now will have to see a doctor when we go home. Definitely need some work when it comes to food handling and over the years like since 2022 people have reported becoming sick from this location. Something has to be done about this ASAP. To avoid food poisoning, it must be cooked thoroughly and replaced after a certain time. Bacteria can still grow even when heat is constantly applied in buffet style environment. These bacteria like salmonella often contain endospores that are extremely hard to kill and the right protocol must be followed to avoid these situations.
8
Shyanne
2 sept 2025
·
Se alojó 3 noches
I had a wonderful stay at this hotel! The food was excellent with a wide variety of options, and everything I tried was fresh and flavorful. The staff went above and beyond to make us feel welcome—everyone was warm, attentive, and genuinely friendly, which made the experience even more enjoyable. The location is very convenient, just about 10 minutes from the airport, so getting in and out was quick and stress-free. Another great perk is the access to the other RIU properties nearby, which gave us even more dining, entertainment, and relaxation options during our stay. The only downside was that it could get a bit noisy at night, which made it harder to sleep at times.
I had a wonderful stay at this hotel! The food was excellent with a wide variety of options, and everything I tried was fresh and flavorful. The staff went above and beyond to make us feel welcome—everyone was warm, attentive, and genuinely friendly, which made the experience even more enjoyable. The location is very convenient, just about 10 minutes from the airport, so getting in and out was quick and stress-free. Another great perk is the access to the other RIU properties nearby, which gave us even more dining, entertainment, and relaxation options during our stay. The only downside was that it could get a bit noisy at night, which made it harder to sleep at times.
8
LaTasha
1 ago 2025
·
Se alojó 5 noches
Our stay at the RIU Palace was just okay. The rooms are dated and need a renovation, the rooms do not have a resort feel, nothing but an overpriced hotel room. The outdoor areas are beautiful. The food is just okay, the vegetables\sides lacked seasoning. We paid for dinner on the beach, and it took 2 hours to get our dinner served, the light kept going out, no music, the lobster was dry and overcooked. The BBQ hut chicken was dry and overcooked too. Reservations for the restaurants were hard to get. At times, it was hard to get attention at the bar as they were super busy with not enough personnel for the crowds in and around the pool. We enjoyed the pool foam party, the MJ show, and the white party. However, during the day there were not many fun activities, I found myself bored a few times. Most of the workers are hard workers and are friendly. But there are some with bad attitudes. Bring your own towels and washcloths, they will only leave a set for each person in the room, it's hot and being in a pool or doing an excursion most would want to shower again prior to dinner.... don’t ask for extra as you will not get it. The RIU app has housekeeping as a 24-hour service, we submitted a request, and it was ignored. After waiting an hour, I called...the front desk informed me that there was no one available to give me a blanket for the bed. I was cold and couldn't figure out the thermostat to turn the AC down. Therefore, I didn't sleep well and, the beds were har
Our stay at the RIU Palace was just okay. The rooms are dated and need a renovation, the rooms do not have a resort feel, nothing but an overpriced hotel room. The outdoor areas are beautiful. The food is just okay, the vegetables\sides lacked seasoning. We paid for dinner on the beach, and it took 2 hours to get our dinner served, the light kept going out, no music, the lobster was dry and overcooked. The BBQ hut chicken was dry and overcooked too. Reservations for the restaurants were hard to get. At times, it was hard to get attention at the bar as they were super busy with not enough personnel for the crowds in and around the pool. We enjoyed the pool foam party, the MJ show, and the white party. However, during the day there were not many fun activities, I found myself bored a few times. Most of the workers are hard workers and are friendly. But there are some with bad attitudes. Bring your own towels and washcloths, they will only leave a set for each person in the room, it's hot and being in a pool or doing an excursion most would want to shower again prior to dinner.... don’t ask for extra as you will not get it. The RIU app has housekeeping as a 24-hour service, we submitted a request, and it was ignored. After waiting an hour, I called...the front desk informed me that there was no one available to give me a blanket for the bed. I was cold and couldn't figure out the thermostat to turn the AC down. Therefore, I didn't sleep well and, the beds were har
10
Kelly
18 oct 2025
·
Se alojó 4 noches
Just returned from 4-night trip - excellent experience overall. The entertainment staff work very hard to create such a fun vibe! They really made the stay memorable! Pool and swim up bar were great, with great service. Beach was nice, clean, and private. Food and drinks were good! Thanks for a great vacation!
Just returned from 4-night trip - excellent experience overall. The entertainment staff work very hard to create such a fun vibe! They really made the stay memorable! Pool and swim up bar were great, with great service. Beach was nice, clean, and private. Food and drinks were good! Thanks for a great vacation!
10
Kenneth
3 sept 2025
·
Se alojó 5 noches
Excellent food and service
Excellent food and service
10
Marvin
23 jun 2025
·
Se alojó 5 noches
Hospitality was amazing along with great food!
Hospitality was amazing along with great food!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
eduardo
25 jun 2026
·
Se alojó 7 noches
La comida no fue de todo mi agrado, especialmente en las noches temáticas en las cuales aproximadamente solo el 30% de la oferta decía relación con el teme del día y el resto era repetición de todos los días.
La comida no fue de todo mi agrado, especialmente en las noches temáticas en las cuales aproximadamente solo el 30% de la oferta decía relación con el teme del día y el resto era repetición de todos los días.
10
flaka
6 ene 2025
·
Se alojó 3 noches
El mejorrr all inclusive al que eh hido me encantó ,,, love ittt ONE LOVE
El mejorrr all inclusive al que eh hido me encantó ,,, love ittt ONE LOVE
10
cortez
17 oct 2024
·
Se alojó 4 noches
Grest
Grest
10
lizmarie
15 may 2024
·
Se alojó 4 noches
Me encanto todo todo ….
Me encanto todo todo ….
10
Barbara J.
2 may 2024
·
Se alojó 8 noches
Love It!!!
Love It!!!
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Las respuestas instantáneas de IA se basan en la información del hotel.
Los huéspedes recibirán un correo electrónico 2 semanas antes de su llegada con las instrucciones para el registro de entrada. El personal de recepción les estará esperando a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Este establecimiento no permite los cambios de nombre en las reservas. El nombre de la reserva debe coincidir con el nombre del huésped que se registra y se hospeda en el alojamiento. Se requiere un documento de identidad con foto. Cuando una reserva de habitación incluye un traslado de ida y vuelta al aeropuerto sin cargo, es fundamental responder al mensaje del proveedor para organizar el servicio de transporte.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- La edad mínima para realizar el registro de entrada durante las vacaciones de primavera es de 21 años.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Este alojamiento acepta tarjetas de crédito y efectivo.
- Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el alojamiento antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- No se aceptan niños de 18 años o menos en este alojamiento sólo para adultos.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Este alojamiento no acepta mascotas ni perros guía.
- Para acceder a este alojamiento, no es necesario el coche.
Servicios populares
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Mostrador turístico
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Bar en la piscina
Desayuno en la habitación
Solo para adultos
Beach Sun Loungers
Snack Bar/Deli
Servicios
Mostrador turístico
Servicio de limpieza
Cambio de divisas
Caja fuerte
Autoservicio de lavandería
24-Hour Front Desk
Actividades
Piscina
Jardín
Playa (cercana)
Billares
Piscina al aire libre
Música en directo
Evening Entertainment
Pool (Infinity)
Muebles de exterior
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Water Park
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking Onsite
Internet
WiFi gratuito