The Mount by Greene King Inns

Family room with efficient space and enough parking space.

Food, staff, accommodation, grounds all excellent, a very pleasurable stay.

Just needed somewhere close to Wigan so location good. Very dated building but room was nice, great parking and great if you can get the right price if you are travelling and need a stop over as opposite the motorway junction

Lovely weekend stay. Room very clean and tidy staff very friendly and accommodating. Shower nice and hot. Food served in Pub in front of the hotel building, quite popular but staff very helpful and food fantastic

It was a pleasant stay. Once I'd moved room I was happy. Anywhere other than first floor has a mouldy smell. Place could do with a bit of modernising but was clean and tidy. To eat you have to leave the buidling to go up the steps to the bar and restaurant in a separate building. There was nothing spectacular about the food but it was eatable. It's not a place I would go to for a relaxing break but it was comfortable and close to family that I required.

We arrived at The Mount only to be told the hotel is in the building behind the pub. The sign was overgrown and easily missed as it’s also green. Check in was okay and room was clean - very like a Premier Inn from 10 years ago. Restaurant food was poor - items not available for evening meal and coffee machine broken for breakfast. Staff were friendly and very apologetic when there was a fire alarm at 7.50am on Sunday (these things happen). Car park is down a very steep hill making it difficult for my wife to walk. Overall a reasonably pleasant hotel just let down by the restaurant

A very competitive price for the spacious room, which was clean. Access to the onsite pub for a good food menu and drinks. Friendly staff

There is poor lighting signage outside.

Very disappointed, i thought my room was going to be in this old victoria looking building, found out it was in another building separated around the back, if you saw it, it would be a bit of damp squid

Easy check in. Next to a good pub.

Room was infested and not fit for use

A very tired hotel that used to be a premier inn. The entire property is lacking in its up keep, the room I was given had mold in the bathroom and in the bedroom. Carpets need a deep clean or replacement, mattress also needs replacing. I would suggest if you need to find a place in this budget use newburgh. That’s where I moved to. Much nicer, clean and looks like they have had it cleaned up

Not a place I would recommend to anyone, the bed was clean and comfortable but thats as far as the positives go. During check-in, the lady on reception was pleasant and welcoming but the smell as you come in, already lets you know this place isn't going to be very nice. The corridors were dated and in need of a refurb. The room was big, as I said the bed was clean and comfortable but I just felt at unease with the rest of the room, just felt dirty and the bath room is just horrible, stains on the curtain, mold around the room etc. The room was also very hot, there is no air con and the heater (which maybe could blow cold) didn't work. You can hear people walking up and down the corridor and the TV on close by rooms. Didn't try breakfast, as they said there was no hot food due to some work going on. No notification of this, while booking. Went to the restaurant for dinner, its also very run down and you can see the owners don't care much for this place. There was no staff at reception after 8 and no one there in the morning for check out.

Old travel lodge building behind the pub, clearly in need of full renovation, after arriving remember I had been here several years ago, it was just as bad then. Really needs complete overhaul, smells of damp especially in hallway & up the stairs, shower floor in the room uneven around the bath in my room, i suspect rotten floor. Gratefully the mistake was only for 1 night, so .....

The room we had was a quad. The room was basic but quite spacious which was a plus as there was 3 of us. But for me that’s where it ended. There was an evidence of mild in the top corners of the room and bath room. The toilet seat wasn’t on straight so when sitting you slid all over the place. The walls needed a lick of paint - as streaks on the walls where paint had rubbed off. The taps needed to be turned on with brute force and the shower was magical. I still don’t know how I turned it on or off. Broken tiles were also on display in the room. It’s a shame really because the location is perfect and there’s ole ty opportunity to make the rooms nice.

When we were going down to our room the smell from a chemical air freshener which was trying to mask the smell of damp was horrible. When we went in our room the bathroom had someone’s dirty towel hung up in it and toothpaste spit in the sink. I mentioned it to reception and they just said sorry. The pillows didn’t have pillow protectors on and were stained. I wouldn’t stay here again

Food was good and the service excellent. The hotel is suffering from age and looks and feels tired. A distinct odour of damp in the hotel stairway. Place needing a lick of paint and an upgraded look.

The room wasn’t very clean, multiple cobwebs from the ceiling. Bathroom very dated.

The whole place smelt damp and musty, like it had been neglected. Whatever they cleaned the rooms with made it worse, I had to go buy febreze and ask the room not be cleaned anymore in order to keep the smell acceptable. Staff were great however, but despite this being the cheapest option you’d be much better served looking elsewhere.

at reception you have to press a doorbell which sounds in the pub next door, eventually, someone attends, not brilliant after a hard day. Wallpaper peeling off the wall in room and corridors, and in the bathroom, I've never seen so much black mould in my life, enough to pose a health risk. Never stay there again!

Ideal for a stop off, or maybe work related. Staff were great, lovely breakfast. Bit old school, with key for door, shower off the bath tap ( Although to be fair it was strong). No A/C so was pretty hot in the bedroom on this hot day / night. Fairly noisy traffic noise, bed comfy. Overall it was ideal for my one night stop overall as the price was reasonable.

Everything was OK. Check in was smooth, efficient and friendly (he did a grand job given it was his first day). It's a little tired but clean and comfortable. Used to be about £50 per night I think which would have meant I'd have probably given it 4 stars but at £70 it's a little pricey given the overall condition of the place

Needs a bit of a revamp in bathroom but everything works and the rooms are clean and tidy and the bed is very comfortable.

Although the room is tidy and the bed comfortable there are many faults with the rooms at The Mount. Taps that don’t fully shut off the water, knobs missing from the bath/shower lever and general wear and tear condition of the room have been neglected by Green King since they took over the running of the accommodation from Premier Inn approx 10 years ago. Only reason we stay is the convenience to family. GREEN KING need to spend money and refurbish the rooms.

It was clean and quiet, however a plug outlet by the bed would be a good addition. Also maybe a vending machine with some items like wash kits, sewing kits,cotton buds, shavers... Just little things that may easily get forgotten by the customer. Other than that, it was very clean and the staff for friendly and the bed was very comfortable.

Very adequate older hotel. The rooms were large and comfortable. The area around the hotel is very walkable, and there are several very nice restaurants within walking distance.

The room we had was a quad. The room was basic but quite spacious which was a plus as there was 3 of us. But for me that’s where it ended. There was an evidence of mild in the top corners of the room and bath room. The toilet seat wasn’t on straight so when sitting you slid all over the place. The walls needed a lick of paint - as streaks on the walls where paint had rubbed off. The taps needed to be turned on with brute force and the shower was magical. I still don’t know how I turned it on or off. Broken tiles were also on display in the room. It’s a shame really because the location is perfect and there’s ole ty opportunity to make the rooms nice.

Staff are friendly but that's where the positives end really. I've used this hotel on a number of occasions over the years as it's close to family. It's changed hands to a different chain and I had hoped it would be renevated which it was in desperate need of but it hadn't. Smells damp in the first corridor off the reception. Rooms are OK in size. Main bed is comfortable, think that was the last chains selling point. Bathroom is old, toilet had been broken and glued back in place, floor lino cracked. The bathroom itself would mean most people wouldn't come back. Heating is in the corner of the room, one electric small radiator that I'd not be comfortable to leave on when out of the room. The only sockets are on the desk area across from the bed, nothing near the beds. Dents and scrapes all around the room. Maintenance has not been this hotels strong point. If it wasn't so convenient for family I wouldn't stay again.

Always worth the visit food good bed comfy staff helpful thats why we keep coming.

The room was booked as an overnight stay, easy to find and the staff were very helpful and friendly. The room was a bit tired but the main problem we had was there was only one electric socket that we could use as the only plug socked in the room was a double that was faulty , ( you could not put a plug in one side) we didn’t complain before going to bed , but after showering in the morning we could not use the hair dryer as the attached dryer cable would not reach the only working socket , no one at the desk to report it to when we left

Reception unmanned on arrival. No soap in the bathroom on arriva l. Grab rail on bath wall missing, Shower not safe to use. Reception person not worried that Phone number unobtainable previous nighht, stated he had reported it. General condition of The Mount was Run Down and nobody seemed to care..

Not a place I would recommend to anyone, the bed was clean and comfortable but thats as far as the positives go. During check-in, the lady on reception was pleasant and welcoming but the smell as you come in, already lets you know this place isn't going to be very nice. The corridors were dated and in need of a refurb. The room was big, as I said the bed was clean and comfortable but I just felt at unease with the rest of the room, just felt dirty and the bath room is just horrible, stains on the curtain, mold around the room etc. The room was also very hot, there is no air con and the heater (which maybe could blow cold) didn't work. You can hear people walking up and down the corridor and the TV on close by rooms. Didn't try breakfast, as they said there was no hot food due to some work going on. No notification of this, while booking. Went to the restaurant for dinner, its also very run down and you can see the owners don't care much for this place. There was no staff at reception after 8 and no one there in the morning for check out.

Good quality venue and very friendly staff.

Stayed at the Mount for a trip to a family wedding. The hotel staff were lovely and helpful. Living in London and having experienced 5* hotels there, the staff at the Mount surpassed the customer experience by far!!

Excellent customer service. Totally recommend.

Always worth the visit food good bed comfy staff helpful thats why we keep coming.

Lovely hotel and amazing staff

Staff very helpful and friendly

at reception you have to press a doorbell which sounds in the pub next door, eventually, someone attends, not brilliant after a hard day. Wallpaper peeling off the wall in room and corridors, and in the bathroom, I've never seen so much black mould in my life, enough to pose a health risk. Never stay there again!

Room fine, great staff lovely breakfast. Thank you

Ideal for a stop off, or maybe work related. Staff were great, lovely breakfast. Bit old school, with key for door, shower off the bath tap ( Although to be fair it was strong). No A/C so was pretty hot in the bedroom on this hot day / night. Fairly noisy traffic noise, bed comfy. Overall it was ideal for my one night stop overall as the price was reasonable.

Just needed somewhere close to Wigan so location good. Very dated building but room was nice, great parking and great if you can get the right price if you are travelling and need a stop over as opposite the motorway junction

Easy access to M6 but looks tired and run down. Staff good but no cups or glasses in room, lights not working, crscked tiles around bath and breakfast pastries weren't fresh. Didn't represent value for money

Hotel is to the back of the pub, quiet other than a bit of road noise, rooms were basic and clean however the previous occupants toy dinosaur was under my bed.. Staff on check in were very friendly and welcoming and the hotels itself smelt lovely. I would stay here again

Very adequate older hotel. The rooms were large and comfortable. The area around the hotel is very walkable, and there are several very nice restaurants within walking distance.

Was a decent stay with friendly staff and close to shops and to the people i went to see.

it was a great location for what we were doing and all was okay. easy to get into the centre of Wigan by bus. good value breakfasts.

Easy to find , quite location , staff friendly, room comfortable , good food in the Mount Inn.

We arrived at The Mount only to be told the hotel is in the building behind the pub. The sign was overgrown and easily missed as it’s also green. Check in was okay and room was clean - very like a Premier Inn from 10 years ago. Restaurant food was poor - items not available for evening meal and coffee machine broken for breakfast. Staff were friendly and very apologetic when there was a fire alarm at 7.50am on Sunday (these things happen). Car park is down a very steep hill making it difficult for my wife to walk. Overall a reasonably pleasant hotel just let down by the restaurant

There is poor lighting signage outside.

Im from wigan originally we came down for my neice wedding it was hood that my family came into the pub and we had a few drinks. We had breakfast on Sunday morning and it was the best weve ever had. The staff were friendly & helpful The rooms could so with a bit of TLC apart from thay excellent weekend Definitely stay again next time down in wigan

Food, staff, accommodation, grounds all excellent, a very pleasurable stay.

Let down by breakfast service at the adjoining pub. Food was okay but I had to search for staff for a post 9am breakfast on two occasions.

Lovely weekend stay. Room very clean and tidy staff very friendly and accommodating. Shower nice and hot. Food served in Pub in front of the hotel building, quite popular but staff very helpful and food fantastic

It’s an old Premier Inn but could really do with a coat of paint. It was very clean and the staff really friendly and helpful but really needs a facelift. Not enough to put me off staying there again. The pub is a Hungy Horse so it’s decent enough.

Always worth the visit food good bed comfy staff helpful thats why we keep coming.

We arrived at The Mount only to be told the hotel is in the building behind the pub. The sign was overgrown and easily missed as it’s also green. Check in was okay and room was clean - very like a Premier Inn from 10 years ago. Restaurant food was poor - items not available for evening meal and coffee machine broken for breakfast. Staff were friendly and very apologetic when there was a fire alarm at 7.50am on Sunday (these things happen). Car park is down a very steep hill making it difficult for my wife to walk. Overall a reasonably pleasant hotel just let down by the restaurant

Food was burnt however got a full refund

A very competitive price for the spacious room, which was clean. Access to the onsite pub for a good food menu and drinks. Friendly staff

Charged me £7.99 for breakfast! 7am start, 2nd day they did not open the door till 07:05, I ordered a sausage and egg roll as was needing to leave for work! Came back after 25mins and told me they were just waiting on the pan heating up to do the egg! So I Left! Breakfast was an absolute shocker the first day! 3rd day we didn’t even bother we just left and went to Greggs! Don’t pay for the breakfast