El Encanto All Inclusive Resort
US$ 251
/noite
Média para setembro
Preços para El Encanto All Inclusive Resort
Selecione datas para ver preços e disponibilidade
US$ 251
/noite
Média para setembro
Preços médios mensais
Em El Encanto All Inclusive Resort, o preço por noite é, em média, US$ 227 no mês mais barato (julho) e US$ 599 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 334 |
| fevereiro | US$ 599 |
| março | US$ 355 |
| abril | US$ 275 |
| maio | US$ 265 |
| junho | US$ 247 |
| julho | US$ 227 |
| agosto | US$ 248 |
| setembro | US$ 251 |
| outubro | US$ 278 |
| novembro | US$ 303 |
| dezembro | US$ 302 |
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set. · US$ 251
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Mais caro: fevereiro (aprox. US$ 599)
Mais barato: julho (aprox. US$ 227)
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Depois de uma imersão retemperante numa das 3 piscinas exteriores, aproveite para dar um salto até à praia privada. As facilidades adicionais...
Comodidades
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Depois de uma imersão retemperante numa das 3 piscinas exteriores, aproveite para dar um salto até à praia privada. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e serviço de baby-sitter (sobretaxa).
Comodidades para negócios
As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas. Planeia um evento em Los Cabos? Este alojamento dispõe de uma zona para conferências e de uma sala de reuniões, com uma área total de 42 metros quadrados. O alojamento conta com transporte de/para o aeroporto (mediante pedido) mediante uma sobretaxa e há estacionamento grátis no local.
Restaurante
Peça uma bebida bem gelada no bar de praia ou num dos 3 bares/lounges ou 3 bares junto à piscina. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido diariamente entre as 7:00 e as 12:00.
Quartos
Sinta-se em casa num dos 72 quartos, com um minibar e um televisor de ecrã plano. As unidades contam com uma varanda. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho privativas dispõem de um polibã, artigos de higiene grátis e secadores de cabelo.
Localização
Em Los Cabos, El Encanto All Inclusive Resort at Hacienda Encantada ficará à beira-mar, a 3 minuto(s) de carro de Cabo del Sol Golf e a 14 minuto(s) de Centro Comercial de Puerto Paraiso. Este alojamento com tudo incluído está a 11,5 km (7,2 mi) de Playa El Médano e a 12,9 km (8 mi) de Avenida de Luxo.
O que há nas proximidades
Ilhas e Áreas Protegidas do Golfo da Califórnia(0.1 milhas)
Cabo del Sol Golf(0.9 milhas)
Hospital Blue Medical Net(1.7 milhas)
Questro Golf(1.8 milhas)
Praia Cabo Bello(2.2 milhas)
Praia dos Monumentos(2.5 milhas)
Baía de Cabo San Lucas(2.5 milhas)
Playa El Médano(3 milhas)
Playa Barco Varado(3.1 milhas)
Praia de Las Viudas(3.9 milhas)
Praia de Santa Maria(4.1 milhas)
Praia do Chileno(5.6 milhas)
Praia El Tule(6.3 milhas)
Baía Chileno(6.5 milhas)
Plaza San Lucas(6.7 milhas)
O aeroporto preferencial para El Encanto All Inclusive Resort at Hacienda Encantada é o de San José del Cabo, Baja California Sur (SJD-Aeroporto Internacional de Los Cabos)(23.8 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Localização
Carretera Trasnpeninsular Km 7.3. Fracc. 3, Corredor Turístico, México
Ilhas e Áreas Protegidas do Golfo da Califórnia (0.1 milhas)
Cabo del Sol Golf (0.9 milhas)
Hospital Blue Medical Net (1.7 milhas)
Questro Golf (1.8 milhas)
Praia Cabo Bello (2.2 milhas)
Praia dos Monumentos (2.5 milhas)
Opções de quartos
13
Suite de Luxo, piscina privativa
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
538 ft²
VarandaAr condicionadoWi-Fi (gratuito)KitchenettePiscina privada
12
Estúdio, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal Grandes
Dormidas 4
430 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
9
Estúdio, vista para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal Grandes
Dormidas 4
430 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
15
Suite Premium, 2 quartos, vista para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas De Casal Grandes
Dormidas 6
1347 ft²
VarandaÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)CozinhaPiscina de mergulho
18
Suite Premium, 1 quarto, vista para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
1100 ft²
VarandaÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Cozinha
Avaliações dos hóspedes sobre El Encanto All Inclusive Resort
8.6
Fabuloso
Com base em 1.001 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Em diversas avaliações, o El Encanto All Inclusive Resort é elogiado pelas belas vistas para o oceano, múltiplas áreas de piscina e funcionários geralmente atenciosos, embora comentários recorrentes mencionem o serviço lento nos restaurantes e na piscina, e o inconveniente de ter que assinar recibos apesar dos planos com tudo incluído.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Em diversas avaliações, o El Encanto All Inclusive Resort é elogiado pelas belas vistas para o oceano, múltiplas áreas de piscina e funcionários geralmente atenciosos, embora comentários recorrentes mencionem o serviço lento nos restaurantes e na piscina, e o inconveniente de ter que assinar recibos apesar dos planos com tudo incluído.
Os hóspedes apreciam, em grande parte, a comida e a variedade de restaurantes no local e na marina, mas devem esperar a necessidade de reservas para o jantar, fechamentos ocasionais e complementos ou upgrades premium dentro do pacote com tudo incluído. A localização à beira do penhasco proporciona vistas amplas e uma atmosfera tranquila, embora não haja praia para banho no local; carrinhos de golfe e um serviço de transporte gratuito ajudam a percorrer a propriedade ampla e montanhosa e chegar à cidade. Várias avaliações também citam ofertas persistentes de timeshare, cobranças extras no check-out e problemas periódicos com os quartos ou manutenção, com algumas preocupações com limpeza ou segurança. No geral, espere uma estadia cênica e relaxante, com boa comida e comodidades, mas esteja preparado para limitações nos termos e condições das inclusões.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Múltiplas piscinas (incluindo áreas exclusivas para adultos e de borda infinita), spa, academias e quadras esportivas recebem elogios; a propriedade é grande e montanhosa, com transporte em carrinhos de golfe e um serviço de transporte gratuito para a marina. Não há praia para banho, e algumas comodidades fecham inesperadamente ou têm custo extra.
Avaliações dos hóspedes relacionadas
10
Michael
27 de abr. de 2025
·
A estadia foi de 6 noites
Incredibly clean. Six excellent restaurants for dinner and multiple food service options for breakfast or lunch. Great drinks service poolside with three beautiful pool options with swim up bars. Additional options available at their sister property in the marina area of Cabo with frequent shuttle service between the two. Perfect place to completely relax with no need for planning if you take the all inclusive option. Would absolutely stay at this property again.
Incredibly clean. Six excellent restaurants for dinner and multiple food service options for breakfast or lunch. Great drinks service poolside with three beautiful pool options with swim up bars. Additional options available at their sister property in the marina area of Cabo with frequent shuttle service between the two. Perfect place to completely relax with no need for planning if you take the all inclusive option. Would absolutely stay at this property again.
10
Natalia V
26 de ago. de 2025
·
A estadia foi de 6 noites
We got a room upgrade and really liked our stay. The property has several pools and some are limited to adults only. Reservations are required for some restaurants for dinner, but we never had a problem getting a spot.
We got a room upgrade and really liked our stay. The property has several pools and some are limited to adults only. Reservations are required for some restaurants for dinner, but we never had a problem getting a spot.
10
David
19 de out. de 2025
·
A estadia foi de 5 noites
The trip was amazing .I reall enjoyed the food and acomodations were amazing.all of the pool areas were very nice and the service was excelent!
The trip was amazing .I reall enjoyed the food and acomodations were amazing.all of the pool areas were very nice and the service was excelent!
10
Melanie
2 de jun. de 2025
·
A estadia foi de 3 noites
The staff is amazing!!! And the views are incredible! Lots of different restaurants to choose from and the hotel has 3 different properties AND a sister hotel that you can shuttle to for free. IVAN was absolutely the best bartender and went above and beyond for my husband and I. So personable and really took care of us. TRINIDAD was also sooo nice and welcoming and took us wherever we needed to go. We will definitely come back here because the hospitality/views were amazing.
The staff is amazing!!! And the views are incredible! Lots of different restaurants to choose from and the hotel has 3 different properties AND a sister hotel that you can shuttle to for free. IVAN was absolutely the best bartender and went above and beyond for my husband and I. So personable and really took care of us. TRINIDAD was also sooo nice and welcoming and took us wherever we needed to go. We will definitely come back here because the hospitality/views were amazing.
8
Tianna
8 de fev. de 2025
·
A estadia foi de 7 noites
This is a beautiful resort set upon a cliff above the ocean between San Jose del Cabo and Cabo San Lucas. It is quiet and restful, so if you're looking for a party this isn't it. It was perfect for us. Our room was great, we asked for a garden view ground floor room and that's exactly what we got. Beautiful views from multiple areas in the resort! There's a shuttle that goes into downtown Cabo every 2 hours (no charge) so you can get into town and back easily. They drop you off at the sister property which is the Marina Fiesta and you are able to use the pool there as well as the restaurants downtown that are included in the all Inclusive package. The pools are warm, the drinks are cold, the food is decent, and everyone was kind and helpful. The resort is well kept, aside from the odd broken pool tile, but the grounds are beautiful and the buildings are well maintained and clean. The service is a bit slow, and you do have to sign for your drinks and meals, but overall it is a great resort and we would definitely come back. Complaints (not major ones though): Slow service, housekeeping didn't always replace certain bathroom amenities like facecloths, soap etc, they inflate the prices of the food and drinks here I believe in hopes of getting bigger tips so be aware if you are not choosing the all-inclusive option, the "presentation" that they say takes about 90 min, actually took almost 4 hours so it's not really worth the "discounts" that you get for doing it. We enjoyed it!
This is a beautiful resort set upon a cliff above the ocean between San Jose del Cabo and Cabo San Lucas. It is quiet and restful, so if you're looking for a party this isn't it. It was perfect for us. Our room was great, we asked for a garden view ground floor room and that's exactly what we got. Beautiful views from multiple areas in the resort! There's a shuttle that goes into downtown Cabo every 2 hours (no charge) so you can get into town and back easily. They drop you off at the sister property which is the Marina Fiesta and you are able to use the pool there as well as the restaurants downtown that are included in the all Inclusive package. The pools are warm, the drinks are cold, the food is decent, and everyone was kind and helpful. The resort is well kept, aside from the odd broken pool tile, but the grounds are beautiful and the buildings are well maintained and clean. The service is a bit slow, and you do have to sign for your drinks and meals, but overall it is a great resort and we would definitely come back. Complaints (not major ones though): Slow service, housekeeping didn't always replace certain bathroom amenities like facecloths, soap etc, they inflate the prices of the food and drinks here I believe in hopes of getting bigger tips so be aware if you are not choosing the all-inclusive option, the "presentation" that they say takes about 90 min, actually took almost 4 hours so it's not really worth the "discounts" that you get for doing it. We enjoyed it!
10
Robin
26 de mar. de 2025
·
A estadia foi de 5 noites
Our first stay at this resort. We loved it. Excellent restaurant options with a variety of cuisines. Make sure you reserve early as they get full fast. The tequila and taco restaurant doesn’t need reservations and is an excellent option. The resort itself is very modern, clean and accessible. Has 2 great gyms with new equipment. Tennis, basketball, volleyball and pickle ball courts. Great pools with excellent service for food and drink. This resort has a good mix of ages. We travelled with our 2 kids 15 and 10. They had plenty of other children to hang out with. There is a great adult area to hang out if you need a break from the rascals.
Our first stay at this resort. We loved it. Excellent restaurant options with a variety of cuisines. Make sure you reserve early as they get full fast. The tequila and taco restaurant doesn’t need reservations and is an excellent option. The resort itself is very modern, clean and accessible. Has 2 great gyms with new equipment. Tennis, basketball, volleyball and pickle ball courts. Great pools with excellent service for food and drink. This resort has a good mix of ages. We travelled with our 2 kids 15 and 10. They had plenty of other children to hang out with. There is a great adult area to hang out if you need a break from the rascals.
8
michael
2 de fev. de 2025
·
A estadia foi de 4 noites
Nice place. Good food. Great staff. No beach.
Nice place. Good food. Great staff. No beach.
10
Lalitha
7 de ago. de 2025
·
A estadia foi de 4 noites
Our family of five included my 89 year old mother in law. The rooms were big and convenient and had beautiful views from the balcony.The property was beautiful and had many restaurants to choose from. The pools were amazing and the pool bars had very good service. The tequila and taco bar and Sr. Sushi were my family's favorites.
Our family of five included my 89 year old mother in law. The rooms were big and convenient and had beautiful views from the balcony.The property was beautiful and had many restaurants to choose from. The pools were amazing and the pool bars had very good service. The tequila and taco bar and Sr. Sushi were my family's favorites.
10
Jasmyne
25 de jul. de 2025
·
A estadia foi de 3 noites
This was a beautiful property with good food and spectacular scenery for an affordable price. Positive: affordable, clean, spacious room, beautiful decor, great scenery, good food, courteous and fun staff, affordable all inclusive upgrade to get premium liquors, adults only infinity pool by the ocean Negative: no swimmable beach, no nighttime activities, must sign checks but its still all inclusive, dinner restaurants follow strict dress code If you want to go to a swimmable beach or go out at night the resort has access to transportation to do that. We just decided to enjoy the on site pools. The dinner restaurants require men to have closed toe shoes and women to have at least dressy sandals. Despite all this, we will definitely be coming back here. Also, absolutely loved the hammocks!!
This was a beautiful property with good food and spectacular scenery for an affordable price. Positive: affordable, clean, spacious room, beautiful decor, great scenery, good food, courteous and fun staff, affordable all inclusive upgrade to get premium liquors, adults only infinity pool by the ocean Negative: no swimmable beach, no nighttime activities, must sign checks but its still all inclusive, dinner restaurants follow strict dress code If you want to go to a swimmable beach or go out at night the resort has access to transportation to do that. We just decided to enjoy the on site pools. The dinner restaurants require men to have closed toe shoes and women to have at least dressy sandals. Despite all this, we will definitely be coming back here. Also, absolutely loved the hammocks!!
10
Lara
21 de mai. de 2025
·
A estadia foi de 6 noites
This was my 2nd time at this property and I was excited to bring my daughters for some much needed relaxation and fun. The staff is phenomenal and so helpful. The grounds are beautiful and the views outstanding. Food was good, service was great. The beds and towels are so comfortable, we had an overall fabulous time!
This was my 2nd time at this property and I was excited to bring my daughters for some much needed relaxation and fun. The staff is phenomenal and so helpful. The grounds are beautiful and the views outstanding. Food was good, service was great. The beds and towels are so comfortable, we had an overall fabulous time!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos hóspedes descrevem o resort e os terrenos como muito limpos ou impecáveis. No entanto, vários relatos mencionam pragas em áreas comuns e ocasionais falhas na limpeza/reposição de itens ou sinais de desgaste.
Avaliações dos hóspedes relacionadas
10
Naquishea
11 de abr. de 2025
·
A estadia foi de 4 noites
One of the best resorts I've visited hands down. The staff were welcoming and always helpful. THEY SCRUB THE CONCRETE..LOL, EVERYTHING IS IMMACULATE. Will definitely visit again.
One of the best resorts I've visited hands down. The staff were welcoming and always helpful. THEY SCRUB THE CONCRETE..LOL, EVERYTHING IS IMMACULATE. Will definitely visit again.
6
sandra lucia
27 de jul. de 2025
·
A estadia foi de 4 noites
No es la primera vez que nos quedamos y me sorprendió ver que ha decaído mucho la limpieza en la barra de desayuno del bufet me tocó ver cucarachas por qué fuimos Muy temprano se lo señalamos a los meseros pero sólo dijeron que ahorita checaban! Igual en los baños y elevadores nos tocó ver sucio u cucarachas por áreas comunes el servicio es bueno el personal muy amable es muy difícil conseguir reserva para los restaurantes en la noche aunque esté co. Poca gente!
No es la primera vez que nos quedamos y me sorprendió ver que ha decaído mucho la limpieza en la barra de desayuno del bufet me tocó ver cucarachas por qué fuimos Muy temprano se lo señalamos a los meseros pero sólo dijeron que ahorita checaban! Igual en los baños y elevadores nos tocó ver sucio u cucarachas por áreas comunes el servicio es bueno el personal muy amable es muy difícil conseguir reserva para los restaurantes en la noche aunque esté co. Poca gente!
8
Adam
21 de mar. de 2025
·
A estadia foi de 5 noites
Overall a good resort. Resort is nice, reasonably clean, mostly friendly staff, and decent food for an all inclusive. They have a tiny beach area (rocky, can't go in) but children are not allowed in that area. Based on our deal, price/value equation was great. The rooms could be cleaned better IMO. Floor was a bit sticky and felt it could have been more thoroughly vacuumed and mopped. Food/Drinks can be very slow and you have to sign for everything when you pay even though its all inclusive. One of the tips we got charged at a restaurant was clearly doctored (10x what we were normally leaving) so had to get that sorted when we checked out but otherwise no issues.
Overall a good resort. Resort is nice, reasonably clean, mostly friendly staff, and decent food for an all inclusive. They have a tiny beach area (rocky, can't go in) but children are not allowed in that area. Based on our deal, price/value equation was great. The rooms could be cleaned better IMO. Floor was a bit sticky and felt it could have been more thoroughly vacuumed and mopped. Food/Drinks can be very slow and you have to sign for everything when you pay even though its all inclusive. One of the tips we got charged at a restaurant was clearly doctored (10x what we were normally leaving) so had to get that sorted when we checked out but otherwise no issues.
8
Gonzalo Mendez
11 de jul. de 2025
·
A estadia foi de 7 noites
The property was very nice. When we got to our room there was a leak from the A\C therefore there was a big puddle of water in the master bathroom. Some of the lights in our room didn’t turn on. When I wanted to blow dry my hair the outlets didn’t work. The jacuzzi would overflow and water would get all over the balcony. The rooms were great comfortable. Once the problems were resolved. Room was cleaned every day, fridge stocked. That part was great! What I didn’t like was that they sold the package as all inclusive but we couldn’t get service in the room that was an additional cost. We didn’t have a concierge to help with bookings for dinners, he didn’t tell us where restaurants were located etc. we had to ask or figure out our selves. When it came to our transportation to the airport we had to do all that our selves. The staff is friendly and ready to help. However, when it came to the some waiters we had to wait 30min for our check. They catered to the whites not us that we are Mexican. You can see that they were treated way better! For these reasons I only give 3 stars.
The property was very nice. When we got to our room there was a leak from the A\C therefore there was a big puddle of water in the master bathroom. Some of the lights in our room didn’t turn on. When I wanted to blow dry my hair the outlets didn’t work. The jacuzzi would overflow and water would get all over the balcony. The rooms were great comfortable. Once the problems were resolved. Room was cleaned every day, fridge stocked. That part was great! What I didn’t like was that they sold the package as all inclusive but we couldn’t get service in the room that was an additional cost. We didn’t have a concierge to help with bookings for dinners, he didn’t tell us where restaurants were located etc. we had to ask or figure out our selves. When it came to our transportation to the airport we had to do all that our selves. The staff is friendly and ready to help. However, when it came to the some waiters we had to wait 30min for our check. They catered to the whites not us that we are Mexican. You can see that they were treated way better! For these reasons I only give 3 stars.
10
Jasmyne
25 de jul. de 2025
·
A estadia foi de 3 noites
This was a beautiful property with good food and spectacular scenery for an affordable price. Positive: affordable, clean, spacious room, beautiful decor, great scenery, good food, courteous and fun staff, affordable all inclusive upgrade to get premium liquors, adults only infinity pool by the ocean Negative: no swimmable beach, no nighttime activities, must sign checks but its still all inclusive, dinner restaurants follow strict dress code If you want to go to a swimmable beach or go out at night the resort has access to transportation to do that. We just decided to enjoy the on site pools. The dinner restaurants require men to have closed toe shoes and women to have at least dressy sandals. Despite all this, we will definitely be coming back here. Also, absolutely loved the hammocks!!
This was a beautiful property with good food and spectacular scenery for an affordable price. Positive: affordable, clean, spacious room, beautiful decor, great scenery, good food, courteous and fun staff, affordable all inclusive upgrade to get premium liquors, adults only infinity pool by the ocean Negative: no swimmable beach, no nighttime activities, must sign checks but its still all inclusive, dinner restaurants follow strict dress code If you want to go to a swimmable beach or go out at night the resort has access to transportation to do that. We just decided to enjoy the on site pools. The dinner restaurants require men to have closed toe shoes and women to have at least dressy sandals. Despite all this, we will definitely be coming back here. Also, absolutely loved the hammocks!!
10
Rosangela
6 de mai. de 2024
·
A estadia foi de 7 noites
Place was immaculately clean. The staff was amazing, very attentive and very helpful all the time. The room was as described. Great food options.
Place was immaculately clean. The staff was amazing, very attentive and very helpful all the time. The room was as described. Great food options.
8
Angelica
10 de ago. de 2024
·
A estadia foi de 3 noites
Some bar dishes were dirty
Some bar dishes were dirty
10
Shin Tsen
21 de fev. de 2025
·
A estadia foi de 3 noites
Room was huge but felt old. Slight sewage smell. Resort facilities, food, and service was excellent.
Room was huge but felt old. Slight sewage smell. Resort facilities, food, and service was excellent.
10
Fatemeh
26 de abr. de 2025
·
A estadia foi de 5 noites
Very clean quite staff were very fantastic Cleaning was amazing food and drink was good
Very clean quite staff were very fantastic Cleaning was amazing food and drink was good
2
sandra lucia
21 de jul. de 2025
·
A estadia foi de 4 noites
Me sorprendió ver mucha cucaracha en las áreas de restaurant y áreas comunes, elevadores sucios y desagües hacia el mar... El servicio muy bueno el personal es amable y el hotel es bonito pero creo que si están descuidando la limpieza ya había estado otras veces ahí y si note una baja en el servicio en general.
Me sorprendió ver mucha cucaracha en las áreas de restaurant y áreas comunes, elevadores sucios y desagües hacia el mar... El servicio muy bueno el personal es amable y el hotel es bonito pero creo que si están descuidando la limpieza ya había estado otras veces ahí y si note una baja en el servicio en general.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são geralmente espaçosos e confortáveis, com vista para o oceano, e alguns incluem piscinas privativas. Vários avaliadores observaram banheiros mais antigos e problemas periódicos com manutenção ou ar condicionado/chaves.
Avaliações dos hóspedes relacionadas
10
Natalia V
26 de ago. de 2025
·
A estadia foi de 6 noites
We got a room upgrade and really liked our stay. The property has several pools and some are limited to adults only. Reservations are required for some restaurants for dinner, but we never had a problem getting a spot.
We got a room upgrade and really liked our stay. The property has several pools and some are limited to adults only. Reservations are required for some restaurants for dinner, but we never had a problem getting a spot.
6
Johan
14 de jan. de 2025
·
A estadia foi de 4 noites
The heat/ac was broken. We called it in. Maintenence guy just shrugged. Shower drain was blocked, water ran into the room. The maid dried the floor, no repair. Thin walls. We asked for 2 queen or double beds in the booking. Nope, was told it's not available on arrival. We will not return.
The heat/ac was broken. We called it in. Maintenence guy just shrugged. Shower drain was blocked, water ran into the room. The maid dried the floor, no repair. Thin walls. We asked for 2 queen or double beds in the booking. Nope, was told it's not available on arrival. We will not return.
8
Jaqueline
10 de dez. de 2024
·
A estadia foi de 4 noites
Everything was great during our stay. Great food options, room was clean and we had a beautiful ocean view. We called a few times about the jets in our private pool not working and no one ever showed up. That would be my only complaint.
Everything was great during our stay. Great food options, room was clean and we had a beautiful ocean view. We called a few times about the jets in our private pool not working and no one ever showed up. That would be my only complaint.
10
Dante Jacob
13 de mai. de 2024
·
A estadia foi de 4 noites
Loved absolutely everything besides the ac not working in our room and it was extremely hot at night
Loved absolutely everything besides the ac not working in our room and it was extremely hot at night
8
Gonzalo Mendez
11 de jul. de 2025
·
A estadia foi de 7 noites
The property was very nice. When we got to our room there was a leak from the A\C therefore there was a big puddle of water in the master bathroom. Some of the lights in our room didn’t turn on. When I wanted to blow dry my hair the outlets didn’t work. The jacuzzi would overflow and water would get all over the balcony. The rooms were great comfortable. Once the problems were resolved. Room was cleaned every day, fridge stocked. That part was great! What I didn’t like was that they sold the package as all inclusive but we couldn’t get service in the room that was an additional cost. We didn’t have a concierge to help with bookings for dinners, he didn’t tell us where restaurants were located etc. we had to ask or figure out our selves. When it came to our transportation to the airport we had to do all that our selves. The staff is friendly and ready to help. However, when it came to the some waiters we had to wait 30min for our check. They catered to the whites not us that we are Mexican. You can see that they were treated way better! For these reasons I only give 3 stars.
The property was very nice. When we got to our room there was a leak from the A\C therefore there was a big puddle of water in the master bathroom. Some of the lights in our room didn’t turn on. When I wanted to blow dry my hair the outlets didn’t work. The jacuzzi would overflow and water would get all over the balcony. The rooms were great comfortable. Once the problems were resolved. Room was cleaned every day, fridge stocked. That part was great! What I didn’t like was that they sold the package as all inclusive but we couldn’t get service in the room that was an additional cost. We didn’t have a concierge to help with bookings for dinners, he didn’t tell us where restaurants were located etc. we had to ask or figure out our selves. When it came to our transportation to the airport we had to do all that our selves. The staff is friendly and ready to help. However, when it came to the some waiters we had to wait 30min for our check. They catered to the whites not us that we are Mexican. You can see that they were treated way better! For these reasons I only give 3 stars.
10
Trampas
22 de jun. de 2024
·
A estadia foi de 4 noites
Very clean. Our room had a plunge pool, with an amazing view! Everyone went out of their way to ensure that you enjoy your stay
Very clean. Our room had a plunge pool, with an amazing view! Everyone went out of their way to ensure that you enjoy your stay
6
Rom
13 de mar. de 2025
·
A estadia foi de 4 noites
I liked the rooms and the great ocean view from my 2 bedroom option at the 4th floor. Perfect fit for family of 6 people with 1 master & 1 additional room for 4 adults. Very spacious room with personal jacuzzi in room patio. Would like to have better restaurant options like Asian menus as well.
I liked the rooms and the great ocean view from my 2 bedroom option at the 4th floor. Perfect fit for family of 6 people with 1 master & 1 additional room for 4 adults. Very spacious room with personal jacuzzi in room patio. Would like to have better restaurant options like Asian menus as well.
10
Lalitha
7 de ago. de 2025
·
A estadia foi de 4 noites
Our family of five included my 89 year old mother in law. The rooms were big and convenient and had beautiful views from the balcony.The property was beautiful and had many restaurants to choose from. The pools were amazing and the pool bars had very good service. The tequila and taco bar and Sr. Sushi were my family's favorites.
Our family of five included my 89 year old mother in law. The rooms were big and convenient and had beautiful views from the balcony.The property was beautiful and had many restaurants to choose from. The pools were amazing and the pool bars had very good service. The tequila and taco bar and Sr. Sushi were my family's favorites.
10
Shin Tsen
21 de fev. de 2025
·
A estadia foi de 3 noites
Room was huge but felt old. Slight sewage smell. Resort facilities, food, and service was excellent.
Room was huge but felt old. Slight sewage smell. Resort facilities, food, and service was excellent.
8
Karen
10 de nov. de 2025
·
A estadia foi de 7 noites
The pool on our balcony leaked water all over the place then the pool abound us did the same thing the day after..water running out over the balconies. Our room key was cancelled the day BEFORE we checked out and had to walk back to the lobby to get that fixed. Twice. Bathrooms are really old. But still had a nice time.
The pool on our balcony leaked water all over the place then the pool abound us did the same thing the day after..water running out over the balconies. Our room key was cancelled the day BEFORE we checked out and had to walk back to the lobby to get that fixed. Twice. Bathrooms are really old. But still had a nice time.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
Os funcionários são frequentemente elogiados por serem simpáticos e prestativos nas piscinas, restaurantes e concierge. As reclamações recorrentes incluem serviço lento, ofertas agressivas de timeshare/upgrade e respostas inconsistentes a problemas ou cobranças.
Avaliações dos hóspedes relacionadas
4
Jyotishma R
10 de abr. de 2025
·
A estadia foi de 7 noites
The front facing staff were amazing. Management policies are atrocious!
The front facing staff were amazing. Management policies are atrocious!
10
Melanie
2 de jun. de 2025
·
A estadia foi de 3 noites
The staff is amazing!!! And the views are incredible! Lots of different restaurants to choose from and the hotel has 3 different properties AND a sister hotel that you can shuttle to for free. IVAN was absolutely the best bartender and went above and beyond for my husband and I. So personable and really took care of us. TRINIDAD was also sooo nice and welcoming and took us wherever we needed to go. We will definitely come back here because the hospitality/views were amazing.
The staff is amazing!!! And the views are incredible! Lots of different restaurants to choose from and the hotel has 3 different properties AND a sister hotel that you can shuttle to for free. IVAN was absolutely the best bartender and went above and beyond for my husband and I. So personable and really took care of us. TRINIDAD was also sooo nice and welcoming and took us wherever we needed to go. We will definitely come back here because the hospitality/views were amazing.
4
Maribel
22 de out. de 2024
·
A estadia foi de 3 noites
STAY ELSEWHERE. Beautiful property. Service sucked from day one. We are patient and don't typically complain. Finally on the second to last day we had to let them know what was happening and you know what they said?? that we were getting bad service because we had booked through Expedia. What?! I have never had that happened ever. We asked a couple more guests and they too agreed service was bad. I'm talking over 1 hour wait for food, luggage to wrong rooms, delayed pick ups. If you can afford to, stay elsewhere. Won't be coming back.
STAY ELSEWHERE. Beautiful property. Service sucked from day one. We are patient and don't typically complain. Finally on the second to last day we had to let them know what was happening and you know what they said?? that we were getting bad service because we had booked through Expedia. What?! I have never had that happened ever. We asked a couple more guests and they too agreed service was bad. I'm talking over 1 hour wait for food, luggage to wrong rooms, delayed pick ups. If you can afford to, stay elsewhere. Won't be coming back.
10
Lino
22 de jul. de 2025
·
A estadia foi de 3 noites
Our stay at Hacienda Encantada Resort in Cabo was absolutely unforgettable, and a huge part of that is thanks to the outstanding customer service provided by Alejandro C. and Luis C. From the moment we arrived, both Alejandro and Luis went above and beyond to ensure our every need was met. They were incredibly hospitable, genuinely personable, and always professional. Whether it was helping us navigate the resort, assisting with special requests, or simply checking in to make sure we were comfortable, their warmth and attention to detail made a lasting impression. It’s not often you find staff who treat guests like family while maintaining the highest level of professionalism. Alejandro and Luis truly elevated our experience and are a perfect example of the exceptional service that makes this resort stand out. We can’t wait to return, and we hope to see both of them again on our next visit. Thank you for making our Cabo trip so special!
Our stay at Hacienda Encantada Resort in Cabo was absolutely unforgettable, and a huge part of that is thanks to the outstanding customer service provided by Alejandro C. and Luis C. From the moment we arrived, both Alejandro and Luis went above and beyond to ensure our every need was met. They were incredibly hospitable, genuinely personable, and always professional. Whether it was helping us navigate the resort, assisting with special requests, or simply checking in to make sure we were comfortable, their warmth and attention to detail made a lasting impression. It’s not often you find staff who treat guests like family while maintaining the highest level of professionalism. Alejandro and Luis truly elevated our experience and are a perfect example of the exceptional service that makes this resort stand out. We can’t wait to return, and we hope to see both of them again on our next visit. Thank you for making our Cabo trip so special!
10
Joshua
28 de set. de 2024
·
A estadia foi de 2 noites
Absolutely amazing hotel! Staff was extremely friendly and always willing to help you out. The hotel has golf carts to move around the property and they were quick to pick you up and take you to wherever you were trying to go. Hotel was very clean.
Absolutely amazing hotel! Staff was extremely friendly and always willing to help you out. The hotel has golf carts to move around the property and they were quick to pick you up and take you to wherever you were trying to go. Hotel was very clean.
8
Jason Matthew
9 de abr. de 2025
·
A estadia foi de 7 noites
Food and service staff were incredibly friendly. Concierge was always willing to answer any questions. Having to constantly turn down the offers to view the time share presentation was quite annoying. My only complaint is the wording that tips are included in all inclusive being on every receipt, but that doesn't actually include any tip written in on your bill. That was a nice 400 dollar surprise at the end of an otherwise wonderful trip. Next time I'll get cash and give directly to the staff, because I feel it'll actually get to them that way.
Food and service staff were incredibly friendly. Concierge was always willing to answer any questions. Having to constantly turn down the offers to view the time share presentation was quite annoying. My only complaint is the wording that tips are included in all inclusive being on every receipt, but that doesn't actually include any tip written in on your bill. That was a nice 400 dollar surprise at the end of an otherwise wonderful trip. Next time I'll get cash and give directly to the staff, because I feel it'll actually get to them that way.
10
Salvatore A
11 de out. de 2024
·
A estadia foi de 6 noites
excellent resort, great service, friendly staff
excellent resort, great service, friendly staff
10
Heather Sue
3 de nov. de 2025
·
A estadia foi de 6 noites
Our butler Daniel was amazing!! Everyone was fabulous, so friendly and always wanting to make sure everything is perfect! The food was exceptional at every single restaurant we ate at! The room and grounds were spotless! We are already planning our next trip back to the resort!
Our butler Daniel was amazing!! Everyone was fabulous, so friendly and always wanting to make sure everything is perfect! The food was exceptional at every single restaurant we ate at! The room and grounds were spotless! We are already planning our next trip back to the resort!
8
Miguel Hector
14 de jun. de 2025
·
A estadia foi de 4 noites
Property was beautiful and the food was really good probably one of the best for being an all inclusive. The only issue was the service at pools and restaurants. They seem to be understaffed so it took forever for food and drinks to come out. Got a massage and it was amazing.
Property was beautiful and the food was really good probably one of the best for being an all inclusive. The only issue was the service at pools and restaurants. They seem to be understaffed so it took forever for food and drinks to come out. Got a massage and it was amazing.
2
samuel hernandez
12 de ago. de 2025
·
A estadia foi de 5 noites
Run don’t walk away from this place. We have a family vacation where we booked 3 rooms. Ready to have fun together when you walk in it looks massive/impressive but you are quickly soured with the taste of someone selling you a TIMESHARE or Real estate opportunities. This is also not the only time you will be asked of this. It will be a constant theme of your stay. On top of that bad service and terrible food. It’s sad that this place has any stars at all. We were all so disappointed with our stay that we spoke with the manager on site. Which at the time was very nice and tried to be accommodating but it was too much bad. Service had a lot of bad but the worst came at lunch when your in the middle of giving your order and the person stops you to take another persons order, gives attitude and then get served extremely burnt and also raw food. The manager David Medina had said if he could he would refund us our money but we had to go through Expedia first. Called Expedia and he’s the one that denied our claim. In the end it was a lesson learned We ended up at the Hyatt Ziva and they were fantastic! Such a change from the extreme salesman and bad attitude
Run don’t walk away from this place. We have a family vacation where we booked 3 rooms. Ready to have fun together when you walk in it looks massive/impressive but you are quickly soured with the taste of someone selling you a TIMESHARE or Real estate opportunities. This is also not the only time you will be asked of this. It will be a constant theme of your stay. On top of that bad service and terrible food. It’s sad that this place has any stars at all. We were all so disappointed with our stay that we spoke with the manager on site. Which at the time was very nice and tried to be accommodating but it was too much bad. Service had a lot of bad but the worst came at lunch when your in the middle of giving your order and the person stops you to take another persons order, gives attitude and then get served extremely burnt and also raw food. The manager David Medina had said if he could he would refund us our money but we had to go through Expedia first. Called Expedia and he’s the one that denied our claim. In the end it was a lesson learned We ended up at the Hyatt Ziva and they were fantastic! Such a change from the extreme salesman and bad attitude
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
A localização à beira do penhasco proporciona vistas amplas para o oceano e uma atmosfera tranquila, com um serviço de transporte gratuito para a cidade e para a propriedade irmã. Não é possível ir a pé para fora do resort, o acesso ao Uber é restrito e não há praia para banho no local.
Avaliações dos hóspedes relacionadas
10
Michael
9 de jun. de 2025
·
A estadia foi de 7 noites
Beautiful resort only 10-15 minutes outside of downtown cabo!
Beautiful resort only 10-15 minutes outside of downtown cabo!
10
Christopher Anthony
14 de abr. de 2025
·
A estadia foi de 3 noites
Very elegant! Clean! People are very friendly and great with service. I wish I could have stayed longer.
Very elegant! Clean! People are very friendly and great with service. I wish I could have stayed longer.
8
Tianna
8 de fev. de 2025
·
A estadia foi de 7 noites
This is a beautiful resort set upon a cliff above the ocean between San Jose del Cabo and Cabo San Lucas. It is quiet and restful, so if you're looking for a party this isn't it. It was perfect for us. Our room was great, we asked for a garden view ground floor room and that's exactly what we got. Beautiful views from multiple areas in the resort! There's a shuttle that goes into downtown Cabo every 2 hours (no charge) so you can get into town and back easily. They drop you off at the sister property which is the Marina Fiesta and you are able to use the pool there as well as the restaurants downtown that are included in the all Inclusive package. The pools are warm, the drinks are cold, the food is decent, and everyone was kind and helpful. The resort is well kept, aside from the odd broken pool tile, but the grounds are beautiful and the buildings are well maintained and clean. The service is a bit slow, and you do have to sign for your drinks and meals, but overall it is a great resort and we would definitely come back. Complaints (not major ones though): Slow service, housekeeping didn't always replace certain bathroom amenities like facecloths, soap etc, they inflate the prices of the food and drinks here I believe in hopes of getting bigger tips so be aware if you are not choosing the all-inclusive option, the "presentation" that they say takes about 90 min, actually took almost 4 hours so it's not really worth the "discounts" that you get for doing it. We enjoyed it!
This is a beautiful resort set upon a cliff above the ocean between San Jose del Cabo and Cabo San Lucas. It is quiet and restful, so if you're looking for a party this isn't it. It was perfect for us. Our room was great, we asked for a garden view ground floor room and that's exactly what we got. Beautiful views from multiple areas in the resort! There's a shuttle that goes into downtown Cabo every 2 hours (no charge) so you can get into town and back easily. They drop you off at the sister property which is the Marina Fiesta and you are able to use the pool there as well as the restaurants downtown that are included in the all Inclusive package. The pools are warm, the drinks are cold, the food is decent, and everyone was kind and helpful. The resort is well kept, aside from the odd broken pool tile, but the grounds are beautiful and the buildings are well maintained and clean. The service is a bit slow, and you do have to sign for your drinks and meals, but overall it is a great resort and we would definitely come back. Complaints (not major ones though): Slow service, housekeeping didn't always replace certain bathroom amenities like facecloths, soap etc, they inflate the prices of the food and drinks here I believe in hopes of getting bigger tips so be aware if you are not choosing the all-inclusive option, the "presentation" that they say takes about 90 min, actually took almost 4 hours so it's not really worth the "discounts" that you get for doing it. We enjoyed it!
4
Kerollose Moris Sabry
10 de mar. de 2025
·
A estadia foi de 3 noites
Yes it was safe but its not walkable at all to the streets compared to other facilities Transportation is horrible in and out, they refuse ubers just to make money out of taxi and its more than double uber. Stafd are not helping and saying on the face we are making money out of uber and refuse to give rides with their golf cars to the gate although they mentioned that they can do this in the check in process. Dinning options is a trap. Mestizo is a great option inside the hotel. However took the shuttle to the DT to try other options like Baja lobster which is part of out All inclusive, found out we cant try and lobster or any chef specials, we said fine, waiter came late to ask ask us for more time to prep food we said fine, they refuse to serve more food claiming the following - we didn’t finish the whole plate when we said we finished they told us this is finished and show us an empty clean clear plate! - one of us as a group of 10 didn’t get what he ordered fried and they got it grilled claiming its fried, he left it they refuse to got another plate, also soups didn’t served till the desert time! Menu
Yes it was safe but its not walkable at all to the streets compared to other facilities Transportation is horrible in and out, they refuse ubers just to make money out of taxi and its more than double uber. Stafd are not helping and saying on the face we are making money out of uber and refuse to give rides with their golf cars to the gate although they mentioned that they can do this in the check in process. Dinning options is a trap. Mestizo is a great option inside the hotel. However took the shuttle to the DT to try other options like Baja lobster which is part of out All inclusive, found out we cant try and lobster or any chef specials, we said fine, waiter came late to ask ask us for more time to prep food we said fine, they refuse to serve more food claiming the following - we didn’t finish the whole plate when we said we finished they told us this is finished and show us an empty clean clear plate! - one of us as a group of 10 didn’t get what he ordered fried and they got it grilled claiming its fried, he left it they refuse to got another plate, also soups didn’t served till the desert time! Menu
8
Adam
21 de mar. de 2025
·
A estadia foi de 5 noites
Overall a good resort. Resort is nice, reasonably clean, mostly friendly staff, and decent food for an all inclusive. They have a tiny beach area (rocky, can't go in) but children are not allowed in that area. Based on our deal, price/value equation was great. The rooms could be cleaned better IMO. Floor was a bit sticky and felt it could have been more thoroughly vacuumed and mopped. Food/Drinks can be very slow and you have to sign for everything when you pay even though its all inclusive. One of the tips we got charged at a restaurant was clearly doctored (10x what we were normally leaving) so had to get that sorted when we checked out but otherwise no issues.
Overall a good resort. Resort is nice, reasonably clean, mostly friendly staff, and decent food for an all inclusive. They have a tiny beach area (rocky, can't go in) but children are not allowed in that area. Based on our deal, price/value equation was great. The rooms could be cleaned better IMO. Floor was a bit sticky and felt it could have been more thoroughly vacuumed and mopped. Food/Drinks can be very slow and you have to sign for everything when you pay even though its all inclusive. One of the tips we got charged at a restaurant was clearly doctored (10x what we were normally leaving) so had to get that sorted when we checked out but otherwise no issues.
8
michael
2 de fev. de 2025
·
A estadia foi de 4 noites
Nice place. Good food. Great staff. No beach.
Nice place. Good food. Great staff. No beach.
8
Carmella E
21 de dez. de 2024
·
A estadia foi de 7 noites
The property is very beautiful, we thoroughly enjoyed ourselves. Food/Restaurants were plentiful, views were spectacular, room was comfortable, shuttle to sister property in town was convenient. Here are a few things to be aware of: while the property is oceanfront it is not beach front. You can walk down to touch the ocean, but it is rocky/not swimmable. You can gain beach access via the sister property at a public beach a 10 minute walk from that hotel. The property is built into the side of a hill, so there’s a lot of elevation changes throughout and you get to walk a lot to get from place to place. We didn’t mind that, but if walking isn’t your thing there’s a shuttle you can call for. If you have the all inclusive plan you will still get a bill at the end of each meal presumably so you may leave a tip. While I’ve not encountered this before at an all inclusive, that was ok. What wasn’t ok was the super long summary of all these dozens of tip charges at check out. There were some daily charges which when we questioned them turned out to be optional, but you had to notice them & bring it up to be deleted. I also noticed 2 restaurant charges which they could not show backup documentation so they were deleted. All in all, I’d recommend a stay here.
The property is very beautiful, we thoroughly enjoyed ourselves. Food/Restaurants were plentiful, views were spectacular, room was comfortable, shuttle to sister property in town was convenient. Here are a few things to be aware of: while the property is oceanfront it is not beach front. You can walk down to touch the ocean, but it is rocky/not swimmable. You can gain beach access via the sister property at a public beach a 10 minute walk from that hotel. The property is built into the side of a hill, so there’s a lot of elevation changes throughout and you get to walk a lot to get from place to place. We didn’t mind that, but if walking isn’t your thing there’s a shuttle you can call for. If you have the all inclusive plan you will still get a bill at the end of each meal presumably so you may leave a tip. While I’ve not encountered this before at an all inclusive, that was ok. What wasn’t ok was the super long summary of all these dozens of tip charges at check out. There were some daily charges which when we questioned them turned out to be optional, but you had to notice them & bring it up to be deleted. I also noticed 2 restaurant charges which they could not show backup documentation so they were deleted. All in all, I’d recommend a stay here.
10
Anne
19 de abr. de 2025
·
A estadia foi de 5 noites
Absolutely beautiful property and the staff are so friendly and helpful. You have your choice of 4 gorgeous sets of pools to relax in. The location right next to the ocean makes for incredible views. Highly recommend having the breakfast buffet at Las Marias outdoors on a cliff above the sea. Try the hacienda coffee and the Mexican chocolate! We’ll be back!!
Absolutely beautiful property and the staff are so friendly and helpful. You have your choice of 4 gorgeous sets of pools to relax in. The location right next to the ocean makes for incredible views. Highly recommend having the breakfast buffet at Las Marias outdoors on a cliff above the sea. Try the hacienda coffee and the Mexican chocolate! We’ll be back!!
8
Danielle
10 de ago. de 2025
·
A estadia foi de 4 noites
It was a gorgeous property and grounds, but inconvenient to have to take a shuttle or taxi to beach areas.
It was a gorgeous property and grounds, but inconvenient to have to take a shuttle or taxi to beach areas.
10
Raquel
15 de mar. de 2025
·
A estadia foi de 3 noites
This resort was absolutely fantastic! Although the location is a bit away from the Marina, the shuttle transportation provided is very convenient. The dining option were excellent. The staff is extremely helpful and attentive. And by far the ocean views are amazing! It was awesome!
This resort was absolutely fantastic! Although the location is a bit away from the Marina, the shuttle transportation provided is very convenient. The dining option were excellent. The staff is extremely helpful and attentive. And by far the ocean views are amazing! It was awesome!
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Restaurante
Os hóspedes frequentemente elogiam a variedade e a qualidade da comida em vários restaurantes e na marina. Espere a necessidade de reservas para o jantar, longas esperas, assinatura de recibos e restrições ou taxas adicionais no pacote com tudo incluído; alguns avaliadores relataram intoxicação alimentar.
Avaliações dos hóspedes relacionadas
10
Lance
8 de mai. de 2025
·
A estadia foi de 4 noites
The property is stunning, the staff was amazing, the food was excellent for all inclusive. The location and shuttle service was awesome! The perks of all inclusive were just amazing at how many options and benefits if you upgraded to premium.
The property is stunning, the staff was amazing, the food was excellent for all inclusive. The location and shuttle service was awesome! The perks of all inclusive were just amazing at how many options and benefits if you upgraded to premium.
4
Kimberly
30 de dez. de 2025
·
A estadia foi de 3 noites
Don't recommend. Overbooked and gave away our room then pretended to upgrade us only to give us a horrible room overlooking an active construction site the water in the room was brown and even though we paid for premium all inclusive it took 24 hours to get any water in the fridge then my daughter got food poisoning. The staff is split between management who repeatedly pretend they are going to help you and then never do and some wonderful,really hard working front line staff like Mia who are forced to deal with lots of unhappy guests day in and day out.
Don't recommend. Overbooked and gave away our room then pretended to upgrade us only to give us a horrible room overlooking an active construction site the water in the room was brown and even though we paid for premium all inclusive it took 24 hours to get any water in the fridge then my daughter got food poisoning. The staff is split between management who repeatedly pretend they are going to help you and then never do and some wonderful,really hard working front line staff like Mia who are forced to deal with lots of unhappy guests day in and day out.
6
Brandi
27 de mar. de 2025
·
A estadia foi de 3 noites
The property was gorgeous and well maintained. The restaurant choices were less than favorable. Do not buy the extra charge for premium alcohol and food, you can't get into the right restaurants to get the premium food. Make restaurant reservations a week before you go and you may get into the better restaurants. We travelled with 8 people and we stayed 4days/3nights and half our group ended up with food poisoning from the steak/beef. So our trip overall was 2/3 stars.
The property was gorgeous and well maintained. The restaurant choices were less than favorable. Do not buy the extra charge for premium alcohol and food, you can't get into the right restaurants to get the premium food. Make restaurant reservations a week before you go and you may get into the better restaurants. We travelled with 8 people and we stayed 4days/3nights and half our group ended up with food poisoning from the steak/beef. So our trip overall was 2/3 stars.
8
Henry
13 de jun. de 2025
·
A estadia foi de 4 noites
Our first time staying at this property. 2 adults and 2 kids under 5. Great family friendly environment. The food was great! The breakfast service was always fast, the dinner not so much. We waited on average 50 minutes from sitting down to appetizers hitting the table, not the best. Don’t get me wrong the food was amazing! Another thing we didn’t like was the singing receipts every 30 Minutes when at the pool, especially when you are all inclusive and have to get your kids out the pool to sign a receipt is not ideal. Also night entertainment was cancelled due to slow weekend.
Our first time staying at this property. 2 adults and 2 kids under 5. Great family friendly environment. The food was great! The breakfast service was always fast, the dinner not so much. We waited on average 50 minutes from sitting down to appetizers hitting the table, not the best. Don’t get me wrong the food was amazing! Another thing we didn’t like was the singing receipts every 30 Minutes when at the pool, especially when you are all inclusive and have to get your kids out the pool to sign a receipt is not ideal. Also night entertainment was cancelled due to slow weekend.
6
Donald
28 de jul. de 2025
·
A estadia foi de 4 noites
The dinner options did not always work. Often we were told that restaurant was not a available
The dinner options did not always work. Often we were told that restaurant was not a available
8
Jamie
24 de nov. de 2025
·
A estadia foi de 6 noites
The staff were all very nice and welcoming. There were lots of food options (quality was good not excellent but very convenient). Our favourite restaurant's were El Eden taco and tequila bar and La Trajinera. Multiple pool options although the seats at the pool closest to the ocean fills up fast.
The staff were all very nice and welcoming. There were lots of food options (quality was good not excellent but very convenient). Our favourite restaurant's were El Eden taco and tequila bar and La Trajinera. Multiple pool options although the seats at the pool closest to the ocean fills up fast.
10
Joseph
4 de jul. de 2025
·
A estadia foi de 3 noites
Property is beautiful. Staff was great. Best food I ever had at a resort. Property is large with a ton of nice places to hangout. We walked everywhere but staff does drive around with golf carts to transport guest. My only complaint was having to wait everywhere you ate or got a drink for the bill to come, even being all inclusive. It’d take at least 10 minutes to get a can of Diet Coke from the bars due to having to print up receipts.
Property is beautiful. Staff was great. Best food I ever had at a resort. Property is large with a ton of nice places to hangout. We walked everywhere but staff does drive around with golf carts to transport guest. My only complaint was having to wait everywhere you ate or got a drink for the bill to come, even being all inclusive. It’d take at least 10 minutes to get a can of Diet Coke from the bars due to having to print up receipts.
10
Jasmyne
25 de jul. de 2025
·
A estadia foi de 3 noites
This was a beautiful property with good food and spectacular scenery for an affordable price. Positive: affordable, clean, spacious room, beautiful decor, great scenery, good food, courteous and fun staff, affordable all inclusive upgrade to get premium liquors, adults only infinity pool by the ocean Negative: no swimmable beach, no nighttime activities, must sign checks but its still all inclusive, dinner restaurants follow strict dress code If you want to go to a swimmable beach or go out at night the resort has access to transportation to do that. We just decided to enjoy the on site pools. The dinner restaurants require men to have closed toe shoes and women to have at least dressy sandals. Despite all this, we will definitely be coming back here. Also, absolutely loved the hammocks!!
This was a beautiful property with good food and spectacular scenery for an affordable price. Positive: affordable, clean, spacious room, beautiful decor, great scenery, good food, courteous and fun staff, affordable all inclusive upgrade to get premium liquors, adults only infinity pool by the ocean Negative: no swimmable beach, no nighttime activities, must sign checks but its still all inclusive, dinner restaurants follow strict dress code If you want to go to a swimmable beach or go out at night the resort has access to transportation to do that. We just decided to enjoy the on site pools. The dinner restaurants require men to have closed toe shoes and women to have at least dressy sandals. Despite all this, we will definitely be coming back here. Also, absolutely loved the hammocks!!
10
Kelli
26 de ago. de 2025
·
A estadia foi de 7 noites
This was by far the best all inclusive I have stayed at. I read reviews to be wary of which inclusive package to get. We chose the premium and asked for a bill copy for everything. All was good. We did not do any time share talks and were very up front about it. All the food was amazing as well- and I’m a finicky eater. Would go back again!
This was by far the best all inclusive I have stayed at. I read reviews to be wary of which inclusive package to get. We chose the premium and asked for a bill copy for everything. All was good. We did not do any time share talks and were very up front about it. All the food was amazing as well- and I’m a finicky eater. Would go back again!
8
Miguel Hector
14 de jun. de 2025
·
A estadia foi de 4 noites
Property was beautiful and the food was really good probably one of the best for being an all inclusive. The only issue was the service at pools and restaurants. They seem to be understaffed so it took forever for food and drinks to come out. Got a massage and it was amazing.
Property was beautiful and the food was really good probably one of the best for being an all inclusive. The only issue was the service at pools and restaurants. They seem to be understaffed so it took forever for food and drinks to come out. Got a massage and it was amazing.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Alexandra Almazán
13 de ago. de 2024
·
A estadia foi de 4 noites
Excelente lugar!
Excelente lugar!
10
Mayra Jacqueline
16 de jul. de 2024
·
A estadia foi de 4 noites
Execelente
Execelente
2
sandra Lucía
22 de jun. de 2026
·
A estadia foi de 3 noites
Es la quinta vez que visitamos este hotel como familia teníamos 7 habitaciones reservadas 5 por este medio la verdad desde que llegas están en construcción, en general la experiencia es mala cara desde que llegas la chica de recepción una en particular muy mala actitud, nunca me había tocado que nos limitaran el servicio en un todo incluido en ningún hotel y aquí nos negaron carne para dos chicos de 11 años que iban en el grupo que por costos, se nota mucho la preferencia al extranjero el hotel estaba solo y queríamos una mesa grande porque festejábamos dos cumpleaños y simplemente no quisieron ninguna de las tres noches en la última nos reservaron en pero aunque el restaurant estaba solo pusieron dos mesas separadas y no permitieron juntarlas aunque éramos los únicos en todo el restaurant, como estas muchas cosas mas les pedias a los meseros y te decían literal mmmmm como diciendo otra vez, cerraban super temprano, los restaurantes principales cerrados, el colchon del cuarto estaba hundido como un nido muy incomodo y e sun hotel no tan viejo. la verdad comparando con otros hoteles de la misma categoría pésimo servicio, nos arrepentimos mucho de haberlo escogido por que en esa zona estaban muy buenos hoteles que por el mismo precio te brindan un super servicio, en geeral teníamos invitados de Guadalajar amigos de mis hijos por los y todos hicieron comentarios de malos tratos de meseros etc etc. es una pena por que era uno d enuestros hoteles favoritos si checan e
Es la quinta vez que visitamos este hotel como familia teníamos 7 habitaciones reservadas 5 por este medio la verdad desde que llegas están en construcción, en general la experiencia es mala cara desde que llegas la chica de recepción una en particular muy mala actitud, nunca me había tocado que nos limitaran el servicio en un todo incluido en ningún hotel y aquí nos negaron carne para dos chicos de 11 años que iban en el grupo que por costos, se nota mucho la preferencia al extranjero el hotel estaba solo y queríamos una mesa grande porque festejábamos dos cumpleaños y simplemente no quisieron ninguna de las tres noches en la última nos reservaron en pero aunque el restaurant estaba solo pusieron dos mesas separadas y no permitieron juntarlas aunque éramos los únicos en todo el restaurant, como estas muchas cosas mas les pedias a los meseros y te decían literal mmmmm como diciendo otra vez, cerraban super temprano, los restaurantes principales cerrados, el colchon del cuarto estaba hundido como un nido muy incomodo y e sun hotel no tan viejo. la verdad comparando con otros hoteles de la misma categoría pésimo servicio, nos arrepentimos mucho de haberlo escogido por que en esa zona estaban muy buenos hoteles que por el mismo precio te brindan un super servicio, en geeral teníamos invitados de Guadalajar amigos de mis hijos por los y todos hicieron comentarios de malos tratos de meseros etc etc. es una pena por que era uno d enuestros hoteles favoritos si checan e
10
Kent
16 de jun. de 2026
·
A estadia foi de 7 noites
This was our 2nd stay at Hacienda Encantada and it did not disappoint. Our family loves the entire property, from the El Patio pool & bar up to Mestizo for dinner. Rooms were excellent and the staff is always friendly and helpful. Special thanks to concierge David for all of his assistance, he really made our stay special and we look forward to returning again!
This was our 2nd stay at Hacienda Encantada and it did not disappoint. Our family loves the entire property, from the El Patio pool & bar up to Mestizo for dinner. Rooms were excellent and the staff is always friendly and helpful. Special thanks to concierge David for all of his assistance, he really made our stay special and we look forward to returning again!
10
Terri
11 de jun. de 2026
·
A estadia foi de 6 noites
The entire staff was amazing, greeted us with a smile by name after just 2 days. Breakfast on the rooftop was a great way to start the day. I loved the chia seed parfait. Sashmi at the swim up pool bar was my absolute favorite meal. The cart service was prompt (Romero, Leonardo) Manny at concierge was most helpful setting up excursions.
The entire staff was amazing, greeted us with a smile by name after just 2 days. Breakfast on the rooftop was a great way to start the day. I loved the chia seed parfait. Sashmi at the swim up pool bar was my absolute favorite meal. The cart service was prompt (Romero, Leonardo) Manny at concierge was most helpful setting up excursions.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-18: 542.658234790039USD
- 2026-09-19: 267.0593833984375USD
- 2026-09-20: 268.5216527404785USD
- 2026-09-21: 264.23410541534423USD
- 2026-09-22: 262.8049229736328USD
- 2026-09-23: 265.66703618774415USD
- 2026-09-24: 265.66703618774415USD
- 2026-09-25: 269.7919865325928USD
- 2026-09-26: 296.16089739685054USD
- 2026-09-27: 257.898340586853USD
- 2026-09-28: 257.52555683898925USD
- 2026-09-29: 256.9803673950195USD
- 2026-09-30: 297.2053154449463USD
- 2026-10-01: 258.8246511871338USD
- 2026-10-02: 258.48164389801025USD
- 2026-10-03: 264.2863718582153USD
- 2026-10-04: 264.2863718582153USD
- 2026-10-05: 269.62926694335937USD
- 2026-10-06: 261.51026006317136USD
- 2026-10-07: 264.2863718582153USD
- 2026-10-08: 314.33059761352536USD
- 2026-10-09: 314.1303947174072USD
- 2026-10-10: 347.2162441131592USD
- 2026-10-11: 273.2961327438354USD
- 2026-10-12: 273.2961327438354USD
- 2026-10-13: 304.96576121520997USD
- 2026-10-14: 281.62008923797606USD
- 2026-10-15: 283.30697817230225USD
- 2026-10-16: 304.96576121520997USD
- 2026-10-17: 273.2961327438354USD
- 2026-10-18: 273.2961327438354USD
- 2026-10-19: 302.1073963317871USD
- 2026-10-20: 270.636832244873USD
- 2026-10-21: 311.3373628875732USD
- 2026-10-22: 316.3427856018066USD
- 2026-10-23: 319.5934290557861USD
- 2026-10-24: 314.33059761352536USD
- 2026-10-25: 264.2863718582153USD
- 2026-10-26: 268.29071002960205USD
- 2026-10-27: 292.10313675537105USD
- 2026-10-28: 264.2863718582153USD
- 2026-10-29: 268.29071002960205USD
- 2026-10-30: 264.2863718582153USD
- 2026-10-31: 302.33758587341305USD
- 2026-11-01: 302.33758587341305USD
- 2026-11-02: 330.1978068847656USD
- 2026-11-03: 327.11804527282715USD
- 2026-11-04: 297.3221792877197USD
- 2026-11-05: 311.3373628875732USD
- 2026-11-06: 311.3373628875732USD
- 2026-11-07: 342.83903461608884USD
- 2026-11-08: 336.20431414184566USD
- 2026-11-09: 302.33758587341305USD
- 2026-11-10: 327.11804527282715USD
- 2026-11-11: 300.32543291625973USD
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: 455.7443249023437USD
- 2026-11-15: 455.33337474060056USD
- 2026-11-16: 416.4512398864746USD
- 2026-11-17: 369.993483493042USD
- 2026-11-18: 373.1876917999267USD
Este alojamento disponibiliza transporte a partir do aeroporto. Forneça ao alojamento informações sobre a sua chegada antes de viajar, através dos dados de contacto que poderá encontrar na sua confirmação de reserva. Informe o alojamento com antecedência para organizar o registo de entrada, através dos dados que constam na sua confirmação de reserva. Contacte o alojamento com antecedência se planeia chegar após as 23:00, através dos dados que constam na sua confirmação de reserva. Os clientes deverão contactar o alojamento com antecedência para receber instruções para o check-in. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito e cartões de débito; não se aceita numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança e grades de segurança nas janelas.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- A piscina está aberta das 8:00 às 21:00.
- Terá de efetuar uma reserva se quiser jogar golfe, desfrutar de massagens ou aceder a tratamentos de spa. As reservas podem ser efetuadas contactando Este alojamento antes da chegada, de acordo com as informações na confirmação de reserva.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
- O alojamento disponibiliza check-out sem contacto.
- Taxa de transporte de/para o aeroporto: 120 USD por veículo (ocupação máxima de 6 pessoas)
- Tarifa de estacionamento com motorista: 12 USD por dia (entradas e saídas ilimitadas)
- Berço: 10.0 USD por noite
- Cama desdobrável: 15.0 USD por noite
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Estacionamento
Serviço de transporte ao aeroporto
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Serviço de quartos
Serviços
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Balcão de turismo
Limpeza a seco
Babysitting/Serviço para crianças
Serviços de limpeza
Instalações para banquetes
Depósito de bagagem
Check-in/check-out expresso
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Sauna
Banheira de hidromassagem/Jacúzi
Massagem
Spa/Health club
Tratamentos corporais
Tratamentos de beleza
Clube para crianças
Pequeno-almoço no quarto
Sala familiar
Atividades
Piscina
Campos de ténis
Praia privada
Jardim
Campo de golfe (na proximidade)
Praia (na proximidade)
Andar a cavalo
Parque infantil
Piscina exterior
Música ao vivo
Outdoor Fireplace
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Estacionamento
Estacionamento
Serviço de transporte ao aeroporto
Serviço de estacionamento
Estacionamento gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito