Coast Calgary Downtown Hotel & Suites by APA

So happy didnt ask for the same Room i had during my stay March of this year but i was given the same Room#. Yuna the Front Desk Staff was very accomodating and informative and Kind!

Great place to stay! Beautiful rooms! Perfect location! Excellent service

Do not recommend staying here at all. I accidentally broke a glass dish in the kitchenette of my room and when I asked if someone could be sent to clean it up for me Mark from the front desk told me it would be taken care of due to the safety issue. I went out for just under an hour and when I returned to the property Mark told me the glass had been removed and introduced me to Emma Xu from housekeeping who had taken care of it. They then asked me to write a Google review for their property and requested I take pictures of their name tags to remember their names. When I returned to my room, most of the glass had been cleaned but there was a significant amount of glass remaining around and under table/chair legs, in corners, and on the couch. I went downstairs and notified Mark that there was still glass on the floor and he once again told me it would be taken care of. I returned over an hour later and I did not notice a difference in the amount of glass on the floor. This was unacceptable, lazy, and dangerous of them. I left in the morning at the end of my stay. The rooms are obviously not well maintained as it took over 10 minutes to get hot water the first time I used the shower, there was a significant amount of limescale in the dishwasher, and the bidet gives a musty odor every time the toilet is used. The lighting throughout was also very poor. Not a good use of my money, I expected better from a Coast Hotels property that is located in the downtown area of a major city

Second time staying here and it's fantastic, rooms are always in great condition and far larger than expected.

Clean room, great location and helpful staff