The Haven Khao Lak
US$83
/ night
Avg. for September
Prices for The Haven Khao Lak
Select dates to see prices and availability
US$83
/ night
Avg. for September
Monthly average prices
Nightly prices at The Haven Khao Lak average US$74 in the cheapest month (August) and US$728 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$273 |
| February | US$281 |
| March | US$192 |
| April | US$108 |
| May | US$80 |
| June | US$90 |
| July | US$728 |
| August | US$74 |
| September | US$83 |
| October | US$93 |
| November | US$195 |
| December | US$243 |
J
F
M
A
M
J
J
A
Sept · US$83
S
O
N
D
Most expensive: July (~US$728)
Cheapest: August (~US$74)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include c...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the complimentary shuttle.
Business amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy international cuisine at Sundial Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 10 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.
Rooms
Make yourself at home in one of the 110 air-conditioned rooms featuring minibars and DVD players. Rooms have private furnished balconies or patios. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Location
With a stay at The Haven Khao Lak in Takua Pa (Khuk Khak Beach), you'll be within a 15-minute drive of Bang Niang Beach and Khao Lak. This beach hotel is 0.2 mi (0.3 km) from Khuk Khak Beach and 3.7 mi (5.9 km) from Khaolak Mini Golf.
What's nearby
Bang Niang Beach(0.1 Miles)
Khuk Khak Beach(0.2 Miles)
Laem Pakarang Beach(0.2 Miles)
Pak Weep Beach(2.6 Miles)
Khaolak Mini Golf(3.7 Miles)
Tsunami Memorial Museum(4.3 Miles)
Bang Niang Market(4.4 Miles)
Bangnieng Afternoon Market(5.2 Miles)
Nang Thong Beach(5.6 Miles)
Nangthong Supermarket(5.7 Miles)
Boat 813(5.7 Miles)
Sunset Beach(5.8 Miles)
Khao Lak(5.9 Miles)
Khao Lak North Beach(6.5 Miles)
Khao Lak–Lam Ru National Park(7 Miles)
The preferred airport for The Haven Khao Lak is Phuket Intl. Airport (HKT)(52 Miles)
Parking
Restaurant
Swimming pool
Business centre
Room service
Valet parking
Location
61/4 Moo 3, Khuk Khak, Takuapa, Khuk Khak Beach, Khuekkhak, Khao Lak, Takua Pa, Thailand
Bang Niang Beach (0.1 Miles)
Khuk Khak Beach (0.2 Miles)
Laem Pakarang Beach (0.2 Miles)
Pak Weep Beach (2.6 Miles)
Khaolak Mini Golf (3.7 Miles)
Tsunami Memorial Museum (4.3 Miles)
Room options
11
Deluxe Room, Pool Access (Adults Only)
Room details
1 Double Bed
2 Single Beds
Sleeps 3
549 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Private Bathroom
8
Deluxe Room (Adults Only)
Room details
1 Extra-Large Double Bed
1 Single Bed
Sleeps 3
549 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Private Bathroom
12
Oceanfront Jacuzzi Villa (Adults Only)
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 2
915 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of The Haven Khao Lak
8.8
Fabulous
Based on 1,072 verified reviews
Who stays here?
Couple
72%
Family
13%
Group
11%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At The Haven Khao Lak, travellers praise the spectacular multi‑pool complex and quiet beachfront setting, generally friendly staff, and spacious rooms, while noting some dated areas and a secluded location that typically requires taxis or limited hotel shuttles.
Read moreWas this helpful?
What guests think
At The Haven Khao Lak, travellers praise the spectacular multi‑pool complex and quiet beachfront setting, generally friendly staff, and spacious rooms, while noting some dated areas and a secluded location that typically requires taxis or limited hotel shuttles.
Many guests highlight excellent housekeeping and restful beds, plus striking sea views and pool‑access rooms. However, several reviews mention maintenance and cleanliness issues—such as occasional pool algae, musty air‑conditioning, or pests—and uneven service speed or training. On‑site dining varies in quality and crowding. Expect a peaceful beach escape with standout pools, best suited to relaxation over nightlife.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Standout multi-pool network and direct beach access, plus a popular swim-up bar. Some reviews cite maintenance lapses—especially pool algae and daytime cleaning—and the resort feels dated in parts; hotel shuttles can be infrequent.
Related guest reviews
4
Michael
8 Nov 2023
·
Stayed 1 night
Stayed at Haven many times. Unfortunately this will be the last. The spectacular main pool was unswimmable. Dirty cloudy water, sides of pool covered with algae. Maintenance of pool was being conducted during swimming hours with guest in it, not before like most hotels. Algae coming off the side walls in huge clouds by cleaning crews with guests in water. The room had no hot water for two days. Aircon smelled very musty. Lights burnt out in room. The manager was sympathetic and allowed us access to private pool that was clean. But in my opinion, not worth a return visit
Stayed at Haven many times. Unfortunately this will be the last. The spectacular main pool was unswimmable. Dirty cloudy water, sides of pool covered with algae. Maintenance of pool was being conducted during swimming hours with guest in it, not before like most hotels. Algae coming off the side walls in huge clouds by cleaning crews with guests in water. The room had no hot water for two days. Aircon smelled very musty. Lights burnt out in room. The manager was sympathetic and allowed us access to private pool that was clean. But in my opinion, not worth a return visit
10
George
18 Feb 2025
·
Stayed 4 nights
The property is in a superb location on a deserted beach, sunsets are stunning and the saltwater pool is very impressive. Great breakfast with a great egg station and good array of options. Swim up bar and snack bar with a nice restaurant for the evening. Also good fitness room and a wonderful Spa, would recommend the couples massage experience.
The property is in a superb location on a deserted beach, sunsets are stunning and the saltwater pool is very impressive. Great breakfast with a great egg station and good array of options. Swim up bar and snack bar with a nice restaurant for the evening. Also good fitness room and a wonderful Spa, would recommend the couples massage experience.
8
Helmut
22 Jun 2024
·
Stayed 2 nights
Ich war für 2 Nächte im The Haven und hatte die einfachste Zimmer-Kategorie mit Frühstück gebucht. Das Zimmer war sehr groß, hatte allerdings wenig asiatischen Flair. Wenn man zu zweit kommt findet man leider gar keinen Platz, um seinen Koffer auszupacken. Auch ich habe es für 2 Tage nicht gemacht, da im Schrank eigentlich kein Platz war. Es gibt einen sehr kleinen Balkon, der nur ein wenig überdacht ist. Ich hatte einen Regentag, an dem man somit auch nicht draußen auf dem Balkon sitzen konnte. Sehr angenehm war jedoch das große Bett mit einer sehr guten Matratze, worauf man sehr gut schlafen konnte. Das Frühstück war sehr überschaubar, aber was es gab war ganz gut. Ebenso die Cocktails an der Poolbar. Der Check-In war sehr professionell. Ebenso war der Service beim Frühstück und an der Poolbar sehr gut. Das Hotel liegt ein wenig im Nirgendwo, aber man kann in gut 10 Minuten 2 Restaurants erreichen. Vom Hotel aus überquert man eine Sandpiste und befindet sich am unberührten Strand. Es gibt eine riesige und wohl einzigartige Poolanlage in Khao Lak. Allerdings ist der Bereich der Liegen sehr überschaubar und sehr gedrängt. Für einen längeren Zeitraum wäre es mir wirklich zu eng gewesen. Das Preis-Leistungsverhältnis für das gebuchte Zimmer war unschlagbar. Es empfiehlt sich jedoch unbedingt, ein Zimmer mit Poolzugang zu buchen.
Ich war für 2 Nächte im The Haven und hatte die einfachste Zimmer-Kategorie mit Frühstück gebucht. Das Zimmer war sehr groß, hatte allerdings wenig asiatischen Flair. Wenn man zu zweit kommt findet man leider gar keinen Platz, um seinen Koffer auszupacken. Auch ich habe es für 2 Tage nicht gemacht, da im Schrank eigentlich kein Platz war. Es gibt einen sehr kleinen Balkon, der nur ein wenig überdacht ist. Ich hatte einen Regentag, an dem man somit auch nicht draußen auf dem Balkon sitzen konnte. Sehr angenehm war jedoch das große Bett mit einer sehr guten Matratze, worauf man sehr gut schlafen konnte. Das Frühstück war sehr überschaubar, aber was es gab war ganz gut. Ebenso die Cocktails an der Poolbar. Der Check-In war sehr professionell. Ebenso war der Service beim Frühstück und an der Poolbar sehr gut. Das Hotel liegt ein wenig im Nirgendwo, aber man kann in gut 10 Minuten 2 Restaurants erreichen. Vom Hotel aus überquert man eine Sandpiste und befindet sich am unberührten Strand. Es gibt eine riesige und wohl einzigartige Poolanlage in Khao Lak. Allerdings ist der Bereich der Liegen sehr überschaubar und sehr gedrängt. Für einen längeren Zeitraum wäre es mir wirklich zu eng gewesen. Das Preis-Leistungsverhältnis für das gebuchte Zimmer war unschlagbar. Es empfiehlt sich jedoch unbedingt, ein Zimmer mit Poolzugang zu buchen.
8
Soraya
5 Jun 2023
·
Stayed 3 nights
We had 2 deluxe rooms pool access. The pool access is great and is done at different levels so allows only 5 or so rooms can use that part of the pool. Some had only 2 rooms but a smaller area of the pool but still decent. The food was very nice and very affordable. Service was very good except for breakfast. The breakfast area is small for the size of the hotel. And we went in low season. We had to split up for one of the breakfast which was not great. Choice was good. In the area- about 10 minutes walk you have a small supermarket, a couple of massage places and a couple of restaurant. The massages came in handy as we had rain on the 2 days we were there. We tried the restaurant next door and it was good too. Cheaper than the hotel but the hotel is a bit more and very good quality. So either option is fine. They also have happy hour in the bar from 9pm for an hour. They provide a shuttle every day to go to Khao Lak centre and market at 4.15pm for 2 hours. On some days they have 2 shuttles with another at 2.15pm.
We had 2 deluxe rooms pool access. The pool access is great and is done at different levels so allows only 5 or so rooms can use that part of the pool. Some had only 2 rooms but a smaller area of the pool but still decent. The food was very nice and very affordable. Service was very good except for breakfast. The breakfast area is small for the size of the hotel. And we went in low season. We had to split up for one of the breakfast which was not great. Choice was good. In the area- about 10 minutes walk you have a small supermarket, a couple of massage places and a couple of restaurant. The massages came in handy as we had rain on the 2 days we were there. We tried the restaurant next door and it was good too. Cheaper than the hotel but the hotel is a bit more and very good quality. So either option is fine. They also have happy hour in the bar from 9pm for an hour. They provide a shuttle every day to go to Khao Lak centre and market at 4.15pm for 2 hours. On some days they have 2 shuttles with another at 2.15pm.
10
Malwina
15 Apr 2024
·
Stayed 5 nights
Schöne riesige Poollandschaft. Zimmer mit direkten Poolzugang definitiv empfehlenswert. Sehr freundliches Personal. Sehr gutes Frühstück mit großer Auswahl. Schön wäre eine Padkaffeemaschine auf dem Zimmer gewesen und wenn der kostenlose Shuttlebus vom Hotel in die Stadt öfters fahren würde.
Schöne riesige Poollandschaft. Zimmer mit direkten Poolzugang definitiv empfehlenswert. Sehr freundliches Personal. Sehr gutes Frühstück mit großer Auswahl. Schön wäre eine Padkaffeemaschine auf dem Zimmer gewesen und wenn der kostenlose Shuttlebus vom Hotel in die Stadt öfters fahren würde.
4
Michael
6 Nov 2023
·
Stayed 2 nights
Property has spectacular pool. During stay unswimmable. Pool filter in disrepair. Causing water to become dirty with algae growing on pool. Property should have informed customers prior to arrival.
Property has spectacular pool. During stay unswimmable. Pool filter in disrepair. Causing water to become dirty with algae growing on pool. Property should have informed customers prior to arrival.
8
Sean Aaron
7 May 2023
·
Stayed 10 nights
Property is tired and needs attention with maintenance Also very annoying when they scrub the algae of the pools during the day when busy with swimmers having to wade through floating algae this should be cleaned at night
Property is tired and needs attention with maintenance Also very annoying when they scrub the algae of the pools during the day when busy with swimmers having to wade through floating algae this should be cleaned at night
10
Richard
26 Mar 2023
·
Stayed 5 nights
The hotel is situated about a 7 minute taxi from the centre of Town (TB 300). Very quiet secluded area, but with 2 local bars/ restaurants within 500 meters. The hotel is fabulous with the biggest pool in Thailand! Nice bars and restaurant. This is a ‘no kids’ resort. Very pleasant experience.
The hotel is situated about a 7 minute taxi from the centre of Town (TB 300). Very quiet secluded area, but with 2 local bars/ restaurants within 500 meters. The hotel is fabulous with the biggest pool in Thailand! Nice bars and restaurant. This is a ‘no kids’ resort. Very pleasant experience.
8
Janice
18 Nov 2025
·
Stayed 10 nights
Amazing pools, location and friendly staff.
Amazing pools, location and friendly staff.
10
Hannah
13 Apr 2024
·
Stayed 3 nights
The whole hotel is modern and very clean. The pools and plants make the complex look inviting and natural. You can walk everywhere quickly, the rooms are cozy and the beds are very comfortable. The view from the restaurant across the main pool to the sea was fantastic, especially at sunset! If you cross the main pool over a bridge, you are directly on a beautiful fine sandy beach. You have absolute peace and quiet there, there is a swing and a hammock. The food in the restaurant was delicious and the staff were always very friendly and courteous! Jeff in particular took great care of us every evening and we always felt welcome. We would book again at any time :-)
The whole hotel is modern and very clean. The pools and plants make the complex look inviting and natural. You can walk everywhere quickly, the rooms are cozy and the beds are very comfortable. The view from the restaurant across the main pool to the sea was fantastic, especially at sunset! If you cross the main pool over a bridge, you are directly on a beautiful fine sandy beach. You have absolute peace and quiet there, there is a swing and a hammock. The food in the restaurant was delicious and the staff were always very friendly and courteous! Jeff in particular took great care of us every evening and we always felt welcome. We would book again at any time :-)
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Many guests commend excellent housekeeping and overall tidiness. Others report wear and hygiene problems in some rooms—including humidity, mold, or pests—and pool cleanliness issues appear in several reviews.
Related guest reviews
4
Michael
8 Nov 2023
·
Stayed 1 night
Stayed at Haven many times. Unfortunately this will be the last. The spectacular main pool was unswimmable. Dirty cloudy water, sides of pool covered with algae. Maintenance of pool was being conducted during swimming hours with guest in it, not before like most hotels. Algae coming off the side walls in huge clouds by cleaning crews with guests in water. The room had no hot water for two days. Aircon smelled very musty. Lights burnt out in room. The manager was sympathetic and allowed us access to private pool that was clean. But in my opinion, not worth a return visit
Stayed at Haven many times. Unfortunately this will be the last. The spectacular main pool was unswimmable. Dirty cloudy water, sides of pool covered with algae. Maintenance of pool was being conducted during swimming hours with guest in it, not before like most hotels. Algae coming off the side walls in huge clouds by cleaning crews with guests in water. The room had no hot water for two days. Aircon smelled very musty. Lights burnt out in room. The manager was sympathetic and allowed us access to private pool that was clean. But in my opinion, not worth a return visit
10
Thomas
13 Feb 2026
·
Stayed 7 nights
Rent o snyggt, trevlig peronsl
Rent o snyggt, trevlig peronsl
2
Bradley
16 Aug 2025
·
Stayed 5 nights
The property is very old in the middle of no where the food was terrible. We had cockroaches in our room the bed was
The property is very old in the middle of no where the food was terrible. We had cockroaches in our room the bed was
8
Gaindawatee
30 Oct 2024
·
Stayed 8 nights
The staff were courteous, approachable and welcoming. They promptly attended to one's needs. The property was well-kept and clean. The food was always tops, including the breakfast buffet which was quite varied. All in all a wonderful and enjoyable stay!
The staff were courteous, approachable and welcoming. They promptly attended to one's needs. The property was well-kept and clean. The food was always tops, including the breakfast buffet which was quite varied. All in all a wonderful and enjoyable stay!
8
Robert
12 Jan 2026
·
Stayed 10 nights
Beach: Absolutely stunning and not even close to crowded Wi-Fi: Somewhat unstable and not reliable enough for video calls. Housekeeping: Excellent. Our cleaning maid, May, did a wonderful job and kept the room in perfect condition throughout our stay. Air conditioning: Worked very well. Note that removing the key card from its holder shuts off all electricity, including the air conditioning. Breakfast Breakfast was the main disappointment. While it is clear that effort is being made, the overall experience does not meet expectations for a five-star hotel. The setup looks right, but execution falls short. For comparison, we stayed at JW Marriott last year, which had a similar layout but delivered a significantly better breakfast experience. Specific feedback and suggestions Fruit selection: Limited variation. Mango was missing entirely, and pineapple and dragon fruit were only available on a few mornings. Noodle soup station: Visually appealing but poor in execution. •First attempt: noodles were undercooked. •Second attempt: chicken meatballs contained a lot of gristle and sinew, making them unpleasant to eat. •The broth flavor was also not to our liking. •Juice: In a country rich in fresh fruit, serving juice from concentrate is disappointing and feels below five-star standard. Overall, a pleasant stay with excellent housekeeping and good room comfort, but the breakfast experience needs a clear upgrade to match the hotel’s five-star positioning.
Beach: Absolutely stunning and not even close to crowded Wi-Fi: Somewhat unstable and not reliable enough for video calls. Housekeeping: Excellent. Our cleaning maid, May, did a wonderful job and kept the room in perfect condition throughout our stay. Air conditioning: Worked very well. Note that removing the key card from its holder shuts off all electricity, including the air conditioning. Breakfast Breakfast was the main disappointment. While it is clear that effort is being made, the overall experience does not meet expectations for a five-star hotel. The setup looks right, but execution falls short. For comparison, we stayed at JW Marriott last year, which had a similar layout but delivered a significantly better breakfast experience. Specific feedback and suggestions Fruit selection: Limited variation. Mango was missing entirely, and pineapple and dragon fruit were only available on a few mornings. Noodle soup station: Visually appealing but poor in execution. •First attempt: noodles were undercooked. •Second attempt: chicken meatballs contained a lot of gristle and sinew, making them unpleasant to eat. •The broth flavor was also not to our liking. •Juice: In a country rich in fresh fruit, serving juice from concentrate is disappointing and feels below five-star standard. Overall, a pleasant stay with excellent housekeeping and good room comfort, but the breakfast experience needs a clear upgrade to match the hotel’s five-star positioning.
6
fabrice
3 Sept 2025
·
Stayed 1 night
Après un très bon sejour en septembre 2022 , j'ai décidé de revenir au Haven en 2025 ....quelle déception !!!! Les chambres sont au bout de leur vie, vraiment à rafraîchir car indigne d'un 5 étoiles..... humidité, moisissures, vitres sales y compris dans la douche, cafards que j'ai tué avec ce que j'avais sous la main ( déo) ...... Le personnel du restaurant pas à la hauteur, notamment une personne qui c'est arrêté de s'occuper de nous , car je ne connaissais pas par cœur mon numéro de chambre, qui a manifesté son mécontentement ( c'est rare en Thaïlande 🙏 , je vis à BKK depuis 4 ans ).... elle se reconnaîtra Je tiens à féliciter la personne de la conciergerie qui a été parfaite, elle se reconnaîtra également.... Vraiment déçu
Après un très bon sejour en septembre 2022 , j'ai décidé de revenir au Haven en 2025 ....quelle déception !!!! Les chambres sont au bout de leur vie, vraiment à rafraîchir car indigne d'un 5 étoiles..... humidité, moisissures, vitres sales y compris dans la douche, cafards que j'ai tué avec ce que j'avais sous la main ( déo) ...... Le personnel du restaurant pas à la hauteur, notamment une personne qui c'est arrêté de s'occuper de nous , car je ne connaissais pas par cœur mon numéro de chambre, qui a manifesté son mécontentement ( c'est rare en Thaïlande 🙏 , je vis à BKK depuis 4 ans ).... elle se reconnaîtra Je tiens à féliciter la personne de la conciergerie qui a été parfaite, elle se reconnaîtra également.... Vraiment déçu
10
Thomas
5 Jan 2026
·
Stayed 5 nights
Lovely hotel in beautiful surroundings. Very nice room. Fantastic cleaning. Lovely breakfast, with a very wide selection. Fantastic staff, helpful, nice and always smiling.
Lovely hotel in beautiful surroundings. Very nice room. Fantastic cleaning. Lovely breakfast, with a very wide selection. Fantastic staff, helpful, nice and always smiling.
10
Rowiyah
24 Apr 2023
·
Stayed 7 nights
My daughter and I had a wonderful stay. Staff are amazing. Super kind and eager to please.The resort is well kept and very clean.
My daughter and I had a wonderful stay. Staff are amazing. Super kind and eager to please.The resort is well kept and very clean.
10
Hannah
13 Apr 2024
·
Stayed 3 nights
The whole hotel is modern and very clean. The pools and plants make the complex look inviting and natural. You can walk everywhere quickly, the rooms are cozy and the beds are very comfortable. The view from the restaurant across the main pool to the sea was fantastic, especially at sunset! If you cross the main pool over a bridge, you are directly on a beautiful fine sandy beach. You have absolute peace and quiet there, there is a swing and a hammock. The food in the restaurant was delicious and the staff were always very friendly and courteous! Jeff in particular took great care of us every evening and we always felt welcome. We would book again at any time :-)
The whole hotel is modern and very clean. The pools and plants make the complex look inviting and natural. You can walk everywhere quickly, the rooms are cozy and the beds are very comfortable. The view from the restaurant across the main pool to the sea was fantastic, especially at sunset! If you cross the main pool over a bridge, you are directly on a beautiful fine sandy beach. You have absolute peace and quiet there, there is a swing and a hammock. The food in the restaurant was delicious and the staff were always very friendly and courteous! Jeff in particular took great care of us every evening and we always felt welcome. We would book again at any time :-)
8
François
17 Aug 2023
·
Stayed 16 nights
Nous avons passé un très bon séjour de 2 semaines, le service très bien, le petit dejeuner tres complet et variés. Seul le nettoyage de la chambre laisse a désirer notamment la salle de bain. Et l'hotel est eloigné du centre de khao lak, un taxi est nécessaire car peu de navettes de l'hôtel pour s'y rendre (1 seule ou 2 par jour en cette saison). Je recommande cet hotel
Nous avons passé un très bon séjour de 2 semaines, le service très bien, le petit dejeuner tres complet et variés. Seul le nettoyage de la chambre laisse a désirer notamment la salle de bain. Et l'hotel est eloigné du centre de khao lak, un taxi est nécessaire car peu de navettes de l'hôtel pour s'y rendre (1 seule ou 2 par jour en cette saison). Je recommande cet hotel
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are generally large and comfortable, with restful beds, pool-access options, and appealing views. Decor can feel dated and storage or balcony space is limited in some rooms.
Related guest reviews
8
M
7 Jun 2025
·
Stayed 11 nights
Only 5 minutes to Khao lak town, the resort is becoming a little bit dated, not very user friendly to elderly people as a lot of the stairs are unsafe thin and uneven especially on the bridges going over the pools. The onsite restaurant menu is average and the food similar most nights the restaurant was very quiet as people ate out elsewhere. We had a pool access room which was nice. Overall would we stay there again 50/50 on that.
Only 5 minutes to Khao lak town, the resort is becoming a little bit dated, not very user friendly to elderly people as a lot of the stairs are unsafe thin and uneven especially on the bridges going over the pools. The onsite restaurant menu is average and the food similar most nights the restaurant was very quiet as people ate out elsewhere. We had a pool access room which was nice. Overall would we stay there again 50/50 on that.
8
Robert
12 Jan 2026
·
Stayed 10 nights
Beach: Absolutely stunning and not even close to crowded Wi-Fi: Somewhat unstable and not reliable enough for video calls. Housekeeping: Excellent. Our cleaning maid, May, did a wonderful job and kept the room in perfect condition throughout our stay. Air conditioning: Worked very well. Note that removing the key card from its holder shuts off all electricity, including the air conditioning. Breakfast Breakfast was the main disappointment. While it is clear that effort is being made, the overall experience does not meet expectations for a five-star hotel. The setup looks right, but execution falls short. For comparison, we stayed at JW Marriott last year, which had a similar layout but delivered a significantly better breakfast experience. Specific feedback and suggestions Fruit selection: Limited variation. Mango was missing entirely, and pineapple and dragon fruit were only available on a few mornings. Noodle soup station: Visually appealing but poor in execution. •First attempt: noodles were undercooked. •Second attempt: chicken meatballs contained a lot of gristle and sinew, making them unpleasant to eat. •The broth flavor was also not to our liking. •Juice: In a country rich in fresh fruit, serving juice from concentrate is disappointing and feels below five-star standard. Overall, a pleasant stay with excellent housekeeping and good room comfort, but the breakfast experience needs a clear upgrade to match the hotel’s five-star positioning.
Beach: Absolutely stunning and not even close to crowded Wi-Fi: Somewhat unstable and not reliable enough for video calls. Housekeeping: Excellent. Our cleaning maid, May, did a wonderful job and kept the room in perfect condition throughout our stay. Air conditioning: Worked very well. Note that removing the key card from its holder shuts off all electricity, including the air conditioning. Breakfast Breakfast was the main disappointment. While it is clear that effort is being made, the overall experience does not meet expectations for a five-star hotel. The setup looks right, but execution falls short. For comparison, we stayed at JW Marriott last year, which had a similar layout but delivered a significantly better breakfast experience. Specific feedback and suggestions Fruit selection: Limited variation. Mango was missing entirely, and pineapple and dragon fruit were only available on a few mornings. Noodle soup station: Visually appealing but poor in execution. •First attempt: noodles were undercooked. •Second attempt: chicken meatballs contained a lot of gristle and sinew, making them unpleasant to eat. •The broth flavor was also not to our liking. •Juice: In a country rich in fresh fruit, serving juice from concentrate is disappointing and feels below five-star standard. Overall, a pleasant stay with excellent housekeeping and good room comfort, but the breakfast experience needs a clear upgrade to match the hotel’s five-star positioning.
8
Helmut
22 Jun 2024
·
Stayed 2 nights
Ich war für 2 Nächte im The Haven und hatte die einfachste Zimmer-Kategorie mit Frühstück gebucht. Das Zimmer war sehr groß, hatte allerdings wenig asiatischen Flair. Wenn man zu zweit kommt findet man leider gar keinen Platz, um seinen Koffer auszupacken. Auch ich habe es für 2 Tage nicht gemacht, da im Schrank eigentlich kein Platz war. Es gibt einen sehr kleinen Balkon, der nur ein wenig überdacht ist. Ich hatte einen Regentag, an dem man somit auch nicht draußen auf dem Balkon sitzen konnte. Sehr angenehm war jedoch das große Bett mit einer sehr guten Matratze, worauf man sehr gut schlafen konnte. Das Frühstück war sehr überschaubar, aber was es gab war ganz gut. Ebenso die Cocktails an der Poolbar. Der Check-In war sehr professionell. Ebenso war der Service beim Frühstück und an der Poolbar sehr gut. Das Hotel liegt ein wenig im Nirgendwo, aber man kann in gut 10 Minuten 2 Restaurants erreichen. Vom Hotel aus überquert man eine Sandpiste und befindet sich am unberührten Strand. Es gibt eine riesige und wohl einzigartige Poolanlage in Khao Lak. Allerdings ist der Bereich der Liegen sehr überschaubar und sehr gedrängt. Für einen längeren Zeitraum wäre es mir wirklich zu eng gewesen. Das Preis-Leistungsverhältnis für das gebuchte Zimmer war unschlagbar. Es empfiehlt sich jedoch unbedingt, ein Zimmer mit Poolzugang zu buchen.
Ich war für 2 Nächte im The Haven und hatte die einfachste Zimmer-Kategorie mit Frühstück gebucht. Das Zimmer war sehr groß, hatte allerdings wenig asiatischen Flair. Wenn man zu zweit kommt findet man leider gar keinen Platz, um seinen Koffer auszupacken. Auch ich habe es für 2 Tage nicht gemacht, da im Schrank eigentlich kein Platz war. Es gibt einen sehr kleinen Balkon, der nur ein wenig überdacht ist. Ich hatte einen Regentag, an dem man somit auch nicht draußen auf dem Balkon sitzen konnte. Sehr angenehm war jedoch das große Bett mit einer sehr guten Matratze, worauf man sehr gut schlafen konnte. Das Frühstück war sehr überschaubar, aber was es gab war ganz gut. Ebenso die Cocktails an der Poolbar. Der Check-In war sehr professionell. Ebenso war der Service beim Frühstück und an der Poolbar sehr gut. Das Hotel liegt ein wenig im Nirgendwo, aber man kann in gut 10 Minuten 2 Restaurants erreichen. Vom Hotel aus überquert man eine Sandpiste und befindet sich am unberührten Strand. Es gibt eine riesige und wohl einzigartige Poolanlage in Khao Lak. Allerdings ist der Bereich der Liegen sehr überschaubar und sehr gedrängt. Für einen längeren Zeitraum wäre es mir wirklich zu eng gewesen. Das Preis-Leistungsverhältnis für das gebuchte Zimmer war unschlagbar. Es empfiehlt sich jedoch unbedingt, ein Zimmer mit Poolzugang zu buchen.
10
david
10 Oct 2025
·
Stayed 3 nights
views from just about anywhere, no matter where you were there was a stunning view.
views from just about anywhere, no matter where you were there was a stunning view.
10
Markus
31 Jul 2023
·
Stayed 1 night
Nice pool, large room.
Nice pool, large room.
10
Thomas
5 Jan 2026
·
Stayed 5 nights
Lovely hotel in beautiful surroundings. Very nice room. Fantastic cleaning. Lovely breakfast, with a very wide selection. Fantastic staff, helpful, nice and always smiling.
Lovely hotel in beautiful surroundings. Very nice room. Fantastic cleaning. Lovely breakfast, with a very wide selection. Fantastic staff, helpful, nice and always smiling.
8
Sophie
9 Jan 2023
·
Stayed 19,365 nights
The Haven is situated 5-10 mins from the main areas of Khao lak by taxi, and fronts a gorgeous stretch of quiet beach. The network of pools that runs through the property is extraordinarily beautiful, get a pool entry room if you can add you swim straight in from your room. Our room was large and well appointed, clean and comfortable. Although the staff are friendly, they are not trained to the level of a good resort. The buildings are well designed and pleasing. The only problem we had was with the food in the resort. Breakfasts were fine, but all meals were had at the Vongole restaurant and room service were truly awful. 2 minutes walk up the beach road leads to some shops, restaurants and amenities that are superior and far more reasonably priced than the hotel. Trip highlights were the pool and beach at the resort - best in area - and sunset drinks at La Flora in Bang Niang and the Golden Elephant restaurant on the strip in Khao lak central. Recommend the area and resort for a relaxing holiday, though there are some low key adventure day trips.
The Haven is situated 5-10 mins from the main areas of Khao lak by taxi, and fronts a gorgeous stretch of quiet beach. The network of pools that runs through the property is extraordinarily beautiful, get a pool entry room if you can add you swim straight in from your room. Our room was large and well appointed, clean and comfortable. Although the staff are friendly, they are not trained to the level of a good resort. The buildings are well designed and pleasing. The only problem we had was with the food in the resort. Breakfasts were fine, but all meals were had at the Vongole restaurant and room service were truly awful. 2 minutes walk up the beach road leads to some shops, restaurants and amenities that are superior and far more reasonably priced than the hotel. Trip highlights were the pool and beach at the resort - best in area - and sunset drinks at La Flora in Bang Niang and the Golden Elephant restaurant on the strip in Khao lak central. Recommend the area and resort for a relaxing holiday, though there are some low key adventure day trips.
10
Hannah
13 Apr 2024
·
Stayed 3 nights
The whole hotel is modern and very clean. The pools and plants make the complex look inviting and natural. You can walk everywhere quickly, the rooms are cozy and the beds are very comfortable. The view from the restaurant across the main pool to the sea was fantastic, especially at sunset! If you cross the main pool over a bridge, you are directly on a beautiful fine sandy beach. You have absolute peace and quiet there, there is a swing and a hammock. The food in the restaurant was delicious and the staff were always very friendly and courteous! Jeff in particular took great care of us every evening and we always felt welcome. We would book again at any time :-)
The whole hotel is modern and very clean. The pools and plants make the complex look inviting and natural. You can walk everywhere quickly, the rooms are cozy and the beds are very comfortable. The view from the restaurant across the main pool to the sea was fantastic, especially at sunset! If you cross the main pool over a bridge, you are directly on a beautiful fine sandy beach. You have absolute peace and quiet there, there is a swing and a hammock. The food in the restaurant was delicious and the staff were always very friendly and courteous! Jeff in particular took great care of us every evening and we always felt welcome. We would book again at any time :-)
10
Eric
17 Oct 2023
·
Stayed 4 nights
We enjoyed our stay here, the pool room was perfect!
We enjoyed our stay here, the pool room was perfect!
8
Leonie Vivian
3 Aug 2023
·
Stayed 18 nights
Das Hotel ist etwas abseits gelegen und präsentiert sich an ruhiger, guter Strandlage. Der Markt in Bang Niang ist mit Taxi oder Roller in 10min erreichbar. Die Zimmer sind zweckmäßig eingerichtet und entsprechen einem guten Mittelklasshotel, aber keinem 5-Sterne-Standart. Sehr schön präsentiert sich die weitläufige Poolanlage, welche sehr gut gepflegt wird. Frühstücksbuffet ist in Ordnung, aber nicht herausragend.
Das Hotel ist etwas abseits gelegen und präsentiert sich an ruhiger, guter Strandlage. Der Markt in Bang Niang ist mit Taxi oder Roller in 10min erreichbar. Die Zimmer sind zweckmäßig eingerichtet und entsprechen einem guten Mittelklasshotel, aber keinem 5-Sterne-Standart. Sehr schön präsentiert sich die weitläufige Poolanlage, welche sehr gut gepflegt wird. Frühstücksbuffet ist in Ordnung, aber nicht herausragend.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly and accommodating. However, several reviews mention slow or uneven service and lapses in training, particularly at breakfast or bars.
Related guest reviews
10
Paul
3 Aug 2024
·
Stayed 4 nights
Amazing hotel, amazing location and amazing staff. The breakfast was hot and varied every day and the staff could not do enough to make the stay relaxing and stress free. Definitely recommend and will be back for sure
Amazing hotel, amazing location and amazing staff. The breakfast was hot and varied every day and the staff could not do enough to make the stay relaxing and stress free. Definitely recommend and will be back for sure
8
Gaindawatee
30 Oct 2024
·
Stayed 8 nights
The staff were courteous, approachable and welcoming. They promptly attended to one's needs. The property was well-kept and clean. The food was always tops, including the breakfast buffet which was quite varied. All in all a wonderful and enjoyable stay!
The staff were courteous, approachable and welcoming. They promptly attended to one's needs. The property was well-kept and clean. The food was always tops, including the breakfast buffet which was quite varied. All in all a wonderful and enjoyable stay!
6
fabrice
3 Sept 2025
·
Stayed 1 night
Après un très bon sejour en septembre 2022 , j'ai décidé de revenir au Haven en 2025 ....quelle déception !!!! Les chambres sont au bout de leur vie, vraiment à rafraîchir car indigne d'un 5 étoiles..... humidité, moisissures, vitres sales y compris dans la douche, cafards que j'ai tué avec ce que j'avais sous la main ( déo) ...... Le personnel du restaurant pas à la hauteur, notamment une personne qui c'est arrêté de s'occuper de nous , car je ne connaissais pas par cœur mon numéro de chambre, qui a manifesté son mécontentement ( c'est rare en Thaïlande 🙏 , je vis à BKK depuis 4 ans ).... elle se reconnaîtra Je tiens à féliciter la personne de la conciergerie qui a été parfaite, elle se reconnaîtra également.... Vraiment déçu
Après un très bon sejour en septembre 2022 , j'ai décidé de revenir au Haven en 2025 ....quelle déception !!!! Les chambres sont au bout de leur vie, vraiment à rafraîchir car indigne d'un 5 étoiles..... humidité, moisissures, vitres sales y compris dans la douche, cafards que j'ai tué avec ce que j'avais sous la main ( déo) ...... Le personnel du restaurant pas à la hauteur, notamment une personne qui c'est arrêté de s'occuper de nous , car je ne connaissais pas par cœur mon numéro de chambre, qui a manifesté son mécontentement ( c'est rare en Thaïlande 🙏 , je vis à BKK depuis 4 ans ).... elle se reconnaîtra Je tiens à féliciter la personne de la conciergerie qui a été parfaite, elle se reconnaîtra également.... Vraiment déçu
8
wonju
29 Apr 2024
·
Stayed 3 nights
로비와 조식당에 에어컨이 없어 체크인부터 정말 더웠어요 호텔 직원들은 작은 서비스에도 팁을 달라고 요구하고 체크인 객실위치 알려준 직원도 팁을 요구하더군요 막상 안내해야할 보증금 부분은 설명하지도 않아서 풀 사이드 바에서 음료 결제하는데 보증금 시스템을 나중에서야 알고 호텔 내에서 간단한 식음료 결제하는데 불편함이 있었습니다 객실 정비를 오후 너무 늦은 시간에 해줘서 수건좀 갈아달라고 두번 전화하는 과정에서 전화받는 직원이랑 싸웠네요ㅋ 해외여행중 호텔 직원과 영어로 싸운건 또 처음이네요 태도가 정말 무례했습니다 호텔 내 다른 스탭들도 모두 불친절하고 일도 엉망으로 하던데 기대가 컷던 탓인지 자꾸 실망하는 바람에 기분 상하지 않으려고 노력하며 지내야했어요 객실 상태는 전반적으로 넓고 쾌적합니다 테라스도 있어 빨래 널어놓을 수 있었고 무엇보다 수영장이 어른전용이라 아주 깊었습니다 까치발 들고도 목까지 잠겨서 수영할 맛이 나더라구요 호텔 수영장이 정말 근사하고 길이도 길고 해수욕장 바다를 바라보는 뷰여서 휴양지 다운 시간 보냈습니다 직원들만 잘 피해다니면 호텔 자체는 좋아요 근데 두번은 안갈것 같아요 근처 비슷한 수준의 다른 호텔도 많으니까요
로비와 조식당에 에어컨이 없어 체크인부터 정말 더웠어요 호텔 직원들은 작은 서비스에도 팁을 달라고 요구하고 체크인 객실위치 알려준 직원도 팁을 요구하더군요 막상 안내해야할 보증금 부분은 설명하지도 않아서 풀 사이드 바에서 음료 결제하는데 보증금 시스템을 나중에서야 알고 호텔 내에서 간단한 식음료 결제하는데 불편함이 있었습니다 객실 정비를 오후 너무 늦은 시간에 해줘서 수건좀 갈아달라고 두번 전화하는 과정에서 전화받는 직원이랑 싸웠네요ㅋ 해외여행중 호텔 직원과 영어로 싸운건 또 처음이네요 태도가 정말 무례했습니다 호텔 내 다른 스탭들도 모두 불친절하고 일도 엉망으로 하던데 기대가 컷던 탓인지 자꾸 실망하는 바람에 기분 상하지 않으려고 노력하며 지내야했어요 객실 상태는 전반적으로 넓고 쾌적합니다 테라스도 있어 빨래 널어놓을 수 있었고 무엇보다 수영장이 어른전용이라 아주 깊었습니다 까치발 들고도 목까지 잠겨서 수영할 맛이 나더라구요 호텔 수영장이 정말 근사하고 길이도 길고 해수욕장 바다를 바라보는 뷰여서 휴양지 다운 시간 보냈습니다 직원들만 잘 피해다니면 호텔 자체는 좋아요 근데 두번은 안갈것 같아요 근처 비슷한 수준의 다른 호텔도 많으니까요
10
Thomas
5 Jan 2026
·
Stayed 5 nights
Lovely hotel in beautiful surroundings. Very nice room. Fantastic cleaning. Lovely breakfast, with a very wide selection. Fantastic staff, helpful, nice and always smiling.
Lovely hotel in beautiful surroundings. Very nice room. Fantastic cleaning. Lovely breakfast, with a very wide selection. Fantastic staff, helpful, nice and always smiling.
8
Sophie
9 Jan 2023
·
Stayed 19,365 nights
The Haven is situated 5-10 mins from the main areas of Khao lak by taxi, and fronts a gorgeous stretch of quiet beach. The network of pools that runs through the property is extraordinarily beautiful, get a pool entry room if you can add you swim straight in from your room. Our room was large and well appointed, clean and comfortable. Although the staff are friendly, they are not trained to the level of a good resort. The buildings are well designed and pleasing. The only problem we had was with the food in the resort. Breakfasts were fine, but all meals were had at the Vongole restaurant and room service were truly awful. 2 minutes walk up the beach road leads to some shops, restaurants and amenities that are superior and far more reasonably priced than the hotel. Trip highlights were the pool and beach at the resort - best in area - and sunset drinks at La Flora in Bang Niang and the Golden Elephant restaurant on the strip in Khao lak central. Recommend the area and resort for a relaxing holiday, though there are some low key adventure day trips.
The Haven is situated 5-10 mins from the main areas of Khao lak by taxi, and fronts a gorgeous stretch of quiet beach. The network of pools that runs through the property is extraordinarily beautiful, get a pool entry room if you can add you swim straight in from your room. Our room was large and well appointed, clean and comfortable. Although the staff are friendly, they are not trained to the level of a good resort. The buildings are well designed and pleasing. The only problem we had was with the food in the resort. Breakfasts were fine, but all meals were had at the Vongole restaurant and room service were truly awful. 2 minutes walk up the beach road leads to some shops, restaurants and amenities that are superior and far more reasonably priced than the hotel. Trip highlights were the pool and beach at the resort - best in area - and sunset drinks at La Flora in Bang Niang and the Golden Elephant restaurant on the strip in Khao lak central. Recommend the area and resort for a relaxing holiday, though there are some low key adventure day trips.
10
Rowiyah
24 Apr 2023
·
Stayed 7 nights
My daughter and I had a wonderful stay. Staff are amazing. Super kind and eager to please.The resort is well kept and very clean.
My daughter and I had a wonderful stay. Staff are amazing. Super kind and eager to please.The resort is well kept and very clean.
8
Janice
18 Nov 2025
·
Stayed 10 nights
Amazing pools, location and friendly staff.
Amazing pools, location and friendly staff.
10
Hannah
13 Apr 2024
·
Stayed 3 nights
The whole hotel is modern and very clean. The pools and plants make the complex look inviting and natural. You can walk everywhere quickly, the rooms are cozy and the beds are very comfortable. The view from the restaurant across the main pool to the sea was fantastic, especially at sunset! If you cross the main pool over a bridge, you are directly on a beautiful fine sandy beach. You have absolute peace and quiet there, there is a swing and a hammock. The food in the restaurant was delicious and the staff were always very friendly and courteous! Jeff in particular took great care of us every evening and we always felt welcome. We would book again at any time :-)
The whole hotel is modern and very clean. The pools and plants make the complex look inviting and natural. You can walk everywhere quickly, the rooms are cozy and the beds are very comfortable. The view from the restaurant across the main pool to the sea was fantastic, especially at sunset! If you cross the main pool over a bridge, you are directly on a beautiful fine sandy beach. You have absolute peace and quiet there, there is a swing and a hammock. The food in the restaurant was delicious and the staff were always very friendly and courteous! Jeff in particular took great care of us every evening and we always felt welcome. We would book again at any time :-)
10
Bethany
31 Oct 2022
·
Stayed 2 nights
We had an amazing time at The Haven. They have everything available that you might need, and are very eco-aware (using glass water bottles rather than plastic, etc). Rooms are amazing and super comfortable, and the pools are amazing as well!!! Only con: service can be a little slow. We tried to order drinks at the swim up bar, but after 20+ minutes of sitting there unable to get an order in we left. You need a taxi or motorbike to get into town, so the area was nice and quiet.
We had an amazing time at The Haven. They have everything available that you might need, and are very eco-aware (using glass water bottles rather than plastic, etc). Rooms are amazing and super comfortable, and the pools are amazing as well!!! Only con: service can be a little slow. We tried to order drinks at the swim up bar, but after 20+ minutes of sitting there unable to get an order in we left. You need a taxi or motorbike to get into town, so the area was nice and quiet.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Quiet, beachfront setting a short taxi or shuttle ride from Khao Lak’s main areas; some restaurants and shops are within a brief walk. Many appreciate the seclusion, while others find it too remote.
Related guest reviews
10
George
18 Feb 2025
·
Stayed 4 nights
The property is in a superb location on a deserted beach, sunsets are stunning and the saltwater pool is very impressive. Great breakfast with a great egg station and good array of options. Swim up bar and snack bar with a nice restaurant for the evening. Also good fitness room and a wonderful Spa, would recommend the couples massage experience.
The property is in a superb location on a deserted beach, sunsets are stunning and the saltwater pool is very impressive. Great breakfast with a great egg station and good array of options. Swim up bar and snack bar with a nice restaurant for the evening. Also good fitness room and a wonderful Spa, would recommend the couples massage experience.
8
M
7 Jun 2025
·
Stayed 11 nights
Only 5 minutes to Khao lak town, the resort is becoming a little bit dated, not very user friendly to elderly people as a lot of the stairs are unsafe thin and uneven especially on the bridges going over the pools. The onsite restaurant menu is average and the food similar most nights the restaurant was very quiet as people ate out elsewhere. We had a pool access room which was nice. Overall would we stay there again 50/50 on that.
Only 5 minutes to Khao lak town, the resort is becoming a little bit dated, not very user friendly to elderly people as a lot of the stairs are unsafe thin and uneven especially on the bridges going over the pools. The onsite restaurant menu is average and the food similar most nights the restaurant was very quiet as people ate out elsewhere. We had a pool access room which was nice. Overall would we stay there again 50/50 on that.
8
Helmut
22 Jun 2024
·
Stayed 2 nights
Ich war für 2 Nächte im The Haven und hatte die einfachste Zimmer-Kategorie mit Frühstück gebucht. Das Zimmer war sehr groß, hatte allerdings wenig asiatischen Flair. Wenn man zu zweit kommt findet man leider gar keinen Platz, um seinen Koffer auszupacken. Auch ich habe es für 2 Tage nicht gemacht, da im Schrank eigentlich kein Platz war. Es gibt einen sehr kleinen Balkon, der nur ein wenig überdacht ist. Ich hatte einen Regentag, an dem man somit auch nicht draußen auf dem Balkon sitzen konnte. Sehr angenehm war jedoch das große Bett mit einer sehr guten Matratze, worauf man sehr gut schlafen konnte. Das Frühstück war sehr überschaubar, aber was es gab war ganz gut. Ebenso die Cocktails an der Poolbar. Der Check-In war sehr professionell. Ebenso war der Service beim Frühstück und an der Poolbar sehr gut. Das Hotel liegt ein wenig im Nirgendwo, aber man kann in gut 10 Minuten 2 Restaurants erreichen. Vom Hotel aus überquert man eine Sandpiste und befindet sich am unberührten Strand. Es gibt eine riesige und wohl einzigartige Poolanlage in Khao Lak. Allerdings ist der Bereich der Liegen sehr überschaubar und sehr gedrängt. Für einen längeren Zeitraum wäre es mir wirklich zu eng gewesen. Das Preis-Leistungsverhältnis für das gebuchte Zimmer war unschlagbar. Es empfiehlt sich jedoch unbedingt, ein Zimmer mit Poolzugang zu buchen.
Ich war für 2 Nächte im The Haven und hatte die einfachste Zimmer-Kategorie mit Frühstück gebucht. Das Zimmer war sehr groß, hatte allerdings wenig asiatischen Flair. Wenn man zu zweit kommt findet man leider gar keinen Platz, um seinen Koffer auszupacken. Auch ich habe es für 2 Tage nicht gemacht, da im Schrank eigentlich kein Platz war. Es gibt einen sehr kleinen Balkon, der nur ein wenig überdacht ist. Ich hatte einen Regentag, an dem man somit auch nicht draußen auf dem Balkon sitzen konnte. Sehr angenehm war jedoch das große Bett mit einer sehr guten Matratze, worauf man sehr gut schlafen konnte. Das Frühstück war sehr überschaubar, aber was es gab war ganz gut. Ebenso die Cocktails an der Poolbar. Der Check-In war sehr professionell. Ebenso war der Service beim Frühstück und an der Poolbar sehr gut. Das Hotel liegt ein wenig im Nirgendwo, aber man kann in gut 10 Minuten 2 Restaurants erreichen. Vom Hotel aus überquert man eine Sandpiste und befindet sich am unberührten Strand. Es gibt eine riesige und wohl einzigartige Poolanlage in Khao Lak. Allerdings ist der Bereich der Liegen sehr überschaubar und sehr gedrängt. Für einen längeren Zeitraum wäre es mir wirklich zu eng gewesen. Das Preis-Leistungsverhältnis für das gebuchte Zimmer war unschlagbar. Es empfiehlt sich jedoch unbedingt, ein Zimmer mit Poolzugang zu buchen.
10
Sasha
21 Nov 2024
·
Stayed 7 nights
Best place to stay and will definitely come back. Love the quiet place and stay was very friendly and accommodating. Beach was breathtaking.
Best place to stay and will definitely come back. Love the quiet place and stay was very friendly and accommodating. Beach was breathtaking.
8
Sophie
9 Jan 2023
·
Stayed 19,365 nights
The Haven is situated 5-10 mins from the main areas of Khao lak by taxi, and fronts a gorgeous stretch of quiet beach. The network of pools that runs through the property is extraordinarily beautiful, get a pool entry room if you can add you swim straight in from your room. Our room was large and well appointed, clean and comfortable. Although the staff are friendly, they are not trained to the level of a good resort. The buildings are well designed and pleasing. The only problem we had was with the food in the resort. Breakfasts were fine, but all meals were had at the Vongole restaurant and room service were truly awful. 2 minutes walk up the beach road leads to some shops, restaurants and amenities that are superior and far more reasonably priced than the hotel. Trip highlights were the pool and beach at the resort - best in area - and sunset drinks at La Flora in Bang Niang and the Golden Elephant restaurant on the strip in Khao lak central. Recommend the area and resort for a relaxing holiday, though there are some low key adventure day trips.
The Haven is situated 5-10 mins from the main areas of Khao lak by taxi, and fronts a gorgeous stretch of quiet beach. The network of pools that runs through the property is extraordinarily beautiful, get a pool entry room if you can add you swim straight in from your room. Our room was large and well appointed, clean and comfortable. Although the staff are friendly, they are not trained to the level of a good resort. The buildings are well designed and pleasing. The only problem we had was with the food in the resort. Breakfasts were fine, but all meals were had at the Vongole restaurant and room service were truly awful. 2 minutes walk up the beach road leads to some shops, restaurants and amenities that are superior and far more reasonably priced than the hotel. Trip highlights were the pool and beach at the resort - best in area - and sunset drinks at La Flora in Bang Niang and the Golden Elephant restaurant on the strip in Khao lak central. Recommend the area and resort for a relaxing holiday, though there are some low key adventure day trips.
10
Richard
26 Mar 2023
·
Stayed 5 nights
The hotel is situated about a 7 minute taxi from the centre of Town (TB 300). Very quiet secluded area, but with 2 local bars/ restaurants within 500 meters. The hotel is fabulous with the biggest pool in Thailand! Nice bars and restaurant. This is a ‘no kids’ resort. Very pleasant experience.
The hotel is situated about a 7 minute taxi from the centre of Town (TB 300). Very quiet secluded area, but with 2 local bars/ restaurants within 500 meters. The hotel is fabulous with the biggest pool in Thailand! Nice bars and restaurant. This is a ‘no kids’ resort. Very pleasant experience.
8
Caroline
13 Feb 2023
·
Stayed 2 nights
Fantastiskt läge med den finaste strandlängan i Khao Lak, bra fräscha rum och badrum, stoor svalkande pool. Maten är helt okej men finns bra restauranger i närheten. Med moped tar du snabbt in till Khao Lak Centrum där du har massa shoppar med smycken, väskor, kläder osv.
Fantastiskt läge med den finaste strandlängan i Khao Lak, bra fräscha rum och badrum, stoor svalkande pool. Maten är helt okej men finns bra restauranger i närheten. Med moped tar du snabbt in till Khao Lak Centrum där du har massa shoppar med smycken, väskor, kläder osv.
8
Regina
14 Aug 2023
·
Stayed 27 nights
Ein rundum zu empfehlendes Hotel der gehobenen Mittelklasse. Wir haben uns im The Haven wohl gefühlt und würden jederzeit wieder kommen. Das Hotel liegt ruhig und etwas abgelegen. Es empfiehlt sich, einen Roller zu mieten.
Ein rundum zu empfehlendes Hotel der gehobenen Mittelklasse. Wir haben uns im The Haven wohl gefühlt und würden jederzeit wieder kommen. Das Hotel liegt ruhig und etwas abgelegen. Es empfiehlt sich, einen Roller zu mieten.
8
Leonie Vivian
3 Aug 2023
·
Stayed 18 nights
Das Hotel ist etwas abseits gelegen und präsentiert sich an ruhiger, guter Strandlage. Der Markt in Bang Niang ist mit Taxi oder Roller in 10min erreichbar. Die Zimmer sind zweckmäßig eingerichtet und entsprechen einem guten Mittelklasshotel, aber keinem 5-Sterne-Standart. Sehr schön präsentiert sich die weitläufige Poolanlage, welche sehr gut gepflegt wird. Frühstücksbuffet ist in Ordnung, aber nicht herausragend.
Das Hotel ist etwas abseits gelegen und präsentiert sich an ruhiger, guter Strandlage. Der Markt in Bang Niang ist mit Taxi oder Roller in 10min erreichbar. Die Zimmer sind zweckmäßig eingerichtet und entsprechen einem guten Mittelklasshotel, aber keinem 5-Sterne-Standart. Sehr schön präsentiert sich die weitläufige Poolanlage, welche sehr gut gepflegt wird. Frühstücksbuffet ist in Ordnung, aber nicht herausragend.
8
michelle
2 Apr 2023
·
Stayed 4 nights
staff were good, breakfast was good, hotel a bit dated, there is nothing within walking distance
staff were good, breakfast was good, hotel a bit dated, there is nothing within walking distance
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast often gets praise for variety, but execution and quality are inconsistent and the space can feel crowded. On-site restaurant and room service range from very good to mediocre, leading some guests to dine nearby.
Related guest reviews
10
George
18 Feb 2025
·
Stayed 4 nights
The property is in a superb location on a deserted beach, sunsets are stunning and the saltwater pool is very impressive. Great breakfast with a great egg station and good array of options. Swim up bar and snack bar with a nice restaurant for the evening. Also good fitness room and a wonderful Spa, would recommend the couples massage experience.
The property is in a superb location on a deserted beach, sunsets are stunning and the saltwater pool is very impressive. Great breakfast with a great egg station and good array of options. Swim up bar and snack bar with a nice restaurant for the evening. Also good fitness room and a wonderful Spa, would recommend the couples massage experience.
10
Paul
3 Aug 2024
·
Stayed 4 nights
Amazing hotel, amazing location and amazing staff. The breakfast was hot and varied every day and the staff could not do enough to make the stay relaxing and stress free. Definitely recommend and will be back for sure
Amazing hotel, amazing location and amazing staff. The breakfast was hot and varied every day and the staff could not do enough to make the stay relaxing and stress free. Definitely recommend and will be back for sure
8
Gaindawatee
30 Oct 2024
·
Stayed 8 nights
The staff were courteous, approachable and welcoming. They promptly attended to one's needs. The property was well-kept and clean. The food was always tops, including the breakfast buffet which was quite varied. All in all a wonderful and enjoyable stay!
The staff were courteous, approachable and welcoming. They promptly attended to one's needs. The property was well-kept and clean. The food was always tops, including the breakfast buffet which was quite varied. All in all a wonderful and enjoyable stay!
8
M
7 Jun 2025
·
Stayed 11 nights
Only 5 minutes to Khao lak town, the resort is becoming a little bit dated, not very user friendly to elderly people as a lot of the stairs are unsafe thin and uneven especially on the bridges going over the pools. The onsite restaurant menu is average and the food similar most nights the restaurant was very quiet as people ate out elsewhere. We had a pool access room which was nice. Overall would we stay there again 50/50 on that.
Only 5 minutes to Khao lak town, the resort is becoming a little bit dated, not very user friendly to elderly people as a lot of the stairs are unsafe thin and uneven especially on the bridges going over the pools. The onsite restaurant menu is average and the food similar most nights the restaurant was very quiet as people ate out elsewhere. We had a pool access room which was nice. Overall would we stay there again 50/50 on that.
8
Robert
12 Jan 2026
·
Stayed 10 nights
Beach: Absolutely stunning and not even close to crowded Wi-Fi: Somewhat unstable and not reliable enough for video calls. Housekeeping: Excellent. Our cleaning maid, May, did a wonderful job and kept the room in perfect condition throughout our stay. Air conditioning: Worked very well. Note that removing the key card from its holder shuts off all electricity, including the air conditioning. Breakfast Breakfast was the main disappointment. While it is clear that effort is being made, the overall experience does not meet expectations for a five-star hotel. The setup looks right, but execution falls short. For comparison, we stayed at JW Marriott last year, which had a similar layout but delivered a significantly better breakfast experience. Specific feedback and suggestions Fruit selection: Limited variation. Mango was missing entirely, and pineapple and dragon fruit were only available on a few mornings. Noodle soup station: Visually appealing but poor in execution. •First attempt: noodles were undercooked. •Second attempt: chicken meatballs contained a lot of gristle and sinew, making them unpleasant to eat. •The broth flavor was also not to our liking. •Juice: In a country rich in fresh fruit, serving juice from concentrate is disappointing and feels below five-star standard. Overall, a pleasant stay with excellent housekeeping and good room comfort, but the breakfast experience needs a clear upgrade to match the hotel’s five-star positioning.
Beach: Absolutely stunning and not even close to crowded Wi-Fi: Somewhat unstable and not reliable enough for video calls. Housekeeping: Excellent. Our cleaning maid, May, did a wonderful job and kept the room in perfect condition throughout our stay. Air conditioning: Worked very well. Note that removing the key card from its holder shuts off all electricity, including the air conditioning. Breakfast Breakfast was the main disappointment. While it is clear that effort is being made, the overall experience does not meet expectations for a five-star hotel. The setup looks right, but execution falls short. For comparison, we stayed at JW Marriott last year, which had a similar layout but delivered a significantly better breakfast experience. Specific feedback and suggestions Fruit selection: Limited variation. Mango was missing entirely, and pineapple and dragon fruit were only available on a few mornings. Noodle soup station: Visually appealing but poor in execution. •First attempt: noodles were undercooked. •Second attempt: chicken meatballs contained a lot of gristle and sinew, making them unpleasant to eat. •The broth flavor was also not to our liking. •Juice: In a country rich in fresh fruit, serving juice from concentrate is disappointing and feels below five-star standard. Overall, a pleasant stay with excellent housekeeping and good room comfort, but the breakfast experience needs a clear upgrade to match the hotel’s five-star positioning.
8
Soraya
5 Jun 2023
·
Stayed 3 nights
We had 2 deluxe rooms pool access. The pool access is great and is done at different levels so allows only 5 or so rooms can use that part of the pool. Some had only 2 rooms but a smaller area of the pool but still decent. The food was very nice and very affordable. Service was very good except for breakfast. The breakfast area is small for the size of the hotel. And we went in low season. We had to split up for one of the breakfast which was not great. Choice was good. In the area- about 10 minutes walk you have a small supermarket, a couple of massage places and a couple of restaurant. The massages came in handy as we had rain on the 2 days we were there. We tried the restaurant next door and it was good too. Cheaper than the hotel but the hotel is a bit more and very good quality. So either option is fine. They also have happy hour in the bar from 9pm for an hour. They provide a shuttle every day to go to Khao Lak centre and market at 4.15pm for 2 hours. On some days they have 2 shuttles with another at 2.15pm.
We had 2 deluxe rooms pool access. The pool access is great and is done at different levels so allows only 5 or so rooms can use that part of the pool. Some had only 2 rooms but a smaller area of the pool but still decent. The food was very nice and very affordable. Service was very good except for breakfast. The breakfast area is small for the size of the hotel. And we went in low season. We had to split up for one of the breakfast which was not great. Choice was good. In the area- about 10 minutes walk you have a small supermarket, a couple of massage places and a couple of restaurant. The massages came in handy as we had rain on the 2 days we were there. We tried the restaurant next door and it was good too. Cheaper than the hotel but the hotel is a bit more and very good quality. So either option is fine. They also have happy hour in the bar from 9pm for an hour. They provide a shuttle every day to go to Khao Lak centre and market at 4.15pm for 2 hours. On some days they have 2 shuttles with another at 2.15pm.
8
Liane
12 Aug 2025
·
Stayed 4 nights
Prinzipiell schöne Anlage bzw. schön gedacht, aber etwas lieblos erhalten. Das sieht nicht mehr so aus wie auf den Fotos. Essen ist okay, viel Auswahl aber qualitativ mittelmäßig.
Prinzipiell schöne Anlage bzw. schön gedacht, aber etwas lieblos erhalten. Das sieht nicht mehr so aus wie auf den Fotos. Essen ist okay, viel Auswahl aber qualitativ mittelmäßig.
10
Thomas
5 Jan 2026
·
Stayed 5 nights
Lovely hotel in beautiful surroundings. Very nice room. Fantastic cleaning. Lovely breakfast, with a very wide selection. Fantastic staff, helpful, nice and always smiling.
Lovely hotel in beautiful surroundings. Very nice room. Fantastic cleaning. Lovely breakfast, with a very wide selection. Fantastic staff, helpful, nice and always smiling.
8
Sophie
9 Jan 2023
·
Stayed 19,365 nights
The Haven is situated 5-10 mins from the main areas of Khao lak by taxi, and fronts a gorgeous stretch of quiet beach. The network of pools that runs through the property is extraordinarily beautiful, get a pool entry room if you can add you swim straight in from your room. Our room was large and well appointed, clean and comfortable. Although the staff are friendly, they are not trained to the level of a good resort. The buildings are well designed and pleasing. The only problem we had was with the food in the resort. Breakfasts were fine, but all meals were had at the Vongole restaurant and room service were truly awful. 2 minutes walk up the beach road leads to some shops, restaurants and amenities that are superior and far more reasonably priced than the hotel. Trip highlights were the pool and beach at the resort - best in area - and sunset drinks at La Flora in Bang Niang and the Golden Elephant restaurant on the strip in Khao lak central. Recommend the area and resort for a relaxing holiday, though there are some low key adventure day trips.
The Haven is situated 5-10 mins from the main areas of Khao lak by taxi, and fronts a gorgeous stretch of quiet beach. The network of pools that runs through the property is extraordinarily beautiful, get a pool entry room if you can add you swim straight in from your room. Our room was large and well appointed, clean and comfortable. Although the staff are friendly, they are not trained to the level of a good resort. The buildings are well designed and pleasing. The only problem we had was with the food in the resort. Breakfasts were fine, but all meals were had at the Vongole restaurant and room service were truly awful. 2 minutes walk up the beach road leads to some shops, restaurants and amenities that are superior and far more reasonably priced than the hotel. Trip highlights were the pool and beach at the resort - best in area - and sunset drinks at La Flora in Bang Niang and the Golden Elephant restaurant on the strip in Khao lak central. Recommend the area and resort for a relaxing holiday, though there are some low key adventure day trips.
8
François
17 Aug 2023
·
Stayed 16 nights
Nous avons passé un très bon séjour de 2 semaines, le service très bien, le petit dejeuner tres complet et variés. Seul le nettoyage de la chambre laisse a désirer notamment la salle de bain. Et l'hotel est eloigné du centre de khao lak, un taxi est nécessaire car peu de navettes de l'hôtel pour s'y rendre (1 seule ou 2 par jour en cette saison). Je recommande cet hotel
Nous avons passé un très bon séjour de 2 semaines, le service très bien, le petit dejeuner tres complet et variés. Seul le nettoyage de la chambre laisse a désirer notamment la salle de bain. Et l'hotel est eloigné du centre de khao lak, un taxi est nécessaire car peu de navettes de l'hôtel pour s'y rendre (1 seule ou 2 par jour en cette saison). Je recommande cet hotel
Was this helpful?
AI-generated summary based on recent guest reviews
10
Alison
21 May 2026
·
Stayed 7 nights
Well appointed resort, direct beach access, beautiful pools and grounds. Staff were so friendly. No need to leave the resort, convenience store and spa on site.
Well appointed resort, direct beach access, beautiful pools and grounds. Staff were so friendly. No need to leave the resort, convenience store and spa on site.
8
Paul
21 May 2026
·
Stayed 7 nights
We were sold by an aerial shot of the complex. It looked like all pools were connected and you could swim everywhere. In reality they weren’t. Not that big a deal but it would’ve been fantastic if that was the case. No happy hour in the swim up bar was a let down. Breakfast and the food in general was good. The staff were excellent.
We were sold by an aerial shot of the complex. It looked like all pools were connected and you could swim everywhere. In reality they weren’t. Not that big a deal but it would’ve been fantastic if that was the case. No happy hour in the swim up bar was a let down. Breakfast and the food in general was good. The staff were excellent.
10
pamela
20 Apr 2026
·
Stayed 3 nights
Beautiful hotel, clean and excellent service
Beautiful hotel, clean and excellent service
8
Anna
6 Apr 2026
·
Stayed 8 nights
We had a lovely stay - staff are wonderful, pool is huge, breakfast had loads of choice although as it got busier with guests it became a bit hectic with a lot of things running out. The room was spacious - we had a second floor king delux. Things were looking a little tired in areas - the first impression wasn’t great due to the lift up to reception and the pool tiles could do with some TLC. Setting is beautiful and some small local restaurants & shops to walk to.
We had a lovely stay - staff are wonderful, pool is huge, breakfast had loads of choice although as it got busier with guests it became a bit hectic with a lot of things running out. The room was spacious - we had a second floor king delux. Things were looking a little tired in areas - the first impression wasn’t great due to the lift up to reception and the pool tiles could do with some TLC. Setting is beautiful and some small local restaurants & shops to walk to.
8
Hasan-Nesil
22 Mar 2026
·
Stayed 2 nights
The staff was super friendly. The rooms were good. The infrastructure is used and not that new. All in all it was good but not the best.
The staff was super friendly. The rooms were good. The infrastructure is used and not that new. All in all it was good but not the best.
FAQs about The Haven Khao Lak
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.
Are pets allowed at the property?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM until 11:59 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request.
Is there an airport shuttle service available?
Yes, airport shuttle services are available for a fee of THB 2000 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 48 hours prior to arrival to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities. Additional accessibility features may be available upon request.
What is the location of the property in relation to key landmarks?
The property is located in Takua Pa (Khuk Khak Beach), within a 15-minute drive of Bang Niang Beach and Khao Lak. It is 0.2 miles from Khuk Khak Beach and 3.7 miles from Khaolak Mini Golf.
Does the property have a swimming pool?
Yes, the property features an outdoor swimming pool, including an infinity pool. Operational hours may vary, and the pool is available seasonally.
What are the policies for guests staying with children?
Children 12 years old and younger are not permitted at this property.
Are extra beds or cribs available at the property?
Rollaway beds are available for a fee of THB 2500 per night, and advance request is required.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: 72.23999657936096USD
- 2026-09-20: 62.127902433395384USD
- 2026-09-21: 61.957156336975096USD
- 2026-09-22: 61.75316570014953USD
- 2026-09-23: 61.998274123382565USD
- 2026-09-24: 61.94442690086364USD
- 2026-09-25: 61.957156336975096USD
- 2026-09-26: 61.949996850204464USD
- 2026-09-27: 63.535299892425535USD
- 2026-09-28: 63.885138251495356USD
- 2026-09-29: 64.1102570373535USD
- 2026-09-30: 63.949998384857174USD
- 2026-10-01: 66.5782USD
- 2026-10-02: 70.99351898536682USD
- 2026-10-03: 62.56790215797424USD
- 2026-10-04: 65.03309955596923USD
- 2026-10-05: 66.5782USD
- 2026-10-06: 66.5782USD
- 2026-10-07: 116.15530317993164USD
- 2026-10-08: 116.40899860839843USD
- 2026-10-09: 116.40899860839843USD
- 2026-10-10: 125.38251979217529USD
- 2026-10-11: 125.10625555953979USD
- 2026-10-12: 125.38251979217529USD
- 2026-10-13: 136.93576826782225USD
- 2026-10-14: 152.13551194305418USD
- 2026-10-15: 125.38251979217529USD
- 2026-10-16: 125.38251979217529USD
- 2026-10-17: 116.40899860839843USD
- 2026-10-18: 116.15530317993164USD
- 2026-10-19: 116.00133261489867USD
- 2026-10-20: 124.94357100143432USD
- 2026-10-21: 124.94357100143432USD
- 2026-10-22: 124.94357100143432USD
- 2026-10-23: 125.38251979217529USD
- 2026-10-24: 124.94357100143432USD
- 2026-10-25: 124.94357100143432USD
- 2026-10-26: 125.38251979217529USD
- 2026-10-27: 124.94357100143432USD
- 2026-10-28: 125.10625555953979USD
- 2026-10-29: 125.38251979217529USD
- 2026-10-30: 94.82710013351439USD
- 2026-10-31: 102.96999824295044USD
- 2026-11-01: 194.0787368179321USD
- 2026-11-02: 194.0787368179321USD
- 2026-11-03: 152.96998844146728USD
- 2026-11-04: 206.0244215042114USD
- 2026-11-05: 217.97084184417724USD
- 2026-11-06: 217.97084184417724USD
- 2026-11-07: 217.20795145568846USD
- 2026-11-08: 217.20795145568846USD
- 2026-11-09: 217.97084184417724USD
- 2026-11-10: 197.9699945083618USD
- 2026-11-11: 206.0244215042114USD
- 2026-11-12: 152.96998844146728USD
- 2026-11-13: 217.97084184417724USD
- 2026-11-14: 217.97084184417724USD
- 2026-11-15: 217.97084184417724USD
- 2026-11-16: 157.26229999999998USD
- 2026-11-17: 159.40054750213622USD
- 2026-11-18: 152.7030337310791USD
- 2026-11-19: 151.36354849243162USD
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- Children 12 years old and younger are not permitted at this property.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
- Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 3)
- Rollaway bed fee: THB 2500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business centre
Room service
Valet parking
Services
Business centre
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
ATM/Cash machine
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Activities
Swimming pool
Garden
Beach (nearby)
Cycling
Billiards
Pool outdoor
Live music
Bicycle Tour Information
Pool (Infinity)
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
General
Room service
Restaurant
Non-smoking rooms
Sauna
Steam room
Massage
Spa & wellness centre
Body treatments
Facial treatments
Poolside bar
Picnic area/Tables
Packed lunches
Adults only
Snack Bar/Deli
Parking
Parking
Valet parking
Free parking
Parking Onsite
Internet
Free wi-fi