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Anah Tulum

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Anah Tulum - Image 1

Anah Tulum - Quarto

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Anah Tulum - Vista do quarto

Anah Tulum - Recepção

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From

US$ 55

/ noite

Sobre esta propriedade

Aprecie a vista em um terraço e um jardim e aproveite comodidades como Wi-Fi de cortesia. Este hotel oferece serviços de concierge, área para piquenique e churrasqueiras.

Localização

Carretera Federal Chetumal-Benito Juarez km 250, Akumal, Estado de Quintana Roo, México

Riviera Maya Golf Club (0.9 milhas)

Aktun Chen (0.9 milhas)

Praia Xcacel (1.3 milhas)

Praia Sul de Akumal (2.9 milhas)

Hekab Be Biblioteca (2.9 milhas)

Praia Akumal (3.8 milhas)

Mais informações sobre a localização

Avaliações dos hóspedes sobre Anah Tulum

7.2

Bom

Com base em 100 avaliações verificadas

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No Anah Tulum, as avaliações apresentam um quadro misto: quartos confortáveis e áreas agradáveis atraem muitos hóspedes, mas problemas recorrentes incluem limpeza irregular e manutenção das unidades, como água quente, ar condicionado, equipamentos quebrados e manutenção inconsistente da piscina.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No Anah Tulum, as avaliações apresentam um quadro misto: quartos confortáveis e áreas agradáveis atraem muitos hóspedes, mas problemas recorrentes incluem limpeza irregular e manutenção das unidades, como água quente, ar condicionado, equipamentos quebrados e manutenção inconsistente da piscina.

A localização é segura e tranquila, mas um tanto isolada, e vários hóspedes sugerem ter um carro, pois as opções de restaurantes nas proximidades são limitadas. O atendimento é geralmente feito remotamente; alguns anfitriões foram prestativos, enquanto outros demoraram a responder, com troca de toalhas não realizada e reparos não resolvidos. Espere uma estadia no estilo condomínio, onde sua experiência pode variar dependendo da unidade e do anfitrião.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Há piscinas compartilhadas no local que alguns hóspedes apreciaram, mas piscinas privativas e a qualidade da água estavam ocasionalmente sujas ou fora de serviço. As comodidades nas unidades variam dependendo do condomínio, com relatos de utensílios ou eletrodomésticos faltantes, água quente intermitente e problemas ocasionais com a TV ou a energia elétrica.

Avaliações dos hóspedes relacionadas

2

Tonia

19 de jun. de 2024

·

Hospedou-se por 1 noite

I did not have any hot water or towels , when I was communicating to tell them that they told me the water was hot enough and stop responding to me.

I did not have any hot water or towels , when I was communicating to tell them that they told me the water was hot enough and stop responding to me.

6

Diana

15 de jan. de 2024

·

Hospedou-se por 1 noite

The reason for the low score is there was no hot water in the shower, and no tv service despite there being 2 TVs in the apartment. The apartment was large… and clean. The bed was comfy. The pool was nice. The toilet seat was broken, and again NO HOT WATER or TV. We were only there for one night so those things weren’t the end of the world, but no way could I stay there for longer without at least a warm shower…. It was absolutely freezing.

The reason for the low score is there was no hot water in the shower, and no tv service despite there being 2 TVs in the apartment. The apartment was large… and clean. The bed was comfy. The pool was nice. The toilet seat was broken, and again NO HOT WATER or TV. We were only there for one night so those things weren’t the end of the world, but no way could I stay there for longer without at least a warm shower…. It was absolutely freezing.

8

Sindri

19 de jul. de 2024

·

Hospedou-se por 1 noite

Linda habitación, muy limpia y cómodo. Solo que en las fotos se muestran espacios como una cocina y estancia que no tuvimos.eria bueno especificar que nos darian un cuarto como de hotel. No tiene refri ni cafetera. Al llegar nos podieron un depósito de 5,000.00 pesos que no se mencionaba en expedia. Igual nos lo regresaron pero hubiera sido mejor tener la información completa antes de elegir.

Linda habitación, muy limpia y cómodo. Solo que en las fotos se muestran espacios como una cocina y estancia que no tuvimos.eria bueno especificar que nos darian un cuarto como de hotel. No tiene refri ni cafetera. Al llegar nos podieron un depósito de 5,000.00 pesos que no se mencionaba en expedia. Igual nos lo regresaron pero hubiera sido mejor tener la información completa antes de elegir.

2

douglas

29 de dez. de 2023

·

Hospedou-se por 9 noites

Arrived to find night security did not speek a word of english. Got in room. The power was out. Remained out most of the night. Went out the next night as well. Room was cold. left oven on all night for heat. No soap of any kind in room. Only 2 towles for entire 10 days. No laundry service with in 10 miles. Actually nothing in area but 1 restaurant 1/2 mile away. No room service. No instructions or information left in room. Couldn't get tv to work. On demand Water heater did not keep up to a shower and thru the breaker often. Water from tap tasted the worst I have ever had.

Arrived to find night security did not speek a word of english. Got in room. The power was out. Remained out most of the night. Went out the next night as well. Room was cold. left oven on all night for heat. No soap of any kind in room. Only 2 towles for entire 10 days. No laundry service with in 10 miles. Actually nothing in area but 1 restaurant 1/2 mile away. No room service. No instructions or information left in room. Couldn't get tv to work. On demand Water heater did not keep up to a shower and thru the breaker often. Water from tap tasted the worst I have ever had.

6

jonathan de los santos

8 de set. de 2024

·

Hospedou-se por 3 noites

Llegada fácil y lugar hermoso, la atención es muy mala no había cafetera, dijeron que mandaban una y nunca llegó, no servía el baño principal y tampoco fueron a repararlo, el baño de visitas tenía fuga y el área de grilla estaba sucia, llena de hojas y carbón, muy mala agua de la alberca como que si no les importara. Ojalá cambien de admin pronto por que el lugar si vale la pena.

Llegada fácil y lugar hermoso, la atención es muy mala no había cafetera, dijeron que mandaban una y nunca llegó, no servía el baño principal y tampoco fueron a repararlo, el baño de visitas tenía fuga y el área de grilla estaba sucia, llena de hojas y carbón, muy mala agua de la alberca como que si no les importara. Ojalá cambien de admin pronto por que el lugar si vale la pena.

10

Annette

4 de fev. de 2023

·

Hospedou-se por 1 noite

What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!

What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!

8

Silvia

7 de jan. de 2025

·

Hospedou-se por 4 noites

Al ser un departamento, le hacen falta accesorios de cocina básicos como tazas para café, sarten mediano, toalla para la cocina, manteles individuales, escoba, trapeador y cubeta.

Al ser un departamento, le hacen falta accesorios de cocina básicos como tazas para café, sarten mediano, toalla para la cocina, manteles individuales, escoba, trapeador y cubeta.

6

Nathalie

29 de jan. de 2024

·

Hospedou-se por 7 noites

The unit (D1) is very nice however it is neglected by the management team renting the unit. On our arrival, there were no cookware available, no dish soap, dirty windows, plugged drain in the shower, dirty dishes in the cupboard, mold in the cupboard, plunge pool broken,etc. The concierge brought two pans the next day and blame the owner for the issues with the unit. Despite the unit being very nice and well located and do not recommended due to its lack of cleanliness.

The unit (D1) is very nice however it is neglected by the management team renting the unit. On our arrival, there were no cookware available, no dish soap, dirty windows, plugged drain in the shower, dirty dishes in the cupboard, mold in the cupboard, plunge pool broken,etc. The concierge brought two pans the next day and blame the owner for the issues with the unit. Despite the unit being very nice and well located and do not recommended due to its lack of cleanliness.

6

Meagan

21 de fev. de 2024

·

Hospedou-se por 7 noites

The private pool attached to our unit we rented was disgusting, we asked to have it refilled and cleaned, however we were ignored. We loved the pool. Had a great time, would rent from another unit next time in the same location.

The private pool attached to our unit we rented was disgusting, we asked to have it refilled and cleaned, however we were ignored. We loved the pool. Had a great time, would rent from another unit next time in the same location.

2

S.

1 de fev. de 2024

·

Hospedou-se por 2 noites

Pros: Clean pool and outdoor areas, safe neighborhood, Cons: No reception office, private condos. I don’t believe the sheets were changed from the previous guests. Found about a dozen hairs of different types in the bedding. Told staff about the hairs. I checked out of the room so they could clean and change the sheets. Checked back in the next day and they made the bed with the same sheets and bedding. Still dirty of course. Makes me wonder if they are washing the towels and bedding between each guest.

Pros: Clean pool and outdoor areas, safe neighborhood, Cons: No reception office, private condos. I don’t believe the sheets were changed from the previous guests. Found about a dozen hairs of different types in the bedding. Told staff about the hairs. I checked out of the room so they could clean and change the sheets. Checked back in the next day and they made the bed with the same sheets and bedding. Still dirty of course. Makes me wonder if they are washing the towels and bedding between each guest.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

A limpeza é inconsistente: várias avaliações mencionam mofo, insetos ou baratas, lençóis ou pratos sujos e áreas de piscina ou churrasqueira sujas, enquanto outros elogiaram quartos muito limpos e áreas comuns bem cuidadas. A limpeza entre as estadias e durante as estadias foi pouco confiável para alguns.

Avaliações dos hóspedes relacionadas

2

Josef

16 de nov. de 2024

·

Hospedou-se por 6 noites

I arrived late at night. The next morning I noticed that the shower was disgustingly dirty, there was mold on the walls around the toilet, and there were cockroaches under the dilapidated cabinets. I immediately booked at a different hotel and when I requested a refund the management of Anah suites were not willing to refund me, they refused to discuss any further and told me to contact Expedia.

I arrived late at night. The next morning I noticed that the shower was disgustingly dirty, there was mold on the walls around the toilet, and there were cockroaches under the dilapidated cabinets. I immediately booked at a different hotel and when I requested a refund the management of Anah suites were not willing to refund me, they refused to discuss any further and told me to contact Expedia.

2

Sandra

11 de fev. de 2025

·

Hospedou-se por 5 noites

Ugh, felt like being in a prison. No good vibes here. Woke up with itchy bites too. No help from staff with issues.

Ugh, felt like being in a prison. No good vibes here. Woke up with itchy bites too. No help from staff with issues.

10

chris

10 de jul. de 2024

·

Hospedou-se por 1 noite

Beautiful and clean... Great area...

Beautiful and clean... Great area...

6

jonathan de los santos

8 de set. de 2024

·

Hospedou-se por 3 noites

Llegada fácil y lugar hermoso, la atención es muy mala no había cafetera, dijeron que mandaban una y nunca llegó, no servía el baño principal y tampoco fueron a repararlo, el baño de visitas tenía fuga y el área de grilla estaba sucia, llena de hojas y carbón, muy mala agua de la alberca como que si no les importara. Ojalá cambien de admin pronto por que el lugar si vale la pena.

Llegada fácil y lugar hermoso, la atención es muy mala no había cafetera, dijeron que mandaban una y nunca llegó, no servía el baño principal y tampoco fueron a repararlo, el baño de visitas tenía fuga y el área de grilla estaba sucia, llena de hojas y carbón, muy mala agua de la alberca como que si no les importara. Ojalá cambien de admin pronto por que el lugar si vale la pena.

10

Annette

4 de fev. de 2023

·

Hospedou-se por 1 noite

What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!

What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!

6

Daniela

15 de jan. de 2024

·

Hospedou-se por 3 noites

A pesar de colocar el letrero en la puerta para que realizaran la limpieza, durante nuestra estanxia no limpiaron la habitación.

A pesar de colocar el letrero en la puerta para que realizaran la limpieza, durante nuestra estanxia no limpiaron la habitación.

6

Nathalie

29 de jan. de 2024

·

Hospedou-se por 7 noites

The unit (D1) is very nice however it is neglected by the management team renting the unit. On our arrival, there were no cookware available, no dish soap, dirty windows, plugged drain in the shower, dirty dishes in the cupboard, mold in the cupboard, plunge pool broken,etc. The concierge brought two pans the next day and blame the owner for the issues with the unit. Despite the unit being very nice and well located and do not recommended due to its lack of cleanliness.

The unit (D1) is very nice however it is neglected by the management team renting the unit. On our arrival, there were no cookware available, no dish soap, dirty windows, plugged drain in the shower, dirty dishes in the cupboard, mold in the cupboard, plunge pool broken,etc. The concierge brought two pans the next day and blame the owner for the issues with the unit. Despite the unit being very nice and well located and do not recommended due to its lack of cleanliness.

6

Meagan

21 de fev. de 2024

·

Hospedou-se por 7 noites

The private pool attached to our unit we rented was disgusting, we asked to have it refilled and cleaned, however we were ignored. We loved the pool. Had a great time, would rent from another unit next time in the same location.

The private pool attached to our unit we rented was disgusting, we asked to have it refilled and cleaned, however we were ignored. We loved the pool. Had a great time, would rent from another unit next time in the same location.

4

Ingrid

10 de set. de 2023

·

Hospedou-se por 5 noites

La habitación es buena y tranquila, siempre hay agua caliente y aire acondicionados, lo que no me gusto que al llegar hubiera cucarachas y muchos insectos, el lavabo para manos tapado, la taza de baño a veces no funcionaba y la habitación que solicité era con cama matrimonial, y la que recibí fueron dos individuales juntadas

La habitación es buena y tranquila, siempre hay agua caliente y aire acondicionados, lo que no me gusto que al llegar hubiera cucarachas y muchos insectos, el lavabo para manos tapado, la taza de baño a veces no funcionaba y la habitación que solicité era con cama matrimonial, y la que recibí fueron dos individuales juntadas

2

S.

1 de fev. de 2024

·

Hospedou-se por 2 noites

Pros: Clean pool and outdoor areas, safe neighborhood, Cons: No reception office, private condos. I don’t believe the sheets were changed from the previous guests. Found about a dozen hairs of different types in the bedding. Told staff about the hairs. I checked out of the room so they could clean and change the sheets. Checked back in the next day and they made the bed with the same sheets and bedding. Still dirty of course. Makes me wonder if they are washing the towels and bedding between each guest.

Pros: Clean pool and outdoor areas, safe neighborhood, Cons: No reception office, private condos. I don’t believe the sheets were changed from the previous guests. Found about a dozen hairs of different types in the bedding. Told staff about the hairs. I checked out of the room so they could clean and change the sheets. Checked back in the next day and they made the bed with the same sheets and bedding. Still dirty of course. Makes me wonder if they are washing the towels and bedding between each guest.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são geralmente confortáveis e tranquilos, variando de espaços pequenos no estilo de hotel a apartamentos maiores sem cozinhas completas em alguns casos. Algumas avaliações observam problemas de manutenção, como ar condicionado que não funciona, fechaduras de portas ou equipamentos quebrados.

Avaliações dos hóspedes relacionadas

10

Karyme Barcenas

2 de jan. de 2024

·

Hospedou-se por 2 noites

Me gustó muchísimo el lugar! El único detalle es que todo es por chat, nadie te recibe cuando llegas, nunca hay una persona que te pueda auxiliar, pides ayuda por WhatsApp y se demoran en responder o no responden, al único que vimos fue al guardia antes de retirarnos del lugar, de ahí en fuera todo estaba muy bonito, la habitación se sentía acogedora, todo en silencioso y tranquilo! Se fue la luz dos veces y nos quedamos horas así

Me gustó muchísimo el lugar! El único detalle es que todo es por chat, nadie te recibe cuando llegas, nunca hay una persona que te pueda auxiliar, pides ayuda por WhatsApp y se demoran en responder o no responden, al único que vimos fue al guardia antes de retirarnos del lugar, de ahí en fuera todo estaba muy bonito, la habitación se sentía acogedora, todo en silencioso y tranquilo! Se fue la luz dos veces y nos quedamos horas así

4

Emmanuel

21 de abr. de 2025

·

Hospedou-se por 3 noites

Ac did not work and staff was not helpful

Ac did not work and staff was not helpful

6

Diana

15 de jan. de 2024

·

Hospedou-se por 1 noite

The reason for the low score is there was no hot water in the shower, and no tv service despite there being 2 TVs in the apartment. The apartment was large… and clean. The bed was comfy. The pool was nice. The toilet seat was broken, and again NO HOT WATER or TV. We were only there for one night so those things weren’t the end of the world, but no way could I stay there for longer without at least a warm shower…. It was absolutely freezing.

The reason for the low score is there was no hot water in the shower, and no tv service despite there being 2 TVs in the apartment. The apartment was large… and clean. The bed was comfy. The pool was nice. The toilet seat was broken, and again NO HOT WATER or TV. We were only there for one night so those things weren’t the end of the world, but no way could I stay there for longer without at least a warm shower…. It was absolutely freezing.

10

Jon

10 de jan. de 2025

·

Hospedou-se por 2 noites

Door lock defect

Door lock defect

8

Sindri

19 de jul. de 2024

·

Hospedou-se por 1 noite

Linda habitación, muy limpia y cómodo. Solo que en las fotos se muestran espacios como una cocina y estancia que no tuvimos.eria bueno especificar que nos darian un cuarto como de hotel. No tiene refri ni cafetera. Al llegar nos podieron un depósito de 5,000.00 pesos que no se mencionaba en expedia. Igual nos lo regresaron pero hubiera sido mejor tener la información completa antes de elegir.

Linda habitación, muy limpia y cómodo. Solo que en las fotos se muestran espacios como una cocina y estancia que no tuvimos.eria bueno especificar que nos darian un cuarto como de hotel. No tiene refri ni cafetera. Al llegar nos podieron un depósito de 5,000.00 pesos que no se mencionaba en expedia. Igual nos lo regresaron pero hubiera sido mejor tener la información completa antes de elegir.

10

SANDRA

27 de nov. de 2023

·

Departamento hermoso, con una vista a la alberca y áreas verdes muy bonitas. Muy cómodo.

Departamento hermoso, con una vista a la alberca y áreas verdes muy bonitas. Muy cómodo.

10

chris

10 de jul. de 2024

·

Hospedou-se por 1 noite

Beautiful and clean... Great area...

Beautiful and clean... Great area...

10

Annette

4 de fev. de 2023

·

Hospedou-se por 1 noite

What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!

What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!

8

Marc

8 de dez. de 2022

·

Hospedou-se por 1 noite

Hôtel agréable. Chambre moderne et propre. Toutefois, il est nécessaire d'avoir une voiture pour se déplacer, l'hôtel étant situé dans un complexe privé et sécurisé mais un peu loin du centre et des plages. Très bon accueil et service impeccable.

Hôtel agréable. Chambre moderne et propre. Toutefois, il est nécessaire d'avoir une voiture pour se déplacer, l'hôtel étant situé dans un complexe privé et sécurisé mais un peu loin du centre et des plages. Très bon accueil et service impeccable.

4

Ingrid

10 de set. de 2023

·

Hospedou-se por 5 noites

La habitación es buena y tranquila, siempre hay agua caliente y aire acondicionados, lo que no me gusto que al llegar hubiera cucarachas y muchos insectos, el lavabo para manos tapado, la taza de baño a veces no funcionaba y la habitación que solicité era con cama matrimonial, y la que recibí fueron dos individuales juntadas

La habitación es buena y tranquila, siempre hay agua caliente y aire acondicionados, lo que no me gusto que al llegar hubiera cucarachas y muchos insectos, el lavabo para manos tapado, la taza de baño a veces no funcionaba y la habitación que solicité era con cama matrimonial, y la que recibí fueron dos individuales juntadas

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O atendimento é inconsistente: geralmente não há recepção no local e a comunicação é feita principalmente por WhatsApp, com respostas lentas ou pouco prestativas e troca de toalhas ou reparos não realizados. Outros mencionaram funcionários prestativos e assistência eficiente.

Avaliações dos hóspedes relacionadas

10

Eduardo

25 de jun. de 2023

·

Hospedou-se por 2 noites

Excelente servicio por parte de Christian, desde que me contacto para las instrucciones de Check In… ai recomiendo quedarse aquí!

Excelente servicio por parte de Christian, desde que me contacto para las instrucciones de Check In… ai recomiendo quedarse aquí!

6

Efrain

10 de nov. de 2024

·

Hospedou-se por 1 noite

Muy dificil la comunicacion con la persona que maneja la propiedad ,ala hora que salimos de la propiedad le mande mensaje y le marque para avisarle y hacerle ver que todo quedo bien y nunca contesto.

Muy dificil la comunicacion con la persona que maneja la propiedad ,ala hora que salimos de la propiedad le mande mensaje y le marque para avisarle y hacerle ver que todo quedo bien y nunca contesto.

6

ARTURO

22 de nov. de 2024

·

Hospedou-se por 1 noite

No hay una recepción. Nunca vez una persona. No es fácil de entender para mí que soy persona de la tercera edad ya que todo lo hacen por wapsap

No hay una recepción. Nunca vez una persona. No es fácil de entender para mí que soy persona de la tercera edad ya que todo lo hacen por wapsap

2

Tonia

19 de jun. de 2024

·

Hospedou-se por 1 noite

I did not have any hot water or towels , when I was communicating to tell them that they told me the water was hot enough and stop responding to me.

I did not have any hot water or towels , when I was communicating to tell them that they told me the water was hot enough and stop responding to me.

4

Daniel

12 de abr. de 2024

·

Hospedou-se por 4 noites

Asked for fresh towels never got any

Asked for fresh towels never got any

10

Saray

5 de abr. de 2024

·

Hospedou-se por 1 noite

Love it happy I didn’t go with the previous reviews hehehe. They did have hot water and a helpful person. Many things were processed via WhatsApp but super helpful and quick.

Love it happy I didn’t go with the previous reviews hehehe. They did have hot water and a helpful person. Many things were processed via WhatsApp but super helpful and quick.

8

Scott

24 de mar. de 2024

·

Hospedou-se por 4 noites

Check in was a bit more difficult than I thought necessary, otherwise a nice place!

Check in was a bit more difficult than I thought necessary, otherwise a nice place!

2

Terry

31 de out. de 2023

·

Hospedou-se por 1 noite

Nul! Nous avons réserver, avons attendu 3h devant , appeler 45x l’hôtel, le concierge et l’administrateur personne ne nous a répondu! A fuire!

Nul! Nous avons réserver, avons attendu 3h devant , appeler 45x l’hôtel, le concierge et l’administrateur personne ne nous a répondu! A fuire!

6

jonathan de los santos

8 de set. de 2024

·

Hospedou-se por 3 noites

Llegada fácil y lugar hermoso, la atención es muy mala no había cafetera, dijeron que mandaban una y nunca llegó, no servía el baño principal y tampoco fueron a repararlo, el baño de visitas tenía fuga y el área de grilla estaba sucia, llena de hojas y carbón, muy mala agua de la alberca como que si no les importara. Ojalá cambien de admin pronto por que el lugar si vale la pena.

Llegada fácil y lugar hermoso, la atención es muy mala no había cafetera, dijeron que mandaban una y nunca llegó, no servía el baño principal y tampoco fueron a repararlo, el baño de visitas tenía fuga y el área de grilla estaba sucia, llena de hojas y carbón, muy mala agua de la alberca como que si no les importara. Ojalá cambien de admin pronto por que el lugar si vale la pena.

2

S.

1 de fev. de 2024

·

Hospedou-se por 2 noites

Pros: Clean pool and outdoor areas, safe neighborhood, Cons: No reception office, private condos. I don’t believe the sheets were changed from the previous guests. Found about a dozen hairs of different types in the bedding. Told staff about the hairs. I checked out of the room so they could clean and change the sheets. Checked back in the next day and they made the bed with the same sheets and bedding. Still dirty of course. Makes me wonder if they are washing the towels and bedding between each guest.

Pros: Clean pool and outdoor areas, safe neighborhood, Cons: No reception office, private condos. I don’t believe the sheets were changed from the previous guests. Found about a dozen hairs of different types in the bedding. Told staff about the hairs. I checked out of the room so they could clean and change the sheets. Checked back in the next day and they made the bed with the same sheets and bedding. Still dirty of course. Makes me wonder if they are washing the towels and bedding between each guest.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localizado em um complexo residencial seguro e tranquilo, mas um pouco distante do centro e das praias. Vários hóspedes sugerem ter um carro, pois as opções de restaurantes são limitadas a uma curta distância a pé.

Avaliações dos hóspedes relacionadas

10

Karyme Barcenas

2 de jan. de 2024

·

Hospedou-se por 2 noites

Me gustó muchísimo el lugar! El único detalle es que todo es por chat, nadie te recibe cuando llegas, nunca hay una persona que te pueda auxiliar, pides ayuda por WhatsApp y se demoran en responder o no responden, al único que vimos fue al guardia antes de retirarnos del lugar, de ahí en fuera todo estaba muy bonito, la habitación se sentía acogedora, todo en silencioso y tranquilo! Se fue la luz dos veces y nos quedamos horas así

Me gustó muchísimo el lugar! El único detalle es que todo es por chat, nadie te recibe cuando llegas, nunca hay una persona que te pueda auxiliar, pides ayuda por WhatsApp y se demoran en responder o no responden, al único que vimos fue al guardia antes de retirarnos del lugar, de ahí en fuera todo estaba muy bonito, la habitación se sentía acogedora, todo en silencioso y tranquilo! Se fue la luz dos veces y nos quedamos horas así

2

JAMES

26 de dez. de 2023

·

Hospedou-se por 3 noites

Ridiculous that this place is listed. It is a bedroom and washroom in the middle of no where. No restaurants, stores or any help in walking distance. Just a room in a group of townhouses. No reception,no water,no coffee, nothing. Dropped off by taxi and abandoned.

Ridiculous that this place is listed. It is a bedroom and washroom in the middle of no where. No restaurants, stores or any help in walking distance. Just a room in a group of townhouses. No reception,no water,no coffee, nothing. Dropped off by taxi and abandoned.

6

Leslie

20 de ago. de 2024

·

Hospedou-se por 1 noite

Is very safe and quiet. Beautiful neighborhood

Is very safe and quiet. Beautiful neighborhood

2

douglas

29 de dez. de 2023

·

Hospedou-se por 9 noites

Arrived to find night security did not speek a word of english. Got in room. The power was out. Remained out most of the night. Went out the next night as well. Room was cold. left oven on all night for heat. No soap of any kind in room. Only 2 towles for entire 10 days. No laundry service with in 10 miles. Actually nothing in area but 1 restaurant 1/2 mile away. No room service. No instructions or information left in room. Couldn't get tv to work. On demand Water heater did not keep up to a shower and thru the breaker often. Water from tap tasted the worst I have ever had.

Arrived to find night security did not speek a word of english. Got in room. The power was out. Remained out most of the night. Went out the next night as well. Room was cold. left oven on all night for heat. No soap of any kind in room. Only 2 towles for entire 10 days. No laundry service with in 10 miles. Actually nothing in area but 1 restaurant 1/2 mile away. No room service. No instructions or information left in room. Couldn't get tv to work. On demand Water heater did not keep up to a shower and thru the breaker often. Water from tap tasted the worst I have ever had.

10

chris

10 de jul. de 2024

·

Hospedou-se por 1 noite

Beautiful and clean... Great area...

Beautiful and clean... Great area...

10

Annette

4 de fev. de 2023

·

Hospedou-se por 1 noite

What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!

What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!

6

Nathalie

29 de jan. de 2024

·

Hospedou-se por 7 noites

The unit (D1) is very nice however it is neglected by the management team renting the unit. On our arrival, there were no cookware available, no dish soap, dirty windows, plugged drain in the shower, dirty dishes in the cupboard, mold in the cupboard, plunge pool broken,etc. The concierge brought two pans the next day and blame the owner for the issues with the unit. Despite the unit being very nice and well located and do not recommended due to its lack of cleanliness.

The unit (D1) is very nice however it is neglected by the management team renting the unit. On our arrival, there were no cookware available, no dish soap, dirty windows, plugged drain in the shower, dirty dishes in the cupboard, mold in the cupboard, plunge pool broken,etc. The concierge brought two pans the next day and blame the owner for the issues with the unit. Despite the unit being very nice and well located and do not recommended due to its lack of cleanliness.

8

Marc

8 de dez. de 2022

·

Hospedou-se por 1 noite

Hôtel agréable. Chambre moderne et propre. Toutefois, il est nécessaire d'avoir une voiture pour se déplacer, l'hôtel étant situé dans un complexe privé et sécurisé mais un peu loin du centre et des plages. Très bon accueil et service impeccable.

Hôtel agréable. Chambre moderne et propre. Toutefois, il est nécessaire d'avoir une voiture pour se déplacer, l'hôtel étant situé dans un complexe privé et sécurisé mais un peu loin du centre et des plages. Très bon accueil et service impeccable.

2

S.

1 de fev. de 2024

·

Hospedou-se por 2 noites

Pros: Clean pool and outdoor areas, safe neighborhood, Cons: No reception office, private condos. I don’t believe the sheets were changed from the previous guests. Found about a dozen hairs of different types in the bedding. Told staff about the hairs. I checked out of the room so they could clean and change the sheets. Checked back in the next day and they made the bed with the same sheets and bedding. Still dirty of course. Makes me wonder if they are washing the towels and bedding between each guest.

Pros: Clean pool and outdoor areas, safe neighborhood, Cons: No reception office, private condos. I don’t believe the sheets were changed from the previous guests. Found about a dozen hairs of different types in the bedding. Told staff about the hairs. I checked out of the room so they could clean and change the sheets. Checked back in the next day and they made the bed with the same sheets and bedding. Still dirty of course. Makes me wonder if they are washing the towels and bedding between each guest.

4

Leslie

26 de mar. de 2024

·

Hospedou-se por 3 noites

Nice neighborhood

Nice neighborhood

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

Vários hóspedes observaram opções de comida limitadas a uma curta distância a pé; ter um carro ajuda. Não há restaurantes no local mencionados consistentemente nas avaliações.

Avaliações dos hóspedes relacionadas

2

JAMES

26 de dez. de 2023

·

Hospedou-se por 3 noites

Ridiculous that this place is listed. It is a bedroom and washroom in the middle of no where. No restaurants, stores or any help in walking distance. Just a room in a group of townhouses. No reception,no water,no coffee, nothing. Dropped off by taxi and abandoned.

Ridiculous that this place is listed. It is a bedroom and washroom in the middle of no where. No restaurants, stores or any help in walking distance. Just a room in a group of townhouses. No reception,no water,no coffee, nothing. Dropped off by taxi and abandoned.

2

douglas

29 de dez. de 2023

·

Hospedou-se por 9 noites

Arrived to find night security did not speek a word of english. Got in room. The power was out. Remained out most of the night. Went out the next night as well. Room was cold. left oven on all night for heat. No soap of any kind in room. Only 2 towles for entire 10 days. No laundry service with in 10 miles. Actually nothing in area but 1 restaurant 1/2 mile away. No room service. No instructions or information left in room. Couldn't get tv to work. On demand Water heater did not keep up to a shower and thru the breaker often. Water from tap tasted the worst I have ever had.

Arrived to find night security did not speek a word of english. Got in room. The power was out. Remained out most of the night. Went out the next night as well. Room was cold. left oven on all night for heat. No soap of any kind in room. Only 2 towles for entire 10 days. No laundry service with in 10 miles. Actually nothing in area but 1 restaurant 1/2 mile away. No room service. No instructions or information left in room. Couldn't get tv to work. On demand Water heater did not keep up to a shower and thru the breaker often. Water from tap tasted the worst I have ever had.

10

Annette

4 de fev. de 2023

·

Hospedou-se por 1 noite

What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!

What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!

8

Marc

8 de dez. de 2022

·

Hospedou-se por 1 noite

Hôtel agréable. Chambre moderne et propre. Toutefois, il est nécessaire d'avoir une voiture pour se déplacer, l'hôtel étant situé dans un complexe privé et sécurisé mais un peu loin du centre et des plages. Très bon accueil et service impeccable.

Hôtel agréable. Chambre moderne et propre. Toutefois, il est nécessaire d'avoir une voiture pour se déplacer, l'hôtel étant situé dans un complexe privé et sécurisé mais un peu loin du centre et des plages. Très bon accueil et service impeccable.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

6

stephen

6 de fev. de 2026

·

Hospedou-se por 3 noites

Could be really nice, but unit (was in unit A1) needs some TLC and more consideration needs to be given making the unit more "user friendly" TLC/maintenance issues: 1) bedside lamp didn't work (suspect burned out bulb, but not sure). 2) Safe did not work (suspect dead battery); 3) Front door broken-out at dead bolt, so was concerned about safety (door could easily be forced open); 4) BBQ area on lower deck was not useable; 5) sink on upper deck not hooked-up and bottom of sink was gross, with what looked to be cigarette butts in the bottom User Friendly suggestions: 1) Were no sharp knives provided...pretty difficult to cut bread or to cutup a pineapple with a butter knife; 2) kitchen really needs a microwave for heating water and warming up leftovers; 3) there were salt & pepper shakers, but they were not useable because the bottom plugs were missing; 4) need instruction sheet for how to use TV, cook top and oven.....unable to get TV's working (often got "no signal" message). there were 2 remotes, but no way of knowing what each did. Also, one remote was for Netflix/Apple TV/Roku/Prime/YouTube, but had no idea if any of these were included with the TV service; 5) had to use Google and You Tube to figure out how to use the cooktop and oven (a basic instruction sheet would be helpful); Other apartment units I've stayed nearby supplied very basic inexpensive items to make stay easier, like..salt & pepper, a little cooking oil, paper towels, kitchen towel, oven mitts

Could be really nice, but unit (was in unit A1) needs some TLC and more consideration needs to be given making the unit more "user friendly" TLC/maintenance issues: 1) bedside lamp didn't work (suspect burned out bulb, but not sure). 2) Safe did not work (suspect dead battery); 3) Front door broken-out at dead bolt, so was concerned about safety (door could easily be forced open); 4) BBQ area on lower deck was not useable; 5) sink on upper deck not hooked-up and bottom of sink was gross, with what looked to be cigarette butts in the bottom User Friendly suggestions: 1) Were no sharp knives provided...pretty difficult to cut bread or to cutup a pineapple with a butter knife; 2) kitchen really needs a microwave for heating water and warming up leftovers; 3) there were salt & pepper shakers, but they were not useable because the bottom plugs were missing; 4) need instruction sheet for how to use TV, cook top and oven.....unable to get TV's working (often got "no signal" message). there were 2 remotes, but no way of knowing what each did. Also, one remote was for Netflix/Apple TV/Roku/Prime/YouTube, but had no idea if any of these were included with the TV service; 5) had to use Google and You Tube to figure out how to use the cooktop and oven (a basic instruction sheet would be helpful); Other apartment units I've stayed nearby supplied very basic inexpensive items to make stay easier, like..salt & pepper, a little cooking oil, paper towels, kitchen towel, oven mitts

4

Emmanuel

21 de abr. de 2025

·

Hospedou-se por 3 noites

Ac did not work and staff was not helpful

Ac did not work and staff was not helpful

2

Sandra

11 de fev. de 2025

·

Hospedou-se por 5 noites

Ugh, felt like being in a prison. No good vibes here. Woke up with itchy bites too. No help from staff with issues.

Ugh, felt like being in a prison. No good vibes here. Woke up with itchy bites too. No help from staff with issues.

10

Jon

10 de jan. de 2025

·

Hospedou-se por 2 noites

Door lock defect

Door lock defect

8

Silvia

7 de jan. de 2025

·

Hospedou-se por 4 noites

Al ser un departamento, le hacen falta accesorios de cocina básicos como tazas para café, sarten mediano, toalla para la cocina, manteles individuales, escoba, trapeador y cubeta.

Al ser un departamento, le hacen falta accesorios de cocina básicos como tazas para café, sarten mediano, toalla para la cocina, manteles individuales, escoba, trapeador y cubeta.

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 17:00

Antes de 11:00

Depósito de segurança

Você será obrigado a pagar o depósito totalmente reembolsável para esta propriedade.

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

Tem uma pergunta?

As respostas instantâneas de IA são baseadas em informações do hotel

Esta propriedade oferece serviço de traslado do aeroporto (sujeito a sobretaxas). Para organizar o serviço, os hóspedes devem entrar em contato com a propriedade 24 horas antes da chegada, usando as informações fornecidas na confirmação da reserva. Não há recepção nesta propriedade. Esta propriedade não realiza check-in após o horário comercial. Para organizar o check-in, entre em contato com a propriedade pelo menos 72 horas antes de sua chegada, usando as informações contidas na confirmação da reserva. Antes da chegada, hóspedes devem preencher um registro on-line com a propriedade por meio de um link seguro. Antes da chegada, hóspedes devem apresentar uma cópia do passaporte à propriedade. Os hóspedes receberão um e-mail dentro de 48 horas antes da chegada com as instruções de check-in e informações sobre a retirada das chaves. O acesso à acomodação é feito por uma entrada privada. A recepção virtual oferece assistência aos hóspedes.A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.

Você será obrigado a pagar o seguinte depósito totalmente reembolsável.

Cash deposit: USD 300 per accommodation, per stay

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
O nome do titular do cartão de crédito utilizado no check-in para despesas extras deve ser o mesmo nome do hóspede titular utilizado na reserva do quarto
Esta propriedade aceita cartões de crédito, pagamento com celular e dinheiro.
Entre as opções de pagamento com celular estão: PayPal.
Esta propriedade reserva-se o direito de pré-autorizar o cartão de crédito do hóspede antes da chegada.
Os recursos de segurança disponíveis na propriedade incluem detector de monóxido de carbono, extintor de incêndio, sistema de segurança e kit de primeiros socorros
Esta propriedade oferece limpeza profissional

É necessário reservar os seguintes serviços: horários para jogo de golfe. As reservas podem ser feitas contatando hotel antes da viagem usando as informações para contato fornecidas na confirmação da reserva.
Somente hóspedes registrados podem ter acesso aos quartos.
A propriedade utiliza serviço de limpeza profissional.
Há possibilidade de check-in sem contato e check-out sem contato.
Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).

Taxa de traslado de/para o aeroporto: USD 200 por veículo (ida e volta)
Taxa para animais de estimação: USD 25 por animal (pode variar de acordo com a duração da estadia) mais USD 25 para taxa única de limpeza

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.