Mikaella Hotel
From
US$ 197
/noite
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From
US$ 197
/noite
Sobre este alojamento
Algumas das comodidades e serviços em destaque incluem Wi-fi grátis e um cabeleireiro.
Comodidades
Algumas das comodidades e serviços em destaque incluem Wi-fi grátis e um cabeleireiro.
Comodidades para negócios
Uma receção aberta 24 horas e um cofre na receção estão entre o leque de comodidades oferecidas por Este hotel. Este hotel disponibiliza transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 20 quartos com ar condicionado e Smart TV. Ao final do dia, assista a uma seleção de canais digitais. As casas de banho estão equipadas com um polibã.
Localização
Com uma estadia Mikaella Hotel, ficará numa localização central em San Miguel de Allende, a 1 minuto(s) de carro de Igreja de San Miguel Arcángel e a 12 minuto(s) de La Gruta Spa. Este hotel está a 0,1 km (0,1 mi) de Jardim Allende e a 0,1 km (0,1 mi) de Casa del Mayorazgo de la Canal.
O que há nas proximidades
Casa del Mayorazgo de la Canal(0.1 milhas)
Jardim Allende(0.1 milhas)
Museo Historico de San Miguel de Allende(0.1 milhas)
Templo de Las Monjas(0.1 milhas)
Escola de Belas Artes(0.1 milhas)
Escuela Universitaria de Bellas Artes(0.1 milhas)
Templo de la Inmaculada Concepción(0.1 milhas)
Igreja de São Rafael(0.1 milhas)
Igreja de San Miguel Arcángel(0.1 milhas)
Capela da Terceira Ordem(0.1 milhas)
Teatro Ángela Peralta(0.1 milhas)
Zócalo Arte Popular(0.2 milhas)
Templo de San Francisco(0.2 milhas)
Biblioteca Pública San Miguel de Allende(0.3 milhas)
Oratorio of San Felipe Neri(0.3 milhas)
O aeroporto principal mais próximo é o de Querétaro (QRO-Aeroporto Internacional de Querétaro)(53.7 milhas)
Wi-fi gratuito
Cofre
Salão de beleza
24-Hour Front Desk
Airport Transportation (surcharge)
Smoke-Free Property
Localização
9 Canal Zona Centro, Zona Centro, San Miguel de Allende, Estado de Guanajuato, México
Casa del Mayorazgo de la Canal (0.1 milhas)
Jardim Allende (0.1 milhas)
Museo Historico de San Miguel de Allende (0.1 milhas)
Templo de Las Monjas (0.1 milhas)
Escola de Belas Artes (0.1 milhas)
Escuela Universitaria de Bellas Artes (0.1 milhas)
Opções de quartos
16
Quarto Nobre
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Ar condicionadoCasa de banho privadaSmart TV
16
Quarto Deluxe
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Ar condicionadoCasa de banho privadaSmart TV
14
Quarto Júnior
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Ar condicionadoCasa de banho privadaSmart TV
Avaliações dos hóspedes sobre Mikaella Hotel
8.2
Muito Bom
Com base em 237 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
O Hotel Mikaella está localizado a poucos passos da praça principal de San Miguel, o que facilita a exploração, mas muitos comentários alertam para o barulho significativo do trânsito e das casas noturnas até altas horas da noite e nas primeiras horas da manhã, o que pode interromper o descanso.
Saiba maisIsto foi útil?
O que pensam os hóspedes
O Hotel Mikaella está localizado a poucos passos da praça principal de San Miguel, o que facilita a exploração, mas muitos comentários alertam para o barulho significativo do trânsito e das casas noturnas até altas horas da noite e nas primeiras horas da manhã, o que pode interromper o descanso.
O serviço é frequentemente amigável e prestativo, embora vários hóspedes tenham relatado pouca capacidade de resposta ou preocupações com a segurança. Os quartos são pequenos, com alguns sem janelas ou ventilação, e vários comentários mencionam odores de esgoto ou umidade, bem como água quente inconsistente. O feedback sobre a limpeza varia de muito limpo a falta de limpeza e itens desgastados ou sujos. Adequado para viajantes com orçamento limitado que procuram uma base simples.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As comodidades são modestas, com um terraço no último andar que oferece vistas e um restaurante no local; não há estacionamento no local e o serviço de manobrista/acesso de veículos pode ser inconveniente ou lento.
Avaliações dos hóspedes relacionadas
8
Joselito Roldan
25 de abr. de 2023
·
A estadia foi de 8 noites
Mikaella is a beautiful and unique property right in the heart of San Miguel de Allende. Rightfully rated 3 stars, Mikaella redeems itself from all the amenities of a western joint by offering the best rooftop views and the friendliest staff. Its location is just a few steps from the town plaza and the breathtaking Parroquia de San Miguel Arcángel. I spent most days exploring so when I got back to the hotel, it was a welcoming place to rest. The top floor with the shared rooftop is worth the price.
Mikaella is a beautiful and unique property right in the heart of San Miguel de Allende. Rightfully rated 3 stars, Mikaella redeems itself from all the amenities of a western joint by offering the best rooftop views and the friendliest staff. Its location is just a few steps from the town plaza and the breathtaking Parroquia de San Miguel Arcángel. I spent most days exploring so when I got back to the hotel, it was a welcoming place to rest. The top floor with the shared rooftop is worth the price.
8
Mark Stephen
27 de out. de 2023
·
A estadia foi de 2 noites
Nice place, traditional Mexican interior courtyard, a little noisy during day but quiet around bedtime. Wonderful restaurant, not open early if you want breakfast early. Walking distance to everything in SMA. Just be aware it is located on a street that has the traffic blocked being so close to the cathedral plaza, so taxi drop off a 1/2 block away if you have a lot or heavy luggage, but good to keep traffic noise down. Good value, you get what you pay for.
Nice place, traditional Mexican interior courtyard, a little noisy during day but quiet around bedtime. Wonderful restaurant, not open early if you want breakfast early. Walking distance to everything in SMA. Just be aware it is located on a street that has the traffic blocked being so close to the cathedral plaza, so taxi drop off a 1/2 block away if you have a lot or heavy luggage, but good to keep traffic noise down. Good value, you get what you pay for.
10
Telma
4 de jul. de 2024
·
A estadia foi de 3 noites
You can’t beat the location. Staff is friendly. Comfortable, king beds. Appreciated the complimentary coffee on the terrace.
You can’t beat the location. Staff is friendly. Comfortable, king beds. Appreciated the complimentary coffee on the terrace.
10
David Mitchell
28 de set. de 2024
·
A estadia foi de 4 noites
If you don't mind the noise of constant festivals in the centre of town, then this place has everything, including a nice rooftop deck. Staff was friendly and extremely helpful.
If you don't mind the noise of constant festivals in the centre of town, then this place has everything, including a nice rooftop deck. Staff was friendly and extremely helpful.
10
Neida
4 de out. de 2023
·
A estadia foi de 3 noites
Very convenient location and lovely views! ❤️
Very convenient location and lovely views! ❤️
10
Walli Kay
16 de ago. de 2024
·
A estadia foi de 7 noites
You can't beat the location of this place! Just steps from the main square of San Miguel De Allende. Literally everything I wanted to see was right there. Good food at the restaurant, Drug store downstairs, and Starbucks two doors down.
You can't beat the location of this place! Just steps from the main square of San Miguel De Allende. Literally everything I wanted to see was right there. Good food at the restaurant, Drug store downstairs, and Starbucks two doors down.
10
Fernando
2 de dez. de 2024
·
A estadia foi de 3 noites
Amazing location and great hotel with views from the rooftop.
Amazing location and great hotel with views from the rooftop.
8
Bernardo
1 de dez. de 2023
·
A estadia foi de 2 noites
Muy buena opción con excelente ubicación y a un costo inmejorable. Las habitaciones son pequeñas pero las camas están muy cómodas y limpias. Si no se tiene inconveniente en que el hotel no cuenta con estacionamiento y el servicio de valet debe anticiparse media hora antes. Es una opción muy recomendable porque toda está muy cerca caminando.
Muy buena opción con excelente ubicación y a un costo inmejorable. Las habitaciones son pequeñas pero las camas están muy cómodas y limpias. Si no se tiene inconveniente en que el hotel no cuenta con estacionamiento y el servicio de valet debe anticiparse media hora antes. Es una opción muy recomendable porque toda está muy cerca caminando.
6
Yelitza
4 de ago. de 2024
·
A estadia foi de 1 noite
No me encantó el hotel. La habitación no tiene nada de ventilación, ni el baño. El baño no tiene ventana ni extractor, entonces su ventilación es hacia la habitación. Eso me pareció muy incómodo y antihigiénico. La habitación es pequeña, pero está bien, solo el tema de ventilación y que el estacionamiento no es gratuito, no es del hotel.
No me encantó el hotel. La habitación no tiene nada de ventilación, ni el baño. El baño no tiene ventana ni extractor, entonces su ventilación es hacia la habitación. Eso me pareció muy incómodo y antihigiénico. La habitación es pequeña, pero está bien, solo el tema de ventilación y que el estacionamiento no es gratuito, no es del hotel.
4
Miguel
21 de mai. de 2023
·
Mal el sistema de estacionamiento, entiendo lo conflictivo de la zona en cuestión turística, pero donde se estacionan los carros esta muy lejos por lo que si traes maletas, olvidenlo. De mala gana te ayuda la persona del "valet". Tienes que avisar con mucha anticipación si necesitas el carro porque se tardan mucho en traerlo. Y con personas mayores y de movilidad reducida eso puede ser un problema. No regreso.
Mal el sistema de estacionamiento, entiendo lo conflictivo de la zona en cuestión turística, pero donde se estacionan los carros esta muy lejos por lo que si traes maletas, olvidenlo. De mala gana te ayuda la persona del "valet". Tienes que avisar con mucha anticipación si necesitas el carro porque se tardan mucho en traerlo. Y con personas mayores y de movilidad reducida eso puede ser un problema. No regreso.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos hóspedes acharam os espaços limpos, mas outros relataram odores de mofo ou esgoto e ocorrências ocasionais, como roupa de cama suja ou falta de serviço.
Avaliações dos hóspedes relacionadas
6
Claudia
21 de mar. de 2023
·
A estadia foi de 1 noite
Nos asignaron 2 habitaciones hasta las 4 y había pelos en la bañera.
Nos asignaron 2 habitaciones hasta las 4 y había pelos en la bañera.
10
Karla Surely
1 de abr. de 2023
·
A estadia foi de 1 noite
Very close to shopping and dinning, the hotel staff was great and the rooms are very clean.
Very close to shopping and dinning, the hotel staff was great and the rooms are very clean.
10
Ana
21 de mai. de 2024
·
A estadia foi de 3 noites
Very clean and friendly!
Very clean and friendly!
8
Maria
18 de fev. de 2025
·
A estadia foi de 2 noites
Great location! Very clean and comfortable. Everything is walking distance.
Great location! Very clean and comfortable. Everything is walking distance.
10
Rob
10 de mar. de 2025
·
A estadia foi de 1 noite
Excelente servicio, instalaciones limpias
Excelente servicio, instalaciones limpias
2
alejandro
7 de set. de 2024
·
A estadia foi de 1 noite
Received an extortion call at 4am trying to get money from me. The hotel staff gave my number to these people. Asked locals the next morning and it is a usual scam where tourist are falsely accused of illicit activities and asked to pay a bribe or else…. Phones are usually leaked by hotel staff. Fortunately I caught on early enough not to fall for it. Never will give my number out when registering at a hotel again. On another note, bathroom absolutely smelled awful, like sewers. Room was not as clean as it could be. If I ever go back to SM will definitely be staying at chain manages hotel, although more expensive it is safer.
Received an extortion call at 4am trying to get money from me. The hotel staff gave my number to these people. Asked locals the next morning and it is a usual scam where tourist are falsely accused of illicit activities and asked to pay a bribe or else…. Phones are usually leaked by hotel staff. Fortunately I caught on early enough not to fall for it. Never will give my number out when registering at a hotel again. On another note, bathroom absolutely smelled awful, like sewers. Room was not as clean as it could be. If I ever go back to SM will definitely be staying at chain manages hotel, although more expensive it is safer.
6
Valeria
2 de mai. de 2023
·
A estadia foi de 3 noites
El personal es muy amable pero la verdad el hotel deja mucho que desear. Nuestras sábanas estaban sucias tuvimos que pedir que las cambiaran en la noche. También el piso estaba sucio. Quizá lo más molesto de todo fue que para que salga agua caliente tienes que prender el lavabo y esperar minutos y luego lo que sale de agua caliente dura 2 minutos. Hay muchisimo ruido y eso no es culpa de ellos, pero como cliente esperarías que si esa es la situación, el hotel haga algo para que las habitaciones sean más silenciosas. Puertas más gruesas o ventanas a prueba de ruido. La luz del baño es terrible, deberían poner focos con más iluminación. La ubicación es excelente pero creo que hay muchos aspectos que se podrían mejorar.
El personal es muy amable pero la verdad el hotel deja mucho que desear. Nuestras sábanas estaban sucias tuvimos que pedir que las cambiaran en la noche. También el piso estaba sucio. Quizá lo más molesto de todo fue que para que salga agua caliente tienes que prender el lavabo y esperar minutos y luego lo que sale de agua caliente dura 2 minutos. Hay muchisimo ruido y eso no es culpa de ellos, pero como cliente esperarías que si esa es la situación, el hotel haga algo para que las habitaciones sean más silenciosas. Puertas más gruesas o ventanas a prueba de ruido. La luz del baño es terrible, deberían poner focos con más iluminación. La ubicación es excelente pero creo que hay muchos aspectos que se podrían mejorar.
6
MartHA
24 de mar. de 2025
·
A estadia foi de 1 noite
La habitación y el baño olía como a caño
La habitación y el baño olía como a caño
4
Cynthia
23 de mar. de 2025
·
A estadia foi de 3 noites
The place has a great location however it’s close a bar/club so is noisy during the weekend in addition to that they do not offer any amenities such as hand soap which is essential and the bed was not clean, in 3 days they never clean up the room.
The place has a great location however it’s close a bar/club so is noisy during the weekend in addition to that they do not offer any amenities such as hand soap which is essential and the bed was not clean, in 3 days they never clean up the room.
6
Michael
14 de fev. de 2024
·
A estadia foi de 3 noites
I don't like writing bad reviews but there a lot of things that need to be said. First off, the bathroom had no fan or window to the outside. Consequently, it smelled damp and musty and that smell spread throughout the room. Whenever we were in the room, we kept the door and window open to try to air it out. Also, the lighting in the bathroom was completely inadequate. The light wasn't strong enough for my wife to do her makeup in the mirror and the light never penetrated to the shower area (it's behind a partial wall) so you essentially shower in the dark. There is no where in the room to hang the shower towels after showering. There are 2 hanging lights on each side of the bed that give minimal light. To read in bed, I had to use the flashlight on my phone. The hotel is supposed to be non smoking. I had to sign an agreement to not smoke in the hotel and was clearly told that smoking had to be done off premises. I'm a nonsmoker so I was happy about that rule. However, during the 3 days that we spent there, I saw 2 different sets of people smoking in the common area of the hotel in clear view of the staff who did nothing. Also, there is a nightclub a few doors down that play loud music till 2am. Not the hotel's fault but it made it hard to sleep at night. On a positive note, the staff are friendly and helpful. The hotel is located within the old town so lots of churches and great restaurants. There is a rooftop terrace overlooking the street that we enjoyed at night.
I don't like writing bad reviews but there a lot of things that need to be said. First off, the bathroom had no fan or window to the outside. Consequently, it smelled damp and musty and that smell spread throughout the room. Whenever we were in the room, we kept the door and window open to try to air it out. Also, the lighting in the bathroom was completely inadequate. The light wasn't strong enough for my wife to do her makeup in the mirror and the light never penetrated to the shower area (it's behind a partial wall) so you essentially shower in the dark. There is no where in the room to hang the shower towels after showering. There are 2 hanging lights on each side of the bed that give minimal light. To read in bed, I had to use the flashlight on my phone. The hotel is supposed to be non smoking. I had to sign an agreement to not smoke in the hotel and was clearly told that smoking had to be done off premises. I'm a nonsmoker so I was happy about that rule. However, during the 3 days that we spent there, I saw 2 different sets of people smoking in the common area of the hotel in clear view of the staff who did nothing. Also, there is a nightclub a few doors down that play loud music till 2am. Not the hotel's fault but it made it hard to sleep at night. On a positive note, the staff are friendly and helpful. The hotel is located within the old town so lots of churches and great restaurants. There is a rooftop terrace overlooking the street that we enjoyed at night.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são pequenos; alguns não têm janelas ou ventilação, e o barulho dos locais próximos ou do pátio é comum. O feedback sobre o Wi-Fi varia de muito lento a confiável.
Avaliações dos hóspedes relacionadas
4
Emanuel
4 de mar. de 2024
·
A estadia foi de 2 noites
Power kept going out. Room was very tiny. Water was only cold in shower the first night. Second night the water finally got hot. Windows don’t give you much privacy as it’s a courtyard and you can see others across and vice versa. PS. There was a club next door and music was thumping until 4 am.
Power kept going out. Room was very tiny. Water was only cold in shower the first night. Second night the water finally got hot. Windows don’t give you much privacy as it’s a courtyard and you can see others across and vice versa. PS. There was a club next door and music was thumping until 4 am.
2
Diego
3 de fev. de 2025
·
A estadia foi de 2 noites
La habitación es demasiado pequeña, podría decir q no cumple siquiera normas de hostelería.. no hay ventilación, el cuarto huele a huemedad muy fuerte .. es un motel , mucho ruido
La habitación es demasiado pequeña, podría decir q no cumple siquiera normas de hostelería.. no hay ventilación, el cuarto huele a huemedad muy fuerte .. es un motel , mucho ruido
8
Amy
2 de jan. de 2025
·
A estadia foi de 5 noites
The staff was friendly and responsive to our requests. We stayed here 5 nights over Christmas. It’s in a prime location near the center and everything. There’s a drugstore right next door to buy snacks and extra waters. We read the reviews on how loud the street noise is and it’s all true. We expected some noise but it’s LOUD until almost 3am and it starts back up around 6:30 am. For this reason, we would not stay here again if we were to return. Our room was missing basic necessities when we first checked in like toilet paper and towels for two people, but they were quick to respond. It’s a beautiful town with lots of restaurants and cute shops all within a few blocks.
The staff was friendly and responsive to our requests. We stayed here 5 nights over Christmas. It’s in a prime location near the center and everything. There’s a drugstore right next door to buy snacks and extra waters. We read the reviews on how loud the street noise is and it’s all true. We expected some noise but it’s LOUD until almost 3am and it starts back up around 6:30 am. For this reason, we would not stay here again if we were to return. Our room was missing basic necessities when we first checked in like toilet paper and towels for two people, but they were quick to respond. It’s a beautiful town with lots of restaurants and cute shops all within a few blocks.
6
Carlos Mauricio
30 de jul. de 2023
·
A estadia foi de 1 noite
La ubicación genial, la propiedad bien en lo general, la habitación típico cuando contratas por aplicaciones y tienes descuentos te dan la peor habitación que tienen, bueno la habitación linda, pero sin ventanas, ósea parecía cárcel, pero linda y lo más feo de todo, ruido toda la madrugada, de música y borrachos, esos hace que sea una pésima elección ese hotel
La ubicación genial, la propiedad bien en lo general, la habitación típico cuando contratas por aplicaciones y tienes descuentos te dan la peor habitación que tienen, bueno la habitación linda, pero sin ventanas, ósea parecía cárcel, pero linda y lo más feo de todo, ruido toda la madrugada, de música y borrachos, esos hace que sea una pésima elección ese hotel
8
Malcolm
15 de mai. de 2023
·
A estadia foi de 2 noites
The hotel is well-located near the main square; but the rooms are very small; the bathrooms are tiny; and the music from the restaurant is way too loud until late at night. Wi-Fi was glacially slow. The hotel needs to have breakfast included. Staff was very kind & helpful.
The hotel is well-located near the main square; but the rooms are very small; the bathrooms are tiny; and the music from the restaurant is way too loud until late at night. Wi-Fi was glacially slow. The hotel needs to have breakfast included. Staff was very kind & helpful.
8
Pablo
23 de out. de 2023
·
A estadia foi de 2 noites
El hotel está bien y muy bien ubicado, lo unico que no me gustó fue que nuestra habitación no tenía ventanas y las almohadas no eran muy comodas. El check in fue más tarde de lo esperado por que no había agua en la zona y aunque no sea culpa directamente del hotel creo que pudieron tener una mejor atención. Esperaron a que pagamos para decirnos que no había agua y que esperaban llegará pronto. El hotel no tiene estacionamiento y se debe dejar el coche en valet parking a dos calles de distancia.
El hotel está bien y muy bien ubicado, lo unico que no me gustó fue que nuestra habitación no tenía ventanas y las almohadas no eran muy comodas. El check in fue más tarde de lo esperado por que no había agua en la zona y aunque no sea culpa directamente del hotel creo que pudieron tener una mejor atención. Esperaron a que pagamos para decirnos que no había agua y que esperaban llegará pronto. El hotel no tiene estacionamiento y se debe dejar el coche en valet parking a dos calles de distancia.
8
Angela
14 de mai. de 2023
·
Being a remote worker, the first thing I look for when reading reviews is Wi-Fi strength. I must say I was highly impressed! I was able to work without any problems, & later stream TV with no interruptions. The room was as pictured, but I misunderstood the junior suite to have patio access to the balcony pictured, & my room did not. The balcony was beside my room, about a half level up. Overall, the room was nice & clean, but I did find two small things (an earplug & what appeared to be a bottle cap) in the floor of my room that weren’t mine. They were rather small, & I see how they could be overlooked, but it was slightly concerning. The restaurant downstairs begins setting up rather early. Around 6:00 am, I was awaken by some of the noise. Also, the area has loud music at night. I highly recommend bringing earplugs along. There is a pharmacy downstairs & a Starbucks right next door, which was very nice. ATM access is a few meters away. I feel that I’m leaving a bad review, & I hate that because over all, my experience was positive & the staff was very kind & helpful, but those few small things were problematic, unfortunately.
Being a remote worker, the first thing I look for when reading reviews is Wi-Fi strength. I must say I was highly impressed! I was able to work without any problems, & later stream TV with no interruptions. The room was as pictured, but I misunderstood the junior suite to have patio access to the balcony pictured, & my room did not. The balcony was beside my room, about a half level up. Overall, the room was nice & clean, but I did find two small things (an earplug & what appeared to be a bottle cap) in the floor of my room that weren’t mine. They were rather small, & I see how they could be overlooked, but it was slightly concerning. The restaurant downstairs begins setting up rather early. Around 6:00 am, I was awaken by some of the noise. Also, the area has loud music at night. I highly recommend bringing earplugs along. There is a pharmacy downstairs & a Starbucks right next door, which was very nice. ATM access is a few meters away. I feel that I’m leaving a bad review, & I hate that because over all, my experience was positive & the staff was very kind & helpful, but those few small things were problematic, unfortunately.
8
Sara
2 de nov. de 2023
·
A estadia foi de 1 noite
El hotel tiene excelente ubicación y es muy bonito. Las habitaciones son aceptables (con ventanuco a la zona común en el baño, no en el dormitorio) pero cómodas. El servicio correcto. Wifi funciona bastante mal. Todo se compensa por la localización.
El hotel tiene excelente ubicación y es muy bonito. Las habitaciones son aceptables (con ventanuco a la zona común en el baño, no en el dormitorio) pero cómodas. El servicio correcto. Wifi funciona bastante mal. Todo se compensa por la localización.
6
Yelitza
4 de ago. de 2024
·
A estadia foi de 1 noite
No me encantó el hotel. La habitación no tiene nada de ventilación, ni el baño. El baño no tiene ventana ni extractor, entonces su ventilación es hacia la habitación. Eso me pareció muy incómodo y antihigiénico. La habitación es pequeña, pero está bien, solo el tema de ventilación y que el estacionamiento no es gratuito, no es del hotel.
No me encantó el hotel. La habitación no tiene nada de ventilación, ni el baño. El baño no tiene ventana ni extractor, entonces su ventilación es hacia la habitación. Eso me pareció muy incómodo y antihigiénico. La habitación es pequeña, pero está bien, solo el tema de ventilación y que el estacionamiento no es gratuito, no es del hotel.
6
graciela
23 de fev. de 2023
·
A estadia foi de 3 noites
La habitación que tuve 102 con balcón es cómoda, sin embargo, el hotel está ubicado a unos metros de un bar que por la noche tiene música en vivo y si van en plan de descansar es totalmente molesto ya que la música termina en la madrugada. Valdría la pena que al hacer el check-in en la recepción hicieran saber esto.
La habitación que tuve 102 con balcón es cómoda, sin embargo, el hotel está ubicado a unos metros de un bar que por la noche tiene música en vivo y si van en plan de descansar es totalmente molesto ya que la música termina en la madrugada. Valdría la pena que al hacer el check-in en la recepción hicieran saber esto.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é frequentemente descrita como amigável e prestativa, mas vários comentários citam um serviço lento ou ineficiente e alguns incidentes relacionados à segurança.
Avaliações dos hóspedes relacionadas
2
Daniela de la
18 de fev. de 2024
·
A estadia foi de 2 noites
The only good thing about this place is the location, other than that, it’s very bad, and extremely noisy couldn’t sleep without earplugs. The room smelled humid, we didn’t care until the next morning when I took a shower and the whole room flooded, there was a pool around the bed. I went to ask for help at the reception and the lady called Maripaz ignored us, had to wait more than 30 min for a manager to arrive. We had booked two nights, and we obviously left. I’m still waiting on my refund. Would never recommend this place.
The only good thing about this place is the location, other than that, it’s very bad, and extremely noisy couldn’t sleep without earplugs. The room smelled humid, we didn’t care until the next morning when I took a shower and the whole room flooded, there was a pool around the bed. I went to ask for help at the reception and the lady called Maripaz ignored us, had to wait more than 30 min for a manager to arrive. We had booked two nights, and we obviously left. I’m still waiting on my refund. Would never recommend this place.
2
ANGEL A
6 de dez. de 2023
·
A estadia foi de 2 noites
Enlisto los problemas que tuvimos: 1. El auto se deja a un par de cuadras del hotel, no hay quien ayude con las maletas y el estacionamiento/valet cuesta $150.00 por día, literal te dejan morir cargando tus cosas hasta la puerta del hotel que si llegas de noche está cerrada. 2. No servía la caja fuerte de la habitación (que incómodamente se encuentra debajo del lavamanos), no la pudieron arreglar y “encargamos” los objetos de valor para que los resguardaran en la recepción y nos robaron unos lentes de sol Coach de $5,000.00. 3. Los empleados no se comunican entre ellos, cuando solicitamos los artículos bajo resguardo en el lobby, decían que “no había nada, que no les habían dejado nada en resguardo” y tuvimos que esperar más de media hora a que los “encontraran” 3. Las mezcladoras del lavamanos son de tan mala calidad, que se rompen por el simple uso, no sólo nos la querían cobrar a pesar de no ser nuestra culpa, sino que querían cobrarla en $1,000.00, cuando en internet vimos que costaba $450.00. 4. La habitación daba a la calle y TODA la noche se oye el ruido de la calle de los que están de fiesta, a las 5 de la mañana, de los repartidores y la basura, y desde las 7 de la mañana, de los turistas. La habitación tiene cero insonorización y se escucha todo, no logramos descansar en absoluto. Pésima experiencia, no vale lo que cuesta y no solo nos robaron, sino que querían que pagáramos por algo que se rompió por ser de pésima calidad.
Enlisto los problemas que tuvimos: 1. El auto se deja a un par de cuadras del hotel, no hay quien ayude con las maletas y el estacionamiento/valet cuesta $150.00 por día, literal te dejan morir cargando tus cosas hasta la puerta del hotel que si llegas de noche está cerrada. 2. No servía la caja fuerte de la habitación (que incómodamente se encuentra debajo del lavamanos), no la pudieron arreglar y “encargamos” los objetos de valor para que los resguardaran en la recepción y nos robaron unos lentes de sol Coach de $5,000.00. 3. Los empleados no se comunican entre ellos, cuando solicitamos los artículos bajo resguardo en el lobby, decían que “no había nada, que no les habían dejado nada en resguardo” y tuvimos que esperar más de media hora a que los “encontraran” 3. Las mezcladoras del lavamanos son de tan mala calidad, que se rompen por el simple uso, no sólo nos la querían cobrar a pesar de no ser nuestra culpa, sino que querían cobrarla en $1,000.00, cuando en internet vimos que costaba $450.00. 4. La habitación daba a la calle y TODA la noche se oye el ruido de la calle de los que están de fiesta, a las 5 de la mañana, de los repartidores y la basura, y desde las 7 de la mañana, de los turistas. La habitación tiene cero insonorización y se escucha todo, no logramos descansar en absoluto. Pésima experiencia, no vale lo que cuesta y no solo nos robaron, sino que querían que pagáramos por algo que se rompió por ser de pésima calidad.
10
Erika
2 de dez. de 2024
·
A estadia foi de 1 noite
Great service
Great service
10
Mark
9 de dez. de 2024
·
A estadia foi de 1 noite
Great staff, friendly and helpful, especially Nancy. Located in the heart of the historic district it is very walkable. Close to the church, many restaurants; coffee shops; bars and rooftop bars; shopping etc.
Great staff, friendly and helpful, especially Nancy. Located in the heart of the historic district it is very walkable. Close to the church, many restaurants; coffee shops; bars and rooftop bars; shopping etc.
10
Mark
3 de mar. de 2025
·
A estadia foi de 3 noites
Very nice hotel just minutes from the cathedral and main plaza, many restaurants and bars, and shopping. Great location. Nancy at the front desk is very nice, friendly, and efficient.
Very nice hotel just minutes from the cathedral and main plaza, many restaurants and bars, and shopping. Great location. Nancy at the front desk is very nice, friendly, and efficient.
2
Carina
30 de dez. de 2021
·
A estadia foi de 1 noite
Als wir in San Miguel Allende ankammen, haben wir das Hotel kontaktiert, da alle Strassen zu waren (scheinbar ist das normal). Die Reception sagte uns, wir sollen nochca. 1 Stunde herumfahren da kein Parkplatz verfügbar war und legte das Telefon auf. Wir mussten ca. 15 min zu Fuss entfernt auf der Strasse parkieren. Als wir beim Hotel ankammen, mussten wir auch noch einen anderen Preis bezahlen als abgemacht „Kartenkommision“ nannte Sie es. Noch dazu, am nächsten Tag wollten wir am 7.30 losfahren und als wir bereits 40 Min unterwegs waren, rufte das Hotel und an, in unserem Auto war ein Schlüssel von einem anderen Kunden! Wir mussten zurückfahren und mussten unsere Reise dann mit Verkehr weiterfahren. Anstatt 4 Stunden, wurden es mehr als 5! Als wir dies am Hotel gesagt haben, ignorierten Sie uns. Die Bedienung an der Reception war die Hölle!
Als wir in San Miguel Allende ankammen, haben wir das Hotel kontaktiert, da alle Strassen zu waren (scheinbar ist das normal). Die Reception sagte uns, wir sollen nochca. 1 Stunde herumfahren da kein Parkplatz verfügbar war und legte das Telefon auf. Wir mussten ca. 15 min zu Fuss entfernt auf der Strasse parkieren. Als wir beim Hotel ankammen, mussten wir auch noch einen anderen Preis bezahlen als abgemacht „Kartenkommision“ nannte Sie es. Noch dazu, am nächsten Tag wollten wir am 7.30 losfahren und als wir bereits 40 Min unterwegs waren, rufte das Hotel und an, in unserem Auto war ein Schlüssel von einem anderen Kunden! Wir mussten zurückfahren und mussten unsere Reise dann mit Verkehr weiterfahren. Anstatt 4 Stunden, wurden es mehr als 5! Als wir dies am Hotel gesagt haben, ignorierten Sie uns. Die Bedienung an der Reception war die Hölle!
10
Alex
1 de out. de 2024
·
A estadia foi de 1 noite
Excelente lugar muy céntrico y buen trato por parte de las recepcionistas
Excelente lugar muy céntrico y buen trato por parte de las recepcionistas
2
Rodrigo
4 de jul. de 2025
·
A estadia foi de 1 noite
Terrible experiencia, de verdad ahórrense el problema, no tienen personal que atienda, ni en recepción, ni de limpieza, ni seguridad; vaya no hay nadie. Está muy ruidoso, muy peligroso (puerta abierta a su suerte), no hacen el aseo, no hay con quien comunicar nada, no contestan el teléfono tampoco si necesitas algo, tampoco los correos o los mensajes. Se metieron varias personas borrachas al lobby desde la calle e hicieron su fiesta, nadie que les diga nada o los saque y no nos dejaron dormir. Todo terrible, no entiendo como les dan la licencia de funcionamiento o el visto bueno de protección civil o porque hoteles.com se quema anunciándolos en su plataforma.
Terrible experiencia, de verdad ahórrense el problema, no tienen personal que atienda, ni en recepción, ni de limpieza, ni seguridad; vaya no hay nadie. Está muy ruidoso, muy peligroso (puerta abierta a su suerte), no hacen el aseo, no hay con quien comunicar nada, no contestan el teléfono tampoco si necesitas algo, tampoco los correos o los mensajes. Se metieron varias personas borrachas al lobby desde la calle e hicieron su fiesta, nadie que les diga nada o los saque y no nos dejaron dormir. Todo terrible, no entiendo como les dan la licencia de funcionamiento o el visto bueno de protección civil o porque hoteles.com se quema anunciándolos en su plataforma.
8
Rick
30 de mai. de 2025
·
A estadia foi de 3 noites
Great location, steps away from the main square. Service was outstanding and hotel staff were super friendly. Room was very comfortable and the air-conditioning was terrific. I would most definitely stay again.
Great location, steps away from the main square. Service was outstanding and hotel staff were super friendly. Room was very comfortable and the air-conditioning was terrific. I would most definitely stay again.
2
Rene
25 de set. de 2023
·
A estadia foi de 2 noites
Got a backpack stolen from the lobby and had little help checking cameras. Never found it.
Got a backpack stolen from the lobby and had little help checking cameras. Never found it.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização excepcionalmente central, a poucos passos da praça principal e dos principais pontos turísticos. O acesso de veículos é limitado e a vida noturna ou a atividade nas ruas da área frequentemente trazem barulho significativo.
Avaliações dos hóspedes relacionadas
8
Beto
23 de dez. de 2024
·
A estadia foi de 2 noites
Excelente ubicación
Excelente ubicación
10
MONICA
12 de out. de 2024
·
A estadia foi de 2 noites
Best location!!!
Best location!!!
8
Daniel
4 de mar. de 2023
·
A estadia foi de 3 noites
Great location
Great location
8
Maria
18 de fev. de 2025
·
A estadia foi de 2 noites
Great location! Very clean and comfortable. Everything is walking distance.
Great location! Very clean and comfortable. Everything is walking distance.
10
Luis
5 de jan. de 2025
·
A estadia foi de 2 noites
Muy centrico. La pasamos muy bien. Todo esta muy cerca
Muy centrico. La pasamos muy bien. Todo esta muy cerca
10
Alejandro
14 de nov. de 2024
·
A estadia foi de 1 noite
Un lugar muy bonito, y a pasos literalmente de la catedral. La atención fue muy buena.
Un lugar muy bonito, y a pasos literalmente de la catedral. La atención fue muy buena.
10
jose
22 de jun. de 2024
·
A estadia foi de 1 noite
Great place to stay right in the middle of it.
Great place to stay right in the middle of it.
6
Susan
13 de fev. de 2024
·
A estadia foi de 2 noites
Perfect location.
Perfect location.
10
Ricardo
25 de nov. de 2023
·
A estadia foi de 3 noites
Great location, 1 min from the main plaza, clean rooms, comfortable bed.
Great location, 1 min from the main plaza, clean rooms, comfortable bed.
8
Rick
30 de mai. de 2025
·
A estadia foi de 3 noites
Great location, steps away from the main square. Service was outstanding and hotel staff were super friendly. Room was very comfortable and the air-conditioning was terrific. I would most definitely stay again.
Great location, steps away from the main square. Service was outstanding and hotel staff were super friendly. Room was very comfortable and the air-conditioning was terrific. I would most definitely stay again.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O restaurante no local recebe comentários positivos, embora possa não abrir cedo e alguns mencionem música alta à noite; o café da manhã não está incluído.
Avaliações dos hóspedes relacionadas
8
Malcolm
15 de mai. de 2023
·
A estadia foi de 2 noites
The hotel is well-located near the main square; but the rooms are very small; the bathrooms are tiny; and the music from the restaurant is way too loud until late at night. Wi-Fi was glacially slow. The hotel needs to have breakfast included. Staff was very kind & helpful.
The hotel is well-located near the main square; but the rooms are very small; the bathrooms are tiny; and the music from the restaurant is way too loud until late at night. Wi-Fi was glacially slow. The hotel needs to have breakfast included. Staff was very kind & helpful.
8
Mark Stephen
27 de out. de 2023
·
A estadia foi de 2 noites
Nice place, traditional Mexican interior courtyard, a little noisy during day but quiet around bedtime. Wonderful restaurant, not open early if you want breakfast early. Walking distance to everything in SMA. Just be aware it is located on a street that has the traffic blocked being so close to the cathedral plaza, so taxi drop off a 1/2 block away if you have a lot or heavy luggage, but good to keep traffic noise down. Good value, you get what you pay for.
Nice place, traditional Mexican interior courtyard, a little noisy during day but quiet around bedtime. Wonderful restaurant, not open early if you want breakfast early. Walking distance to everything in SMA. Just be aware it is located on a street that has the traffic blocked being so close to the cathedral plaza, so taxi drop off a 1/2 block away if you have a lot or heavy luggage, but good to keep traffic noise down. Good value, you get what you pay for.
10
Telma
4 de jul. de 2024
·
A estadia foi de 3 noites
You can’t beat the location. Staff is friendly. Comfortable, king beds. Appreciated the complimentary coffee on the terrace.
You can’t beat the location. Staff is friendly. Comfortable, king beds. Appreciated the complimentary coffee on the terrace.
8
Valentina
30 de ago. de 2024
·
A estadia foi de 2 noites
Gran locación, con restaurante, salón de belleza y farmacia.
Gran locación, con restaurante, salón de belleza y farmacia.
10
Walli Kay
16 de ago. de 2024
·
A estadia foi de 7 noites
You can't beat the location of this place! Just steps from the main square of San Miguel De Allende. Literally everything I wanted to see was right there. Good food at the restaurant, Drug store downstairs, and Starbucks two doors down.
You can't beat the location of this place! Just steps from the main square of San Miguel De Allende. Literally everything I wanted to see was right there. Good food at the restaurant, Drug store downstairs, and Starbucks two doors down.
6
Michel
22 de jul. de 2024
·
A estadia foi de 1 noite
Noisy noisy noisy. (Quiet from 12am-7am). The best thing about this place is the location. The bed was comfy. The rooms are courtyard view that open onto a general commercial center. So there’s art galleries, a beauty salon, pharmacy and a restaurants. You hear ALL the comings and goings of EVERYONE. Don’t plan on a midday nap.
Noisy noisy noisy. (Quiet from 12am-7am). The best thing about this place is the location. The bed was comfy. The rooms are courtyard view that open onto a general commercial center. So there’s art galleries, a beauty salon, pharmacy and a restaurants. You hear ALL the comings and goings of EVERYONE. Don’t plan on a midday nap.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
Helena
12 de mar. de 2023
·
A estadia foi de 2 noites
The only think i didn't like was that you can hear the music of the places around all night long.
The only think i didn't like was that you can hear the music of the places around all night long.
8
MA ANGELICA
6 de mar. de 2023
·
A estadia foi de 1 noite
La habitación muy reducida, especialmente el baño, un poco incómodo para tener los productos de baño, no hay repisas ni donde colgar las toallas, muy muy pequeños los espacios. El agua caliente de la regadera tarda muchísimo en salir. Por lo demás, excelente ubicación y muy buen servicio, si regresaría.
La habitación muy reducida, especialmente el baño, un poco incómodo para tener los productos de baño, no hay repisas ni donde colgar las toallas, muy muy pequeños los espacios. El agua caliente de la regadera tarda muchísimo en salir. Por lo demás, excelente ubicación y muy buen servicio, si regresaría.
8
Daniel
4 de mar. de 2023
·
A estadia foi de 3 noites
Great location
Great location
6
graciela
23 de fev. de 2023
·
A estadia foi de 3 noites
La habitación que tuve 102 con balcón es cómoda, sin embargo, el hotel está ubicado a unos metros de un bar que por la noche tiene música en vivo y si van en plan de descansar es totalmente molesto ya que la música termina en la madrugada. Valdría la pena que al hacer el check-in en la recepción hicieran saber esto.
La habitación que tuve 102 con balcón es cómoda, sin embargo, el hotel está ubicado a unos metros de un bar que por la noche tiene música en vivo y si van en plan de descansar es totalmente molesto ya que la música termina en la madrugada. Valdría la pena que al hacer el check-in en la recepción hicieran saber esto.
6
javier
17 de fev. de 2023
·
Hotel could use some renovations, room's door was so fragile. I didn't have toilet paper in my room.
Hotel could use some renovations, room's door was so fragile. I didn't have toilet paper in my room.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 22:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Este alojamento disponibiliza transporte a partir do aeroporto. Forneça ao alojamento informações sobre a sua chegada antes de viajar, através dos dados de contacto que poderá encontrar na sua confirmação de reserva. Contacte o alojamento pelo menos 24 horas antes da chegada para organizar o check-in, através dos dados que constam na sua confirmação de reserva. Os clientes irão receber um e-mail 24 horas antes da chegada com instruções para o check-in. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- O alojamento dispõe do seguinte elemento de segurança: extintor.
- Taxa de transporte de/para o aeroporto: 3000 MXN por veículo (ida e volta, ocupação máxima de 3) pessoas
- Depósito para estadia de animais de estimação: 1500 MXN por estadia
- Estadia de animais de estimação: 650 MXN por animal, por noite
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
Cortesias mais populares
Wi-fi gratuito
Cofre
Salão de beleza
24-Hour Front Desk
Airport Transportation (surcharge)
Smoke-Free Property
Geral
Salão de beleza
Smoke-Free Property
Upper Floors (Stairs Only)
Not Wheelchair Accessible
Estacionamento
Airport Transportation (surcharge)
Serviços
Cofre
24-Hour Front Desk
Internet
Wi-fi gratuito