Aldea Kuká, Luxury Eco Boutique Hotel
US$ 212
/noite
Média para outubro
Preços para Aldea Kuká, Luxury Eco Boutique Hotel
Selecione datas para ver preços e disponibilidade
US$ 212
/noite
Média para outubro
Preços médios mensais
Em Aldea Kuká, Luxury Eco Boutique Hotel, o preço por noite é, em média, US$ 212 no mês mais barato (outubro) e US$ 491 no mês mais caro (abril), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 386 |
| fevereiro | US$ 476 |
| março | US$ 348 |
| abril | US$ 491 |
| maio | US$ 275 |
| junho | US$ 266 |
| julho | US$ 295 |
| agosto | US$ 279 |
| setembro | US$ 214 |
| outubro | US$ 212 |
| novembro | US$ 261 |
| dezembro | US$ 385 |
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out. · US$ 212
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Mais caro: abril (aprox. US$ 491)
Mais barato: outubro (aprox. US$ 212)
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Trabalhe o bronze e experimente um health club ou uma piscina exterior. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de c...
Comodidades
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Trabalhe o bronze e experimente um health club ou uma piscina exterior. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concierge e um cabeleireiro.
Comodidades para negócios
As principais comodidades incluem um serviço de limpeza a seco, assistência multilingue e armazenamento de bagagem. Este lodge disponibiliza transporte de/para o aeroporto em horário limitado mediante uma sobretaxa.
Restaurante
Aproveite ainda para tomar um copo entre dois dedos de conversa no bar/lounge ou no bar junto à piscina. Comece as suas manhãs da melhor forma com um pequeno-almoço de cozinha local grátis, servido diariamente entre as 8:00 e as 12:00.
Quartos
Sinta-se em casa num dos 45 quartos com ar condicionado e um minibar. Mantenha-se em contacto graças à internet sem fios. As casas de banho têm artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda cofres e secretárias. A limpeza dos quartos é efetuada diária.
Localização
Ao alojar-se nAldea Kuká, Luxury Eco Boutique Hotel em Isla Holbox, ficará à beira-mar, apenas a alguns passos de Playa de Holbox e de Reserva Natural Yum Balam. Este lodge de praia está a 0,8 km (0,5 mi) de Caminho da Praia Paseo Kuka e a 1,2 km (0,7 mi) de Playa de Punta Mosquito.
O que há nas proximidades
Reserva Natural Yum Balam(0.1 milhas)
Playa de Holbox(0.1 milhas)
Caminho da Praia Paseo Kuka(0.5 milhas)
Playa de Punta Mosquito(0.7 milhas)
Praça Principal(0.8 milhas)
Píer do Tubarão-Baleia(0.8 milhas)
Letras de Holbox(0.8 milhas)
Igreja de Holbox(0.9 milhas)
Holbox Baseball Park(1.1 milhas)
Balsa de Holbox(1.1 milhas)
Praia da Bioluminescência(2.4 milhas)
Praia Punta Coco(2.4 milhas)
Isla Pasión(2.7 milhas)
Serviço de transporte ao aeroporto
Restaurante
Piscina
Serviço de quartos
Balcão de turismo
Limpeza a seco
Localização
Calle Paseo Kuka S/N, Estado de Quintana Roo, México
Reserva Natural Yum Balam (0.1 milhas)
Playa de Holbox (0.1 milhas)
Caminho da Praia Paseo Kuka (0.5 milhas)
Playa de Punta Mosquito (0.7 milhas)
Praça Principal (0.8 milhas)
Píer do Tubarão-Baleia (0.8 milhas)
Opções de quartos
11
Aldea Deluxe - Delux Double Room
1 Cama De Casal Extragrande
Dormidas 2
581 ft²
Ar condicionadoWi-Fi (gratuito)Mini bar
6
Master Suite - Suite
1 Cama De Casal Extragrande
e 2 Camas Individuais
Dormidas 4
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
12
Mangle Tapanco - Superior Double Room
1 Cama De Casal Extragrande
Dormidas 2
624 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
15
Kuka Superior Suite - Junior Suite
1 Cama De Casal Extragrande
Dormidas 2
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
16
Palma Real Junior Suite - Deluxe Junior Suite
2 Camas De Casal Extragrandes
Dormidas 4
2906 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
23
Palma Real Suite - Deluxe Suite
1 Cama De Casal Extragrande
e 2 Camas De Casal
Dormidas 6
2583 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
17
Mangle Suite - Standard King Room
1 Cama De Casal Extragrande
Dormidas 2
614 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
6
Ceiba Handicap - King Room Disability Access
1 Cama De Casal Extragrande
Dormidas 2
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
25
Aldea Tapanco - Honeymoon Suite Tapanco
1 Cama De Casal Extragrande
e 2 Camas Individuais
Dormidas 4
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
5
Honeymoon Suite - Honeymoon Suite
1 Cama De Casal Extragrande
Dormidas 2
667 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
15
Mangle Double - Standard Double Room
2 Camas De Casal Extragrandes
Dormidas 4
646 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
27
Palma Real Signature Suite - Superior Suite
2 Camas De Casal Extragrandes
Dormidas 4
1399 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
24
Palma Real Presidential Suite - Presidential Suite
2 Camas De Casal Extragrandes
e 2 Sofás-Cama
Dormidas 6
1507 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
Avaliações dos hóspedes sobre Aldea Kuká, Luxury Eco Boutique Hotel
8.6
Fabuloso
Com base em 789 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
O Aldea Kuká, Luxury Eco Boutique Hotel, é elogiado pela sua deslumbrante localização à beira-mar, design marcante em madeira e integração com a natureza, e, de modo geral, por sua equipa atenciosa e prestativa. Muitos hóspedes apreciam a localização mais tranquila, a 10–20 minutos a pé do centro da cidade, e o ambiente relaxante.
Instalações
Limpeza
Quartos
Serviço
Localização
Restaurante
Isto foi útil?
O que pensam os hóspedes
O Aldea Kuká, Luxury Eco Boutique Hotel, é elogiado pela sua deslumbrante localização à beira-mar, design marcante em madeira e integração com a natureza, e, de modo geral, por sua equipa atenciosa e prestativa. Muitos hóspedes apreciam a localização mais tranquila, a 10–20 minutos a pé do centro da cidade, e o ambiente relaxante.
As instalações incluem uma agradável área de praia com espreguiçadeiras confortáveis, uma pequena piscina aquecida e aulas de ioga gratuitas; apresentações ocasionais e a facilidade de reservar excursões são apreciadas, embora eventos privados possam limitar o acesso. Os quartos são espaçosos e minimalistas, mas frequentemente descritos como com mau isolamento acústico, com madeira rangente e paredes finas; alguns têm vista para a rua ou para a praia, e alguns não possuem comodidades como porta de casa de banho ou televisão. A comida e as bebidas variam de muito boas a médias, mas muitos acham os preços elevados e notam gorjetas ou taxas adicionais e um depósito considerável. O serviço é frequentemente excelente, mas há relatos inconsistentes de receção lenta ou sem resposta, limpeza atrasada, falta de água quente e ruído de construção ocasional; no geral, espere uma estadia relaxante à beira-mar com uma localização privilegiada se conseguir tolerar o ruído e os custos mais elevados no local.
Instalações
Limpeza
Quartos
Serviço
Localização
Restaurante
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As instalações à beira-mar destacam-se: espreguiçadeiras confortáveis, uma pequena piscina aquecida, aulas de ioga diárias gratuitas, apresentações ocasionais e um ginásio decente. As desvantagens incluem a ausência de elevador, música alta ou obras ocasionais e eventos privados, poucas palapas e tratamentos de spa/massagens caros.
Avaliações dos hóspedes relacionadas
10
Chloe
19 de abr. de 2025
·
A estadia foi de 7 noites
We had a wonderful week staying at Aldea Kuká. Staff are super friendly and nothing is too much trouble. The property is lovely. Food and cocktails are awesome. Definitely the nicest sun loungers out of all the properties along the beach. Love that you can easily walk into town and to all the restaurants. Would definitely recommend and would love to come back and stay again!
We had a wonderful week staying at Aldea Kuká. Staff are super friendly and nothing is too much trouble. The property is lovely. Food and cocktails are awesome. Definitely the nicest sun loungers out of all the properties along the beach. Love that you can easily walk into town and to all the restaurants. Would definitely recommend and would love to come back and stay again!
6
Vincent
29 de dez. de 2025
·
A estadia foi de 6 noites
Nice looking hotel, great breakfast and the best sunbeds I saw in Holbox. Biggest drawback is noise. This is both for the rooms which don’t have noise isolation and the beach area due to the constant back and forth driving from the side by sides and fourwheelers, right by the sundbeds. The fact they where doing construction work with concrete demolition wasn’t great either and the reception handled that really poorly
Nice looking hotel, great breakfast and the best sunbeds I saw in Holbox. Biggest drawback is noise. This is both for the rooms which don’t have noise isolation and the beach area due to the constant back and forth driving from the side by sides and fourwheelers, right by the sundbeds. The fact they where doing construction work with concrete demolition wasn’t great either and the reception handled that really poorly
10
Oskar
16 de ago. de 2025
·
A estadia foi de 3 noites
Me gusta el estilo minimalista de las cabañas, ya que sin muchas amenidades ofrece una serie de actividades para poder relajarse, como una tina en tu habitación con sales de baño, cama súper cómoda, hamaca, entre otros. Ahora en cuanto a amenidades relajantes con costo están los masajes, que la verdad no consideré en mi estancia y que sí son bastante costosos, nada que una persona extranjera no pueda pagar sin problema. El desayuno incluído 10/10, hay bastantes platillos para elegir y es un salvavidas ya que todo en Holbox es carísimo y esto ya te ahorra un poco tu estancia, además de que mientras estés aquí no hace falta que compres agua, ya que el agua de la llave en la habitación es potable y muy refrescante. Ojo, el hotel por lo visto no es (adults only) ya que hubo niños por doquier y la piscina casi todo el tiempo estuvo ocupada por ellos, así que si buscan algo sólo para adultos, este no es el lugar. El área de playa estuvo excelente, los camastros son muy cómodos y ofrecen una vista muy buena al mar, lo malo es que sólo pueden usarse hasta las 7pm. Tuve con una vez en este hotel, fue para mí luna de miel, pero sí lo recomiendo ampliamente.
Me gusta el estilo minimalista de las cabañas, ya que sin muchas amenidades ofrece una serie de actividades para poder relajarse, como una tina en tu habitación con sales de baño, cama súper cómoda, hamaca, entre otros. Ahora en cuanto a amenidades relajantes con costo están los masajes, que la verdad no consideré en mi estancia y que sí son bastante costosos, nada que una persona extranjera no pueda pagar sin problema. El desayuno incluído 10/10, hay bastantes platillos para elegir y es un salvavidas ya que todo en Holbox es carísimo y esto ya te ahorra un poco tu estancia, además de que mientras estés aquí no hace falta que compres agua, ya que el agua de la llave en la habitación es potable y muy refrescante. Ojo, el hotel por lo visto no es (adults only) ya que hubo niños por doquier y la piscina casi todo el tiempo estuvo ocupada por ellos, así que si buscan algo sólo para adultos, este no es el lugar. El área de playa estuvo excelente, los camastros son muy cómodos y ofrecen una vista muy buena al mar, lo malo es que sólo pueden usarse hasta las 7pm. Tuve con una vez en este hotel, fue para mí luna de miel, pero sí lo recomiendo ampliamente.
8
Timothy
19 de fev. de 2026
·
A estadia foi de 6 noites
We had a great time at Aldea Kuka. It’s a really lovely hotel, it’s super relaxing and the staff were all so friendly. Our room was great and the location is fab. They gave us a lovely welcome Cocktail and dessert platter, which was delicious. They offer free yoga and Pilates classes every day, which is a really nice touch. It was very easy to book excursions and bikes through the reception. We walked into the town every night along the beach road and it was so nice to be able to wander to Mosquito beach in just 10 minutes. I thought the location was perfect and I’m glad we chose that end of the island instead of the other end. There were a few issues with the hotel. The soundproofing of the rooms is pretty much non-existent. You can hear your neighbours’ every move in the rooms above and either side. The other letdown was the food. While the breakfast menu was extensive, we didn’t think any were that good. The fruit plate you get each morning is nice. We had lunch on one of the days and that was ok but decided not to eat at the hotel again as there are many better options in town. Having said that, we didn’t try the sushi restaurant. We had guacamole one day and it was the most expensive guacamole we had on our entire trip (£16!) and nothing to write home about. Spa treatments are expensive. We thought for this type of luxury hotel it was missing the finer details (robes, slippers and maybe a few treats you usually get at 4/5 hotels) but would definitely stay again
We had a great time at Aldea Kuka. It’s a really lovely hotel, it’s super relaxing and the staff were all so friendly. Our room was great and the location is fab. They gave us a lovely welcome Cocktail and dessert platter, which was delicious. They offer free yoga and Pilates classes every day, which is a really nice touch. It was very easy to book excursions and bikes through the reception. We walked into the town every night along the beach road and it was so nice to be able to wander to Mosquito beach in just 10 minutes. I thought the location was perfect and I’m glad we chose that end of the island instead of the other end. There were a few issues with the hotel. The soundproofing of the rooms is pretty much non-existent. You can hear your neighbours’ every move in the rooms above and either side. The other letdown was the food. While the breakfast menu was extensive, we didn’t think any were that good. The fruit plate you get each morning is nice. We had lunch on one of the days and that was ok but decided not to eat at the hotel again as there are many better options in town. Having said that, we didn’t try the sushi restaurant. We had guacamole one day and it was the most expensive guacamole we had on our entire trip (£16!) and nothing to write home about. Spa treatments are expensive. We thought for this type of luxury hotel it was missing the finer details (robes, slippers and maybe a few treats you usually get at 4/5 hotels) but would definitely stay again
10
Gianfranco
16 de fev. de 2026
·
A estadia foi de 2 noites
¡Increíble hotel! Tiene un gusto exquisito en el diseño y la atención es de primera, en especial el capitán Israel y el mesero Luis. La alberca es espectacular, el lugar perfecto para disfrutar del atardecer, en mar literal enfrente con camas muy cómodas. La ubicación es inmejorable, ya que puedes llegar caminando tanto a Punta Mosquito como al centro. Sin duda, volvería a hospedarme aquí. ¡Muchas felicidades por el excelente servicio!
¡Increíble hotel! Tiene un gusto exquisito en el diseño y la atención es de primera, en especial el capitán Israel y el mesero Luis. La alberca es espectacular, el lugar perfecto para disfrutar del atardecer, en mar literal enfrente con camas muy cómodas. La ubicación es inmejorable, ya que puedes llegar caminando tanto a Punta Mosquito como al centro. Sin duda, volvería a hospedarme aquí. ¡Muchas felicidades por el excelente servicio!
10
Philip
28 de mar. de 2024
·
A estadia foi de 5 noites
Had a great time at Aldea Kuka! For us, we loved that it was a 15 minute walk from the town core and was very quiet in the evenings. The room was a bit strange as it had no chairs or tables, even on the balcony, but there were large cushions that were comfortable to sit on. The music during the day was repetitive and WAY too loud, but we had some noise cancelling earbuds, so we were all good from that standpoint. Breakfast was outstanding, staff were VERY helpful and kind, and the gym is an awesome addition that we used every morning!
Had a great time at Aldea Kuka! For us, we loved that it was a 15 minute walk from the town core and was very quiet in the evenings. The room was a bit strange as it had no chairs or tables, even on the balcony, but there were large cushions that were comfortable to sit on. The music during the day was repetitive and WAY too loud, but we had some noise cancelling earbuds, so we were all good from that standpoint. Breakfast was outstanding, staff were VERY helpful and kind, and the gym is an awesome addition that we used every morning!
10
Esin
7 de fev. de 2024
·
A estadia foi de 4 noites
The service was wonderful at this property. Staff is very friendly and helpful. They went up and beyond to make sure we have a pleasant stay. Especially Orlando is such a gentleman and a problem solver. Him and Ignacio (nacho) our heroes. On our last day there was a state of emergency due to a high waves taking over the island. There were no means of transportation in the island. They did everything to protect us and make us feel safe and comfortable. They arranged all the transfers for us to make sure we make it to our flight. very grateful for this team, knowing so many people got stuck cause their hotel staff abandoned them. The free breakfast was pretty awesome. They provide freshly cut fruits, granola and yogurt as a starter and let yo choose and entre from the breakfast menu, fresh juices and coffee and it goes until 12pm. The pool is heated and The beach at this hotel is the best among the rest of island. It's exactly like in the pictures, turquoise color flat water looks like heaven. do not go during windy days then the ocean gets rough. The food at the hotel was average, I recommend eating out at downtown. There is a bit walking distance from downtown but it totally worth it to be right by that beach cause the shore near downtown is not nice. Even though it has a old rustic look the rooms and facilities are new, nice and very clean. There are yoga sessions 3 times a day everyday. Overall, it was a wonderful stay.
The service was wonderful at this property. Staff is very friendly and helpful. They went up and beyond to make sure we have a pleasant stay. Especially Orlando is such a gentleman and a problem solver. Him and Ignacio (nacho) our heroes. On our last day there was a state of emergency due to a high waves taking over the island. There were no means of transportation in the island. They did everything to protect us and make us feel safe and comfortable. They arranged all the transfers for us to make sure we make it to our flight. very grateful for this team, knowing so many people got stuck cause their hotel staff abandoned them. The free breakfast was pretty awesome. They provide freshly cut fruits, granola and yogurt as a starter and let yo choose and entre from the breakfast menu, fresh juices and coffee and it goes until 12pm. The pool is heated and The beach at this hotel is the best among the rest of island. It's exactly like in the pictures, turquoise color flat water looks like heaven. do not go during windy days then the ocean gets rough. The food at the hotel was average, I recommend eating out at downtown. There is a bit walking distance from downtown but it totally worth it to be right by that beach cause the shore near downtown is not nice. Even though it has a old rustic look the rooms and facilities are new, nice and very clean. There are yoga sessions 3 times a day everyday. Overall, it was a wonderful stay.
8
Terry
4 de abr. de 2023
·
A estadia foi de 5 noites
Amazing location, very nice hotel with the best beach we saw on all of Holbox. There biggest downfall is that they charge more than anyone for drinks and food on the Island. Would stay here again but will drink and eat elsewhere. One other thing if you have trouble with stairs get a ground level room as there are no elevators.
Amazing location, very nice hotel with the best beach we saw on all of Holbox. There biggest downfall is that they charge more than anyone for drinks and food on the Island. Would stay here again but will drink and eat elsewhere. One other thing if you have trouble with stairs get a ground level room as there are no elevators.
10
Jorge
1 de out. de 2024
·
A estadia foi de 4 noites
Faltan muchas palapas y camastros en la playa
Faltan muchas palapas y camastros en la playa
10
Joseph
14 de ago. de 2025
·
A estadia foi de 4 noites
Fantastic spot up the beach from the hussle of town. Perfect beach front with lovely staff, great food and the right mix of entertainment. Would stay again
Fantastic spot up the beach from the hussle of town. Perfect beach front with lovely staff, great food and the right mix of entertainment. Would stay again
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
As avaliações frequentemente elogiam a limpeza geral e a arrumação diária, com alguns quartos descritos como impecáveis. No entanto, a manutenção e a arrumação podem ser inconsistentes, com relatos de serviço tardio, odores desagradáveis ou pragas e interrupções ocasionais no fornecimento de água quente ou água.
Avaliações dos hóspedes relacionadas
10
Tracy
21 de fev. de 2026
·
A estadia foi de 6 noites
Room was immaculate, service great and beach is amazing. Luis stood out as an employee. Luis remembered our names, drinks and was just terrific. All staff were courteous and friendly. Always a chair available on the beach. We look forward to another stay at Alde Kuká!
Room was immaculate, service great and beach is amazing. Luis stood out as an employee. Luis remembered our names, drinks and was just terrific. All staff were courteous and friendly. Always a chair available on the beach. We look forward to another stay at Alde Kuká!
2
natalie
17 de mar. de 2024
·
A estadia foi de 1 noite
DONT GO TO THIS HOTEL .Decided to stay here for a night. At check in, an hour after the standard time, the room wasn’t ready, they asked us to wait for 15 minutes which turned out to be 45. They give us a room which was in front of construction workers who could see inside of our room and made construction noises non stop. We asked to be moved to another room, they moved us to a room right next to the first one. At 4,50 am I went to the toilet and the toilet wasn’t working cause there wasn’t water in the wc. I go to the reception (5 am) there is no one there, completely closed and nobody around. I walk around the property at 5 am looking for someone to help me, I couldn’t find anyone. I went back to the room, couldn’t sleep and couldn’t use the toilet. A couple of hours later, around 8 am a loud banging noise begins and won’t go away for at least 1 hour. I go back to the reception, nobody goes to check on the noise, nobody says anything besides we are sorry for the inconvenience. I asked for a refund since I e couldn’t use the toilet and couldn’t sleep due to the noise and the lack of water. They offer a massage ! This hotel calls itself luxury but the only luxury part is the price, the people Working there at reception are useless and didn’t solve anything. The manager is useless and reception people are helpless. The only people working there and providing a good services are the restaurant and cleaning staff. A 700 dollar nightmare and a waste of money
DONT GO TO THIS HOTEL .Decided to stay here for a night. At check in, an hour after the standard time, the room wasn’t ready, they asked us to wait for 15 minutes which turned out to be 45. They give us a room which was in front of construction workers who could see inside of our room and made construction noises non stop. We asked to be moved to another room, they moved us to a room right next to the first one. At 4,50 am I went to the toilet and the toilet wasn’t working cause there wasn’t water in the wc. I go to the reception (5 am) there is no one there, completely closed and nobody around. I walk around the property at 5 am looking for someone to help me, I couldn’t find anyone. I went back to the room, couldn’t sleep and couldn’t use the toilet. A couple of hours later, around 8 am a loud banging noise begins and won’t go away for at least 1 hour. I go back to the reception, nobody goes to check on the noise, nobody says anything besides we are sorry for the inconvenience. I asked for a refund since I e couldn’t use the toilet and couldn’t sleep due to the noise and the lack of water. They offer a massage ! This hotel calls itself luxury but the only luxury part is the price, the people Working there at reception are useless and didn’t solve anything. The manager is useless and reception people are helpless. The only people working there and providing a good services are the restaurant and cleaning staff. A 700 dollar nightmare and a waste of money
6
Alberto
29 de ago. de 2025
·
A estadia foi de 1 noite
Las habitaciones bonitas pero no limpias. Huelen a orines. El colchón y las almohadas no cómodas. Huelen a humedad. La regadera la encontramos con arena lo que supone que no fue bien limpiada. La secadora del pelo no funcionaba.
Las habitaciones bonitas pero no limpias. Huelen a orines. El colchón y las almohadas no cómodas. Huelen a humedad. La regadera la encontramos con arena lo que supone que no fue bien limpiada. La secadora del pelo no funcionaba.
6
Yael
22 de fev. de 2026
·
A estadia foi de 2 noites
Nice hotel overall, but not truly 5-star. No elevator (we were on the third floor), and at checkout we had to carry our luggage ourselves due to no response from reception. The beach is beautiful, the pool is small and far, and housekeeping once arrived at 6 PM despite saying it’s until 4 PM. Food is tasty but expensive. Good for two nights longer stays get uncomfortable because of the sand and limited cleaning.
Nice hotel overall, but not truly 5-star. No elevator (we were on the third floor), and at checkout we had to carry our luggage ourselves due to no response from reception. The beach is beautiful, the pool is small and far, and housekeeping once arrived at 6 PM despite saying it’s until 4 PM. Food is tasty but expensive. Good for two nights longer stays get uncomfortable because of the sand and limited cleaning.
2
Juvenal
14 de jan. de 2023
·
A estadia foi de 19.366 noites
Scorpion in the rooms
Scorpion in the rooms
10
Lizbeth
1 de ago. de 2025
·
A estadia foi de 3 noites
Muy buen lugar para hospedarse y pasar unos días de relajación. Lo único que no me encantó fue que al ser madera se escucha muy fuerte cualquier ruido que hagan otros huéspedes. Pero fuera de eso es un lugar tranquilo, camas y almohadas súper cómodas. Limpieza todos los días, te cambian toallas y sábanas. Personal amable.
Muy buen lugar para hospedarse y pasar unos días de relajación. Lo único que no me encantó fue que al ser madera se escucha muy fuerte cualquier ruido que hagan otros huéspedes. Pero fuera de eso es un lugar tranquilo, camas y almohadas súper cómodas. Limpieza todos los días, te cambian toallas y sábanas. Personal amable.
4
morgan
26 de fev. de 2024
·
A estadia foi de 8 noites
The property was situated in an ideal spot on the beach, beautiful walking and views of the ocean. The hotel itself is well appointed and looked very picturesque. The downside was there was absolutely no noise buffering, every night and every morning sounded like a rugby match being played upstairs. ( as late as 11pm and early as 7 am) When I complained to the front desk on my 2nd morning and asked to switch rooms- they said they would talk to the room above mine and kinda just dismissed my issue. nothing changed, the rugby match continued . Also, on my first night, a giant cockroach was climbing down from the curtains, added stressor for sleep. The hotel also experienced frequent power outages.. I ended up leaving the property several days early because of the noise issues and only upon telling them I was checking out did they offer to give me a different room- but after four night of very little sleep and poor sleep at that, I would rather fly all the way home then take a chance on another room. While the staff were very friendly, it did little to alleviate my concerns. The restaurant food was subpar. For the prices they were charging, I would expect chips to be not soggy, cheese pizza to be somewhat edible, and at least some local dishes on the menu. This is a hotel for an American who wants an American experience and will eat swill with no complaint. There is no local flavor to be appreciated. I wouldn’t stay here again.
The property was situated in an ideal spot on the beach, beautiful walking and views of the ocean. The hotel itself is well appointed and looked very picturesque. The downside was there was absolutely no noise buffering, every night and every morning sounded like a rugby match being played upstairs. ( as late as 11pm and early as 7 am) When I complained to the front desk on my 2nd morning and asked to switch rooms- they said they would talk to the room above mine and kinda just dismissed my issue. nothing changed, the rugby match continued . Also, on my first night, a giant cockroach was climbing down from the curtains, added stressor for sleep. The hotel also experienced frequent power outages.. I ended up leaving the property several days early because of the noise issues and only upon telling them I was checking out did they offer to give me a different room- but after four night of very little sleep and poor sleep at that, I would rather fly all the way home then take a chance on another room. While the staff were very friendly, it did little to alleviate my concerns. The restaurant food was subpar. For the prices they were charging, I would expect chips to be not soggy, cheese pizza to be somewhat edible, and at least some local dishes on the menu. This is a hotel for an American who wants an American experience and will eat swill with no complaint. There is no local flavor to be appreciated. I wouldn’t stay here again.
10
Stephen
14 de set. de 2023
·
A estadia foi de 3 noites
The hotel is really nice, clean and accomadating and it was great to have breakfast included daily. The only negatives I would say is that you can hear everything through the floors, so bring ear plugs. Also, we booked this room for the amazing stone tub (hard to find in Quintana) and the hotel doesn’t have hot water. We thought it was just a problem with the water but we asked and no, they actually don’t have it and the weekend we were there was stormy and cold for august. That was disappointing to not be able to enjoy the bath. Would stay here again, but not for the tub :)
The hotel is really nice, clean and accomadating and it was great to have breakfast included daily. The only negatives I would say is that you can hear everything through the floors, so bring ear plugs. Also, we booked this room for the amazing stone tub (hard to find in Quintana) and the hotel doesn’t have hot water. We thought it was just a problem with the water but we asked and no, they actually don’t have it and the weekend we were there was stormy and cold for august. That was disappointing to not be able to enjoy the bath. Would stay here again, but not for the tub :)
10
Lina
18 de jan. de 2026
·
A estadia foi de 5 noites
Spotless, very nice hotel!
Spotless, very nice hotel!
8
ana
3 de dez. de 2022
·
A estadia foi de 19.328 noites
O espaço é muito bonito e confortável, e muito limpo também, toda a equipa é muito cuidadosa com a aparência e limpeza do espaço exterior. a praia é linda. O staff é simpático, pequeno almoço excelente. Os únicos contras são a falta de insonorizarão dos quartos, as paredes e tectos são papel, pelo que parece que os hóspedes vizinhos estão ao teu lado, ouve se absolutamente tudo. Contudo a partir das 10 pm não há muito barulho na rua, só se ouve mesmo os hóspedes, o que pôs si só não é bom. Água quente nunca tive nem no horário estipulado.
O espaço é muito bonito e confortável, e muito limpo também, toda a equipa é muito cuidadosa com a aparência e limpeza do espaço exterior. a praia é linda. O staff é simpático, pequeno almoço excelente. Os únicos contras são a falta de insonorizarão dos quartos, as paredes e tectos são papel, pelo que parece que os hóspedes vizinhos estão ao teu lado, ouve se absolutamente tudo. Contudo a partir das 10 pm não há muito barulho na rua, só se ouve mesmo os hóspedes, o que pôs si só não é bom. Água quente nunca tive nem no horário estipulado.
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Quartos
Os quartos são espaçosos, elegantes e minimalistas, mas muitos notam paredes muito finas e soalhos de madeira rangentes, tornando os quartos do rés-do-chão especialmente barulhentos. Algumas unidades não possuem televisão ou porta de casa de banho, e alguns hóspedes acharam os colchões desconfortáveis ou os quartos com vista para a rua barulhentos.
Avaliações dos hóspedes relacionadas
6
Vincent
29 de dez. de 2025
·
A estadia foi de 6 noites
Nice looking hotel, great breakfast and the best sunbeds I saw in Holbox. Biggest drawback is noise. This is both for the rooms which don’t have noise isolation and the beach area due to the constant back and forth driving from the side by sides and fourwheelers, right by the sundbeds. The fact they where doing construction work with concrete demolition wasn’t great either and the reception handled that really poorly
Nice looking hotel, great breakfast and the best sunbeds I saw in Holbox. Biggest drawback is noise. This is both for the rooms which don’t have noise isolation and the beach area due to the constant back and forth driving from the side by sides and fourwheelers, right by the sundbeds. The fact they where doing construction work with concrete demolition wasn’t great either and the reception handled that really poorly
10
Samantha
3 de abr. de 2024
·
A estadia foi de 5 noites
This resort is absolutely stunning. Extremely luxurious whilst also feeling natural and relaxed. Our room was spacious with a large outdoor area. The staff were always friendly and helpful.
This resort is absolutely stunning. Extremely luxurious whilst also feeling natural and relaxed. Our room was spacious with a large outdoor area. The staff were always friendly and helpful.
8
Lionello
4 de jan. de 2026
·
A estadia foi de 4 noites
Stanza molto bella, come tutta la struttura. Sarebbe un paradiso se non fosse per i rumori. I muri non sononisolanti e nonostante venga chiesto di rispettare il.silenzio dalle 22 non tutti lo fanno con misoca alta e urla.
Stanza molto bella, come tutta la struttura. Sarebbe un paradiso se non fosse per i rumori. I muri non sononisolanti e nonostante venga chiesto di rispettare il.silenzio dalle 22 non tutti lo fanno con misoca alta e urla.
6
neyda
27 de mar. de 2024
·
A estadia foi de 4 noites
Es un lindo hotel, limpio y da una sensación de tranquilidad, nosotros estuvimos 5 días, y el primer día todo excelente, hasta les enfundo día que se ocupó la habitación de arriba, por que todo el Ruido se escuchaba, si movían una silla, si caminaban, si subían las escaleras, nuestros vecinos llegaban muy tarde y todas las pláticas y risas nos despertaban y en la mañana madrugaban, y también escuchábamos todo, el ruido, es un gran problema por que no nos daba oportunidad de descansar como necesitábamos, escribimos a recepción (por qué la única forma de comunicarte es por WhatsApp) pero nadie atiende después de las 11pm, entonces no pudieron ayudarnos con el problema, y el día siguiente que lo reportamos en persona, tampoco pudieron apoyarnos, quizás se debe a algún tema de privacidad de cada habitación (la cual no existe para todos)
Es un lindo hotel, limpio y da una sensación de tranquilidad, nosotros estuvimos 5 días, y el primer día todo excelente, hasta les enfundo día que se ocupó la habitación de arriba, por que todo el Ruido se escuchaba, si movían una silla, si caminaban, si subían las escaleras, nuestros vecinos llegaban muy tarde y todas las pláticas y risas nos despertaban y en la mañana madrugaban, y también escuchábamos todo, el ruido, es un gran problema por que no nos daba oportunidad de descansar como necesitábamos, escribimos a recepción (por qué la única forma de comunicarte es por WhatsApp) pero nadie atiende después de las 11pm, entonces no pudieron ayudarnos con el problema, y el día siguiente que lo reportamos en persona, tampoco pudieron apoyarnos, quizás se debe a algún tema de privacidad de cada habitación (la cual no existe para todos)
8
Timothy
19 de fev. de 2026
·
A estadia foi de 6 noites
We had a great time at Aldea Kuka. It’s a really lovely hotel, it’s super relaxing and the staff were all so friendly. Our room was great and the location is fab. They gave us a lovely welcome Cocktail and dessert platter, which was delicious. They offer free yoga and Pilates classes every day, which is a really nice touch. It was very easy to book excursions and bikes through the reception. We walked into the town every night along the beach road and it was so nice to be able to wander to Mosquito beach in just 10 minutes. I thought the location was perfect and I’m glad we chose that end of the island instead of the other end. There were a few issues with the hotel. The soundproofing of the rooms is pretty much non-existent. You can hear your neighbours’ every move in the rooms above and either side. The other letdown was the food. While the breakfast menu was extensive, we didn’t think any were that good. The fruit plate you get each morning is nice. We had lunch on one of the days and that was ok but decided not to eat at the hotel again as there are many better options in town. Having said that, we didn’t try the sushi restaurant. We had guacamole one day and it was the most expensive guacamole we had on our entire trip (£16!) and nothing to write home about. Spa treatments are expensive. We thought for this type of luxury hotel it was missing the finer details (robes, slippers and maybe a few treats you usually get at 4/5 hotels) but would definitely stay again
We had a great time at Aldea Kuka. It’s a really lovely hotel, it’s super relaxing and the staff were all so friendly. Our room was great and the location is fab. They gave us a lovely welcome Cocktail and dessert platter, which was delicious. They offer free yoga and Pilates classes every day, which is a really nice touch. It was very easy to book excursions and bikes through the reception. We walked into the town every night along the beach road and it was so nice to be able to wander to Mosquito beach in just 10 minutes. I thought the location was perfect and I’m glad we chose that end of the island instead of the other end. There were a few issues with the hotel. The soundproofing of the rooms is pretty much non-existent. You can hear your neighbours’ every move in the rooms above and either side. The other letdown was the food. While the breakfast menu was extensive, we didn’t think any were that good. The fruit plate you get each morning is nice. We had lunch on one of the days and that was ok but decided not to eat at the hotel again as there are many better options in town. Having said that, we didn’t try the sushi restaurant. We had guacamole one day and it was the most expensive guacamole we had on our entire trip (£16!) and nothing to write home about. Spa treatments are expensive. We thought for this type of luxury hotel it was missing the finer details (robes, slippers and maybe a few treats you usually get at 4/5 hotels) but would definitely stay again
8
Toni
20 de jan. de 2026
·
A estadia foi de 5 noites
Room was clean, a bit sparse. No dresser, tv and no door on the bathroom- def something to keep in mind. Room faced the road and it was a bit loud early in the mornings. Resort itself is gorgeous, beach and pool- beautiful. No issues with hot water. Staff were all great. I didn’t love the food but husband thought it was good. Breakfast was great considering it was included. I would stay again and I would recommend it but a different room.
Room was clean, a bit sparse. No dresser, tv and no door on the bathroom- def something to keep in mind. Room faced the road and it was a bit loud early in the mornings. Resort itself is gorgeous, beach and pool- beautiful. No issues with hot water. Staff were all great. I didn’t love the food but husband thought it was good. Breakfast was great considering it was included. I would stay again and I would recommend it but a different room.
8
Veronica
17 de jul. de 2025
·
A estadia foi de 5 noites
This is a beautiful hotel! The island is mainly boutique hotels and this was one of the best. The exterior was beautiful and clean. The pool was gorgeous and the restaurant staff waited on us in the pool. Everyone was so friendly and accommodating. Negative #1: the mattress was not comfortable at all. We even ordered extra comforters to pad the bed and that didn’t help much. I slept on the chaise the last night which was actually very comfortable. Negative #2: if you are on the bottom floor you can hear literally everything. Every step, every word, every pin drop. Because the floors are made of wood with seemingly not insulation all the extra noises echo. Although the interior of our room was beautifully crafted from all real wood the acoustics were unpleasant. Thankfully we had 3 nights with not upstairs neighbor but day 1 and day 5, not so pleasant. The restaurant food was delicious with fun entertainment. Staffed with Chef’s and obviously well trained culinary professionals, the hotel restaurant and sushi bar did not disappoint. The beach front was just past the gorgeous pool with white soft sand and clear blue waters. Even with the negative aspects I pointed out I would still highly recommend Aldea Kuka. Thank you for having us.
This is a beautiful hotel! The island is mainly boutique hotels and this was one of the best. The exterior was beautiful and clean. The pool was gorgeous and the restaurant staff waited on us in the pool. Everyone was so friendly and accommodating. Negative #1: the mattress was not comfortable at all. We even ordered extra comforters to pad the bed and that didn’t help much. I slept on the chaise the last night which was actually very comfortable. Negative #2: if you are on the bottom floor you can hear literally everything. Every step, every word, every pin drop. Because the floors are made of wood with seemingly not insulation all the extra noises echo. Although the interior of our room was beautifully crafted from all real wood the acoustics were unpleasant. Thankfully we had 3 nights with not upstairs neighbor but day 1 and day 5, not so pleasant. The restaurant food was delicious with fun entertainment. Staffed with Chef’s and obviously well trained culinary professionals, the hotel restaurant and sushi bar did not disappoint. The beach front was just past the gorgeous pool with white soft sand and clear blue waters. Even with the negative aspects I pointed out I would still highly recommend Aldea Kuka. Thank you for having us.
8
Diego
16 de abr. de 2025
·
A estadia foi de 3 noites
Everything was amazing, location, staff, amenities, food, etc. Except that in my room I could hear every movement and talk of the guest on the room above mine. I woke up because of the other guest alarm two days in a row.
Everything was amazing, location, staff, amenities, food, etc. Except that in my room I could hear every movement and talk of the guest on the room above mine. I woke up because of the other guest alarm two days in a row.
6
Tracy
6 de mai. de 2024
·
A estadia foi de 3 noites
This was our third time staying at this hotel. We have always loved it in the past but this time we booked a room with two beds because we had family traveling with us. The noise from upstairs was unbearable. We could hear the other occupants talking, screaming, moving furniture, and everything else. We would stay here again but not in one of these type of rooms.
This was our third time staying at this hotel. We have always loved it in the past but this time we booked a room with two beds because we had family traveling with us. The noise from upstairs was unbearable. We could hear the other occupants talking, screaming, moving furniture, and everything else. We would stay here again but not in one of these type of rooms.
10
Laurianne
23 de nov. de 2025
·
A estadia foi de 4 noites
Beautiful hotel, we loved being a bit further down the beach from town, giving us beautiful walks each day. Staff were really friendly, the rooms were large and had everything you needed
Beautiful hotel, we loved being a bit further down the beach from town, giving us beautiful walks each day. Staff were really friendly, the rooms were large and had everything you needed
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é amplamente elogiado como simpático e atencioso, com vários funcionários indo além e oferecendo comunicação prestativa. No entanto, a consistência é um problema: os relatos incluem receção lenta ou sem resposta, políticas rigorosas ou focadas no lucro (depósito elevado, encargos adicionais), arrumação atrasada, interrupções relacionadas com eventos e algumas denúncias sérias de roubo.
Avaliações dos hóspedes relacionadas
8
Alexandra Christine
9 de mai. de 2025
·
A estadia foi de 14 noites
Wunderschöne Anlage die sehr gepflegt ist vor allem Die Außenbereiche werden täglich sehr sorgfältig gereinigt! Sehr liebes Personal bis auf einen Herren an der Rezeption Mario. Uns wurde gleich zu Beginn diverse Wertgegenstände sowie Bargeld aus dem Zimmer gestohlen ( der Safe funktionierte am 1.tag noch nicht!) dies sollte natürlich generell nicht passieren und in einem Hotel dieser Klasse noch weniger. Wir wurden von Mario indirekt beschuldigt, selber schuld zu sein da wir ja die Sachen nicht im Safe hatten. Ich packe doch nicht jedes Wechselgeld, iPad Pencil etc. In den Safe! Das war sehr ärgerlich und ich hätte mir einen anderen Umgang gewünscht! Ansonsten war es sehr schön alles ist sehr geschmackvoll eingerichtet das Frühstück ist sehr lecker:) Wünschenswert wäre noch die Möglichkeit, Trinkwasser am Strand zur Verfügung zu haben. Immer Mineralwasser zu bestellen wird auf Dauer etwas teuer. Zimmer sind leider extrem hellhörig man sollte versuchen nicht im Untersten Stockwerk zu sein - teilweise dachte ich die Leute laufen durch unser Zimmer …
Wunderschöne Anlage die sehr gepflegt ist vor allem Die Außenbereiche werden täglich sehr sorgfältig gereinigt! Sehr liebes Personal bis auf einen Herren an der Rezeption Mario. Uns wurde gleich zu Beginn diverse Wertgegenstände sowie Bargeld aus dem Zimmer gestohlen ( der Safe funktionierte am 1.tag noch nicht!) dies sollte natürlich generell nicht passieren und in einem Hotel dieser Klasse noch weniger. Wir wurden von Mario indirekt beschuldigt, selber schuld zu sein da wir ja die Sachen nicht im Safe hatten. Ich packe doch nicht jedes Wechselgeld, iPad Pencil etc. In den Safe! Das war sehr ärgerlich und ich hätte mir einen anderen Umgang gewünscht! Ansonsten war es sehr schön alles ist sehr geschmackvoll eingerichtet das Frühstück ist sehr lecker:) Wünschenswert wäre noch die Möglichkeit, Trinkwasser am Strand zur Verfügung zu haben. Immer Mineralwasser zu bestellen wird auf Dauer etwas teuer. Zimmer sind leider extrem hellhörig man sollte versuchen nicht im Untersten Stockwerk zu sein - teilweise dachte ich die Leute laufen durch unser Zimmer …
10
Tracy
21 de fev. de 2026
·
A estadia foi de 6 noites
Room was immaculate, service great and beach is amazing. Luis stood out as an employee. Luis remembered our names, drinks and was just terrific. All staff were courteous and friendly. Always a chair available on the beach. We look forward to another stay at Alde Kuká!
Room was immaculate, service great and beach is amazing. Luis stood out as an employee. Luis remembered our names, drinks and was just terrific. All staff were courteous and friendly. Always a chair available on the beach. We look forward to another stay at Alde Kuká!
2
natalie
17 de mar. de 2024
·
A estadia foi de 1 noite
DONT GO TO THIS HOTEL .Decided to stay here for a night. At check in, an hour after the standard time, the room wasn’t ready, they asked us to wait for 15 minutes which turned out to be 45. They give us a room which was in front of construction workers who could see inside of our room and made construction noises non stop. We asked to be moved to another room, they moved us to a room right next to the first one. At 4,50 am I went to the toilet and the toilet wasn’t working cause there wasn’t water in the wc. I go to the reception (5 am) there is no one there, completely closed and nobody around. I walk around the property at 5 am looking for someone to help me, I couldn’t find anyone. I went back to the room, couldn’t sleep and couldn’t use the toilet. A couple of hours later, around 8 am a loud banging noise begins and won’t go away for at least 1 hour. I go back to the reception, nobody goes to check on the noise, nobody says anything besides we are sorry for the inconvenience. I asked for a refund since I e couldn’t use the toilet and couldn’t sleep due to the noise and the lack of water. They offer a massage ! This hotel calls itself luxury but the only luxury part is the price, the people Working there at reception are useless and didn’t solve anything. The manager is useless and reception people are helpless. The only people working there and providing a good services are the restaurant and cleaning staff. A 700 dollar nightmare and a waste of money
DONT GO TO THIS HOTEL .Decided to stay here for a night. At check in, an hour after the standard time, the room wasn’t ready, they asked us to wait for 15 minutes which turned out to be 45. They give us a room which was in front of construction workers who could see inside of our room and made construction noises non stop. We asked to be moved to another room, they moved us to a room right next to the first one. At 4,50 am I went to the toilet and the toilet wasn’t working cause there wasn’t water in the wc. I go to the reception (5 am) there is no one there, completely closed and nobody around. I walk around the property at 5 am looking for someone to help me, I couldn’t find anyone. I went back to the room, couldn’t sleep and couldn’t use the toilet. A couple of hours later, around 8 am a loud banging noise begins and won’t go away for at least 1 hour. I go back to the reception, nobody goes to check on the noise, nobody says anything besides we are sorry for the inconvenience. I asked for a refund since I e couldn’t use the toilet and couldn’t sleep due to the noise and the lack of water. They offer a massage ! This hotel calls itself luxury but the only luxury part is the price, the people Working there at reception are useless and didn’t solve anything. The manager is useless and reception people are helpless. The only people working there and providing a good services are the restaurant and cleaning staff. A 700 dollar nightmare and a waste of money
10
Gianfranco
16 de fev. de 2026
·
A estadia foi de 2 noites
¡Increíble hotel! Tiene un gusto exquisito en el diseño y la atención es de primera, en especial el capitán Israel y el mesero Luis. La alberca es espectacular, el lugar perfecto para disfrutar del atardecer, en mar literal enfrente con camas muy cómodas. La ubicación es inmejorable, ya que puedes llegar caminando tanto a Punta Mosquito como al centro. Sin duda, volvería a hospedarme aquí. ¡Muchas felicidades por el excelente servicio!
¡Increíble hotel! Tiene un gusto exquisito en el diseño y la atención es de primera, en especial el capitán Israel y el mesero Luis. La alberca es espectacular, el lugar perfecto para disfrutar del atardecer, en mar literal enfrente con camas muy cómodas. La ubicación es inmejorable, ya que puedes llegar caminando tanto a Punta Mosquito como al centro. Sin duda, volvería a hospedarme aquí. ¡Muchas felicidades por el excelente servicio!
10
VICTOR
7 de jul. de 2025
·
A estadia foi de 7 noites
My family and I spent the entire week at Hotel Aldea Kuká, and I can say without a doubt that it’s one of the places where we’ve experienced the kindest and most attentive service of any hotel we’ve ever stayed in. At reception, Mitch, Gladys, and Abigaíl; and in the restaurants, Eduardo, Israel, and Mike—all of them were truly dedicated to making us feel seen, welcome, and cared for. I believe Holbox is a paradise. The beaches, the sandbars, the crystal-clear water, and the fact that you can walk hundreds of meters into the sea without the water rising above your knees—it’s honestly hard to put into words. The hotel is beautiful and well-maintained. The beds are comfortable, and the view from the balcony is breathtaking. The food is excellent in all the restaurants, and the pool is also a lovely space where you can easily spend long stretches of time. In short: the hotel is stunning, the location is divine, and the staff is absolutely wonderful. They genuinely go out of their way to make you happy, and if something goes wrong, they make sure to fix it immediately. We were truly happy in Holbox, and that was largely thanks to the team at Hotel Aldea Kuká. Highly recommended.
My family and I spent the entire week at Hotel Aldea Kuká, and I can say without a doubt that it’s one of the places where we’ve experienced the kindest and most attentive service of any hotel we’ve ever stayed in. At reception, Mitch, Gladys, and Abigaíl; and in the restaurants, Eduardo, Israel, and Mike—all of them were truly dedicated to making us feel seen, welcome, and cared for. I believe Holbox is a paradise. The beaches, the sandbars, the crystal-clear water, and the fact that you can walk hundreds of meters into the sea without the water rising above your knees—it’s honestly hard to put into words. The hotel is beautiful and well-maintained. The beds are comfortable, and the view from the balcony is breathtaking. The food is excellent in all the restaurants, and the pool is also a lovely space where you can easily spend long stretches of time. In short: the hotel is stunning, the location is divine, and the staff is absolutely wonderful. They genuinely go out of their way to make you happy, and if something goes wrong, they make sure to fix it immediately. We were truly happy in Holbox, and that was largely thanks to the team at Hotel Aldea Kuká. Highly recommended.
2
Sherra
7 de abr. de 2023
·
The service was terrible. They were rude, unfriendly, and unprofessional. All hotels, start with good customer service. They have potential because the property and beaches are beautiful. They need to change how things are run. It’s obvious that the management is the problem. Or lack of. Secure knocked on our door one night, or I should say pounded, and told us we were not allowed to talk in our room. Never had an experience like that. He made us feel unsafe and threatened in our presidential suite. Unacceptable!! Any other hotel will have better service than this one!
The service was terrible. They were rude, unfriendly, and unprofessional. All hotels, start with good customer service. They have potential because the property and beaches are beautiful. They need to change how things are run. It’s obvious that the management is the problem. Or lack of. Secure knocked on our door one night, or I should say pounded, and told us we were not allowed to talk in our room. Never had an experience like that. He made us feel unsafe and threatened in our presidential suite. Unacceptable!! Any other hotel will have better service than this one!
6
Yael
22 de fev. de 2026
·
A estadia foi de 2 noites
Nice hotel overall, but not truly 5-star. No elevator (we were on the third floor), and at checkout we had to carry our luggage ourselves due to no response from reception. The beach is beautiful, the pool is small and far, and housekeeping once arrived at 6 PM despite saying it’s until 4 PM. Food is tasty but expensive. Good for two nights longer stays get uncomfortable because of the sand and limited cleaning.
Nice hotel overall, but not truly 5-star. No elevator (we were on the third floor), and at checkout we had to carry our luggage ourselves due to no response from reception. The beach is beautiful, the pool is small and far, and housekeeping once arrived at 6 PM despite saying it’s until 4 PM. Food is tasty but expensive. Good for two nights longer stays get uncomfortable because of the sand and limited cleaning.
2
Luca
22 de ago. de 2023
·
I booked this hotel for my parents and the following is their review: “Very nice structure, but terrible service. Conclusion: Avoid this hotel, as on the island, there are plenty of better opportunities. We spent 2 nights in this hotel and had several issues with the way they attend to the clients: we booked a tour, but they canceled it 15 minutes before the start, leaving us without options and losing one day out of three. We had breakfast included, but it starts late (8:00). We asked to have breakfast at 7:45, as the tours start at 8:00, and they asked us to pay the full price because it was out of the planned time (a scam). While we were enjoying the beach, they sent us away because of a private event. They have a small number of sunbeds, but they let people occupy them even if they stay away for several hours (resulting in several clients occupying them early in the morning and then going around the island). In addition to all this, the rooms are not properly designed, and you can hear any noise coming from other rooms or from the traffic outside (impossible to sleep without earplugs). As partial compensation, they gave us a 3-hour complementary late check-out, but it was definitely not enough for all the problems they've created.”
I booked this hotel for my parents and the following is their review: “Very nice structure, but terrible service. Conclusion: Avoid this hotel, as on the island, there are plenty of better opportunities. We spent 2 nights in this hotel and had several issues with the way they attend to the clients: we booked a tour, but they canceled it 15 minutes before the start, leaving us without options and losing one day out of three. We had breakfast included, but it starts late (8:00). We asked to have breakfast at 7:45, as the tours start at 8:00, and they asked us to pay the full price because it was out of the planned time (a scam). While we were enjoying the beach, they sent us away because of a private event. They have a small number of sunbeds, but they let people occupy them even if they stay away for several hours (resulting in several clients occupying them early in the morning and then going around the island). In addition to all this, the rooms are not properly designed, and you can hear any noise coming from other rooms or from the traffic outside (impossible to sleep without earplugs). As partial compensation, they gave us a 3-hour complementary late check-out, but it was definitely not enough for all the problems they've created.”
10
Esin
7 de fev. de 2024
·
A estadia foi de 4 noites
The service was wonderful at this property. Staff is very friendly and helpful. They went up and beyond to make sure we have a pleasant stay. Especially Orlando is such a gentleman and a problem solver. Him and Ignacio (nacho) our heroes. On our last day there was a state of emergency due to a high waves taking over the island. There were no means of transportation in the island. They did everything to protect us and make us feel safe and comfortable. They arranged all the transfers for us to make sure we make it to our flight. very grateful for this team, knowing so many people got stuck cause their hotel staff abandoned them. The free breakfast was pretty awesome. They provide freshly cut fruits, granola and yogurt as a starter and let yo choose and entre from the breakfast menu, fresh juices and coffee and it goes until 12pm. The pool is heated and The beach at this hotel is the best among the rest of island. It's exactly like in the pictures, turquoise color flat water looks like heaven. do not go during windy days then the ocean gets rough. The food at the hotel was average, I recommend eating out at downtown. There is a bit walking distance from downtown but it totally worth it to be right by that beach cause the shore near downtown is not nice. Even though it has a old rustic look the rooms and facilities are new, nice and very clean. There are yoga sessions 3 times a day everyday. Overall, it was a wonderful stay.
The service was wonderful at this property. Staff is very friendly and helpful. They went up and beyond to make sure we have a pleasant stay. Especially Orlando is such a gentleman and a problem solver. Him and Ignacio (nacho) our heroes. On our last day there was a state of emergency due to a high waves taking over the island. There were no means of transportation in the island. They did everything to protect us and make us feel safe and comfortable. They arranged all the transfers for us to make sure we make it to our flight. very grateful for this team, knowing so many people got stuck cause their hotel staff abandoned them. The free breakfast was pretty awesome. They provide freshly cut fruits, granola and yogurt as a starter and let yo choose and entre from the breakfast menu, fresh juices and coffee and it goes until 12pm. The pool is heated and The beach at this hotel is the best among the rest of island. It's exactly like in the pictures, turquoise color flat water looks like heaven. do not go during windy days then the ocean gets rough. The food at the hotel was average, I recommend eating out at downtown. There is a bit walking distance from downtown but it totally worth it to be right by that beach cause the shore near downtown is not nice. Even though it has a old rustic look the rooms and facilities are new, nice and very clean. There are yoga sessions 3 times a day everyday. Overall, it was a wonderful stay.
2
Sunny
30 de abr. de 2025
·
A estadia foi de 7 noites
Disappointing Experience During Our Honeymoon We recently stayed at this hotel for our honeymoon, and our experience was far from what we had envisioned. The hotel is extremely noisy, especially if you find yourself allocated a room near the front entrance. The constant traffic from golf carts driving by late at night, coupled with loud music, made it nearly impossible to get a restful night’s sleep. Even when we moved to a room at the back of the hotel, we encountered the same issue; the thin walls allowed us to hear everything which was quite disruptive. The situation took a serious turn when we discovered that approximately £450 of our money had gone missing. We reported this alarming theft to the manager, who assured us that he would review the CCTV footage. However, the communication barrier proved to be a significant challenge, as the manager, Fernandez, had limited English skills. This led to further frustration, as we had to rely on front desk staff to interpret our concerns. Initially, we had requested an upgrade to make our honeymoon more special, but our request was denied. Ironically, after the theft incident, the manager offered us an upgrade as a gesture of goodwill. This felt insincere, especially since he acknowledged that thefts had occurred at the hotel before. Overall, we were deeply disappointed. The lack of security, combined with the noise and communication issues, overshadowed what was meant to be a joyful occasion. We will be filing a complaint.
Disappointing Experience During Our Honeymoon We recently stayed at this hotel for our honeymoon, and our experience was far from what we had envisioned. The hotel is extremely noisy, especially if you find yourself allocated a room near the front entrance. The constant traffic from golf carts driving by late at night, coupled with loud music, made it nearly impossible to get a restful night’s sleep. Even when we moved to a room at the back of the hotel, we encountered the same issue; the thin walls allowed us to hear everything which was quite disruptive. The situation took a serious turn when we discovered that approximately £450 of our money had gone missing. We reported this alarming theft to the manager, who assured us that he would review the CCTV footage. However, the communication barrier proved to be a significant challenge, as the manager, Fernandez, had limited English skills. This led to further frustration, as we had to rely on front desk staff to interpret our concerns. Initially, we had requested an upgrade to make our honeymoon more special, but our request was denied. Ironically, after the theft incident, the manager offered us an upgrade as a gesture of goodwill. This felt insincere, especially since he acknowledged that thefts had occurred at the hotel before. Overall, we were deeply disappointed. The lack of security, combined with the noise and communication issues, overshadowed what was meant to be a joyful occasion. We will be filing a complaint.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localizada à beira-mar numa zona mais tranquila, a cerca de 10–20 minutos a pé do centro da cidade e da Praia Mosquito; muitos adoram o ambiente pacífico e as vistas. Alguns mencionam ruído da estrada ou de veículos na praia perto de certos quartos ou da costa.
Avaliações dos hóspedes relacionadas
10
Jens
2 de jan. de 2026
·
A estadia foi de 10 noites
The most beautiful hotel and beach, that we have ever visited. Great overall service in reception (we changed rooms, better view, and some construction work got stopped after we mentioned the noise). The staff was increadible friendly and very helpsome. The hotel was clean and the breakfast was very nice. Only two things were not ok. We had booked the christmas dinner on the hotel (it was double in prize compared to other nice restaurants and the food was not great, main cource especially). The other thing was a feeling, that the hotel was very keen on making money. You saw it in the small things. No water was put in hotelroom, only 4 nespresso tabs for a 10 night stay (100 pesos for aditionals). We broke a drinking glas in the room and was asked to pay for it (which we refused and reception ended up saying ok, but not a good experience). But overall a fantastic hotel og the most beautiful beach, that we have ever seen.
The most beautiful hotel and beach, that we have ever visited. Great overall service in reception (we changed rooms, better view, and some construction work got stopped after we mentioned the noise). The staff was increadible friendly and very helpsome. The hotel was clean and the breakfast was very nice. Only two things were not ok. We had booked the christmas dinner on the hotel (it was double in prize compared to other nice restaurants and the food was not great, main cource especially). The other thing was a feeling, that the hotel was very keen on making money. You saw it in the small things. No water was put in hotelroom, only 4 nespresso tabs for a 10 night stay (100 pesos for aditionals). We broke a drinking glas in the room and was asked to pay for it (which we refused and reception ended up saying ok, but not a good experience). But overall a fantastic hotel og the most beautiful beach, that we have ever seen.
10
Glenn
6 de jan. de 2023
·
A estadia foi de 19.358 noites
The property is absolutely amazing and the staff is all so kind and accommodating. The food presentation and quality was top notch as well. The location is great as well as its not near the very busy part of the island
The property is absolutely amazing and the staff is all so kind and accommodating. The food presentation and quality was top notch as well. The location is great as well as its not near the very busy part of the island
8
Timothy
19 de fev. de 2026
·
A estadia foi de 6 noites
We had a great time at Aldea Kuka. It’s a really lovely hotel, it’s super relaxing and the staff were all so friendly. Our room was great and the location is fab. They gave us a lovely welcome Cocktail and dessert platter, which was delicious. They offer free yoga and Pilates classes every day, which is a really nice touch. It was very easy to book excursions and bikes through the reception. We walked into the town every night along the beach road and it was so nice to be able to wander to Mosquito beach in just 10 minutes. I thought the location was perfect and I’m glad we chose that end of the island instead of the other end. There were a few issues with the hotel. The soundproofing of the rooms is pretty much non-existent. You can hear your neighbours’ every move in the rooms above and either side. The other letdown was the food. While the breakfast menu was extensive, we didn’t think any were that good. The fruit plate you get each morning is nice. We had lunch on one of the days and that was ok but decided not to eat at the hotel again as there are many better options in town. Having said that, we didn’t try the sushi restaurant. We had guacamole one day and it was the most expensive guacamole we had on our entire trip (£16!) and nothing to write home about. Spa treatments are expensive. We thought for this type of luxury hotel it was missing the finer details (robes, slippers and maybe a few treats you usually get at 4/5 hotels) but would definitely stay again
We had a great time at Aldea Kuka. It’s a really lovely hotel, it’s super relaxing and the staff were all so friendly. Our room was great and the location is fab. They gave us a lovely welcome Cocktail and dessert platter, which was delicious. They offer free yoga and Pilates classes every day, which is a really nice touch. It was very easy to book excursions and bikes through the reception. We walked into the town every night along the beach road and it was so nice to be able to wander to Mosquito beach in just 10 minutes. I thought the location was perfect and I’m glad we chose that end of the island instead of the other end. There were a few issues with the hotel. The soundproofing of the rooms is pretty much non-existent. You can hear your neighbours’ every move in the rooms above and either side. The other letdown was the food. While the breakfast menu was extensive, we didn’t think any were that good. The fruit plate you get each morning is nice. We had lunch on one of the days and that was ok but decided not to eat at the hotel again as there are many better options in town. Having said that, we didn’t try the sushi restaurant. We had guacamole one day and it was the most expensive guacamole we had on our entire trip (£16!) and nothing to write home about. Spa treatments are expensive. We thought for this type of luxury hotel it was missing the finer details (robes, slippers and maybe a few treats you usually get at 4/5 hotels) but would definitely stay again
10
Gianfranco
16 de fev. de 2026
·
A estadia foi de 2 noites
¡Increíble hotel! Tiene un gusto exquisito en el diseño y la atención es de primera, en especial el capitán Israel y el mesero Luis. La alberca es espectacular, el lugar perfecto para disfrutar del atardecer, en mar literal enfrente con camas muy cómodas. La ubicación es inmejorable, ya que puedes llegar caminando tanto a Punta Mosquito como al centro. Sin duda, volvería a hospedarme aquí. ¡Muchas felicidades por el excelente servicio!
¡Increíble hotel! Tiene un gusto exquisito en el diseño y la atención es de primera, en especial el capitán Israel y el mesero Luis. La alberca es espectacular, el lugar perfecto para disfrutar del atardecer, en mar literal enfrente con camas muy cómodas. La ubicación es inmejorable, ya que puedes llegar caminando tanto a Punta Mosquito como al centro. Sin duda, volvería a hospedarme aquí. ¡Muchas felicidades por el excelente servicio!
10
Sophie
1 de mar. de 2024
·
A estadia foi de 4 noites
A wonderful 4 night stay, the staff were all so lovely and helpful. Hotel is beautiful, quiet but a 15min walk to the town. Would definitely recommend and hope to be back soon. My only feedback would not too charge extra for a cappuccino for breakfast, things like that go a long way.
A wonderful 4 night stay, the staff were all so lovely and helpful. Hotel is beautiful, quiet but a 15min walk to the town. Would definitely recommend and hope to be back soon. My only feedback would not too charge extra for a cappuccino for breakfast, things like that go a long way.
10
Gabriela
17 de out. de 2023
·
A estadia foi de 2 noites
Muy bonito hotel con todas las amenidades necesarias para pasar un buen rato. Lo único es que está caminando a 20’minutos del centro sin embargo su ubicación hace que sea un espacio bastante tranquilo
Muy bonito hotel con todas las amenidades necesarias para pasar un buen rato. Lo único es que está caminando a 20’minutos del centro sin embargo su ubicación hace que sea un espacio bastante tranquilo
8
Terry
4 de abr. de 2023
·
A estadia foi de 5 noites
Amazing location, very nice hotel with the best beach we saw on all of Holbox. There biggest downfall is that they charge more than anyone for drinks and food on the Island. Would stay here again but will drink and eat elsewhere. One other thing if you have trouble with stairs get a ground level room as there are no elevators.
Amazing location, very nice hotel with the best beach we saw on all of Holbox. There biggest downfall is that they charge more than anyone for drinks and food on the Island. Would stay here again but will drink and eat elsewhere. One other thing if you have trouble with stairs get a ground level room as there are no elevators.
10
Carlos
30 de jul. de 2024
·
A estadia foi de 4 noites
Great resort and location
Great resort and location
10
kirk
25 de abr. de 2025
·
A estadia foi de 5 noites
This hotel was great, very relaxing and zen. The location was perfect, not too close to the downtown, but easy 15 mins walk. Staff was very attentive and catering.
This hotel was great, very relaxing and zen. The location was perfect, not too close to the downtown, but easy 15 mins walk. Staff was very attentive and catering.
10
Laurianne
23 de nov. de 2025
·
A estadia foi de 4 noites
Beautiful hotel, we loved being a bit further down the beach from town, giving us beautiful walks each day. Staff were really friendly, the rooms were large and had everything you needed
Beautiful hotel, we loved being a bit further down the beach from town, giving us beautiful walks each day. Staff were really friendly, the rooms were large and had everything you needed
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O pequeno-almoço é frequentemente elogiado (muitas vezes incluído) e alguns hóspedes apreciam o bar, o restaurante e as opções de sushi. No entanto, muitos acham a refeição no local excessivamente cara com qualidade variável, notam gorjetas ou taxas adicionais e mencionam algumas refeições dececionantes ou variedade limitada.
Avaliações dos hóspedes relacionadas
10
Jens
2 de jan. de 2026
·
A estadia foi de 10 noites
The most beautiful hotel and beach, that we have ever visited. Great overall service in reception (we changed rooms, better view, and some construction work got stopped after we mentioned the noise). The staff was increadible friendly and very helpsome. The hotel was clean and the breakfast was very nice. Only two things were not ok. We had booked the christmas dinner on the hotel (it was double in prize compared to other nice restaurants and the food was not great, main cource especially). The other thing was a feeling, that the hotel was very keen on making money. You saw it in the small things. No water was put in hotelroom, only 4 nespresso tabs for a 10 night stay (100 pesos for aditionals). We broke a drinking glas in the room and was asked to pay for it (which we refused and reception ended up saying ok, but not a good experience). But overall a fantastic hotel og the most beautiful beach, that we have ever seen.
The most beautiful hotel and beach, that we have ever visited. Great overall service in reception (we changed rooms, better view, and some construction work got stopped after we mentioned the noise). The staff was increadible friendly and very helpsome. The hotel was clean and the breakfast was very nice. Only two things were not ok. We had booked the christmas dinner on the hotel (it was double in prize compared to other nice restaurants and the food was not great, main cource especially). The other thing was a feeling, that the hotel was very keen on making money. You saw it in the small things. No water was put in hotelroom, only 4 nespresso tabs for a 10 night stay (100 pesos for aditionals). We broke a drinking glas in the room and was asked to pay for it (which we refused and reception ended up saying ok, but not a good experience). But overall a fantastic hotel og the most beautiful beach, that we have ever seen.
8
Matthias
29 de ago. de 2024
·
A estadia foi de 5 noites
Great location on the beach front; relaxing pool area (music rather loud), nice wooden architecture, rooms in excellent condition. Breakfast without varieties, service appears sometimes unmotivated; Asian restaurant offers rather average sushi. Great base to explore the Island, but eat out.
Great location on the beach front; relaxing pool area (music rather loud), nice wooden architecture, rooms in excellent condition. Breakfast without varieties, service appears sometimes unmotivated; Asian restaurant offers rather average sushi. Great base to explore the Island, but eat out.
8
Timothy
19 de fev. de 2026
·
A estadia foi de 6 noites
We had a great time at Aldea Kuka. It’s a really lovely hotel, it’s super relaxing and the staff were all so friendly. Our room was great and the location is fab. They gave us a lovely welcome Cocktail and dessert platter, which was delicious. They offer free yoga and Pilates classes every day, which is a really nice touch. It was very easy to book excursions and bikes through the reception. We walked into the town every night along the beach road and it was so nice to be able to wander to Mosquito beach in just 10 minutes. I thought the location was perfect and I’m glad we chose that end of the island instead of the other end. There were a few issues with the hotel. The soundproofing of the rooms is pretty much non-existent. You can hear your neighbours’ every move in the rooms above and either side. The other letdown was the food. While the breakfast menu was extensive, we didn’t think any were that good. The fruit plate you get each morning is nice. We had lunch on one of the days and that was ok but decided not to eat at the hotel again as there are many better options in town. Having said that, we didn’t try the sushi restaurant. We had guacamole one day and it was the most expensive guacamole we had on our entire trip (£16!) and nothing to write home about. Spa treatments are expensive. We thought for this type of luxury hotel it was missing the finer details (robes, slippers and maybe a few treats you usually get at 4/5 hotels) but would definitely stay again
We had a great time at Aldea Kuka. It’s a really lovely hotel, it’s super relaxing and the staff were all so friendly. Our room was great and the location is fab. They gave us a lovely welcome Cocktail and dessert platter, which was delicious. They offer free yoga and Pilates classes every day, which is a really nice touch. It was very easy to book excursions and bikes through the reception. We walked into the town every night along the beach road and it was so nice to be able to wander to Mosquito beach in just 10 minutes. I thought the location was perfect and I’m glad we chose that end of the island instead of the other end. There were a few issues with the hotel. The soundproofing of the rooms is pretty much non-existent. You can hear your neighbours’ every move in the rooms above and either side. The other letdown was the food. While the breakfast menu was extensive, we didn’t think any were that good. The fruit plate you get each morning is nice. We had lunch on one of the days and that was ok but decided not to eat at the hotel again as there are many better options in town. Having said that, we didn’t try the sushi restaurant. We had guacamole one day and it was the most expensive guacamole we had on our entire trip (£16!) and nothing to write home about. Spa treatments are expensive. We thought for this type of luxury hotel it was missing the finer details (robes, slippers and maybe a few treats you usually get at 4/5 hotels) but would definitely stay again
8
Thibault
25 de jul. de 2024
·
A estadia foi de 1 noite
The good: Architectural charm: Aldea Kuka boasts captivating architecture that seamlessly blends with its natural surroundings. The design is unique and inviting. Aesthetic ambiance: The overall look and feel of the resort create a serene and relaxing atmosphere. Friendly lobby staf: The warm and welcoming lobby staff enhance the guest experience, their hospitality sets a positive tone upon arrival. The Bad: Hidden breakfast tips: Unfortunately, Aldea Kuka falls short when it comes to transparency. Charging tips (propina) for breakfast, which should be included in the room rate, is disappointing. Consumption oriented: The resort’s focus on consumption (especially tipping) can feel excessive. While tipping is not mandatory, it often feels like noblesse oblige—expected rather than optional. Thin Walls: The rooms suffer from thin walls, allowing every neighbor’s movement to echo through. Light sleepers might find this bothersome. Addressing those areas could elevate Aldea Kuka to the ranks of high-end hotels.
The good: Architectural charm: Aldea Kuka boasts captivating architecture that seamlessly blends with its natural surroundings. The design is unique and inviting. Aesthetic ambiance: The overall look and feel of the resort create a serene and relaxing atmosphere. Friendly lobby staf: The warm and welcoming lobby staff enhance the guest experience, their hospitality sets a positive tone upon arrival. The Bad: Hidden breakfast tips: Unfortunately, Aldea Kuka falls short when it comes to transparency. Charging tips (propina) for breakfast, which should be included in the room rate, is disappointing. Consumption oriented: The resort’s focus on consumption (especially tipping) can feel excessive. While tipping is not mandatory, it often feels like noblesse oblige—expected rather than optional. Thin Walls: The rooms suffer from thin walls, allowing every neighbor’s movement to echo through. Light sleepers might find this bothersome. Addressing those areas could elevate Aldea Kuka to the ranks of high-end hotels.
8
Thibault
25 de jul. de 2024
·
A estadia foi de 5 noites
The Good: - Aldea Kuka boasts captivating architecture that seamlessly blends with its natural surroundings. The design is both unique and inviting. - The overall look and feel of the resort create a serene and relaxing atmosphere. You’ll find yourself immersed in tranquility. - The warm and welcoming lobby staff enhance the guest experience. Their hospitality sets a positive tone upon arrival. The Bad: - Unfortunately, Aldea Kuka falls short when it comes to transparency. Charging tips (propina) for breakfast, which should be included in the room rate, is disappointing. Thin Walls: The rooms suffer from thin walls, allowing every neighbor’s movement to echo through. Light sleepers might find this bothersome. - The resort’s focus on consumption (especially tipping) can feel excessive. While tipping is not mandatory, it often feels like noblesse oblige—expected rather than optional. Addressing those areas could elevate Aldea Kuka to the ranks of high-end hotels.
The Good: - Aldea Kuka boasts captivating architecture that seamlessly blends with its natural surroundings. The design is both unique and inviting. - The overall look and feel of the resort create a serene and relaxing atmosphere. You’ll find yourself immersed in tranquility. - The warm and welcoming lobby staff enhance the guest experience. Their hospitality sets a positive tone upon arrival. The Bad: - Unfortunately, Aldea Kuka falls short when it comes to transparency. Charging tips (propina) for breakfast, which should be included in the room rate, is disappointing. Thin Walls: The rooms suffer from thin walls, allowing every neighbor’s movement to echo through. Light sleepers might find this bothersome. - The resort’s focus on consumption (especially tipping) can feel excessive. While tipping is not mandatory, it often feels like noblesse oblige—expected rather than optional. Addressing those areas could elevate Aldea Kuka to the ranks of high-end hotels.
6
Yael
22 de fev. de 2026
·
A estadia foi de 2 noites
Nice hotel overall, but not truly 5-star. No elevator (we were on the third floor), and at checkout we had to carry our luggage ourselves due to no response from reception. The beach is beautiful, the pool is small and far, and housekeeping once arrived at 6 PM despite saying it’s until 4 PM. Food is tasty but expensive. Good for two nights longer stays get uncomfortable because of the sand and limited cleaning.
Nice hotel overall, but not truly 5-star. No elevator (we were on the third floor), and at checkout we had to carry our luggage ourselves due to no response from reception. The beach is beautiful, the pool is small and far, and housekeeping once arrived at 6 PM despite saying it’s until 4 PM. Food is tasty but expensive. Good for two nights longer stays get uncomfortable because of the sand and limited cleaning.
10
Esin
7 de fev. de 2024
·
A estadia foi de 4 noites
The service was wonderful at this property. Staff is very friendly and helpful. They went up and beyond to make sure we have a pleasant stay. Especially Orlando is such a gentleman and a problem solver. Him and Ignacio (nacho) our heroes. On our last day there was a state of emergency due to a high waves taking over the island. There were no means of transportation in the island. They did everything to protect us and make us feel safe and comfortable. They arranged all the transfers for us to make sure we make it to our flight. very grateful for this team, knowing so many people got stuck cause their hotel staff abandoned them. The free breakfast was pretty awesome. They provide freshly cut fruits, granola and yogurt as a starter and let yo choose and entre from the breakfast menu, fresh juices and coffee and it goes until 12pm. The pool is heated and The beach at this hotel is the best among the rest of island. It's exactly like in the pictures, turquoise color flat water looks like heaven. do not go during windy days then the ocean gets rough. The food at the hotel was average, I recommend eating out at downtown. There is a bit walking distance from downtown but it totally worth it to be right by that beach cause the shore near downtown is not nice. Even though it has a old rustic look the rooms and facilities are new, nice and very clean. There are yoga sessions 3 times a day everyday. Overall, it was a wonderful stay.
The service was wonderful at this property. Staff is very friendly and helpful. They went up and beyond to make sure we have a pleasant stay. Especially Orlando is such a gentleman and a problem solver. Him and Ignacio (nacho) our heroes. On our last day there was a state of emergency due to a high waves taking over the island. There were no means of transportation in the island. They did everything to protect us and make us feel safe and comfortable. They arranged all the transfers for us to make sure we make it to our flight. very grateful for this team, knowing so many people got stuck cause their hotel staff abandoned them. The free breakfast was pretty awesome. They provide freshly cut fruits, granola and yogurt as a starter and let yo choose and entre from the breakfast menu, fresh juices and coffee and it goes until 12pm. The pool is heated and The beach at this hotel is the best among the rest of island. It's exactly like in the pictures, turquoise color flat water looks like heaven. do not go during windy days then the ocean gets rough. The food at the hotel was average, I recommend eating out at downtown. There is a bit walking distance from downtown but it totally worth it to be right by that beach cause the shore near downtown is not nice. Even though it has a old rustic look the rooms and facilities are new, nice and very clean. There are yoga sessions 3 times a day everyday. Overall, it was a wonderful stay.
10
Silvio
15 de jan. de 2025
·
A estadia foi de 2 noites
Aldea Kuka is an absolutely incredible hotel that exceeded all my expectations. The location is perfect, right on the beachfront, offering stunning views and easy access to the sea. The service was exceptional—every staff member was attentive, friendly, and went above and beyond to make our stay unforgettable. The accommodations are beautifully designed, very comfortable, and create a relaxing atmosphere that blends perfectly with the natural surroundings. One of the highlights is the variety of dining options. The bar, restaurant, and sushi bar are all top-notch, offering high-quality food and drinks that delighted us every time. The heated pool is another fantastic feature, perfect for unwinding after a day of exploring the island. I highly recommend Aldea Kuka for anyone looking for a luxurious and memorable stay in Holbox. It’s truly a gem!
Aldea Kuka is an absolutely incredible hotel that exceeded all my expectations. The location is perfect, right on the beachfront, offering stunning views and easy access to the sea. The service was exceptional—every staff member was attentive, friendly, and went above and beyond to make our stay unforgettable. The accommodations are beautifully designed, very comfortable, and create a relaxing atmosphere that blends perfectly with the natural surroundings. One of the highlights is the variety of dining options. The bar, restaurant, and sushi bar are all top-notch, offering high-quality food and drinks that delighted us every time. The heated pool is another fantastic feature, perfect for unwinding after a day of exploring the island. I highly recommend Aldea Kuka for anyone looking for a luxurious and memorable stay in Holbox. It’s truly a gem!
8
Dan
1 de mar. de 2024
·
A estadia foi de 3 noites
The facility is very nice. Staff is extremely friendly. Some rules such as no outside beer allowed on the beach when 3/4 of the selection offered was unavailable! Seems extreme. We order al lobster pizza prices at 1026 pesos assuming it’s a nice place it should be good…. Was disgusting, frozen crust and gross disappointed with that for sure.
The facility is very nice. Staff is extremely friendly. Some rules such as no outside beer allowed on the beach when 3/4 of the selection offered was unavailable! Seems extreme. We order al lobster pizza prices at 1026 pesos assuming it’s a nice place it should be good…. Was disgusting, frozen crust and gross disappointed with that for sure.
10
Joseph
14 de ago. de 2025
·
A estadia foi de 4 noites
Fantastic spot up the beach from the hussle of town. Perfect beach front with lovely staff, great food and the right mix of entertainment. Would stay again
Fantastic spot up the beach from the hussle of town. Perfect beach front with lovely staff, great food and the right mix of entertainment. Would stay again
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Leticia
8 de jan. de 2026
·
A estadia foi de 4 noites
Tudo estava perfeito. O quarto com vista para o mar é espetacular, o restaurante do hotel tem comidas maravilhosas como comida japonesa, pizza, peixe do dia servido inteiro. A estrutura de praia é excelente e a noite ainda tem shows no hotel. Passei diversas vezes na rua da praia que possui diversos outros hotéis e nenhum superou o Aldea Kuka.
Tudo estava perfeito. O quarto com vista para o mar é espetacular, o restaurante do hotel tem comidas maravilhosas como comida japonesa, pizza, peixe do dia servido inteiro. A estrutura de praia é excelente e a noite ainda tem shows no hotel. Passei diversas vezes na rua da praia que possui diversos outros hotéis e nenhum superou o Aldea Kuka.
8
Magda
1 de jan. de 2026
·
A estadia foi de 1 noite
Quarto óptimo apesar de nós terem dado um de categoria inferior ao reservado. Comida boa e excelente localização. Serviço excelente. O jantar e festa de fim do ano ficou aquém da expectativa.
Quarto óptimo apesar de nós terem dado um de categoria inferior ao reservado. Comida boa e excelente localização. Serviço excelente. O jantar e festa de fim do ano ficou aquém da expectativa.
10
IRLANDHA
13 de set. de 2024
·
A estadia foi de 4 noites
Excelente
Excelente
10
Victor
20 de ago. de 2024
·
A estadia foi de 3 noites
Excelente todo!
Excelente todo!
10
Sergio Rene Toledo
4 de jul. de 2024
·
A estadia foi de 7 noites
Excelente
Excelente
Políticas da propriedade
Instruções de check-in
Tudo o que precisa de saber para um check-in tranquilo.
Check-in
Check-out
De 15:00 a 23:00
Antes das 12:00
Caução
MXN 20000 per accommodation on arrival.
É bom saber
Políticas adicionais e informações sobre esta propriedade.
Extras opcionais
Serviços adicionais pagos que pode solicitar.
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
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Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-10-16: 171.2530381543884USD
- 2026-10-17: 170.03580938861083USD
- 2026-10-18: 163.24096022470093USD
- 2026-10-19: 163.7269668354187USD
- 2026-10-20: 163.31650218377683USD
- 2026-10-21: 164.84243260797118USD
- 2026-10-22: 220.4533703328552USD
- 2026-10-23: 174.7260647174072USD
- 2026-10-24: 219.82181897601316USD
- 2026-10-25: 173.840002982666USD
- 2026-10-26: 211.32767873767088USD
- 2026-10-27: 211.67393701138303USD
- 2026-10-28: 221.2319755600891USD
- 2026-10-29: 204.6215420718994USD
- 2026-10-30: 216.0639280583496USD
- 2026-10-31: 207.1016506125488USD
- 2026-11-01: 276.69529349298097USD
- 2026-11-02: 275.15861055838013USD
- 2026-11-03: 276.69529349298097USD
- 2026-11-04: 261.9692074425354USD
- 2026-11-05: 276.74828433374023USD
- 2026-11-06: 301.45306017333985USD
- 2026-11-07: 299.739792550293USD
- 2026-11-08: 277.27478006259156USD
- 2026-11-09: 285.95500561260985USD
- 2026-11-10: 276.69529349298097USD
- 2026-11-11: 275.7587961392517USD
- 2026-11-12: 274.1368991309509USD
- 2026-11-13: 299.10585746307373USD
- 2026-11-14: 298.48063413867186USD
- 2026-11-15: 456.60499427984615USD
- 2026-11-16: 286.1404907044067USD
- 2026-11-17: 287.40283885595704USD
- 2026-11-18: 286.1404907044067USD
- 2026-11-19: 267.725967750885USD
- 2026-11-20: 297.5380488404541USD
- 2026-11-21: 308.9234653858032USD
- 2026-11-22: 288.3829464711914USD
- 2026-11-23: 286.1404907044067USD
- 2026-11-24: 456.5048090074463USD
- 2026-11-25: 283.6036528106079USD
- 2026-11-26: 279.4833148316345USD
- 2026-11-27: 299.76976924597164USD
- 2026-11-28: 308.9234653858032USD
- 2026-11-29: 284.8217561824951USD
- 2026-11-30: 284.8217561824951USD
- 2026-12-01: 261.26547535794066USD
- 2026-12-02: 276.0555962949219USD
- 2026-12-03: 291.2141664920044USD
- 2026-12-04: 310.1979551280517USD
- 2026-12-05: 286.3787093998718USD
- 2026-12-06: 278.5542602044067USD
- 2026-12-07: 288.3829464711914USD
- 2026-12-08: 288.1998965571899USD
- 2026-12-09: 456.5048090074463USD
- 2026-12-10: 456.5048090074463USD
- 2026-12-11: 397.5549166914062USD
- 2026-12-12: 395.1564723526001USD
- 2026-12-13: 365.8863898139038USD
- 2026-12-14: 369.2645644868774USD
- 2026-12-15: 367.1735699193115USD
- 2026-12-16: 367.1735699193115USD
Este alojamento disponibiliza transporte a partir do aeroporto. Forneça ao alojamento informações sobre a sua chegada antes de viajar, através dos dados de contacto que poderá encontrar na sua confirmação de reserva. A receção está aberta diariamente das 7:00 às 23:00. A receção conta com funcionários apenas durante um certo horário.A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
Terá de pagar a seguinte caução totalmente reembolsável.
Breakage deposit: MXN 20000 per stay
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito para a eventualidade de despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- É possível efetuar transações sem numerário
- O alojamento não pode garantir quartos sem ruído
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- No local existe água quente limitada.
- A piscina está aberta das 8:00 às 19:00.
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este lodge antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Não é permitida a estadia de crianças até aos 10 anos neste alojamento.
- Apenas é permitido o acesso aos quartos a clientes registados.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
- Disponibilização de opções de pagamento sem numerário em todas as transações.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
- Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.
- Tarifa de transporte (aeroporto): 9088 MXN por pessoa (ida e volta)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Fitness Center (nearby)
Geral
Serviço de quartos
Restaurante
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Massagem
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Estacionamento
Serviço de transporte ao aeroporto
Internet
Wi-fi gratuito