Name: The Gramercy Residences
Address: The Gramercy residences Salamanca, Makati, Région Capitale Nationale, PH
Price range: 42 $US–97 $US per night
Rating: 8.1

Ce qu'en disent des voyageurs

Au Gramercy Residences, les clients soulignent l'emplacement central et agréable, à proximité de Century Mall, ainsi que les piscines et la salle de sport. Cependant, beaucoup signalent également une qualité variable des logements, avec des problèmes d'entretien ou de propreté (cafards et odeurs), des règles d'accès strictes et une communication inégale avec les hôtes.

Plusieurs clients apprécient le personnel accueillant à l'entrée et la sécurité renforcée, tandis que d'autres décrivent des interactions impolies et un enregistrement compliqué. Les logements varient considérablement : on note fréquemment des meubles démodés, un équipement limité, des appareils électroménagers défectueux et une connexion Wi-Fi instable ou inexistante, bien que certains apprécient la vue depuis les étages élevés. Dans l'ensemble, attendez-vous à un séjour de type appartement avec de beaux espaces communs, mais avec des appartements et une gestion inégaux.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les piscines et la salle de sport reçoivent souvent des éloges. Certains clients mentionnent également que le stationnement peut être difficile ou coûteux.

Avis de voyageur à ce sujet

10

Marie

28 avr. 2023

·

A séjourné 7 nuits

Staff was courteous, property is well maintained. Convenient that the mall is a walk away in the property . All in all I will suggest this place to everyone 5 stars for me .

8

gilda

28 nov. 2023

·

A séjourné 16 nuits

The 3 swimming pools were excellent. Security and cleanliness was exceptional. We had a few issues with the Wi-Fi in our last few days. Would highly recommend this apartment.

8

Arden

6 oct. 2023

·

A séjourné 5 nuits

The unit is clean and well maintained. It is safe with direct access to the Century mall. The grocery is nearby and there are a lot of restaurant around. The facilities are accessible and all staff are helpful and attentive .

10

Bobby

8 mai 2023

·

A séjourné 9 nuits

The Gramercy is an awesome property. The 36th floor lap pool, infinity pools, sauna, steam room and changing rooms are great. The 37th floor work out room is also excellent. On both floors they have round sofas to watch the sunset. Front door guards are very careful about access and only people registered to your floor have access to the floor. Building is 72 stories tall, one of the tallest in Manila.

8

Roanna

1 août 2023

·

A séjourné 1 nuit

I would give the unit I stayed 4 stars. There are a few suggestions I would give. The unit needs some renovation, there are paint chipping, the floors needs repair, a hole on the bathroom door. I would suggest the host to invest in a luxurious, hotel stylecomplete set of bath towels and beddings, provide shampoos/conditioner, there were cutleries missing from the kitchenette. I think the futon has to be replaced by something more easier to unfold and comfortable to sleep on. Overall, I am satisfied with the amenities, safety and good communication with the host. I don't recommend taking your car because parking fee will make you bankrupt. The cheapest I found was 500 pesos/might The area was walkable, a stone's throw from the Century mall and the skyline is breathtaking.

4

emilyn safroniuk

10 mars 2025

·

A séjourné 7 nuits

The area is ok close to Century Mall. The communication was poor. I tried to communicate with them a week before my stay and didn’t get much answers. The checking in process was tedious and overbearing. There were cockroaches everywhere. When I transferred to a studio room after my roommate left the ac was leaking and spit out ice hence the terrible flooring by the sliding doors. Spa was great and so was the pool and the other staff but the way it is managed is a bit much. Save yourselves the pain of this and go to a hotel.

2

Krichnarong

17 sept. 2023

·

A séjourné 6 nuits

Pre-existing cockroach problems in unit. Staff was aware. Was not taken care of during stay. Found 6-7 cockroaches in bathroom amenities, sink, floor. The same for the bedroom. Only good thing about facility is the centralized location, gym and pool. Clueless staff. There's nothing about this place to write home about. Much better options available around the same area with equal or better prices.

8

Rosa De

2 sept. 2023

·

A séjourné 1 nuit

The property’s well maintained. The room was on the 26th floor. Pet friendly easy access to all amenities, Makati business district. Room is a little bit small but was very clean

10

Roselle

28 janv. 2025

·

A séjourné 4 nuits

Hard to get parking

8

Mischelle

11 févr. 2024

·

A séjourné 1 nuit

Nice pool

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires sur la propreté sont variables, avec des signalements récurrents de cafards, d'odeurs de moisi ou d'égout, de pièces poussiéreuses et de linge usé. Certains logements sont toutefois décrits comme propres.

Avis de voyageur à ce sujet

4

Nelsie

2 août 2023

·

A séjourné 2 nuits

Property is too old, sofa bed is breaking, bathroom is filthy, not enough toiletries esp toilet paper, requested for extra towels didnt show up, not coming back here.

4

patricia

29 déc. 2023

·

A séjourné 3 nuits

Multicolored towels, looks like it was taken from diff places. Extra bedsheet was overused, tear is visible. No communication by phone. Have to go to front desk. No face/handtowel. Instruction in checking out is not clear. Email for checkout not provided. Very difficult to communicate. Doesn’t answer a phone call. Laminate floor is peeling off. Don’t like the place all in all. Trusted Expedia on this place, but they failed. Security too strict. Two persons can’t sit in one chair for few minutes while waiting for someone. Not presentable place for renting. They should make it like hotel ready.

6

Maria

5 oct. 2025

·

A séjourné 2 nuits

The unit need to be updgraded. Cleanliness is failed. The bed mattress is kinda old and room is dusty. Sorry but it is not worth it from what we have paid for. It is very disappointing .

6

Marcus

10 mai 2024

·

A séjourné 9 nuits

The building and its views are spectacular. The building is very well kept - the appartment ... not. It's basically proper, well furnished, nice balcony with superb views. The holding of the shower doesn't work. The floor of the bathroom showed signs of overflooding. The tissue of the sofa had ... holes. The only 2 large towels were very old, smelled bad off ftom the start. There was zero room service for cleaning/ changing towels&bedwear for 9 days. For this price at 4-star level in Manila - there's better.

4

patricia

26 déc. 2023

·

A séjourné 1 nuit

Linens not presentable. Towels are miss match. They used a towel taken from a resort in Boracay. Bedsheets are about to be ripped. Can’t communicate to the front desk. You have to talk to the agency, in which I can’t get hold of on the phone only email.

4

rose

1 nov. 2023

·

A séjourné 8 nuits

We arrived in the place and we found a lot of cockroaches in the kitchen cabinets, the place is very dusty and you can smell the musky of the area like its not been cleaned for a while. The towels are old amd beddings smells like old . I did communicate d it to the property mananagement assigned tru text and they responded appropriately. Too bad they said they have to spray the area with chemicals with our stuff and clothes inside so i refused. The first night was horrible. All of us were coughing and triggers all our allergy. The electrical wiring in the kitchen is bad. You cant used the fridge and microwave at the same time. The circuit breaker or main fuse kept resetting coz of the electricity. The bathroom vent is bad. U can smell how bad the sewer from the bathroom from your bed. It was a horrible experience.

6

Jonathan

26 avr. 2024

·

A séjourné 14 nuits

Every day I had to spray the cockroach everywhere especially in the kitchen

2

Amir

30 déc. 2025

·

A séjourné 8 nuits

A flat which is more a disaster than a place to sleep over. Extremely strong sewage stinks, full of bugs and cockroaches, we had booked for 4 and arrived late and see that they have provided beds, towels etc only for 2!!! Extremely bad communications with the host, STAY AWAY from this trap.

2

ELVIS

9 août 2025

·

A séjourné 1 nuit

Room is old and horrible smell did not sleep there and left early to airport, moldy smell and nothing works …

6

Vanes

22 mai 2023

·

A séjourné 8 nuits

The property was nice but disappointed seeing cockroaches in the room

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

La qualité des logements varie considérablement : les clients évoquent des meubles démodés, des matelas affaissés, des agencements particuliers, des problèmes d'entretien (climatisation qui fuit ou mal placée, équipements cassés, appareils électroménagers qui ne fonctionnent pas) et une connexion Wi-Fi instable ou inexistante. Plusieurs logements offrent une vue impressionnante sur la ville.

Avis de voyageur à ce sujet

10

Kristine Russell

4 oct. 2023

·

A séjourné 3 nuits

Love the city view.

6

Stewart

2 août 2025

·

A séjourné 2 nuits

I did NOT like thereis no safety deposit box in the room. This is a disgrace.

4

maybelle

4 janv. 2023

·

To Expedia and to the property owner, I want to let you know that I was disappointed with the property. I will list down my reasons. - 2 days after booking I received a message at 8 am asking me to provide an ID to process the checking in. It was noted that I have to submit it before 12nn as the staff was only working until that time. So I was only given 4 hours which if I didn't check my email, I could have missed it. I think requirements should be communicated asap to avoid any inconvenience to your guests? - When we arrived they handed me 1 access card which I will get penalised if I share with the other quests. My booking clearly stated 3 adults! Do you expect me to pick them up from the lobby each time they want to go out? I don't question your rule but you should have organised 3 access for us and not just one. -I will list down the room amenities as per mentioned/described on the website but weren't in the property: toaster,espresso maker,coffee grinder rainfall shower head (ordinary shower only), slippers toiletries (soap and toothbrush were provided only), netflix not working, laundry facility black out curtains, connected to a shopping centre. I wont mind not having those, but I expected the property to have those as advertised. -something is wrong with the fridge. Every about 30 minutes it makes a noise. Loud noise that keeps walking us up. But I couldn't turn it off as we have items needed to be kept cold. -room wifi is connected but nothing is loading

2

Ivy

18 juil. 2023

·

A séjourné 4 nuits

Neutral experience. however, the room is ok. It’s just that the bathroom / Toilet located at the loft. So inconvenient. Stairs too was scary we are on our 50’s we can’t handle going up and down. We stayed overnight only didn’t finished our 4nights stay and transfer to a better safe hotel.

10

david

8 sept. 2024

·

A séjourné 2 nuits

Matress saggy but otherwise great stay

4

emilyn safroniuk

10 mars 2025

·

A séjourné 7 nuits

The area is ok close to Century Mall. The communication was poor. I tried to communicate with them a week before my stay and didn’t get much answers. The checking in process was tedious and overbearing. There were cockroaches everywhere. When I transferred to a studio room after my roommate left the ac was leaking and spit out ice hence the terrible flooring by the sliding doors. Spa was great and so was the pool and the other staff but the way it is managed is a bit much. Save yourselves the pain of this and go to a hotel.

6

Maria

5 oct. 2025

·

A séjourné 2 nuits

The unit need to be updgraded. Cleanliness is failed. The bed mattress is kinda old and room is dusty. Sorry but it is not worth it from what we have paid for. It is very disappointing .

6

Marcus

10 mai 2024

·

A séjourné 9 nuits

The building and its views are spectacular. The building is very well kept - the appartment ... not. It's basically proper, well furnished, nice balcony with superb views. The holding of the shower doesn't work. The floor of the bathroom showed signs of overflooding. The tissue of the sofa had ... holes. The only 2 large towels were very old, smelled bad off ftom the start. There was zero room service for cleaning/ changing towels&bedwear for 9 days. For this price at 4-star level in Manila - there's better.

4

quinten

19 mars 2023

·

A séjourné 12 nuits

Almost everything about the property was what I expected except for the roaches and the microwave didn't work and the TV didn't work and there was no follow up or next day contact with the unit owner

2

ELVIS

9 août 2025

·

A séjourné 1 nuit

Room is old and horrible smell did not sleep there and left early to airport, moldy smell and nothing works …

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est mitigé : beaucoup louent les portiers amicaux et le personnel serviable, mais des plaintes récurrentes concernent un enregistrement compliqué, des règles strictes pour les cartes d'accès, une communication médiocre ou lente de la part de certains hôtes/agents, et des litiges occasionnels concernant les dépôts/remboursements.

Avis de voyageur à ce sujet

10

Randolph

8 juin 2024

·

A séjourné 2 nuits

Before Check-in, Dennise and Jenny were both response quickly about my concerns. Upon check-in the consiege is very helpful to direct me to 2nd floor to get my building pass from the security room. I met the security and was very nice and respectful. Our stay felt relaxing, and secured. The bulding security is very tight and the security personels are accommodating. The room is clean and very organize. I will definitely coming back to this unit.

4

maybelle

4 janv. 2023

·

To Expedia and to the property owner, I want to let you know that I was disappointed with the property. I will list down my reasons. - 2 days after booking I received a message at 8 am asking me to provide an ID to process the checking in. It was noted that I have to submit it before 12nn as the staff was only working until that time. So I was only given 4 hours which if I didn't check my email, I could have missed it. I think requirements should be communicated asap to avoid any inconvenience to your guests? - When we arrived they handed me 1 access card which I will get penalised if I share with the other quests. My booking clearly stated 3 adults! Do you expect me to pick them up from the lobby each time they want to go out? I don't question your rule but you should have organised 3 access for us and not just one. -I will list down the room amenities as per mentioned/described on the website but weren't in the property: toaster,espresso maker,coffee grinder rainfall shower head (ordinary shower only), slippers toiletries (soap and toothbrush were provided only), netflix not working, laundry facility black out curtains, connected to a shopping centre. I wont mind not having those, but I expected the property to have those as advertised. -something is wrong with the fridge. Every about 30 minutes it makes a noise. Loud noise that keeps walking us up. But I couldn't turn it off as we have items needed to be kept cold. -room wifi is connected but nothing is loading

2

Raymond

24 juin 2024

·

A séjourné 5 nuits

You guys rip me off and I want my money back!

2

Patrick

18 avr. 2025

·

A séjourné 16 nuits

The room I book was not what I got when I I get there and they refused to change it. I was not the only guest the happen to, my room was more than two hundred dollar less than what I paid for and GOTOPHI host refused to talk to me.

4

Hazelyn

23 févr. 2025

·

A séjourné 4 nuits

Property is old, furnitures are old. Card access is very inconvenient. I got 2 br 4 days stay. Theres couple of my relatives that stayed with me and I had to assist them every time they need to get something downstairs due to the card access limit that i cant even go out and leave my family in the room for 4 days. Plus they dont have room service nor extra towels provided. I had only 4 towels for my whole 4 days stay. Ive never been able to contact my host the whole time. No assistance at all. I checked in at the other building across the street and it was way way better and cheaper.

10

Lawrence

24 déc. 2022

·

A séjourné 19 346 nuits

The staff is always friendly and welcoming...especially the front doormen.

6

Stewart

26 août 2025

·

A séjourné 2 nuits

I despise the check in process.

4

John

24 janv. 2025

·

A séjourné 1 nuit

Firstly the room and communication from the room owner was very good, BUT overall the experience was terrible, this is all due to Security and customer services. Security is just way over the top, most of them rude or arrogant. This goes most of the satff, not all but most. So really it just ruins the whole experience

2

John

29 déc. 2022

·

A séjourné 1 nuit

Manager or condo unit refuses to give me a elevator card. I can access my room or gym or anything without a card. Have to be escorted to gym or any

2

Scott

14 nov. 2024

·

A séjourné 1 nuit

They emailed me that the room above was flooding and I could no longer stay there. Ok, no problem it happens, I can find another place. But then they never refunded me. They made me pay for a room they would not let me stay in. Hotels.com tried to get a hold of them but they would not answer, I tried to get a hold of them but they would not answer. They stole from me.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement central et agréable, à côté de Century Mall, avec un accès facile aux boutiques, aux restaurants et à la vie nocturne. Certains notent que le quartier peut être animé ou bruyant et que les taxis ou les transports en commun peuvent être difficiles d'accès à certains moments.

Avis de voyageur à ce sujet

8

Veronica

20 avr. 2023

·

A séjourné 13 nuits

There were a lot of great markets near

10

CARINA

28 nov. 2023

·

A séjourné 4 nuits

good option of location, there were a grocery store shopping mall restaurants nearby, walkable and could be easy for you especialy your grocery needs. the unit is cleaned, very nice view outside on your terrace, if you would like to cook your own food, you can cook inside, there are available all utensils you need in cooking, rice cooker, cookware, plate etc.. over all it was great satesfied 4 days stayed in Gramercy Residence.

8

Arden

6 oct. 2023

·

A séjourné 5 nuits

The unit is clean and well maintained. It is safe with direct access to the Century mall. The grocery is nearby and there are a lot of restaurant around. The facilities are accessible and all staff are helpful and attentive .

10

Vicente Luis

24 oct. 2024

·

A séjourné 3 nuits

Very close to night life

10

Marco

10 déc. 2023

·

A séjourné 4 nuits

Good place to hanga around the area. Lots of resto and bars.

6

MARICEL

12 mai 2023

·

A séjourné 2 nuits

location is good

10

robert

5 juil. 2025

·

A séjourné 7 nuits

This was the second time I've stayed at the Gramercy very friendly staff from and very secure and close to the Century Mall and many other shopping venues and also the night life my girlfriend loves the filling station restaurant the most will be back there again.

10

Christian jr

6 déc. 2022

·

A séjourné 19 328 nuits

The property is in the heart of everything which makes it convenient for walking.

6

Jimmy

22 sept. 2023

·

A séjourné 2 nuits

Amazing location. Right next to century mall. But I'd prefer to stay at a hotel. Just looks like a downgraded apartment. And I booked a deluxe one. Lobby is downright fancy and amazing but apartments are not at all like that

8

Kristine Russell

15 sept. 2023

·

A séjourné 2 nuits

Good., did enjoy the view from my unit. Walkable to storws and some malls.area Can be loud at night.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Pas assez d'informations dans les commentaires.

Avis de voyageur à ce sujet

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Résumé généré par l'IA basé sur les avis récents des voyageurs

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $43
18 $47	19 $45	20 $43	21 $44	22 $46	23 $47	24 $47
25 $43	26 $43	27 $43	28 $43	29 $43	30 $49	31 $49

di	lu	ma	me	je	ve	sa
1 $44	2 $47	3 $43	4 $43	5 $47	6 $47	7 $42
8 $47	9 $48	10 $43	11 $48	12 $43	13 $43	14 $48
15	16 $88	17 $88	18 $48	19 $47	20 $43	21 $49
22 $88	23 $48	24 $96	25 $97	26	27	28
29	30 $88

The Gramercy Residences

À propos de cet établissement

Emplacement

Options de chambre

Appartement Affaires, 1 chambre, balcon, vue ville

Studio, balcon, vue ville

Avis des voyageurs sur The Gramercy Residences

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir