Name: The PENZ Hotel
Address: Adolf-Pichler-Platz 3, Innsbruck, Tirol, AT
Price range: US$ 221–US$ 352 per night
Rating: 9

Opinião dos hóspedes

O Hotel PENZ recebe avaliações positivas por sua localização central e fácil acesso a pé, além de uma equipe atenciosa e profissional. Os quartos modernos são geralmente confortáveis, mas alguns hóspedes relatam barulho da rua, Wi-Fi instável, problemas com o ar condicionado ou banheiros pequenos.

Diversos comentários destacam a limpeza do hotel e apreciam o estacionamento subterrâneo com acesso por elevador. O bar na cobertura e a localização no último andar são elogiados pelas vistas da cidade e das montanhas. O café da manhã é frequentemente descrito como excelente e variado, embora alguns notem que não está incluído ou que o cardápio mudou. No geral, espere uma base moderna e central, com excelente serviço e vistas memoráveis.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Bar popular na cobertura com vista para a cidade e para as montanhas; estacionamento subterrâneo conveniente com acesso direto por elevador. Alguns mencionam que o estacionamento pode ser caro ou afetado por obras.

Avaliações dos hóspedes relacionadas

10

Hina

14 de jul. de 2025

·

Hospedou-se por 1 noite

The property is very beautiful and the service was top notch. The room was pretty good too. The rooftop bar was very nice with great views of the Alps.

10

Jens Øyvind

26 de fev. de 2026

·

Hospedou-se por 2 noites

Perfekt beliggenhet i sentrum av Innsbruck. Hyggelige ansatte. Rent og pent! Parkering i hotellets kjelleretasje.

10

Tom-Eirik

1 de ago. de 2025

·

Hospedou-se por 1 noite

Et kort opphold, rakk en tur inn til gamle byen og spiste en fantastisk frokost før vi tok gondolen til høyeste topp. Flott hotell, deilig takterrasse med levende musikk og god service!

10

Louis

31 de mai. de 2024

·

Hospedou-se por 1 noite

Great location, very well appointed, clean, easy low cost parking. one of the best breakfast buffets, would stay again

10

Kim Andre

2 de ago. de 2025

·

Hospedou-se por 1 noite

Kan virkelig anbefale dette hotellet. God service, nydelig frokost, rene og fine rom, glimrende bar i toppetasje. Vi storkoste oss her

6

michael

12 de ago. de 2024

·

Hospedou-se por 2 noites

Stayed here twice now, and it has not improved. Lumpy foam pillows, not feather. Loud LOUD streets below. Rooftop Bar American ran out of appetizer plates at 6pm on a Friday night !? Breakfast offering has been significantly reduced for the worse, used to rave about their breakfast and now it is below average. At premium rates we expected much much more. The parking garage is under construction and they managed that OK, but we will stay elsewhere when visiting Innsbruck next time.

10

Chris

18 de mai. de 2024

·

Hospedou-se por 1 noite

Nice modern hotel well located in shopping centre of Innsbruck. Great roof top bar & restaurant with 360° views of mountains.

10

Thomas

24 de out. de 2024

·

Hospedou-se por 2 noites

Trevlig jobbvistelse under två dagar Har bott här förut. Allt är jättebra, nära till allt och bra service. Parkering under hotellet

10

Neil

6 de jul. de 2025

·

Hospedou-se por 2 noites

Ultra modern design, very convenient location with underground parking. Excellent rooftop breakfast buffet.

10

Brad

16 de set. de 2024

·

Hospedou-se por 1 noite

Parking directly under hotel

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Limpeza

As avaliações descrevem consistentemente o hotel e os quartos como muito limpos. Comentários isolados mencionam falhas na limpeza.

Avaliações dos hóspedes relacionadas

10

Minji

27 de fev. de 2026

·

Hospedou-se por 6 noites

깨끗하고 뷰 괜찮았음

8

Alfred

1 de jul. de 2022

·

Hospedou-se por 4 noites

Check in und Check out ist sehr speditiv, sehr freundliches Personal. Das Zimmer ist ok, Abstellplatz für den Koffer gibt es keinen. Die Putzmannschaft hat Potential zur Verbesserung, die Betten wurden teilweise halbpatzig gemacht und generell scheint es, dass man nicht zuviel Zeit für die Zimmerreinigung hatte. Das Frühstücksbüffet ist reichhaltig und bietet alles. Man muss aber ein grosser Esser sein damit sich die 25 Euro rechtfertigen. Sehr schön ist, dass man eine Welcome Card bekommt mit der man alle ÖV kostenlos benutzen kann. Trotz den kleineren Mängeln war der Aufenthalt angenehm und The Penz ist bestimmt empfehlenswert.

6

Jean-Rodolphe

22 de jul. de 2023

·

Hospedou-se por 1 noite

Wir bekamen das Zimmer 117, das ganz offensichtlich nicht fachgerecht gereinigt worden ist. Morgens ca. 6 Uhr grosser Lärm unter dem, wegen der Hitze offenen Fenster. Die Müllabfuhr war angekommen und hat während mehr als 30 Minuten ihre, mit grossem Lärm verbundene Arbeit verrichtet. Eine unangenehme Angelegenheit wenn man 200 € pro Nacht bezahlt.

10

Thien

16 de out. de 2025

·

Hospedou-se por 1 noite

Very clean hotel, professional staff, easy parking and great access to the beautiful city

10

Laurel

16 de out. de 2024

·

Hospedou-se por 1 noite

Cool, modern facade made of all glass with a beautiful view of the city from the rooftop bar and restaurant area. There was a chill but upscale vibe that was very comfortable. The women that helped us when we checked-in was professional and very welcoming. Our room was not huge but spacious enough for the three of us, as I was traveling with my parents. The wood paneling that adorns each room adds warm to the modern aestectic. I cannot comment on the breakfast because I was too full from the previous night"s dinner to partake. Last, the room and the hotel in general was very clean.

10

william

28 de nov. de 2023

·

Hospedou-se por 2 noites

Great location. Very clean and nice

10

Sherri

10 de jul. de 2023

·

Hospedou-se por 2 noites

The breakfast was great and the property was very clean. The staff at the front desks were very friendly and helpful

10

Susan

17 de mai. de 2025

·

Hospedou-se por 4 noites

Terrific hotel with wonderful staff. Our room was clean and comfortable with beautiful linens, comfortable pillows and lovely toiletries. Loved having the bar fridge to store my milk for my tea in the mornings. Enjoyed the exceptional hot and cold breakfast buffet along with a lovely drink in the bar in the evening. Just perfect to walk everywhere and appreciated the free transportation card.

10

Bruno

21 de fev. de 2023

·

Hospedou-se por 1 noite

Sehr gut gelegen in der Altstadt, alles sehe gut zu Fuss erreichbar. Das Zimmer und das Bad war sehr sauber , sehr bequemes Bett. Das Frühstück war sehr gut und es hatte eine riesen grosse Auswahl und das beste war, man konnte bis 12:00 frühstücken. werde das nächste mal in Innsbruck wieder das Penz buchen. Das Personal war sehr freundlich und hilfsbereit, das Check-in und Check-out sehr speditiv und schnell.

10

Marcelo

10 de mar. de 2024

·

Hospedou-se por 1 noite

Clean and comfortable. Staff very attentive

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Quartos

Quartos modernos e confortáveis, alguns com vistas impressionantes da cidade ou das montanhas. Alguns hóspedes relataram barulho de locais ou entregas próximos, banheiros pequenos e ocasionais problemas com o ar condicionado ou Wi-Fi.

Avaliações dos hóspedes relacionadas

8

Allen

16 de set. de 2025

·

Hospedou-se por 3 noites

Room was nice, except right above a noisy restaurant... Luckily the noise subsided by midnight on Saturday, and the restaurant was mercifully closed on Sunday. Otherwise, a nice comfortable room, and the staff were friendly.

8

Dominik

31 de jul. de 2024

·

Hospedou-se por 4 noites

Wir haben vier Nächten im Zimmer 304 verbracht. Das Zimmer ist nicht sehr gross und das Bad eher klein und eng, jedoch für einen Kurzaufenthalt ausreichend. Die Schiebetüre am Schrank war defekt und die Klimaanlage ist alt und laut. Das Zimmer wir täglich sauber gereinigt, ist sehr ruhig und der Kaffee (Nespresso) ist umsonst. Frühstück ist überaus Variantenreich mit einer grossen Auswahl mit fast allem was das Herz begehrt. Am Wochenende bis 12:00 Uhr und Werktags bis11:00. Uhr Das Personal ist sehr freundliche und hilfsbereit. Die Lage ist perfekt. Nur wenige Gehminuten zum Zentrum mit allen Sehenswürdigkeiten.

10

Fernanda

15 de out. de 2025

·

Hospedou-se por 2 noites

O quarto era maravilhoso com uma vista da cidade e das montanhas incrível!

6

carrie

10 de jul. de 2024

·

Hospedou-se por 1 noite

Really hot in room despite AC on high also construction noise not great. Cool hotel. Well run… just maybe not a great visit in heat of summer.

10

Lars

12 de set. de 2022

·

Hospedou-se por 7 noites

Zentral gelegenes Stadthotel. Sehr sauber und gepflegtes Hotel. Die Zimmer sind relativ klein aber ausreichend. Nicht optimal ist das Badezimmer. Es ist klein, ungünstig geschnitten und die Badewannendusche ist nicht mehr zeitgemäß. Hier hätten wir uns eine bodentiefe Dusche gewünscht. Die Altstadt von Innsbruck ist in wenigen Minuten zu Fuß erreichbar. Auch die Anbindung mit Bus und Straßenbahn ist optimal. Das personal ist sehr freundlich. Am Frühstücksbuffet gibt es nichts auszusetzen.

10

Scott

13 de jan. de 2025

·

Hospedou-se por 1 noite

Great view of the mountains from our room. Clean, up to date facility. Great breakfast. Room is so nice and quiet. Very helpful and friendly staff.

6

Katie

9 de jul. de 2025

·

Hospedou-se por 3 noites

On the positive side, the location was great, the rooms are nice and spacious, and the staff were friendly. However, we felt this place was overpriced and could not figure out why it was rated highly by others. The beds and pillows were uncomfortable. The WiFi would not work half the time. The shower got luke warm at best and wouldn't drain well. Seems like they need to put some money into upgrading the facilities and I'm sure when this place was built, it was a great hotel but they don't seem to have kept it up over the past 20 years.

10

Ellen

19 de out. de 2025

·

Hospedou-se por 1 noite

We live this hotel. They got it right. The lighting in the room was really nice. The room had a nice glass table that rolled that was easy to move. It came in handy when my husband got hurt skiing and he had a hard time getting around.

8

Ian

15 de dez. de 2024

·

Hospedou-se por 1 noite

Great, apart from terrible internet, could not stream any films, presumably due to very restricted band width, they need to improve it.

6

Joerg

28 de dez. de 2025

·

Hospedou-se por 1 noite

Ja das Zimmer war gut,aber um 5.30 wurde es laut von draussen...die Parkhausseite ist nicht empfehlenswert

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe é amplamente elogiada por ser atenciosa, profissional e prestativa, com check-in eficiente e serviço atencioso no bar. Relatos raros mencionam acompanhamento lento ou sem resposta.

Avaliações dos hóspedes relacionadas

10

Jens Øyvind

26 de fev. de 2026

·

Hospedou-se por 2 noites

Perfekt beliggenhet i sentrum av Innsbruck. Hyggelige ansatte. Rent og pent! Parkering i hotellets kjelleretasje.

8

Marie

16 de fev. de 2026

·

Hospedou-se por 1 noite

Belle chambre, propre, très bon personnel

10

Katherine

22 de set. de 2025

·

Hospedou-se por 4 noites

We had a great stay at the hotel. The location is perfect. I took my mum for her birthday. The check in staff noticed and arranged a treat. All the staff were great but special mentions to the desk staff and Greg from the hotel bar. The breakfast was great and well worth it. The rooms were very comfortable. Only comment (particularly for British guests) was that the rooms did not have kettles. Not sure if the hotel provides the on request but, if you are like my mum and live on tea, it’s worth taking a travel kettle.

8

Alfred

1 de jul. de 2022

·

Hospedou-se por 4 noites

Check in und Check out ist sehr speditiv, sehr freundliches Personal. Das Zimmer ist ok, Abstellplatz für den Koffer gibt es keinen. Die Putzmannschaft hat Potential zur Verbesserung, die Betten wurden teilweise halbpatzig gemacht und generell scheint es, dass man nicht zuviel Zeit für die Zimmerreinigung hatte. Das Frühstücksbüffet ist reichhaltig und bietet alles. Man muss aber ein grosser Esser sein damit sich die 25 Euro rechtfertigen. Sehr schön ist, dass man eine Welcome Card bekommt mit der man alle ÖV kostenlos benutzen kann. Trotz den kleineren Mängeln war der Aufenthalt angenehm und The Penz ist bestimmt empfehlenswert.

10

Adan

12 de mar. de 2025

·

Hospedou-se por 1 noite

Staff was very friendly and helpful. Will come back

10

Sherri

10 de jul. de 2023

·

Hospedou-se por 2 noites

The breakfast was great and the property was very clean. The staff at the front desks were very friendly and helpful

10

Susan

17 de mai. de 2025

·

Hospedou-se por 4 noites

Terrific hotel with wonderful staff. Our room was clean and comfortable with beautiful linens, comfortable pillows and lovely toiletries. Loved having the bar fridge to store my milk for my tea in the mornings. Enjoyed the exceptional hot and cold breakfast buffet along with a lovely drink in the bar in the evening. Just perfect to walk everywhere and appreciated the free transportation card.

10

Laura

7 de out. de 2025

·

Hospedou-se por 1 noite

Great service

4

Semra

19 de jul. de 2022

·

Hospedou-se por 3 noites

Preis- Leistung steht nicht im Verhältnis. Wir haben uns vor der Buchung telefonisch über die Zimmer erkundigt und mitgeteilt, dass wir mit unseren Zwillingen (10 Wochen) anreisen möchten und es wurde uns mitgeteilt, dass wir ein dementsprechend größeres Bett bekommen könnten. Bei unserer späten Anreise haben wir ein sehr kleines Zimmer mit einem normalen Bett aufgefunden. Das Zimmer war auch klein und sehr laut. Die Lobby war telefonisch nicht erreichbar und hat sich auch nicht mehr gemeldet. Die angeführte Nespresso Maschine stellt 3 Kapseln für 2 Personen für den gesamten Aufenthalt zur Verfügung - die Kapseln wurden nicht aufgefüllt. Es gab auch keinen Wasserkocher und auch kein stilles Mineralwasser. Das Zimmer war sauber, aufgrund der Lokale darunter und gegenüber, jedoch sehr laut. Beim Auschecken haben wir unsere schlechte Erfahrung auf die Nachfrage ob alles gepasst hat mitgeteilt - auf unsere Schilderungen gab es kein Kommentar. Es wurde uns nur mitgeteilt, dass ein Wasserkocher auf Wunsch zur Verfügung stehen würde. Preis-Leistung steht nicht im Verhältnis und den Ruf als „Bestes Hotel in Innsbruck“ verdient das Penz nicht. Ein 4 Sterne Hotel, sollte mehr anbieten zumindest was kleine Annehmlichkeiten angeht.

10

Matt

4 de out. de 2024

·

Hospedou-se por 2 noites

We had an excellent stay at the Penz Hotel. The property is posh, clean, and conveniently located in Innsbruck town center and only a 10-15 minute walk from Central Station. The staff are all very nice, particularly the staff at the 5th floor bar (shout out to Greg) which is cozy, has a great selection of cocktails and nice views. The daily breakfasts are fantastic and definitely worth the additional cost - big bang for your buck. If we return to Innsbruck we will absolutely stay at the Penz Hotel again.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Central e com fácil acesso a pé – a poucos passos da Cidade Velha, de lojas e de transporte público; fácil acesso a partir da estação e da garagem subterrânea. Alguns quartos ficam de frente para as áreas mais movimentadas, com barulho noturno ou matinal.

Avaliações dos hóspedes relacionadas

10

carrie

2 de out. de 2025

·

Hospedou-se por 1 noite

Great rooms and amazing rooftop dining! The breakfast buffet was the absolute best I have ever encountered! Within walking distance of several “must see” attractions. A perfect blend of contemporary luxuries in the midst of old world charm.

10

Jens Øyvind

26 de fev. de 2026

·

Hospedou-se por 2 noites

Perfekt beliggenhet i sentrum av Innsbruck. Hyggelige ansatte. Rent og pent! Parkering i hotellets kjelleretasje.

10

André

25 de jul. de 2023

·

Hospedou-se por 3 noites

Ideales Hotel für einen Stadtbesuch, sehr zentral gelegen, die meisten Sehenswürdigkeiten sind zu Fuss zu erreichen. Würden wieder dieses Hotel buchen.

8

John

28 de mar. de 2025

·

Hospedou-se por 3 noites

Nice hotel close to train station

10

cary

30 de set. de 2023

·

Hospedou-se por 3 noites

The location is perfect for visiting Old Town. Everything is within walking distance. Staff was wonderful and location is very clean and safe. Parking was easy in the underground garage.

10

Nancy

8 de dez. de 2025

·

Hospedou-se por 2 noites

Our first stay at the Penz. Lovey, great service and can't beat the location.

10

Cynthia

24 de set. de 2025

·

Hospedou-se por 2 noites

Nice hotel with a beautiful breakfast easy to walk to all major sites

8

Natalie

7 de fev. de 2024

·

Hospedou-se por 3 noites

This review would have been a 5* had it not been for the noise during the night. The hotel is attached to a shopping centre with bars/restaurants. So depending on what side your room is, I would be woken up at gone midnight with the emptying of rubbish/bottles, at 6am with deliveries and Lorry’s beeping and shortly after the bin men. I’m not a light sleeper either! Ask for a room on the quiet side - I wish I’d known! The positives - great staff - esp Rem (sorry if spelt wrong!) who was so helpful on the front desk, the staff at breakfast were really friendly, the bar and views are fab! Hotel is spotlessly clean. And a great location just a two minute walk from the old town.

10

France

25 de mai. de 2024

·

Hospedou-se por 2 noites

Parfaitement situé sans voiture

10

Michelle

10 de jul. de 2025

·

Hospedou-se por 3 noites

Great location, steps from old town, attached to a mall with great breakfast options. Friendly front desk stuff. Rooms were comfortable. Loved the rooftop bar. Thought we had breakfast included but it wasn't.

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Jantar

O café da manhã se destaca pela variedade e qualidade, frequentemente servido na cobertura com excelentes vistas; os coquetéis do bar também são bem avaliados. Alguns notam que o café da manhã não está incluído ou que o cardápio mudou.

Avaliações dos hóspedes relacionadas

10

carrie

2 de out. de 2025

·

Hospedou-se por 1 noite

Great rooms and amazing rooftop dining! The breakfast buffet was the absolute best I have ever encountered! Within walking distance of several “must see” attractions. A perfect blend of contemporary luxuries in the midst of old world charm.

10

Faina

10 de set. de 2025

·

Hospedou-se por 5 noites

Excellent breakfast! Nice stuff

10

Malcolm

4 de jun. de 2025

·

Hospedou-se por 2 noites

Superb, modern hotel in the old town - an easy walk to the river, residenz, Hofkirche, cathedral and Nordkettenbahn funicular. Staff in all areas fantastic. The highlights for us were the excellent choice of a wide range of high quality hot and cold food for breakfast and the rooftop location (with views over the city and mountains) of both the breakfast room and Terrace Bar. Would highly recommend.

10

Neil

22 de jul. de 2024

·

Hospedou-se por 2 noites

Absolutely loved our stay at The Penz. The staff were incredibly friendly and efficient, the hotel is modern and in great condition, and the location couldn’t be better being just a short walk from the Old Town. The rooftop bar is fantastic, with a quality selection of drinks and a great ambience. Some very minor criticism; - despite having a good sized restaurant which serves breakfast for guests, the hotel does not offer food in the evening. This seems a missed opportunity given the great setting on the top floor. - the room design has some annoying quirks. Our bathroom had a fully transparent window (above head height) which means when you turn the bathroom light on it lights the *whole* bedroom. Very annoying if someone gets up in the night! - the minibar is a great feature, but it has a transparent door with a light that is permanently on. This means the corner of the bedroom has a permanent “night light” which illuminates the room and can’t be turned off I’m not going to score the hotel down for these points but wanted to include them in the review so they can be considered in future plans and room design. Otherwise a brilliant stay!!!

10

Carol

14 de jul. de 2025

·

Hospedou-se por 1 noite

Beyond EXCELLENT!! This was probably one of the nicest hotels my husband and I have stayed at. The breakfast was simply amazing. So many choices! From fresh bread and fruit, to salmon, eggs, and sausage and countless pastries! Best breakfast from a hotel we ever enjoyed! Please, stay here if you come to Innsbruck!

10

Kim Andre

2 de ago. de 2025

·

Hospedou-se por 1 noite

Kan virkelig anbefale dette hotellet. God service, nydelig frokost, rene og fine rom, glimrende bar i toppetasje. Vi storkoste oss her

10

Elizabeth

8 de set. de 2025

·

Hospedou-se por 1 noite

Absolutely amazing place. Everything phenomenal. Staff extra helpful. Accommodation etc first class. Breakfast best we have ever had

10

Neil

6 de jul. de 2025

·

Hospedou-se por 2 noites

Ultra modern design, very convenient location with underground parking. Excellent rooftop breakfast buffet.

10

Michelle

10 de jul. de 2025

·

Hospedou-se por 3 noites

Great location, steps from old town, attached to a mall with great breakfast options. Friendly front desk stuff. Rooms were comfortable. Loved the rooftop bar. Thought we had breakfast included but it wasn't.

8

Graham

27 de mai. de 2025

·

Hospedou-se por 1 noite

Short one night stay passing thru on the way to Italy from Prague .. hotel felt very business centered which was fine .. efficient functional and especially appreciated parking under the hotel by the elevators making it easy to get the bags up Breakfast was odd .. lots of sweets and fruit but limited cheeses .. odd for Austria in my experience Hidden away Restaurant the reception recommended was awesome

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Mês	Preço médio
janeiro	US$ 241
fevereiro	US$ 228
março	US$ 211
abril	US$ 232
maio	US$ 250
junho	US$ 237
julho	US$ 223
agosto	US$ 231
setembro	US$ 301
outubro	US$ 231
novembro	US$ 229
dezembro	US$ 327

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $265	19 $242	20 $242	21 $247	22 $244	23 $242	24 $244
25 $223	26 $226	27 $224	28 $226	29 $221	30 $224	31 $227

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $221	2 $224	3 $225	4 $223	5 $224	6 $225	7 $221
8 $224	9 $225	10 $224	11 $244	12 $352	13 $351	14 $244
15 $226	16 $221	17 $224	18 $228	19 $224	20 $283	21 $292
22 $247	23 $244	24 $247	25 $247	26 $286	27	28
29 $244	30 $245

The PENZ Hotel

Preços para The PENZ Hotel

Média de preços por mês

Sobre esta propriedade

Localização

Opções de quarto

Quarto luxo

Quarto casal superior

Quarto casal ou duplo superior

Quarto júnior

Avaliações dos hóspedes sobre The PENZ Hotel

Quem se hospeda aqui?

Opinião dos hóspedes

Políticas da propriedade

Instruções de check-in

Informações importantes

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