Swans Cay Hotel
From
$77
/ night
Select dates to see prices and availability
From
$77
/ night
About this property
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Amenities
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Business amenities
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Dining
Satisfy your appetite for dinner at the hotel's restaurant, Oh Toro, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 49 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at Swan's Cay in Bocas del Toro, you'll be near the airport, just a 1-minute walk from Bolivar Park and 5 minutes by foot from Bocas del Toro Ferry Terminal. This hotel is 10.7 mi (17.3 km) from Starfish Beach and 0.1 mi (0.1 km) from Paunch Beach.
What's nearby
Bolivar Park(0.1 miles)
Bocas del Toro Ferry Terminal(0.3 miles)
Lil' Spa Shop by the Sea(0.3 miles)
Bocas Marina(0.5 miles)
Istmito Beach(1.2 miles)
Tortuga Beach(2.3 miles)
Paunch Beach(0.1 miles)
Bastimento-Bocas del Toro Ferry Terminal(0.1 miles)
Hospital Point(1.4 miles)
Up in the Hill Organic Coffee Farm(3.2 miles)
Bluff Beach(5.2 miles)
Bastimentos Sky Zipline(5.2 miles)
Starfish Beach(10.7 miles)
Bird Island(13.1 miles)
Bocas del Toro (BOC-Bocas del Toro Intl.)(0.2 miles)
Changuinola (CHX-Captain Manuel Nino Intl.)(17.5 miles)
Tocumen Intl. Airport (PTY)(387.7 miles)
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Tour Desk
Location
calle 3, Bocas Town, Bocas del Toro, Panama
Bolivar Park (0.1 miles)
Bocas del Toro Ferry Terminal (0.3 miles)
Lil' Spa Shop by the Sea (0.3 miles)
Bocas Marina (0.5 miles)
Istmito Beach (1.2 miles)
Tortuga Beach (2.3 miles)
Room options
1
Family Room
Room details
1 Twin Bed
3× King Beds
Sleeps 6
269 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Classic Double Room
Room details
1 King Bed
Sleeps 2
194 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Deluxe Quadruple Room
Room details
1 King Bed
and 1 Queen Bed
Sleeps 4
323 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Superior Quadruple Room
Room details
1 King Bed
and 2 Twin Beds
Sleeps 4
377 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
1
Deluxe Suite, City View
Room details
2 King Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
1
Standard Double Or Twin Room
Room details
1 Full Bed
2 Twin Beds
Sleeps 2
161 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
1
Standard Triple Room
Room details
3× Twin Beds
1 Full Bed
and 1 Twin Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Private Bathroom
1
Standard Quadruple Room
Room details
4× Twin Beds
1 King Bed
and 2 Twin Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
4
Classic Twin Room
Room details
2 Twin Beds
Sleeps 2
194 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Classic Triple Room
Room details
1 King Bed
and 1 Twin Bed
Sleeps 3
377 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Swans Cay Hotel
8
Good
Based on 266 verified reviews
Who stays here?
Business
5%
Couple
39%
Family
23%
Group
25%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At Swans Cay Hotel, guests highlight a central, walkable location and generally clean rooms, while recurring drawbacks include noise from thin walls or nearby nightlife, as well as mixed feedback on pool upkeep and the variety or value of breakfast.
Read moreWas this helpful?
What guests think
At Swans Cay Hotel, guests highlight a central, walkable location and generally clean rooms, while recurring drawbacks include noise from thin walls or nearby nightlife, as well as mixed feedback on pool upkeep and the variety or value of breakfast.
Service is often friendly and helpful, though some guests report unresponsive front-desk support, loud housekeeping, and rigid check-in processes. Rooms range from spacious and well equipped to small, with reports of hard beds and occasional AC, safe, or fridge problems. Overall, it suits travelers seeking a practical base with few frills.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Pool feedback is mixed, from clean and enjoyable to deteriorated or needing better upkeep, and it closes early for some. Amenities feel basic with limited extras.
Related guest reviews
8
Coleen
Aug 23, 2024
·
Stayed 2 nights
This property is very affordable. However the rooms are a little musty smell like mold. I stayed in room 124. The roads in Boca is horrible. They are working on the roads and I was told it's been a year and nothing much has changed. The pool was nice. Next door property is a soar eye.
This property is very affordable. However the rooms are a little musty smell like mold. I stayed in room 124. The roads in Boca is horrible. They are working on the roads and I was told it's been a year and nothing much has changed. The pool was nice. Next door property is a soar eye.
4
Elizabeth
Jan 31, 2026
·
Stayed 3 nights
Bed was hard as a rock, pillows flat as pancakes, and when they cleaned the room they turned off air conditioning. Pool was in very poor shape also.
Bed was hard as a rock, pillows flat as pancakes, and when they cleaned the room they turned off air conditioning. Pool was in very poor shape also.
8
DANA
Feb 15, 2025
·
Stayed 1 night
The hotel was okay but very limited amenities. Rooms had one glass, no access to ice and pool closed at 7.
The hotel was okay but very limited amenities. Rooms had one glass, no access to ice and pool closed at 7.
10
Huyen
Feb 9, 2024
·
Stayed 2 nights
This was a really spectacular stay as the room was spacious/clean and had a fridge, tv, air conditioning, good wifi, safe, hot water, and a deck (for the specific room provided). There was a great pool in the courtyard in a private space. There is also breakfast in the adjacent Japanese restaurant that serves a morning buffet from 7-10am with good options for omelet, braised chicken, pastries, ham/cheese, and coffee/tea/juice for a good value. Ali (spelling... sorry) was super informative during check-in and she kindly remembered to wish a happy birthday which I appreciated. The rest of the ladies there are very friendly and smiling to welcome you; the gentlemen not so much but service was efficient.
This was a really spectacular stay as the room was spacious/clean and had a fridge, tv, air conditioning, good wifi, safe, hot water, and a deck (for the specific room provided). There was a great pool in the courtyard in a private space. There is also breakfast in the adjacent Japanese restaurant that serves a morning buffet from 7-10am with good options for omelet, braised chicken, pastries, ham/cheese, and coffee/tea/juice for a good value. Ali (spelling... sorry) was super informative during check-in and she kindly remembered to wish a happy birthday which I appreciated. The rest of the ladies there are very friendly and smiling to welcome you; the gentlemen not so much but service was efficient.
8
Monserrat
Apr 10, 2025
·
Stayed 4 nights
Buena ubicación, muy cerca de toda el área de restaurantes y bares, buena atención, sin embargo actualmente se encuntran realizando obras en la calle principal, lo cual dificulta un poco el caminar por ahí, cuenta con alberca la cual está en buenas condiciones, el desayuno que se puede tomar, se paga por día, en lo particular me pareció quesu menú no era muy variado, por lo cual solo lo tomamos un solo día, hubo algunos detalles en la habitación como en el que la regadera tenpia una pequeña fuga, no servía la caja fuerte sin embargo nos dieron la llev para hacer uso de ella, un día llovió por la madrugada y empezó a gotear cerca de la cama, se les dió aviso siempre a todo y fueron muy amables en revisar los detalles.
Buena ubicación, muy cerca de toda el área de restaurantes y bares, buena atención, sin embargo actualmente se encuntran realizando obras en la calle principal, lo cual dificulta un poco el caminar por ahí, cuenta con alberca la cual está en buenas condiciones, el desayuno que se puede tomar, se paga por día, en lo particular me pareció quesu menú no era muy variado, por lo cual solo lo tomamos un solo día, hubo algunos detalles en la habitación como en el que la regadera tenpia una pequeña fuga, no servía la caja fuerte sin embargo nos dieron la llev para hacer uso de ella, un día llovió por la madrugada y empezó a gotear cerca de la cama, se les dió aviso siempre a todo y fueron muy amables en revisar los detalles.
6
ivan
Aug 4, 2025
·
Stayed 1 night
Check in system very outdated. made us wear a plastic bracelet for the entire stay. Staff was great, the room was great.
Check in system very outdated. made us wear a plastic bracelet for the entire stay. Staff was great, the room was great.
10
Alejandra
Aug 19, 2025
·
Stayed 2 nights
La tranquilidad y el fácil acceso a pie. Y no me gustó la piscina un poco deteriorada
La tranquilidad y el fácil acceso a pie. Y no me gustó la piscina un poco deteriorada
8
Michelle
Dec 29, 2024
·
Stayed 2 nights
Convenient location downtown. Although we didn’t swim the pool looked nice. The hotel is a bit dated but the room had decent amenities like a cold mini fridge and AC.
Convenient location downtown. Although we didn’t swim the pool looked nice. The hotel is a bit dated but the room had decent amenities like a cold mini fridge and AC.
8
Jose
Feb 3, 2025
·
Stayed 3 nights
El lugar me gustó mucho, también el desayuno estaba rico, lo único seria que la piscina ocupa más limpieza porque en algunas partes tenía una costra verde en los azulejos, pero si volvería a este hotel, porque el precio, calidad y ubicación son excelentes.
El lugar me gustó mucho, también el desayuno estaba rico, lo único seria que la piscina ocupa más limpieza porque en algunas partes tenía una costra verde en los azulejos, pero si volvería a este hotel, porque el precio, calidad y ubicación son excelentes.
6
Pablo
Jan 27, 2025
·
Stayed 4 nights
Mucho ruido de afuera y de las mismas habitaciones. Huéspedes muy escandalosos y no había manera de localizar a algún encargado por ruidos en la madrugada ya que el teléfono no servía. Habitaciones limpias, recepcionistas amables, el Hotel se divide en dos edificios, nos quedamos en el B que no había personal. No hay restaurante o servicio de bar dentro.
Mucho ruido de afuera y de las mismas habitaciones. Huéspedes muy escandalosos y no había manera de localizar a algún encargado por ruidos en la madrugada ya que el teléfono no servía. Habitaciones limpias, recepcionistas amables, el Hotel se divide en dos edificios, nos quedamos en el B que no había personal. No hay restaurante o servicio de bar dentro.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Many guests describe the property and rooms as clean. Occasional maintenance issues (for example, leaks or wear) affect perceptions of upkeep.
Related guest reviews
10
Osvaldo
Dec 11, 2023
·
Stayed 2 nights
Aisha at main desk helped us a lot, her willingness to help was amazing. also a good and neat place to stay, really clean !
Aisha at main desk helped us a lot, her willingness to help was amazing. also a good and neat place to stay, really clean !
8
Coleen
Aug 23, 2024
·
Stayed 2 nights
This property is very affordable. However the rooms are a little musty smell like mold. I stayed in room 124. The roads in Boca is horrible. They are working on the roads and I was told it's been a year and nothing much has changed. The pool was nice. Next door property is a soar eye.
This property is very affordable. However the rooms are a little musty smell like mold. I stayed in room 124. The roads in Boca is horrible. They are working on the roads and I was told it's been a year and nothing much has changed. The pool was nice. Next door property is a soar eye.
8
Maria Del Carmen
Mar 10, 2025
·
Stayed 2 nights
En mi opinión el Hotel está bueno,la piscina limpia, nos tocó en la torre B , limpio agradables la habitación tenía todo lo que habíamos solicitado , aire acondicionado, ventana , y buen descanso y está cercano a todo . Lo recomiendo,
En mi opinión el Hotel está bueno,la piscina limpia, nos tocó en la torre B , limpio agradables la habitación tenía todo lo que habíamos solicitado , aire acondicionado, ventana , y buen descanso y está cercano a todo . Lo recomiendo,
6
DENIS JAVIER
Feb 7, 2026
·
Stayed 3 nights
La habitación muy amplia, el baño muy bonito y limpio.
La habitación muy amplia, el baño muy bonito y limpio.
10
Huyen
Feb 9, 2024
·
Stayed 2 nights
This was a really spectacular stay as the room was spacious/clean and had a fridge, tv, air conditioning, good wifi, safe, hot water, and a deck (for the specific room provided). There was a great pool in the courtyard in a private space. There is also breakfast in the adjacent Japanese restaurant that serves a morning buffet from 7-10am with good options for omelet, braised chicken, pastries, ham/cheese, and coffee/tea/juice for a good value. Ali (spelling... sorry) was super informative during check-in and she kindly remembered to wish a happy birthday which I appreciated. The rest of the ladies there are very friendly and smiling to welcome you; the gentlemen not so much but service was efficient.
This was a really spectacular stay as the room was spacious/clean and had a fridge, tv, air conditioning, good wifi, safe, hot water, and a deck (for the specific room provided). There was a great pool in the courtyard in a private space. There is also breakfast in the adjacent Japanese restaurant that serves a morning buffet from 7-10am with good options for omelet, braised chicken, pastries, ham/cheese, and coffee/tea/juice for a good value. Ali (spelling... sorry) was super informative during check-in and she kindly remembered to wish a happy birthday which I appreciated. The rest of the ladies there are very friendly and smiling to welcome you; the gentlemen not so much but service was efficient.
2
Shereen
Apr 7, 2025
·
Stayed 2 nights
Pictures are not the same as the condition of the room. This is false advertising! Dingy linen and towels and no bathroom amenities. Safe and refrigerator was out of order. I will never stay there again.
Pictures are not the same as the condition of the room. This is false advertising! Dingy linen and towels and no bathroom amenities. Safe and refrigerator was out of order. I will never stay there again.
10
Shirley
Jan 13, 2026
·
Stayed 3 nights
Si, todo estaba en perfecto estado y limpieza
Si, todo estaba en perfecto estado y limpieza
8
Kelly
Nov 20, 2024
·
Stayed 6 nights
Staff was great, hotel was clean and seemed to be safe. Surrounding area of Bocas town was pretty run down and dirty
Staff was great, hotel was clean and seemed to be safe. Surrounding area of Bocas town was pretty run down and dirty
8
Maylin
Jun 28, 2023
·
Stayed 2 nights
Mi esposo es bocatoreño y me comenta que cuando el hotel Swans Cay abrió sus puertas siempre fué su sueño quedarse ahí. Muchos años después, tuvimos la oportunidad de conocerlo y la verdad no nos arrepentimos. Las Instalaciones están super limpias, el personal es super amable, la piscina es lo máximo, (limpia y amplia) y por 4 días la tuvimos solo para nosotros. La única queja que tenemos es que reservamos una habitación con una cama doble standard y nos dieron 2 camas 3/4 unidas. o sea 2 camas 3/4 las cuales empujaron y pegaron. Obviamente al momento de dormir se sentía la endidura en la mitad. Decidimos no decir nada y simplemente nos acostumbramos. Por lo demás, volveríamos a usar el Swans Cay (pero que no nos vuelvan a dar dos camas pegadas).
Mi esposo es bocatoreño y me comenta que cuando el hotel Swans Cay abrió sus puertas siempre fué su sueño quedarse ahí. Muchos años después, tuvimos la oportunidad de conocerlo y la verdad no nos arrepentimos. Las Instalaciones están super limpias, el personal es super amable, la piscina es lo máximo, (limpia y amplia) y por 4 días la tuvimos solo para nosotros. La única queja que tenemos es que reservamos una habitación con una cama doble standard y nos dieron 2 camas 3/4 unidas. o sea 2 camas 3/4 las cuales empujaron y pegaron. Obviamente al momento de dormir se sentía la endidura en la mitad. Decidimos no decir nada y simplemente nos acostumbramos. Por lo demás, volveríamos a usar el Swans Cay (pero que no nos vuelvan a dar dos camas pegadas).
6
Johel
Nov 25, 2024
·
Stayed 3 nights
Well the room full dust around ledge and the air conditioner was malfunctioning. Here in the review you can see a fotos of the room.
Well the room full dust around ledge and the air conditioner was malfunctioning. Here in the review you can see a fotos of the room.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Room quality varies: some are spacious and well equipped (AC, mini fridge, Wi Fi), while others feel small. Common issues include hard beds and occasional failures of AC, safes, or fridges.
Related guest reviews
4
Elizabeth
Jan 31, 2026
·
Stayed 3 nights
Bed was hard as a rock, pillows flat as pancakes, and when they cleaned the room they turned off air conditioning. Pool was in very poor shape also.
Bed was hard as a rock, pillows flat as pancakes, and when they cleaned the room they turned off air conditioning. Pool was in very poor shape also.
4
Allyson
Nov 13, 2023
·
Stayed 2 nights
The AC stopped working…so I had two very uncomfortable nights. Staff were not bothered. Don’t stay here.
The AC stopped working…so I had two very uncomfortable nights. Staff were not bothered. Don’t stay here.
6
DENIS JAVIER
Feb 7, 2026
·
Stayed 3 nights
La habitación muy amplia, el baño muy bonito y limpio.
La habitación muy amplia, el baño muy bonito y limpio.
10
Huyen
Feb 9, 2024
·
Stayed 2 nights
This was a really spectacular stay as the room was spacious/clean and had a fridge, tv, air conditioning, good wifi, safe, hot water, and a deck (for the specific room provided). There was a great pool in the courtyard in a private space. There is also breakfast in the adjacent Japanese restaurant that serves a morning buffet from 7-10am with good options for omelet, braised chicken, pastries, ham/cheese, and coffee/tea/juice for a good value. Ali (spelling... sorry) was super informative during check-in and she kindly remembered to wish a happy birthday which I appreciated. The rest of the ladies there are very friendly and smiling to welcome you; the gentlemen not so much but service was efficient.
This was a really spectacular stay as the room was spacious/clean and had a fridge, tv, air conditioning, good wifi, safe, hot water, and a deck (for the specific room provided). There was a great pool in the courtyard in a private space. There is also breakfast in the adjacent Japanese restaurant that serves a morning buffet from 7-10am with good options for omelet, braised chicken, pastries, ham/cheese, and coffee/tea/juice for a good value. Ali (spelling... sorry) was super informative during check-in and she kindly remembered to wish a happy birthday which I appreciated. The rest of the ladies there are very friendly and smiling to welcome you; the gentlemen not so much but service was efficient.
2
Shereen
Apr 7, 2025
·
Stayed 2 nights
Pictures are not the same as the condition of the room. This is false advertising! Dingy linen and towels and no bathroom amenities. Safe and refrigerator was out of order. I will never stay there again.
Pictures are not the same as the condition of the room. This is false advertising! Dingy linen and towels and no bathroom amenities. Safe and refrigerator was out of order. I will never stay there again.
6
Rubian
Nov 24, 2022
·
Stayed 3 nights
The rooms are very small and clean. the location is in the heart of town. the pool is nice and the restaurant on location is a good breakfast deal at $8.90 for the buffet
The rooms are very small and clean. the location is in the heart of town. the pool is nice and the restaurant on location is a good breakfast deal at $8.90 for the buffet
4
Jianyu
Jan 4, 2025
·
Stayed 3 nights
Rooms too noisy. No window.
Rooms too noisy. No window.
8
RAJENDRAN
Dec 27, 2023
·
Stayed 4 nights
The rooms have very thin walls and you can here people having sex in adjoining rooms
The rooms have very thin walls and you can here people having sex in adjoining rooms
10
Marcel
Jan 10, 2026
·
Stayed 1 night
We stayed there twice in two different rooms. The quality of the rooms was outstanding for the level of the hotel; we couldn't understand the low score given by others, even more so when compared to other hotels in the area. I think it is fair to say this is one of the best options in the area, as we spent a couple of weeks jumping from hotel to hotel due to the lack of rooms during Christmas
We stayed there twice in two different rooms. The quality of the rooms was outstanding for the level of the hotel; we couldn't understand the low score given by others, even more so when compared to other hotels in the area. I think it is fair to say this is one of the best options in the area, as we spent a couple of weeks jumping from hotel to hotel due to the lack of rooms during Christmas
2
Angelik M.
May 28, 2023
·
Stayed 2 nights
The hotel it self is really nice, the breakfast is okay, even though the staff will close the buffet 15 min before to a sure they had food left for them. The rooms are okay however the bed from our room 225 was as hard as prison beds, my back was killing me for 3 days. The cleaning staff are extremely loud and do not respect guest sleeping. To top that off we arrived pretty early at the hotel but we’re informed we couldn’t check in because “they’re were no rooms available” so we stayed in the pool area while they had “availability” it was 11 am and the room225 was cleaned. I passed by receptionist at 12 and asked and the receptionist told me she still had no room available. I came back at 4pm and to my surprise I was given room 225. So they basically made me wait around just because, if I would have known this I would have paid an extra day just to have a room available but this wasn’t event offered to me.
The hotel it self is really nice, the breakfast is okay, even though the staff will close the buffet 15 min before to a sure they had food left for them. The rooms are okay however the bed from our room 225 was as hard as prison beds, my back was killing me for 3 days. The cleaning staff are extremely loud and do not respect guest sleeping. To top that off we arrived pretty early at the hotel but we’re informed we couldn’t check in because “they’re were no rooms available” so we stayed in the pool area while they had “availability” it was 11 am and the room225 was cleaned. I passed by receptionist at 12 and asked and the receptionist told me she still had no room available. I came back at 4pm and to my surprise I was given room 225. So they basically made me wait around just because, if I would have known this I would have paid an extra day just to have a room available but this wasn’t event offered to me.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is often friendly and helpful. Some guests report unresponsive or inflexible handling of issues, loud housekeeping, and delays or confusion at check in.
Related guest reviews
10
Osvaldo
Dec 11, 2023
·
Stayed 2 nights
Aisha at main desk helped us a lot, her willingness to help was amazing. also a good and neat place to stay, really clean !
Aisha at main desk helped us a lot, her willingness to help was amazing. also a good and neat place to stay, really clean !
4
Allyson
Nov 13, 2023
·
Stayed 2 nights
The AC stopped working…so I had two very uncomfortable nights. Staff were not bothered. Don’t stay here.
The AC stopped working…so I had two very uncomfortable nights. Staff were not bothered. Don’t stay here.
10
Genie
Jan 30, 2024
·
Stayed 3 nights
The staff is very friendly.
The staff is very friendly.
8
Wayne
Mar 5, 2024
·
Stayed 3 nights
This was a budget family holiday and the location was great for restaurants bars and nightlife. We used the hotel as a base for travelling to different islands using water taxis so ticked the box . Staff were friendly and helpeful.
This was a budget family holiday and the location was great for restaurants bars and nightlife. We used the hotel as a base for travelling to different islands using water taxis so ticked the box . Staff were friendly and helpeful.
10
Huyen
Feb 9, 2024
·
Stayed 2 nights
This was a really spectacular stay as the room was spacious/clean and had a fridge, tv, air conditioning, good wifi, safe, hot water, and a deck (for the specific room provided). There was a great pool in the courtyard in a private space. There is also breakfast in the adjacent Japanese restaurant that serves a morning buffet from 7-10am with good options for omelet, braised chicken, pastries, ham/cheese, and coffee/tea/juice for a good value. Ali (spelling... sorry) was super informative during check-in and she kindly remembered to wish a happy birthday which I appreciated. The rest of the ladies there are very friendly and smiling to welcome you; the gentlemen not so much but service was efficient.
This was a really spectacular stay as the room was spacious/clean and had a fridge, tv, air conditioning, good wifi, safe, hot water, and a deck (for the specific room provided). There was a great pool in the courtyard in a private space. There is also breakfast in the adjacent Japanese restaurant that serves a morning buffet from 7-10am with good options for omelet, braised chicken, pastries, ham/cheese, and coffee/tea/juice for a good value. Ali (spelling... sorry) was super informative during check-in and she kindly remembered to wish a happy birthday which I appreciated. The rest of the ladies there are very friendly and smiling to welcome you; the gentlemen not so much but service was efficient.
8
Kelly
Nov 20, 2024
·
Stayed 6 nights
Staff was great, hotel was clean and seemed to be safe. Surrounding area of Bocas town was pretty run down and dirty
Staff was great, hotel was clean and seemed to be safe. Surrounding area of Bocas town was pretty run down and dirty
8
Maylin
Jun 28, 2023
·
Stayed 2 nights
Mi esposo es bocatoreño y me comenta que cuando el hotel Swans Cay abrió sus puertas siempre fué su sueño quedarse ahí. Muchos años después, tuvimos la oportunidad de conocerlo y la verdad no nos arrepentimos. Las Instalaciones están super limpias, el personal es super amable, la piscina es lo máximo, (limpia y amplia) y por 4 días la tuvimos solo para nosotros. La única queja que tenemos es que reservamos una habitación con una cama doble standard y nos dieron 2 camas 3/4 unidas. o sea 2 camas 3/4 las cuales empujaron y pegaron. Obviamente al momento de dormir se sentía la endidura en la mitad. Decidimos no decir nada y simplemente nos acostumbramos. Por lo demás, volveríamos a usar el Swans Cay (pero que no nos vuelvan a dar dos camas pegadas).
Mi esposo es bocatoreño y me comenta que cuando el hotel Swans Cay abrió sus puertas siempre fué su sueño quedarse ahí. Muchos años después, tuvimos la oportunidad de conocerlo y la verdad no nos arrepentimos. Las Instalaciones están super limpias, el personal es super amable, la piscina es lo máximo, (limpia y amplia) y por 4 días la tuvimos solo para nosotros. La única queja que tenemos es que reservamos una habitación con una cama doble standard y nos dieron 2 camas 3/4 unidas. o sea 2 camas 3/4 las cuales empujaron y pegaron. Obviamente al momento de dormir se sentía la endidura en la mitad. Decidimos no decir nada y simplemente nos acostumbramos. Por lo demás, volveríamos a usar el Swans Cay (pero que no nos vuelvan a dar dos camas pegadas).
8
Monserrat
Apr 10, 2025
·
Stayed 4 nights
Buena ubicación, muy cerca de toda el área de restaurantes y bares, buena atención, sin embargo actualmente se encuntran realizando obras en la calle principal, lo cual dificulta un poco el caminar por ahí, cuenta con alberca la cual está en buenas condiciones, el desayuno que se puede tomar, se paga por día, en lo particular me pareció quesu menú no era muy variado, por lo cual solo lo tomamos un solo día, hubo algunos detalles en la habitación como en el que la regadera tenpia una pequeña fuga, no servía la caja fuerte sin embargo nos dieron la llev para hacer uso de ella, un día llovió por la madrugada y empezó a gotear cerca de la cama, se les dió aviso siempre a todo y fueron muy amables en revisar los detalles.
Buena ubicación, muy cerca de toda el área de restaurantes y bares, buena atención, sin embargo actualmente se encuntran realizando obras en la calle principal, lo cual dificulta un poco el caminar por ahí, cuenta con alberca la cual está en buenas condiciones, el desayuno que se puede tomar, se paga por día, en lo particular me pareció quesu menú no era muy variado, por lo cual solo lo tomamos un solo día, hubo algunos detalles en la habitación como en el que la regadera tenpia una pequeña fuga, no servía la caja fuerte sin embargo nos dieron la llev para hacer uso de ella, un día llovió por la madrugada y empezó a gotear cerca de la cama, se les dió aviso siempre a todo y fueron muy amables en revisar los detalles.
2
Rachel
Jan 11, 2026
·
Stayed 4 nights
Horrible front desk staff need more training how to tread customers
Horrible front desk staff need more training how to tread customers
2
Angelik M.
May 28, 2023
·
Stayed 2 nights
The hotel it self is really nice, the breakfast is okay, even though the staff will close the buffet 15 min before to a sure they had food left for them. The rooms are okay however the bed from our room 225 was as hard as prison beds, my back was killing me for 3 days. The cleaning staff are extremely loud and do not respect guest sleeping. To top that off we arrived pretty early at the hotel but we’re informed we couldn’t check in because “they’re were no rooms available” so we stayed in the pool area while they had “availability” it was 11 am and the room225 was cleaned. I passed by receptionist at 12 and asked and the receptionist told me she still had no room available. I came back at 4pm and to my surprise I was given room 225. So they basically made me wait around just because, if I would have known this I would have paid an extra day just to have a room available but this wasn’t event offered to me.
The hotel it self is really nice, the breakfast is okay, even though the staff will close the buffet 15 min before to a sure they had food left for them. The rooms are okay however the bed from our room 225 was as hard as prison beds, my back was killing me for 3 days. The cleaning staff are extremely loud and do not respect guest sleeping. To top that off we arrived pretty early at the hotel but we’re informed we couldn’t check in because “they’re were no rooms available” so we stayed in the pool area while they had “availability” it was 11 am and the room225 was cleaned. I passed by receptionist at 12 and asked and the receptionist told me she still had no room available. I came back at 4pm and to my surprise I was given room 225. So they basically made me wait around just because, if I would have known this I would have paid an extra day just to have a room available but this wasn’t event offered to me.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Central and walkable, close to restaurants, bars, shops, and water taxis. A few note street works and rough roads, and some rooms pick up nightlife noise.
Related guest reviews
8
Christian
Mar 6, 2022
·
Stayed 2 nights
Personalet var søde. Hotellet var også rigtig lækkert. Vores værelse lå dog ud mod diskoteker og barer, så der var en del støj fredag aften. Men alt i alt lækkert!
Personalet var søde. Hotellet var også rigtig lækkert. Vores værelse lå dog ud mod diskoteker og barer, så der var en del støj fredag aften. Men alt i alt lækkert!
8
Coleen
Aug 23, 2024
·
Stayed 2 nights
This property is very affordable. However the rooms are a little musty smell like mold. I stayed in room 124. The roads in Boca is horrible. They are working on the roads and I was told it's been a year and nothing much has changed. The pool was nice. Next door property is a soar eye.
This property is very affordable. However the rooms are a little musty smell like mold. I stayed in room 124. The roads in Boca is horrible. They are working on the roads and I was told it's been a year and nothing much has changed. The pool was nice. Next door property is a soar eye.
8
Maria Del Carmen
Mar 10, 2025
·
Stayed 2 nights
En mi opinión el Hotel está bueno,la piscina limpia, nos tocó en la torre B , limpio agradables la habitación tenía todo lo que habíamos solicitado , aire acondicionado, ventana , y buen descanso y está cercano a todo . Lo recomiendo,
En mi opinión el Hotel está bueno,la piscina limpia, nos tocó en la torre B , limpio agradables la habitación tenía todo lo que habíamos solicitado , aire acondicionado, ventana , y buen descanso y está cercano a todo . Lo recomiendo,
10
MAURICIO
Jan 30, 2025
·
Stayed 3 nights
Lugar con muy buena ubicación. Excelente servicio del personal, y el lugar tranquilo, limpio y bonito. Me gustó.
Lugar con muy buena ubicación. Excelente servicio del personal, y el lugar tranquilo, limpio y bonito. Me gustó.
8
Wayne
Mar 5, 2024
·
Stayed 3 nights
This was a budget family holiday and the location was great for restaurants bars and nightlife. We used the hotel as a base for travelling to different islands using water taxis so ticked the box . Staff were friendly and helpeful.
This was a budget family holiday and the location was great for restaurants bars and nightlife. We used the hotel as a base for travelling to different islands using water taxis so ticked the box . Staff were friendly and helpeful.
6
Rubian
Nov 24, 2022
·
Stayed 3 nights
The rooms are very small and clean. the location is in the heart of town. the pool is nice and the restaurant on location is a good breakfast deal at $8.90 for the buffet
The rooms are very small and clean. the location is in the heart of town. the pool is nice and the restaurant on location is a good breakfast deal at $8.90 for the buffet
8
Monserrat
Apr 10, 2025
·
Stayed 4 nights
Buena ubicación, muy cerca de toda el área de restaurantes y bares, buena atención, sin embargo actualmente se encuntran realizando obras en la calle principal, lo cual dificulta un poco el caminar por ahí, cuenta con alberca la cual está en buenas condiciones, el desayuno que se puede tomar, se paga por día, en lo particular me pareció quesu menú no era muy variado, por lo cual solo lo tomamos un solo día, hubo algunos detalles en la habitación como en el que la regadera tenpia una pequeña fuga, no servía la caja fuerte sin embargo nos dieron la llev para hacer uso de ella, un día llovió por la madrugada y empezó a gotear cerca de la cama, se les dió aviso siempre a todo y fueron muy amables en revisar los detalles.
Buena ubicación, muy cerca de toda el área de restaurantes y bares, buena atención, sin embargo actualmente se encuntran realizando obras en la calle principal, lo cual dificulta un poco el caminar por ahí, cuenta con alberca la cual está en buenas condiciones, el desayuno que se puede tomar, se paga por día, en lo particular me pareció quesu menú no era muy variado, por lo cual solo lo tomamos un solo día, hubo algunos detalles en la habitación como en el que la regadera tenpia una pequeña fuga, no servía la caja fuerte sin embargo nos dieron la llev para hacer uso de ella, un día llovió por la madrugada y empezó a gotear cerca de la cama, se les dió aviso siempre a todo y fueron muy amables en revisar los detalles.
10
Alejandra
Aug 19, 2025
·
Stayed 2 nights
La tranquilidad y el fácil acceso a pie. Y no me gustó la piscina un poco deteriorada
La tranquilidad y el fácil acceso a pie. Y no me gustó la piscina un poco deteriorada
8
Michelle
Dec 29, 2024
·
Stayed 2 nights
Convenient location downtown. Although we didn’t swim the pool looked nice. The hotel is a bit dated but the room had decent amenities like a cold mini fridge and AC.
Convenient location downtown. Although we didn’t swim the pool looked nice. The hotel is a bit dated but the room had decent amenities like a cold mini fridge and AC.
8
Paul
Apr 19, 2025
·
Stayed 1 night
Nice location, close to town for shopping and close to bus route.
Nice location, close to town for shopping and close to bus route.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is mixed: several guests enjoyed the buffet and value, while others found it basic, limited, or inconsistently managed (for example, closing early).
Related guest reviews
4
Mayra
Dec 25, 2024
·
Stayed 3 nights
Las fotos no hacen justicia a la realidad. Es un hotel pequeño. Habitaciones regulares y en más de una no funciona el estractor. Las chicas hacen lo que pueden, el supervisor no le interesa dar un buen servicio. Me ofrecieron regresarme el dinero porque reclame que la habitación no tenía ni lo básico como un estractor funcionando. Que hace uno con el dinero si estás en mitad de la noche en Navidad !? Las chicas solucionaron y me dieron otra habitación. Desayuno básico. Casi sin proteína, solo carbohidrato.
Las fotos no hacen justicia a la realidad. Es un hotel pequeño. Habitaciones regulares y en más de una no funciona el estractor. Las chicas hacen lo que pueden, el supervisor no le interesa dar un buen servicio. Me ofrecieron regresarme el dinero porque reclame que la habitación no tenía ni lo básico como un estractor funcionando. Que hace uno con el dinero si estás en mitad de la noche en Navidad !? Las chicas solucionaron y me dieron otra habitación. Desayuno básico. Casi sin proteína, solo carbohidrato.
8
Anne
Mar 25, 2023
·
Stayed 4 nights
Paid for a very disappointing breakfast
Paid for a very disappointing breakfast
10
Huyen
Feb 9, 2024
·
Stayed 2 nights
This was a really spectacular stay as the room was spacious/clean and had a fridge, tv, air conditioning, good wifi, safe, hot water, and a deck (for the specific room provided). There was a great pool in the courtyard in a private space. There is also breakfast in the adjacent Japanese restaurant that serves a morning buffet from 7-10am with good options for omelet, braised chicken, pastries, ham/cheese, and coffee/tea/juice for a good value. Ali (spelling... sorry) was super informative during check-in and she kindly remembered to wish a happy birthday which I appreciated. The rest of the ladies there are very friendly and smiling to welcome you; the gentlemen not so much but service was efficient.
This was a really spectacular stay as the room was spacious/clean and had a fridge, tv, air conditioning, good wifi, safe, hot water, and a deck (for the specific room provided). There was a great pool in the courtyard in a private space. There is also breakfast in the adjacent Japanese restaurant that serves a morning buffet from 7-10am with good options for omelet, braised chicken, pastries, ham/cheese, and coffee/tea/juice for a good value. Ali (spelling... sorry) was super informative during check-in and she kindly remembered to wish a happy birthday which I appreciated. The rest of the ladies there are very friendly and smiling to welcome you; the gentlemen not so much but service was efficient.
6
Rubian
Nov 24, 2022
·
Stayed 3 nights
The rooms are very small and clean. the location is in the heart of town. the pool is nice and the restaurant on location is a good breakfast deal at $8.90 for the buffet
The rooms are very small and clean. the location is in the heart of town. the pool is nice and the restaurant on location is a good breakfast deal at $8.90 for the buffet
8
Monserrat
Apr 10, 2025
·
Stayed 4 nights
Buena ubicación, muy cerca de toda el área de restaurantes y bares, buena atención, sin embargo actualmente se encuntran realizando obras en la calle principal, lo cual dificulta un poco el caminar por ahí, cuenta con alberca la cual está en buenas condiciones, el desayuno que se puede tomar, se paga por día, en lo particular me pareció quesu menú no era muy variado, por lo cual solo lo tomamos un solo día, hubo algunos detalles en la habitación como en el que la regadera tenpia una pequeña fuga, no servía la caja fuerte sin embargo nos dieron la llev para hacer uso de ella, un día llovió por la madrugada y empezó a gotear cerca de la cama, se les dió aviso siempre a todo y fueron muy amables en revisar los detalles.
Buena ubicación, muy cerca de toda el área de restaurantes y bares, buena atención, sin embargo actualmente se encuntran realizando obras en la calle principal, lo cual dificulta un poco el caminar por ahí, cuenta con alberca la cual está en buenas condiciones, el desayuno que se puede tomar, se paga por día, en lo particular me pareció quesu menú no era muy variado, por lo cual solo lo tomamos un solo día, hubo algunos detalles en la habitación como en el que la regadera tenpia una pequeña fuga, no servía la caja fuerte sin embargo nos dieron la llev para hacer uso de ella, un día llovió por la madrugada y empezó a gotear cerca de la cama, se les dió aviso siempre a todo y fueron muy amables en revisar los detalles.
8
Jose
Feb 3, 2025
·
Stayed 3 nights
El lugar me gustó mucho, también el desayuno estaba rico, lo único seria que la piscina ocupa más limpieza porque en algunas partes tenía una costra verde en los azulejos, pero si volvería a este hotel, porque el precio, calidad y ubicación son excelentes.
El lugar me gustó mucho, también el desayuno estaba rico, lo único seria que la piscina ocupa más limpieza porque en algunas partes tenía una costra verde en los azulejos, pero si volvería a este hotel, porque el precio, calidad y ubicación son excelentes.
2
Angelik M.
May 28, 2023
·
Stayed 2 nights
The hotel it self is really nice, the breakfast is okay, even though the staff will close the buffet 15 min before to a sure they had food left for them. The rooms are okay however the bed from our room 225 was as hard as prison beds, my back was killing me for 3 days. The cleaning staff are extremely loud and do not respect guest sleeping. To top that off we arrived pretty early at the hotel but we’re informed we couldn’t check in because “they’re were no rooms available” so we stayed in the pool area while they had “availability” it was 11 am and the room225 was cleaned. I passed by receptionist at 12 and asked and the receptionist told me she still had no room available. I came back at 4pm and to my surprise I was given room 225. So they basically made me wait around just because, if I would have known this I would have paid an extra day just to have a room available but this wasn’t event offered to me.
The hotel it self is really nice, the breakfast is okay, even though the staff will close the buffet 15 min before to a sure they had food left for them. The rooms are okay however the bed from our room 225 was as hard as prison beds, my back was killing me for 3 days. The cleaning staff are extremely loud and do not respect guest sleeping. To top that off we arrived pretty early at the hotel but we’re informed we couldn’t check in because “they’re were no rooms available” so we stayed in the pool area while they had “availability” it was 11 am and the room225 was cleaned. I passed by receptionist at 12 and asked and the receptionist told me she still had no room available. I came back at 4pm and to my surprise I was given room 225. So they basically made me wait around just because, if I would have known this I would have paid an extra day just to have a room available but this wasn’t event offered to me.
Was this helpful?
AI-generated summary based on recent guest reviews
2
Michael
Jun 7, 2026
·
Stayed 2 nights
Pool was not only closed but there were people in it running jackhammers starting at 8:00 AM. When I asked to be let out of my reservation I was told that I should have seen the word pool crossed out in the hotel description (forget the photo of a full pool). My bathroom sink did not have hot water and the bathroom smelled in general. Wish I had stayed somewhere else.
Pool was not only closed but there were people in it running jackhammers starting at 8:00 AM. When I asked to be let out of my reservation I was told that I should have seen the word pool crossed out in the hotel description (forget the photo of a full pool). My bathroom sink did not have hot water and the bathroom smelled in general. Wish I had stayed somewhere else.
10
Scott
Apr 29, 2026
·
Stayed 2 nights
Good
Good
10
Nathanael
Apr 24, 2026
·
Stayed 7 nights
Excellent
Excellent
8
Samuel
Apr 23, 2026
·
Stayed 5 nights
Internet was fast. Pool needs work
Internet was fast. Pool needs work
8
Fernanda
Mar 13, 2026
·
Stayed 3 nights
Well cleaned, good bed and good place to stay close to everything
Well cleaned, good bed and good place to stay close to everything
FAQs about Swans Cay Hotel
Is parking available at the property?
Free self parking is available on-site.
What type of breakfast is offered and what are the serving hours?
Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately PAB 10.70 for adults and children.
What are the check-in and check-out times?
Check-in is from 3:00 PM until 9:00 PM, and check-out is at 11:00 AM. Late check-out is available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Further details can be confirmed by contacting the property directly.
Where is the property located in relation to key landmarks?
The hotel is located near the airport, just a 1-minute walk from Bolivar Park and 5 minutes by foot from Bocas del Toro Ferry Terminal. It is also 10.7 miles from Starfish Beach and 0.1 miles from Paunch Beach.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available. Please note that the pool is seasonal and may be unavailable from May 31, 2026, to June 30, 2026, due to renovations.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified. Families can enjoy amenities such as a family room.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of cribs or rollaway beds. Guests are encouraged to make advance requests for any additional bedding needs.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-27: 70.23108584326171USD
- 2026-10-28: 70.23108584326171USD
- 2026-10-29: 86.91965826009368USD
- 2026-10-30: 216.00731449583435USD
- 2026-10-31: NO DATA
- 2026-11-01: 86.03964610806274USD
- 2026-11-02: 96.23126355612182USD
- 2026-11-03: 161.86487727339173USD
- 2026-11-04: 106.53680906487274USD
- 2026-11-05: 86.91965826009368USD
- 2026-11-06: 217.42614025711057USD
- 2026-11-07: 217.42614025711057USD
- 2026-11-08: 78.24797846983337USD
- 2026-11-09: 78.27541015367126USD
- 2026-11-10: 69.98803280668258USD
- 2026-11-11: 78.27541015367126USD
- 2026-11-12: 78.27541015367126USD
- 2026-11-13: 217.42614025711057USD
- 2026-11-14: 217.42614025711057USD
- 2026-11-15: 86.97045610284424USD
- 2026-11-16: 86.97045610284424USD
- 2026-11-17: 86.91965826009368USD
- 2026-11-18: 86.97045610284424USD
- 2026-11-19: 83.70606875108336USD
- 2026-11-20: 114.1437287259674USD
- 2026-11-21: NO DATA
- 2026-11-22: 102.08571281124114USD
- 2026-11-23: 86.97045610284424USD
- 2026-11-24: 86.97045610284424USD
- 2026-11-25: 87.28665888173676USD
- 2026-11-26: 86.97045610284424USD
- 2026-11-27: 108.71307012855529USD
- 2026-11-28: NO DATA
- 2026-11-29: 117.40811607772827USD
- 2026-11-30: NO DATA
- 2026-12-01: 86.97045610284424USD
- 2026-12-02: 86.97045610284424USD
- 2026-12-03: 97.19287478253936USD
- 2026-12-04: 113.54156422310638USD
- 2026-12-05: 217.42614025711057USD
- 2026-12-06: 97.54284093962097USD
- 2026-12-07: 97.19287478253936USD
- 2026-12-08: 86.97045610284424USD
- 2026-12-09: 86.97045610284424USD
- 2026-12-10: 86.97045610284424USD
- 2026-12-11: 102.08571281124114USD
- 2026-12-12: NO DATA
- 2026-12-13: 86.97045610284424USD
- 2026-12-14: 96.59804350209045USD
- 2026-12-15: 86.97045610284424USD
- 2026-12-16: 86.97045610284424USD
- 2026-12-17: 87.2215171201477USD
- 2026-12-18: 114.1437287259674USD
- 2026-12-19: 215.7462891230774USD
- 2026-12-20: NO DATA
- 2026-12-21: 97.19287478253936USD
- 2026-12-22: 96.55527485887909USD
- 2026-12-23: 86.97045610284424USD
- 2026-12-24: 86.97045610284424USD
- 2026-12-25: 108.12985827111815USD
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Contactless check-out is available.
- Fee for continental breakfast: approximately PAB 10.70 for adults and PAB 10.70 for children
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Tour Desk
Services
Tour Desk
Housekeeping
Safe-Deposit Box
Luggage Storage
Express Check-In/Check-Out
24-Hour Front Desk
Activities
Swimming pool
Child Pool
Pool Outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
General
Room Service
Restaurant
Non-Smoking Rooms
Picnic Area/Tables
Packed Lunches
Allergy-Free Room Available
Family Room
Internet
Free Wi-Fi
Parking
Parking