Seven Oaks Hotel Regina, SureStay Collection by Best Western

Was perfect staff great clean pool fun a joy

Would not stay here again. Our room was old outdated, smelt musty, mould in the bathroom. Our bed sheets were stained. We were told our room was ready but if we wanted to check in early had to pay a fee? I can see if they had to go out if their way to clean our room but they didnt. Carpets are all stained. There is a decent pool area with a hottub and water slide good for kids but we weren't even allowed to have water bottles to drink water in pool area. They have a water cooler with small disposable cup but water was gross and warm. Location was convenient numerous amenities around.

Clean room, bed was super comfy

Clean room Friendly staff

The over all stay was alright. There was a sewage smell coming from the bathtub drain, and the bathroom fan didnt work so we had to keep our hallway door open and keep the plug closed in the drain. The smoke detector in our room would beep every few minutes. We assumed the battery was dead, so we called staff to replace it. They came and removed it and told us it wasnt battery operated so they had to completely remove it from our room. The staff were helpful and pleasant, the hotel itself was a lot cleaner than it used to be, and the new renovations have really helped the appearance in the rooms and hallways.