Tropical Deluxe Princess - All Inclusive
148 US$
/nat
Gennemsnit for oktober
Priser på Tropical Deluxe Princess - All Inclusive
Vælg datoer for at se priser og tilgængelighed
148 US$
/nat
Gennemsnit for oktober
Gennemsnitlige månedlige priser
På Tropical Deluxe Princess - All Inclusive ligger prisen pr. nat i gennemsnit på 148 US$ i den billigste måned (oktober) og 2.407 US$ i den dyreste måned (december), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 243 US$ |
| februar | 404 US$ |
| marts | 239 US$ |
| april | 175 US$ |
| maj | 162 US$ |
| juni | 172 US$ |
| juli | 169 US$ |
| august | 207 US$ |
| september | 214 US$ |
| oktober | 148 US$ |
| november | 158 US$ |
| december | 2.407 US$ |
J
F
M
A
M
J
J
A
S
okt. · 148 US$
O
N
D
Dyrest: december (ca. 2.407 US$)
Billigst: oktober (ca. 148 US$)
Om dette overnatningssted
Forkæl dig selv med et besøg i stedets spa, der tilbyder massage, kropsbehandlinger og ansigtsbehandlinger. Du vil helt sikkert værdsætte de rekreative faciliteter, herunder 3 udendørs swimmingpools, udendørs tennisbaner og en vandrutsjeban...
Faciliteter
Forkæl dig selv med et besøg i stedets spa, der tilbyder massage, kropsbehandlinger og ansigtsbehandlinger. Du vil helt sikkert værdsætte de rekreative faciliteter, herunder 3 udendørs swimmingpools, udendørs tennisbaner og en vandrutsjebane. Er du klar til lidt sjov og spil, skal du blot gøre brug af den gratis kasinotransport.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til hurtig udtjekning, renseri/vaskeservice og en døgnåben reception. Gratis selvstændig parkering er til rådighed på stedet.
Spisning
Få stillet sulten med internationale retter på Higuero, en restaurant med udsigt til haven, eller bliv på værelset, hvor der er mulighed for roomservice døgnet rundt. Afslut dagen med en forfriskning i baren/loungen, strandbaren, or baren ved poolen.
Værelser
Føl dig hjemme i et af de 310 værelser, der indeholder gratis produkter i minibaren. Værelserne har privat balkon. Med gratis Wi-Fi kan du altid komme på nettet, og satellitkanaler sørger for underholdningen. Værelset har et privat badeværelse med bruser samt gratis toiletartikler og hårtørrer.
Lokation
Fra Tropical Deluxe Princess - All Inclusive i Punta Cana (Bávaro) er der kun 3 minutters kørsel til Cortecito Strand og 10 minutters kørsel til Cocotal Golf and Country Club.
I nærheden
Arena Blanca Strand(0.1 mil)
Cortecito Strand(0.5 mil)
Casino Avalon Princess(0.9 mil)
Cocotal Golf and Country Club(3.1 mil)
Koralstranden(3.3 mil)
Rafa Nadal Tennis Center Punta Cana(4.5 mil)
Fun Republic(4.5 mil)
Arena Gorda Strand(4.7 mil)
Splash Water Park(5.2 mil)
Punta Blanca-golfbanen(5.5 mil)
Iberostar Golf Course(5.6 mil)
Manati Park Bavaro(5.7 mil)
Barceló Bávaro Kongrescenter(5.9 mil)
Bavaro Strand(5.9 mil)
Cana Bay Golfklub(6.2 mil)
Den nærmeste store lufthavn er Punta Cana (PUJ-Punta Cana Intl.)(18.2 mil)
Parkering
Restaurant
Swimmingpool
Roomservice
Turistservice
Renseri
Lokation
Carretera Arena Gorda, Bávaro, Punta Cana, Den Dominikanske Republik
Arena Blanca Strand (0.1 mil)
Cortecito Strand (0.5 mil)
Casino Avalon Princess (0.9 mil)
Cocotal Golf and Country Club (3.1 mil)
Koralstranden (3.3 mil)
Rafa Nadal Tennis Center Punta Cana (4.5 mil)
Værelsesmuligheder
5
Superior (Super Saver)
2 Enkeltsenge
1 Ekstra Stor Dobbeltseng
Sover 3
344 ft²
AltanKlimaanlægWi-Fi (Gratis)Privat badeværelse
16
Familieværelse
1 Ekstra Stor Dobbeltseng
og 3× Køjesenge
Sover 3
420 ft²
AltanKlimaanlægWi-Fi (Gratis)Separat stue
5
Superior-værelse
1 Ekstra Stor Dobbeltseng
2 Dobbeltsenge
Sover 3
344 ft²
AltanKlimaanlægWi-Fi (Gratis)Privat badeværelse
16
Familieværelse (Super Saver)
2 Enkeltsenge
1 Ekstra Stor Dobbeltseng
Sover 3
420 ft²
AltanKlimaanlægWi-Fi (Gratis)Separat stue
Gæsteanmeldelser af Tropical Deluxe Princess - All Inclusive
8.1
Meget god
Baseret på 1.844 verificerede anmeldelser
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Tropical Deluxe Princess - All Inclusive roser rejsende de frodige områder, beliggenheden ved stranden, de mange pools og de børnevenlige faciliteter, mens feedbacken på maden, værelseskomforten og servicen varierer fra meget positiv til tydeligt utilfredsstillende.
Faciliteter
Rengøring
Værelser
Service
Lokation
Spisning
Var dette nyttigt?
Hvad siger gæsterne
På Tropical Deluxe Princess - All Inclusive roser rejsende de frodige områder, beliggenheden ved stranden, de mange pools og de børnevenlige faciliteter, mens feedbacken på maden, værelseskomforten og servicen varierer fra meget positiv til tydeligt utilfredsstillende.
mange gæster fremhæver venligt personale, livlig underholdning, en nyttig golfvogn og ekstra ting som kaffe- og isbutikkerne. Almindelige ulemper inkluderer gentagende buffeter, vanskelige reservationer til à la carte restauranter, drikkevarer af lav kvalitet og tilbagevendende problemer med håndklæder, AC og muggen lugt, samt langsom respons. Tang kan påvirke stranden til tider, og Wi-Fi er ofte svagt; overordnet set kan du forvente et familieorienteret resort med smukke områder og varierende service og mad.
Faciliteter
Rengøring
Værelser
Service
Lokation
Spisning
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Flere pools, et børnevandland, aftenunderholdning, en golfvogn og kaffe- og isbutikker på stedet får hyppig ros. Nogle vedligeholdelses- og adgangsproblemer vender tilbage, såsom revnede fliser, begrænsede pooltrapper, lejlighedsvis beskidte pools og påtrængende salgsfolk/timeshare-tilbud.
Relaterede gæsteanmeldelser
4
DAVISON
14. apr. 2025
·
Overnattede 7 nætter
Positives: Great location with direct access to a very nice beach. Friendly and helpful staff. Multiple pools for all types of guests. Good on-site options: ice cream shop, coffee shop, breakfast restaurant, and bars. Having restaurant options within the hotel makes dining convenient. Negatives: A la carte restaurant reservations via the app are confusing and overly competitive. Buffet menus (breakfast, lunch, and dinner) are repetitive and lack variety. Housekeeping quality is poor — staff shows questionable hygiene and don’t even use gloves. Beach and indoor bars offer very limited drink options — mostly just beer and juice. Communication with international guests is weak; English proficiency is very poor. No food is served on the beach. Cuisine is heavily tailored to American tastes and does not cater well to South American guests. A “Dominican fair” was hosted during our stay, where vendors harassed guests to buy souvenirs — felt like a scam inside the hotel. The restaurant was overcrowded on Sunday, with long lines for breakfast and lunch, and part of the space was inexplicably closed. Children’s activities are very weak, scheduled only around 6 PM, with nothing engaging in the evening. Nighttime entertainment is virtually non-existent — just some unappealing kids’ videos and dances at the theater. The hotel’s structure and service model are outdated and need urgent renewal. Only artificial/processed juices are offered — no fresh options available.
Positives: Great location with direct access to a very nice beach. Friendly and helpful staff. Multiple pools for all types of guests. Good on-site options: ice cream shop, coffee shop, breakfast restaurant, and bars. Having restaurant options within the hotel makes dining convenient. Negatives: A la carte restaurant reservations via the app are confusing and overly competitive. Buffet menus (breakfast, lunch, and dinner) are repetitive and lack variety. Housekeeping quality is poor — staff shows questionable hygiene and don’t even use gloves. Beach and indoor bars offer very limited drink options — mostly just beer and juice. Communication with international guests is weak; English proficiency is very poor. No food is served on the beach. Cuisine is heavily tailored to American tastes and does not cater well to South American guests. A “Dominican fair” was hosted during our stay, where vendors harassed guests to buy souvenirs — felt like a scam inside the hotel. The restaurant was overcrowded on Sunday, with long lines for breakfast and lunch, and part of the space was inexplicably closed. Children’s activities are very weak, scheduled only around 6 PM, with nothing engaging in the evening. Nighttime entertainment is virtually non-existent — just some unappealing kids’ videos and dances at the theater. The hotel’s structure and service model are outdated and need urgent renewal. Only artificial/processed juices are offered — no fresh options available.
6
Sandra
1. sep. 2025
·
Overnattede 4 nætter
The property was nice, it does need some fixing around the pathway walk to the buildings, also the pool needs to be resurfaced many cracks inside the pool. Our first room was nice until we heard a loud cracking noise and it was a fused which left half of the room with no lights. They came to fixed it within 20 min. The cleaness of the room was good except for limited towels and ripped, no extra toilet paper either. I am sorry to say but half of the staff looked miserable at their job, some of them were not approachable. One of the pool guys very nice and attentive. The entertainment crew were awesome! The guys are the bar not very friendly or smiling. Second time coming to this resort within 6 years and I would definitely look at other resorts for different experience.
The property was nice, it does need some fixing around the pathway walk to the buildings, also the pool needs to be resurfaced many cracks inside the pool. Our first room was nice until we heard a loud cracking noise and it was a fused which left half of the room with no lights. They came to fixed it within 20 min. The cleaness of the room was good except for limited towels and ripped, no extra toilet paper either. I am sorry to say but half of the staff looked miserable at their job, some of them were not approachable. One of the pool guys very nice and attentive. The entertainment crew were awesome! The guys are the bar not very friendly or smiling. Second time coming to this resort within 6 years and I would definitely look at other resorts for different experience.
6
Ivonne
8. nov. 2025
·
Overnattede 14 nætter
Some areas have loses ceramic floors Pools don’t have stairs to go in and out A lot of mosquitoes Sargassum was not cleaning for 4 days
Some areas have loses ceramic floors Pools don’t have stairs to go in and out A lot of mosquitoes Sargassum was not cleaning for 4 days
4
Erick
8. nov. 2025
·
Overnattede 2 nætter
To start, if you can, try to book and pay here online in advance. If you pay at the resort, they’ll “convert” your dollars just to charge you in dollars again — which makes no sense. Because of that, our room ended up much more expensive. My two-night reservation was supposed to be $320, but I ended up paying around $623.80 at the front desk only for 2 people. To continue, we were a family of 6 adults and 2 little girls, and honestly, the resort left us with mixed feelings. The negatives: The facilities were very basic, nothing impressive. The staff at the beach bar often seemed in a bad mood. The power went out the very first night we arrived. The air conditioning didn’t cool properly. All four rooms we booked had a strong musty, moldy smell. The food was average at best, with little variety or quality. The Mexican restaurant was a big disappointment — the food was terrible. The sports bar near the reception needs urgent attention; the rotten smell there is alarming. The positives: The staff at the El Pilón buffet restaurant were very kind and attentive. The pools were pleasant and clean. The beach was well maintained. The DJ and nightly shows were fantastic — fun, lively, and well organized. Overall, it’s not a resort I would recommend 100%. The maintenance and service issues outweighed the good moments, though I do appreciate the friendliness of the restaurant staff and the great entertainment at night.
To start, if you can, try to book and pay here online in advance. If you pay at the resort, they’ll “convert” your dollars just to charge you in dollars again — which makes no sense. Because of that, our room ended up much more expensive. My two-night reservation was supposed to be $320, but I ended up paying around $623.80 at the front desk only for 2 people. To continue, we were a family of 6 adults and 2 little girls, and honestly, the resort left us with mixed feelings. The negatives: The facilities were very basic, nothing impressive. The staff at the beach bar often seemed in a bad mood. The power went out the very first night we arrived. The air conditioning didn’t cool properly. All four rooms we booked had a strong musty, moldy smell. The food was average at best, with little variety or quality. The Mexican restaurant was a big disappointment — the food was terrible. The sports bar near the reception needs urgent attention; the rotten smell there is alarming. The positives: The staff at the El Pilón buffet restaurant were very kind and attentive. The pools were pleasant and clean. The beach was well maintained. The DJ and nightly shows were fantastic — fun, lively, and well organized. Overall, it’s not a resort I would recommend 100%. The maintenance and service issues outweighed the good moments, though I do appreciate the friendliness of the restaurant staff and the great entertainment at night.
6
Janiene
17. aug. 2025
·
Overnattede 7 nætter
The gardens/landscaping were well kept and beautiful, however, there were several areas with broken/cracked tiles in the common walkways and by the pools. My family enjoyed the wildlife and walking through the mangroves on our way to and from the lobby area! The room was comfortable with 2 separate sleeping areas including bunk beds and a king bed and 2 bathrooms. Housekeeping did a great job making sure the room was clean, however we had consistent issues getting clean towels and face cloths. The buffet seating is all open air/outdoors and there are a lot of birds that fly around the tables, often leaving behind droppings on the seats and even tables/placemats. We were always very cautious to check and make sure the table and seats were clean of bird poop before sitting. The buffet food was average at best, and the 4 a la cart restaurants we managed to get reservations for were good not great. This is not the resort for you if you're looking for exceptional fine dining, but we always found something to eat, even our picky 12 year old. We did thoroughly enjoy the coffee shop and ice cream shop. The staff was always so welcoming, the pastry selections were delicious, and the coffee drinks were amazing! Overall, we had a relaxing week away and feel it was on point as to what we paid to stay there.
The gardens/landscaping were well kept and beautiful, however, there were several areas with broken/cracked tiles in the common walkways and by the pools. My family enjoyed the wildlife and walking through the mangroves on our way to and from the lobby area! The room was comfortable with 2 separate sleeping areas including bunk beds and a king bed and 2 bathrooms. Housekeeping did a great job making sure the room was clean, however we had consistent issues getting clean towels and face cloths. The buffet seating is all open air/outdoors and there are a lot of birds that fly around the tables, often leaving behind droppings on the seats and even tables/placemats. We were always very cautious to check and make sure the table and seats were clean of bird poop before sitting. The buffet food was average at best, and the 4 a la cart restaurants we managed to get reservations for were good not great. This is not the resort for you if you're looking for exceptional fine dining, but we always found something to eat, even our picky 12 year old. We did thoroughly enjoy the coffee shop and ice cream shop. The staff was always so welcoming, the pastry selections were delicious, and the coffee drinks were amazing! Overall, we had a relaxing week away and feel it was on point as to what we paid to stay there.
8
Taran
23. apr. 2025
·
Overnattede 5 nætter
The resort itself is absolutely beautiful—everywhere you turn feels like a perfect photo op. The grounds are very well kept, with staff constantly working to keep everything spotless and in top shape. We stayed in a family room, which was perfect with two bedrooms and two bathrooms. A few outlets didn’t work, but we worked around it no problem. The staff were all incredibly kind and helpful. No matter where you were on the property, someone was nearby and ready to assist. The resort is large, but there’s a convenient trolley system that runs regularly if you don’t feel like walking. There’s also a great mix of activities for all ages. The kids loved the mini water park, and there’s a kids club for the littles and mini golf on-site as well. The beach is just steps away and absolutely beautiful. We also loved seeing the animals around the resort—iguanas, flamingos, and ducks roaming the grounds made it even more special, especially for the kids. The biggest downside was the food. On our first night, we didn’t realize you need to make reservations for the restaurants in advance and ended up at the sports bar—which, unfortunately, was a letdown. Thankfully, we were able to book the rest of our meals for the trip. The buffet was the most consistent, with lots of variety. The fresh fruit our favorite part. Overall, 7/10 The property is stunning, the service was excellent, and there was always something to do. If the food had been better, it would have been a near-perfect vacation.
The resort itself is absolutely beautiful—everywhere you turn feels like a perfect photo op. The grounds are very well kept, with staff constantly working to keep everything spotless and in top shape. We stayed in a family room, which was perfect with two bedrooms and two bathrooms. A few outlets didn’t work, but we worked around it no problem. The staff were all incredibly kind and helpful. No matter where you were on the property, someone was nearby and ready to assist. The resort is large, but there’s a convenient trolley system that runs regularly if you don’t feel like walking. There’s also a great mix of activities for all ages. The kids loved the mini water park, and there’s a kids club for the littles and mini golf on-site as well. The beach is just steps away and absolutely beautiful. We also loved seeing the animals around the resort—iguanas, flamingos, and ducks roaming the grounds made it even more special, especially for the kids. The biggest downside was the food. On our first night, we didn’t realize you need to make reservations for the restaurants in advance and ended up at the sports bar—which, unfortunately, was a letdown. Thankfully, we were able to book the rest of our meals for the trip. The buffet was the most consistent, with lots of variety. The fresh fruit our favorite part. Overall, 7/10 The property is stunning, the service was excellent, and there was always something to do. If the food had been better, it would have been a near-perfect vacation.
10
Allain
2. aug. 2025
·
Overnattede 4 nætter
Everyday has always activities like beach volleyball, zumba, yoga etc. Property is well taken care always nice and clean.
Everyday has always activities like beach volleyball, zumba, yoga etc. Property is well taken care always nice and clean.
8
Emza Celebic
28. aug. 2025
·
Overnattede 4 nætter
Room was very clean and spacious but it only had one trash can and it was in the bathroom. There was no light in the hallway where our room was so it was hard to unlock the door with our bracelet. View was not great from the balcony. It was very quiet. It was a great place to chill and relax. Loved seeing all the birds, turtles, iguanas while going to our room. Train was such a useful thing that this resort has. To sum it up it was a nice vacation.
Room was very clean and spacious but it only had one trash can and it was in the bathroom. There was no light in the hallway where our room was so it was hard to unlock the door with our bracelet. View was not great from the balcony. It was very quiet. It was a great place to chill and relax. Loved seeing all the birds, turtles, iguanas while going to our room. Train was such a useful thing that this resort has. To sum it up it was a nice vacation.
8
Izac
6. aug. 2025
·
Overnattede 3 nætter
O resort oferece diferentes tipos de unidades habitacionais. Caso opte pela categoria mais simples, você ficará hospedado no lado direito do complexo, mais próximo da piscina principal. As três piscinas são excelentes, porém a principal costuma ficar bastante cheia devido ao bar molhado que atrai muitos hóspedes.As bebidas oferecidas no sistema all inclusive são de baixa qualidade, o que compromete consideravelmente a experiência gustativa. A alimentação é farta, mas é bastante difícil conseguir reservar os restaurantes exclusivos. No restaurante tipo buffet, a experiência também deixa a desejar: está sempre lotado, é necessário "guardar" uma mesa com antecedência e a variedade de pratos é limitada. Os alimentos se assemelham a comida industrial, sem sabor, sem cor e sem aroma. No café da manhã, há opções como omeletes e diversos doces, mas, no geral, todos são bastante sem graça. A praia em frente ao resort apresenta grande acúmulo de sargaço, e o local não realiza nenhum tipo de limpeza ou manutenção da faixa litorânea. Isso gera frustração, especialmente para quem viaja ao Caribe esperando encontrar aquele típico mar azul cristalino. O ponto alto da hospedagem é a cafeteria localizada próxima à recepção, que serve capuccinos, cafés expressos, frappuccinos e outras bebidas geladas — todas de boa qualidade. Sair de Uber do resort é bastante complicado, pois é necessário caminhar até a rua para conseguir embarcar, e somente a categoria Uber Black está disponível. E caríssima!
O resort oferece diferentes tipos de unidades habitacionais. Caso opte pela categoria mais simples, você ficará hospedado no lado direito do complexo, mais próximo da piscina principal. As três piscinas são excelentes, porém a principal costuma ficar bastante cheia devido ao bar molhado que atrai muitos hóspedes.As bebidas oferecidas no sistema all inclusive são de baixa qualidade, o que compromete consideravelmente a experiência gustativa. A alimentação é farta, mas é bastante difícil conseguir reservar os restaurantes exclusivos. No restaurante tipo buffet, a experiência também deixa a desejar: está sempre lotado, é necessário "guardar" uma mesa com antecedência e a variedade de pratos é limitada. Os alimentos se assemelham a comida industrial, sem sabor, sem cor e sem aroma. No café da manhã, há opções como omeletes e diversos doces, mas, no geral, todos são bastante sem graça. A praia em frente ao resort apresenta grande acúmulo de sargaço, e o local não realiza nenhum tipo de limpeza ou manutenção da faixa litorânea. Isso gera frustração, especialmente para quem viaja ao Caribe esperando encontrar aquele típico mar azul cristalino. O ponto alto da hospedagem é a cafeteria localizada próxima à recepção, que serve capuccinos, cafés expressos, frappuccinos e outras bebidas geladas — todas de boa qualidade. Sair de Uber do resort é bastante complicado, pois é necessário caminhar até a rua para conseguir embarcar, e somente a categoria Uber Black está disponível. E caríssima!
8
Gabriella
24. apr. 2025
·
Overnattede 5 nætter
Everything is in new condition, nicely decorated. The nature walk to the lobby is full of wildlife( iguanas, ducks, peacocks, flamingo, turtles). Pools are good, some need some more shade and steps. Buffet is ok, restaurants have good food. Loved the ice cream and coffee shops. Beach has beautiful white sand, clean, no seaweed!
Everything is in new condition, nicely decorated. The nature walk to the lobby is full of wildlife( iguanas, ducks, peacocks, flamingo, turtles). Pools are good, some need some more shade and steps. Buffet is ok, restaurants have good food. Loved the ice cream and coffee shops. Beach has beautiful white sand, clean, no seaweed!
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Områder og nogle værelser beskrives som rene, men rengøringen er ujævn. Gentagne rapporter nævner mangel på håndklæder, muggen/skimmellugt og lejlighedsvis beskidte pools eller beskidte offentlige områder.
Relaterede gæsteanmeldelser
6
IRYNA
20. jul. 2025
·
Overnattede 6 nætter
This hotel has a beautiful white sand beach. Unfortunately, we came there during seaweed season and despite a huge effort from staff to clean it up, we could not enjoy the sea. We compensated it with enjoying the swimming pools. There’s a nice area with slides for kids. Our room was nice and big. However, our first impression was really bad. We arrived around 4pm. The sheets of 2 of the 4 beds were not changed & no pillowcases on any pillows. One pillow smelled SO stinky. The floor was absolutely disgusting. The staff cleaned and changed everything that needed to be done. We traveled with 8 years old twins & they were looking forward to it. But the kids club on this resort is a big joke. The only entertainment there was TV. However, entertainment for adults was great. Our kids could participate in some of it. It was hard to find someone who spoke basic English, which is understandable because the majority of their customers were locals.If you leave your towel on a pool chair and go for lunch, you will see couple people sitting on it when you come back. We booked restaurants for 4 dinners but gave up after second visit. The buffet service was so slow & the quality of food was inconsistent. Huge lines for pasta and meat. Constant problems with plates. In the dining area, you would be lucky to get fully served table. If not, it will be hard to get a cap or glass.There’s only couple good trained staff. And one of them and the best is Paulino. I will not come back on that resort.
This hotel has a beautiful white sand beach. Unfortunately, we came there during seaweed season and despite a huge effort from staff to clean it up, we could not enjoy the sea. We compensated it with enjoying the swimming pools. There’s a nice area with slides for kids. Our room was nice and big. However, our first impression was really bad. We arrived around 4pm. The sheets of 2 of the 4 beds were not changed & no pillowcases on any pillows. One pillow smelled SO stinky. The floor was absolutely disgusting. The staff cleaned and changed everything that needed to be done. We traveled with 8 years old twins & they were looking forward to it. But the kids club on this resort is a big joke. The only entertainment there was TV. However, entertainment for adults was great. Our kids could participate in some of it. It was hard to find someone who spoke basic English, which is understandable because the majority of their customers were locals.If you leave your towel on a pool chair and go for lunch, you will see couple people sitting on it when you come back. We booked restaurants for 4 dinners but gave up after second visit. The buffet service was so slow & the quality of food was inconsistent. Huge lines for pasta and meat. Constant problems with plates. In the dining area, you would be lucky to get fully served table. If not, it will be hard to get a cap or glass.There’s only couple good trained staff. And one of them and the best is Paulino. I will not come back on that resort.
6
Kelbin
10. jan. 2025
·
Overnattede 3 nætter
Lots of plants .overall it’s good/ok … people are friendly and service is good but - Sewage Oder in room sometimes with water and sewage Oder near trees between lobby and rooms …..
Lots of plants .overall it’s good/ok … people are friendly and service is good but - Sewage Oder in room sometimes with water and sewage Oder near trees between lobby and rooms …..
6
imani
18. nov. 2025
·
Overnattede 3 nætter
Beach was beautiful! But people were allowed to leave their towels all day to save chairs. Hotel was clean and staff was seen mopping and wiping all day. The staff make this hotel what it is. Everyone was so attentive! And except for directly at the bar the service was fast. The reason this hotel is a 7.5 out of 10 for us was the food. Three of the five included restaurants were closed. No explanation just closed. The other two were booked solid until late night the last night. The buffet was always available but the options were the same lunch and dinner every day. There would be one or two items new but the majority was the same. Also if you like seafood, this hotel only does fish and calamari and sometimes shrimp. No crab, lobster, oysters etc. The staff and beach made this trip for us. Although tipping is optional everyone should tip the staff as much as they can because they work incredibly hard to make sure you’re having a good time!
Beach was beautiful! But people were allowed to leave their towels all day to save chairs. Hotel was clean and staff was seen mopping and wiping all day. The staff make this hotel what it is. Everyone was so attentive! And except for directly at the bar the service was fast. The reason this hotel is a 7.5 out of 10 for us was the food. Three of the five included restaurants were closed. No explanation just closed. The other two were booked solid until late night the last night. The buffet was always available but the options were the same lunch and dinner every day. There would be one or two items new but the majority was the same. Also if you like seafood, this hotel only does fish and calamari and sometimes shrimp. No crab, lobster, oysters etc. The staff and beach made this trip for us. Although tipping is optional everyone should tip the staff as much as they can because they work incredibly hard to make sure you’re having a good time!
6
Marie-Ange
19. okt. 2025
·
Overnattede 5 nætter
Staff were super nice and always ready to help us. Truly a stunning resort (aesthetic and the views). I give the cleanliness a 3/10. So that alone wouldn’t want to make me go back…
Staff were super nice and always ready to help us. Truly a stunning resort (aesthetic and the views). I give the cleanliness a 3/10. So that alone wouldn’t want to make me go back…
8
Claire
11. maj 2025
·
Overnattede 6 nætter
The room service and cleaning was horrible, cockroaches, bed bugs, brown stains on towels.
The room service and cleaning was horrible, cockroaches, bed bugs, brown stains on towels.
2
Jeffrey
2. jan. 2025
·
Overnattede 6 nætter
We arrived to the room with one hand towel and a floor mat. That's the total towels in two bathrooms. We contacted the staff via phone, in person, etc. FIVE times. Talked to the front desk, the room cleaning staff, it didn't matter. It took 18 hours to get a bath sized towel to take a shower with. This is an all inclusinve that can't figure out how to do something as simple as proving towels. I will never come back to this resort, or this island. The resort wasn't going to recover from that.
We arrived to the room with one hand towel and a floor mat. That's the total towels in two bathrooms. We contacted the staff via phone, in person, etc. FIVE times. Talked to the front desk, the room cleaning staff, it didn't matter. It took 18 hours to get a bath sized towel to take a shower with. This is an all inclusinve that can't figure out how to do something as simple as proving towels. I will never come back to this resort, or this island. The resort wasn't going to recover from that.
10
Sara
14. maj 2025
·
Overnattede 7 nætter
We loved our stay at the Tropical Deluxe Princess. The resort is beautiful with lots of wildlife and greenery as well as a beautiful beach. The cleanliness was excellent and the food was also very very good. The Italian restaurant was our personal favourite. Would definitely recommend to anyone who enjoys a quite vacation and likes to stay on resort as there are lots to do on the grounds.
We loved our stay at the Tropical Deluxe Princess. The resort is beautiful with lots of wildlife and greenery as well as a beautiful beach. The cleanliness was excellent and the food was also very very good. The Italian restaurant was our personal favourite. Would definitely recommend to anyone who enjoys a quite vacation and likes to stay on resort as there are lots to do on the grounds.
6
Janiene
17. aug. 2025
·
Overnattede 7 nætter
The gardens/landscaping were well kept and beautiful, however, there were several areas with broken/cracked tiles in the common walkways and by the pools. My family enjoyed the wildlife and walking through the mangroves on our way to and from the lobby area! The room was comfortable with 2 separate sleeping areas including bunk beds and a king bed and 2 bathrooms. Housekeeping did a great job making sure the room was clean, however we had consistent issues getting clean towels and face cloths. The buffet seating is all open air/outdoors and there are a lot of birds that fly around the tables, often leaving behind droppings on the seats and even tables/placemats. We were always very cautious to check and make sure the table and seats were clean of bird poop before sitting. The buffet food was average at best, and the 4 a la cart restaurants we managed to get reservations for were good not great. This is not the resort for you if you're looking for exceptional fine dining, but we always found something to eat, even our picky 12 year old. We did thoroughly enjoy the coffee shop and ice cream shop. The staff was always so welcoming, the pastry selections were delicious, and the coffee drinks were amazing! Overall, we had a relaxing week away and feel it was on point as to what we paid to stay there.
The gardens/landscaping were well kept and beautiful, however, there were several areas with broken/cracked tiles in the common walkways and by the pools. My family enjoyed the wildlife and walking through the mangroves on our way to and from the lobby area! The room was comfortable with 2 separate sleeping areas including bunk beds and a king bed and 2 bathrooms. Housekeeping did a great job making sure the room was clean, however we had consistent issues getting clean towels and face cloths. The buffet seating is all open air/outdoors and there are a lot of birds that fly around the tables, often leaving behind droppings on the seats and even tables/placemats. We were always very cautious to check and make sure the table and seats were clean of bird poop before sitting. The buffet food was average at best, and the 4 a la cart restaurants we managed to get reservations for were good not great. This is not the resort for you if you're looking for exceptional fine dining, but we always found something to eat, even our picky 12 year old. We did thoroughly enjoy the coffee shop and ice cream shop. The staff was always so welcoming, the pastry selections were delicious, and the coffee drinks were amazing! Overall, we had a relaxing week away and feel it was on point as to what we paid to stay there.
6
Natalie
15. jul. 2025
·
Overnattede 4 nætter
I loved the mangroves with the ducks, iguanas, and all sorts of other birds. They were the saving grace of this property that was falling apart. So many tiles were missing from the walkways. Definite trip hazard. Especially when it rained. Btw, this is NOT a smoke free property. People were smoking everywhere which was very challenging for the asthmatics in my party. It’s hard to enjoy nature when you can’t breathe. The food was hit or miss but the waitstaff was generally fantastic especially a gentleman named Frank. He made the meals more enjoyable. Very hardworking people. The coffee shop was great with the exception of one young girl, didn’t catch her name, who was too sassy and made fun of the guests. Clearly, she didn’t appreciate her job or realize that it’s thanks to guests that she has a job. All the other workers at the coffee shop were lovely especially the gentleman that was kind and made the best coffee. We were told that there were shows every night. But the first night we went, there wasn’t. We did get to see an acrobatic show the next night which was impressive. The only show time was 9pm which was a bit late for our party. I understand that a contributing factor why they did that was to make sure every guest had dinner which is appreciated but having two show times such as 7 & 9, like in cruise ships, would’ve been better. Overall, we made the best of it but we’re definitely not going back. If you can afford to pay a little more, go somewhere else.
I loved the mangroves with the ducks, iguanas, and all sorts of other birds. They were the saving grace of this property that was falling apart. So many tiles were missing from the walkways. Definite trip hazard. Especially when it rained. Btw, this is NOT a smoke free property. People were smoking everywhere which was very challenging for the asthmatics in my party. It’s hard to enjoy nature when you can’t breathe. The food was hit or miss but the waitstaff was generally fantastic especially a gentleman named Frank. He made the meals more enjoyable. Very hardworking people. The coffee shop was great with the exception of one young girl, didn’t catch her name, who was too sassy and made fun of the guests. Clearly, she didn’t appreciate her job or realize that it’s thanks to guests that she has a job. All the other workers at the coffee shop were lovely especially the gentleman that was kind and made the best coffee. We were told that there were shows every night. But the first night we went, there wasn’t. We did get to see an acrobatic show the next night which was impressive. The only show time was 9pm which was a bit late for our party. I understand that a contributing factor why they did that was to make sure every guest had dinner which is appreciated but having two show times such as 7 & 9, like in cruise ships, would’ve been better. Overall, we made the best of it but we’re definitely not going back. If you can afford to pay a little more, go somewhere else.
2
Yandira
25. aug. 2025
·
Overnattede 3 nætter
Water park and pools were dirty. Room was also dirty and old. We didn’t like the atmosphere in the hotel in general. We left after the first night.
Water park and pools were dirty. Room was also dirty and old. We didn’t like the atmosphere in the hotel in general. We left after the first night.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Familievenlige indretninger og plads er værdsat, men mange anmeldelser nævner svag eller støjende AC, fugtighed/muggen lugt og minibarer, der ikke køler godt; Wi-Fi er også upålideligt. Nogle armaturer skal repareres, men opgraderinger kan give bedre udsigt.
Relaterede gæsteanmeldelser
4
ReAsia
4. nov. 2025
·
Overnattede 5 nætter
From the start, my room wasn’t ready at check-in and there were no towels available. The air conditioning didn’t work properly, and despite multiple complaints, staff refused to send maintenance or address the issue, claiming the system was working normally. In reality, it doesn’t provide real cold air—it blows cool air for a few minutes, then switches to fan mode, leaving the room warm and uncomfortable.
From the start, my room wasn’t ready at check-in and there were no towels available. The air conditioning didn’t work properly, and despite multiple complaints, staff refused to send maintenance or address the issue, claiming the system was working normally. In reality, it doesn’t provide real cold air—it blows cool air for a few minutes, then switches to fan mode, leaving the room warm and uncomfortable.
8
Bharathi
13. nov. 2025
·
Overnattede 5 nætter
The room was clean. Eco-friendly rooms. Staff were friendly and courteous. The property was clean. Wish they had better bathroom.
The room was clean. Eco-friendly rooms. Staff were friendly and courteous. The property was clean. Wish they had better bathroom.
10
ILONA
22. nov. 2025
·
Overnattede 7 nætter
The only disappointment was the poor internet connection
The only disappointment was the poor internet connection
4
Erick
8. nov. 2025
·
Overnattede 2 nætter
To start, if you can, try to book and pay here online in advance. If you pay at the resort, they’ll “convert” your dollars just to charge you in dollars again — which makes no sense. Because of that, our room ended up much more expensive. My two-night reservation was supposed to be $320, but I ended up paying around $623.80 at the front desk only for 2 people. To continue, we were a family of 6 adults and 2 little girls, and honestly, the resort left us with mixed feelings. The negatives: The facilities were very basic, nothing impressive. The staff at the beach bar often seemed in a bad mood. The power went out the very first night we arrived. The air conditioning didn’t cool properly. All four rooms we booked had a strong musty, moldy smell. The food was average at best, with little variety or quality. The Mexican restaurant was a big disappointment — the food was terrible. The sports bar near the reception needs urgent attention; the rotten smell there is alarming. The positives: The staff at the El Pilón buffet restaurant were very kind and attentive. The pools were pleasant and clean. The beach was well maintained. The DJ and nightly shows were fantastic — fun, lively, and well organized. Overall, it’s not a resort I would recommend 100%. The maintenance and service issues outweighed the good moments, though I do appreciate the friendliness of the restaurant staff and the great entertainment at night.
To start, if you can, try to book and pay here online in advance. If you pay at the resort, they’ll “convert” your dollars just to charge you in dollars again — which makes no sense. Because of that, our room ended up much more expensive. My two-night reservation was supposed to be $320, but I ended up paying around $623.80 at the front desk only for 2 people. To continue, we were a family of 6 adults and 2 little girls, and honestly, the resort left us with mixed feelings. The negatives: The facilities were very basic, nothing impressive. The staff at the beach bar often seemed in a bad mood. The power went out the very first night we arrived. The air conditioning didn’t cool properly. All four rooms we booked had a strong musty, moldy smell. The food was average at best, with little variety or quality. The Mexican restaurant was a big disappointment — the food was terrible. The sports bar near the reception needs urgent attention; the rotten smell there is alarming. The positives: The staff at the El Pilón buffet restaurant were very kind and attentive. The pools were pleasant and clean. The beach was well maintained. The DJ and nightly shows were fantastic — fun, lively, and well organized. Overall, it’s not a resort I would recommend 100%. The maintenance and service issues outweighed the good moments, though I do appreciate the friendliness of the restaurant staff and the great entertainment at night.
10
Juliska
30. maj 2025
·
Overnattede 2 nætter
The decor was amazing, the staff was friendly and helpful, the food options was really good. The room was spacious, clean and quiet. I loved my stay.
The decor was amazing, the staff was friendly and helpful, the food options was really good. The room was spacious, clean and quiet. I loved my stay.
6
Janiene
17. aug. 2025
·
Overnattede 7 nætter
The gardens/landscaping were well kept and beautiful, however, there were several areas with broken/cracked tiles in the common walkways and by the pools. My family enjoyed the wildlife and walking through the mangroves on our way to and from the lobby area! The room was comfortable with 2 separate sleeping areas including bunk beds and a king bed and 2 bathrooms. Housekeeping did a great job making sure the room was clean, however we had consistent issues getting clean towels and face cloths. The buffet seating is all open air/outdoors and there are a lot of birds that fly around the tables, often leaving behind droppings on the seats and even tables/placemats. We were always very cautious to check and make sure the table and seats were clean of bird poop before sitting. The buffet food was average at best, and the 4 a la cart restaurants we managed to get reservations for were good not great. This is not the resort for you if you're looking for exceptional fine dining, but we always found something to eat, even our picky 12 year old. We did thoroughly enjoy the coffee shop and ice cream shop. The staff was always so welcoming, the pastry selections were delicious, and the coffee drinks were amazing! Overall, we had a relaxing week away and feel it was on point as to what we paid to stay there.
The gardens/landscaping were well kept and beautiful, however, there were several areas with broken/cracked tiles in the common walkways and by the pools. My family enjoyed the wildlife and walking through the mangroves on our way to and from the lobby area! The room was comfortable with 2 separate sleeping areas including bunk beds and a king bed and 2 bathrooms. Housekeeping did a great job making sure the room was clean, however we had consistent issues getting clean towels and face cloths. The buffet seating is all open air/outdoors and there are a lot of birds that fly around the tables, often leaving behind droppings on the seats and even tables/placemats. We were always very cautious to check and make sure the table and seats were clean of bird poop before sitting. The buffet food was average at best, and the 4 a la cart restaurants we managed to get reservations for were good not great. This is not the resort for you if you're looking for exceptional fine dining, but we always found something to eat, even our picky 12 year old. We did thoroughly enjoy the coffee shop and ice cream shop. The staff was always so welcoming, the pastry selections were delicious, and the coffee drinks were amazing! Overall, we had a relaxing week away and feel it was on point as to what we paid to stay there.
8
Emza Celebic
28. aug. 2025
·
Overnattede 4 nætter
Room was very clean and spacious but it only had one trash can and it was in the bathroom. There was no light in the hallway where our room was so it was hard to unlock the door with our bracelet. View was not great from the balcony. It was very quiet. It was a great place to chill and relax. Loved seeing all the birds, turtles, iguanas while going to our room. Train was such a useful thing that this resort has. To sum it up it was a nice vacation.
Room was very clean and spacious but it only had one trash can and it was in the bathroom. There was no light in the hallway where our room was so it was hard to unlock the door with our bracelet. View was not great from the balcony. It was very quiet. It was a great place to chill and relax. Loved seeing all the birds, turtles, iguanas while going to our room. Train was such a useful thing that this resort has. To sum it up it was a nice vacation.
4
Robert
3. sep. 2025
·
Overnattede 3 nætter
The air conditioning in the room was extremely loud and was deafening. Hotel staff who clean the room had to know how loud. I stayed at this resort about 10 times in the last 4 years. Front desk dismissed my concern. Other issue resort does not allow my uber to pick me up at the entrance door. I must walk to the end of resort to get my uber. When brought up to front desk was told policy. But my uber was able to drop me at the front when I arrived. Why inconvenience your guest to walk to front on the heat with luggage when leaving?
The air conditioning in the room was extremely loud and was deafening. Hotel staff who clean the room had to know how loud. I stayed at this resort about 10 times in the last 4 years. Front desk dismissed my concern. Other issue resort does not allow my uber to pick me up at the entrance door. I must walk to the end of resort to get my uber. When brought up to front desk was told policy. But my uber was able to drop me at the front when I arrived. Why inconvenience your guest to walk to front on the heat with luggage when leaving?
6
Monica
27. aug. 2025
·
Overnattede 7 nætter
The mini bar did not get the beverages cold.’we report as soon as we realized on the first day and keep reporting they. They said that is the way the mini bar works. On the day before our departure they installed a mini fridge.
The mini bar did not get the beverages cold.’we report as soon as we realized on the first day and keep reporting they. They said that is the way the mini bar works. On the day before our departure they installed a mini fridge.
8
Britt
12. mar. 2025
·
Overnattede 4 nætter
Check in was a breeze! The desk staff were great. The grounds of the hotel were well maintained. Unfortunately the smell at times was really bad. And it was never in the same location. The path from the lobby to the guest rooms/main areas is beautiful! Birds, turtles, fish and iguanans along with all the gorgeous plants. Its a marshy area so it had an unpleasant odor as well. The family room was spacious.The showers were always hot. The linens were terrible! The beach is gorgeous and clean!The sand all the way out to the water was so soft! There were plenty of umbrellas for shade.The pools were very nice and clean. The majority of the staff were friendly. We have stayed at many all inclusives all over the Caribbean and Mexico and this was probably the most difficult place for communication. There are salesman trying to sell vacation packages. One in particular was very pushy and actually rude when we told him we werent interested. His name was Joan. The food was below average. The Brazilian restaurant was the worst restaurant experience we've ever had. Theres no explanation of what to expect. You sit and wait. We had to ask for food several times, even though the tables around us were served, and we were in the middle of the room! And the food was bad! The meat was dry and overcooked. We actually left mid meal!Poor cuts/quality of meat throughout the resort. There were plently of fresh fruits and veggies. Some of the dishes in the buffet were ok but nothing was great.
Check in was a breeze! The desk staff were great. The grounds of the hotel were well maintained. Unfortunately the smell at times was really bad. And it was never in the same location. The path from the lobby to the guest rooms/main areas is beautiful! Birds, turtles, fish and iguanans along with all the gorgeous plants. Its a marshy area so it had an unpleasant odor as well. The family room was spacious.The showers were always hot. The linens were terrible! The beach is gorgeous and clean!The sand all the way out to the water was so soft! There were plenty of umbrellas for shade.The pools were very nice and clean. The majority of the staff were friendly. We have stayed at many all inclusives all over the Caribbean and Mexico and this was probably the most difficult place for communication. There are salesman trying to sell vacation packages. One in particular was very pushy and actually rude when we told him we werent interested. His name was Joan. The food was below average. The Brazilian restaurant was the worst restaurant experience we've ever had. Theres no explanation of what to expect. You sit and wait. We had to ask for food several times, even though the tables around us were served, and we were in the middle of the room! And the food was bad! The meat was dry and overcooked. We actually left mid meal!Poor cuts/quality of meat throughout the resort. There were plently of fresh fruits and veggies. Some of the dishes in the buffet were ok but nothing was great.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Gæster finder ofte personalet venligt og underholdningen fremragende, men servicen kan være langsom eller uresponsiv, og der er bemærket sprogbarrierer. Forsinkelser ved indtjekning, vanskeligheder med at få hjælp eller håndklæder og påtrængende salgstiltale er tilbagevendende klager.
Relaterede gæsteanmeldelser
4
Radoslaw
18. aug. 2025
·
Overnattede 7 nætter
If you have any issues with your room good luck !!! We called 3-4 times, spoke to few managers. Finally I had to go and yelled at some manager , still wait a day to fix doors. No water in the room one evening. They gonna try you to buy their membership, but salesmans are rude and pushing hard. They worst off all I met before.
If you have any issues with your room good luck !!! We called 3-4 times, spoke to few managers. Finally I had to go and yelled at some manager , still wait a day to fix doors. No water in the room one evening. They gonna try you to buy their membership, but salesmans are rude and pushing hard. They worst off all I met before.
10
Ramona
2. sep. 2025
·
Overnattede 2 nætter
The employees were amazing and extremely helpful
The employees were amazing and extremely helpful
2
Benjamin
19. dec. 2025
·
Overnattede 1 nat
I chose this property based on the reviews and the fact that the facility advertises four restaurants. Unfortunately, my experience was extremely disappointing. I stayed for one night only and arrived around 5:00 PM. I was informed that I could only eat at the buffet because restaurant reservations require 24 hours’ notice, even though the restaurants were visibly empty. The buffet food was very poor and far below expectations for a property at this price point. The room was booked for five people, but when we arrived it was not properly prepared. I requested the extra bed for the 5th guess, which was delivered, but no blankets or pillows were provided. I called housekeeping and was told they would bring them “in a few minutes.” After more than an hour, no one arrived. I called again and received the same response. Once again, no one came. Eventually, they stopped answering the phone entirely. As a result, we had no blankets or pillows for the kids bed and were forced to sleep four people in the same bed, which is unacceptable. Considering we paid $500 per night, this level of service, food quality, and lack of basic follow-through is completely unreasonable. This stay did not come close to matching the expectations set by the reviews or the price, and I am seeking appropriate compensation for this experience.
I chose this property based on the reviews and the fact that the facility advertises four restaurants. Unfortunately, my experience was extremely disappointing. I stayed for one night only and arrived around 5:00 PM. I was informed that I could only eat at the buffet because restaurant reservations require 24 hours’ notice, even though the restaurants were visibly empty. The buffet food was very poor and far below expectations for a property at this price point. The room was booked for five people, but when we arrived it was not properly prepared. I requested the extra bed for the 5th guess, which was delivered, but no blankets or pillows were provided. I called housekeeping and was told they would bring them “in a few minutes.” After more than an hour, no one arrived. I called again and received the same response. Once again, no one came. Eventually, they stopped answering the phone entirely. As a result, we had no blankets or pillows for the kids bed and were forced to sleep four people in the same bed, which is unacceptable. Considering we paid $500 per night, this level of service, food quality, and lack of basic follow-through is completely unreasonable. This stay did not come close to matching the expectations set by the reviews or the price, and I am seeking appropriate compensation for this experience.
10
Annette
16. sep. 2025
·
Overnattede 4 nætter
We had a great experience! The staff was amazing and always so pleasant and helpful during our stay. We added a ro uograde upon arrival with an ocean view. The room was roomy with no issues. The good options were good. We will be back!
We had a great experience! The staff was amazing and always so pleasant and helpful during our stay. We added a ro uograde upon arrival with an ocean view. The room was roomy with no issues. The good options were good. We will be back!
6
Darisleydi
21. jul. 2025
·
Overnattede 4 nætter
The resort is beautiful, but the service was terrible, staff appeared to be disgruntled and annoyed when asked for assistance. It happened so often that I can only assume something is going on behind the scenes with management. The housekeeper would remove the towels from the room and would take an enternity to replace, some of my relatives resorted to using the beach towels to shower. The hotel has several restaurants to dine in, but good luck getting a reservation, everything was booked upon arrival. The entertainment was okay, and their staff is very friendly, however, they've been tasked to secure positive reviews after their show. They'll even write it up for you as they did to several of my family members who only asked for the WiFi in order to write their own reviews. One guy who was always great was Enrique from the pool bar, made good drinks and kept hyping us up with his positive attitude. I enjoyed the buffet food, especially the Dominican food, the deserts were amazing, but be prepared for long lines for grilled meats or fish and good luck getting your drink order before you finish your meal. It definitely has potential, the grounds are a bird watchers dream, and so many other fauna. I can only guess the issues have more to do with poor management, that unfortunately the paying customer has to suffer the consequences.
The resort is beautiful, but the service was terrible, staff appeared to be disgruntled and annoyed when asked for assistance. It happened so often that I can only assume something is going on behind the scenes with management. The housekeeper would remove the towels from the room and would take an enternity to replace, some of my relatives resorted to using the beach towels to shower. The hotel has several restaurants to dine in, but good luck getting a reservation, everything was booked upon arrival. The entertainment was okay, and their staff is very friendly, however, they've been tasked to secure positive reviews after their show. They'll even write it up for you as they did to several of my family members who only asked for the WiFi in order to write their own reviews. One guy who was always great was Enrique from the pool bar, made good drinks and kept hyping us up with his positive attitude. I enjoyed the buffet food, especially the Dominican food, the deserts were amazing, but be prepared for long lines for grilled meats or fish and good luck getting your drink order before you finish your meal. It definitely has potential, the grounds are a bird watchers dream, and so many other fauna. I can only guess the issues have more to do with poor management, that unfortunately the paying customer has to suffer the consequences.
8
Bryan
8. mar. 2025
·
Overnattede 6 nætter
Overall a good experience for my family vacation including a 5 year old. Grounds were well kept and staff were generally friendly and helpful. It makes a difference when you tip at bars and restaurants especially the first day. You can be ignored at swim up bar or buffet if you are new and bartender don’t know whether you tip or not. The buffet was satisfactory compared to other resorts we stayed in Mexico and Jamaica. Lots of options including vegetarian dishes and meats. The cafe and ice cream shops are excellent. It was a good experience but there are other better options.
Overall a good experience for my family vacation including a 5 year old. Grounds were well kept and staff were generally friendly and helpful. It makes a difference when you tip at bars and restaurants especially the first day. You can be ignored at swim up bar or buffet if you are new and bartender don’t know whether you tip or not. The buffet was satisfactory compared to other resorts we stayed in Mexico and Jamaica. Lots of options including vegetarian dishes and meats. The cafe and ice cream shops are excellent. It was a good experience but there are other better options.
8
Evelyn
7. aug. 2025
·
Overnattede 6 nætter
Had a great time at the resort. Pros: Great entertainment. Entertainers at the pool and theater deserve a raise. They're great. Clean facility. Friendly staff. Buffet food and drinks were good. Concierge and front desk are very attentive. Transportation with luggage when you leave is fast and efficient. When arriving all your luggage is taken care of and handled. Cons: Repairs need to be done in certain areas of the resort including the pool floor. Scraped my toe twice. Gym equipment should be maintained. Italian restaurant food was not good. Room service delivered the wrong food. Waiter around 11:30pm in the sports bar is not good. He's not attentive at all. Also resort should have more English speaking staff to assist non-speaking English staff. Beef in buffet and FOGO gave me bad diarrhea. Other than that I had a great time. But there are some improvements which can make the resort even better.
Had a great time at the resort. Pros: Great entertainment. Entertainers at the pool and theater deserve a raise. They're great. Clean facility. Friendly staff. Buffet food and drinks were good. Concierge and front desk are very attentive. Transportation with luggage when you leave is fast and efficient. When arriving all your luggage is taken care of and handled. Cons: Repairs need to be done in certain areas of the resort including the pool floor. Scraped my toe twice. Gym equipment should be maintained. Italian restaurant food was not good. Room service delivered the wrong food. Waiter around 11:30pm in the sports bar is not good. He's not attentive at all. Also resort should have more English speaking staff to assist non-speaking English staff. Beef in buffet and FOGO gave me bad diarrhea. Other than that I had a great time. But there are some improvements which can make the resort even better.
2
Joseph
24. aug. 2025
·
Overnattede 6 nætter
Our trip was a nightmare. First, you can’t make a reservation for most of the on-site restaurants until 3 days prior. But you have to be there to do so. Those restaurants were underwhelming at best. There is a 24-hour sports bar. Just skip it. The food was awful. A chicken wing was actually a soggy chicken spine fried and dipped in a curry sauce. There is a buffet and it was a mixed bag. Avoid the burgers, stick with any Dominican dishes, fresh fruit. We were there at a time when there was a lot of seaweed washing up on the beach. When that seaweed bakes in the sun it is awful. Multiple times we asked for extra towels. At best, it took three hours to get them. At worst, eleven hours. If you do not speak fluent Spanish, you will have issues. Either the staff will not tell you things or they will refuse to help you. When the bellhop refuses to come because “I no speak English” and then hangs up, the service is clearly lacking. Our room was small but nice. Except for the smell of mold. It caused my wife to get sick every night of our stay. By the time the resort was willing to let us change rooms, we decided to leave — four days early. Nice things? Wild animals roaming the property. The pools are nice but crowded. The drinks at the pool bars are excellent.
Our trip was a nightmare. First, you can’t make a reservation for most of the on-site restaurants until 3 days prior. But you have to be there to do so. Those restaurants were underwhelming at best. There is a 24-hour sports bar. Just skip it. The food was awful. A chicken wing was actually a soggy chicken spine fried and dipped in a curry sauce. There is a buffet and it was a mixed bag. Avoid the burgers, stick with any Dominican dishes, fresh fruit. We were there at a time when there was a lot of seaweed washing up on the beach. When that seaweed bakes in the sun it is awful. Multiple times we asked for extra towels. At best, it took three hours to get them. At worst, eleven hours. If you do not speak fluent Spanish, you will have issues. Either the staff will not tell you things or they will refuse to help you. When the bellhop refuses to come because “I no speak English” and then hangs up, the service is clearly lacking. Our room was small but nice. Except for the smell of mold. It caused my wife to get sick every night of our stay. By the time the resort was willing to let us change rooms, we decided to leave — four days early. Nice things? Wild animals roaming the property. The pools are nice but crowded. The drinks at the pool bars are excellent.
4
Tanya
6. nov. 2025
·
Overnattede 3 nætter
The WiFi was horrible. The food was absolutely disgusting. The drinks were pretty good. The staff were nice. Went to the sports bar. Nobody took my order for almost 15 minutes. Never staying at this resort again. A complete waste of money.
The WiFi was horrible. The food was absolutely disgusting. The drinks were pretty good. The staff were nice. Went to the sports bar. Nobody took my order for almost 15 minutes. Never staying at this resort again. A complete waste of money.
10
Lisa
13. mar. 2025
·
Overnattede 7 nætter
Working staff amazing!! Didn’t like management trying to sell us on return packages.
Working staff amazing!! Didn’t like management trying to sell us on return packages.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Beliggende ved stranden med dyrelivet fyldt naturstier; den store ejendom er gåbar og understøttes af en golfvogn. Det er forholdsvis tæt på lufthavnen, selvom strandhandlere er til stede, og tangforholdene varierer.
Relaterede gæsteanmeldelser
8
Matthew
5. mar. 2025
·
Overnattede 4 nætter
The area was pretty and nice to walk in the evening. Beach was clean but very difficult to find seating.
The area was pretty and nice to walk in the evening. Beach was clean but very difficult to find seating.
10
Hamid
25. feb. 2025
·
Overnattede 7 nætter
Tropical deluxe princess is a magnificent resort, a real paradise, with friendly staff, clean, nice pathway to walk with exotic animals, not too long though, easy to get everywhere in minutes, nice and green landscapes. Thanks to Tropical deluxe princess and its friendly staff.
Tropical deluxe princess is a magnificent resort, a real paradise, with friendly staff, clean, nice pathway to walk with exotic animals, not too long though, easy to get everywhere in minutes, nice and green landscapes. Thanks to Tropical deluxe princess and its friendly staff.
8
Brenden
17. aug. 2025
·
Overnattede 3 nætter
It was overall good. In August 2025, I noticed it was decently full but not overcrowded. It should be noted that there is a record amount of seaweed in that area, so the beach was disappointing. The seaweed was so bad that no one was cleaning it off, besides a tractor barely making progress at the princess hotel down the beach. I’d recommend checking the condition of the beach before booking.
It was overall good. In August 2025, I noticed it was decently full but not overcrowded. It should be noted that there is a record amount of seaweed in that area, so the beach was disappointing. The seaweed was so bad that no one was cleaning it off, besides a tractor barely making progress at the princess hotel down the beach. I’d recommend checking the condition of the beach before booking.
8
Taran
23. apr. 2025
·
Overnattede 5 nætter
The resort itself is absolutely beautiful—everywhere you turn feels like a perfect photo op. The grounds are very well kept, with staff constantly working to keep everything spotless and in top shape. We stayed in a family room, which was perfect with two bedrooms and two bathrooms. A few outlets didn’t work, but we worked around it no problem. The staff were all incredibly kind and helpful. No matter where you were on the property, someone was nearby and ready to assist. The resort is large, but there’s a convenient trolley system that runs regularly if you don’t feel like walking. There’s also a great mix of activities for all ages. The kids loved the mini water park, and there’s a kids club for the littles and mini golf on-site as well. The beach is just steps away and absolutely beautiful. We also loved seeing the animals around the resort—iguanas, flamingos, and ducks roaming the grounds made it even more special, especially for the kids. The biggest downside was the food. On our first night, we didn’t realize you need to make reservations for the restaurants in advance and ended up at the sports bar—which, unfortunately, was a letdown. Thankfully, we were able to book the rest of our meals for the trip. The buffet was the most consistent, with lots of variety. The fresh fruit our favorite part. Overall, 7/10 The property is stunning, the service was excellent, and there was always something to do. If the food had been better, it would have been a near-perfect vacation.
The resort itself is absolutely beautiful—everywhere you turn feels like a perfect photo op. The grounds are very well kept, with staff constantly working to keep everything spotless and in top shape. We stayed in a family room, which was perfect with two bedrooms and two bathrooms. A few outlets didn’t work, but we worked around it no problem. The staff were all incredibly kind and helpful. No matter where you were on the property, someone was nearby and ready to assist. The resort is large, but there’s a convenient trolley system that runs regularly if you don’t feel like walking. There’s also a great mix of activities for all ages. The kids loved the mini water park, and there’s a kids club for the littles and mini golf on-site as well. The beach is just steps away and absolutely beautiful. We also loved seeing the animals around the resort—iguanas, flamingos, and ducks roaming the grounds made it even more special, especially for the kids. The biggest downside was the food. On our first night, we didn’t realize you need to make reservations for the restaurants in advance and ended up at the sports bar—which, unfortunately, was a letdown. Thankfully, we were able to book the rest of our meals for the trip. The buffet was the most consistent, with lots of variety. The fresh fruit our favorite part. Overall, 7/10 The property is stunning, the service was excellent, and there was always something to do. If the food had been better, it would have been a near-perfect vacation.
10
Diana
19. jun. 2025
·
Overnattede 8 nætter
Excelentes instalaciones, el servicio, muy buena atención del personal, buena comida, el mejor all inclusive de República Dominicana. Muy buen precio y bien ubicado, cerca del aeropuerto y de las principales atracciones. Tiene buena variedad de restaurantes y amenidades para toda la familia. Super recomendable!
Excelentes instalaciones, el servicio, muy buena atención del personal, buena comida, el mejor all inclusive de República Dominicana. Muy buen precio y bien ubicado, cerca del aeropuerto y de las principales atracciones. Tiene buena variedad de restaurantes y amenidades para toda la familia. Super recomendable!
10
Scarla
9. jun. 2025
·
Overnattede 3 nætter
Nice spacious location. Not far from the airport. Great staff overall from the front desk to the animation team. Enjoy the night show (Saturday night Micheal Jackson themed, amazing performers), beach party Sunday night. Buffet options are good considering, reserved 2 restaurants, Brazilian (fogo sytle) and Asian (hibachi), which were both a great experience. Process to reserve the restaurants was quick and easy. Had a problem with the plumbing the second night and was swiftly accommodated with another room. Pool side animation, drinks, cappuccino cafe, ice cream parlor, sports bar and everything was very good for the price.
Nice spacious location. Not far from the airport. Great staff overall from the front desk to the animation team. Enjoy the night show (Saturday night Micheal Jackson themed, amazing performers), beach party Sunday night. Buffet options are good considering, reserved 2 restaurants, Brazilian (fogo sytle) and Asian (hibachi), which were both a great experience. Process to reserve the restaurants was quick and easy. Had a problem with the plumbing the second night and was swiftly accommodated with another room. Pool side animation, drinks, cappuccino cafe, ice cream parlor, sports bar and everything was very good for the price.
8
Emza Celebic
28. aug. 2025
·
Overnattede 4 nætter
Room was very clean and spacious but it only had one trash can and it was in the bathroom. There was no light in the hallway where our room was so it was hard to unlock the door with our bracelet. View was not great from the balcony. It was very quiet. It was a great place to chill and relax. Loved seeing all the birds, turtles, iguanas while going to our room. Train was such a useful thing that this resort has. To sum it up it was a nice vacation.
Room was very clean and spacious but it only had one trash can and it was in the bathroom. There was no light in the hallway where our room was so it was hard to unlock the door with our bracelet. View was not great from the balcony. It was very quiet. It was a great place to chill and relax. Loved seeing all the birds, turtles, iguanas while going to our room. Train was such a useful thing that this resort has. To sum it up it was a nice vacation.
10
Brianne
4. jul. 2025
·
Overnattede 4 nætter
Loved the safety and ability to get around via the resort transportation.
Loved the safety and ability to get around via the resort transportation.
8
Izac
6. aug. 2025
·
Overnattede 3 nætter
O resort oferece diferentes tipos de unidades habitacionais. Caso opte pela categoria mais simples, você ficará hospedado no lado direito do complexo, mais próximo da piscina principal. As três piscinas são excelentes, porém a principal costuma ficar bastante cheia devido ao bar molhado que atrai muitos hóspedes.As bebidas oferecidas no sistema all inclusive são de baixa qualidade, o que compromete consideravelmente a experiência gustativa. A alimentação é farta, mas é bastante difícil conseguir reservar os restaurantes exclusivos. No restaurante tipo buffet, a experiência também deixa a desejar: está sempre lotado, é necessário "guardar" uma mesa com antecedência e a variedade de pratos é limitada. Os alimentos se assemelham a comida industrial, sem sabor, sem cor e sem aroma. No café da manhã, há opções como omeletes e diversos doces, mas, no geral, todos são bastante sem graça. A praia em frente ao resort apresenta grande acúmulo de sargaço, e o local não realiza nenhum tipo de limpeza ou manutenção da faixa litorânea. Isso gera frustração, especialmente para quem viaja ao Caribe esperando encontrar aquele típico mar azul cristalino. O ponto alto da hospedagem é a cafeteria localizada próxima à recepção, que serve capuccinos, cafés expressos, frappuccinos e outras bebidas geladas — todas de boa qualidade. Sair de Uber do resort é bastante complicado, pois é necessário caminhar até a rua para conseguir embarcar, e somente a categoria Uber Black está disponível. E caríssima!
O resort oferece diferentes tipos de unidades habitacionais. Caso opte pela categoria mais simples, você ficará hospedado no lado direito do complexo, mais próximo da piscina principal. As três piscinas são excelentes, porém a principal costuma ficar bastante cheia devido ao bar molhado que atrai muitos hóspedes.As bebidas oferecidas no sistema all inclusive são de baixa qualidade, o que compromete consideravelmente a experiência gustativa. A alimentação é farta, mas é bastante difícil conseguir reservar os restaurantes exclusivos. No restaurante tipo buffet, a experiência também deixa a desejar: está sempre lotado, é necessário "guardar" uma mesa com antecedência e a variedade de pratos é limitada. Os alimentos se assemelham a comida industrial, sem sabor, sem cor e sem aroma. No café da manhã, há opções como omeletes e diversos doces, mas, no geral, todos são bastante sem graça. A praia em frente ao resort apresenta grande acúmulo de sargaço, e o local não realiza nenhum tipo de limpeza ou manutenção da faixa litorânea. Isso gera frustração, especialmente para quem viaja ao Caribe esperando encontrar aquele típico mar azul cristalino. O ponto alto da hospedagem é a cafeteria localizada próxima à recepção, que serve capuccinos, cafés expressos, frappuccinos e outras bebidas geladas — todas de boa qualidade. Sair de Uber do resort é bastante complicado, pois é necessário caminhar até a rua para conseguir embarcar, e somente a categoria Uber Black está disponível. E caríssima!
8
Gabriella
24. apr. 2025
·
Overnattede 5 nætter
Everything is in new condition, nicely decorated. The nature walk to the lobby is full of wildlife( iguanas, ducks, peacocks, flamingo, turtles). Pools are good, some need some more shade and steps. Buffet is ok, restaurants have good food. Loved the ice cream and coffee shops. Beach has beautiful white sand, clean, no seaweed!
Everything is in new condition, nicely decorated. The nature walk to the lobby is full of wildlife( iguanas, ducks, peacocks, flamingo, turtles). Pools are good, some need some more shade and steps. Buffet is ok, restaurants have good food. Loved the ice cream and coffee shops. Beach has beautiful white sand, clean, no seaweed!
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Madfeedback er blandet: buffeter kan virke gentagende, og reservationer til à la carte restauranter er ofte svære at få, mens nogle steder (især hibachi/japansk eller italiensk) er godt lide. Drikkevarer beskrives ofte som lav kvalitet eller fortyndede.
Relaterede gæsteanmeldelser
4
Sissel skogstad
8. aug. 2025
·
Overnattede 6 nætter
The dining areas are very limited in what they serve. It was the same food every day of the week and quality of the food was poor. The only specialty restaurant that was worth dining in was the Dominican one. Bar staff was rude. Bypassing anyone not speaking spanish. Drink options were few for an all inclusive resort. They definitely need service training.
The dining areas are very limited in what they serve. It was the same food every day of the week and quality of the food was poor. The only specialty restaurant that was worth dining in was the Dominican one. Bar staff was rude. Bypassing anyone not speaking spanish. Drink options were few for an all inclusive resort. They definitely need service training.
6
Mariela
19. aug. 2025
·
Overnattede 2 nætter
The property is really nice and well kept. Rooms are comfortable. However HUGE disappointment with dining options. All restaurants require reservations besides fhe buffet. NOTHING was available to book on the app for another 2-3 days for ALL restaurants. That is terrible. I was unable to dine anywhere else but the buffet with my family for the 3 days we visited. The check in took a really long time also. Staff was talking amongst themselves. Drink were watered down. To travel around you need the golf carts and the wait time was ridiculous since the resort was crowded. I was expecting so much more from this resort.
The property is really nice and well kept. Rooms are comfortable. However HUGE disappointment with dining options. All restaurants require reservations besides fhe buffet. NOTHING was available to book on the app for another 2-3 days for ALL restaurants. That is terrible. I was unable to dine anywhere else but the buffet with my family for the 3 days we visited. The check in took a really long time also. Staff was talking amongst themselves. Drink were watered down. To travel around you need the golf carts and the wait time was ridiculous since the resort was crowded. I was expecting so much more from this resort.
6
imani
18. nov. 2025
·
Overnattede 3 nætter
Beach was beautiful! But people were allowed to leave their towels all day to save chairs. Hotel was clean and staff was seen mopping and wiping all day. The staff make this hotel what it is. Everyone was so attentive! And except for directly at the bar the service was fast. The reason this hotel is a 7.5 out of 10 for us was the food. Three of the five included restaurants were closed. No explanation just closed. The other two were booked solid until late night the last night. The buffet was always available but the options were the same lunch and dinner every day. There would be one or two items new but the majority was the same. Also if you like seafood, this hotel only does fish and calamari and sometimes shrimp. No crab, lobster, oysters etc. The staff and beach made this trip for us. Although tipping is optional everyone should tip the staff as much as they can because they work incredibly hard to make sure you’re having a good time!
Beach was beautiful! But people were allowed to leave their towels all day to save chairs. Hotel was clean and staff was seen mopping and wiping all day. The staff make this hotel what it is. Everyone was so attentive! And except for directly at the bar the service was fast. The reason this hotel is a 7.5 out of 10 for us was the food. Three of the five included restaurants were closed. No explanation just closed. The other two were booked solid until late night the last night. The buffet was always available but the options were the same lunch and dinner every day. There would be one or two items new but the majority was the same. Also if you like seafood, this hotel only does fish and calamari and sometimes shrimp. No crab, lobster, oysters etc. The staff and beach made this trip for us. Although tipping is optional everyone should tip the staff as much as they can because they work incredibly hard to make sure you’re having a good time!
4
Erick
8. nov. 2025
·
Overnattede 2 nætter
To start, if you can, try to book and pay here online in advance. If you pay at the resort, they’ll “convert” your dollars just to charge you in dollars again — which makes no sense. Because of that, our room ended up much more expensive. My two-night reservation was supposed to be $320, but I ended up paying around $623.80 at the front desk only for 2 people. To continue, we were a family of 6 adults and 2 little girls, and honestly, the resort left us with mixed feelings. The negatives: The facilities were very basic, nothing impressive. The staff at the beach bar often seemed in a bad mood. The power went out the very first night we arrived. The air conditioning didn’t cool properly. All four rooms we booked had a strong musty, moldy smell. The food was average at best, with little variety or quality. The Mexican restaurant was a big disappointment — the food was terrible. The sports bar near the reception needs urgent attention; the rotten smell there is alarming. The positives: The staff at the El Pilón buffet restaurant were very kind and attentive. The pools were pleasant and clean. The beach was well maintained. The DJ and nightly shows were fantastic — fun, lively, and well organized. Overall, it’s not a resort I would recommend 100%. The maintenance and service issues outweighed the good moments, though I do appreciate the friendliness of the restaurant staff and the great entertainment at night.
To start, if you can, try to book and pay here online in advance. If you pay at the resort, they’ll “convert” your dollars just to charge you in dollars again — which makes no sense. Because of that, our room ended up much more expensive. My two-night reservation was supposed to be $320, but I ended up paying around $623.80 at the front desk only for 2 people. To continue, we were a family of 6 adults and 2 little girls, and honestly, the resort left us with mixed feelings. The negatives: The facilities were very basic, nothing impressive. The staff at the beach bar often seemed in a bad mood. The power went out the very first night we arrived. The air conditioning didn’t cool properly. All four rooms we booked had a strong musty, moldy smell. The food was average at best, with little variety or quality. The Mexican restaurant was a big disappointment — the food was terrible. The sports bar near the reception needs urgent attention; the rotten smell there is alarming. The positives: The staff at the El Pilón buffet restaurant were very kind and attentive. The pools were pleasant and clean. The beach was well maintained. The DJ and nightly shows were fantastic — fun, lively, and well organized. Overall, it’s not a resort I would recommend 100%. The maintenance and service issues outweighed the good moments, though I do appreciate the friendliness of the restaurant staff and the great entertainment at night.
8
Stephany
7. jul. 2025
·
Overnattede 6 nætter
Awesome vacation! The restaurant food was great. The buffet food was okay. The staff wasn’t super friendly, except for the entertainment! They were so fun! As well as the bartenders at the swim up bar.
Awesome vacation! The restaurant food was great. The buffet food was okay. The staff wasn’t super friendly, except for the entertainment! They were so fun! As well as the bartenders at the swim up bar.
2
Benjamin
19. dec. 2025
·
Overnattede 1 nat
I chose this property based on the reviews and the fact that the facility advertises four restaurants. Unfortunately, my experience was extremely disappointing. I stayed for one night only and arrived around 5:00 PM. I was informed that I could only eat at the buffet because restaurant reservations require 24 hours’ notice, even though the restaurants were visibly empty. The buffet food was very poor and far below expectations for a property at this price point. The room was booked for five people, but when we arrived it was not properly prepared. I requested the extra bed for the 5th guess, which was delivered, but no blankets or pillows were provided. I called housekeeping and was told they would bring them “in a few minutes.” After more than an hour, no one arrived. I called again and received the same response. Once again, no one came. Eventually, they stopped answering the phone entirely. As a result, we had no blankets or pillows for the kids bed and were forced to sleep four people in the same bed, which is unacceptable. Considering we paid $500 per night, this level of service, food quality, and lack of basic follow-through is completely unreasonable. This stay did not come close to matching the expectations set by the reviews or the price, and I am seeking appropriate compensation for this experience.
I chose this property based on the reviews and the fact that the facility advertises four restaurants. Unfortunately, my experience was extremely disappointing. I stayed for one night only and arrived around 5:00 PM. I was informed that I could only eat at the buffet because restaurant reservations require 24 hours’ notice, even though the restaurants were visibly empty. The buffet food was very poor and far below expectations for a property at this price point. The room was booked for five people, but when we arrived it was not properly prepared. I requested the extra bed for the 5th guess, which was delivered, but no blankets or pillows were provided. I called housekeeping and was told they would bring them “in a few minutes.” After more than an hour, no one arrived. I called again and received the same response. Once again, no one came. Eventually, they stopped answering the phone entirely. As a result, we had no blankets or pillows for the kids bed and were forced to sleep four people in the same bed, which is unacceptable. Considering we paid $500 per night, this level of service, food quality, and lack of basic follow-through is completely unreasonable. This stay did not come close to matching the expectations set by the reviews or the price, and I am seeking appropriate compensation for this experience.
6
Janiene
17. aug. 2025
·
Overnattede 7 nætter
The gardens/landscaping were well kept and beautiful, however, there were several areas with broken/cracked tiles in the common walkways and by the pools. My family enjoyed the wildlife and walking through the mangroves on our way to and from the lobby area! The room was comfortable with 2 separate sleeping areas including bunk beds and a king bed and 2 bathrooms. Housekeeping did a great job making sure the room was clean, however we had consistent issues getting clean towels and face cloths. The buffet seating is all open air/outdoors and there are a lot of birds that fly around the tables, often leaving behind droppings on the seats and even tables/placemats. We were always very cautious to check and make sure the table and seats were clean of bird poop before sitting. The buffet food was average at best, and the 4 a la cart restaurants we managed to get reservations for were good not great. This is not the resort for you if you're looking for exceptional fine dining, but we always found something to eat, even our picky 12 year old. We did thoroughly enjoy the coffee shop and ice cream shop. The staff was always so welcoming, the pastry selections were delicious, and the coffee drinks were amazing! Overall, we had a relaxing week away and feel it was on point as to what we paid to stay there.
The gardens/landscaping were well kept and beautiful, however, there were several areas with broken/cracked tiles in the common walkways and by the pools. My family enjoyed the wildlife and walking through the mangroves on our way to and from the lobby area! The room was comfortable with 2 separate sleeping areas including bunk beds and a king bed and 2 bathrooms. Housekeeping did a great job making sure the room was clean, however we had consistent issues getting clean towels and face cloths. The buffet seating is all open air/outdoors and there are a lot of birds that fly around the tables, often leaving behind droppings on the seats and even tables/placemats. We were always very cautious to check and make sure the table and seats were clean of bird poop before sitting. The buffet food was average at best, and the 4 a la cart restaurants we managed to get reservations for were good not great. This is not the resort for you if you're looking for exceptional fine dining, but we always found something to eat, even our picky 12 year old. We did thoroughly enjoy the coffee shop and ice cream shop. The staff was always so welcoming, the pastry selections were delicious, and the coffee drinks were amazing! Overall, we had a relaxing week away and feel it was on point as to what we paid to stay there.
8
Kiritkumar Ravjibhai
5. sep. 2025
·
Overnattede 5 nætter
The resort is beautiful just like its name “Tropical deluxe” but the food quality has to be improved. Comparing to other resorts I had been stayed in Punta Cana, the food here is the worst. Other than that, my overall experience in this resort was great. And the best part was there is no upselling, or pressuring us to go for time sharing.
The resort is beautiful just like its name “Tropical deluxe” but the food quality has to be improved. Comparing to other resorts I had been stayed in Punta Cana, the food here is the worst. Other than that, my overall experience in this resort was great. And the best part was there is no upselling, or pressuring us to go for time sharing.
8
Evelyn
7. aug. 2025
·
Overnattede 6 nætter
Had a great time at the resort. Pros: Great entertainment. Entertainers at the pool and theater deserve a raise. They're great. Clean facility. Friendly staff. Buffet food and drinks were good. Concierge and front desk are very attentive. Transportation with luggage when you leave is fast and efficient. When arriving all your luggage is taken care of and handled. Cons: Repairs need to be done in certain areas of the resort including the pool floor. Scraped my toe twice. Gym equipment should be maintained. Italian restaurant food was not good. Room service delivered the wrong food. Waiter around 11:30pm in the sports bar is not good. He's not attentive at all. Also resort should have more English speaking staff to assist non-speaking English staff. Beef in buffet and FOGO gave me bad diarrhea. Other than that I had a great time. But there are some improvements which can make the resort even better.
Had a great time at the resort. Pros: Great entertainment. Entertainers at the pool and theater deserve a raise. They're great. Clean facility. Friendly staff. Buffet food and drinks were good. Concierge and front desk are very attentive. Transportation with luggage when you leave is fast and efficient. When arriving all your luggage is taken care of and handled. Cons: Repairs need to be done in certain areas of the resort including the pool floor. Scraped my toe twice. Gym equipment should be maintained. Italian restaurant food was not good. Room service delivered the wrong food. Waiter around 11:30pm in the sports bar is not good. He's not attentive at all. Also resort should have more English speaking staff to assist non-speaking English staff. Beef in buffet and FOGO gave me bad diarrhea. Other than that I had a great time. But there are some improvements which can make the resort even better.
4
Tanya
6. nov. 2025
·
Overnattede 3 nætter
The WiFi was horrible. The food was absolutely disgusting. The drinks were pretty good. The staff were nice. Went to the sports bar. Nobody took my order for almost 15 minutes. Never staying at this resort again. A complete waste of money.
The WiFi was horrible. The food was absolutely disgusting. The drinks were pretty good. The staff were nice. Went to the sports bar. Nobody took my order for almost 15 minutes. Never staying at this resort again. A complete waste of money.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
8
Ronnie
23. jul. 2026
·
Overnattede 14 nætter
Meget familievenligt og hjælpsom personale
Meget familievenligt og hjælpsom personale
10
Jane
19. dec. 2024
·
Overnattede 1 nat
Vi elskede det
Vi elskede det
8
Mette
27. mar. 2024
·
Overnattede 10 nætter
Fint hotel med alle de praktiske nødvendigheder man har brug for. Dog mangel på plads til at placere sine ting på værelset. Det er lidt svært at kommunikere med dem nogle gange på engelsk, da ikke alle taler engelsk. Mange dyr på resortet, der er spændende at udforske.
Fint hotel med alle de praktiske nødvendigheder man har brug for. Dog mangel på plads til at placere sine ting på værelset. Det er lidt svært at kommunikere med dem nogle gange på engelsk, da ikke alle taler engelsk. Mange dyr på resortet, der er spændende at udforske.
10
Dmytro
for 2 uger siden
·
Overnattede 7 nætter
Very nice place to stay. Recommend everyone to upgrade platinum level so you can experience really 5 star service
Very nice place to stay. Recommend everyone to upgrade platinum level so you can experience really 5 star service
10
Dewan
for 4 uger siden
·
Overnattede 4 nætter
Excellent hotel and great experience. I would come back again!
Excellent hotel and great experience. I would come back again!
Overnatningsstedets retninglinjer
Indtjekningsanvisninger
Alt hvad du behøver at vide for et problemfrit check-in.
Indtjekning
Udtjekning
Fra 15:00 til 00:00
Før 12:00
Godt at vide
Yderligere politikker og oplysninger om denne ejendom.
Valgfrie tilvalg
Yderligere betalte tjenesteydelser du kan anmode om.
Har du et spørgsmål?
Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-10-19: 180.16521803009033USD
- 2026-10-20: 150.93346881568908USD
- 2026-10-21: 150.93346881568908USD
- 2026-10-22: 151.10856288459777USD
- 2026-10-23: NO DATA
- 2026-10-24: 164.7110420198822USD
- 2026-10-25: 150.22911780189514USD
- 2026-10-26: 150.22911780189514USD
- 2026-10-27: 151.10856288459777USD
- 2026-10-28: 150.6341813117981USD
- 2026-10-29: 150.7325046837616USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 177.5812613117981USD
- 2026-11-02: 178.13335586860657USD
- 2026-11-03: 177.60432164611817USD
- 2026-11-04: 177.5812613117981USD
- 2026-11-05: 178.13335586860657USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: 177.5812613117981USD
- 2026-11-10: 177.5812613117981USD
- 2026-11-11: 178.13335586860657USD
- 2026-11-12: 178.13335586860657USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 178.13335586860657USD
- 2026-11-16: 178.13335586860657USD
- 2026-11-17: 178.13335586860657USD
- 2026-11-18: 178.13335586860657USD
- 2026-11-19: 178.13335586860657USD
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: 167.52361471229554USD
- 2026-11-23: 177.5812613117981USD
- 2026-11-24: 178.13335586860657USD
- 2026-11-25: 178.13335586860657USD
- 2026-11-26: 178.13335586860657USD
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: 178.13335586860657USD
- 2026-11-30: 178.13335586860657USD
- 2026-12-01: 178.13335586860657USD
- 2026-12-02: 177.5812613117981USD
- 2026-12-03: 178.13335586860657USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 177.5812613117981USD
- 2026-12-07: 178.13335586860657USD
- 2026-12-08: 177.5812613117981USD
- 2026-12-09: 177.5812613117981USD
- 2026-12-10: 178.13335586860657USD
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: 178.13335586860657USD
- 2026-12-14: 177.5812613117981USD
- 2026-12-15: 178.13335586860657USD
- 2026-12-16: 177.5812613117981USD
- 2026-12-17: 187.89171496421812USD
- 2026-12-18: 721.957185USD
- 2026-12-19: 729.81675USD
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer. Ved indtjekningstidspunktet skal gæster vise bekræftelses-e-mailen.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort og kontanter
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer kuliltealarm, brandslukker, røgalarm, sikkerhedsalarm, førstehjælpskasse og vinduesikring
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
- Den samlede pris for ophold den 24. december inkluderer et gebyr for en obligatorisk gallamiddag juleaften
- Den samlede pris for ophold den 31. december inkluderer et gebyr for en obligatorisk gallamiddag nytårsaften
- Kun registrerede gæster kan opholde sig på værelserne.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Ingen kæledyr er tilladt på hotellet. Dette gælder også servicedyr som f.eks. førerhunde.
- Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
Virksomhedsoplysninger
Overnatningsstedets registreringsnummer 2000
- Gebyr for sen udtjekning: 79 USD (afhænger af tilgængelighed)
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Restaurant
Swimmingpool
Roomservice
Turistservice
Renseri
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Sauna
Spa/Jacuzzi
Damprum
Massage
Spa og wellnesscenter
Barber/Skønhedssalon
Kropsbehandlinger
Ansigtsbehandlinger
Børneklub
Bar ved poolen
Morgenmad på værelset
Familierum
Beach Sun Loungers
Snack Bar/Deli
Serviceydelser
Turistservice
Renseri
Børnepasning
Rengøring
Beværtningsfaciliteter
Valutaveksling
Hæveautomat
Cykeludlejning
Opbevaring af bagage
Rygeområde
Vaskeri
24-Hour Front Desk
Concierge Services
Aktiviteter
Swimmingpool
Tennisbaner
Casino
Have
Golfbane (i nærheden)
Strand - i nærheden
Dykning
Windsurfing
Billiard
Legeplads
Kanotur
Udendørs pool
Bicycle Tour Information
Evening Entertainment
Udendørs møbler
Pool (Seasonal Outdoor)
Bordtennis
Terrasse
Fitness Center (nearby)
Water Park
Parkering
Parkering
Gratis parkering
Parking (Limited)
Parking Onsite
Internet
Gratis wi-fi