Dreams Aventuras Riviera Maya - All Inclusive
US$ 434
/ noite
Média para novembro
Preços para Dreams Aventuras Riviera Maya - All Inclusive
Selecione datas para ver preços e disponibilidade
US$ 434
/ noite
Média para novembro
Média de preços por mês
Em Dreams Aventuras Riviera Maya - All Inclusive, a diária custa em média US$ 206 no mês mais barato (setembro) e US$ 549 no mês mais caro (março), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 427 |
| fevereiro | US$ 467 |
| março | US$ 549 |
| abril | US$ 381 |
| maio | US$ 257 |
| junho | US$ 235 |
| julho | US$ 261 |
| agosto | US$ 243 |
| setembro | US$ 206 |
| outubro | US$ 308 |
| novembro | US$ 434 |
| dezembro | US$ 439 |
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nov. · US$ 434
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Mais caro: março (aprox. US$ 549)
Mais barato: setembro (aprox. US$ 206)
Sobre esta propriedade
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Relaxe em uma das 2 piscinas externas ou aproveite para curtir a praia particular.
Comodidades
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Relaxe em uma das 2 piscinas externas ou aproveite para curtir a praia particular.
Comodidades
As comodidades presentes incluem um business center, serviço de lavanderia e lavagem a seco e balcão de recepção 24 horas. Estacionamento grátis com manobrista está disponível no local.
Jantar
Para saborear um delicioso almoço ou jantar, vá ao World Café, um restaurante especializado em pratos da culinária internacional também serve refeições na cafeteria. O local ainda oferece serviço de quarto 24 horas. Visite um dos 4 bares/lounges, 2 bares na praia ou 2 bares ao lado da piscina e peça uma bebida refrescante. Café da manhã feito na hora grátis é servido diariamente, entre 7h e 11h.
Quartos
Sinta-se em casa em um de nossos 305 quartos com ar-condicionado, itens grátis no frigobar e TVs LCD. Os quartos possuem varandas particulares. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais via satélite para a sua diversão. Banheiros apresentam chuveiros, produtos de toalete de cortesia e secadores de cabelo.
Localização
Com ótima localização em Puerto Aventuras, Dreams Aventuras Riviera Maya - All Inclusive fica a 0,9 km de Marina de Puerto Aventuras e a 16,3 km de Parque Temático Xplor.
Lugares próximos
Museo CEDAM(0.5 milhas)
Marina de Puerto Aventuras(0.6 milhas)
Playa Oasis(0.6 milhas)
Lagoa Kantenah(0.7 milhas)
Bahía de Fatima(0.7 milhas)
Puerto Aventuras Golf Club(0.9 milhas)
Caleta Chac-hal-al(2.2 milhas)
Chac Mool Cenote(2.4 milhas)
Ecopark Kantun Chi(2.5 milhas)
Cenote Cristalino(2.6 milhas)
Cenote Azul(2.9 milhas)
Cenote Jardim do Éden(4.8 milhas)
Cenote Chikin Ha(5 milhas)
Praia Xpu-ha(6.8 milhas)
Tajma Ha Cenote(6.9 milhas)
Aeroporto Internacional de Cozumel (CZM)(24.7 milhas)
Aeroporto Internacional de Cancún (CUN)(48.4 milhas)
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Localização
Km 269.5 Carretera Chetumal, Puerto Aventuras, Estado de Quintana Roo, México
Museo CEDAM (0.5 milhas)
Marina de Puerto Aventuras (0.6 milhas)
Playa Oasis (0.6 milhas)
Lagoa Kantenah (0.7 milhas)
Bahía de Fatima (0.7 milhas)
Puerto Aventuras Golf Club (0.9 milhas)
Avaliações dos hóspedes sobre Dreams Aventuras Riviera Maya - All Inclusive
7.8
Bom
Com base em 725 avaliações verificadas
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Viajantes descrevem o Dreams Aventuras Riviera Maya - All Inclusive como um resort pequeno e agradável para caminhar, com funcionários simpáticos, uma praia calma em uma lagoa artificial, atividades diárias animadas e comodidades para famílias. As opiniões divergem em relação à comida e ao acabamento geral da propriedade.
Leia maisIsso foi útil?
Opinião dos hóspedes
Viajantes descrevem o Dreams Aventuras Riviera Maya - All Inclusive como um resort pequeno e agradável para caminhar, com funcionários simpáticos, uma praia calma em uma lagoa artificial, atividades diárias animadas e comodidades para famílias. As opiniões divergem em relação à comida e ao acabamento geral da propriedade.
Muitos hóspedes elogiam as piscinas e os quartos limpos, mas outros notam odores de umidade ou mofo, espaços datados e problemas como hidromassagens quebradas ou ar condicionado fraco. As avaliações da comida são mistas a ruins no geral, embora vários destacem refeições melhores no Oceana, Gohan e no restaurante italiano; fechamentos ocasionais de restaurantes e opções limitadas de comida tarde da noite aumentam a frustração. A enseada protegida é adequada para crianças e pessoas que não sabem nadar, e a localização em Puerto Aventuras, uma área fechada, transmite segurança e é fácil de explorar a pé. Espere uma estadia compacta e voltada para famílias, em um ambiente tranquilo, com pontos fortes em conveniência e atividades, mas com culinária e acabamento modestos.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Resort compacto com várias piscinas (incluindo uma área Preferred mais tranquila), atividades para crianças, uma pequena área de escorregadores, spa, academia e pickleball; muitos apreciam o entretenimento diário. Algumas instalações parecem datadas ou fechadas às vezes, e a vida noturna/opções de jantar noturno são limitadas.
Avaliações dos hóspedes relacionadas
4
Marlee
17 de out. de 2025
·
Hospedou-se por 4 noites
Multiple restaurant were temporarily closed. The regual restaurant were not olen daily which was kisted no where in the webisttez. There wa s roodtop bsr we specially booke doreferred club for thst did mot exist naymore. Very disappointed in the lack of accuracy on website as to what was really available and what wasnt
Multiple restaurant were temporarily closed. The regual restaurant were not olen daily which was kisted no where in the webisttez. There wa s roodtop bsr we specially booke doreferred club for thst did mot exist naymore. Very disappointed in the lack of accuracy on website as to what was really available and what wasnt
10
Aphisak
9 de jul. de 2025
·
Hospedou-se por 4 noites
Nice all inclusive resort with great staff (notably Myriam and Jhonathan) and terrific food. Very nice restaurants and swimming pools. Cool pickleball court on the property.
Nice all inclusive resort with great staff (notably Myriam and Jhonathan) and terrific food. Very nice restaurants and swimming pools. Cool pickleball court on the property.
10
Joanna Tamsyn
14 de jun. de 2025
·
Hospedou-se por 17 noites
Loved the hotel - fantastic food, friendly and helpful staff, beautiful room and view, with a well-equipped gym and relaxing spa. I highly recommend treatments from the wonderful Nestor at the spa- the seaweed wrap and hot stone message with reflexology were especially good. So relaxing! The only downside is the Dreams Dolphin Discovery - I just don’t agree with breeding cetaceans in captivity - rescue/sanctuary yes; captive breeding to live in captivity no. It’s the only thing about the place I didn’t absolutely love. We stayed for 17 nights and loved it.
Loved the hotel - fantastic food, friendly and helpful staff, beautiful room and view, with a well-equipped gym and relaxing spa. I highly recommend treatments from the wonderful Nestor at the spa- the seaweed wrap and hot stone message with reflexology were especially good. So relaxing! The only downside is the Dreams Dolphin Discovery - I just don’t agree with breeding cetaceans in captivity - rescue/sanctuary yes; captive breeding to live in captivity no. It’s the only thing about the place I didn’t absolutely love. We stayed for 17 nights and loved it.
6
Jordan
22 de jun. de 2025
·
Hospedou-se por 4 noites
The staff was friendly and took care of all requests. Picture of amenities where over hyped. Water park was only 2 small slides that were unimpressive. Overall the experience was okay.
The staff was friendly and took care of all requests. Picture of amenities where over hyped. Water park was only 2 small slides that were unimpressive. Overall the experience was okay.
8
Ilda Lizeth
28 de jun. de 2025
·
Hospedou-se por 5 noites
Staff is amazing food is also great the hotel Itself needs some updating as well as the rooms, we had a room where they were remodeling upstairs and it was kind of noisy but overall the swim up rooms were the best
Staff is amazing food is also great the hotel Itself needs some updating as well as the rooms, we had a room where they were remodeling upstairs and it was kind of noisy but overall the swim up rooms were the best
10
Amber Marie Loy
12 de out. de 2025
·
Hospedou-se por 7 noites
We (fam of 4 plus Mom) just got back. Minor issues phone not working ect. They are attentive. Might take a day, but they are a "make it right" property. We did not do the excusions this time around. With it being fall you were guaranteed about 3 hours of rain mid day. However, numbers were fantastic at dinner. Zero wait, plenty of space at the pools. Food was excellent! Preferred is the way to go. Gets you into the preferred pool which is a quieter environment. Lots of activities at the main pool as well. We dove into what was offered. Magic show, karaoke, and the fire show was our favorite. This resort is nestled in this neat marina town. We walked a good amount and rented a golf cart. Resort was great! This was our first with Hyatt. Would totally go back. Staff was outstanding. 10/10 Get the family room. The two beds on the one side are DOUBLES. If your kids are big kids, plan accordingly.
We (fam of 4 plus Mom) just got back. Minor issues phone not working ect. They are attentive. Might take a day, but they are a "make it right" property. We did not do the excusions this time around. With it being fall you were guaranteed about 3 hours of rain mid day. However, numbers were fantastic at dinner. Zero wait, plenty of space at the pools. Food was excellent! Preferred is the way to go. Gets you into the preferred pool which is a quieter environment. Lots of activities at the main pool as well. We dove into what was offered. Magic show, karaoke, and the fire show was our favorite. This resort is nestled in this neat marina town. We walked a good amount and rented a golf cart. Resort was great! This was our first with Hyatt. Would totally go back. Staff was outstanding. 10/10 Get the family room. The two beds on the one side are DOUBLES. If your kids are big kids, plan accordingly.
6
Linh
25 de nov. de 2025
·
Hospedou-se por 5 noites
the pickleball and paddles need to be maintained. our 2 microfiber cloth went missing from our room The restaurant were ok, not authenticity there was so back sewer smell in the bathroom staff were great
the pickleball and paddles need to be maintained. our 2 microfiber cloth went missing from our room The restaurant were ok, not authenticity there was so back sewer smell in the bathroom staff were great
8
Carol
7 de dez. de 2022
·
Hospedou-se por 19.332 noites
Very responsive friendly staff. Pretty property within a gated community complete with marinas, bars, shops. Food was average. Nice private lagoon surrounding the beach.
Very responsive friendly staff. Pretty property within a gated community complete with marinas, bars, shops. Food was average. Nice private lagoon surrounding the beach.
8
Julie
20 de jan. de 2023
·
Hospedou-se por 10 noites
Overall lovely place, great entertainment, kind people, very nice beach and room. We found the restaurants underwhelming, with Portofino being the best. We loved the chef in El Patio, but it was buffet style and like the others, not veg friendly. The chef kindly did something special for us, but clearly was not set up for this. I’d love to see them upgrade El Patio for more variety and sit down dinner, since we are in Mexico after all. There was a Mexican cook out night on the beach, which was festive. Drinks at the beach were decadent and very relaxing. My only major complaint is that we were ambushed upon arrival with “a welcome package” asking us to see another hotel and give them feedback for comparison. We thought this was a strange request from a big resort. They enticed us with free rides, a couple hundred bucks, very pushy and aggressive before we unpacked. Finally when we had them promise it would not take more than 90 minutes, we agreed. The rub was they were actually trying to sell us membership dues into their resort system where we’d pay them for years. We gave a firm no, which was not accepted. Then comes sale person number 2. Thinks he is sweetening the deal. 90 minutes pass, I am starting to see red. More offers, pressure, calculations. No. Then comes the old timer. Really angry and aggressive. Berates is for wasting his sales team time. Ha, it is funny now. Don’t take greeting packages or strange offers from Dreams unless you really love overpaying franchises
Overall lovely place, great entertainment, kind people, very nice beach and room. We found the restaurants underwhelming, with Portofino being the best. We loved the chef in El Patio, but it was buffet style and like the others, not veg friendly. The chef kindly did something special for us, but clearly was not set up for this. I’d love to see them upgrade El Patio for more variety and sit down dinner, since we are in Mexico after all. There was a Mexican cook out night on the beach, which was festive. Drinks at the beach were decadent and very relaxing. My only major complaint is that we were ambushed upon arrival with “a welcome package” asking us to see another hotel and give them feedback for comparison. We thought this was a strange request from a big resort. They enticed us with free rides, a couple hundred bucks, very pushy and aggressive before we unpacked. Finally when we had them promise it would not take more than 90 minutes, we agreed. The rub was they were actually trying to sell us membership dues into their resort system where we’d pay them for years. We gave a firm no, which was not accepted. Then comes sale person number 2. Thinks he is sweetening the deal. 90 minutes pass, I am starting to see red. More offers, pressure, calculations. No. Then comes the old timer. Really angry and aggressive. Berates is for wasting his sales team time. Ha, it is funny now. Don’t take greeting packages or strange offers from Dreams unless you really love overpaying franchises
10
Catherine Margaret
11 de abr. de 2025
·
Hospedou-se por 5 noites
Beautiful resort! Helpful and friendly staff! Good food! Always something to do, if you want it, and lots of space to just relax if that’s your thing. Highly recommend! Will definitely go back!
Beautiful resort! Helpful and friendly staff! Good food! Always something to do, if you want it, and lots of space to just relax if that’s your thing. Highly recommend! Will definitely go back!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Muitos relatam quartos, piscinas e áreas comuns limpos e bem cuidados. Reclamações recorrentes mencionam odores de umidade ou mofo e eventuais falhas na piscina ou na manutenção.
Avaliações dos hóspedes relacionadas
2
Phillip
29 de abr. de 2025
·
Hospedou-se por 5 noites
The staff was nice. Food is terrible. The Italian restaurant is the equivalent of pasta out of a can. Pool was green with bugs. And don’t try to leave, they won’t refund you. Worst hotel ever. Also, many people smoking illegal substances on balconies, so you can’t even enjoy a smoke free environment. Save yourself the hassle and go stay at a motel.
The staff was nice. Food is terrible. The Italian restaurant is the equivalent of pasta out of a can. Pool was green with bugs. And don’t try to leave, they won’t refund you. Worst hotel ever. Also, many people smoking illegal substances on balconies, so you can’t even enjoy a smoke free environment. Save yourself the hassle and go stay at a motel.
8
Dawn
17 de ago. de 2025
·
Hospedou-se por 7 noites
Food was sub-par and my room smelled like mildew. Rooms are nice and big just smelly. The stocked bar is not really true. You only refill the soda/waters and not the liquor. The staff is amazing and so nice!!
Food was sub-par and my room smelled like mildew. Rooms are nice and big just smelly. The stocked bar is not really true. You only refill the soda/waters and not the liquor. The staff is amazing and so nice!!
4
kenneth
28 de jun. de 2025
·
Hospedou-se por 4 noites
Food wasn’t very good. Old hotel. Smells horrible. Dirty pool Turned white bathing suits yellow brown color.
Food wasn’t very good. Old hotel. Smells horrible. Dirty pool Turned white bathing suits yellow brown color.
10
Norma P
23 de nov. de 2025
·
Hospedou-se por 7 noites
Clean room. Great staff. Very friendly and welcoming. Food at oceana and Gohan is excellent. Clean property and pools.
Clean room. Great staff. Very friendly and welcoming. Food at oceana and Gohan is excellent. Clean property and pools.
8
Lisa Jane
16 de jun. de 2024
·
Hospedou-se por 7 noites
Dreams Aventuras is a very nice resort. Pros: 1. The entire staff (and I mean every single person who works there) are extremely helpful and friendly. 2. Staff very responsive if called for assistance (they respond within minutes) 3. Our room was always ready and taken care of (Thank you Maria - you are tops) 3. Very clean and well maintained 4. Explorer Club for kids (we had our 9 yo -she loved that) 5. Enclosed bay for swimming and snorkeling 6. plenty of lounges available by pools and beach Cons: 1. Food was ok but not what expected as compared to other resorts (we have stayed at several) 2. Excursions from resort were very expensive considering what you got. (i.e. $505 for 4 1/2 hour snorkel with turtles (lasted about 25 minutes) and swim in a cenote (about 25minutes) small meal and relax on beach for about hour (which is what we were doing at resort anyway) - the rest of that 4 1/2 hours was drive time in a very packed small van. 3. The free Playa del Carmen shopping tour provided by host was ok except we were dropped a few blocks from the shopping district, which made for a very hot start to the shopping, and once again the van for this was packed, had poor suspension and limited AC which made for a horrid ride with and aching backs by the time you returned.
Dreams Aventuras is a very nice resort. Pros: 1. The entire staff (and I mean every single person who works there) are extremely helpful and friendly. 2. Staff very responsive if called for assistance (they respond within minutes) 3. Our room was always ready and taken care of (Thank you Maria - you are tops) 3. Very clean and well maintained 4. Explorer Club for kids (we had our 9 yo -she loved that) 5. Enclosed bay for swimming and snorkeling 6. plenty of lounges available by pools and beach Cons: 1. Food was ok but not what expected as compared to other resorts (we have stayed at several) 2. Excursions from resort were very expensive considering what you got. (i.e. $505 for 4 1/2 hour snorkel with turtles (lasted about 25 minutes) and swim in a cenote (about 25minutes) small meal and relax on beach for about hour (which is what we were doing at resort anyway) - the rest of that 4 1/2 hours was drive time in a very packed small van. 3. The free Playa del Carmen shopping tour provided by host was ok except we were dropped a few blocks from the shopping district, which made for a very hot start to the shopping, and once again the van for this was packed, had poor suspension and limited AC which made for a horrid ride with and aching backs by the time you returned.
6
Nora
23 de jun. de 2023
·
Hospedou-se por 7 noites
La propiedad en general está bien La habitación es grande!! la limpieza no es la mejor.! La comida en general está bien. Aunque demoran demasiado en los restaurantes a la carta! Puedes estar 2 horas hasta que te traen el pedido ya que no tienen suficientes cocineros!!
La propiedad en general está bien La habitación es grande!! la limpieza no es la mejor.! La comida en general está bien. Aunque demoran demasiado en los restaurantes a la carta! Puedes estar 2 horas hasta que te traen el pedido ya que no tienen suficientes cocineros!!
6
Vesna
8 de dez. de 2024
·
Hospedou-se por 4 noites
Food at the restaurants was not good only place that had good foor and drinks was on preferred side. Its great resort for families with small kids but not for couples or families with older kids, not much to do. Beach was nice but water too shallow for swimming. Natural pool was great. Pools were not clean. Staff was great. Room was nice but it smell like mill due.
Food at the restaurants was not good only place that had good foor and drinks was on preferred side. Its great resort for families with small kids but not for couples or families with older kids, not much to do. Beach was nice but water too shallow for swimming. Natural pool was great. Pools were not clean. Staff was great. Room was nice but it smell like mill due.
10
Mark
25 de nov. de 2025
·
Hospedou-se por 5 noites
The staff was amazing. Friendly, courteous and very helpful. The resort itself was beautiful, clean and the food was excellent.
The staff was amazing. Friendly, courteous and very helpful. The resort itself was beautiful, clean and the food was excellent.
10
Danielle
2 de ago. de 2025
·
Hospedou-se por 5 noites
Everything was absolutely perfect. We’ve stayed at multiple Dreams resorts and they are always so beautiful and the staff is literally the best. So kind and attentive. Everything was very clean and well maintained.
Everything was absolutely perfect. We’ve stayed at multiple Dreams resorts and they are always so beautiful and the staff is literally the best. So kind and attentive. Everything was very clean and well maintained.
10
Catherine Margaret
11 de abr. de 2025
·
Hospedou-se por 5 noites
Beautiful resort! Helpful and friendly staff! Good food! Always something to do, if you want it, and lots of space to just relax if that’s your thing. Highly recommend! Will definitely go back!
Beautiful resort! Helpful and friendly staff! Good food! Always something to do, if you want it, and lots of space to just relax if that’s your thing. Highly recommend! Will definitely go back!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são geralmente espaçosos e confortáveis, com algumas vistas excelentes e as populares opções de acesso direto à piscina. Vários hóspedes relatam características datadas, cheiro de umidade/mofo, ar condicionado ou chuveiros fracos e ruído ou construção perto de certos quartos.
Avaliações dos hóspedes relacionadas
8
Dawn
17 de ago. de 2025
·
Hospedou-se por 7 noites
Food was sub-par and my room smelled like mildew. Rooms are nice and big just smelly. The stocked bar is not really true. You only refill the soda/waters and not the liquor. The staff is amazing and so nice!!
Food was sub-par and my room smelled like mildew. Rooms are nice and big just smelly. The stocked bar is not really true. You only refill the soda/waters and not the liquor. The staff is amazing and so nice!!
8
Danielle
12 de mai. de 2024
·
Hospedou-se por 7 noites
The resort was wonderful! I booked the Deluxe Pool View King and didn’t even realize it had a spiral staircase that lead up to a separate sitting area. A very cool surprise! If you are looking to stay somewhere that has a relaxing/chill vibe, this is the place to go. The only downside for me was the small pool. The resort has 2 swimming pools, but one is for preferred members only. I love lounging by the pool and soaking up the sun, but I could never find a spot. Also, if you’re someone who smokes, it is prohibited on the property. There is a designated smoking area outside by the entrance/parking…But I would definitely stay here again! :)
The resort was wonderful! I booked the Deluxe Pool View King and didn’t even realize it had a spiral staircase that lead up to a separate sitting area. A very cool surprise! If you are looking to stay somewhere that has a relaxing/chill vibe, this is the place to go. The only downside for me was the small pool. The resort has 2 swimming pools, but one is for preferred members only. I love lounging by the pool and soaking up the sun, but I could never find a spot. Also, if you’re someone who smokes, it is prohibited on the property. There is a designated smoking area outside by the entrance/parking…But I would definitely stay here again! :)
10
Nathan
30 de jan. de 2026
·
Hospedou-se por 7 noites
Room was great, staff amazing, awesome beach, lots of activities, kids club huge bonus.
Room was great, staff amazing, awesome beach, lots of activities, kids club huge bonus.
8
Frank Paul
11 de mar. de 2025
·
Hospedou-se por 6 noites
We took advantage of the Spa 3 times while we were there. Julieta is AMAZING! I highly recommend you book your services with her! The hallways tend to echo into room.
We took advantage of the Spa 3 times while we were there. Julieta is AMAZING! I highly recommend you book your services with her! The hallways tend to echo into room.
8
Fabiana
28 de nov. de 2025
·
Hospedou-se por 7 noites
La habitación y el personal del front desk. Fer en la alberca EL MEJOR!!
La habitación y el personal del front desk. Fer en la alberca EL MEJOR!!
8
Ilda Lizeth
28 de jun. de 2025
·
Hospedou-se por 5 noites
Staff is amazing food is also great the hotel Itself needs some updating as well as the rooms, we had a room where they were remodeling upstairs and it was kind of noisy but overall the swim up rooms were the best
Staff is amazing food is also great the hotel Itself needs some updating as well as the rooms, we had a room where they were remodeling upstairs and it was kind of noisy but overall the swim up rooms were the best
10
Rebecca
23 de fev. de 2025
·
Our family of four had a wonderful 8-day stay this month at Dreams Puerto Aventuras. Every staff member we interacted with was warm, friendly, and helpful. Our rooms were spacious and clean, there were several restaurant options (no reservations required), and a beautiful beach area. The pools were also clean and well maintained. Outside the property is a marina with multiple restaurants and shops, all within walking distance, and we felt safe walking through the entire area with our children. The only caveat I would give to prospective guests is this (and this is no fault of the Dreams staff, just something to be aware of): we were offered an option to tour another Hyatt resort in the area - in exchange, we were told we would get breakfast at the other resort, a tour of Tulum afterwards, and two tickets to Xel-Ha to use another day. Dreams staff did tell us "they'll try to sell you something," so we thought we had an idea of what we were walking into. We figured we could handle sitting through a high-pressure sales pitch in order to get a couple of tickets and save $300. This was the first time we'd ever done something like this so maybe this is the norm, but it was wild and so, so uncomfortable. I'm limited in characters here, so I'll summarize by saying it wasn't the 90min tour we were told we were taking - it took us 3 1/2 HOURS to get away from the Hyatt Vacation Club sales staff and get them to agree to let us leave. Not worth the $300 in tickets we were given.
Our family of four had a wonderful 8-day stay this month at Dreams Puerto Aventuras. Every staff member we interacted with was warm, friendly, and helpful. Our rooms were spacious and clean, there were several restaurant options (no reservations required), and a beautiful beach area. The pools were also clean and well maintained. Outside the property is a marina with multiple restaurants and shops, all within walking distance, and we felt safe walking through the entire area with our children. The only caveat I would give to prospective guests is this (and this is no fault of the Dreams staff, just something to be aware of): we were offered an option to tour another Hyatt resort in the area - in exchange, we were told we would get breakfast at the other resort, a tour of Tulum afterwards, and two tickets to Xel-Ha to use another day. Dreams staff did tell us "they'll try to sell you something," so we thought we had an idea of what we were walking into. We figured we could handle sitting through a high-pressure sales pitch in order to get a couple of tickets and save $300. This was the first time we'd ever done something like this so maybe this is the norm, but it was wild and so, so uncomfortable. I'm limited in characters here, so I'll summarize by saying it wasn't the 90min tour we were told we were taking - it took us 3 1/2 HOURS to get away from the Hyatt Vacation Club sales staff and get them to agree to let us leave. Not worth the $300 in tickets we were given.
8
Rene A
1 de jul. de 2025
·
Hospedou-se por 4 noites
With the exception of one female customer service desk employee, the remaining staff interaction was excellent. My first room had malfunctioning lights. I was given another room. The food was outstanding.
With the exception of one female customer service desk employee, the remaining staff interaction was excellent. My first room had malfunctioning lights. I was given another room. The food was outstanding.
4
Yashira
19 de nov. de 2025
·
Hospedou-se por 4 noites
I stayed for four nights, and while the room was clean, that’s about the only positive part of my experience. The food was downright terrible, and the drinks were so weak they might as well have been alcohol-free. On top of that, there seemed to be absolutely no noise control. I was kept awake night after night by loud music and people shouting until 2–3 AM. It was extremely frustrating and made it nearly impossible to rest. I would not recommend this place to anyone looking for a relaxing stay.
I stayed for four nights, and while the room was clean, that’s about the only positive part of my experience. The food was downright terrible, and the drinks were so weak they might as well have been alcohol-free. On top of that, there seemed to be absolutely no noise control. I was kept awake night after night by loud music and people shouting until 2–3 AM. It was extremely frustrating and made it nearly impossible to rest. I would not recommend this place to anyone looking for a relaxing stay.
6
Robert Joseph
22 de nov. de 2024
·
Hospedou-se por 3 noites
I didn’t like after traveling for 9 hours I had to be checked in at the 7th floor just to wait another 35 minutes to be checked in. We had a vip room that smelt like mold with clear water damage to it. The shower has the lowest rain head. I’m 5’6 and still had to bend down to get into it, and the pressure was very weak. I wouldn’t stay again at this property again. It’s not worth the price for what is included. I will say the staff is fantastic.
I didn’t like after traveling for 9 hours I had to be checked in at the 7th floor just to wait another 35 minutes to be checked in. We had a vip room that smelt like mold with clear water damage to it. The shower has the lowest rain head. I’m 5’6 and still had to bend down to get into it, and the pressure was very weak. I wouldn’t stay again at this property again. It’s not worth the price for what is included. I will say the staff is fantastic.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço é um ponto forte: os funcionários são amplamente descritos como simpáticos, atenciosos e dispostos a ajudar, com concierges prestativos. Uma minoria teve experiências com respostas lentas ou inconsistentes e pressão de apresentações do clube de férias.
Avaliações dos hóspedes relacionadas
10
Nadia
14 de dez. de 2024
·
Hospedou-se por 7 noites
The staff was outstanding, making my young children feel seen. The hotel needs a little TLC but the location and entertainment/activities are excellent
The staff was outstanding, making my young children feel seen. The hotel needs a little TLC but the location and entertainment/activities are excellent
10
MIRIAM
11 de jan. de 2026
·
Hospedou-se por 7 noites
El personal fue lo mejor del hotel, todos fueron extra amables, siempre con una sonrisa, la mejor actitud y dispuestos a ayudarte con cualquier cosa
El personal fue lo mejor del hotel, todos fueron extra amables, siempre con una sonrisa, la mejor actitud y dispuestos a ayudarte con cualquier cosa
10
Carol
18 de nov. de 2023
·
Hospedou-se por 1 noite
The service has been great! Thanks Fernando for helping us get out room straightened out! You are the best!
The service has been great! Thanks Fernando for helping us get out room straightened out! You are the best!
10
Disha
6 de ago. de 2025
·
Hospedou-se por 8 noites
Great Staff and wonderful customer service. Especially Romeo, he was very helpful and his customer service is excellent.
Great Staff and wonderful customer service. Especially Romeo, he was very helpful and his customer service is excellent.
10
Amber Marie Loy
12 de out. de 2025
·
Hospedou-se por 7 noites
We (fam of 4 plus Mom) just got back. Minor issues phone not working ect. They are attentive. Might take a day, but they are a "make it right" property. We did not do the excusions this time around. With it being fall you were guaranteed about 3 hours of rain mid day. However, numbers were fantastic at dinner. Zero wait, plenty of space at the pools. Food was excellent! Preferred is the way to go. Gets you into the preferred pool which is a quieter environment. Lots of activities at the main pool as well. We dove into what was offered. Magic show, karaoke, and the fire show was our favorite. This resort is nestled in this neat marina town. We walked a good amount and rented a golf cart. Resort was great! This was our first with Hyatt. Would totally go back. Staff was outstanding. 10/10 Get the family room. The two beds on the one side are DOUBLES. If your kids are big kids, plan accordingly.
We (fam of 4 plus Mom) just got back. Minor issues phone not working ect. They are attentive. Might take a day, but they are a "make it right" property. We did not do the excusions this time around. With it being fall you were guaranteed about 3 hours of rain mid day. However, numbers were fantastic at dinner. Zero wait, plenty of space at the pools. Food was excellent! Preferred is the way to go. Gets you into the preferred pool which is a quieter environment. Lots of activities at the main pool as well. We dove into what was offered. Magic show, karaoke, and the fire show was our favorite. This resort is nestled in this neat marina town. We walked a good amount and rented a golf cart. Resort was great! This was our first with Hyatt. Would totally go back. Staff was outstanding. 10/10 Get the family room. The two beds on the one side are DOUBLES. If your kids are big kids, plan accordingly.
10
Deborah
17 de abr. de 2024
·
Hospedou-se por 6 noites
We have stayed in larger resorts, which may offer more amenities, but none surpass the customer service offered by Dreams. The quality of customer service we received from the very beginning, which was before we even arrived, was simply outstanding. We have never once in all of our travels been asked what our needs might be in advance of our arrival, those needs were met as well! Yanin Rodrguez, Christiane, and Paulina were simply outstanding in their customer service through our entire stay. We were given a full explanation of the facility upon arrival, another remarkable feature.One negative was closures of 3 restaurants for private functions while we were there. Another is not enough lounge chairs on the beach, which is characteristic of every resort we’ve stayed in regardless of the Island or resort. Overall, we loved our ocean view room, housekeeping was superb; the warmth and charm of a smaller hotel was very much appreciated. We look forward to a return in the future, and would highly recommend this resort.
We have stayed in larger resorts, which may offer more amenities, but none surpass the customer service offered by Dreams. The quality of customer service we received from the very beginning, which was before we even arrived, was simply outstanding. We have never once in all of our travels been asked what our needs might be in advance of our arrival, those needs were met as well! Yanin Rodrguez, Christiane, and Paulina were simply outstanding in their customer service through our entire stay. We were given a full explanation of the facility upon arrival, another remarkable feature.One negative was closures of 3 restaurants for private functions while we were there. Another is not enough lounge chairs on the beach, which is characteristic of every resort we’ve stayed in regardless of the Island or resort. Overall, we loved our ocean view room, housekeeping was superb; the warmth and charm of a smaller hotel was very much appreciated. We look forward to a return in the future, and would highly recommend this resort.
10
David
8 de jul. de 2024
·
Hospedou-se por 5 noites
We have visited Dreams Aventuras Riviera Maya twice now, over the last few years. It's a great resort, not too big. Not fighting over pool chairs like a lot of places. Kids loved the water slide. We enjoyed having the Preferred Club pool option. The service was amazing, everyone so nice and helpful. Paulina was great, always around to help and give me advice on activites and the resort, whenever we needed it. We had the resort help us with family photos also, and they turned out great. I am confident we will be back to Dreams Aventuras!
We have visited Dreams Aventuras Riviera Maya twice now, over the last few years. It's a great resort, not too big. Not fighting over pool chairs like a lot of places. Kids loved the water slide. We enjoyed having the Preferred Club pool option. The service was amazing, everyone so nice and helpful. Paulina was great, always around to help and give me advice on activites and the resort, whenever we needed it. We had the resort help us with family photos also, and they turned out great. I am confident we will be back to Dreams Aventuras!
10
Mark
25 de nov. de 2025
·
Hospedou-se por 5 noites
The staff was amazing. Friendly, courteous and very helpful. The resort itself was beautiful, clean and the food was excellent.
The staff was amazing. Friendly, courteous and very helpful. The resort itself was beautiful, clean and the food was excellent.
2
Juan
17 de nov. de 2024
·
Hospedou-se por 4 noites
I am writing to express my frustration with several aspects of the service and amenities during my recent stay, which was far from the level I expected as a preferred guest. Firstly, when I attempted to rent a car, my experience was disappointing. My friend had rented a car the day before with ease, as the front desk handled everything and had the keys ready within a few hours. However, when I went to the front desk, I was told to download the car rental app and handle everything myself. After being brushed off, it wasn’t until my friend showed up and intervened that the staff finally cooperated. This lack of support was frustrating, especially given the smooth process my friend experienced. In addition, I had a troubling experience with room service. I called the designated number five times to place an order, but my calls went unanswered each time. Only after calling the front desk to request they transfer me was I finally able to place my order. To be ignored repeatedly was incredibly frustrating, particularly as a preferred guest who expects better service. When scheduling hydrotherapy, I was told there was only one available time, and the front desk staff was rude and dismissive, essentially telling me to "take it or leave it." I had to go to the spa in person to secure a more convenient time, which should not have been necessary. Furthermore, I was disappointed by the beachside view at your resort. The photos on your website suggested a beautiful, pristine view, but
I am writing to express my frustration with several aspects of the service and amenities during my recent stay, which was far from the level I expected as a preferred guest. Firstly, when I attempted to rent a car, my experience was disappointing. My friend had rented a car the day before with ease, as the front desk handled everything and had the keys ready within a few hours. However, when I went to the front desk, I was told to download the car rental app and handle everything myself. After being brushed off, it wasn’t until my friend showed up and intervened that the staff finally cooperated. This lack of support was frustrating, especially given the smooth process my friend experienced. In addition, I had a troubling experience with room service. I called the designated number five times to place an order, but my calls went unanswered each time. Only after calling the front desk to request they transfer me was I finally able to place my order. To be ignored repeatedly was incredibly frustrating, particularly as a preferred guest who expects better service. When scheduling hydrotherapy, I was told there was only one available time, and the front desk staff was rude and dismissive, essentially telling me to "take it or leave it." I had to go to the spa in person to secure a more convenient time, which should not have been necessary. Furthermore, I was disappointed by the beachside view at your resort. The photos on your website suggested a beautiful, pristine view, but
10
Susan
27 de nov. de 2025
·
Hospedou-se por 5 noites
They were super accommodating about letting us access the amenities 3 hours before check in while they got our room ready for no extra charge and late check out - they offered us a hospitality room to use so we could store our luggage, shower, and change before leaving for the airport. What a gift to be able to enjoy some bonus time on the beach before heading home to the snow.
They were super accommodating about letting us access the amenities 3 hours before check in while they got our room ready for no extra charge and late check out - they offered us a hospitality room to use so we could store our luggage, shower, and change before leaving for the airport. What a gift to be able to enjoy some bonus time on the beach before heading home to the snow.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localizado em Puerto Aventuras, uma área fechada e acessível a pé, com um porto esportivo e lojas, o local transmite segurança e conveniência para visitar atrações entre Playa del Carmen e Tulum. A enseada protegida é calma, mas não é uma praia de mar aberto.
Avaliações dos hóspedes relacionadas
10
Daniel Chester
5 de out. de 2025
·
Hospedou-se por 5 noites
Great staff. Good location
Great staff. Good location
10
jana
18 de ago. de 2025
·
Hospedou-se por 4 noites
Loved the resort inside a little town!
Loved the resort inside a little town!
10
Evelyn
22 de ago. de 2025
·
Hospedou-se por 1 noite
Viaje con familia y todo fue excelente, servicio, limpieza, atención de todo el personal excelente! Volvería sin duda. La ubicación me parece muy buena, conveniente para visitar diferentes lugares en coche. La playa es privada, muy pequeña pero bonita.
Viaje con familia y todo fue excelente, servicio, limpieza, atención de todo el personal excelente! Volvería sin duda. La ubicación me parece muy buena, conveniente para visitar diferentes lugares en coche. La playa es privada, muy pequeña pero bonita.
8
Jon B
31 de jul. de 2023
·
Hospedou-se por 7 noites
The property was very clean, staff was great. The food and drinks where okay. I liked that the property was smaller and easy to get around. I liked the fact of being able to walk or take a golf cart around the town. Felt very safe in puerto adventures. The marina and the dolphin area where a very nice place for a morning walk. The only suggestion for improvement is to air condition the sushi bar area. There was not good air flow and it got a little warm in there. My favorite restaurant was the Italian restaurant. Overall had a good experience and would consider going back.
The property was very clean, staff was great. The food and drinks where okay. I liked that the property was smaller and easy to get around. I liked the fact of being able to walk or take a golf cart around the town. Felt very safe in puerto adventures. The marina and the dolphin area where a very nice place for a morning walk. The only suggestion for improvement is to air condition the sushi bar area. There was not good air flow and it got a little warm in there. My favorite restaurant was the Italian restaurant. Overall had a good experience and would consider going back.
6
Roberto
2 de jul. de 2025
·
Hospedou-se por 5 noites
Great location if you're looking to know places between Playa del Carmen and Tulum.
Great location if you're looking to know places between Playa del Carmen and Tulum.
10
Irina
14 de jan. de 2025
·
Hospedou-se por 5 noites
Absolutely dreamy! Fantastic service, views, restaurants, beach, gorgeous room; fantastic view, great nightly entertainment! Adjacent Puerto Aventuras village with its dolphins, cafe's, yachts and boutiques adds to the experience. Shopping at Playa del Carmen is beyond!
Absolutely dreamy! Fantastic service, views, restaurants, beach, gorgeous room; fantastic view, great nightly entertainment! Adjacent Puerto Aventuras village with its dolphins, cafe's, yachts and boutiques adds to the experience. Shopping at Playa del Carmen is beyond!
10
Victor Raul
5 de set. de 2025
·
Hospedou-se por 1 noite
Ubicacion y facilidad de acceso al mar con increíbles vistas y comodidad, es una pequeña bahía artificial muy bien cuidada con todos los servicios de un gran resort. Habitaciones comodas y alimentos y bebidas disponibles con gran facilidad. Muy buena opción
Ubicacion y facilidad de acceso al mar con increíbles vistas y comodidad, es una pequeña bahía artificial muy bien cuidada con todos los servicios de un gran resort. Habitaciones comodas y alimentos y bebidas disponibles con gran facilidad. Muy buena opción
8
Carol
7 de dez. de 2022
·
Hospedou-se por 19.332 noites
Very responsive friendly staff. Pretty property within a gated community complete with marinas, bars, shops. Food was average. Nice private lagoon surrounding the beach.
Very responsive friendly staff. Pretty property within a gated community complete with marinas, bars, shops. Food was average. Nice private lagoon surrounding the beach.
6
Kency B
20 de nov. de 2025
·
Hospedou-se por 3 noites
Hotel was good/fair. Good price, clean, and food was average. Location was secluded and nice for a small town feel
Hotel was good/fair. Good price, clean, and food was average. Location was secluded and nice for a small town feel
8
Courtney
25 de fev. de 2024
·
Hospedou-se por 3 noites
From the moment we got to the resort we were met with wonderful hospitality. We booked though Expedia and they upgraded us to Priority for free which meant we had access to a private pool, restaurant, and spa which guest without priority do not. Albuerto was our concierge and he was fantastic! This resort was very theraputic, relaxing, and intimate. It was also in its own gated community which had many amenities. The biggest con of this resort was the food, and beach. If you are looking for high quality of either of the prior mentioned this may not be the place for you however we were able to look past that due to the amazing staff and the vibe the resort had. Extremely clean and wonderful entertainment at night, this is a small resort compared to other options, so you will not get the big party experience but rather meet some people you might run into once a day. I would recommend this resort for individuals with young children who may want to try out an all inclusive resort but not worry about getting lost or having to walk a mile to get to your room/bathroom, or couples who are looking for a more low-key vacation experience.
From the moment we got to the resort we were met with wonderful hospitality. We booked though Expedia and they upgraded us to Priority for free which meant we had access to a private pool, restaurant, and spa which guest without priority do not. Albuerto was our concierge and he was fantastic! This resort was very theraputic, relaxing, and intimate. It was also in its own gated community which had many amenities. The biggest con of this resort was the food, and beach. If you are looking for high quality of either of the prior mentioned this may not be the place for you however we were able to look past that due to the amazing staff and the vibe the resort had. Extremely clean and wonderful entertainment at night, this is a small resort compared to other options, so you will not get the big party experience but rather meet some people you might run into once a day. I would recommend this resort for individuals with young children who may want to try out an all inclusive resort but not worry about getting lost or having to walk a mile to get to your room/bathroom, or couples who are looking for a more low-key vacation experience.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
A comida é inconsistente – muitos a consideram medíocre ou ruim, com fechamentos ocasionais de restaurantes e opções limitadas de comida tarde da noite – enquanto outros apreciaram o Oceana, Gohan, o restaurante italiano e o El Patio. Alguns hóspedes também acharam as bebidas fracas.
Avaliações dos hóspedes relacionadas
8
Jarin
26 de fev. de 2026
·
Hospedou-se por 4 noites
Everything was good, but the food was very underwhelming and almost hard to eat at times.
Everything was good, but the food was very underwhelming and almost hard to eat at times.
10
Norma P
23 de nov. de 2025
·
Hospedou-se por 7 noites
Clean room. Great staff. Very friendly and welcoming. Food at oceana and Gohan is excellent. Clean property and pools.
Clean room. Great staff. Very friendly and welcoming. Food at oceana and Gohan is excellent. Clean property and pools.
4
Jose Manuel
27 de jun. de 2025
·
Hospedou-se por 6 noites
I know never go by the pictures, but honestly nothing like it. Half of the restaurants were closed. Food not great. Was probably one of the worst hotels I’ve ever stayed. Only good thing was the staff, they were very friendly and attentive always.
I know never go by the pictures, but honestly nothing like it. Half of the restaurants were closed. Food not great. Was probably one of the worst hotels I’ve ever stayed. Only good thing was the staff, they were very friendly and attentive always.
8
Dale Wood
8 de set. de 2024
·
Hospedou-se por 6 noites
Nice resort. Rooms were clean AC worked well. Staff was very friendly. Food was not good, we went to every al la carte restaurant and they were almost all bad food wise. We expected cruise type food and it did not even meet that expectation. We would pay extra for a resort with edible food options.
Nice resort. Rooms were clean AC worked well. Staff was very friendly. Food was not good, we went to every al la carte restaurant and they were almost all bad food wise. We expected cruise type food and it did not even meet that expectation. We would pay extra for a resort with edible food options.
8
Brian
9 de jun. de 2025
·
Hospedou-se por 4 noites
There were very good aspects of the stay but overall the food was poor quality. The seafood restaurant served frozen fish sticks. Not what I expect when I’m at the water
There were very good aspects of the stay but overall the food was poor quality. The seafood restaurant served frozen fish sticks. Not what I expect when I’m at the water
4
Gleb
27 de abr. de 2025
·
Hospedou-se por 5 noites
Food was a total miss at this resort. Very few options and we had to send back food often for being inedible. Otherwise, nice small resort and easy for families with young kids.
Food was a total miss at this resort. Very few options and we had to send back food often for being inedible. Otherwise, nice small resort and easy for families with young kids.
8
Gary L
15 de jun. de 2025
·
Hospedou-se por 5 noites
Staff was incredible! So helpful and cheerful and happy to help. Room was clean, comfortable and the stocked mini bar and snacks, as well as the nightly chocolates and turn down service were very appreciated. The restaurants were wonderful, selection was good and food was decent at the buffet. A little disappointed in the seaweed on the beach, but that’s not the fault of the resort, in fact they were working hard every day to clear what they could. The Barracuda Bar was the best spot in the evenings! Overall, we really enjoyed our stay and would recommend this resort!
Staff was incredible! So helpful and cheerful and happy to help. Room was clean, comfortable and the stocked mini bar and snacks, as well as the nightly chocolates and turn down service were very appreciated. The restaurants were wonderful, selection was good and food was decent at the buffet. A little disappointed in the seaweed on the beach, but that’s not the fault of the resort, in fact they were working hard every day to clear what they could. The Barracuda Bar was the best spot in the evenings! Overall, we really enjoyed our stay and would recommend this resort!
4
Yashira
19 de nov. de 2025
·
Hospedou-se por 4 noites
I stayed for four nights, and while the room was clean, that’s about the only positive part of my experience. The food was downright terrible, and the drinks were so weak they might as well have been alcohol-free. On top of that, there seemed to be absolutely no noise control. I was kept awake night after night by loud music and people shouting until 2–3 AM. It was extremely frustrating and made it nearly impossible to rest. I would not recommend this place to anyone looking for a relaxing stay.
I stayed for four nights, and while the room was clean, that’s about the only positive part of my experience. The food was downright terrible, and the drinks were so weak they might as well have been alcohol-free. On top of that, there seemed to be absolutely no noise control. I was kept awake night after night by loud music and people shouting until 2–3 AM. It was extremely frustrating and made it nearly impossible to rest. I would not recommend this place to anyone looking for a relaxing stay.
6
Yuliya
17 de nov. de 2024
·
Hospedou-se por 5 noites
Great staff, great service. Lobby bar and preferred pool bar are excellent. Easy and friendly check in, rooms were cleaned and stocked every day. Food choices and night entertainment need improvement. Out of 5. If hrs only 2 nights had decent shows. Wish they had dinner buffet . Also, we were not able to see a doctor in sure when we needed.
Great staff, great service. Lobby bar and preferred pool bar are excellent. Easy and friendly check in, rooms were cleaned and stocked every day. Food choices and night entertainment need improvement. Out of 5. If hrs only 2 nights had decent shows. Wish they had dinner buffet . Also, we were not able to see a doctor in sure when we needed.
10
Arnold
25 de abr. de 2025
·
Hospedou-se por 6 noites
Family vacay! Great pool activities, good food at the buffet Sushi was ok Italian great Steak great
Family vacay! Great pool activities, good food at the buffet Sushi was ok Italian great Steak great
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
8
Cassiano
1 de mai. de 2026
·
Hospedou-se por 4 noites
Funcionários muito atenciosos e solícitos. Quarto espaço, bem limpo. O hotel tem um prédio único, logo não precisamos andar grandes distâncias. Acabei com bons equipamentos.
Funcionários muito atenciosos e solícitos. Quarto espaço, bem limpo. O hotel tem um prédio único, logo não precisamos andar grandes distâncias. Acabei com bons equipamentos.
10
Paulo Roberto
5 de out. de 2025
·
Hospedou-se por 6 noites
Local tranquilo, muito limpo e decoração nota 10. Fiquei em um quarto no local e do jeito q sonhava, tranquilo , bonito e sossegado. Equipe de profissionais com atendimento acima da média para estabelecimentos deste tipo e proposta. Nota 10 pelo respeito ao hóspede. Local possui uma praia artificial , rasa e bonita, ideal para crianças, assim como as piscinas. Água sempre quentes. Hotel maravilhoso. Nenhuma crítica. Profissionais realmente dedicados e envolvidos no que fazem. Limpeza nota 10. Qualidade excepcional de tudo, comida, atendimento, preparo com as bebidas. Uma das melhores experiências com hotel na minha vida. Absolutamente nada a reclamar. ALL inclusive como deve ser. Hyatt sempre se destaca em ckmparação com outros estabelecimentos. Parabéns e obrigado !
Local tranquilo, muito limpo e decoração nota 10. Fiquei em um quarto no local e do jeito q sonhava, tranquilo , bonito e sossegado. Equipe de profissionais com atendimento acima da média para estabelecimentos deste tipo e proposta. Nota 10 pelo respeito ao hóspede. Local possui uma praia artificial , rasa e bonita, ideal para crianças, assim como as piscinas. Água sempre quentes. Hotel maravilhoso. Nenhuma crítica. Profissionais realmente dedicados e envolvidos no que fazem. Limpeza nota 10. Qualidade excepcional de tudo, comida, atendimento, preparo com as bebidas. Uma das melhores experiências com hotel na minha vida. Absolutamente nada a reclamar. ALL inclusive como deve ser. Hyatt sempre se destaca em ckmparação com outros estabelecimentos. Parabéns e obrigado !
4
Linnet
13 de ago. de 2026
·
Hospedou-se por 4 noites
The hallway aeration was terrible . Food was horrible . No real Mexican food being In Mexico. The beach was dirty . Def not staying there again
The hallway aeration was terrible . Food was horrible . No real Mexican food being In Mexico. The beach was dirty . Def not staying there again
8
Julieta
19 de jul. de 2026
·
Hospedou-se por 5 noites
Muy lindo hotel, el personal excelente y muy atento, la comida muy rica y basta. Regresaría sin duda
Muy lindo hotel, el personal excelente y muy atento, la comida muy rica y basta. Regresaría sin duda
6
John
14 de jul. de 2026
·
Hospedou-se por 6 noites
The staff was so kind and helpful. The facility was generally clean, could use some updating. We loved our swim out suite. The beach was as expected for seaweed season. They worked hard to control the smell. Dinner was always good, the lunch and breakfast were not. I got terrible food poisoning that lasted nearly two weeks and almost had to go to the hospital. It would also be nice if they had more AC in common areas. Most of them are outside or in poorly ventilated rooms. Overall, the kids had fun and the staff all tried hard to make sure everyone was taken care of. Please review the food situation though. That was absolutely miserable how sick I was. I’ve stayed at six other all inclusive and never gotten ill. Everyone in my family got some degree of it. Mine was definitely the worst.
The staff was so kind and helpful. The facility was generally clean, could use some updating. We loved our swim out suite. The beach was as expected for seaweed season. They worked hard to control the smell. Dinner was always good, the lunch and breakfast were not. I got terrible food poisoning that lasted nearly two weeks and almost had to go to the hospital. It would also be nice if they had more AC in common areas. Most of them are outside or in poorly ventilated rooms. Overall, the kids had fun and the staff all tried hard to make sure everyone was taken care of. Please review the food situation though. That was absolutely miserable how sick I was. I’ve stayed at six other all inclusive and never gotten ill. Everyone in my family got some degree of it. Mine was definitely the worst.
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:59
Antes de 12:00
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Preços para próximas datas
novembro 2026
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dezembro 2026
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Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-10-31: 249.9999911315918USD
- 2026-11-01: 233.96414454956056USD
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A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- O nome do titular do cartão de crédito utilizado no check-in para despesas extras deve ser o mesmo nome do hóspede titular utilizado na reserva do quarto
- Esta propriedade aceita cartões de crédito e cartões de débito. Não são aceitos pagamentos em dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- Somente hóspedes registrados podem ter acesso aos quartos.
- A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
- A propriedade permite animais de estimação somente em determinados quartos e possui outras restrições (sobretaxas detalhadas na seção de Taxas). Os hóspedes podem entrar em contato com a propriedade diretamente para organizar a acomodação de animais de estimação usando as informações de contato presentes na confirmação da reserva.
- Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).
Dados da empresa
Número de registro da propriedade 008-007-000275/2025
- Taxa para animais de estimação: USD 65 por animal, por diária
- O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade).
- Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Atividades
Piscina
Praia privada
Jardim
Campo de golfe (na proximidade)
Praia (na proximidade)
Mergulho
Passeio de bicicleta
Parque infantil
Piscina para crianças
Piscina externa
Piscina externa aquecida
Música ao vivo
Bicycle Tour Information
Evening Entertainment
Mobiliário de área externa
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Water Park
Serviços
Centro de negócios
Balcão de turismo
Lavagem a seco
Serviço de babá
Serviços domésticos
Instalações para jantares/Eventos
Serviço de câmbio
Cofre
Caixa eletrônico
Aluguel de bicicletas
Armazenamento de bagagem
Área de fumantes
Check-in/check-out expresso
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Sauna
Banheira/Jacuzzi
Sauna a vapor
Massagem
Spa e centro de bem-estar
Cabeleireiro/Salão de beleza
Tratamentos corporais
Tratamentos faciais
Clube para crianças
Bar junto à piscina
Área de piquenique/Mesas
Almoços embalados
Café da manhã no quarto
Sala para família
Beach Sun Loungers
Cerca ao redor da piscina
Snack Bar/Deli
Wheelchair Accessible (Limited)
Estacionamento
Estacionamento
Transporte de e para o aeroporto
Estacionamento com manobrista
Estacionamento gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi grátis