voco Guangzhou Shifu by IHG

necesita mas gamchos para colgar ropa

No ha estado mal pero el personal podria esmerarse un poco en hablar ingles, no todos los clientes que se hospeden son chinos o saben hablar chino. En cuanto al resto todo me parecio bien.

The staff at the bar, where we enjoyed afternoon tea, were fantastic. I accidentally left one of my earbuds behind and didn’t realize it until the next day. After calling reception and being told it couldn’t be found, I assumed it was lost. To my surprise, when I returned to the hotel later that afternoon, a staff member from the bar recognized me and immediately let me know they had my earbud. I was so relieved and grateful—truly outstanding service!

The service is one of the main reason why I choose to stay at this hotel everytime I'm in Guangzhou.

I had a very pleasant stay at this hotel, which boasts a highly convenient location within walking distance to Yong Qing Fang and Shangxiajiu Pedestrian Street. The accessibility to these popular attractions made exploring the area effortless and enjoyable. I booked a 2 Twin Beds Premium room, which was impressively spacious, comfortable, and impeccably clean—providing a very relaxing environment throughout my stay. The staff were courteous, attentive, and always willing to assist. I would especially like to commend Manager Zhang Fei for his prompt and thoughtful service. He handled an incident efficiently where my daughter’s shirt was stained due to a juice spill at breakfast, caused by an improperly closed cap. His quick action in resolving the matter, including waiving the laundry charges, was greatly appreciated and reflected a high level of professionalism and care. Overall, I highly recommend this hotel for its excellent service, comfort, and prime location.