Name: Ciala Resort Hotels In Kisumu
Address: Kisumu - Busia Rd, Daraja Mbili, Kisumu, Kenya, Kisumu, Kenya
Rating: 8.7

Guest reviews

8.7

Fabulous

Based on 216 verified reviews

Facilities

9.2

Cleanliness

9.6

Service

9.4

10

Florence

21 Jan 2026

·

Stayed 1 night

Wonderful environment, friendly staff, great menu and healthy options. The concierge lady and the HR were exceptional .. just that check in wait took longer than expected but overall we enjoyed our stay.

10

Immaculate

19 Nov 2025

·

Stayed 2 nights

breakfast was fresh. The staff were wonderful. The facility was , quiet and soothing a good place for a weekend getaway.

8

David

21 Aug 2025

·

Stayed 3 nights

Beautiful resort, good food, good service. The only problems we had were at check-in and in communications. They couldn't find our reservation, at first, and then they wanted to charge an extra 8000ks per day for our daughter, even though the reservation stated 2 adults and one child. We did end up paying 4000ks per day for an extra bed. Also, the pool closed at 6pm,but someone told us it was okay to swim, then another man told us we couldn't. At dinner, they gave us soft drinks as part of the half board, the first night, then tried to charge us the next night. Communications not always great.

10

Francis

21 Jul 2025

·

Stayed 3 nights

I like everything there.

10

Julia Klara Nyaundi

14 Jul 2025

·

Stayed 3 nights

Awesome serene place with great food and amenities.

Kisumu - Busia Rd, Daraja Mbili, Kisumu, Kenya

Location

With a stay at Ciala Resort Best Hotel in Kisumu Kenya in Kisumu, you'll be 1.7 mi (2.8 km) from Maragoli Hills and 8.8 mi (14.2 km) from Lake Victoria. This family-friendly resort is 14.1 mi (22.8 km) from Dunga Bay and 14.8 mi (23.8 km) from Kisumu Impala Sanctuary.

Maragoli Hills(1.7 Miles)

Lake Victoria(8.8 Miles)

Kisimu museum(12.7 Miles)

Kisumu Clock Tower(12.8 Miles)

Masai Craft Market(13.1 Miles)

The West End Shopping Mall(13.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:30

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self parking is available on-site. Limited parking may be available, and no reservation is required.

A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Pets are not allowed at this property. However, service animals are exempt from this policy.

Check-in is from 3:00 PM to 11:30 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Airport shuttle services are available for a surcharge. Guests can arrange transfers by contacting the property directly.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility can be confirmed by contacting the property prior to arrival.

The property is located approximately 1.7 miles (2.8 km) from Maragoli Hills and 8.8 miles (14.2 km) from Lake Victoria. Other nearby attractions include Kisumu Impala Sanctuary and Dunga Bay, both within a 15-mile radius.

Yes, the property features an outdoor swimming pool, which is operational seasonally. Guests can enjoy the pool during designated hours.

Children are welcome at the property. The minimum age for children to stay for free has not been specified, so it is advisable to contact the property for details.

The property offers rollaway beds for a fee of KES 4000.00 per night. Advance requests for extra beds are recommended to ensure availability.

Ciala Resort Hotels In Kisumu

Amenities

Property description

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