Southern Palms Beach Resort
US$205
/ night
Avg. for September
Prices for Southern Palms Beach Resort
Select dates to see prices and availability
US$205
/ night
Avg. for September
Monthly average prices
Nightly prices at Southern Palms Beach Resort average US$205 in the cheapest month (September) and US$359 in the most expensive month (December), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$333 |
| February | US$333 |
| March | US$323 |
| April | US$262 |
| May | US$219 |
| June | US$224 |
| July | US$288 |
| August | US$234 |
| September | US$205 |
| October | US$211 |
| November | US$258 |
| December | US$359 |
J
F
M
A
M
J
J
A
Sept · US$205
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D
Most expensive: December (~US$359)
Cheapest: September (~US$205)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, an outdoor tennis court, and a fitness center. Additional featur...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, an outdoor tennis court, and a fitness center. Additional features at this resort include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and a meeting room. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Grab a bite at Manyatta, one of the resort's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 9:30 AM.
Rooms
Make yourself at home in one of the 298 air-conditioned guestrooms. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Location
With a stay at Southern Palms Beach Resort in Diani Beach, you'll be in the business district, within a 10-minute drive of Diani Beach and Kongo Mosque. This all-inclusive resort is 2 mi (3.1 km) from Diani Snake Park and 5.5 mi (8.9 km) from Galu Kinondo Beach.
What's nearby
Kongo Mosque(0.7 Miles)
Diani Beach(1.9 Miles)
Diani Snake Park(2.2 Miles)
Galu Kinondo Beach(5.5 Miles)
Tiwi Beach(5.6 Miles)
Colobus Conservation(5.8 Miles)
BoraBora Wildlife Park(8.8 Miles)
Kaya Kinondo Sacred Forest(9.3 Miles)
Shimba Hills National Reserve(12.2 Miles)
Chale Beach(12.7 Miles)
Mombasa Marine National Park(18.8 Miles)
Holy Ghost Cathedral(20.6 Miles)
Two Tusks(20.9 Miles)
Jain Temple(21 Miles)
Fort Jesus(21.1 Miles)
Ukunda (UKA)(3.5 Miles)
Mombasa (MBA-Moi Intl.)(30.3 Miles)
Parking
Restaurant
Swimming pool
Business centre
Room service
Tour desk
Location
Diani Road, Diani Beach, Kenya
Kongo Mosque (0.7 Miles)
Diani Beach (1.9 Miles)
Diani Snake Park (2.2 Miles)
Galu Kinondo Beach (5.5 Miles)
Tiwi Beach (5.6 Miles)
Colobus Conservation (5.8 Miles)
Room options
7
Superior Deluxe Room
Room details
1 Large Double Bed
Sleeps 2
392 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Private Bathroom
7
Ocean Front Deluxe Room
Room details
1 Double Bed
Sleeps 2
392 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Private Bathroom
6
Superior Room
Room details
1 Large Double Bed
Sleeps 3
392 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Private Bathroom
8
Ocean Front Room
Room details
1 Double Bed
Sleeps 3
392 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Southern Palms Beach Resort
7.9
Good
Based on 244 verified reviews
Who stays here?
Business
2%
Couple
48%
Family
31%
Group
13%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Southern Palms Beach Resort, travellers highlight a beautiful beachfront setting with expansive pools, generally friendly service, and plentiful food, while noting dated rooms in places, occasional Wi‑Fi problems, repetitive menus, and noise from entertainment or events.
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What guests think
At Southern Palms Beach Resort, travellers highlight a beautiful beachfront setting with expansive pools, generally friendly service, and plentiful food, while noting dated rooms in places, occasional Wi‑Fi problems, repetitive menus, and noise from entertainment or events.
Many describe clean, well maintained grounds and rooms, though a few report stained linens, musty bathrooms, or cloudy pool water. Beach access is easy, but persistent beach vendors and occasional distance from off‑site dining are noted. Expect a lively beachfront stay with abundant on‑site activities rather than quiet seclusion.
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AI-generated summary based on recent guest reviews
Facilities
Large pools and direct beach access are consistent highlights, with nightly entertainment and a beach bar adding to the resort vibe. Some facilities feel dated, weddings can be noisy, and an on‑site spa/massage is available.
Related guest reviews
10
Moez
17 Dec 2025
·
Stayed 3 nights
"We had an exceptional stay at Southern Palms! The property exceeded our expectations with its outstanding amenities, impeccable cleanliness, and spacious rooms. The beautifully maintained gardens and pools, which were spotless and inviting, added to the overall charm. The beach was breathtaking, with its powdery white sand and crystal-clear waters. The staff went above and beyond, providing top-notch service with their kindness, courtesy, and attention to detail. We especially loved the evening tea time, which offered an incredible array of savory and sweet treats catering to diverse tastes. The variety of food options was impressive, and we appreciated the effort to accommodate different ethnic dietary needs. Overall, we're already planning our next trip back to Southern Palms – it's truly a gem!" Mo & Shy
"We had an exceptional stay at Southern Palms! The property exceeded our expectations with its outstanding amenities, impeccable cleanliness, and spacious rooms. The beautifully maintained gardens and pools, which were spotless and inviting, added to the overall charm. The beach was breathtaking, with its powdery white sand and crystal-clear waters. The staff went above and beyond, providing top-notch service with their kindness, courtesy, and attention to detail. We especially loved the evening tea time, which offered an incredible array of savory and sweet treats catering to diverse tastes. The variety of food options was impressive, and we appreciated the effort to accommodate different ethnic dietary needs. Overall, we're already planning our next trip back to Southern Palms – it's truly a gem!" Mo & Shy
4
Hermann
25 Aug 2024
·
Stayed 1 night
Mass tourism resort, maybe more adequate for large families with lots of kids, nice pool with activities along the day…
Mass tourism resort, maybe more adequate for large families with lots of kids, nice pool with activities along the day…
2
Ali
25 Oct 2023
·
Stayed 4 nights
The property hosts wedding which makes lot of noise and mess for other guests Music doesn't stop until 2am and they serve the same food for lunch and dinner The hotel won't tell you they have a wedding, means stay will be very noisy Try to avoid this hotel
The property hosts wedding which makes lot of noise and mess for other guests Music doesn't stop until 2am and they serve the same food for lunch and dinner The hotel won't tell you they have a wedding, means stay will be very noisy Try to avoid this hotel
10
Surendra
8 Dec 2024
·
Stayed 4 nights
Beautiful hotel, clean, great food and service. Beautiful white sandy beaches. Great swimming pools ! Love this location
Beautiful hotel, clean, great food and service. Beautiful white sandy beaches. Great swimming pools ! Love this location
8
Leon
14 May 2025
·
Stayed 7 nights
Great place to stay. I liked the food and the staff, very friendly. However, the local vendors can be a little aggressive and intimidating. They had events nightly on the resort so really no need to leave resort. Ran into some minor issue with Wi-Fi and room selections. Overall I would definitely return, minus the bees and flies.
Great place to stay. I liked the food and the staff, very friendly. However, the local vendors can be a little aggressive and intimidating. They had events nightly on the resort so really no need to leave resort. Ran into some minor issue with Wi-Fi and room selections. Overall I would definitely return, minus the bees and flies.
10
celestine
13 Jun 2024
·
Stayed 2 nights
We had an amazing stay at this resort. The place was clean and VERY well kept. Staff was plentiful and all made sure that we were comfortable and happy. Rooms were good size and supplied with drinking water, refrigerator, safe, etc. The food was all-inclusive including alcoholic beverages. Breakfast, lunch, dinner, BBQ, all served on time with lots of choices. There were seven of us with different tastes, allergies, and dietary requirements and the menu met all of them. They served plenty of fresh fruit, egg free breads/desserts (a couple of people in our group could not have eggs and were happy to see a choice of items without them), meat choices, and vegetarian dishes as well. Fresh juices with every meal (pineapple being my favorite). There’s a pizza station, ice cream station, and a bar near one of the many pools. The grounds were well kept, pool kept clean, water aerobics sessions were fun, and nightly entertainment, along with a beautiful beach. This is not a new property but WE ENJOYED ourselves and would return. Also, treat yourself to a “four hands body massage “ where two massage therapist work on you at the same time- WONDERFUL!!!
We had an amazing stay at this resort. The place was clean and VERY well kept. Staff was plentiful and all made sure that we were comfortable and happy. Rooms were good size and supplied with drinking water, refrigerator, safe, etc. The food was all-inclusive including alcoholic beverages. Breakfast, lunch, dinner, BBQ, all served on time with lots of choices. There were seven of us with different tastes, allergies, and dietary requirements and the menu met all of them. They served plenty of fresh fruit, egg free breads/desserts (a couple of people in our group could not have eggs and were happy to see a choice of items without them), meat choices, and vegetarian dishes as well. Fresh juices with every meal (pineapple being my favorite). There’s a pizza station, ice cream station, and a bar near one of the many pools. The grounds were well kept, pool kept clean, water aerobics sessions were fun, and nightly entertainment, along with a beautiful beach. This is not a new property but WE ENJOYED ourselves and would return. Also, treat yourself to a “four hands body massage “ where two massage therapist work on you at the same time- WONDERFUL!!!
6
Kristiina
13 Jul 2024
·
Stayed 3 nights
The hotel is alright,maybe not 4 stars,more like 3. Pools were quite dirty,the water was greyish ( you couldn't see the bottom) and they let people swim with clothes on(!),someone even had shoes on while swimming. Food was ok..not a lot options for children at the dinner. At the dinner many times we got our drinks after we've already eaten,so quite slow service. Evening entertainment was really nice and fun. Room was okay,some parts of the room oldish but the bed was good. We got one big problem when the hotel let scam taxi driver in to the hotel,who lied about being our ordered driver. So we got up for wrong taxi who wanted us to pay when we discovered he was not our driver. We was able to sorted out but the hotel should pay more attention who they let inside the hotel.
The hotel is alright,maybe not 4 stars,more like 3. Pools were quite dirty,the water was greyish ( you couldn't see the bottom) and they let people swim with clothes on(!),someone even had shoes on while swimming. Food was ok..not a lot options for children at the dinner. At the dinner many times we got our drinks after we've already eaten,so quite slow service. Evening entertainment was really nice and fun. Room was okay,some parts of the room oldish but the bed was good. We got one big problem when the hotel let scam taxi driver in to the hotel,who lied about being our ordered driver. So we got up for wrong taxi who wanted us to pay when we discovered he was not our driver. We was able to sorted out but the hotel should pay more attention who they let inside the hotel.
8
Devji
2 Jun 2024
·
Stayed 4 nights
Large resort with big pools, nice clean beach and plenty of food selection
Large resort with big pools, nice clean beach and plenty of food selection
10
Ann
15 Jul 2024
·
Stayed 1 night
Prachtig resort op een mooi witte strand. Leuk entertainment en grote keuze van de buffet maar ook verschillende chefkoks achter de buffet om alles na je wens te verzorgen. Een dikke 10 voor mij
Prachtig resort op een mooi witte strand. Leuk entertainment en grote keuze van de buffet maar ook verschillende chefkoks achter de buffet om alles na je wens te verzorgen. Een dikke 10 voor mij
10
Sandra
19 Sept 2025
·
Stayed 4 nights
Our stay at southern palms resort was nothing short of amazing! The resort is beautiful with big pools and is located right at the beach front. Our room was big and spacious always kept neat by our lovely housekeeper Veronica. The staff at the hotel are such lovely genuine people. Everyone made us feel right at home, starting from the manager daisy who even gave us her personal contact to call her if we needed anything at any time. Elisha the bartender at the beach bar kept our drinks flowing and made sure to have conversation with each person sitting at the bar. The food was fantastic. I must recommend the bbq restaurant which had a wide selection for us meat lovers. I will definitely visit again soon!
Our stay at southern palms resort was nothing short of amazing! The resort is beautiful with big pools and is located right at the beach front. Our room was big and spacious always kept neat by our lovely housekeeper Veronica. The staff at the hotel are such lovely genuine people. Everyone made us feel right at home, starting from the manager daisy who even gave us her personal contact to call her if we needed anything at any time. Elisha the bartender at the beach bar kept our drinks flowing and made sure to have conversation with each person sitting at the bar. The food was fantastic. I must recommend the bbq restaurant which had a wide selection for us meat lovers. I will definitely visit again soon!
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AI-generated summary based on recent guest reviews
Cleanliness
Most guests find the property clean and well kept. A minority report issues such as stained cushions or linens, musty bathrooms, mold, or occasionally cloudy pool water.
Related guest reviews
6
Sandy
25 Apr 2023
·
Stayed 6 nights
- Wifi was unreliable - had to ask for fresh towels for my room. Otherwise I assume the expect you to reuse the same one. -Appearance of the bedroom was a bit deceptive compared to pictures on websites. - Friendly staff they were awesome, helpful and trustworthy. - Not a good location for a young couple (35/48 we found the entertainment Boring and like child’s play) Good location for those with children. -Stained bed sheets were disturbed, pen marks, dried blood etc. -Food was good but redundant. -No iron in the bedrooms, staff will assist you with ironing for a fee. At the end of the day, I wouldn’t book again. It just wasn’t a fin time for me.
- Wifi was unreliable - had to ask for fresh towels for my room. Otherwise I assume the expect you to reuse the same one. -Appearance of the bedroom was a bit deceptive compared to pictures on websites. - Friendly staff they were awesome, helpful and trustworthy. - Not a good location for a young couple (35/48 we found the entertainment Boring and like child’s play) Good location for those with children. -Stained bed sheets were disturbed, pen marks, dried blood etc. -Food was good but redundant. -No iron in the bedrooms, staff will assist you with ironing for a fee. At the end of the day, I wouldn’t book again. It just wasn’t a fin time for me.
10
Moez
17 Dec 2025
·
Stayed 3 nights
"We had an exceptional stay at Southern Palms! The property exceeded our expectations with its outstanding amenities, impeccable cleanliness, and spacious rooms. The beautifully maintained gardens and pools, which were spotless and inviting, added to the overall charm. The beach was breathtaking, with its powdery white sand and crystal-clear waters. The staff went above and beyond, providing top-notch service with their kindness, courtesy, and attention to detail. We especially loved the evening tea time, which offered an incredible array of savory and sweet treats catering to diverse tastes. The variety of food options was impressive, and we appreciated the effort to accommodate different ethnic dietary needs. Overall, we're already planning our next trip back to Southern Palms – it's truly a gem!" Mo & Shy
"We had an exceptional stay at Southern Palms! The property exceeded our expectations with its outstanding amenities, impeccable cleanliness, and spacious rooms. The beautifully maintained gardens and pools, which were spotless and inviting, added to the overall charm. The beach was breathtaking, with its powdery white sand and crystal-clear waters. The staff went above and beyond, providing top-notch service with their kindness, courtesy, and attention to detail. We especially loved the evening tea time, which offered an incredible array of savory and sweet treats catering to diverse tastes. The variety of food options was impressive, and we appreciated the effort to accommodate different ethnic dietary needs. Overall, we're already planning our next trip back to Southern Palms – it's truly a gem!" Mo & Shy
10
Surendra
8 Dec 2024
·
Stayed 4 nights
Beautiful hotel, clean, great food and service. Beautiful white sandy beaches. Great swimming pools ! Love this location
Beautiful hotel, clean, great food and service. Beautiful white sandy beaches. Great swimming pools ! Love this location
6
Maria
14 Mar 2025
·
Stayed 2 nights
The exterior and common areas are nice but the hotel is dirty. All coushions in common areas are stained and clearly dirty. The room was extremely humid and smelled like mold, which was clearly visible in the shower. With the excellent of maybe 3 staff members out of maybe 10+ that I came in contact with, were friendly. Everyone else seemed bothered when asked for help, especially the staff at the general dining area. The exterior is nice but not worth the stay. This property is also far from the main beach area with nearby restaurants so research the area before booking.
The exterior and common areas are nice but the hotel is dirty. All coushions in common areas are stained and clearly dirty. The room was extremely humid and smelled like mold, which was clearly visible in the shower. With the excellent of maybe 3 staff members out of maybe 10+ that I came in contact with, were friendly. Everyone else seemed bothered when asked for help, especially the staff at the general dining area. The exterior is nice but not worth the stay. This property is also far from the main beach area with nearby restaurants so research the area before booking.
10
ELIZABETH
22 Oct 2025
·
Stayed 6 nights
Amazing place to be. Fabulous views of the ocean, the rooms are cleaned daily and the staff are all amazing! Well done team.
Amazing place to be. Fabulous views of the ocean, the rooms are cleaned daily and the staff are all amazing! Well done team.
10
celestine
13 Jun 2024
·
Stayed 2 nights
We had an amazing stay at this resort. The place was clean and VERY well kept. Staff was plentiful and all made sure that we were comfortable and happy. Rooms were good size and supplied with drinking water, refrigerator, safe, etc. The food was all-inclusive including alcoholic beverages. Breakfast, lunch, dinner, BBQ, all served on time with lots of choices. There were seven of us with different tastes, allergies, and dietary requirements and the menu met all of them. They served plenty of fresh fruit, egg free breads/desserts (a couple of people in our group could not have eggs and were happy to see a choice of items without them), meat choices, and vegetarian dishes as well. Fresh juices with every meal (pineapple being my favorite). There’s a pizza station, ice cream station, and a bar near one of the many pools. The grounds were well kept, pool kept clean, water aerobics sessions were fun, and nightly entertainment, along with a beautiful beach. This is not a new property but WE ENJOYED ourselves and would return. Also, treat yourself to a “four hands body massage “ where two massage therapist work on you at the same time- WONDERFUL!!!
We had an amazing stay at this resort. The place was clean and VERY well kept. Staff was plentiful and all made sure that we were comfortable and happy. Rooms were good size and supplied with drinking water, refrigerator, safe, etc. The food was all-inclusive including alcoholic beverages. Breakfast, lunch, dinner, BBQ, all served on time with lots of choices. There were seven of us with different tastes, allergies, and dietary requirements and the menu met all of them. They served plenty of fresh fruit, egg free breads/desserts (a couple of people in our group could not have eggs and were happy to see a choice of items without them), meat choices, and vegetarian dishes as well. Fresh juices with every meal (pineapple being my favorite). There’s a pizza station, ice cream station, and a bar near one of the many pools. The grounds were well kept, pool kept clean, water aerobics sessions were fun, and nightly entertainment, along with a beautiful beach. This is not a new property but WE ENJOYED ourselves and would return. Also, treat yourself to a “four hands body massage “ where two massage therapist work on you at the same time- WONDERFUL!!!
8
Onsongo
18 Oct 2025
·
Stayed 3 nights
Clean facility
Clean facility
6
Kristiina
13 Jul 2024
·
Stayed 3 nights
The hotel is alright,maybe not 4 stars,more like 3. Pools were quite dirty,the water was greyish ( you couldn't see the bottom) and they let people swim with clothes on(!),someone even had shoes on while swimming. Food was ok..not a lot options for children at the dinner. At the dinner many times we got our drinks after we've already eaten,so quite slow service. Evening entertainment was really nice and fun. Room was okay,some parts of the room oldish but the bed was good. We got one big problem when the hotel let scam taxi driver in to the hotel,who lied about being our ordered driver. So we got up for wrong taxi who wanted us to pay when we discovered he was not our driver. We was able to sorted out but the hotel should pay more attention who they let inside the hotel.
The hotel is alright,maybe not 4 stars,more like 3. Pools were quite dirty,the water was greyish ( you couldn't see the bottom) and they let people swim with clothes on(!),someone even had shoes on while swimming. Food was ok..not a lot options for children at the dinner. At the dinner many times we got our drinks after we've already eaten,so quite slow service. Evening entertainment was really nice and fun. Room was okay,some parts of the room oldish but the bed was good. We got one big problem when the hotel let scam taxi driver in to the hotel,who lied about being our ordered driver. So we got up for wrong taxi who wanted us to pay when we discovered he was not our driver. We was able to sorted out but the hotel should pay more attention who they let inside the hotel.
10
MELISSA
29 May 2023
·
Stayed 2 nights
This was a beautiful resort. The pools and grounds were well maintained. There was abundant staff and all were welcoming. We felt very safe at this resort and well taken care of. The food selection was good and they had many different options available. The only thing I didn't care for was the people asking to buy products while relaxing on the beach. There likely isnt much the resort can do about this and there was security around, but it didnt feel relaxing to be asked to go shop when you just wanted to listen to the ocean waves. Just noting for others to be aware of this. I would highly recommend this resort and the ocean front room was beautiful!
This was a beautiful resort. The pools and grounds were well maintained. There was abundant staff and all were welcoming. We felt very safe at this resort and well taken care of. The food selection was good and they had many different options available. The only thing I didn't care for was the people asking to buy products while relaxing on the beach. There likely isnt much the resort can do about this and there was security around, but it didnt feel relaxing to be asked to go shop when you just wanted to listen to the ocean waves. Just noting for others to be aware of this. I would highly recommend this resort and the ocean front room was beautiful!
2
KWAFO
20 Feb 2023
·
Stayed 19,373 nights
The hotel was not as advertised at all and they and Expedia have refused to refund my stay (I was unable to stay there as it was filthy and unsafe)
The hotel was not as advertised at all and they and Expedia have refused to refund my stay (I was unable to stay there as it was filthy and unsafe)
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often spacious but dated in places, with some maintenance issues (e.g., AC not cooling, faulty fittings) and intermittent Wi‑Fi. Noise from evening entertainment or weddings can affect rooms near venues; request a quieter location if needed.
Related guest reviews
10
Moez
17 Dec 2025
·
Stayed 3 nights
"We had an exceptional stay at Southern Palms! The property exceeded our expectations with its outstanding amenities, impeccable cleanliness, and spacious rooms. The beautifully maintained gardens and pools, which were spotless and inviting, added to the overall charm. The beach was breathtaking, with its powdery white sand and crystal-clear waters. The staff went above and beyond, providing top-notch service with their kindness, courtesy, and attention to detail. We especially loved the evening tea time, which offered an incredible array of savory and sweet treats catering to diverse tastes. The variety of food options was impressive, and we appreciated the effort to accommodate different ethnic dietary needs. Overall, we're already planning our next trip back to Southern Palms – it's truly a gem!" Mo & Shy
"We had an exceptional stay at Southern Palms! The property exceeded our expectations with its outstanding amenities, impeccable cleanliness, and spacious rooms. The beautifully maintained gardens and pools, which were spotless and inviting, added to the overall charm. The beach was breathtaking, with its powdery white sand and crystal-clear waters. The staff went above and beyond, providing top-notch service with their kindness, courtesy, and attention to detail. We especially loved the evening tea time, which offered an incredible array of savory and sweet treats catering to diverse tastes. The variety of food options was impressive, and we appreciated the effort to accommodate different ethnic dietary needs. Overall, we're already planning our next trip back to Southern Palms – it's truly a gem!" Mo & Shy
8
Meshac
13 Apr 2025
·
Stayed 2 nights
I stayed at Southern Palms Resort in Diani for two nights, and while the property is stunning with one of the most beautiful swimming pools I’ve seen, my overall experience was mixed. The resort has a relaxing vibe, and most of the staff were friendly and welcoming. However, there were a few things that really affected my stay. First, there was no internet the entire time, and every time we asked about it, we were told it was being fixed—but nothing changed. It felt like we were being misled rather than given honest updates. Another issue was with our half-board meal plan. Upon check-in, we asked at the reception if we could swap our dinner for lunch on one of the days. They assured us that it was absolutely possible. But when the time came and we approached management, they completely denied it at the last minute. This caused a lot of inconvenience and showed a clear lack of coordination or willingness to honor what had been agreed upon earlier. Overall, it’s a beautiful place with great potential, but the poor communication and lack of reliability really took away from the experience. If internet and flexible service matter to you, keep this in mind before booking.
I stayed at Southern Palms Resort in Diani for two nights, and while the property is stunning with one of the most beautiful swimming pools I’ve seen, my overall experience was mixed. The resort has a relaxing vibe, and most of the staff were friendly and welcoming. However, there were a few things that really affected my stay. First, there was no internet the entire time, and every time we asked about it, we were told it was being fixed—but nothing changed. It felt like we were being misled rather than given honest updates. Another issue was with our half-board meal plan. Upon check-in, we asked at the reception if we could swap our dinner for lunch on one of the days. They assured us that it was absolutely possible. But when the time came and we approached management, they completely denied it at the last minute. This caused a lot of inconvenience and showed a clear lack of coordination or willingness to honor what had been agreed upon earlier. Overall, it’s a beautiful place with great potential, but the poor communication and lack of reliability really took away from the experience. If internet and flexible service matter to you, keep this in mind before booking.
10
Parin
11 May 2025
·
Stayed 5 nights
Great property. Excellent food and friendly staff Property needs some love. Showing signs of wear and tear. Rooms very average. Comfortable but definitely needs to be spruced up. Beach is very clean and safe. Had a great time. Food options. Lots of Indian cuisine. Got tired of it after a couple of days. Not much seafood. Please add more international choices in the Buffett
Great property. Excellent food and friendly staff Property needs some love. Showing signs of wear and tear. Rooms very average. Comfortable but definitely needs to be spruced up. Beach is very clean and safe. Had a great time. Food options. Lots of Indian cuisine. Got tired of it after a couple of days. Not much seafood. Please add more international choices in the Buffett
2
Ali
25 Oct 2023
·
Stayed 4 nights
The property hosts wedding which makes lot of noise and mess for other guests Music doesn't stop until 2am and they serve the same food for lunch and dinner The hotel won't tell you they have a wedding, means stay will be very noisy Try to avoid this hotel
The property hosts wedding which makes lot of noise and mess for other guests Music doesn't stop until 2am and they serve the same food for lunch and dinner The hotel won't tell you they have a wedding, means stay will be very noisy Try to avoid this hotel
8
Abhineet
16 Jul 2025
·
Stayed 3 nights
The property is nice with good food options for vegetarians. However, it needs some renovation as the rooms and washroom fittings are pretty old. During our stay, they started painting the outer walls of the building that was a bit inconvenient.
The property is nice with good food options for vegetarians. However, it needs some renovation as the rooms and washroom fittings are pretty old. During our stay, they started painting the outer walls of the building that was a bit inconvenient.
6
Ruth
28 Feb 2024
·
Stayed 4 nights
The staff are nice and friendly. The entertainment is too loud and noisy every night until 11:00 pm.
The staff are nice and friendly. The entertainment is too loud and noisy every night until 11:00 pm.
8
Clovis
24 Mar 2023
·
Stayed 2 nights
The food was wanderful, the pool abd the beach ⛱️. Everything was great except the air conditioning system . It was working but not cooling which made me sleep at the balcony just because I couldn't deal with the heat inside the room
The food was wanderful, the pool abd the beach ⛱️. Everything was great except the air conditioning system . It was working but not cooling which made me sleep at the balcony just because I couldn't deal with the heat inside the room
6
kiran
21 Nov 2024
·
Stayed 12 nights
Resort had positives and negatives. Encountered wi-fi issues for 6 days before they sorted it out. The cupboards in the room did not shut, and the todt seat was loose but fixed eventually. Food generally was good on a half board basis. The staff were the resl stars of this resort. The beach setting is trully amazing. I would say the owners need to make investment into the property to stay competitive.
Resort had positives and negatives. Encountered wi-fi issues for 6 days before they sorted it out. The cupboards in the room did not shut, and the todt seat was loose but fixed eventually. Food generally was good on a half board basis. The staff were the resl stars of this resort. The beach setting is trully amazing. I would say the owners need to make investment into the property to stay competitive.
6
Bastian
7 Oct 2024
·
Stayed 4 nights
Beautiful location with a stunning beach but properly needs a little updating here and there. The internet was terrible so I would not recommend to anyone who is going to throw in some work time or anything that requires a steady network. Food was not bad and service was good otherwise.
Beautiful location with a stunning beach but properly needs a little updating here and there. The internet was terrible so I would not recommend to anyone who is going to throw in some work time or anything that requires a steady network. Food was not bad and service was good otherwise.
10
Sandra
19 Sept 2025
·
Stayed 4 nights
Our stay at southern palms resort was nothing short of amazing! The resort is beautiful with big pools and is located right at the beach front. Our room was big and spacious always kept neat by our lovely housekeeper Veronica. The staff at the hotel are such lovely genuine people. Everyone made us feel right at home, starting from the manager daisy who even gave us her personal contact to call her if we needed anything at any time. Elisha the bartender at the beach bar kept our drinks flowing and made sure to have conversation with each person sitting at the bar. The food was fantastic. I must recommend the bbq restaurant which had a wide selection for us meat lovers. I will definitely visit again soon!
Our stay at southern palms resort was nothing short of amazing! The resort is beautiful with big pools and is located right at the beach front. Our room was big and spacious always kept neat by our lovely housekeeper Veronica. The staff at the hotel are such lovely genuine people. Everyone made us feel right at home, starting from the manager daisy who even gave us her personal contact to call her if we needed anything at any time. Elisha the bartender at the beach bar kept our drinks flowing and made sure to have conversation with each person sitting at the bar. The food was fantastic. I must recommend the bbq restaurant which had a wide selection for us meat lovers. I will definitely visit again soon!
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly, attentive, and accommodating. Some guests experienced slow or unhelpful responses, check‑in issues, and occasional poor communication or unprofessional behavior.
Related guest reviews
8
Meshac
13 Apr 2025
·
Stayed 2 nights
I stayed at Southern Palms Resort in Diani for two nights, and while the property is stunning with one of the most beautiful swimming pools I’ve seen, my overall experience was mixed. The resort has a relaxing vibe, and most of the staff were friendly and welcoming. However, there were a few things that really affected my stay. First, there was no internet the entire time, and every time we asked about it, we were told it was being fixed—but nothing changed. It felt like we were being misled rather than given honest updates. Another issue was with our half-board meal plan. Upon check-in, we asked at the reception if we could swap our dinner for lunch on one of the days. They assured us that it was absolutely possible. But when the time came and we approached management, they completely denied it at the last minute. This caused a lot of inconvenience and showed a clear lack of coordination or willingness to honor what had been agreed upon earlier. Overall, it’s a beautiful place with great potential, but the poor communication and lack of reliability really took away from the experience. If internet and flexible service matter to you, keep this in mind before booking.
I stayed at Southern Palms Resort in Diani for two nights, and while the property is stunning with one of the most beautiful swimming pools I’ve seen, my overall experience was mixed. The resort has a relaxing vibe, and most of the staff were friendly and welcoming. However, there were a few things that really affected my stay. First, there was no internet the entire time, and every time we asked about it, we were told it was being fixed—but nothing changed. It felt like we were being misled rather than given honest updates. Another issue was with our half-board meal plan. Upon check-in, we asked at the reception if we could swap our dinner for lunch on one of the days. They assured us that it was absolutely possible. But when the time came and we approached management, they completely denied it at the last minute. This caused a lot of inconvenience and showed a clear lack of coordination or willingness to honor what had been agreed upon earlier. Overall, it’s a beautiful place with great potential, but the poor communication and lack of reliability really took away from the experience. If internet and flexible service matter to you, keep this in mind before booking.
10
zunera
25 Feb 2025
·
Stayed 6 nights
Loved our stay! We came here for a wedding and the staff were very attentive and accommodating! Would highly recommend this resort if staying in Mombasa.
Loved our stay! We came here for a wedding and the staff were very attentive and accommodating! Would highly recommend this resort if staying in Mombasa.
6
Roy Martin
3 Jun 2025
·
Stayed 3 nights
Stay was okay...but hearing staff gossip about you threw my whole visit off 😒
Stay was okay...but hearing staff gossip about you threw my whole visit off 😒
10
Marcelline Noelle
11 Apr 2023
·
The staff was amazing. There was a variety in food and it was very relaxing
The staff was amazing. There was a variety in food and it was very relaxing
6
Bob
19 Feb 2023
·
Stayed 7 nights
Check in was a nightmare. They had given our room away and the night staff was very unfriendly and a bit rude.
Check in was a nightmare. They had given our room away and the night staff was very unfriendly and a bit rude.
10
celestine
13 Jun 2024
·
Stayed 2 nights
We had an amazing stay at this resort. The place was clean and VERY well kept. Staff was plentiful and all made sure that we were comfortable and happy. Rooms were good size and supplied with drinking water, refrigerator, safe, etc. The food was all-inclusive including alcoholic beverages. Breakfast, lunch, dinner, BBQ, all served on time with lots of choices. There were seven of us with different tastes, allergies, and dietary requirements and the menu met all of them. They served plenty of fresh fruit, egg free breads/desserts (a couple of people in our group could not have eggs and were happy to see a choice of items without them), meat choices, and vegetarian dishes as well. Fresh juices with every meal (pineapple being my favorite). There’s a pizza station, ice cream station, and a bar near one of the many pools. The grounds were well kept, pool kept clean, water aerobics sessions were fun, and nightly entertainment, along with a beautiful beach. This is not a new property but WE ENJOYED ourselves and would return. Also, treat yourself to a “four hands body massage “ where two massage therapist work on you at the same time- WONDERFUL!!!
We had an amazing stay at this resort. The place was clean and VERY well kept. Staff was plentiful and all made sure that we were comfortable and happy. Rooms were good size and supplied with drinking water, refrigerator, safe, etc. The food was all-inclusive including alcoholic beverages. Breakfast, lunch, dinner, BBQ, all served on time with lots of choices. There were seven of us with different tastes, allergies, and dietary requirements and the menu met all of them. They served plenty of fresh fruit, egg free breads/desserts (a couple of people in our group could not have eggs and were happy to see a choice of items without them), meat choices, and vegetarian dishes as well. Fresh juices with every meal (pineapple being my favorite). There’s a pizza station, ice cream station, and a bar near one of the many pools. The grounds were well kept, pool kept clean, water aerobics sessions were fun, and nightly entertainment, along with a beautiful beach. This is not a new property but WE ENJOYED ourselves and would return. Also, treat yourself to a “four hands body massage “ where two massage therapist work on you at the same time- WONDERFUL!!!
10
Neil
15 Oct 2025
·
Stayed 4 nights
Service and friendliness was top notch. We had a few issues with the room being ready for us on arrival but this was remedied and we thoroughly enjoyed the stay. They catered to our two 8month old twins with each meal and provided plenty of gluten free options for me.
Service and friendliness was top notch. We had a few issues with the room being ready for us on arrival but this was remedied and we thoroughly enjoyed the stay. They catered to our two 8month old twins with each meal and provided plenty of gluten free options for me.
10
Mohamed Sameer
20 Aug 2023
·
Stayed 2 nights
The staff are excellent especially Mwasha and Elias
The staff are excellent especially Mwasha and Elias
10
Sandra
19 Sept 2025
·
Stayed 4 nights
Our stay at southern palms resort was nothing short of amazing! The resort is beautiful with big pools and is located right at the beach front. Our room was big and spacious always kept neat by our lovely housekeeper Veronica. The staff at the hotel are such lovely genuine people. Everyone made us feel right at home, starting from the manager daisy who even gave us her personal contact to call her if we needed anything at any time. Elisha the bartender at the beach bar kept our drinks flowing and made sure to have conversation with each person sitting at the bar. The food was fantastic. I must recommend the bbq restaurant which had a wide selection for us meat lovers. I will definitely visit again soon!
Our stay at southern palms resort was nothing short of amazing! The resort is beautiful with big pools and is located right at the beach front. Our room was big and spacious always kept neat by our lovely housekeeper Veronica. The staff at the hotel are such lovely genuine people. Everyone made us feel right at home, starting from the manager daisy who even gave us her personal contact to call her if we needed anything at any time. Elisha the bartender at the beach bar kept our drinks flowing and made sure to have conversation with each person sitting at the bar. The food was fantastic. I must recommend the bbq restaurant which had a wide selection for us meat lovers. I will definitely visit again soon!
10
MELISSA
29 May 2023
·
Stayed 2 nights
This was a beautiful resort. The pools and grounds were well maintained. There was abundant staff and all were welcoming. We felt very safe at this resort and well taken care of. The food selection was good and they had many different options available. The only thing I didn't care for was the people asking to buy products while relaxing on the beach. There likely isnt much the resort can do about this and there was security around, but it didnt feel relaxing to be asked to go shop when you just wanted to listen to the ocean waves. Just noting for others to be aware of this. I would highly recommend this resort and the ocean front room was beautiful!
This was a beautiful resort. The pools and grounds were well maintained. There was abundant staff and all were welcoming. We felt very safe at this resort and well taken care of. The food selection was good and they had many different options available. The only thing I didn't care for was the people asking to buy products while relaxing on the beach. There likely isnt much the resort can do about this and there was security around, but it didnt feel relaxing to be asked to go shop when you just wanted to listen to the ocean waves. Just noting for others to be aware of this. I would highly recommend this resort and the ocean front room was beautiful!
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AI-generated summary based on recent guest reviews
Location
Beachfront on Diani Beach with beautiful white sand and ocean views; many feel safe on site. Persistent beach vendors are common, and some note distance from off‑site restaurants.
Related guest reviews
10
Surendra
8 Dec 2024
·
Stayed 4 nights
Beautiful hotel, clean, great food and service. Beautiful white sandy beaches. Great swimming pools ! Love this location
Beautiful hotel, clean, great food and service. Beautiful white sandy beaches. Great swimming pools ! Love this location
8
Leon
14 May 2025
·
Stayed 7 nights
Great place to stay. I liked the food and the staff, very friendly. However, the local vendors can be a little aggressive and intimidating. They had events nightly on the resort so really no need to leave resort. Ran into some minor issue with Wi-Fi and room selections. Overall I would definitely return, minus the bees and flies.
Great place to stay. I liked the food and the staff, very friendly. However, the local vendors can be a little aggressive and intimidating. They had events nightly on the resort so really no need to leave resort. Ran into some minor issue with Wi-Fi and room selections. Overall I would definitely return, minus the bees and flies.
8
Synnøve
17 Feb 2023
·
Stayed 3 nights
Nydelig beliggenhet ved det indiske hav! Stort basseng- og hage område og trivelig personell.
Nydelig beliggenhet ved det indiske hav! Stort basseng- og hage område og trivelig personell.
6
Maria
14 Mar 2025
·
Stayed 2 nights
The exterior and common areas are nice but the hotel is dirty. All coushions in common areas are stained and clearly dirty. The room was extremely humid and smelled like mold, which was clearly visible in the shower. With the excellent of maybe 3 staff members out of maybe 10+ that I came in contact with, were friendly. Everyone else seemed bothered when asked for help, especially the staff at the general dining area. The exterior is nice but not worth the stay. This property is also far from the main beach area with nearby restaurants so research the area before booking.
The exterior and common areas are nice but the hotel is dirty. All coushions in common areas are stained and clearly dirty. The room was extremely humid and smelled like mold, which was clearly visible in the shower. With the excellent of maybe 3 staff members out of maybe 10+ that I came in contact with, were friendly. Everyone else seemed bothered when asked for help, especially the staff at the general dining area. The exterior is nice but not worth the stay. This property is also far from the main beach area with nearby restaurants so research the area before booking.
10
Chandra Shekhar
15 Apr 2025
·
Stayed 7 nights
Really amazing resort locates in the heart of Diani in Mombasa. The staff are very attentive, most of all very friendly and are very accommodating. Access to beautiful beaches. Rooma are very clean and spacious... Will be back in 2 weeks 👍
Really amazing resort locates in the heart of Diani in Mombasa. The staff are very attentive, most of all very friendly and are very accommodating. Access to beautiful beaches. Rooma are very clean and spacious... Will be back in 2 weeks 👍
10
Prakashchandra
30 Sept 2024
·
Stayed 4 nights
This resort is great. Food choice is excellent and staff so friendly and helpful. The beach is excellent, everything was fantastic and very relaxing after a week's safari.
This resort is great. Food choice is excellent and staff so friendly and helpful. The beach is excellent, everything was fantastic and very relaxing after a week's safari.
8
Devji
2 Jun 2024
·
Stayed 4 nights
Large resort with big pools, nice clean beach and plenty of food selection
Large resort with big pools, nice clean beach and plenty of food selection
10
Ann
15 Jul 2024
·
Stayed 1 night
Prachtig resort op een mooi witte strand. Leuk entertainment en grote keuze van de buffet maar ook verschillende chefkoks achter de buffet om alles na je wens te verzorgen. Een dikke 10 voor mij
Prachtig resort op een mooi witte strand. Leuk entertainment en grote keuze van de buffet maar ook verschillende chefkoks achter de buffet om alles na je wens te verzorgen. Een dikke 10 voor mij
10
Zewelanji
23 Feb 2025
·
Stayed 2 nights
Easy access to beautiful beach
Easy access to beautiful beach
10
MELISSA
29 May 2023
·
Stayed 2 nights
This was a beautiful resort. The pools and grounds were well maintained. There was abundant staff and all were welcoming. We felt very safe at this resort and well taken care of. The food selection was good and they had many different options available. The only thing I didn't care for was the people asking to buy products while relaxing on the beach. There likely isnt much the resort can do about this and there was security around, but it didnt feel relaxing to be asked to go shop when you just wanted to listen to the ocean waves. Just noting for others to be aware of this. I would highly recommend this resort and the ocean front room was beautiful!
This was a beautiful resort. The pools and grounds were well maintained. There was abundant staff and all were welcoming. We felt very safe at this resort and well taken care of. The food selection was good and they had many different options available. The only thing I didn't care for was the people asking to buy products while relaxing on the beach. There likely isnt much the resort can do about this and there was security around, but it didnt feel relaxing to be asked to go shop when you just wanted to listen to the ocean waves. Just noting for others to be aware of this. I would highly recommend this resort and the ocean front room was beautiful!
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AI-generated summary based on recent guest reviews
Dining
Food is frequently praised for quality, variety, and strong vegetarian options, with many enjoying the all‑inclusive setup and specialty venues. Some find menus repetitive, Indian‑leaning, with limited seafood and occasional queues or limited kids’ options.
Related guest reviews
8
Kayla
19 Jan 2024
·
Stayed 4 nights
We loved the property itself! Rooms were amazing and we enjoyed the beach and the pool. The only complaint we have is the food. It lacks options and the same selections are served everyday. It lacks variety so you get tired of eating the same things. Absolutely loved the romantic dinner on the beach and the food within that was absolutely delicious
We loved the property itself! Rooms were amazing and we enjoyed the beach and the pool. The only complaint we have is the food. It lacks options and the same selections are served everyday. It lacks variety so you get tired of eating the same things. Absolutely loved the romantic dinner on the beach and the food within that was absolutely delicious
10
Hitesh
17 Apr 2023
·
Stayed 2 nights
Property is on beach itself and has 2 huge pools. Well maintained and helpful staff. Highly recommended for vegetarians
Property is on beach itself and has 2 huge pools. Well maintained and helpful staff. Highly recommended for vegetarians
10
Moez
17 Dec 2025
·
Stayed 3 nights
"We had an exceptional stay at Southern Palms! The property exceeded our expectations with its outstanding amenities, impeccable cleanliness, and spacious rooms. The beautifully maintained gardens and pools, which were spotless and inviting, added to the overall charm. The beach was breathtaking, with its powdery white sand and crystal-clear waters. The staff went above and beyond, providing top-notch service with their kindness, courtesy, and attention to detail. We especially loved the evening tea time, which offered an incredible array of savory and sweet treats catering to diverse tastes. The variety of food options was impressive, and we appreciated the effort to accommodate different ethnic dietary needs. Overall, we're already planning our next trip back to Southern Palms – it's truly a gem!" Mo & Shy
"We had an exceptional stay at Southern Palms! The property exceeded our expectations with its outstanding amenities, impeccable cleanliness, and spacious rooms. The beautifully maintained gardens and pools, which were spotless and inviting, added to the overall charm. The beach was breathtaking, with its powdery white sand and crystal-clear waters. The staff went above and beyond, providing top-notch service with their kindness, courtesy, and attention to detail. We especially loved the evening tea time, which offered an incredible array of savory and sweet treats catering to diverse tastes. The variety of food options was impressive, and we appreciated the effort to accommodate different ethnic dietary needs. Overall, we're already planning our next trip back to Southern Palms – it's truly a gem!" Mo & Shy
6
Paul
22 Aug 2024
·
Stayed 2 nights
Okay stay at the hotel. Encountered both amazing and rude staff. Food was really good. However had to queue for some foods during breakfast.
Okay stay at the hotel. Encountered both amazing and rude staff. Food was really good. However had to queue for some foods during breakfast.
10
Parin
11 May 2025
·
Stayed 5 nights
Great property. Excellent food and friendly staff Property needs some love. Showing signs of wear and tear. Rooms very average. Comfortable but definitely needs to be spruced up. Beach is very clean and safe. Had a great time. Food options. Lots of Indian cuisine. Got tired of it after a couple of days. Not much seafood. Please add more international choices in the Buffett
Great property. Excellent food and friendly staff Property needs some love. Showing signs of wear and tear. Rooms very average. Comfortable but definitely needs to be spruced up. Beach is very clean and safe. Had a great time. Food options. Lots of Indian cuisine. Got tired of it after a couple of days. Not much seafood. Please add more international choices in the Buffett
10
Amy
29 Jun 2024
·
Stayed 4 nights
Very pleasant stay. Brilliant foodoptipns at a choice of restaurants. Good nigjt entertainment and felt very safe. Brilliant place to stay and will likely be returning
Very pleasant stay. Brilliant foodoptipns at a choice of restaurants. Good nigjt entertainment and felt very safe. Brilliant place to stay and will likely be returning
10
celestine
13 Jun 2024
·
Stayed 2 nights
We had an amazing stay at this resort. The place was clean and VERY well kept. Staff was plentiful and all made sure that we were comfortable and happy. Rooms were good size and supplied with drinking water, refrigerator, safe, etc. The food was all-inclusive including alcoholic beverages. Breakfast, lunch, dinner, BBQ, all served on time with lots of choices. There were seven of us with different tastes, allergies, and dietary requirements and the menu met all of them. They served plenty of fresh fruit, egg free breads/desserts (a couple of people in our group could not have eggs and were happy to see a choice of items without them), meat choices, and vegetarian dishes as well. Fresh juices with every meal (pineapple being my favorite). There’s a pizza station, ice cream station, and a bar near one of the many pools. The grounds were well kept, pool kept clean, water aerobics sessions were fun, and nightly entertainment, along with a beautiful beach. This is not a new property but WE ENJOYED ourselves and would return. Also, treat yourself to a “four hands body massage “ where two massage therapist work on you at the same time- WONDERFUL!!!
We had an amazing stay at this resort. The place was clean and VERY well kept. Staff was plentiful and all made sure that we were comfortable and happy. Rooms were good size and supplied with drinking water, refrigerator, safe, etc. The food was all-inclusive including alcoholic beverages. Breakfast, lunch, dinner, BBQ, all served on time with lots of choices. There were seven of us with different tastes, allergies, and dietary requirements and the menu met all of them. They served plenty of fresh fruit, egg free breads/desserts (a couple of people in our group could not have eggs and were happy to see a choice of items without them), meat choices, and vegetarian dishes as well. Fresh juices with every meal (pineapple being my favorite). There’s a pizza station, ice cream station, and a bar near one of the many pools. The grounds were well kept, pool kept clean, water aerobics sessions were fun, and nightly entertainment, along with a beautiful beach. This is not a new property but WE ENJOYED ourselves and would return. Also, treat yourself to a “four hands body massage “ where two massage therapist work on you at the same time- WONDERFUL!!!
10
Prakashchandra
30 Sept 2024
·
Stayed 4 nights
This resort is great. Food choice is excellent and staff so friendly and helpful. The beach is excellent, everything was fantastic and very relaxing after a week's safari.
This resort is great. Food choice is excellent and staff so friendly and helpful. The beach is excellent, everything was fantastic and very relaxing after a week's safari.
10
Neil
15 Oct 2025
·
Stayed 4 nights
Service and friendliness was top notch. We had a few issues with the room being ready for us on arrival but this was remedied and we thoroughly enjoyed the stay. They catered to our two 8month old twins with each meal and provided plenty of gluten free options for me.
Service and friendliness was top notch. We had a few issues with the room being ready for us on arrival but this was remedied and we thoroughly enjoyed the stay. They catered to our two 8month old twins with each meal and provided plenty of gluten free options for me.
8
denish
24 Aug 2024
·
Stayed 3 nights
Indian food every single day. No sea food either..
Indian food every single day. No sea food either..
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AI-generated summary based on recent guest reviews
10
Ho-Hsing
8 Jul 2026
·
Stayed 5 nights
The hotel was really beautiful, with great facilities, lovely staff, and an absolutely stunning beach — actually the most beautiful beach I have ever been to. We really liked the rooms. They were well maintained, but due to the humidity in the climate, there was some wear and tear, which is to be expected in this kind of environment. We stayed there at the beginning of the rainy season, which made the experience feel even more special. It almost felt as if the entire hotel and all the staff were there just for us. The staff were incredibly friendly, welcoming, and service-minded. The only thing I would rate slightly lower was the food in the all-inclusive package. The Indian dishes were absolutely delicious, but surprisingly, the local food was not as flavorful. That said, everything was clean, tidy, and very hygienic. The fruit station was especially lovely. All in all, we had a very pleasant and relaxing stay, and the hotel gave us a truly wonderful holiday experience.
The hotel was really beautiful, with great facilities, lovely staff, and an absolutely stunning beach — actually the most beautiful beach I have ever been to. We really liked the rooms. They were well maintained, but due to the humidity in the climate, there was some wear and tear, which is to be expected in this kind of environment. We stayed there at the beginning of the rainy season, which made the experience feel even more special. It almost felt as if the entire hotel and all the staff were there just for us. The staff were incredibly friendly, welcoming, and service-minded. The only thing I would rate slightly lower was the food in the all-inclusive package. The Indian dishes were absolutely delicious, but surprisingly, the local food was not as flavorful. That said, everything was clean, tidy, and very hygienic. The fruit station was especially lovely. All in all, we had a very pleasant and relaxing stay, and the hotel gave us a truly wonderful holiday experience.
10
Sophie
22 Jun 2026
·
Stayed 13 nights
Staff were amazing and so friendly, the hotel was immaculate and always staff cleaning. Would definitely recommend this hotel. Food all amazing quality and great places to eat. Pools were amazing and so big! Love to come back again! The rooms were gorgeous as well!
Staff were amazing and so friendly, the hotel was immaculate and always staff cleaning. Would definitely recommend this hotel. Food all amazing quality and great places to eat. Pools were amazing and so big! Love to come back again! The rooms were gorgeous as well!
8
Paul
3 Jun 2026
·
Stayed 3 nights
Great location. Not the friendliest staff when we visited, and the resort could do with a little more TLC in places, but a pleasant stay regardless. But we had a wonderful time. The Valentine's special was a rip off considering it was 90% the same food as the all-inclusive menu we had already paid for.
Great location. Not the friendliest staff when we visited, and the resort could do with a little more TLC in places, but a pleasant stay regardless. But we had a wonderful time. The Valentine's special was a rip off considering it was 90% the same food as the all-inclusive menu we had already paid for.
10
Bryan
3 Jun 2026
·
Stayed 11 nights
I spent 11 days at the resort and was thoroughly impressed by the customer service, attentiveness, cleanliness, and overall resort performance. In particular, there were several people that went above and beyond to include Sabina and Catherine in the dining hall; bartender Paul and multiple other drink servers; and managers Mercer and Defence. I was also impressed with the Spa, in so much I had four spa services. Although the spa is somewhat small for a resort this size, that didn’t take away from the professionalism and expert services demonstrated by Berniece (I believe that’s her name) and Vivian. A major observation I have is that I strongly encourage management to have hand sanitizer accessible for employees and guest throughout the resort specifically in the dining hall, and where food is served for obvious hygienic reasons.
I spent 11 days at the resort and was thoroughly impressed by the customer service, attentiveness, cleanliness, and overall resort performance. In particular, there were several people that went above and beyond to include Sabina and Catherine in the dining hall; bartender Paul and multiple other drink servers; and managers Mercer and Defence. I was also impressed with the Spa, in so much I had four spa services. Although the spa is somewhat small for a resort this size, that didn’t take away from the professionalism and expert services demonstrated by Berniece (I believe that’s her name) and Vivian. A major observation I have is that I strongly encourage management to have hand sanitizer accessible for employees and guest throughout the resort specifically in the dining hall, and where food is served for obvious hygienic reasons.
10
Ingrid
24 May 2026
·
Stayed 3 nights
Loved this place, EVERYONE was super polite and helpful. The variety of food was very good and tasty too! Will definitely do a return visit! Thanks everyone! Ingrid
Loved this place, EVERYONE was super polite and helpful. The variety of food was very good and tasty too! Will definitely do a return visit! Thanks everyone! Ingrid
FAQs about Southern Palms Beach Resort
Is parking available at the property?
Yes, free self-parking is available on-site, although it is limited.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 7 AM to 9:30 AM.
Are pets allowed at the property?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM to 10:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Is there an airport shuttle service available?
Yes, an airport shuttle service is available for a surcharge of KES 10,000 per vehicle. Guests must contact the property with arrival details before travel.
What accessibility features does the property offer?
The property features limited wheelchair accessibility, including elevators and step-free entrances. However, specific details about accessible rooms and facilities should be confirmed with the property.
What is the location of the property in relation to key landmarks?
The property is located on Diani Road, within a 10-minute drive of Diani Beach and Kongo Mosque. It is approximately 2 miles from Diani Snake Park and 5.5 miles from Galu Kinondo Beach.
Does the property have a swimming pool?
Yes, there are 2 outdoor swimming pools available, with access from 7:30 AM to 6 PM.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of KES 112.0 per day. Advance request or confirmation may be required.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-21: 454.15245999938963USD
- 2026-09-22: 258.904579625USD
- 2026-09-23: 259.0495841721802USD
- 2026-09-24: 273.608156USD
- 2026-09-25: 256.36576853259277USD
- 2026-09-26: 255.03052487792968USD
- 2026-09-27: 255.03052487792968USD
- 2026-09-28: 255.03052487792968USD
- 2026-09-29: 258.904579625USD
- 2026-09-30: 256.2222662611694USD
- 2026-10-01: 256.2222662611694USD
- 2026-10-02: 256.2222662611694USD
- 2026-10-03: 256.2222662611694USD
- 2026-10-04: 255.52875637951658USD
- 2026-10-05: 258.904579625USD
- 2026-10-06: 246.88081864367675USD
- 2026-10-07: 246.88081864367675USD
- 2026-10-08: 246.88081864367675USD
- 2026-10-09: 249.54980367724608USD
- 2026-10-10: 246.88081864367675USD
- 2026-10-11: 269.51296975518795USD
- 2026-10-12: 274.49378249530025USD
- 2026-10-13: 249.54980367724608USD
- 2026-10-14: 262.908057175354USD
- 2026-10-15: 274.49378249530025USD
- 2026-10-16: 274.49378249530025USD
- 2026-10-17: 260.2257263432007USD
- 2026-10-18: 274.0677999766235USD
- 2026-10-19: 307.63229126379395USD
- 2026-10-20: 273.5706340427246USD
- 2026-10-21: 262.908057175354USD
- 2026-10-22: 262.908057175354USD
- 2026-10-23: 275.897764USD
- 2026-10-24: 275.49193992578125USD
- 2026-10-25: 306.1050358054199USD
- 2026-10-26: 249.54980367724608USD
- 2026-10-27: 272.2379407631836USD
- 2026-10-28: 249.54980367724608USD
- 2026-10-29: 246.88081864367675USD
- 2026-10-30: 246.88081864367675USD
- 2026-10-31: 246.88081864367675USD
- 2026-11-01: 249.54980367724608USD
- 2026-11-02: 252.2187887108154USD
- 2026-11-03: 249.54980367724608USD
- 2026-11-04: 249.54980367724608USD
- 2026-11-05: 249.54980367724608USD
- 2026-11-06: 276.01134303454586USD
- 2026-11-07: 241.52952024627683USD
- 2026-11-08: 249.54980367724608USD
- 2026-11-09: 249.54980367724608USD
- 2026-11-10: 249.54980367724608USD
- 2026-11-11: 249.54980367724608USD
- 2026-11-12: 249.54980367724608USD
- 2026-11-13: 268.2326814439087USD
- 2026-11-14: 244.21183361010742USD
- 2026-11-15: 268.50482044409176USD
- 2026-11-16: 268.50482044409176USD
- 2026-11-17: 249.54980367724608USD
- 2026-11-18: 244.21183361010742USD
- 2026-11-19: 249.54980367724608USD
- 2026-11-20: 240.40884USD
- 2026-11-21: 239.26403599999998USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 15 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Pool access available from 7:30 AM to 6 PM.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Airport shuttle fee: KES 10000 per vehicle
- Airport shuttle fee per child: KES 10000 (from 2 to 12 years old)
- Rollaway bed fee: KES 112.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business centre
Room service
Tour desk
General
Room service
Restaurant
Massage
Barber/Beauty shop
Body treatments
Facial treatments
Kids club
Poolside bar
Packed lunches
Breakfast in the room
Family room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Business centre
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Activities
Swimming pool
Tennis courts
Garden
Golf course (nearby)
Beach (nearby)
Scuba diving
Windsurfing
Billiards
Fishing
Playground
Canoeing
Pool outdoor
Live music
Evening Entertainment
Pool (Infinity)
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi