Baymont by Wyndham Willow Park

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We cleaned our room when we got there. There was roaches in our room. Part of the dresser was broken and the sink fell through the counter. The AC worked really great. The staff are kind of rude but it is what it is. It's what you would expect for 65$ a night.

I booked this hotel for the excellent price value and it had many amenities that I require, like a low pet charge rate and free breakfast. Then I read some of the reviews and started to question my choice. But once I'd checked in, I was so glad I'd chosen the Baymont! They not only had decently sized rooms, but they were exceptionally clean, including the sheets! I didn't see a single bug anywhere! The shower was super hot, which I love, and they didn't require me to give them my old dirty towel when requesting a new one, which I appreciate because I travel with a family of 4, so when we all shower and there's only 2 towels provided, it gets difficult, especially if we stay for an extended time. I don't want to use a new towel per guest every time we shower, so that was nice. They also had a big square table in the room with 2 chairs making it possible for 2 of us to sit together. And when I asked for extra pillows, they had some! Breakfast wasn't vast, but they had cold cereal with milk, hot waffles with syrup and coffee, so not a lot of options, but it was enough. My only criticisms: online it says rollaway beds are available free but was told on site they have none, and if it was colder, I'd definitely want more blankets as there was only a thick sheet atop another sheet instead of a comforter. And I was excited about the hot tub, but the pool was still seasonally closed. Awesome staff! So nice, friendly, polite and helpful! An overall excellent experience! I'll be back!

I ended up not staying night because the room had stains and the other tenants were all out drinking and partying when I arrived back from a wedding at 10pm. My puppy who stayed in the room for 6 hours was anxious and scared when I arrived to pick her up.

Room was old Had been repainted but poor paint job Hot water was a trinkle in the bathroom sink and sink was rusty Mirror wasn't hung. There was a hole in the ceiling from an old air vent or something that was not covered No seal on the room door Check in clerk Jennifer was very nice