Excellence Playa Mujeres- All Inclusive- Adults Only
553 $
/ Nacht
Ø-Preis September
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553 $
/ Nacht
Ø-Preis September
Monatliche Durchschnittspreise
In Excellence Playa Mujeres- All Inclusive- Adults Only liegt der Preis pro Nacht im günstigsten Monat (Juli) durchschnittlich bei 537 $ und im teuersten Monat (Februar) bei 802 $, basierend auf den letzten 12 Monaten.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 774 $ |
| Februar | 802 $ |
| März | 729 $ |
| April | 636 $ |
| Mai | 579 $ |
| Juni | 555 $ |
| Juli | 537 $ |
| August | 547 $ |
| September | 553 $ |
| Oktober | 593 $ |
| November | 656 $ |
| Dezember | 692 $ |
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M
A
M
J
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Sep · 553 $
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Am teuersten: Februar (ca. 802 $)
Am günstigsten: Juli (ca. 537 $)
Über diese Unterkunft
Luxury adults-only all-inclusive resort with 7 outdoor pools, private beach, and full-service spa in Playa Mujeres.
Standort
Mitten in der Gegend Playa Mujeres, einem Stadtteil von Punta Sam, befindet sich Excellence Playa Mujeres - Adults Only All Inclusive in der Nähe eines Golfplatzes und an einem Privatstrand. Cancun Mall und Puerto Cancún Marina Town Center sind einen Ausflug wert, wenn du Lust auf Shoppen hast. Wer lieber die Natur der Region bewundern möchte, sollte Folgendes besuchen: El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (Nationalpark) und Nordstrand. Ebenfalls einen Besuch wert sind diese beiden Highlights: Garrafon Natural Reef Park und Casa de la Cultura de Cancún. Die Region bietet viele Aktivitäten, zum Beispiel Golf.
Restaurant
Pool
Aufzug
Portier
Parkservice
Chemische Reinigung
Standort
Prolongacion Bonampak, S/N, Punta Sam Lote Terrenos 001 MZ, 001 Sm. 003, Zona Continental de Isla de Mujeres, Playa Mujeres, Punta Sam, Isla Mujeres, Bundesstaat Quintana Roo, Mexiko
Zimmeroptionen
1
Suite Club
Zimmerdetails
Anzahl Schlafplätze 8
KlimaanlageWLAN (kostenlos)Minibar
1
Junior Suite with Views
Zimmerdetails
Anzahl Schlafplätze 5
BalkonKlimaanlageZustellbett(en) (auf Anfrage)Safe
1
Standard Suite (Poolblick)
Zimmerdetails
Anzahl Schlafplätze 8
KlimaanlageWLAN (kostenlos)Minibar
1
Zimmer
Zimmerdetails
KlimaanlageWLAN (kostenlos)Minibar
1
Suite Club Ocean Front
Zimmerdetails
Anzahl Schlafplätze 8
KlimaanlageWLAN (kostenlos)Minibar
1
Suite Club with Views
Zimmerdetails
Anzahl Schlafplätze 8
KlimaanlageWLAN (kostenlos)Minibar
1
Suite Ocean Front
Zimmerdetails
Anzahl Schlafplätze 8
KlimaanlageWLAN (kostenlos)Minibar
1
Junior Suite - Meerblick
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 5
KlimaanlageWLAN (kostenlos)Minibar
8
Juniorsuite (Poolview)
Zimmerdetails
Anzahl Schlafplätze 5
807 ft²
BalkonKlimaanlageBadewanneBadezimmer
1
Room Run of House
Zimmerdetails
KlimaanlageWLAN (kostenlos)
6
Standard-Zimmer Mit Kingsize-Bett
Zimmerdetails
Anzahl Schlafplätze 2
807 ft²
BalkonKlimaanlageBadewanneBadezimmerEigener Pool
1
Junior Club Suite mit Meerblick
Zimmerdetails
Anzahl Schlafplätze 5
KlimaanlageWLAN (kostenlos)Minibar
1
Suite Pool View King Bed
Zimmerdetails
Anzahl Schlafplätze 8
KlimaanlageWLAN (kostenlos)Minibar
6
Junior Suite Mit Kingsize-Bett
Zimmerdetails
Anzahl Schlafplätze 2
807 ft²
BalkonKlimaanlageBadewanneBadezimmer
5
Junior-Suite
Zimmerdetails
Anzahl Schlafplätze 5
807 ft²
BalkonKlimaanlageBadewanneBadezimmer
1
Room Pool View
Zimmerdetails
KlimaanlageWLAN (kostenlos)Minibar
1
Standard-Suite Mit Kingsize-Bett
Zimmerdetails
Anzahl Schlafplätze 8
KlimaanlageWLAN (kostenlos)Minibar
1
Club-Zimmer
Zimmerdetails
1
Room Sea View
Zimmerdetails
1
Room Duplex
Zimmerdetails
1
Junior Suite Club with Views
Zimmerdetails
Anzahl Schlafplätze 5
Klimaanlage
1
Junior Suite mit Pool
Zimmerdetails
Anzahl Schlafplätze 5
KlimaanlageWLAN (kostenlos)Minibar
7
Excellence Club Junior Suite Mit Meerblick
Zimmerdetails
Anzahl Schlafplätze 2
807 ft²
BalkonKlimaanlageBadewanneBadezimmer
1
Standard-Suite
Zimmerdetails
Anzahl Schlafplätze 8
KlimaanlageWLAN (kostenlos)Minibar
7
Junior Suite Club
Zimmerdetails
Anzahl Schlafplätze 2
807 ft²
BalkonKlimaanlageBadewanneBadezimmer
7
Suite mit Terrasse
Zimmerdetails
Anzahl Schlafplätze 8
807 ft²
KlimaanlageBadewanneBadezimmerEigener Pool
1
Suite with Double Bed
Zimmerdetails
Anzahl Schlafplätze 8
KlimaanlageWLAN (kostenlos)Minibar
1
Apartment Standard
Zimmerdetails
1
Suite Sea Front
Zimmerdetails
Anzahl Schlafplätze 8
Klimaanlage
Gästebewertungen
9.8
Herausragend
Basierend auf 41 verifizierten Bewertungen
Wer übernachtet hier?
Geschäftlich
0%
Paar
88%
Familie
4%
Gruppe
5%
Alleinreisende
0%
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Im Excellence Playa Mujeres – All Inclusive – Nur für Erwachsene loben Gäste durchweg das freundliche, aufmerksame Personal, die entspannte Atmosphäre nur für Erwachsene, die wunderschöne Anlage und den Strand sowie die zahlreichen Speise- und Freizeitmöglichkeiten. Die Erfahrungen mit der Qualität des Essens und den Wartezeiten in den Restaurants sind jedoch unterschiedlich.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
Im Excellence Playa Mujeres – All Inclusive – Nur für Erwachsene loben Gäste durchweg das freundliche, aufmerksame Personal, die entspannte Atmosphäre nur für Erwachsene, die wunderschöne Anlage und den Strand sowie die zahlreichen Speise- und Freizeitmöglichkeiten. Die Erfahrungen mit der Qualität des Essens und den Wartezeiten in den Restaurants sind jedoch unterschiedlich.
Viele heben sehr saubere Zimmer und gepflegte Einrichtungen hervor, wobei das Spa und das Fitnesscenter besonders genannt werden; einige bemerken, dass bestimmte Bereiche veraltet sind und es gelegentlich zu kleineren Reparaturarbeiten kommt. Die Atmosphäre ist ruhig und auf Paare ausgerichtet, mit begrenzten späten Unterhaltungsmöglichkeiten und frühen Schließzeiten von Bar und Pool. Um Liegen am Pool oder Strand zu bekommen, ist oft ein frühzeitiger Start erforderlich, und die Vorteile des Excellence Clubs werden unterschiedlich bewertet. Insgesamt eignet sich das Hotel für Paare, die ein entspanntes, luxuriöses Urlaubserlebnis suchen, und nicht für eine Partyszene.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Üppige Anlage mit vielen Pools (einschließlich Strömungskanälen), einem wunderschönen Strand, einem hochgelobten Spa und einem gut ausgestatteten Fitnesscenter; es gibt zwar abendliche Shows, aber das Nachtleben endet früh. Wiederkehrende Kommentare beziehen sich auf begrenzte Liegen, einige veraltete oder reparaturbedürftige Bereiche sowie gelegentliche Probleme mit WLAN oder Aufzügen.
Ähnliche Gästebewertungen
2
MATTHEW
2. Aug. 2025
·
Aufenthalt am 3 Nächte
Terrible experience. Won’t be back. The property is clearly 25 years old. Room was hot. Pool waiters were great, but the swim up bar had the WORST bartenders. Terrible attitude towards everyone. Told us “No” on making drinks if it took more than 1 or 2 ingredients. If you plan to hang out at all in the evening later than 8 PM, don’t stay here. Pool bar closes at 6 PM. Pools close at 8 PM. Restaurants were absolute trash. Oregano, the Italian restaurant was the ONLY decent experience. Magna, which is limited to Excellence Club, is NOT worth it. Service was mediocre and their “famous” tomahawk steak was a 3.5/10 at best. Seasons Transfers was amazing though. Both ways. Super clean Suburban and very professional driver. Highly recommend them. The transfers and our trip to Isla for the day was the ONLY thing I would recommend.
Terrible experience. Won’t be back. The property is clearly 25 years old. Room was hot. Pool waiters were great, but the swim up bar had the WORST bartenders. Terrible attitude towards everyone. Told us “No” on making drinks if it took more than 1 or 2 ingredients. If you plan to hang out at all in the evening later than 8 PM, don’t stay here. Pool bar closes at 6 PM. Pools close at 8 PM. Restaurants were absolute trash. Oregano, the Italian restaurant was the ONLY decent experience. Magna, which is limited to Excellence Club, is NOT worth it. Service was mediocre and their “famous” tomahawk steak was a 3.5/10 at best. Seasons Transfers was amazing though. Both ways. Super clean Suburban and very professional driver. Highly recommend them. The transfers and our trip to Isla for the day was the ONLY thing I would recommend.
10
Quinn
2. Sept. 2025
·
Aufenthalt am 5 Nächte
Stayed near the spa and had very tranquil morning dips in the lazy river. Food was good. Facilities cleaned meticulously. Staff was very nice
Stayed near the spa and had very tranquil morning dips in the lazy river. Food was good. Facilities cleaned meticulously. Staff was very nice
10
Melissa
29. Aug. 2025
·
Aufenthalt am 5 Nächte
The service was impeccable, and if something was wrong, they made up for it. I felt safe and well-cared for, and the staff were friendly and attentive. The club beach area had excellent service and someone tidied up the room 2-3x/daily with turn-down service. Just a lovely experience including the hydrotherapy spa treatment. The gym is amazing, and they will be expanding it. I would definitely return to this property.
The service was impeccable, and if something was wrong, they made up for it. I felt safe and well-cared for, and the staff were friendly and attentive. The club beach area had excellent service and someone tidied up the room 2-3x/daily with turn-down service. Just a lovely experience including the hydrotherapy spa treatment. The gym is amazing, and they will be expanding it. I would definitely return to this property.
10
DIANE
19. Aug. 2024
·
Aufenthalt am 4 Nächte
I wish there were more chairs around the main pool
I wish there were more chairs around the main pool
10
Cathy
23. Feb. 2025
·
Aufenthalt am 7 Nächte
Hotel was great, but we were surprised to find that a hotel of this quality didn’t have enough beach chairs for its guests. Also, it appeared that the hotel was understaffed
Hotel was great, but we were surprised to find that a hotel of this quality didn’t have enough beach chairs for its guests. Also, it appeared that the hotel was understaffed
10
Marina Alexandrova
19. März 2025
·
Aufenthalt am 6 Nächte
Great property, beautiful lush vegetation on the grounds, several excellent restaurants. Some exceptional staff members include Lucy, our waitress at the beach, wait staff at Spice restaurant and the Grill, Raul at the Kitchen table and the boys from the entertainment staff. Only challenge was ensuring we find a set of chairs at the beach. Always involved planning and competing with people who reserve chairs. Otherwise- a great stay. We’d go back for sure!
Great property, beautiful lush vegetation on the grounds, several excellent restaurants. Some exceptional staff members include Lucy, our waitress at the beach, wait staff at Spice restaurant and the Grill, Raul at the Kitchen table and the boys from the entertainment staff. Only challenge was ensuring we find a set of chairs at the beach. Always involved planning and competing with people who reserve chairs. Otherwise- a great stay. We’d go back for sure!
10
Carl
26. Mai 2025
·
Aufenthalt am 5 Nächte
LOVED it! Our best resort experience yet! My only small gripe would be that the wifi was really spotty throughout the resort and they could add some more chairs to the beachfront to accommodate guests.
LOVED it! Our best resort experience yet! My only small gripe would be that the wifi was really spotty throughout the resort and they could add some more chairs to the beachfront to accommodate guests.
10
Boubacar Sid
22. Aug. 2025
·
Aufenthalt am 7 Nächte
We spent a very enjoyable week in this great all inclusive adult only resort. The site is enjoyable including the main pools, the surrounding lazy rivers the restaurants, bars, and white sand beach with a lot water sport activities. We loved the visit at Chechen Iza and Isla Mujeres. The staff is very welcoming, friendly, dedicated in their various tasks and dependable. I would advise the resort management the following two things for consideration: 1. Consider including on-site night club(s) to provide that kind of experience to guests. The silent music show and the DJ parties are great but a night club experience would add even more pleasurable experience. 2. Mosquitoes around the pools can be quite annoying in the late afternoon/early evening. The resort may consider installing commercial size mosquito buzzers can are very effective in dealing with mosquitoes. The above suggestions don’t by no means reduce the high quality of all the services provided, which I highly recommend. I will deficit one back.
We spent a very enjoyable week in this great all inclusive adult only resort. The site is enjoyable including the main pools, the surrounding lazy rivers the restaurants, bars, and white sand beach with a lot water sport activities. We loved the visit at Chechen Iza and Isla Mujeres. The staff is very welcoming, friendly, dedicated in their various tasks and dependable. I would advise the resort management the following two things for consideration: 1. Consider including on-site night club(s) to provide that kind of experience to guests. The silent music show and the DJ parties are great but a night club experience would add even more pleasurable experience. 2. Mosquitoes around the pools can be quite annoying in the late afternoon/early evening. The resort may consider installing commercial size mosquito buzzers can are very effective in dealing with mosquitoes. The above suggestions don’t by no means reduce the high quality of all the services provided, which I highly recommend. I will deficit one back.
10
Tavon
26. Okt. 2024
·
Aufenthalt am 5 Nächte
Overall it was amazing experience, however the elevator in building 7 was out of service too often which caused an inconvenience and the Wi-Fi was very weak. The 7 restaurants gave a variety of Yummy food. Will visit again.
Overall it was amazing experience, however the elevator in building 7 was out of service too often which caused an inconvenience and the Wi-Fi was very weak. The 7 restaurants gave a variety of Yummy food. Will visit again.
10
Timothy Allen
20. Okt. 2025
·
Aufenthalt am 3 Nächte
This place never disappoints from the first step in the door to the last step out. Pool is awesome. Staff is the best
This place never disappoints from the first step in the door to the last step out. Pool is awesome. Staff is the best
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reinigung
Die Bewertungen beschreiben durchweg makellose Anlagen und häufige, aufmerksame Reinigungskräfte. Einige wenige Berichte erwähnen muffige Gerüche oder isolierte Probleme (z. B. eine schmutzige Badewanne oder einen Schädlingsbefall).
Ähnliche Gästebewertungen
10
Matthew
26. Nov. 2025
·
Aufenthalt am 5 Nächte
Room was clean and service impeccable.
Room was clean and service impeccable.
10
Joevani Alexander
1. Sept. 2025
·
Aufenthalt am 4 Nächte
Great service, very clean
Great service, very clean
10
Naomie
24. Sept. 2025
·
Aufenthalt am 4 Nächte
Warm and friendly staff with extremely clean room. The property was well kept and consistent. Many options of good quality food and bars that creates a welcoming experience.
Warm and friendly staff with extremely clean room. The property was well kept and consistent. Many options of good quality food and bars that creates a welcoming experience.
2
JACOB
12. Juli 2025
·
Aufenthalt am 3 Nächte
Bed bud bite me a lot
Bed bud bite me a lot
10
Kevin
30. Okt. 2025
·
Aufenthalt am 3 Nächte
The room was always clean, the service was top notch, and the resort was very nice.
The room was always clean, the service was top notch, and the resort was very nice.
10
Jeffrey
16. Apr. 2025
·
Aufenthalt am 5 Nächte
The entire staff was so friendly and accommodating. The food was excellent for an all inclusive. Great entertainment every evening. The grounds, hotel room, pool were immaculate. People cleaning all day, every day. We compared it to the cleanliness of Disneyland. IFKYK!
The entire staff was so friendly and accommodating. The food was excellent for an all inclusive. Great entertainment every evening. The grounds, hotel room, pool were immaculate. People cleaning all day, every day. We compared it to the cleanliness of Disneyland. IFKYK!
10
Anindita
3. Dez. 2024
·
Aufenthalt am 4 Nächte
Had a wonderful stay! We would come again. Food was good, pools are well maintained. The jacuzzi in the room wasn’t clean (I think I have seen comments from others saying the same thing on different websites and Facebook) but otherwise everything else was perfect. We had a swim up suite and it was amazing! Staff is very efficient and great
Had a wonderful stay! We would come again. Food was good, pools are well maintained. The jacuzzi in the room wasn’t clean (I think I have seen comments from others saying the same thing on different websites and Facebook) but otherwise everything else was perfect. We had a swim up suite and it was amazing! Staff is very efficient and great
10
Charles E
2. Juni 2025
·
Aufenthalt am 9 Nächte
We loved how everything was clean and well maintained, every restaurant was excellent, room service was the best, the entertainment was vary good and the staff was the best I've ever seen.
We loved how everything was clean and well maintained, every restaurant was excellent, room service was the best, the entertainment was vary good and the staff was the best I've ever seen.
10
Christina
26. Sept. 2025
·
Aufenthalt am 5 Nächte
The property was beautiful and always clean. Staff was amazing and attentive.
The property was beautiful and always clean. Staff was amazing and attentive.
2
John
29. Dez. 2024
·
Aufenthalt am 6 Nächte
The room first assigned was freezing and had strong mildew smell. Changed rooms and the second was also freezing. Even with extra clothes and blankets the room was intolerable.
The room first assigned was freezing and had strong mildew smell. Changed rooms and the second was also freezing. Even with extra clothes and blankets the room was intolerable.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Zimmer
Die Zimmer sind im Allgemeinen geräumig und komfortabel und bieten Optionen wie direkten Poolzugang oder Tauchbecken auf der Terrasse. Mehrere Bewertungen erwähnen veraltete Dekoration, eingeschränkte Privatsphäre im Badezimmer und gelegentliche Probleme mit der Klimaanlage oder Lärm in der Nähe der Unterhaltungsbereiche.
Ähnliche Gästebewertungen
10
Golda
10. Okt. 2025
·
Aufenthalt am 4 Nächte
This hotel is absolutely beautiful. The property is stunning, but what really stood out was the staff- every single person we interacted with was warm, helpful, and genuinely happy to accommodate anything we needed. They went above and beyond with a smile every time. The food was incredible — honestly, next level. From caviar to tomahawk steak, everything was beautifully done and felt very high-end. That said, there are a couple of things I wish I’d known before going: This is 100% a couples hotel. If you’re single or going with friends, it’s not the right vibe. Everything about the place screams honeymoon or anniversary. The bathroom setup has zero privacy. The shower has a window that looks directly into the room, the shower door is clear, and there’s no actual door separating the toilet or bathroom area from the rest of the room. It’s fine for couples, but if you’re not super comfortable with the people you’re staying with, this could be awkward. Overall, it was a beautiful stay and I’d recommend it to couples who want a romantic, luxury experience. Just not the best fit if you’re going solo or with friends.
This hotel is absolutely beautiful. The property is stunning, but what really stood out was the staff- every single person we interacted with was warm, helpful, and genuinely happy to accommodate anything we needed. They went above and beyond with a smile every time. The food was incredible — honestly, next level. From caviar to tomahawk steak, everything was beautifully done and felt very high-end. That said, there are a couple of things I wish I’d known before going: This is 100% a couples hotel. If you’re single or going with friends, it’s not the right vibe. Everything about the place screams honeymoon or anniversary. The bathroom setup has zero privacy. The shower has a window that looks directly into the room, the shower door is clear, and there’s no actual door separating the toilet or bathroom area from the rest of the room. It’s fine for couples, but if you’re not super comfortable with the people you’re staying with, this could be awkward. Overall, it was a beautiful stay and I’d recommend it to couples who want a romantic, luxury experience. Just not the best fit if you’re going solo or with friends.
10
Russell Scott
27. Sept. 2025
·
Aufenthalt am 5 Nächte
Service and staff were as good as it gets! Facility itself starting to look a little dated but staff more than makes up for it. Property is perfectly manicured! Beach was great with very little seaweed.
Service and staff were as good as it gets! Facility itself starting to look a little dated but staff more than makes up for it. Property is perfectly manicured! Beach was great with very little seaweed.
8
Monique
9. Nov. 2025
·
Aufenthalt am 3 Nächte
Room was clean, could use some modern updates in the rooms. The resort was modern and beautiful!
Room was clean, could use some modern updates in the rooms. The resort was modern and beautiful!
8
Bonica
27. Jan. 2025
·
Aufenthalt am 7 Nächte
Did not like being so close to very loud music till 2300 hours most nights. Need to ask customers if that is ok before rooming them near the mudic
Did not like being so close to very loud music till 2300 hours most nights. Need to ask customers if that is ok before rooming them near the mudic
8
Jason
21. Nov. 2024
·
Aufenthalt am 2 Nächte
Excellence is a solid 4*. The all inclusive, adults only atmosphere is nice, grounds are beautifully decorated, food was very good, for the most part drink and food service was fast. We arrived at the property in the morning and were able to enjoy the property including breakfast and lunch before our check-in time. Here is where it is lacking - you can tell the rooms are getting worn, we had a dinner reservation that we were 10 minutes late to and it was not honored, but was remedied best possible, we were out of our room from 10am-4pm with the "please clean our room" tag on the door, it was not cleaned or restocked, we had to call for housekeeping. No complimentary spa services like when we have stayed at LeBlanc before. Overall, in my opinion the value for the money is not there for this resort and I doubt we will be back. We will try a different one next time or go back to LeBlanc where you get a higher quality of service and more complimentary amenities.
Excellence is a solid 4*. The all inclusive, adults only atmosphere is nice, grounds are beautifully decorated, food was very good, for the most part drink and food service was fast. We arrived at the property in the morning and were able to enjoy the property including breakfast and lunch before our check-in time. Here is where it is lacking - you can tell the rooms are getting worn, we had a dinner reservation that we were 10 minutes late to and it was not honored, but was remedied best possible, we were out of our room from 10am-4pm with the "please clean our room" tag on the door, it was not cleaned or restocked, we had to call for housekeeping. No complimentary spa services like when we have stayed at LeBlanc before. Overall, in my opinion the value for the money is not there for this resort and I doubt we will be back. We will try a different one next time or go back to LeBlanc where you get a higher quality of service and more complimentary amenities.
10
Kaitlyn
29. Nov. 2025
·
Aufenthalt am 7 Nächte
The staff at this resort were incredibly friendly and accommodating. We loved the variety of restaurants, bars, and entertainment options. The rooms were also very spacious and clean.
The staff at this resort were incredibly friendly and accommodating. We loved the variety of restaurants, bars, and entertainment options. The rooms were also very spacious and clean.
8
My
20. Juli 2025
·
Aufenthalt am 5 Nächte
My boyfriend and I stayed here for 4 nights and had a good experience overall. We booked an Excellence Club Ocean View room. The staffs were very nice and friendly. We ran into a few problems while we were here, we were told that our mini fridge/mini bar will be refill every day. We got no refill on the first day and ended up calling the front desk late afternoon the second to ask for it. The worst problem we had happened on our second to last night here. Our AC had broken overnight; we woke up sweating and the floor was wet due to condensation. My boyfriend called the front desk early morning before we left for our tour at 6am. They said they'll send someone out to look. We got back at 2pm, and the room was still hot. Called again and were told to give it an hour to cool since they fixed it this morning. An hour passed and still HOT. They said they'll stop by again; we told them we're leaving for lunch and be back in an hour or 2. Came back from lunch 2 hours later, STILL HOT. It is now 5pm in the afternoon, we had to call again and this time we were able to meet a maintenance guy and really made sure he fixed it. On one of our nights there, we decided to visit AGAVE. We came around 9pm and saw someone leaving on a stretcher. Our greeter was not the nicest, but we understood. We patiently waited to be sat. We saw 3 other couples checked in after us and they were all sat before us. We brought this up and were gaslit and told we would be next.
My boyfriend and I stayed here for 4 nights and had a good experience overall. We booked an Excellence Club Ocean View room. The staffs were very nice and friendly. We ran into a few problems while we were here, we were told that our mini fridge/mini bar will be refill every day. We got no refill on the first day and ended up calling the front desk late afternoon the second to ask for it. The worst problem we had happened on our second to last night here. Our AC had broken overnight; we woke up sweating and the floor was wet due to condensation. My boyfriend called the front desk early morning before we left for our tour at 6am. They said they'll send someone out to look. We got back at 2pm, and the room was still hot. Called again and were told to give it an hour to cool since they fixed it this morning. An hour passed and still HOT. They said they'll stop by again; we told them we're leaving for lunch and be back in an hour or 2. Came back from lunch 2 hours later, STILL HOT. It is now 5pm in the afternoon, we had to call again and this time we were able to meet a maintenance guy and really made sure he fixed it. On one of our nights there, we decided to visit AGAVE. We came around 9pm and saw someone leaving on a stretcher. Our greeter was not the nicest, but we understood. We patiently waited to be sat. We saw 3 other couples checked in after us and they were all sat before us. We brought this up and were gaslit and told we would be next.
10
Tashema
3. Sept. 2025
·
Aufenthalt am 4 Nächte
My room was great!! Very hard to leave had my own pool!!!
My room was great!! Very hard to leave had my own pool!!!
8
Aneseia
14. Juni 2025
·
Aufenthalt am 6 Nächte
Second visit in a Terrace Plunge Pool suite. Beautiful beach and well kept grounds. Restaurants nice and clean. We ordered room service everyday and the food was not as good as our first visit, but service was great and usually a 45 minute minimum wait. Mini fridge on first day was lacking snack wise, but after requesting a restock and providing preferences there were no issues. Rooms could use a simple refresh with new curtains, artwork, and outdoor rugs. Staff was friendly and overall great service.
Second visit in a Terrace Plunge Pool suite. Beautiful beach and well kept grounds. Restaurants nice and clean. We ordered room service everyday and the food was not as good as our first visit, but service was great and usually a 45 minute minimum wait. Mini fridge on first day was lacking snack wise, but after requesting a restock and providing preferences there were no issues. Rooms could use a simple refresh with new curtains, artwork, and outdoor rugs. Staff was friendly and overall great service.
10
Lydia
15. Okt. 2025
·
Aufenthalt am 4 Nächte
Amazing stay! Excellent rooms with comfortable beds. The food was great and there were many options. We stayed Friday-Tuesday and found that the best shows and service were over the weekend Fri-Sun. There was a noticeable drop in quality on Monday-Tuesday, maybe because there was less guests (ex. drinks made lower quality ingredients, food service taking much longer, wait times for dinner etc.). If we returned we would only stay Thurs-Sun. Also the rooms did not have a very private toilet, the door is more like a glass stall.
Amazing stay! Excellent rooms with comfortable beds. The food was great and there were many options. We stayed Friday-Tuesday and found that the best shows and service were over the weekend Fri-Sun. There was a noticeable drop in quality on Monday-Tuesday, maybe because there was less guests (ex. drinks made lower quality ingredients, food service taking much longer, wait times for dinner etc.). If we returned we would only stay Thurs-Sun. Also the rooms did not have a very private toilet, the door is more like a glass stall.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Dienstleistung
Der Service wird durchweg als herzlich, aufmerksam und proaktiv im gesamten Resort gelobt. Einige Gäste berichten von langsamen Abläufen in den Restaurants, gelegentlichen Verzögerungen beim Check-in oder uneinheitlichen Antworten, fühlen sich aber dennoch gut betreut.
Ähnliche Gästebewertungen
10
Antonio
23. Feb. 2025
·
Aufenthalt am 4 Nächte
We love staying at excellence because they always make you feel special. Their commitment to going above and beyond to create a special experience for every guest is incredible! Every staff member is happy to greet you with a smile. We especially felt taken care of by server, Tonatiuh! He was very kind and attentive. You could see how incredibly hard this man works and how he truly loves his job! He was our server for several meals (breakfast and lunch!) sometimes in the same day. Another server by the pool that was especially helpful was Emanuel! He went above and beyond to help us have a great experience! We also participated in some activities at the resort: clay/mud therapy, salsa lessons, and paint & sip. They were all worth the time and enjoyable! We especially enjoyed exploring our creative side during the paint & sip, led by artist Mayte! Finally, we also did an photoshoot with photographer, Orlando. This experience was beyond what we could have expected. He provided the right amount of direction during the shoot, while also listening to what we wanted. The photos came out AMAZING, we just had to purchase the max package (album, 150 photos, and a short video montage w/music). And he was able to get all of this to us, edited, by next day. Overall, we are very pleased with our experience and would love to return in the future!
We love staying at excellence because they always make you feel special. Their commitment to going above and beyond to create a special experience for every guest is incredible! Every staff member is happy to greet you with a smile. We especially felt taken care of by server, Tonatiuh! He was very kind and attentive. You could see how incredibly hard this man works and how he truly loves his job! He was our server for several meals (breakfast and lunch!) sometimes in the same day. Another server by the pool that was especially helpful was Emanuel! He went above and beyond to help us have a great experience! We also participated in some activities at the resort: clay/mud therapy, salsa lessons, and paint & sip. They were all worth the time and enjoyable! We especially enjoyed exploring our creative side during the paint & sip, led by artist Mayte! Finally, we also did an photoshoot with photographer, Orlando. This experience was beyond what we could have expected. He provided the right amount of direction during the shoot, while also listening to what we wanted. The photos came out AMAZING, we just had to purchase the max package (album, 150 photos, and a short video montage w/music). And he was able to get all of this to us, edited, by next day. Overall, we are very pleased with our experience and would love to return in the future!
10
min
24. Okt. 2025
·
Aufenthalt am 3 Nächte
Only for the first day , It was taking forever for us to check in!
Only for the first day , It was taking forever for us to check in!
10
Jorge Rafael
22. Juli 2025
·
Aufenthalt am 4 Nächte
Very nice property, the staff super attentive. The rooms well maintained and clean . We were served in the pool area by a lady named Lucy and at beach by Emmanuel both very courteous and amazing . We are very active travelers, we've have been to Cancun Riviera Maya and Playa Mujeres multiple times and ECELLENCE Adult Only properties are very high in our palces to go back to.. Highly recommended
Very nice property, the staff super attentive. The rooms well maintained and clean . We were served in the pool area by a lady named Lucy and at beach by Emmanuel both very courteous and amazing . We are very active travelers, we've have been to Cancun Riviera Maya and Playa Mujeres multiple times and ECELLENCE Adult Only properties are very high in our palces to go back to.. Highly recommended
10
Riley
4. Okt. 2025
·
Aufenthalt am 1 Nacht
Property was lovely, very friendly and attentive staff, everything is ran through the app
Property was lovely, very friendly and attentive staff, everything is ran through the app
10
Jesus
27. Okt. 2025
·
Aufenthalt am 5 Nächte
The customer service at this property is top notch. Wewill definitely stay again.
The customer service at this property is top notch. Wewill definitely stay again.
2
Frederic
7. Nov. 2025
·
Aufenthalt am 4 Nächte
Good Morning The hotel was lovely but they had given me the wrong room the first night and didn’t put me into the correct room till the next day at almost 5pm ! My boyfriend kept calling the front desk and no one would answer his calls . I had called the day before to make sure that my room was available because I’ve had issues with this in the past and they confirmed that my original room was available and ready for my stay till we get there and they gave us a completely different room than I had booked . The fact that they didn’t answer the phones when you called was ridiculously annoying . The food and the restaurant weren’t that great for the price you pay for this all inclusive . The cleaning staff were amazing but in the first room we got no one ever showed up to clean it which was highly annoying as well .
Good Morning The hotel was lovely but they had given me the wrong room the first night and didn’t put me into the correct room till the next day at almost 5pm ! My boyfriend kept calling the front desk and no one would answer his calls . I had called the day before to make sure that my room was available because I’ve had issues with this in the past and they confirmed that my original room was available and ready for my stay till we get there and they gave us a completely different room than I had booked . The fact that they didn’t answer the phones when you called was ridiculously annoying . The food and the restaurant weren’t that great for the price you pay for this all inclusive . The cleaning staff were amazing but in the first room we got no one ever showed up to clean it which was highly annoying as well .
2
Vanessa Riley
9. Jan. 2025
·
Aufenthalt am 5 Nächte
I left Excellence Playa Mujeres two nights early because I felt unwelcome, uncomfortable, and disappointed by the resort’s failure to deliver a five-star experience. My first room was noisy, located near staff workspaces and walkways, with staff yelling, carts rattling, and people using my patio as a shortcut. The phone barely worked, the shower had no hot water, and the room was dusty and shabby. When I was locked out of my room, it took almost 30 minutes for help to arrive and hours to resolve the issue. Meanwhile, I was stranded and unwell with a migraine. Despite explaining all this, the resort’s response was slow, unapologetic, and dismissive. The second room wasn’t much better, with drains making loud noises, a dirty bathtub upon arrival, and lukewarm water. The food was underwhelming, with overcooked fish at two restaurants. The resort app didn’t work throughout my stay, and the service was inconsistent at best. Having been to other luxury resorts, I was shocked at the poor quality here. I tried to resolve these issues onsite, by phone, and by email, but the resort has effectively ghosted me. If you have any problems during your stay, don’t expect accountability or fair compensation.
I left Excellence Playa Mujeres two nights early because I felt unwelcome, uncomfortable, and disappointed by the resort’s failure to deliver a five-star experience. My first room was noisy, located near staff workspaces and walkways, with staff yelling, carts rattling, and people using my patio as a shortcut. The phone barely worked, the shower had no hot water, and the room was dusty and shabby. When I was locked out of my room, it took almost 30 minutes for help to arrive and hours to resolve the issue. Meanwhile, I was stranded and unwell with a migraine. Despite explaining all this, the resort’s response was slow, unapologetic, and dismissive. The second room wasn’t much better, with drains making loud noises, a dirty bathtub upon arrival, and lukewarm water. The food was underwhelming, with overcooked fish at two restaurants. The resort app didn’t work throughout my stay, and the service was inconsistent at best. Having been to other luxury resorts, I was shocked at the poor quality here. I tried to resolve these issues onsite, by phone, and by email, but the resort has effectively ghosted me. If you have any problems during your stay, don’t expect accountability or fair compensation.
8
Boris
22. Dez. 2024
·
Aufenthalt am 7 Nächte
The service was inconsistent. I had to call them a few times to reload the little fridge in the room, to bring body wash and coffee cups. They service the room but do not always reload the items which ran out. Once they forgot about us in the restaurant- took our order and didn’t bring out our food for 40 minutes. It looks like minor things but in my opinion for 5 starts hotel is unacceptable. The rest was good. The food is delicious. I would recommend to have a buffet for lunch that they didn’t.
The service was inconsistent. I had to call them a few times to reload the little fridge in the room, to bring body wash and coffee cups. They service the room but do not always reload the items which ran out. Once they forgot about us in the restaurant- took our order and didn’t bring out our food for 40 minutes. It looks like minor things but in my opinion for 5 starts hotel is unacceptable. The rest was good. The food is delicious. I would recommend to have a buffet for lunch that they didn’t.
10
Stefanie
14. Nov. 2025
·
Aufenthalt am 4 Nächte
Excellence was a really great all inclusive option. There is really nothing critical to say about it at all. Food and drinks were great, and the service and staff were truly excellent.
Excellence was a really great all inclusive option. There is really nothing critical to say about it at all. Food and drinks were great, and the service and staff were truly excellent.
10
Thomas
20. Sept. 2025
·
Aufenthalt am 6 Nächte
They treat you like family! Bars and restaurants had people that were to make you happy! No issues at all and would recommend to everyone!
They treat you like family! Bars and restaurants had people that were to make you happy! No issues at all and would recommend to everyone!
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Standort
Die Anlage liegt an einem ruhigen, sicheren Strand, etwa 35–40 Minuten vom Flughafen entfernt, in der Nähe der Fähre nach Isla Mujeres. Sie ist friedlich und etwas abgelegen; zu größeren Sehenswürdigkeiten wie Xcaret oder Tulum sind längere Fahrten erforderlich.
Ähnliche Gästebewertungen
10
Russell Scott
27. Sept. 2025
·
Aufenthalt am 5 Nächte
Service and staff were as good as it gets! Facility itself starting to look a little dated but staff more than makes up for it. Property is perfectly manicured! Beach was great with very little seaweed.
Service and staff were as good as it gets! Facility itself starting to look a little dated but staff more than makes up for it. Property is perfectly manicured! Beach was great with very little seaweed.
10
Jose
16. Juli 2025
·
Aufenthalt am 5 Nächte
The service was top notch, the food was delicious and I liked that Isla Mujeres was only a 30 minute ferry ride.
The service was top notch, the food was delicious and I liked that Isla Mujeres was only a 30 minute ferry ride.
10
Kristy Lynn
10. Okt. 2024
·
Aufenthalt am 4 Nächte
Beautiful property, very safe area, wonderful amenities.
Beautiful property, very safe area, wonderful amenities.
10
simone
5. Jan. 2026
·
Aufenthalt am 7 Nächte
Fantastic hotel. Amazing food - great choices Everything is on the app - so make sure you download it. 40mins from airport Airport transfers easy to organise with the hotel at additional cost and charged to your room.
Fantastic hotel. Amazing food - great choices Everything is on the app - so make sure you download it. 40mins from airport Airport transfers easy to organise with the hotel at additional cost and charged to your room.
10
Jennifer
4. Nov. 2024
·
Aufenthalt am 4 Nächte
First time in Cancun and first time at this property. I understand why many folks seem to come back for more. Our stay was magical! The food and drinks were delicious. All of the staff was super nice and accommodating. I would say this should be your choice if you're looking to enjoy a nice and quiet vacation. It's a little far from the "town" so cab prices are high if you plan on doing some exploration outside of the resort. We only left once during our stay to visit Isla Mujeres, and although it was beautiful, it was very busy. Truly made me appreciate the location and resort so much more for its peace and calmness.
First time in Cancun and first time at this property. I understand why many folks seem to come back for more. Our stay was magical! The food and drinks were delicious. All of the staff was super nice and accommodating. I would say this should be your choice if you're looking to enjoy a nice and quiet vacation. It's a little far from the "town" so cab prices are high if you plan on doing some exploration outside of the resort. We only left once during our stay to visit Isla Mujeres, and although it was beautiful, it was very busy. Truly made me appreciate the location and resort so much more for its peace and calmness.
10
Ashleigh
14. Sept. 2025
·
Aufenthalt am 3 Nächte
Every person working there was so friendly and helpful. Beautiful resort & beaches, good food and decent drinks.
Every person working there was so friendly and helpful. Beautiful resort & beaches, good food and decent drinks.
10
Marina Alexandrova
19. März 2025
·
Aufenthalt am 6 Nächte
Great property, beautiful lush vegetation on the grounds, several excellent restaurants. Some exceptional staff members include Lucy, our waitress at the beach, wait staff at Spice restaurant and the Grill, Raul at the Kitchen table and the boys from the entertainment staff. Only challenge was ensuring we find a set of chairs at the beach. Always involved planning and competing with people who reserve chairs. Otherwise- a great stay. We’d go back for sure!
Great property, beautiful lush vegetation on the grounds, several excellent restaurants. Some exceptional staff members include Lucy, our waitress at the beach, wait staff at Spice restaurant and the Grill, Raul at the Kitchen table and the boys from the entertainment staff. Only challenge was ensuring we find a set of chairs at the beach. Always involved planning and competing with people who reserve chairs. Otherwise- a great stay. We’d go back for sure!
10
Boubacar Sid
22. Aug. 2025
·
Aufenthalt am 7 Nächte
We spent a very enjoyable week in this great all inclusive adult only resort. The site is enjoyable including the main pools, the surrounding lazy rivers the restaurants, bars, and white sand beach with a lot water sport activities. We loved the visit at Chechen Iza and Isla Mujeres. The staff is very welcoming, friendly, dedicated in their various tasks and dependable. I would advise the resort management the following two things for consideration: 1. Consider including on-site night club(s) to provide that kind of experience to guests. The silent music show and the DJ parties are great but a night club experience would add even more pleasurable experience. 2. Mosquitoes around the pools can be quite annoying in the late afternoon/early evening. The resort may consider installing commercial size mosquito buzzers can are very effective in dealing with mosquitoes. The above suggestions don’t by no means reduce the high quality of all the services provided, which I highly recommend. I will deficit one back.
We spent a very enjoyable week in this great all inclusive adult only resort. The site is enjoyable including the main pools, the surrounding lazy rivers the restaurants, bars, and white sand beach with a lot water sport activities. We loved the visit at Chechen Iza and Isla Mujeres. The staff is very welcoming, friendly, dedicated in their various tasks and dependable. I would advise the resort management the following two things for consideration: 1. Consider including on-site night club(s) to provide that kind of experience to guests. The silent music show and the DJ parties are great but a night club experience would add even more pleasurable experience. 2. Mosquitoes around the pools can be quite annoying in the late afternoon/early evening. The resort may consider installing commercial size mosquito buzzers can are very effective in dealing with mosquitoes. The above suggestions don’t by no means reduce the high quality of all the services provided, which I highly recommend. I will deficit one back.
10
Nathan
2. März 2025
·
Aufenthalt am 3 Nächte
Excellent Beach area. White Sand with calm blue water.
Excellent Beach area. White Sand with calm blue water.
10
Carlos Harry
21. Sept. 2025
·
Aufenthalt am 4 Nächte
The hotel is very new from we heard in the area. Best for people that want to stay in the hotel to spend their vacation. They do have an app with all resorts information, to entertainment, restaurants and bars. Very private area so it safe. If you plan to go out and do activities do know that the transportation (1hr 20min) is long from Xcaret, playa de Carmen, Cobá, Tulum. The closest is Isla Mujeres with a close ferry. Room is very luxurious like a small studio. We had all inclusive jr suite and loved it. Staff very helpful in transportation and were do dine. Staff very respectful. Earliest establishment open 7am and late one at 10:30. Entertainment was done at 11ish. Hotel room were away from these areas so you do get a quiet sleep. Pool is around the rooms so you don’t need to walk far. Definitely recommend this hotel for people that want to stay in.
The hotel is very new from we heard in the area. Best for people that want to stay in the hotel to spend their vacation. They do have an app with all resorts information, to entertainment, restaurants and bars. Very private area so it safe. If you plan to go out and do activities do know that the transportation (1hr 20min) is long from Xcaret, playa de Carmen, Cobá, Tulum. The closest is Isla Mujeres with a close ferry. Room is very luxurious like a small studio. We had all inclusive jr suite and loved it. Staff very helpful in transportation and were do dine. Staff very respectful. Earliest establishment open 7am and late one at 10:30. Entertainment was done at 11ish. Hotel room were away from these areas so you do get a quiet sleep. Pool is around the rooms so you don’t need to walk far. Definitely recommend this hotel for people that want to stay in.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Gastronomie
Viele genießen die Vielfalt und loben das Frühstücksbuffet und mehrere Restaurants, aber es werden immer wieder lange Wartezeiten beim Abendessen, begrenzte Möglichkeiten am späten Nachmittag sowie uneinheitliche Würzung oder Qualität in den verschiedenen Restaurants erwähnt. Die Getränkequalität kann je nach Bar variieren; vegane Optionen sind vorhanden, können sich aber wiederholen.
Ähnliche Gästebewertungen
6
Edgar Enrique Salcedo
13. Sept. 2025
·
Aufenthalt am 4 Nächte
I just got back from my trip to Excellence Playa Mujeres, this hotel has 10 restaurants and 10 bars, but there’s only 2 or 3 restaurants when it’s time to eat. It’s really difficult for you to find authentic mexican food or meat at this restaurant to be honest, their menu is so limited and almost every menu is plant base, so if you want to eat good do not go here (almost all their food has no taste except from Agave and The Grill restaurants and they’re only open for dinner some days. They never restock the mini bar in my room and spend two days with no water in the room. The hotel is very nice and just needs a couple of updates. Let me just not forget to mention that the wait at the restaurants are just nonsense you could wait up to 45 mins to get you meal at a restaurant. Hotel is visible under staff. Hotel has a lot of summing pools, entertainment was 10/10
I just got back from my trip to Excellence Playa Mujeres, this hotel has 10 restaurants and 10 bars, but there’s only 2 or 3 restaurants when it’s time to eat. It’s really difficult for you to find authentic mexican food or meat at this restaurant to be honest, their menu is so limited and almost every menu is plant base, so if you want to eat good do not go here (almost all their food has no taste except from Agave and The Grill restaurants and they’re only open for dinner some days. They never restock the mini bar in my room and spend two days with no water in the room. The hotel is very nice and just needs a couple of updates. Let me just not forget to mention that the wait at the restaurants are just nonsense you could wait up to 45 mins to get you meal at a restaurant. Hotel is visible under staff. Hotel has a lot of summing pools, entertainment was 10/10
8
Jedediah Wilson
5. Okt. 2025
·
Aufenthalt am 6 Nächte
The property was great over all - beautiful location and grounds. The food was good, but not as good as I was expecting for a 5 star resort - comparing to other 5 stars we’ve stayed at. Drinks were never consistent from bar to bar, seemed rushed when making them, would make mistakes. Staff were nice, but tipping almost seemed expected, which is not what we’re used to either. Probably wouldn’t stay here again knowing what else is out there.
The property was great over all - beautiful location and grounds. The food was good, but not as good as I was expecting for a 5 star resort - comparing to other 5 stars we’ve stayed at. Drinks were never consistent from bar to bar, seemed rushed when making them, would make mistakes. Staff were nice, but tipping almost seemed expected, which is not what we’re used to either. Probably wouldn’t stay here again knowing what else is out there.
10
Haley Marie
15. Sept. 2025
·
Aufenthalt am 6 Nächte
This property was absolutely incredible. With so many dining options available, we couldn’t even make it through them all—and every meal we did try was outstanding. The resort’s nightly activities kept things lively and entertaining, giving us the chance to meet wonderful people and create unforgettable memories. Between the atmosphere, the hospitality, and the variety of experiences, this resort truly exceeded our expectations.
This property was absolutely incredible. With so many dining options available, we couldn’t even make it through them all—and every meal we did try was outstanding. The resort’s nightly activities kept things lively and entertaining, giving us the chance to meet wonderful people and create unforgettable memories. Between the atmosphere, the hospitality, and the variety of experiences, this resort truly exceeded our expectations.
10
joan
15. Okt. 2025
·
Aufenthalt am 3 Nächte
We enjoyed our stay. Good and drinks were great.
We enjoyed our stay. Good and drinks were great.
8
michele
30. Aug. 2025
·
Aufenthalt am 5 Nächte
I am writing to share my experience at the establishment. The cleanliness of the rooms was truly impressive, reflecting a high standard of maintenance. However, I noticed a significant constraint with food options during the late afternoon hours. Having room service as the sole choice between 4 and 6 pm limited the available dining experiences. It would be nice if there were places open on property. This made satisfying hunger a bit challenging during that timeframe. When taking a nighttime walk, I've noticed that the property lights are quite limited. This lack of adequate illumination makes it difficult to see where I am going. I believe better lighting would greatly enhance the safety of all residents. Specifically, the absence of decorative lighting around the pool area is noticeable. I hope that this issue will be addressed to improve the overall ambiance.Overall, I hope this feedback helps to enhance the guest experience in the future.
I am writing to share my experience at the establishment. The cleanliness of the rooms was truly impressive, reflecting a high standard of maintenance. However, I noticed a significant constraint with food options during the late afternoon hours. Having room service as the sole choice between 4 and 6 pm limited the available dining experiences. It would be nice if there were places open on property. This made satisfying hunger a bit challenging during that timeframe. When taking a nighttime walk, I've noticed that the property lights are quite limited. This lack of adequate illumination makes it difficult to see where I am going. I believe better lighting would greatly enhance the safety of all residents. Specifically, the absence of decorative lighting around the pool area is noticeable. I hope that this issue will be addressed to improve the overall ambiance.Overall, I hope this feedback helps to enhance the guest experience in the future.
8
S
15. Feb. 2026
·
Aufenthalt am 8 Nächte
Amazing Staff, Great Resort, Drink and food were good. Only fine print is vegan menu was repeated for some of the restaurant - so be Aware
Amazing Staff, Great Resort, Drink and food were good. Only fine print is vegan menu was repeated for some of the restaurant - so be Aware
10
simone
5. Jan. 2026
·
Aufenthalt am 7 Nächte
Fantastic hotel. Amazing food - great choices Everything is on the app - so make sure you download it. 40mins from airport Airport transfers easy to organise with the hotel at additional cost and charged to your room.
Fantastic hotel. Amazing food - great choices Everything is on the app - so make sure you download it. 40mins from airport Airport transfers easy to organise with the hotel at additional cost and charged to your room.
8
Brad
5. Apr. 2025
·
Aufenthalt am 4 Nächte
This was our 2nd stay at an excellence resort. We stayed at Riviera Cancun prior. They look and feel almost the same. The big difference was seating and staffing. Multiple times we had to wait to be seated for food because the place was full or there wasn't enough to staff to open other restaurants. One day only 1 sit down restaurant was open for lunch. Service was hit or miss once you were seated. Going to the beach was difficult, we never did find an open place to lounge under the trees. Overall it was a good experience that I feel is probably more the norm and our prior visit was the exception. I would go again for sure.
This was our 2nd stay at an excellence resort. We stayed at Riviera Cancun prior. They look and feel almost the same. The big difference was seating and staffing. Multiple times we had to wait to be seated for food because the place was full or there wasn't enough to staff to open other restaurants. One day only 1 sit down restaurant was open for lunch. Service was hit or miss once you were seated. Going to the beach was difficult, we never did find an open place to lounge under the trees. Overall it was a good experience that I feel is probably more the norm and our prior visit was the exception. I would go again for sure.
8
Charlie
26. Aug. 2025
·
Aufenthalt am 5 Nächte
Breakfast and lunch options are very limited. Other than that, all good.
Breakfast and lunch options are very limited. Other than that, all good.
10
Anna
21. Juli 2025
·
Aufenthalt am 2 Nächte
The wait at the restaurants for dinners it's ridiculous, 90 minutes for the steak restaurant, they has empty tables but not enough servers
The wait at the restaurants for dinners it's ridiculous, 90 minutes for the steak restaurant, they has empty tables but not enough servers
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
10
Roya
18. Aug. 2026
·
Aufenthalt am 7 Nächte
We will go again and again! Beyond perfection.
We will go again and again! Beyond perfection.
10
julie
19. Juli 2026
·
Aufenthalt am 7 Nächte
Loved. We needed to be cared for and we were. Love this place and the people.
Loved. We needed to be cared for and we were. Love this place and the people.
10
Savannah
14. Juni 2026
·
Aufenthalt am 3 Nächte
This was the best resort we have ever been to! Highly recommend. Sincerely, a very picky travel queen.
This was the best resort we have ever been to! Highly recommend. Sincerely, a very picky travel queen.
10
Cody James
13. Juni 2026
·
Aufenthalt am 5 Nächte
The property was perfect and every single staff member was so kind! We made some good friends with the workers there! Will 100% go back!
The property was perfect and every single staff member was so kind! We made some good friends with the workers there! Will 100% go back!
10
Landen
13. Juni 2026
·
Aufenthalt am 4 Nächte
Such a beautiful resort and staff!!!!
Such a beautiful resort and staff!!!!
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 00:00
Vor 12:00
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Ziehen Sie dieses Hotel für Ihre Reise nach Punta Sam in Betracht?
Wie sehen die typischen Zimmerpreise für das Excellence Playa Mujeres- All Inclusive- Adults Only in Punta Sam aus?
In den nächsten 60–90 Tagen belaufen sich die Zimmerpreise für das Excellence Playa Mujeres- All Inclusive- Adults Only in Punta Sam in der Regel auf etwa 600 $ pro Nacht für zwei Gäste, wobei die Preise an Spitzentagen von 582 $ bis 850 $ reichen.
Wann ist die beste Reisezeit für das Excellence Playa Mujeres- All Inclusive- Adults Only mit weniger Besuchern?
Juni ist der ruhigste Monat für das Excellence Playa Mujeres- All Inclusive- Adults Only in Punta Sam, während Februar die höchste Nachfrage verzeichnet. Planen Sie für Juni, wenn Sie weniger Menschenmassen bevorzugen; erwarten Sie die höchste Auslastung um Februar herum.
Welcher Monat bietet die günstigsten Preise für das Excellence Playa Mujeres- All Inclusive- Adults Only in Punta Sam?
September ist der günstigste Monat, um im Excellence Playa Mujeres- All Inclusive- Adults Only in Punta Sam zu übernachten, mit einem Durchschnitt von 550 $ pro Nacht; Februar ist mit 883 $ am teuersten. September bietet die niedrigsten Preise, obwohl Juni der ruhigste Monat für Besucherzahlen ist.
Wie vergleichen sich die Preise des Excellence Playa Mujeres- All Inclusive- Adults Only mit anderen Hotels in der Nähe?
Das Excellence Playa Mujeres- All Inclusive- Adults Only in Punta Sam ist günstiger als 3 von 15 vergleichbaren Hotels in der Nähe, mit einem typischen Median von 666 $ pro Nacht gegenüber etwa 589 $ für die Konkurrenz.
Wie ist der Preis pro Nacht im Excellence Playa Mujeres- All Inclusive- Adults Only in Punta Sam im Vergleich zu den letzten Wochen?
Der aktuelle Preis im Excellence Playa Mujeres- All Inclusive- Adults Only in Punta Sam beträgt 438 $ pro Nacht für 2 Gäste und ist für dieses Hotel niedrig: etwa 20 % unter dem Durchschnitt von 564 $ in den letzten 60 Tagen. Die Preise pro Nacht lagen in diesem Zeitraum meist zwischen 510 $ und 670 $.
Preise für kommende Reisedaten
September 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Oktober 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Günstiger
Teurer
Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-09-17: NO DATA
- 2026-09-18: NO DATA
- 2026-09-19: 438.1339038695068USD
- 2026-09-20: 436.9186519714355USD
- 2026-09-21: 436.9186519714355USD
- 2026-09-22: 438.1339038695068USD
- 2026-09-23: 436.9186519714355USD
- 2026-09-24: 438.1339038695068USD
- 2026-09-25: 443.47190727239985USD
- 2026-09-26: 439.1247838194275USD
- 2026-09-27: 444.53663381021113USD
- 2026-09-28: 439.1247838194275USD
- 2026-09-29: 442.8408196470031USD
- 2026-09-30: 443.57089386819456USD
- 2026-10-01: 437.8485875072021USD
- 2026-10-02: 466.9925350289306USD
- 2026-10-03: 466.9925350289306USD
- 2026-10-04: 478.5097006249084USD
- 2026-10-05: 468.1560383710937USD
- 2026-10-06: 472.73858278820796USD
- 2026-10-07: 468.1560383710937USD
- 2026-10-08: 472.73858278820796USD
- 2026-10-09: 466.9925350289306USD
- 2026-10-10: 468.1560383710937USD
- 2026-10-11: 468.1560383710937USD
- 2026-10-12: 468.1560383710937USD
- 2026-10-13: 466.9925350289306USD
- 2026-10-14: 468.1560383710937USD
- 2026-10-15: 468.1560383710937USD
- 2026-10-16: 609.2421123810424USD
- 2026-10-17: 610.9086956032104USD
- 2026-10-18: 583.9572784509277USD
- 2026-10-19: 612.9050709735717USD
- 2026-10-20: 582.5602073023681USD
- 2026-10-21: 585.9436887277526USD
- 2026-10-22: 616.7346039717406USD
- 2026-10-23: 582.5602073023681USD
- 2026-10-24: 558.1748541835632USD
- 2026-10-25: 583.4859120440368USD
- 2026-10-26: 575.9616720149841USD
- 2026-10-27: 587.1712134252318USD
- 2026-10-28: 582.5602073023681USD
- 2026-10-29: 589.7292704186401USD
- 2026-10-30: 637.8501126967162USD
- 2026-10-31: 614.2874567211303USD
- 2026-11-01: 633.6493187751464USD
- 2026-11-02: 633.6493187751464USD
- 2026-11-03: 641.1540482000122USD
- 2026-11-04: 670.4014928335571USD
- 2026-11-05: 662.6813775273437USD
- 2026-11-06: 666.7879750910644USD
- 2026-11-07: 654.8195131362304USD
- 2026-11-08: 666.7879750910644USD
- 2026-11-09: 670.4014928335571USD
- 2026-11-10: 670.4014928335571USD
- 2026-11-11: 699.648937467102USD
- 2026-11-12: 897.8270952961425USD
- 2026-11-13: 907.2344932468872USD
- 2026-11-14: 699.648937467102USD
- 2026-11-15: 637.8501126967162USD
- 2026-11-16: 633.6493187751464USD
- 2026-11-17: 641.1540482000122USD
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
Beliebte Annehmlichkeiten
Restaurant
Pool
Aufzug
Portier
Parkservice
Chemische Reinigung
Aktivitäten
Pool
Tennisplätze
Privatstrand
Garten
Bootfahren
Sporttauchen
Nachtclubs
Pool (Indoor)
Bibliothek
Pool (Outdoor)
Terrasse
Fitness Center (nearby)
Allgemein
Restaurant
Sauna
Massage
Pool-Bar
Coffee Shop/Café
Wheelchair Accessible (Limited)
Dienstleistungen
Portier
Aufzug
Chemische Reinigung
Reinigung
Bankett-Ausstattung
Geldwechsel
Wäschedienst
Ticketservice
Pförtner/in
Gepäckaufbewahrung
Ausgewiesene Raucherzone
Andenken-/Geschenkeladen
24-Hour Front Desk
Parkmöglichkeiten
Parkservice
Kostenfreies Parken