Holiday Inn Express & Suites Evansville Downtown by IHG

Staff was very friendly and professional. Great location and delicious breakfast. We had a great view of the river.

There was a bible pin on the floor heater smoked no bath towel

Location is everything! Add great rooms, parking, staff and breakfast and that is a combo that keeps me coming back each year.

Staff is horrible they are not helpful The three times I’ve stayed here was a waste of time and money They are rude& act as though you are an inconvenience. heard a worker complain to other guests about things she hates at her job which was replacing room keys dealing w/guest after check in and early/late arrival She didn’t JUST say that but told the stories of other guests& how handled them she doesn’t have time for them she rolled eye&huffed when I asked about breakfast times asked for clean towels 2nd day they told us to find some in the hallway our shower had hair in it from prior guests soap was empty asked for late check out refused unless a member asked if they could help store a cake for a hour &refused They were so unprofessional! the gym was clean &the maintenance guy there was nice But there was trash juice dripping from elevator on 6floor to lobby and going throughout lobby the entire day!I booked 4 month advance they raised prices 2different times while I was staying there anytime I tried to call or ask about anything they were hateful&intimidating me (worried they'd make us leave!)I thought I locked in price when booked instead of talking w/me they talked at me&was contradicting each other statements&the paperwork I just gave up I refuse to go back the only thing they have is nice views staff ruined this place could be a great spot for Evansville nice location horrible people This isn’t first time I left review nothing has changed same ppl same problems

Staff is horrible they are not helpful The three times I’ve stayed here was a waste of time and money They are rude& act as though you are an inconvenience. heard a worker complain to other guests about things she hates at her job which was replacing room keys dealing w/guest after check in and early/late arrival She didn’t JUST say that but told the stories of other guests& how handled them she doesn’t have time for them she rolled eye&huffed when I asked about breakfast times asked for clean towels 2nd day they told us to find some in the hallway our shower had hair in it from prior guests soap was empty asked for late check out refused unless a member asked if they could help store a cake for a hour &refused They were so unprofessional! the gym was clean &the maintenance guy there was nice But there was trash juice dripping from elevator on 6floor to lobby and going throughout lobby the entire day!I booked 4 month advance they raised prices 2different times while I was staying there anytime I tried to call or ask about anything they were hateful&intimidating me (worried they'd make us leave!)I thought I locked in price when booked instead of talking w/me they talked at me&was contradicting each other statements&the paperwork I just gave up I refuse to go back the only thing they have is nice views staff ruined this place could be a great spot for Evansville nice location horrible people This isn’t first time I left review nothing has changed same ppl same problems