El MaPi by Inkaterra
From
206 USD
a notte
Seleziona le date per controllare prezzi e disponibilità
From
206 USD
a notte
Informazioni su questa struttura
Dedicati al relax presso la spa completa, dove abbandonarti ai benefici dei massaggi. In questo hotel potrai inoltre contare su il Wi-Fi gratuito, servizi di concierge e negozi di articoli da regalo/edicole.
Servizi
Dedicati al relax presso la spa completa, dove abbandonarti ai benefici dei massaggi. In questo hotel potrai inoltre contare su il Wi-Fi gratuito, servizi di concierge e negozi di articoli da regalo/edicole.
Servizi per le aziende
Potrai usufruire di una reception aperta 24 ore su 24, personale poliglotta e deposito bagagli.
Ristorazione
Un hotel dispone di un ristorante, ma se preferisci restare nella tua stanza potrai richiedere il servizio in camera con orario limitato. Concludi la giornata in bellezza con il tuo drink preferito! Presso questa struttura troverai un bar/lounge davvero fantastico. La colazione a buffet viene servita gratuitamente tutti i giorni dalle ore 05:00 alle ore 09:00.
Camere
Rilassati in una delle 130 camere della struttura, completa di minibar. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di doccia, set di cortesia gratuiti e asciugacapelli. I comfort includono telefoni e casseforti, mentre le pulizie sono eseguite tutti i giorni.
Posizione
Se scegli di alloggiare in El MaPi Hotel by Inkaterra, ti troverai in una zona centrale di Machu Picchu, a pochi passi da Piazza Manco Capac e a meno di 10 minuti a piedi da Sorgenti termali di Aguas Calientes. Questo hotel con spa si trova in zona Huayna Picchu e Sentiero Inca.
Nelle vicinanze
Santuario Storico di Machu Picchu(0.1 miglia)
Piazza Manco Capac(0.1 miglia)
Fiume Urubamba(0.1 miglia)
Sorgenti termali di Aguas Calientes(0.4 miglia)
Fattoria delle Farfalle di Machu Picchu(1 miglia)
Museo de Sitio Manuel Chavez Ballon(1.3 miglia)
Tempio del Sole(2.3 miglia)
Tempio del Condor(2.3 miglia)
Pietra Intihuatana(2.4 miglia)
Tempio delle Tre Finestre(2.4 miglia)
Huayna Picchu(3 miglia)
Ristorante
Sauna
Camere non fumatori
Banco escursioni
Servizio di pulizia
Passeggiate
Posizione
Av. Pachacutec 109, Aguas Calientes, Machu Picchu, Perù
Santuario Storico di Machu Picchu (0.1 miglia)
Piazza Manco Capac (0.1 miglia)
Fiume Urubamba (0.1 miglia)
Sorgenti termali di Aguas Calientes (0.4 miglia)
Fattoria delle Farfalle di Machu Picchu (1 miglia)
Museo de Sitio Manuel Chavez Ballon (1.3 miglia)
Opzioni camera
3
Deluxe Room, 2 beds
Dettagli della camera
2 Letti Singoli
Posti letto: 2
215 ft²
RiscaldamentoWi-Fi (gratuito)Bagno privato
2
Suite, 2 beds
Dettagli della camera
2 Letti Singoli
Posti letto: 2
323 ft²
RiscaldamentoWi-Fi (gratuito)Bagno privato
3
Suite, 1 letto king con divano letto
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 3
RiscaldamentoWi-Fi (gratuito)Bagno privato
3
Suite, 1 letto king
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
RiscaldamentoWi-Fi (gratuito)Bagno privato
3
Camera Deluxe, 1 letto king
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
215 ft²
RiscaldamentoWi-Fi (gratuito)Bagno privato
Recensioni degli ospiti su El MaPi by Inkaterra
8.3
Molto buono
Sulla base di 320 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
0%
In coppia
47%
Famiglia
20%
Gruppo
23%
In solitaria
7%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
I viaggiatori descrivono El MaPi by Inkaterra come centralissimo e comodo per il treno e l'autobus per Machu Picchu, con personale generalmente cordiale e servizi pratici come l'assistenza con i bagagli, anche se il comfort delle camere e altri aspetti possono variare.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
I viaggiatori descrivono El MaPi by Inkaterra come centralissimo e comodo per il treno e l'autobus per Machu Picchu, con personale generalmente cordiale e servizi pratici come l'assistenza con i bagagli, anche se il comfort delle camere e altri aspetti possono variare.
Molti lodano la spa e la sauna e l'arredamento moderno e accattivante. Tra gli aspetti negativi ricorrenti ci sono le pareti sottili, il rumore proveniente dalla strada o dal cortile e occasionali problemi di manutenzione o particolarità della disposizione degli ambienti. I commenti sulla ristorazione sono contrastanti: la colazione supporta le partenze anticipate, mentre le cene incluse variano da eccellenti a deludenti e potrebbero richiedere la prenotazione. In generale, aspettatevi una base pratica per Machu Picchu con servizi solidi ma comfort variabili.
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Servizi
La spa e la sauna sono un punto di forza per molti, ma l'accesso potrebbe richiedere un pass giornaliero a pagamento e alcuni segnalano acqua tiepida o disponibilità limitata. Sono presenti un bar e un ristorante in loco.
Recensioni degli ospiti correlate
8
Nancy
2 apr 2025
·
Soggiorno di 2 notti
The hotel is in a perfect location, the rooms were spacious, modern and clean, and the staff were very helpful. Use of the spa pool and dry sauna were included in our stay. The sauna was great. Would have given 5 stars except the food, which was included in the price, was really bad. We only ate dinner there the first of two nights after tasting the food. I could say more about this, but hopefully the hotel management has a plan for improving. Breakfast was abundant, but so-so at best. We had a mishap with laundry that took a very long time for the hotel to resolve, causing us to almost miss our train to Cusco. They billed us for 30 instead of 3 pair of pants and it seemed to take many layers of authorization to correct the error.
The hotel is in a perfect location, the rooms were spacious, modern and clean, and the staff were very helpful. Use of the spa pool and dry sauna were included in our stay. The sauna was great. Would have given 5 stars except the food, which was included in the price, was really bad. We only ate dinner there the first of two nights after tasting the food. I could say more about this, but hopefully the hotel management has a plan for improving. Breakfast was abundant, but so-so at best. We had a mishap with laundry that took a very long time for the hotel to resolve, causing us to almost miss our train to Cusco. They billed us for 30 instead of 3 pair of pants and it seemed to take many layers of authorization to correct the error.
8
Camille
17 nov 2023
·
Soggiorno di 1 notte
Spa isn’t included and cost a whopping $50 per person for a lukewarm jacuzzi and a 40C sauna. The breakfast wasn’t anything special, the dinner was wonderful though and was included with the night which was a great surprise. The room was great and the staff were wonderful. They kept our backpacking bags after check out (which allowed us to climb up Machu Picchu considerably lighter). They also brought our bags to the train station. Overall great stay, I just wouldn’t recommend the spa.
Spa isn’t included and cost a whopping $50 per person for a lukewarm jacuzzi and a 40C sauna. The breakfast wasn’t anything special, the dinner was wonderful though and was included with the night which was a great surprise. The room was great and the staff were wonderful. They kept our backpacking bags after check out (which allowed us to climb up Machu Picchu considerably lighter). They also brought our bags to the train station. Overall great stay, I just wouldn’t recommend the spa.
10
Kathryn
31 lug 2024
·
Soggiorno di 1 notte
Amazing spa and facilities. The staff are top notch
Amazing spa and facilities. The staff are top notch
6
Lior
2 set 2024
·
Soggiorno di 2 notti
A staff member met me at the train station and escorted me to the hotel which was a nice touch and just a short 5 minute walk. I reserved one of the deluxe rooms. The use of the word deluxe is done loosely. The room was quite small but the worst part (and perhaps should have caught it earlier) is that the room didn’t have any AC system. It was quite stuffy. You could leave the window open but not only it didn’t provide much inbound fresh air but you’d be subjected to loud noise (music, people, crying babies) from the street. If you are a light sleeper expect it to be challenging with the noise. Bathroom was small but sufficient. Bring some toiletries since they only provide shampoo and conditioner. The mattress is rock hard so if you like it then it’ll work well for you. I also found the pillows to be uncomfortable. The complimentary breakfast buffet was elaborate and probably has more items than you’d care to eat early morning before exploring Machu Picchu. They also provide a buffet lunch for around $20 USD and a la carte dinner. I tried the lunch buffet and it was also very elaborate. On the site they have a picture of a jacuzzi so I assumed it was part of the hotel guest amenities. I was wrong. They have a spa but you need to pay a day pass to access the amenities. Check out time is 10am so if you’re hiking and/or visiting Machu Picchu in the morning plan accordingly since they charge a hefty amount if you request a late check out.
A staff member met me at the train station and escorted me to the hotel which was a nice touch and just a short 5 minute walk. I reserved one of the deluxe rooms. The use of the word deluxe is done loosely. The room was quite small but the worst part (and perhaps should have caught it earlier) is that the room didn’t have any AC system. It was quite stuffy. You could leave the window open but not only it didn’t provide much inbound fresh air but you’d be subjected to loud noise (music, people, crying babies) from the street. If you are a light sleeper expect it to be challenging with the noise. Bathroom was small but sufficient. Bring some toiletries since they only provide shampoo and conditioner. The mattress is rock hard so if you like it then it’ll work well for you. I also found the pillows to be uncomfortable. The complimentary breakfast buffet was elaborate and probably has more items than you’d care to eat early morning before exploring Machu Picchu. They also provide a buffet lunch for around $20 USD and a la carte dinner. I tried the lunch buffet and it was also very elaborate. On the site they have a picture of a jacuzzi so I assumed it was part of the hotel guest amenities. I was wrong. They have a spa but you need to pay a day pass to access the amenities. Check out time is 10am so if you’re hiking and/or visiting Machu Picchu in the morning plan accordingly since they charge a hefty amount if you request a late check out.
10
Morgan
16 lug 2025
·
Soggiorno di 2 notti
Amazing location! Updated, clean hotel. The spa was a huge plus. The included lunch/dinner was incredible
Amazing location! Updated, clean hotel. The spa was a huge plus. The included lunch/dinner was incredible
6
Lionel
20 ago 2024
·
Soggiorno di 3 notti
Our stay at the MAPI hotel was a bittersweet experience. We were initially excited to stay at a hotel that not only serves its guests but also supports the local community. The photos of the property, along with the advertised amenities like the restaurant, bar, and especially the spa, looked promising. Unfortunately, the reality didn’t match our expectations. The check-in process was chaotic, with multiple guests arriving at the same time, causing confusion and delays. We were offered a complimentary dinner and breakfast, but our first dinner was extremely disappointing. The suggestions and service were subpar. To make matters worse, I fell in the shower on our first night, which added to the discomfort of our stay. Fortunately, I wasn't seriously injured, but it was a concerning experience. However, the next day, Danilo, one of the younger servers, approached us and provided exceptional service, going above and beyond to make up for the previous night's shortcomings. His professionalism was a bright spot in an otherwise frustrating experience. Another issue we encountered was with the spa services. We were looking forward to using the sauna and pool, but the staff in charge were unavailable, and we were only offered service by appointment at times that were inconvenient for us. This lack of flexibility and poor service led us to cut our stay short and leave a day earlier than planned. It’s surprising that a hotel in a country known for its exceptional tourism and hospitalit
Our stay at the MAPI hotel was a bittersweet experience. We were initially excited to stay at a hotel that not only serves its guests but also supports the local community. The photos of the property, along with the advertised amenities like the restaurant, bar, and especially the spa, looked promising. Unfortunately, the reality didn’t match our expectations. The check-in process was chaotic, with multiple guests arriving at the same time, causing confusion and delays. We were offered a complimentary dinner and breakfast, but our first dinner was extremely disappointing. The suggestions and service were subpar. To make matters worse, I fell in the shower on our first night, which added to the discomfort of our stay. Fortunately, I wasn't seriously injured, but it was a concerning experience. However, the next day, Danilo, one of the younger servers, approached us and provided exceptional service, going above and beyond to make up for the previous night's shortcomings. His professionalism was a bright spot in an otherwise frustrating experience. Another issue we encountered was with the spa services. We were looking forward to using the sauna and pool, but the staff in charge were unavailable, and we were only offered service by appointment at times that were inconvenient for us. This lack of flexibility and poor service led us to cut our stay short and leave a day earlier than planned. It’s surprising that a hotel in a country known for its exceptional tourism and hospitalit
8
Sergio
16 apr 2025
·
Soggiorno di 1 notte
Hotel cool, novo, de muito bom gosto. Basico e sustentavel pela proposta Vantagem csfe manha ser servido a partir das 4 horas da manha e assim cumprir os agendamentos Pará Matchupichu as 6am, caso seja o caso. O unico incoveniente é que a piscina e sauna sao pagas como day use. Nao me atentei a isto e me frustei pois custo é alto considerando a diaria do hotel
Hotel cool, novo, de muito bom gosto. Basico e sustentavel pela proposta Vantagem csfe manha ser servido a partir das 4 horas da manha e assim cumprir os agendamentos Pará Matchupichu as 6am, caso seja o caso. O unico incoveniente é que a piscina e sauna sao pagas como day use. Nao me atentei a isto e me frustei pois custo é alto considerando a diaria do hotel
10
James
20 gen 2024
·
Soggiorno di 1 notte
Great location in the heart of the city and 5 mins walk from the bus station to Machu Picchu. Excellent service. They have a great spa and sauna within the hotel.
Great location in the heart of the city and 5 mins walk from the bus station to Machu Picchu. Excellent service. They have a great spa and sauna within the hotel.
6
Michael
24 set 2025
·
Soggiorno di 2 notti
Two things: pick up at train station as promised was late, so I had already given up and turned my phone data on (costs $) to find my way to the hotel when suddenly he showed up. If there’s one thing to do at the outset, is ge the pickup right. Not the best foot forward. Also, the spa seemed confused a flustered when I walked in without a reservation just to have a sauna and hot bath on my own as a Day Pass. The spa seemed empty, and no English spoken, which is a little surprising since the package pamphlet was bilingual. Anyway, I tried to communicate but gave up as not worth the confusion. The dinner the second night was a bit of a challenge as the restaurant was full and after 20 minutes had to ask for someone to take my order. The food itself was excellent.
Two things: pick up at train station as promised was late, so I had already given up and turned my phone data on (costs $) to find my way to the hotel when suddenly he showed up. If there’s one thing to do at the outset, is ge the pickup right. Not the best foot forward. Also, the spa seemed confused a flustered when I walked in without a reservation just to have a sauna and hot bath on my own as a Day Pass. The spa seemed empty, and no English spoken, which is a little surprising since the package pamphlet was bilingual. Anyway, I tried to communicate but gave up as not worth the confusion. The dinner the second night was a bit of a challenge as the restaurant was full and after 20 minutes had to ask for someone to take my order. The food itself was excellent.
10
Deborah
22 set 2025
·
Soggiorno di 1 notte
We had a lovely room with comfy beds and a great shower after our Inca Trail hike. The included dinner was good and the spa services were excellent. The staff was also very helpful holding our bags and delivering them to our room.. We also enjoyed walking around the area around the hotel and the market and it was only a block to walk to the train station.
We had a lovely room with comfy beds and a great shower after our Inca Trail hike. The included dinner was good and the spa services were excellent. The staff was also very helpful holding our bags and delivering them to our room.. We also enjoyed walking around the area around the hotel and the market and it was only a block to walk to the train station.
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Pulizia
Le camere e le aree comuni sono generalmente pulite e rifatte ogni giorno, con molti che notano spazi ordinati e moderni. Alcuni segnalano odori provenienti dal bagno o piccole lacune nella manutenzione, come problemi di scarico o di acqua calda.
Recensioni degli ospiti correlate
10
Roger
21 ago 2023
·
Soggiorno di 2 notti
Very clean, very friendly staff and restaurant was excellent.
Very clean, very friendly staff and restaurant was excellent.
6
Derek
27 mar 2024
·
Soggiorno di 1 notte
Very noisy in the evening with loud club music until midnight. No sound insulation around room doors so you hear loud guest coming and going in the night. No face tissue in the bathroom. No face towels. No proper shower soap just hand soap. Candy rapper on floor from previous guests.
Very noisy in the evening with loud club music until midnight. No sound insulation around room doors so you hear loud guest coming and going in the night. No face tissue in the bathroom. No face towels. No proper shower soap just hand soap. Candy rapper on floor from previous guests.
4
Xiaoyao
26 nov 2025
·
Soggiorno di 1 notte
Bathroom is smell horrible, there is issue with plumbing possible. Smell like old public restroom..
Bathroom is smell horrible, there is issue with plumbing possible. Smell like old public restroom..
6
Karla
21 giu 2024
·
Soggiorno di 3 notti
El Hotel es lindo pero hacen demasiaso ruido los housekeeping cuando limpian el hotel. Te interrumpe el sueño le falta a los baños un poco mas de aseo lucen algo sucio
El Hotel es lindo pero hacen demasiaso ruido los housekeeping cuando limpian el hotel. Te interrumpe el sueño le falta a los baños un poco mas de aseo lucen algo sucio
8
Wan-Thai
19 dic 2024
·
Soggiorno di 1 notte
We had a great time in El MaPi - clean property with friend staffs. It is easily walkable between hotel, train station, and bus station.
We had a great time in El MaPi - clean property with friend staffs. It is easily walkable between hotel, train station, and bus station.
8
Juan Jesus
19 nov 2024
·
Soggiorno di 1 notte
Las habitaciones limpias y nuevas. Las vistas no eran las mejores pero es difícil por la zona. El hotel muy bien y el personal muy amable y atento.
Las habitaciones limpias y nuevas. Las vistas no eran las mejores pero es difícil por la zona. El hotel muy bien y el personal muy amable y atento.
8
Madison
31 ott 2023
·
Soggiorno di 2 notti
Hotel is obviously upscale, very clean, modern. Staff are very friendly and accommodating. Our room was very clean and comfortable. If I wanted to nit pick I would say the cheap clear plastic shower curtain in a fancy room stood out and no shelves in shower to put shampoo etc on so you have to bend over. The shower also did not drain very well so I got water all in my shampoo bottle. Not the end of the world though... Breakfast & dinner are included in your stay which is nice. Breakfast buffet was adequate, nothing to write home about. The dinner on the other hand was straight up bad. I hate to be negative but it was the worst food we had in our 10 days in Peru. At this price point I had higher expectations. They had a decent selection of items on the dinner menu (same both nights we were here) and the portions were good. But the quality and taste of the meals were subpar. My boyfriend got a pork tenderloin and you could not even cut into it much less chew it so he ended up just eating the veggies it came with. I got pasta and there was barely any sauce, tasted like it came from a jar. Can get much better food for a very affordable price. Overall, nice stay but not worth the money for me. I even used a credit from Hotels.com thankfully otherwise it would have been more. There are so many affordable hotels in Peru, I don't see the sense in paying for this place.
Hotel is obviously upscale, very clean, modern. Staff are very friendly and accommodating. Our room was very clean and comfortable. If I wanted to nit pick I would say the cheap clear plastic shower curtain in a fancy room stood out and no shelves in shower to put shampoo etc on so you have to bend over. The shower also did not drain very well so I got water all in my shampoo bottle. Not the end of the world though... Breakfast & dinner are included in your stay which is nice. Breakfast buffet was adequate, nothing to write home about. The dinner on the other hand was straight up bad. I hate to be negative but it was the worst food we had in our 10 days in Peru. At this price point I had higher expectations. They had a decent selection of items on the dinner menu (same both nights we were here) and the portions were good. But the quality and taste of the meals were subpar. My boyfriend got a pork tenderloin and you could not even cut into it much less chew it so he ended up just eating the veggies it came with. I got pasta and there was barely any sauce, tasted like it came from a jar. Can get much better food for a very affordable price. Overall, nice stay but not worth the money for me. I even used a credit from Hotels.com thankfully otherwise it would have been more. There are so many affordable hotels in Peru, I don't see the sense in paying for this place.
6
Mohit
25 apr 2025
·
Soggiorno di 3 notti
Stayed for 3 nights. Very convenient location close to everything. They pick you up and drop you off at the train station carrying your luggage. Breakfast and dinner was included for us. They did a great job refreshing the room each day. They also had umbrellas in the room which was a good touch Cons: Front desk wanted to give me a room with 2 single beds (for my wife and I). I had to open up Expedia booking and convince them to give me a king bed which they reluctantly did Dinner made both my wife and I sick Bathroom is a little weird with no exhaust fan
Stayed for 3 nights. Very convenient location close to everything. They pick you up and drop you off at the train station carrying your luggage. Breakfast and dinner was included for us. They did a great job refreshing the room each day. They also had umbrellas in the room which was a good touch Cons: Front desk wanted to give me a room with 2 single beds (for my wife and I). I had to open up Expedia booking and convince them to give me a king bed which they reluctantly did Dinner made both my wife and I sick Bathroom is a little weird with no exhaust fan
10
Quintessa
24 nov 2024
·
Soggiorno di 1 notte
Very nice accommodation at the heart of Machu Picchu Pueblo. Loved having access to the restaurant, bar and breakfast and our room was very comfortable and clean.
Very nice accommodation at the heart of Machu Picchu Pueblo. Loved having access to the restaurant, bar and breakfast and our room was very comfortable and clean.
10
Bhavani
14 dic 2023
·
Soggiorno di 1 notte
The property was clean and good. But no hot water. Under repair. Little cold in the morning to bathe.
The property was clean and good. But no hot water. Under repair. Little cold in the morning to bathe.
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Camere
Le camere variano da spaziose e moderne con vista a piccole o con una disposizione insolita, e diversi ospiti segnalano pareti sottili e rumore proveniente dalla strada o dal cortile. Alcuni notano materassi rigidi e l'assenza di aria condizionata.
Recensioni degli ospiti correlate
8
Nancy
2 apr 2025
·
Soggiorno di 2 notti
The hotel is in a perfect location, the rooms were spacious, modern and clean, and the staff were very helpful. Use of the spa pool and dry sauna were included in our stay. The sauna was great. Would have given 5 stars except the food, which was included in the price, was really bad. We only ate dinner there the first of two nights after tasting the food. I could say more about this, but hopefully the hotel management has a plan for improving. Breakfast was abundant, but so-so at best. We had a mishap with laundry that took a very long time for the hotel to resolve, causing us to almost miss our train to Cusco. They billed us for 30 instead of 3 pair of pants and it seemed to take many layers of authorization to correct the error.
The hotel is in a perfect location, the rooms were spacious, modern and clean, and the staff were very helpful. Use of the spa pool and dry sauna were included in our stay. The sauna was great. Would have given 5 stars except the food, which was included in the price, was really bad. We only ate dinner there the first of two nights after tasting the food. I could say more about this, but hopefully the hotel management has a plan for improving. Breakfast was abundant, but so-so at best. We had a mishap with laundry that took a very long time for the hotel to resolve, causing us to almost miss our train to Cusco. They billed us for 30 instead of 3 pair of pants and it seemed to take many layers of authorization to correct the error.
6
Derek
27 mar 2024
·
Soggiorno di 1 notte
Very noisy in the evening with loud club music until midnight. No sound insulation around room doors so you hear loud guest coming and going in the night. No face tissue in the bathroom. No face towels. No proper shower soap just hand soap. Candy rapper on floor from previous guests.
Very noisy in the evening with loud club music until midnight. No sound insulation around room doors so you hear loud guest coming and going in the night. No face tissue in the bathroom. No face towels. No proper shower soap just hand soap. Candy rapper on floor from previous guests.
10
Edward
19 mar 2025
·
Soggiorno di 1 notte
Perfectly located within easy walking distance from the train station and the bus to Machu Picchu. Friendly service, good breakfast and dinner and clean rooms. Comfortable beds as well. Glad we stayed here and we recommend it.
Perfectly located within easy walking distance from the train station and the bus to Machu Picchu. Friendly service, good breakfast and dinner and clean rooms. Comfortable beds as well. Glad we stayed here and we recommend it.
4
Gan
30 giu 2025
·
Soggiorno di 1 notte
Hotel forgot about out spa booking. Foot massage was not the entire time. We booked a suite and room had weird layout with shower in middle of room right next to closet and had no divider but only transparent piece of plastic. AC is too cold and cannot be turned off because there's no switch. The bed sheets are very hard on the skin and there's no lights in public hallways so it's very dark at as well as is the floor is abaonded. Front desk was also not friendly. The welcome guide on arrival day was not welcoming and just walked on his own without even checking if the group behind is caught up or need help
Hotel forgot about out spa booking. Foot massage was not the entire time. We booked a suite and room had weird layout with shower in middle of room right next to closet and had no divider but only transparent piece of plastic. AC is too cold and cannot be turned off because there's no switch. The bed sheets are very hard on the skin and there's no lights in public hallways so it's very dark at as well as is the floor is abaonded. Front desk was also not friendly. The welcome guide on arrival day was not welcoming and just walked on his own without even checking if the group behind is caught up or need help
10
Adam
25 ago 2024
·
Soggiorno di 1 notte
The hotel staff were unbelievably helpful, from helping us print tickets to bringing our luggage to the train station…probably the most helpful hotel staff I have ever encountered - thank you! The one downside to this property was the walls between the rooms were very thin - when someone set an alarm in the next room, you could clearly hear it.
The hotel staff were unbelievably helpful, from helping us print tickets to bringing our luggage to the train station…probably the most helpful hotel staff I have ever encountered - thank you! The one downside to this property was the walls between the rooms were very thin - when someone set an alarm in the next room, you could clearly hear it.
6
Lior
2 set 2024
·
Soggiorno di 2 notti
A staff member met me at the train station and escorted me to the hotel which was a nice touch and just a short 5 minute walk. I reserved one of the deluxe rooms. The use of the word deluxe is done loosely. The room was quite small but the worst part (and perhaps should have caught it earlier) is that the room didn’t have any AC system. It was quite stuffy. You could leave the window open but not only it didn’t provide much inbound fresh air but you’d be subjected to loud noise (music, people, crying babies) from the street. If you are a light sleeper expect it to be challenging with the noise. Bathroom was small but sufficient. Bring some toiletries since they only provide shampoo and conditioner. The mattress is rock hard so if you like it then it’ll work well for you. I also found the pillows to be uncomfortable. The complimentary breakfast buffet was elaborate and probably has more items than you’d care to eat early morning before exploring Machu Picchu. They also provide a buffet lunch for around $20 USD and a la carte dinner. I tried the lunch buffet and it was also very elaborate. On the site they have a picture of a jacuzzi so I assumed it was part of the hotel guest amenities. I was wrong. They have a spa but you need to pay a day pass to access the amenities. Check out time is 10am so if you’re hiking and/or visiting Machu Picchu in the morning plan accordingly since they charge a hefty amount if you request a late check out.
A staff member met me at the train station and escorted me to the hotel which was a nice touch and just a short 5 minute walk. I reserved one of the deluxe rooms. The use of the word deluxe is done loosely. The room was quite small but the worst part (and perhaps should have caught it earlier) is that the room didn’t have any AC system. It was quite stuffy. You could leave the window open but not only it didn’t provide much inbound fresh air but you’d be subjected to loud noise (music, people, crying babies) from the street. If you are a light sleeper expect it to be challenging with the noise. Bathroom was small but sufficient. Bring some toiletries since they only provide shampoo and conditioner. The mattress is rock hard so if you like it then it’ll work well for you. I also found the pillows to be uncomfortable. The complimentary breakfast buffet was elaborate and probably has more items than you’d care to eat early morning before exploring Machu Picchu. They also provide a buffet lunch for around $20 USD and a la carte dinner. I tried the lunch buffet and it was also very elaborate. On the site they have a picture of a jacuzzi so I assumed it was part of the hotel guest amenities. I was wrong. They have a spa but you need to pay a day pass to access the amenities. Check out time is 10am so if you’re hiking and/or visiting Machu Picchu in the morning plan accordingly since they charge a hefty amount if you request a late check out.
10
Michele
28 nov 2025
·
Soggiorno di 2 notti
This place is gorgeous serenity in the midst of what can be a wild town. My 5th floor room with floor to ceiling windows and views of the Andes was everything I’d hoped for! Feel like an ecolodge, right over the river from the train station and walking distance to everything.
This place is gorgeous serenity in the midst of what can be a wild town. My 5th floor room with floor to ceiling windows and views of the Andes was everything I’d hoped for! Feel like an ecolodge, right over the river from the train station and walking distance to everything.
8
Ana Dos
3 lug 2023
·
Soggiorno di 1 notte
This hotel was great except for the noise. It was modern, clean and provided dinner. However the type of doors they have on the deck are very thin and don’t seal into each other so you can hear everything going on in the courtyard. I wasn’t able to sleep because I could hear people talking in the courtyard as well as outside my door. I would give this place 5/5 but the sound was a huge problem and I wasn’t able to sleep at all.
This hotel was great except for the noise. It was modern, clean and provided dinner. However the type of doors they have on the deck are very thin and don’t seal into each other so you can hear everything going on in the courtyard. I wasn’t able to sleep because I could hear people talking in the courtyard as well as outside my door. I would give this place 5/5 but the sound was a huge problem and I wasn’t able to sleep at all.
8
Walid
4 ago 2024
·
Soggiorno di 1 notte
Nice decor, nice staff and eating options. Rooms are nice but not properly insulated from noice in the hallway
Nice decor, nice staff and eating options. Rooms are nice but not properly insulated from noice in the hallway
6
Natasha
13 feb 2026
·
Soggiorno di 1 notte
The hotel was good for one night to visit Machu Picchu. It is never a 4 star hotel. The reception and the rooms are very tired, the food is not great. My room was very small, the beds creaked, the bathroom was tiny, the shower was not great. However, the location is very convenient and the staff are very helpful.
The hotel was good for one night to visit Machu Picchu. It is never a 4 star hotel. The reception and the rooms are very tired, the food is not great. My room was very small, the beds creaked, the bathroom was tiny, the shower was not great. However, the location is very convenient and the staff are very helpful.
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Servizio
Molti sottolineano la cordialità e la disponibilità del personale, con accorgimenti utili come il servizio di trasferimento dalla stazione, la gestione dei bagagli e l'assistenza proattiva. Tra i problemi ricorrenti ci sono l'atteggiamento del personale alla reception, errori nelle prenotazioni o nei trasferimenti e occasionali servizi lenti o disorganizzati.
Recensioni degli ospiti correlate
10
Shaunmesha
14 giu 2025
·
Soggiorno di 1 notte
Beautiful stay! The staff were nice and friendly. Definitely, I recommend.
Beautiful stay! The staff were nice and friendly. Definitely, I recommend.
10
Edward
19 mar 2025
·
Soggiorno di 1 notte
Perfectly located within easy walking distance from the train station and the bus to Machu Picchu. Friendly service, good breakfast and dinner and clean rooms. Comfortable beds as well. Glad we stayed here and we recommend it.
Perfectly located within easy walking distance from the train station and the bus to Machu Picchu. Friendly service, good breakfast and dinner and clean rooms. Comfortable beds as well. Glad we stayed here and we recommend it.
8
Edward
22 mar 2025
·
Very nice hotel in convenient location. The property is a bit oddly configured but the staff is first rate.
Very nice hotel in convenient location. The property is a bit oddly configured but the staff is first rate.
8
Alberto Sato
21 giu 2025
·
Soggiorno di 2 notti
Great location just the reception's manager attitude was terrible!
Great location just the reception's manager attitude was terrible!
10
Daylie
24 giu 2024
·
Soggiorno di 1 notte
Great value, very close to the train station, attentive staff.
Great value, very close to the train station, attentive staff.
10
Santosh
28 ago 2023
·
Soggiorno di 2 notti
Superfriendly staff, especially Monica at the front desk. Gave us a free upgrade for the second night. Pick up and drop off at the train station. We were late for breakfast for one day - restaurant staff went out of their way to accommodate us - made us omlette. Overall, a very positive experience. Definitely will recommend to family and friends.
Superfriendly staff, especially Monica at the front desk. Gave us a free upgrade for the second night. Pick up and drop off at the train station. We were late for breakfast for one day - restaurant staff went out of their way to accommodate us - made us omlette. Overall, a very positive experience. Definitely will recommend to family and friends.
6
Michael
24 set 2025
·
Soggiorno di 2 notti
Two things: pick up at train station as promised was late, so I had already given up and turned my phone data on (costs $) to find my way to the hotel when suddenly he showed up. If there’s one thing to do at the outset, is ge the pickup right. Not the best foot forward. Also, the spa seemed confused a flustered when I walked in without a reservation just to have a sauna and hot bath on my own as a Day Pass. The spa seemed empty, and no English spoken, which is a little surprising since the package pamphlet was bilingual. Anyway, I tried to communicate but gave up as not worth the confusion. The dinner the second night was a bit of a challenge as the restaurant was full and after 20 minutes had to ask for someone to take my order. The food itself was excellent.
Two things: pick up at train station as promised was late, so I had already given up and turned my phone data on (costs $) to find my way to the hotel when suddenly he showed up. If there’s one thing to do at the outset, is ge the pickup right. Not the best foot forward. Also, the spa seemed confused a flustered when I walked in without a reservation just to have a sauna and hot bath on my own as a Day Pass. The spa seemed empty, and no English spoken, which is a little surprising since the package pamphlet was bilingual. Anyway, I tried to communicate but gave up as not worth the confusion. The dinner the second night was a bit of a challenge as the restaurant was full and after 20 minutes had to ask for someone to take my order. The food itself was excellent.
10
Deborah
22 set 2025
·
Soggiorno di 1 notte
We had a lovely room with comfy beds and a great shower after our Inca Trail hike. The included dinner was good and the spa services were excellent. The staff was also very helpful holding our bags and delivering them to our room.. We also enjoyed walking around the area around the hotel and the market and it was only a block to walk to the train station.
We had a lovely room with comfy beds and a great shower after our Inca Trail hike. The included dinner was good and the spa services were excellent. The staff was also very helpful holding our bags and delivering them to our room.. We also enjoyed walking around the area around the hotel and the market and it was only a block to walk to the train station.
2
martha
19 nov 2023
·
Soggiorno di 3 notti
I had a group of 16 passengers staying for a few nights and we had made reservations moths before ,had sent payment in full and a week before they had cancel the reservation because they said they didn’t received payment . Payment that was sent with a Boucher .When we arrived in the reservation we had made reservations for two children and their parents he was the tour conductor the manager at the front desk argued with us saying that the kids had to pay and that they count stay in the same room this where kids of 6 and 8 years .The manager did not gave any solution it was a terrible experience .They had another person in training to collect the passports and she was very rude to the passengers was not ready to help a big group . Monica,Teddy,Isabel are the people at the front desk .They need to change this personal .This was very humiliating experience for our group .They dint want to give an extra bed for the kids . They charged for their food . Check out time guest where returning their keys and a person by the name of Claudia was handling this she insisted in one of our clients need it to pay for a message .The passenger had to look for the receipt to show that he had paid already she was charging for some other persons name not related to the passenger .She dint even apologize .This is probably the 20 th time that I bring groups to this hotel .it was very terrible.I will not return to this hotel or recommend it ta
I had a group of 16 passengers staying for a few nights and we had made reservations moths before ,had sent payment in full and a week before they had cancel the reservation because they said they didn’t received payment . Payment that was sent with a Boucher .When we arrived in the reservation we had made reservations for two children and their parents he was the tour conductor the manager at the front desk argued with us saying that the kids had to pay and that they count stay in the same room this where kids of 6 and 8 years .The manager did not gave any solution it was a terrible experience .They had another person in training to collect the passports and she was very rude to the passengers was not ready to help a big group . Monica,Teddy,Isabel are the people at the front desk .They need to change this personal .This was very humiliating experience for our group .They dint want to give an extra bed for the kids . They charged for their food . Check out time guest where returning their keys and a person by the name of Claudia was handling this she insisted in one of our clients need it to pay for a message .The passenger had to look for the receipt to show that he had paid already she was charging for some other persons name not related to the passenger .She dint even apologize .This is probably the 20 th time that I bring groups to this hotel .it was very terrible.I will not return to this hotel or recommend it ta
10
Justin
26 ott 2024
·
Soggiorno di 1 notte
We had a wonderful stay here. The hotel felt very luxurious. It was nice the channels on the television were in English. The staff made us feel welcomed and they went out of their way to accommodate us.
We had a wonderful stay here. The hotel felt very luxurious. It was nice the channels on the television were in English. The staff made us feel welcomed and they went out of their way to accommodate us.
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Posizione
Posizione eccezionalmente centrale, vicino al treno e all'autobus, circondato da ristoranti e negozi, che rende gli spostamenti facili. Alcuni ospiti menzionano il rumore notturno o proveniente dalla strada a causa della posizione.
Recensioni degli ospiti correlate
10
Edward
19 mar 2025
·
Soggiorno di 1 notte
Perfectly located within easy walking distance from the train station and the bus to Machu Picchu. Friendly service, good breakfast and dinner and clean rooms. Comfortable beds as well. Glad we stayed here and we recommend it.
Perfectly located within easy walking distance from the train station and the bus to Machu Picchu. Friendly service, good breakfast and dinner and clean rooms. Comfortable beds as well. Glad we stayed here and we recommend it.
8
Rajeev
9 set 2025
·
Soggiorno di 2 notti
I wish the location was not in the center of town although it is very lucrative but can be quite busy at night and noisy at times. Otherwise we had a great time at the property.
I wish the location was not in the center of town although it is very lucrative but can be quite busy at night and noisy at times. Otherwise we had a great time at the property.
8
Ivan
7 ago 2025
·
Soggiorno di 2 notti
Prime location in town.
Prime location in town.
10
Thomas
4 gen 2025
·
Soggiorno di 1 notte
Wonderful hotel. Very modern. Excellent location
Wonderful hotel. Very modern. Excellent location
10
FERNANDO
4 giu 2024
·
Soggiorno di 1 notte
This hotel is located just two blocks away from the train station and right on the heart of the street where all the restaurants are located. Staff was warm and welcoming, we had the dinner included , which was great, and the breakfast too, which they serve starting at 4 AM since many of the visitors to the Manchu Picchu archeological site have reservations to arrive very early. We asked for a late checkout ( we got up at 5 AM and wanted to rest back from the ruins before our train departed) and they charged for just $45 extra until 1 PN, which I found very reasonable. The building is pristine, very nice and environmentally conscious
This hotel is located just two blocks away from the train station and right on the heart of the street where all the restaurants are located. Staff was warm and welcoming, we had the dinner included , which was great, and the breakfast too, which they serve starting at 4 AM since many of the visitors to the Manchu Picchu archeological site have reservations to arrive very early. We asked for a late checkout ( we got up at 5 AM and wanted to rest back from the ruins before our train departed) and they charged for just $45 extra until 1 PN, which I found very reasonable. The building is pristine, very nice and environmentally conscious
8
Wan-Thai
19 dic 2024
·
Soggiorno di 1 notte
We had a great time in El MaPi - clean property with friend staffs. It is easily walkable between hotel, train station, and bus station.
We had a great time in El MaPi - clean property with friend staffs. It is easily walkable between hotel, train station, and bus station.
10
Michele
28 nov 2025
·
Soggiorno di 2 notti
This place is gorgeous serenity in the midst of what can be a wild town. My 5th floor room with floor to ceiling windows and views of the Andes was everything I’d hoped for! Feel like an ecolodge, right over the river from the train station and walking distance to everything.
This place is gorgeous serenity in the midst of what can be a wild town. My 5th floor room with floor to ceiling windows and views of the Andes was everything I’d hoped for! Feel like an ecolodge, right over the river from the train station and walking distance to everything.
10
James
20 gen 2024
·
Soggiorno di 1 notte
Great location in the heart of the city and 5 mins walk from the bus station to Machu Picchu. Excellent service. They have a great spa and sauna within the hotel.
Great location in the heart of the city and 5 mins walk from the bus station to Machu Picchu. Excellent service. They have a great spa and sauna within the hotel.
10
Deborah
22 set 2025
·
Soggiorno di 1 notte
We had a lovely room with comfy beds and a great shower after our Inca Trail hike. The included dinner was good and the spa services were excellent. The staff was also very helpful holding our bags and delivering them to our room.. We also enjoyed walking around the area around the hotel and the market and it was only a block to walk to the train station.
We had a lovely room with comfy beds and a great shower after our Inca Trail hike. The included dinner was good and the spa services were excellent. The staff was also very helpful holding our bags and delivering them to our room.. We also enjoyed walking around the area around the hotel and the market and it was only a block to walk to the train station.
10
Brian
6 feb 2026
·
Soggiorno di 2 notti
Hotel is very nicely decorated and right in the middle of town so everything is very easy to walk to
Hotel is very nicely decorated and right in the middle of town so everything is very easy to walk to
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Ristorazione
Colazione e cena sono spesso incluse; la colazione supporta le partenze anticipate ed è generalmente apprezzata. La qualità della cena varia notevolmente, da eccellente a deludente, e per sedersi potrebbe essere necessario prenotare o aspettare.
Recensioni degli ospiti correlate
8
Nancy
2 apr 2025
·
Soggiorno di 2 notti
The hotel is in a perfect location, the rooms were spacious, modern and clean, and the staff were very helpful. Use of the spa pool and dry sauna were included in our stay. The sauna was great. Would have given 5 stars except the food, which was included in the price, was really bad. We only ate dinner there the first of two nights after tasting the food. I could say more about this, but hopefully the hotel management has a plan for improving. Breakfast was abundant, but so-so at best. We had a mishap with laundry that took a very long time for the hotel to resolve, causing us to almost miss our train to Cusco. They billed us for 30 instead of 3 pair of pants and it seemed to take many layers of authorization to correct the error.
The hotel is in a perfect location, the rooms were spacious, modern and clean, and the staff were very helpful. Use of the spa pool and dry sauna were included in our stay. The sauna was great. Would have given 5 stars except the food, which was included in the price, was really bad. We only ate dinner there the first of two nights after tasting the food. I could say more about this, but hopefully the hotel management has a plan for improving. Breakfast was abundant, but so-so at best. We had a mishap with laundry that took a very long time for the hotel to resolve, causing us to almost miss our train to Cusco. They billed us for 30 instead of 3 pair of pants and it seemed to take many layers of authorization to correct the error.
10
Claudia
28 nov 2025
·
Soggiorno di 1 notte
O hotel é muito bem localizado, a estrutura de bar e restaurante é muito boa, optamos pela estadia com jantar incluido e a comida é ótima.
O hotel é muito bem localizado, a estrutura de bar e restaurante é muito boa, optamos pela estadia com jantar incluido e a comida é ótima.
8
fred
25 mar 2024
·
Soggiorno di 1 notte
Perfect location, fantastic staff, great breakfast, dinner was okay.
Perfect location, fantastic staff, great breakfast, dinner was okay.
8
Camille
17 nov 2023
·
Soggiorno di 1 notte
Spa isn’t included and cost a whopping $50 per person for a lukewarm jacuzzi and a 40C sauna. The breakfast wasn’t anything special, the dinner was wonderful though and was included with the night which was a great surprise. The room was great and the staff were wonderful. They kept our backpacking bags after check out (which allowed us to climb up Machu Picchu considerably lighter). They also brought our bags to the train station. Overall great stay, I just wouldn’t recommend the spa.
Spa isn’t included and cost a whopping $50 per person for a lukewarm jacuzzi and a 40C sauna. The breakfast wasn’t anything special, the dinner was wonderful though and was included with the night which was a great surprise. The room was great and the staff were wonderful. They kept our backpacking bags after check out (which allowed us to climb up Machu Picchu considerably lighter). They also brought our bags to the train station. Overall great stay, I just wouldn’t recommend the spa.
10
Morgan
16 lug 2025
·
Soggiorno di 2 notti
Amazing location! Updated, clean hotel. The spa was a huge plus. The included lunch/dinner was incredible
Amazing location! Updated, clean hotel. The spa was a huge plus. The included lunch/dinner was incredible
6
Michael
24 set 2025
·
Soggiorno di 2 notti
Two things: pick up at train station as promised was late, so I had already given up and turned my phone data on (costs $) to find my way to the hotel when suddenly he showed up. If there’s one thing to do at the outset, is ge the pickup right. Not the best foot forward. Also, the spa seemed confused a flustered when I walked in without a reservation just to have a sauna and hot bath on my own as a Day Pass. The spa seemed empty, and no English spoken, which is a little surprising since the package pamphlet was bilingual. Anyway, I tried to communicate but gave up as not worth the confusion. The dinner the second night was a bit of a challenge as the restaurant was full and after 20 minutes had to ask for someone to take my order. The food itself was excellent.
Two things: pick up at train station as promised was late, so I had already given up and turned my phone data on (costs $) to find my way to the hotel when suddenly he showed up. If there’s one thing to do at the outset, is ge the pickup right. Not the best foot forward. Also, the spa seemed confused a flustered when I walked in without a reservation just to have a sauna and hot bath on my own as a Day Pass. The spa seemed empty, and no English spoken, which is a little surprising since the package pamphlet was bilingual. Anyway, I tried to communicate but gave up as not worth the confusion. The dinner the second night was a bit of a challenge as the restaurant was full and after 20 minutes had to ask for someone to take my order. The food itself was excellent.
8
Madison
31 ott 2023
·
Soggiorno di 2 notti
Hotel is obviously upscale, very clean, modern. Staff are very friendly and accommodating. Our room was very clean and comfortable. If I wanted to nit pick I would say the cheap clear plastic shower curtain in a fancy room stood out and no shelves in shower to put shampoo etc on so you have to bend over. The shower also did not drain very well so I got water all in my shampoo bottle. Not the end of the world though... Breakfast & dinner are included in your stay which is nice. Breakfast buffet was adequate, nothing to write home about. The dinner on the other hand was straight up bad. I hate to be negative but it was the worst food we had in our 10 days in Peru. At this price point I had higher expectations. They had a decent selection of items on the dinner menu (same both nights we were here) and the portions were good. But the quality and taste of the meals were subpar. My boyfriend got a pork tenderloin and you could not even cut into it much less chew it so he ended up just eating the veggies it came with. I got pasta and there was barely any sauce, tasted like it came from a jar. Can get much better food for a very affordable price. Overall, nice stay but not worth the money for me. I even used a credit from Hotels.com thankfully otherwise it would have been more. There are so many affordable hotels in Peru, I don't see the sense in paying for this place.
Hotel is obviously upscale, very clean, modern. Staff are very friendly and accommodating. Our room was very clean and comfortable. If I wanted to nit pick I would say the cheap clear plastic shower curtain in a fancy room stood out and no shelves in shower to put shampoo etc on so you have to bend over. The shower also did not drain very well so I got water all in my shampoo bottle. Not the end of the world though... Breakfast & dinner are included in your stay which is nice. Breakfast buffet was adequate, nothing to write home about. The dinner on the other hand was straight up bad. I hate to be negative but it was the worst food we had in our 10 days in Peru. At this price point I had higher expectations. They had a decent selection of items on the dinner menu (same both nights we were here) and the portions were good. But the quality and taste of the meals were subpar. My boyfriend got a pork tenderloin and you could not even cut into it much less chew it so he ended up just eating the veggies it came with. I got pasta and there was barely any sauce, tasted like it came from a jar. Can get much better food for a very affordable price. Overall, nice stay but not worth the money for me. I even used a credit from Hotels.com thankfully otherwise it would have been more. There are so many affordable hotels in Peru, I don't see the sense in paying for this place.
10
Deborah
22 set 2025
·
Soggiorno di 1 notte
We had a lovely room with comfy beds and a great shower after our Inca Trail hike. The included dinner was good and the spa services were excellent. The staff was also very helpful holding our bags and delivering them to our room.. We also enjoyed walking around the area around the hotel and the market and it was only a block to walk to the train station.
We had a lovely room with comfy beds and a great shower after our Inca Trail hike. The included dinner was good and the spa services were excellent. The staff was also very helpful holding our bags and delivering them to our room.. We also enjoyed walking around the area around the hotel and the market and it was only a block to walk to the train station.
10
Laura
26 lug 2025
·
Soggiorno di 3 notti
Beautiful hotel with world class service in excellent location. Close to everything, safe. Four star Breakfast and dinner included. Can’t go wrong here.
Beautiful hotel with world class service in excellent location. Close to everything, safe. Four star Breakfast and dinner included. Can’t go wrong here.
6
Mohit
25 apr 2025
·
Soggiorno di 3 notti
Stayed for 3 nights. Very convenient location close to everything. They pick you up and drop you off at the train station carrying your luggage. Breakfast and dinner was included for us. They did a great job refreshing the room each day. They also had umbrellas in the room which was a good touch Cons: Front desk wanted to give me a room with 2 single beds (for my wife and I). I had to open up Expedia booking and convince them to give me a king bed which they reluctantly did Dinner made both my wife and I sick Bathroom is a little weird with no exhaust fan
Stayed for 3 nights. Very convenient location close to everything. They pick you up and drop you off at the train station carrying your luggage. Breakfast and dinner was included for us. They did a great job refreshing the room each day. They also had umbrellas in the room which was a good touch Cons: Front desk wanted to give me a room with 2 single beds (for my wife and I). I had to open up Expedia booking and convince them to give me a king bed which they reluctantly did Dinner made both my wife and I sick Bathroom is a little weird with no exhaust fan
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10
Gioia
14 ago 2025
·
Soggiorno di 2 notti
Il migliore ad Aguas Calientes!
Il migliore ad Aguas Calientes!
2
Ferdinando
16 ott 2024
·
Soggiorno di 1 notte
Preciso che avevamo una suite, camera umida senza aria condizionata e con un calorifero elettrico ed uno portatile, letto con coperta o trapunta pesante e poco calda, doccia con tappetino di plastica antiscivolo e non igienico. Abbiamo chiesto delle pantofole da camera ma non erano disponibili, ho sollecitato evidenziando che era un hotel 4 stelle e mi sono state fornite delle ciabatte nere di plastica tutte sformate fornite nella S.P.A., vergognose! Colazione assolutamente scadente. Da non tornarci e da non consigliare
Preciso che avevamo una suite, camera umida senza aria condizionata e con un calorifero elettrico ed uno portatile, letto con coperta o trapunta pesante e poco calda, doccia con tappetino di plastica antiscivolo e non igienico. Abbiamo chiesto delle pantofole da camera ma non erano disponibili, ho sollecitato evidenziando che era un hotel 4 stelle e mi sono state fornite delle ciabatte nere di plastica tutte sformate fornite nella S.P.A., vergognose! Colazione assolutamente scadente. Da non tornarci e da non consigliare
10
Cassiano
3 settimane fa
·
Soggiorno di 1 notte
Excelente localização, equipe muito atenciosa. Como eu tinha uma reserva em um restaurante para l jantar, trocaram o jantar incluído por almoço buffet, o que foi ótimo. Café da manhã e buffet excelentes, bar excelente.
Excelente localização, equipe muito atenciosa. Como eu tinha uma reserva em um restaurante para l jantar, trocaram o jantar incluído por almoço buffet, o que foi ótimo. Café da manhã e buffet excelentes, bar excelente.
2
Zoe
27 ago 2026
·
Soggiorno di 2 notti
The hotel was such a disappointment. The reception staff seem overworked and miserable and treatied people rudely. The photos make the hotel seem charming but it's very basic in person. Plastic shower curtain, no shelf to put shampoo etc in shower. One small bar of soap is provided to be used in shower and at sink. Zero soundproofing so it's very difficult to sleep. The hotel has a very loud bar so we couldn't sleep for half the night. This is extra annoying when you have to wake up at 4am. We asked to move to a quieter room and they gave us 10 minutes to pack up and then had to wait 3 hours for another room. No apology. They tried to blame the busy street for the noise when it was their own bar. The only redeeming quality was a restaurant server named Jose or Joseph. He was polite and friendly. Almost everyone else was unhelpful and unfriendly. You have to pay extra to go to the spa facilities. Breakfast was ok. I didn't want to risk the cut fruit. No cereal. It starts very early so that is good, but keep it in mind if you eat later - the food has been sitting around for a few hours.
The hotel was such a disappointment. The reception staff seem overworked and miserable and treatied people rudely. The photos make the hotel seem charming but it's very basic in person. Plastic shower curtain, no shelf to put shampoo etc in shower. One small bar of soap is provided to be used in shower and at sink. Zero soundproofing so it's very difficult to sleep. The hotel has a very loud bar so we couldn't sleep for half the night. This is extra annoying when you have to wake up at 4am. We asked to move to a quieter room and they gave us 10 minutes to pack up and then had to wait 3 hours for another room. No apology. They tried to blame the busy street for the noise when it was their own bar. The only redeeming quality was a restaurant server named Jose or Joseph. He was polite and friendly. Almost everyone else was unhelpful and unfriendly. You have to pay extra to go to the spa facilities. Breakfast was ok. I didn't want to risk the cut fruit. No cereal. It starts very early so that is good, but keep it in mind if you eat later - the food has been sitting around for a few hours.
4
Grégory
8 ago 2026
·
Soggiorno di 1 notte
La seule déception de notre voyage au Pérou. Nous avons passé une nuit dans cet hôtel afin de visiter le Machu Picchu à 6:00 le lendemain matin. Ce qui est une très bonne chose. En revanche, l’hôtel qui est censé être un 4**** n’est pas à la hauteur ! Douche glacée, pas d’eau chaude, OK mais personne nous nous a prévenu que le système était en panne. Chambre grande mais mal entretenue. Bar OK, nous avons décidé de ne pas aller au restaurant étant donné le niveau de l’hôtel. Dommage !
La seule déception de notre voyage au Pérou. Nous avons passé une nuit dans cet hôtel afin de visiter le Machu Picchu à 6:00 le lendemain matin. Ce qui est une très bonne chose. En revanche, l’hôtel qui est censé être un 4**** n’est pas à la hauteur ! Douche glacée, pas d’eau chaude, OK mais personne nous nous a prévenu que le système était en panne. Chambre grande mais mal entretenue. Bar OK, nous avons décidé de ne pas aller au restaurant étant donné le niveau de l’hôtel. Dommage !
Politiche della struttura
Check-in
Check-out
Dalle 13:00 alle 23:59
Prima delle 10:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
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ottobre 2026
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Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-28: NO DATA
- 2026-09-29: NO DATA
- 2026-09-30: 183.11818878857423USD
- 2026-10-01: 180.10838402586367USD
- 2026-10-02: 140.55524024933626USD
- 2026-10-03: NO DATA
- 2026-10-04: 189.83733253375246USD
- 2026-10-05: 193.76041712145997USD
- 2026-10-06: NO DATA
- 2026-10-07: 202.78411767530824USD
- 2026-10-08: 202.78411767530824USD
- 2026-10-09: 148.3903022715912USD
- 2026-10-10: NO DATA
- 2026-10-11: NO DATA
- 2026-10-12: NO DATA
- 2026-10-13: 141.55179342292786USD
- 2026-10-14: NO DATA
- 2026-10-15: 204.20134886410523USD
- 2026-10-16: 204.20134886410523USD
- 2026-10-17: 202.78411767530824USD
- 2026-10-18: NO DATA
- 2026-10-19: NO DATA
- 2026-10-20: NO DATA
- 2026-10-21: NO DATA
- 2026-10-22: 202.0056300363617USD
- 2026-10-23: 202.0056300363617USD
- 2026-10-24: 202.0056300363617USD
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: 158.76223634417727USD
- 2026-10-28: 202.0056300363617USD
- 2026-10-29: 202.0056300363617USD
- 2026-10-30: 202.0056300363617USD
- 2026-10-31: NO DATA
- 2026-11-01: 158.76223634417727USD
- 2026-11-02: 158.76223634417727USD
- 2026-11-03: 206.39706769184878USD
- 2026-11-04: 158.76223634417727USD
- 2026-11-05: 158.76223634417727USD
- 2026-11-06: 158.76223634417727USD
- 2026-11-07: 158.76223634417727USD
- 2026-11-08: 158.76223634417727USD
- 2026-11-09: 202.0056300363617USD
- 2026-11-10: NO DATA
- 2026-11-11: 202.0056300363617USD
- 2026-11-12: 158.76223634417727USD
- 2026-11-13: 158.76223634417727USD
- 2026-11-14: 158.76223634417727USD
- 2026-11-15: 144.18904539601135USD
- 2026-11-16: 158.76223634417727USD
- 2026-11-17: 202.0056300363617USD
- 2026-11-18: 158.76223634417727USD
- 2026-11-19: 158.76223634417727USD
- 2026-11-20: 141.55179342292786USD
- 2026-11-21: 158.76223634417727USD
- 2026-11-22: 158.76223634417727USD
- 2026-11-23: 148.3903022715912USD
- 2026-11-24: 158.76223634417727USD
- 2026-11-25: 158.76223634417727USD
- 2026-11-26: 158.76223634417727USD
- 2026-11-27: 158.98960833996583USD
- 2026-11-28: 158.98960833996583USD
Contatta la struttura in anticipo per prendere accordi per il check-in. I recapiti sono indicati sulla conferma della prenotazione. Gli ospiti devono contattare la struttura in anticipo per ricevere le istruzioni relative al check-in. Al loro arrivo, saranno accolti dal personale alla reception. Se hai domande, contatta la struttura tramite i recapiti indicati sulla conferma di prenotazione. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo potrebbero essere richiesti un documento di identità comprensivo di fotografia e una carta di credito per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.
- La struttura richiede il versamento del saldo con carta di credito entro 30 giorni dall'arrivo per qualsiasi prenotazione il cui pagamento viene effettuato in loco anziché online.
- In Perù, i minori di 18 anni possono soggiornare in una struttura solo se accompagnati da un genitore, un tutore legale o un responsabile debitamente autorizzato. La struttura può chiedere agli accompagnatori adulti di fornire il loro documento d'identità, quello del minore e un'eventuale autorizzazione autenticata. Si consiglia a chi intende viaggiare con bambini di consultare il consolato peruviano prima di partire per ricevere ulteriori istruzioni.
- In base alla legislazione peruviana, non si accettano pagamenti in contanti per importi superiori a 2.000 PEN o 500 USD. I pagamenti con importi superiori devono essere corrisposti tramite carta di credito o altri metodi di pagamento approvati dalla struttura e dalle leggi locali. Non è possibile ripartire i pagamenti in valute diverse.
- Nelle camere della struttura sono ammessi solo gli ospiti registrati.
- Nella struttura non sono ammessi animali, inclusi quelli per l'assistenza ai disabili.
Servizi popolari
Ristorante
Sauna
Camere non fumatori
Banco escursioni
Servizio di pulizia
Passeggiate
Servizi
Banco escursioni
Servizio di pulizia
Deposito bagagli
Lavanderia self-service
24-Hour Front Desk
Internet
Wi-fi gratuito
Informazioni generali
Ristorante
Camere non fumatori
Sauna
Massaggi
SPA e centro benessere
Attività
Passeggiate