The Inveraray Inn, BW Signature Collection

Great room and staff. The bed was a bit uncomfortable but that stay was amazing. The room was so clean and perfect

Room was a bit small but clean. No complaints staff all nice and friendly and helpful decent lunch in the lounge too and lovely full Scottish breakfast

Poor value. Most expensive hotel (of many) we stayed in during our visit to the UK and finished at or near the bottom of the list in almost every regard. The hotel's staff was excellent in our interactions with them, however. Would not be very recommendable to anyone with mobility issues. Lots of stairs and no lift (elevator) so heavy luggage must be carried up stairs. Staff does offer to help with that, however. The carpet was old and dirty and hair was left in the bathroom making things feel somewhat unclean. The bathroom was very small and the room was small. I ordered and ate a pizza there which was not very good and another very poor value. The old building is interesting but could definitely use some updating. The location is great. Nothing lived up to the expense of the hotel and the price of rooms must be determined solely by location and lack of competition. I was happy I shortened my stay to one night instead of two. Its good location made it easy to get around town and to Inverary Castle. We stayed at an inn in a nearby town for 1/3 the price that excelled in all that this hotel failed at.

Great location No lift!

Very beautiful location at head of lake, everyone v helpful but parking is difficult and there is no lift.