CheckIn Restrictions
Late check-in fee: ZAR 500 for check-in between 7:00 PM and midnight;
Age Requirements
Minimum age to check in is 18 years old
Pets
Pets not allowed;
Front Desk Services
The front desk is open daily from 7:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 2 weeks before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; Children 6 years old and younger are not permitted at this property;
Dining
At Phelwana Game Lodge, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 10:30 AM.