The LUMA Hotel, a Member of Design Hotels
$97
/ night
Avg. for October
Prices for The LUMA Hotel, a Member of Design Hotels
Select dates to see prices and availability
$97
/ night
Avg. for October
Monthly average prices
Nightly prices at The LUMA Hotel, a Member of Design Hotels average $73 in March, the cheapest month, and $117 in August, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $74 |
| February | $107 |
| March | $73 |
| April | $80 |
| May | $86 |
| June | $78 |
| July | $103 |
| August | $117 |
| September | $94 |
| October | $97 |
| November | $78 |
| December | $81 |
J
F
M
A
M
J
J
A
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Oct · $97
O
N
D
Most expensive: August (~$117)
Cheapest: March (~$73)
About this property
Centrally located hotel in Kota Kinabalu with 3 restaurants and convenient amenities for a comfortable stay.
Location
Located in Kota Kinabalu, The LUMA Hotel - A Member of Design Hotels is in the city center. Imago Shopping Mall and Plaza Wawasan are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tabin Wildlife Reserve and Tanjung Aru Perdana Park. Downbelow Adventure Centre and Aquascape Center are also worth visiting.
Parking
Restaurant
Non-Smoking Rooms
Dry Cleaning
Housekeeping
Banquet Facilities
Location
Lot 2-5, Block A Sutera Avenue,Sembulan, Kota Kinabalu District, Sabah, Malaysia
Room options
7
Fern Room Standard Double
1 King Bed
Sleeps 2
248 ft²
TV
6
Palm Room Executive Double
1 King Bed
Sleeps 2
366 ft²
Crib(s)TV
8
Green Room Suite Room
2 Queen Beds
Sleeps 4
506 ft²
Crib(s)TV
7
Palm Room Executive Twin
2 Twin Beds
Sleeps 2
366 ft²
Crib(s)TV
7
Family Extraordinary Suite
2 Queen Beds
Sleeps 4
549 ft²
Crib(s)TV
7
Emerald Room Deluxe Twin
1 Twin Bed
Sleeps 2
398 ft²
Crib(s)TV
7
Emerald Room Deluxe Double
1 King Bed
Sleeps 2
398 ft²
Crib(s)TV
8
Eden Room Junior Suite
2 Queen Beds
Sleeps 4
431 ft²
Crib(s)TV
6
Fern Room Standard Twin Room
1 Twin Bed
Sleeps 2
248 ft²
TV
6
Grass Room Superior Twin
1 Twin Bed
Sleeps 2
312 ft²
TV
9
Grass Room Superior Double
1 King Bed
Sleeps 2
312 ft²
TV
Guest reviews of The LUMA Hotel, a Member of Design Hotels
8.9
Fabulous
Based on 7,066 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, travellers describe The LUMA Hotel, a Member of Design Hotels as modern, stylish, and very clean, with a convenient location near Imago Mall, restaurants, and the airport, suitable for short city stays.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Across many reviews, travellers describe The LUMA Hotel, a Member of Design Hotels as modern, stylish, and very clean, with a convenient location near Imago Mall, restaurants, and the airport, suitable for short city stays.
Rooms are spacious and comfortable with thoughtful design, though some face road or aircraft noise and a few guests found the AC or soundproofing insufficient. Staff are widely praised as friendly and helpful, with standout reception, but there are occasional complaints about unhelpful front-desk interactions or denied late checkout. Facilities draw praise for an excellent gym, while the split elevator setup can be confusing and several guests wished for a pool. Breakfast is generally good, though some report limited variety or items running out. Overall, expect a stylish city stay with a few manageable quirks.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
The gym receives strong praise, though it is operated separately, and the split elevator system can be confusing. There is no pool, which several guests missed.
Related guest reviews
10
Pernille
Apr 24, 2025
·
Stayed 2 nights
Great staff. Really friendly. Nice food, and a fantastic room. We missed a pool.
Great staff. Really friendly. Nice food, and a fantastic room. We missed a pool.
8
Harold
May 23, 2023
·
Stayed 1 night
Very nice hotel and design. The best if the hotel has swimming pool but overall we had a very great stay. Breakfast was good too.
Very nice hotel and design. The best if the hotel has swimming pool but overall we had a very great stay. Breakfast was good too.
10
Aftab
Aug 14, 2024
·
Stayed 2 nights
Nice upscale hotel, very close to restaurants, shopping mall and convenient store. Room was nice and big but all rooms are not the same sizes. Breakfast was perfect, not too much food that people waste and enough different varieties to ensure you dont get bored with the same food, and no long waits to get your food. Grab is easy to get to costing approx 30MYR from the airport. Room was nice and clean and i couldnt have asked for anything better. Gym is on the 3rd floor but its outside and is owned by someone else. The elevators can take a day or two to get use to as breakfast is not available from all lifts. The hotel staff are very good especially those on reception and the staff for breakfast, Roaush (i dont think i got his name right) new staff and only been there for 3 months and the hotel has trained him really well, just shows how much attention the hotel has put on achieving the best for its guest. No problem recommend to friends and family.
Nice upscale hotel, very close to restaurants, shopping mall and convenient store. Room was nice and big but all rooms are not the same sizes. Breakfast was perfect, not too much food that people waste and enough different varieties to ensure you dont get bored with the same food, and no long waits to get your food. Grab is easy to get to costing approx 30MYR from the airport. Room was nice and clean and i couldnt have asked for anything better. Gym is on the 3rd floor but its outside and is owned by someone else. The elevators can take a day or two to get use to as breakfast is not available from all lifts. The hotel staff are very good especially those on reception and the staff for breakfast, Roaush (i dont think i got his name right) new staff and only been there for 3 months and the hotel has trained him really well, just shows how much attention the hotel has put on achieving the best for its guest. No problem recommend to friends and family.
6
Donald
Nov 23, 2024
·
Stayed 2 nights
A hotel forced into a former warehouse or something... Twisting, winding bizarre hallway system... Two sets of elevators which don't all go to the same floors and doors... Generally weird overall... Would not stay there again...
A hotel forced into a former warehouse or something... Twisting, winding bizarre hallway system... Two sets of elevators which don't all go to the same floors and doors... Generally weird overall... Would not stay there again...
10
Margarita
Jan 7, 2023
·
Stayed 19,355 nights
A boutique hotel locates at KK , location is convenient and facilities are clean and neat.
A boutique hotel locates at KK , location is convenient and facilities are clean and neat.
10
Aazon
May 31, 2025
·
Stayed 2 nights
Gym is insane for a hotel. Super clean and chic in design.
Gym is insane for a hotel. Super clean and chic in design.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews consistently highlight very clean rooms and well-kept spaces.
Related guest reviews
10
Aftab
Aug 14, 2024
·
Stayed 2 nights
Nice upscale hotel, very close to restaurants, shopping mall and convenient store. Room was nice and big but all rooms are not the same sizes. Breakfast was perfect, not too much food that people waste and enough different varieties to ensure you dont get bored with the same food, and no long waits to get your food. Grab is easy to get to costing approx 30MYR from the airport. Room was nice and clean and i couldnt have asked for anything better. Gym is on the 3rd floor but its outside and is owned by someone else. The elevators can take a day or two to get use to as breakfast is not available from all lifts. The hotel staff are very good especially those on reception and the staff for breakfast, Roaush (i dont think i got his name right) new staff and only been there for 3 months and the hotel has trained him really well, just shows how much attention the hotel has put on achieving the best for its guest. No problem recommend to friends and family.
Nice upscale hotel, very close to restaurants, shopping mall and convenient store. Room was nice and big but all rooms are not the same sizes. Breakfast was perfect, not too much food that people waste and enough different varieties to ensure you dont get bored with the same food, and no long waits to get your food. Grab is easy to get to costing approx 30MYR from the airport. Room was nice and clean and i couldnt have asked for anything better. Gym is on the 3rd floor but its outside and is owned by someone else. The elevators can take a day or two to get use to as breakfast is not available from all lifts. The hotel staff are very good especially those on reception and the staff for breakfast, Roaush (i dont think i got his name right) new staff and only been there for 3 months and the hotel has trained him really well, just shows how much attention the hotel has put on achieving the best for its guest. No problem recommend to friends and family.
10
JUYOUNG
Dec 21, 2024
·
Stayed 4 nights
이마고몰 건너편이라 위치가 너무 좋고, 호텔이 깨끗하고 안락해요.
이마고몰 건너편이라 위치가 너무 좋고, 호텔이 깨끗하고 안락해요.
10
Flora
Oct 5, 2025
·
Stayed 1 night
The staff was super friendly. Beautiful room and clean
The staff was super friendly. Beautiful room and clean
8
hui jeong
Jan 3, 2023
·
Stayed 19,359 nights
깨끗하고 조용했고 직원 친절했어요
깨끗하고 조용했고 직원 친절했어요
8
Toshiro
Jan 2, 2023
·
Stayed 19,358 nights
室内は清潔。 徒歩圏内に、コンビニや和食レストラン、コーヒーショップがあり便利。
室内は清潔。 徒歩圏内に、コンビニや和食レストラン、コーヒーショップがあり便利。
10
Yu Hsien
Feb 10, 2023
·
Stayed 1 night
Luma is our last night in Kota Kinabalu. It is a very well designed hotel, not far from the airport. Across the highway is a new and modern shopping mall. Right next door is the Fish Market Restaurant. It is one of the best restaurant in the city. We were awed by the freshness of the seafood and the delicate way of steaming right in your table for you to watch. Excellent dining experience. The service is superb. The room is spacious, clean and very beautifully designed. Besides, on our trip we lost a bag somewhere. The staff offered us all the help to look for it. They are all very kind and helpful. Overall, highly recommended.
Luma is our last night in Kota Kinabalu. It is a very well designed hotel, not far from the airport. Across the highway is a new and modern shopping mall. Right next door is the Fish Market Restaurant. It is one of the best restaurant in the city. We were awed by the freshness of the seafood and the delicate way of steaming right in your table for you to watch. Excellent dining experience. The service is superb. The room is spacious, clean and very beautifully designed. Besides, on our trip we lost a bag somewhere. The staff offered us all the help to look for it. They are all very kind and helpful. Overall, highly recommended.
10
Margarita
Jan 7, 2023
·
Stayed 19,355 nights
A boutique hotel locates at KK , location is convenient and facilities are clean and neat.
A boutique hotel locates at KK , location is convenient and facilities are clean and neat.
10
SONGMI
Jan 23, 2023
·
Stayed 3 nights
직원분들도 너무 친절하시고, 숙소 내부도 깨끗하고, 전체적으로 너무 만족스러웠습니다. 다시 또 이 호텔에 오고 싶을 정도로요! 있는 기간동안 잘 지냈습니다 :) 단 한가지 아쉬운 점은 비행기 운행할 때 호텔과 가까워서 소음이 조금 난다는 점인데 그래도 좋은 점들이 더많아서 좋았습니다. 감사합니다 Terima kasih!
직원분들도 너무 친절하시고, 숙소 내부도 깨끗하고, 전체적으로 너무 만족스러웠습니다. 다시 또 이 호텔에 오고 싶을 정도로요! 있는 기간동안 잘 지냈습니다 :) 단 한가지 아쉬운 점은 비행기 운행할 때 호텔과 가까워서 소음이 조금 난다는 점인데 그래도 좋은 점들이 더많아서 좋았습니다. 감사합니다 Terima kasih!
10
Yin Shen
Jan 9, 2026
·
Stayed 1 night
Stayed here for 3 nights. The room was spotless upon check-in and also the following days after room cleaning. Highly recommended stay. Location is very convinient, steps away from local cafes and convinience store, close to attractions in KK.
Stayed here for 3 nights. The room was spotless upon check-in and also the following days after room cleaning. Highly recommended stay. Location is very convinient, steps away from local cafes and convinience store, close to attractions in KK.
10
Dajeong
Nov 5, 2023
·
Stayed 1 night
편의점도 바로 아래에 있고 조식도 깔끔하고 좋았어요! 새벽도착 비행기로 간단하게 잠만 잘 곳으로 간 거였는데 그러기엔 너무 좋았고 하루만 묵기엔 아쉬울 정도로 좋았어요! 호텔과 쇼핑몰도 가깝고, 깨끗하고 좋았습니다~
편의점도 바로 아래에 있고 조식도 깔끔하고 좋았어요! 새벽도착 비행기로 간단하게 잠만 잘 곳으로 간 거였는데 그러기엔 너무 좋았고 하루만 묵기엔 아쉬울 정도로 좋았어요! 호텔과 쇼핑몰도 가깝고, 깨끗하고 좋았습니다~
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious and comfortable with stylish design and good amenities. Several reviews note weak soundproofing or road/aircraft noise, and a few mention uneven room sizes or warmer sun-facing rooms.
Related guest reviews
6
ZHI HAN
Jun 26, 2023
·
Stayed 2 nights
Very well designed, instagrammable, aesthetically pleasing hotel. Had a room that was facing the main road and facing the sun, so room would not be as cold even with the aircond at 16 degrees celcius. Receptionist service was below expectations - receptionist was not friendly and accommodative for Marriott's standard. Requested for late check-out additional 1 hour as flight was later at night, but was denied with lame excuses and an attitude. Bellboy however was nice. Good place if you are just looking for a bed to sleep regardless of the experience, but not if you are looking for a pleasant service and friendly environment.
Very well designed, instagrammable, aesthetically pleasing hotel. Had a room that was facing the main road and facing the sun, so room would not be as cold even with the aircond at 16 degrees celcius. Receptionist service was below expectations - receptionist was not friendly and accommodative for Marriott's standard. Requested for late check-out additional 1 hour as flight was later at night, but was denied with lame excuses and an attitude. Bellboy however was nice. Good place if you are just looking for a bed to sleep regardless of the experience, but not if you are looking for a pleasant service and friendly environment.
10
Scott
May 23, 2024
·
Stayed 2 nights
Very nice modern hotel in a reasonably good location. Walkable to Imago Mall and a few dining options nearby including one up the spiral stair case in lobby (unfortunately the staff didnt tell us about this, so we found it after dinner, but still enjoyed a cocktail and dessert there after we found it ourselves). Rooms are modern and comfortable. Only downside is the road noise as we were on the road side of hotel, which overlooks a major highway and the sound proofing is minimal.
Very nice modern hotel in a reasonably good location. Walkable to Imago Mall and a few dining options nearby including one up the spiral stair case in lobby (unfortunately the staff didnt tell us about this, so we found it after dinner, but still enjoyed a cocktail and dessert there after we found it ourselves). Rooms are modern and comfortable. Only downside is the road noise as we were on the road side of hotel, which overlooks a major highway and the sound proofing is minimal.
10
Cindy
Nov 15, 2023
·
Stayed 3 nights
I love the design of the property! The room, the amenities, the comfort and the reception. Great location with food and beverage right at the building. Near to Imago, one of the biggest mall in city. The room is really comfortable, layout and space is impeccable. The shower is huge and the tub is a great after a long day. The bed is firm and bigger than King (super king maybe?), I just love this place so much this is definitely my go-to hotel next time I visit KK.
I love the design of the property! The room, the amenities, the comfort and the reception. Great location with food and beverage right at the building. Near to Imago, one of the biggest mall in city. The room is really comfortable, layout and space is impeccable. The shower is huge and the tub is a great after a long day. The bed is firm and bigger than King (super king maybe?), I just love this place so much this is definitely my go-to hotel next time I visit KK.
8
Young Gwan
Jul 7, 2023
·
Stayed 3 nights
Nice room with AC
Nice room with AC
10
Aftab
Aug 14, 2024
·
Stayed 2 nights
Nice upscale hotel, very close to restaurants, shopping mall and convenient store. Room was nice and big but all rooms are not the same sizes. Breakfast was perfect, not too much food that people waste and enough different varieties to ensure you dont get bored with the same food, and no long waits to get your food. Grab is easy to get to costing approx 30MYR from the airport. Room was nice and clean and i couldnt have asked for anything better. Gym is on the 3rd floor but its outside and is owned by someone else. The elevators can take a day or two to get use to as breakfast is not available from all lifts. The hotel staff are very good especially those on reception and the staff for breakfast, Roaush (i dont think i got his name right) new staff and only been there for 3 months and the hotel has trained him really well, just shows how much attention the hotel has put on achieving the best for its guest. No problem recommend to friends and family.
Nice upscale hotel, very close to restaurants, shopping mall and convenient store. Room was nice and big but all rooms are not the same sizes. Breakfast was perfect, not too much food that people waste and enough different varieties to ensure you dont get bored with the same food, and no long waits to get your food. Grab is easy to get to costing approx 30MYR from the airport. Room was nice and clean and i couldnt have asked for anything better. Gym is on the 3rd floor but its outside and is owned by someone else. The elevators can take a day or two to get use to as breakfast is not available from all lifts. The hotel staff are very good especially those on reception and the staff for breakfast, Roaush (i dont think i got his name right) new staff and only been there for 3 months and the hotel has trained him really well, just shows how much attention the hotel has put on achieving the best for its guest. No problem recommend to friends and family.
10
Shyh Chang
Mar 16, 2023
·
Stayed 1 night
Very close to shopping area, room is big and clean, quiet also, very good
Very close to shopping area, room is big and clean, quiet also, very good
10
Flora
Oct 5, 2025
·
Stayed 1 night
The staff was super friendly. Beautiful room and clean
The staff was super friendly. Beautiful room and clean
10
Kai Teck
Mar 14, 2023
·
Stayed 3 nights
Design of hotel. Comfortable resting area. Not we’ll sound proof.
Design of hotel. Comfortable resting area. Not we’ll sound proof.
8
FLORENT
Aug 7, 2024
·
Stayed 1 night
Nice and friendly Hotel and team Nice room but the one along the road are extremely nosy nights and days very difficult to have a good night
Nice and friendly Hotel and team Nice room but the one along the road are extremely nosy nights and days very difficult to have a good night
10
Jade
Jan 2, 2023
·
Stayed 19,359 nights
What a beautifully presented hotel. The rooms were just stunning. Beds comfy and bathrooms so well designed. We enjoyed everything, including the breakfast. Will definitely be back again!
What a beautifully presented hotel. The rooms were just stunning. Beds comfy and bathrooms so well designed. We enjoyed everything, including the breakfast. Will definitely be back again!
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AI-generated summary based on recent guest reviews
Service
Service is widely described as friendly and helpful, with professional front-desk staff. A few guests reported lapses at reception, including unhelpful communication and denied late checkout.
Related guest reviews
6
ZHI HAN
Jun 26, 2023
·
Stayed 2 nights
Very well designed, instagrammable, aesthetically pleasing hotel. Had a room that was facing the main road and facing the sun, so room would not be as cold even with the aircond at 16 degrees celcius. Receptionist service was below expectations - receptionist was not friendly and accommodative for Marriott's standard. Requested for late check-out additional 1 hour as flight was later at night, but was denied with lame excuses and an attitude. Bellboy however was nice. Good place if you are just looking for a bed to sleep regardless of the experience, but not if you are looking for a pleasant service and friendly environment.
Very well designed, instagrammable, aesthetically pleasing hotel. Had a room that was facing the main road and facing the sun, so room would not be as cold even with the aircond at 16 degrees celcius. Receptionist service was below expectations - receptionist was not friendly and accommodative for Marriott's standard. Requested for late check-out additional 1 hour as flight was later at night, but was denied with lame excuses and an attitude. Bellboy however was nice. Good place if you are just looking for a bed to sleep regardless of the experience, but not if you are looking for a pleasant service and friendly environment.
10
Devina
Oct 24, 2024
·
Stayed 2 nights
Great little hotel in KK. I’ve stayed here twice and both times it was exceptional. The staff are super friendly and helpful.
Great little hotel in KK. I’ve stayed here twice and both times it was exceptional. The staff are super friendly and helpful.
10
Scott
May 23, 2024
·
Stayed 2 nights
Very nice modern hotel in a reasonably good location. Walkable to Imago Mall and a few dining options nearby including one up the spiral stair case in lobby (unfortunately the staff didnt tell us about this, so we found it after dinner, but still enjoyed a cocktail and dessert there after we found it ourselves). Rooms are modern and comfortable. Only downside is the road noise as we were on the road side of hotel, which overlooks a major highway and the sound proofing is minimal.
Very nice modern hotel in a reasonably good location. Walkable to Imago Mall and a few dining options nearby including one up the spiral stair case in lobby (unfortunately the staff didnt tell us about this, so we found it after dinner, but still enjoyed a cocktail and dessert there after we found it ourselves). Rooms are modern and comfortable. Only downside is the road noise as we were on the road side of hotel, which overlooks a major highway and the sound proofing is minimal.
10
Aftab
Aug 14, 2024
·
Stayed 2 nights
Nice upscale hotel, very close to restaurants, shopping mall and convenient store. Room was nice and big but all rooms are not the same sizes. Breakfast was perfect, not too much food that people waste and enough different varieties to ensure you dont get bored with the same food, and no long waits to get your food. Grab is easy to get to costing approx 30MYR from the airport. Room was nice and clean and i couldnt have asked for anything better. Gym is on the 3rd floor but its outside and is owned by someone else. The elevators can take a day or two to get use to as breakfast is not available from all lifts. The hotel staff are very good especially those on reception and the staff for breakfast, Roaush (i dont think i got his name right) new staff and only been there for 3 months and the hotel has trained him really well, just shows how much attention the hotel has put on achieving the best for its guest. No problem recommend to friends and family.
Nice upscale hotel, very close to restaurants, shopping mall and convenient store. Room was nice and big but all rooms are not the same sizes. Breakfast was perfect, not too much food that people waste and enough different varieties to ensure you dont get bored with the same food, and no long waits to get your food. Grab is easy to get to costing approx 30MYR from the airport. Room was nice and clean and i couldnt have asked for anything better. Gym is on the 3rd floor but its outside and is owned by someone else. The elevators can take a day or two to get use to as breakfast is not available from all lifts. The hotel staff are very good especially those on reception and the staff for breakfast, Roaush (i dont think i got his name right) new staff and only been there for 3 months and the hotel has trained him really well, just shows how much attention the hotel has put on achieving the best for its guest. No problem recommend to friends and family.
10
Ted
May 6, 2025
·
Stayed 1 night
Friendly, helpful staff.
Friendly, helpful staff.
8
hui jeong
Jan 3, 2023
·
Stayed 19,359 nights
깨끗하고 조용했고 직원 친절했어요
깨끗하고 조용했고 직원 친절했어요
10
Carlos
Jul 2, 2025
·
Stayed 3 nights
This is a modern city type hotel beautifully decorated, with easy access to nearby restaurants, ideal for a short stay visiting Kotakinabalu .Ms Linda, front desk manager and her team at the reception were outstanding. This greatly professional staff , made our stay a memorable one. Will be back
This is a modern city type hotel beautifully decorated, with easy access to nearby restaurants, ideal for a short stay visiting Kotakinabalu .Ms Linda, front desk manager and her team at the reception were outstanding. This greatly professional staff , made our stay a memorable one. Will be back
10
Yi Chen
Nov 25, 2023
·
Stayed 1 night
Really like the location of the hotel, surrounded by so many restaurants, and it's also close to imago shopping mall, staffs are friendly, serves great breakfast, the supplements are great.
Really like the location of the hotel, surrounded by so many restaurants, and it's also close to imago shopping mall, staffs are friendly, serves great breakfast, the supplements are great.
10
KA HO
Dec 2, 2025
·
Stayed 5 nights
Good location and good service
Good location and good service
10
Yu Hsien
Feb 10, 2023
·
Stayed 1 night
Luma is our last night in Kota Kinabalu. It is a very well designed hotel, not far from the airport. Across the highway is a new and modern shopping mall. Right next door is the Fish Market Restaurant. It is one of the best restaurant in the city. We were awed by the freshness of the seafood and the delicate way of steaming right in your table for you to watch. Excellent dining experience. The service is superb. The room is spacious, clean and very beautifully designed. Besides, on our trip we lost a bag somewhere. The staff offered us all the help to look for it. They are all very kind and helpful. Overall, highly recommended.
Luma is our last night in Kota Kinabalu. It is a very well designed hotel, not far from the airport. Across the highway is a new and modern shopping mall. Right next door is the Fish Market Restaurant. It is one of the best restaurant in the city. We were awed by the freshness of the seafood and the delicate way of steaming right in your table for you to watch. Excellent dining experience. The service is superb. The room is spacious, clean and very beautifully designed. Besides, on our trip we lost a bag somewhere. The staff offered us all the help to look for it. They are all very kind and helpful. Overall, highly recommended.
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AI-generated summary based on recent guest reviews
Location
Convenient, walkable location near Imago Mall, restaurants, and convenience stores, and a short ride from the airport.
Related guest reviews
10
LI
Aug 4, 2023
·
Stayed 1 night
整體來說是很棒的住宿經驗，步行6分鐘即可到達對面的百貨公司，逛街吃飯看電影都很方便。
整體來說是很棒的住宿經驗，步行6分鐘即可到達對面的百貨公司，逛街吃飯看電影都很方便。
10
Scott
May 23, 2024
·
Stayed 2 nights
Very nice modern hotel in a reasonably good location. Walkable to Imago Mall and a few dining options nearby including one up the spiral stair case in lobby (unfortunately the staff didnt tell us about this, so we found it after dinner, but still enjoyed a cocktail and dessert there after we found it ourselves). Rooms are modern and comfortable. Only downside is the road noise as we were on the road side of hotel, which overlooks a major highway and the sound proofing is minimal.
Very nice modern hotel in a reasonably good location. Walkable to Imago Mall and a few dining options nearby including one up the spiral stair case in lobby (unfortunately the staff didnt tell us about this, so we found it after dinner, but still enjoyed a cocktail and dessert there after we found it ourselves). Rooms are modern and comfortable. Only downside is the road noise as we were on the road side of hotel, which overlooks a major highway and the sound proofing is minimal.
10
Aftab
Aug 14, 2024
·
Stayed 2 nights
Nice upscale hotel, very close to restaurants, shopping mall and convenient store. Room was nice and big but all rooms are not the same sizes. Breakfast was perfect, not too much food that people waste and enough different varieties to ensure you dont get bored with the same food, and no long waits to get your food. Grab is easy to get to costing approx 30MYR from the airport. Room was nice and clean and i couldnt have asked for anything better. Gym is on the 3rd floor but its outside and is owned by someone else. The elevators can take a day or two to get use to as breakfast is not available from all lifts. The hotel staff are very good especially those on reception and the staff for breakfast, Roaush (i dont think i got his name right) new staff and only been there for 3 months and the hotel has trained him really well, just shows how much attention the hotel has put on achieving the best for its guest. No problem recommend to friends and family.
Nice upscale hotel, very close to restaurants, shopping mall and convenient store. Room was nice and big but all rooms are not the same sizes. Breakfast was perfect, not too much food that people waste and enough different varieties to ensure you dont get bored with the same food, and no long waits to get your food. Grab is easy to get to costing approx 30MYR from the airport. Room was nice and clean and i couldnt have asked for anything better. Gym is on the 3rd floor but its outside and is owned by someone else. The elevators can take a day or two to get use to as breakfast is not available from all lifts. The hotel staff are very good especially those on reception and the staff for breakfast, Roaush (i dont think i got his name right) new staff and only been there for 3 months and the hotel has trained him really well, just shows how much attention the hotel has put on achieving the best for its guest. No problem recommend to friends and family.
10
Lay Beng
Oct 20, 2023
·
Stayed 4 nights
Near the airport, and one of the newest that’s 5min walk to their newest, largest mall in KK.
Near the airport, and one of the newest that’s 5min walk to their newest, largest mall in KK.
10
JUYOUNG
Dec 21, 2024
·
Stayed 4 nights
이마고몰 건너편이라 위치가 너무 좋고, 호텔이 깨끗하고 안락해요.
이마고몰 건너편이라 위치가 너무 좋고, 호텔이 깨끗하고 안락해요.
10
Carlos
Jul 2, 2025
·
Stayed 3 nights
This is a modern city type hotel beautifully decorated, with easy access to nearby restaurants, ideal for a short stay visiting Kotakinabalu .Ms Linda, front desk manager and her team at the reception were outstanding. This greatly professional staff , made our stay a memorable one. Will be back
This is a modern city type hotel beautifully decorated, with easy access to nearby restaurants, ideal for a short stay visiting Kotakinabalu .Ms Linda, front desk manager and her team at the reception were outstanding. This greatly professional staff , made our stay a memorable one. Will be back
10
KA HO
Dec 2, 2025
·
Stayed 5 nights
Good location and good service
Good location and good service
10
TOMOKO
Aug 9, 2024
·
Stayed 1 night
ホテルは空港の近くです。
ホテルは空港の近くです。
10
Yin Shen
Jan 9, 2026
·
Stayed 1 night
Stayed here for 3 nights. The room was spotless upon check-in and also the following days after room cleaning. Highly recommended stay. Location is very convinient, steps away from local cafes and convinience store, close to attractions in KK.
Stayed here for 3 nights. The room was spotless upon check-in and also the following days after room cleaning. Highly recommended stay. Location is very convinient, steps away from local cafes and convinience store, close to attractions in KK.
10
Wah Yeow Eddie
Dec 9, 2022
·
Stayed 2 nights
Location was excellent. Close to many dining and shopping options, all within walking distance. Will definitely stay here again.
Location was excellent. Close to many dining and shopping options, all within walking distance. Will definitely stay here again.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is generally good to great, but several reviews mention limited variety or occasional shortages.
Related guest reviews
8
??
Oct 19, 2024
·
Stayed 2 nights
아침식사가 좀 부실. 방은 깨끗하고 크고 시설 양호
아침식사가 좀 부실. 방은 깨끗하고 크고 시설 양호
10
Pernille
Apr 24, 2025
·
Stayed 2 nights
Great staff. Really friendly. Nice food, and a fantastic room. We missed a pool.
Great staff. Really friendly. Nice food, and a fantastic room. We missed a pool.
10
Edmund
Jun 17, 2023
·
Stayed 4 nights
The hotel is not a building by itself, but shared with many other shops in the same building (Sutera Avenue). First impression outside the hotel lobby upon arrival does not make you feel like a 4-Stars Hotel. However, after check-in at the lobby and into our room, our perception was totally changed. Their service and the room condition are indeed a 4-Star standard. The hotel staffs were polite and friendly; the room cleanliness is good & up to standard. Convinent shops and restaurants are easily accessible within the same building. A grand shopping mall is also just across the road within 5 mins walk by the overhead bridge. Me and my family had definitely enjoyed our 5D4N stay at the hotel. Will strongly recommend the hotel and will consider the same hotel again if we return on the next trip. Please do keep up and maintain the good standard 👍 The only comment we had is the hotel breakfast, which has limited choice and has the same set menu daily. Hope it can be improved in the future.
The hotel is not a building by itself, but shared with many other shops in the same building (Sutera Avenue). First impression outside the hotel lobby upon arrival does not make you feel like a 4-Stars Hotel. However, after check-in at the lobby and into our room, our perception was totally changed. Their service and the room condition are indeed a 4-Star standard. The hotel staffs were polite and friendly; the room cleanliness is good & up to standard. Convinent shops and restaurants are easily accessible within the same building. A grand shopping mall is also just across the road within 5 mins walk by the overhead bridge. Me and my family had definitely enjoyed our 5D4N stay at the hotel. Will strongly recommend the hotel and will consider the same hotel again if we return on the next trip. Please do keep up and maintain the good standard 👍 The only comment we had is the hotel breakfast, which has limited choice and has the same set menu daily. Hope it can be improved in the future.
10
Scott
May 23, 2024
·
Stayed 2 nights
Very nice modern hotel in a reasonably good location. Walkable to Imago Mall and a few dining options nearby including one up the spiral stair case in lobby (unfortunately the staff didnt tell us about this, so we found it after dinner, but still enjoyed a cocktail and dessert there after we found it ourselves). Rooms are modern and comfortable. Only downside is the road noise as we were on the road side of hotel, which overlooks a major highway and the sound proofing is minimal.
Very nice modern hotel in a reasonably good location. Walkable to Imago Mall and a few dining options nearby including one up the spiral stair case in lobby (unfortunately the staff didnt tell us about this, so we found it after dinner, but still enjoyed a cocktail and dessert there after we found it ourselves). Rooms are modern and comfortable. Only downside is the road noise as we were on the road side of hotel, which overlooks a major highway and the sound proofing is minimal.
8
Harold
May 23, 2023
·
Stayed 1 night
Very nice hotel and design. The best if the hotel has swimming pool but overall we had a very great stay. Breakfast was good too.
Very nice hotel and design. The best if the hotel has swimming pool but overall we had a very great stay. Breakfast was good too.
10
Aftab
Aug 14, 2024
·
Stayed 2 nights
Nice upscale hotel, very close to restaurants, shopping mall and convenient store. Room was nice and big but all rooms are not the same sizes. Breakfast was perfect, not too much food that people waste and enough different varieties to ensure you dont get bored with the same food, and no long waits to get your food. Grab is easy to get to costing approx 30MYR from the airport. Room was nice and clean and i couldnt have asked for anything better. Gym is on the 3rd floor but its outside and is owned by someone else. The elevators can take a day or two to get use to as breakfast is not available from all lifts. The hotel staff are very good especially those on reception and the staff for breakfast, Roaush (i dont think i got his name right) new staff and only been there for 3 months and the hotel has trained him really well, just shows how much attention the hotel has put on achieving the best for its guest. No problem recommend to friends and family.
Nice upscale hotel, very close to restaurants, shopping mall and convenient store. Room was nice and big but all rooms are not the same sizes. Breakfast was perfect, not too much food that people waste and enough different varieties to ensure you dont get bored with the same food, and no long waits to get your food. Grab is easy to get to costing approx 30MYR from the airport. Room was nice and clean and i couldnt have asked for anything better. Gym is on the 3rd floor but its outside and is owned by someone else. The elevators can take a day or two to get use to as breakfast is not available from all lifts. The hotel staff are very good especially those on reception and the staff for breakfast, Roaush (i dont think i got his name right) new staff and only been there for 3 months and the hotel has trained him really well, just shows how much attention the hotel has put on achieving the best for its guest. No problem recommend to friends and family.
10
Yi Chen
Nov 25, 2023
·
Stayed 1 night
Really like the location of the hotel, surrounded by so many restaurants, and it's also close to imago shopping mall, staffs are friendly, serves great breakfast, the supplements are great.
Really like the location of the hotel, surrounded by so many restaurants, and it's also close to imago shopping mall, staffs are friendly, serves great breakfast, the supplements are great.
10
Osamu
May 10, 2024
·
Stayed 3 nights
綺麗でお洒落な雰囲気のホテルで、バスアメニティなども豊富で過ごしやすかったと思います。部屋も広くて、荷物を十分に広げられました。エントランスが配車アプリではわかりにくいみたいです。朝食がたまに品切れになっていることがありました。
綺麗でお洒落な雰囲気のホテルで、バスアメニティなども豊富で過ごしやすかったと思います。部屋も広くて、荷物を十分に広げられました。エントランスが配車アプリではわかりにくいみたいです。朝食がたまに品切れになっていることがありました。
10
Jade
Jan 2, 2023
·
Stayed 19,359 nights
What a beautifully presented hotel. The rooms were just stunning. Beds comfy and bathrooms so well designed. We enjoyed everything, including the breakfast. Will definitely be back again!
What a beautifully presented hotel. The rooms were just stunning. Beds comfy and bathrooms so well designed. We enjoyed everything, including the breakfast. Will definitely be back again!
10
Dajeong
Nov 5, 2023
·
Stayed 1 night
편의점도 바로 아래에 있고 조식도 깔끔하고 좋았어요! 새벽도착 비행기로 간단하게 잠만 잘 곳으로 간 거였는데 그러기엔 너무 좋았고 하루만 묵기엔 아쉬울 정도로 좋았어요! 호텔과 쇼핑몰도 가깝고, 깨끗하고 좋았습니다~
편의점도 바로 아래에 있고 조식도 깔끔하고 좋았어요! 새벽도착 비행기로 간단하게 잠만 잘 곳으로 간 거였는데 그러기엔 너무 좋았고 하루만 묵기엔 아쉬울 정도로 좋았어요! 호텔과 쇼핑몰도 가깝고, 깨끗하고 좋았습니다~
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AI-generated summary based on recent guest reviews
8
Melanie
Sep 13, 2026
·
Stayed 1 night
Great location near the airport and Imago shopping mall, also right out the front door lots of options for food and snacks. Room was really nice and spacious and bathroom was modern with large shower with great water pressure. Everything was very clean. Bed was ok, too hard for my liking. It was a bit of a maze and a little confusing to get from lobby to ur room and back again. Was great for one night stop over and would stay again. Definitely check it out.
Great location near the airport and Imago shopping mall, also right out the front door lots of options for food and snacks. Room was really nice and spacious and bathroom was modern with large shower with great water pressure. Everything was very clean. Bed was ok, too hard for my liking. It was a bit of a maze and a little confusing to get from lobby to ur room and back again. Was great for one night stop over and would stay again. Definitely check it out.
8
KOK
Jul 10, 2026
·
Stayed 2 nights
Got a free room upgrade to a big room with bathtub in the bathroom....amazing room size! Good value, good location and highly recommended!
Got a free room upgrade to a big room with bathtub in the bathroom....amazing room size! Good value, good location and highly recommended!
10
Ron Ira
Apr 12, 2026
·
Stayed 1 night
I enjoyed the bathtub with bath salt after my mt. Kinabalu climb. Very clean and comfortable stay for me.
I enjoyed the bathtub with bath salt after my mt. Kinabalu climb. Very clean and comfortable stay for me.
10
Jacqueline
Mar 18, 2026
·
Stayed 2 nights
Great hotel, central for airport, beach and sightseeing. Excellent restaurant within the hotel JoJo for lunch and evening meals. Minimarket 2 doors away
Great hotel, central for airport, beach and sightseeing. Excellent restaurant within the hotel JoJo for lunch and evening meals. Minimarket 2 doors away
10
Raul Miguel
Mar 14, 2026
·
Stayed 2 nights
Good value, clean, convenient location.
Good value, clean, convenient location.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 00:00
Before 12:00
Good to know
Additional policies and info about this property.
FAQs about The LUMA Hotel, a Member of Design Hotels
Is parking available at the hotel?
Parking is available on-site and is limited. Guests can utilize the hotel's parking facilities.
What type of breakfast is offered?
A homemade breakfast is offered each morning to kick-start the day.
What are the check-in and check-out times?
Check-in is available from 15:00, and check-out is until 12:00. Early or late check-in/check-out may be requested, but additional costs may apply.
What accessibility features are available for guests with disabilities?
The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
Where is the hotel located in relation to key landmarks?
The hotel is centrally located in Kota Kinabalu, close to Imago Shopping Mall and Plaza Wawasan. It is also near natural attractions like Tabin Wildlife Reserve and Tanjung Aru Perdana Park.
Are children allowed at the hotel?
Children are allowed at the hotel, and the minimum age for children to stay for free is not specified.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-15: NO DATA
- 2026-10-16: 74.54184784161377USD
- 2026-10-17: 68.11352384465027USD
- 2026-10-18: 74.75886869792176USD
- 2026-10-19: 68.11352384465027USD
- 2026-10-20: 68.28969835821533USD
- 2026-10-21: 68.11352384465027USD
- 2026-10-22: 74.75886869792176USD
- 2026-10-23: 68.11352384465027USD
- 2026-10-24: 74.75886869792176USD
- 2026-10-25: 74.75886869792176USD
- 2026-10-26: 68.11352384465027USD
- 2026-10-27: 74.75886869792176USD
- 2026-10-28: 68.11352384465027USD
- 2026-10-29: 68.11352384465027USD
- 2026-10-30: 68.11352384465027USD
- 2026-10-31: 68.11352384465027USD
- 2026-11-01: 74.75886869792176USD
- 2026-11-02: 74.75886869792176USD
- 2026-11-03: 74.75886869792176USD
- 2026-11-04: 74.75886869792176USD
- 2026-11-05: 74.75886869792176USD
- 2026-11-06: 74.75886869792176USD
- 2026-11-07: 74.75886869792176USD
- 2026-11-08: 74.75886869792176USD
- 2026-11-09: 74.75886869792176USD
- 2026-11-10: 74.75886869792176USD
- 2026-11-11: 74.75886869792176USD
- 2026-11-12: 68.11352384465027USD
- 2026-11-13: 74.75886869792176USD
- 2026-11-14: 74.75886869792176USD
- 2026-11-15: 68.11352384465027USD
- 2026-11-16: 74.75886869792176USD
- 2026-11-17: 74.75886869792176USD
- 2026-11-18: 74.75886869792176USD
- 2026-11-19: 74.75886869792176USD
- 2026-11-20: 74.75886869792176USD
- 2026-11-21: 74.75886869792176USD
- 2026-11-22: 74.75886869792176USD
- 2026-11-23: 74.75886869792176USD
- 2026-11-24: 68.11352384465027USD
- 2026-11-25: 74.75886869792176USD
- 2026-11-26: 74.75886869792176USD
- 2026-11-27: 74.75886869792176USD
- 2026-11-28: 74.75886869792176USD
- 2026-11-29: 74.75886869792176USD
- 2026-11-30: 74.75886869792176USD
- 2026-12-01: 74.75886869792176USD
- 2026-12-02: 74.75886869792176USD
- 2026-12-03: 74.75886869792176USD
- 2026-12-04: 74.75886869792176USD
- 2026-12-05: 68.11352384465027USD
- 2026-12-06: 68.11352384465027USD
- 2026-12-07: 74.75886869792176USD
- 2026-12-08: 74.75886869792176USD
- 2026-12-09: 74.75886869792176USD
- 2026-12-10: 74.75886869792176USD
- 2026-12-11: 74.75886869792176USD
- 2026-12-12: 74.75886869792176USD
- 2026-12-13: 74.75886869792176USD
- 2026-12-14: 68.11352384465027USD
- 2026-12-15: 74.75886869792176USD
Notice: Malaysian Tourism Tax of RM10 per room per night will be charged on foreign passport holders by hotels on arrival.
Check-in time starts at15:00Check-out time ends at12:00Check-in must be done by someone who is at least 18 years old.
CheckIn Restrictions
Early check-in is available for a fee (subject to availability); Late check-out is available for a fee (subject to availability);
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals not allowed;Pets not allowed;
Front Desk Services
Contactless check-in is available; Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; Rollaway bed fee: MYR 116 per night; No cribs (infant beds) available
Dining
Grab a bite to eat at Flow Coffee @ Luma, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.Fee for continental breakfast: approximately MYR 38 for adults and MYR 38 for children;
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MYR 150.0 per accommodation, per stay
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Dry Cleaning
Housekeeping
Banquet Facilities
Services
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
General
Restaurant
Non-Smoking Rooms
Family Room
Parking
Parking
Parking (Limited)
Parking Onsite
Activities
Fitness Center (nearby)
Internet
Free Wi-Fi