Name: Riu Plaza London Victoria
Address: 1 Neathouse Place, Londres, Condado de Gran Londres, GB
Price range: 175 US$–404 US$ per night
Rating: 8.73

Opiniones de los huéspedes

En el Riu Plaza London Victoria, los viajeros elogian su ubicación céntrica cerca de la estación de Victoria, la selección de desayuno consistentemente buena y las habitaciones en general limpias y modernas, al tiempo que señalan una distribución confusa en varios edificios que puede requerir largos recorridos para llegar a algunas habitaciones.

La mayoría de los huéspedes encuentran al personal amable y servicial, aunque varios informan de un servicio de recepción inconsistente, controles de identificación y problemas ocasionales con el check-in o la asignación de habitaciones. Las habitaciones son modernas y cómodas, pero varían mucho; algunas son pequeñas o unidades subterráneas sin ventanas, y algunos mencionan ruido, almohadas poco cómodas o problemas de mantenimiento. El desayuno es ampliamente elogiado por su variedad, aunque algunos señalan que se sirve al otro lado de la calle, que algunos platos a veces están fríos, que hay opciones veganas limitadas y que hay pocas opciones de comidas en el hotel más allá del desayuno. Espere una base conveniente con desayunos abundantes y espacios limpios y modernos, pero prepárese para peculiaridades de orientación y variabilidad en el tipo de habitación y el servicio.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

El establecimiento se extiende por edificios conectados y varios huéspedes describen largos y confusos pasillos y la necesidad de cruzar la calle para desayunar; los ascensores pueden ser limitados o lentos en algunas áreas. Se menciona un pequeño bar en el lugar y algunos señalan que no hay aparcamiento en el hotel.

Reseñas de huéspedes relacionadas

10

Jaqueline

14 may 2025

·

Se alojó 1 noche

Nice place to stay. Has a bar located downstairs, which has a nice selection of drinks. Room was very clean.

8

Poh Kean

22 ene 2025

·

Se alojó 1 noche

Overall the hotel is at a very good location. Breakfast is nice We stayed in the other block with only 1 lift and waiting for the lift is a bit long and exit from the hotel is also a bit troublesome as we have to cross over to the next block for exit.

8

Mark

18 ene 2025

·

Se alojó 1 noche

Lovely hotel. One niggle is the long wait for lifts which meant having to go outside & across the road for breakfast rather than the 2nd floor walkway to the restaurant.

8

Wayne

13 jun 2025

·

Se alojó 2 noches

Well located, clearly new, good rooms and friendly staff. Breakfast was good. Bit of a maze to get to rooms is only complaint

8

Dale

8 ene 2025

·

Se alojó 1 noche

Sign posting to the dining area across the road was appalling . Repeatedly I came across groups of people confused in signless corridors over which corridor to go down. In the end on my return to my room a helpful assistant in the restaurant showed me a lift which took me to the fifth floor . The original info I had been given directed me to a route from the second floor. If it hadn’t been for this later info being provided I would never have returned to stay in your hotel.

8

Poh Kean

21 ene 2025

·

Se alojó 1 noche

Good customer service. Overall is good except the exit to the street level for people staying at the other block. Is really very inconvenient.

6

A

27 sept 2025

·

Se alojó 2 noches

Could not fault the hotel for cleanliness, and service ...my only reservation was having to walk out of the hotel ...across a busy road to have breakfast ....also warm plates would be lovely....also not so good the coffee for breakfast ....but the selection of food was amazing and delicious

8

Eniola

6 sept 2025

·

Se alojó 2 noches

I recently stayed here and overall had a good experience. The service was okay, with friendly and welcoming staff. The hotel itself is neat, the breakfast was really nice, and I liked that checkout time was at 12pm. Since we mentioned we were having a wedding, they surprised us with a complimentary bottle of wine and some chocolates, which was such a thoughtful touch. The hotel is quite big, and finding some of the rooms isn’t very straightforward. Unfortunately, there’s no parking on-site, and carrying a lot of luggage can be a bit stressful, especially since some rooms require quite a bit of walking after getting off the elevator. Thankfully, one of the staff members, Marios, went above and beyond to help us carry all our luggage to our room, his assistance really made a difference and was much appreciated.

10

Weng Kay

11 nov 2025

·

Se alojó 6 noches

Room was spacious and new. Towels were thick and clean. Hot water for shower were almost immediate unlike certain hotels that take a while to heat up. The breakfast selection must be one of the best around. In terms of location it’s very convenient and about 3-5 min to Victoria station where you can catch a train to Gatwick Airport. The bus terminal located here also means many buses end here. Becos the hotel is rather big and strangely designed, it can be a challenge walking through a maze of corridors to find your room.

6

Dalma

5 sept 2025

·

Se alojó 2 noches

The room and the building were clean. However, we had to go through an incredibly uncomfortable and long maze from the main building to get to our room. The only elevator on our annex building broke down on the first day and we were forced to take the stairs. Additionally the room key mysteriously stopped working. So after already taking the long hike to the room I had to then go back to the lobby get the key fixed and again make the hike back to the room. When they explain it they make it sound like it’s a simple straight corredor you take to the room but that’s a lie, it’s literally a maze and with luggage it’s incredibly uncomfortable and inconvenient.

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Limpieza

Las opiniones destacan con frecuencia la limpieza de las zonas comunes y las habitaciones. Algunos mencionan olores a humedad o problemas de mantenimiento en el baño, como la falta de lechada.

Reseñas de huéspedes relacionadas

10

Cesar

23 ene 2025

·

Se alojó 4 noches

Hotel was very clean, beds were very nice and comfortable, good and necessary amenitties. Good breakfast buffet, overal a very good hotel!

10

Angela

23 oct 2025

·

Se alojó 3 noches

Extremely clean and modern room. The room was Also decent size so we weren’t cramped up on each other. I also want to say that every staff member was friendly and helpful and the bellman Mairius was amazing!!! I will return when in London. The location is also great!!!!

4

Rebecca

11 jul 2025

·

Se alojó 1 noche

The property has many steps. Not accessible for handicap at all. Very tight. Air cooler could not be adjusted. It smelled like mildew in the room.

10

Mabel

28 nov 2025

·

Se alojó 5 noches

The hotel is very clean from public areas to our room; a huge variety of breakfast choices, fresh & delicious; convenience to transportation (bus, underground, cabs), lots to see & do nearby, including choice of restaurants. Front desk is very helpful.answering questions & safety

10

Anil

11 ago 2025

·

Se alojó 5 noches

Excellent hotel. Friendly staff. Room was clean and comfortable.

6

Holly

24 sept 2025

·

Se alojó 3 noches

Pros: Room was clean. Elevator was fast. Cons: Shower floor had broken tiles coming up and was missing grout. We asked to be moved to a different room. The shower in the new room was also missing grout and did not properly drain. We would be standing in inches of water, which felt gross. Pillows were flat and only one per bed. No extra blankets.

10

Mark

4 oct 2025

·

Se alojó 3 noches

Clean comfortable room in a great location. Front desk staff was very helpful each occasion I asked for assistance.

10

Kathryn

2 nov 2025

·

Se alojó 2 noches

A welcome reception and checking in. Room was spotless. Housekeeping staff were cheerful and helpful. Bar staff made us feel very welcome. Agreat stay.

10

John

5 jul 2025

·

Se alojó 5 noches

My wife and I stayed 5 nights at the Hotel Riu Plaza prior to going on a cruise. It is one of the best hotels we have stayed at over our 49 years of marriage. The staff is great and very helpful. The rooms are clean and quiet. The buffet breakfast had plenty of choices for everybody. Location near Victoria Station was convenient and the local restaurants were very good. Only downside is the night light in the bathroom (motion activated) which shines into the sleeping area thru a frosted window next to the shower. Should put a shade on the bedroom side to not wake up people sleeping when someone uses the bathroom during the night.

10

Allison

26 sept 2025

·

Se alojó 8 noches

What an amazing stay at the Riu! Breakfast was top notch. Everything from our room to the dining room to the hotel lobbies were spotless! Location across the street from Victoria Station was so convenient. We were able to use the tube for all of our travels around the city. I would not hesitate to book a stay here again. Thank you Riu for a great stay!

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Habitaciones

Habitaciones modernas y tranquilas con camas cómodas y buenas duchas, pero los tamaños y la distribución varían significativamente. Varios huéspedes recibieron habitaciones pequeñas o subterráneas sin ventanas; algunos informan de problemas con la comodidad de las almohadas, la iluminación/privacidad o el mantenimiento de la ducha.

Reseñas de huéspedes relacionadas

10

Sylvia

27 sept 2025

·

Se alojó 1 noche

Clean and spacious rooms. Only a few minutes walk from the tube station. Breakfast variety was good. The rooms did not have carpet so may have helped to provide some slippers.

4

Richard

22 sept 2025

·

Se alojó 1 noche

Breakfast starts too late, and the room was tiny and no way was that a double bed. Like a large single. Very poor value for money.

10

Margot

28 ago 2025

·

Se alojó 3 noches

Jolly went above and beyond helping us. We are seniors and he helped us with all our luggage, helped with suggestions and answered all our questions. The hotel, we asked for a room with a view and it didn’t disappoint! Our room was clean and the bed was very comfortable. I was happy to find a very fluffy extra pillow in the closet.

6

christopher

26 jun 2025

·

Se alojó 1 noche

Room was small and could hardly be des robes as a family room. Not great value for £340 per night. Hugely disappointing

6

Holly

24 sept 2025

·

Se alojó 3 noches

Pros: Room was clean. Elevator was fast. Cons: Shower floor had broken tiles coming up and was missing grout. We asked to be moved to a different room. The shower in the new room was also missing grout and did not properly drain. We would be standing in inches of water, which felt gross. Pillows were flat and only one per bed. No extra blankets.

6

Andreas

15 jun 2025

·

Se alojó 4 noches

We did not get the same room as advertised it was a closet sized room with NO WINDOW. The room and sheets were dirty and the lighting was awful.

8

Barry Arthur

13 jun 2025

·

Se alojó 6 noches

Close to train station. The room was small but was very modern. Lovely large breakfast buffet. Only downside was a clear panel connecting the bathroom to bed area, letting in the bathroom light at night.

10

Weng Kay

11 nov 2025

·

Se alojó 6 noches

Room was spacious and new. Towels were thick and clean. Hot water for shower were almost immediate unlike certain hotels that take a while to heat up. The breakfast selection must be one of the best around. In terms of location it’s very convenient and about 3-5 min to Victoria station where you can catch a train to Gatwick Airport. The bus terminal located here also means many buses end here. Becos the hotel is rather big and strangely designed, it can be a challenge walking through a maze of corridors to find your room.

8

Sheila

25 jul 2025

·

Se alojó 1 noche

My only complaint was there was no window and small but sufficient for one night

6

david

25 jul 2025

·

Se alojó 1 noche

The hotel is very all over the place, bridging a road. If you are on the far side, it's like walking through the corridors of a cruise ship, hugely complicated and a long way. Our room had no out door window (big negative, I'm not paying to live in a cell)! The WIFI is a nightmare to get on to.

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Servicio

Muchos huéspedes experimentaron un personal amable y servicial en recepción, servicio de limpieza y bar. Sin embargo, el servicio de recepción es inconsistente, con informes de check-in lento o poco amable, requisitos de identificación, habitaciones asignadas incorrectamente y mala resolución de problemas.

Reseñas de huéspedes relacionadas

10

Harry

2 ago 2025

·

Great customer service. Well kept and extremely efficient staff.

10

Mabel

28 nov 2025

·

Se alojó 5 noches

The hotel is very clean from public areas to our room; a huge variety of breakfast choices, fresh & delicious; convenience to transportation (bus, underground, cabs), lots to see & do nearby, including choice of restaurants. Front desk is very helpful.answering questions & safety

10

Margot

28 ago 2025

·

Se alojó 3 noches

Jolly went above and beyond helping us. We are seniors and he helped us with all our luggage, helped with suggestions and answered all our questions. The hotel, we asked for a room with a view and it didn’t disappoint! Our room was clean and the bed was very comfortable. I was happy to find a very fluffy extra pillow in the closet.

4

John

15 sept 2025

·

Se alojó 2 noches

No front desk service to help w cabs No wash clothes in the bathrooms Limited front desk smiles, just “sorry we don’t do that” Bellman took us to our room only to be called and told we had to move as the room had maintenance scheduled Breakfast is cafeteria style for several hundred guests at once Bar service was good Bellman Jolly was fantastic

4

Jaime

26 jul 2025

·

Se alojó 2 noches

Nice hotel in a good location. Breakfast is fantastic. Bell boys and house keeping staff are outstanding, however, front desk personnel really need extensive training in customer service. Their way of supporting guests is far from friendly and proactive. I have visited many Riu hotels in the past and this is the first time that I encounter such bad attitude and lack of interest from front desk personnel.

10

Kathryn

2 nov 2025

·

Se alojó 2 noches

A welcome reception and checking in. Room was spotless. Housekeeping staff were cheerful and helpful. Bar staff made us feel very welcome. Agreat stay.

8

Ralph J.

17 jul 2025

·

Se alojó 2 noches

Probably the worst check-in I have experienced. She did not look like she wanted to be there, she was dismissive, very unpleasant. Beside that breakfast buffet was good, a lot of options. Location is very good as well. Near a train station.

4

Walter

26 jun 2025

·

Se alojó 1 noche

We were so disappointed with our stay, specifically with the staff. We checked into the Presidential Suite. The check-in process was smooth but we did not receive any of the amenities that were included in the rate. When later asked if we were satisfied with the amenities package in our room, we were shocked as there was nothing in the room, not even enough towels. The desk manager explained that with the suite we should have received a basket, as well as vouchers for dinner and drinks. We received none of the above (except later two vouchers for drinks). The manager apologized and said that we would receive all of the amenities before we checked out the next morning. We never received anything. I did mention this again to another front desk manager who made the same promise, only to receive nothing. There also was never any mention of or attempt to rectify that we never received dinner vouchers (since the hotel no longer has a restaurant). We paid for the Presidential Suite, but never received all that we paid for. Only platitudes and empty promises of addressing the shortcomings. Nothing was ever done. In addition, we had trouble reaching the front desk by phone. I called seven times without any answer, my wife over ten times. I also asked for towels. Two bathrobes were delivered instead. Bedding for the sofa bed came, no pillows. Our breakfast room service was late and the order incorrect. Overall: very poor service, bait and switch room amenities. Bad.

8

Eniola

6 sept 2025

·

Se alojó 2 noches

I recently stayed here and overall had a good experience. The service was okay, with friendly and welcoming staff. The hotel itself is neat, the breakfast was really nice, and I liked that checkout time was at 12pm. Since we mentioned we were having a wedding, they surprised us with a complimentary bottle of wine and some chocolates, which was such a thoughtful touch. The hotel is quite big, and finding some of the rooms isn’t very straightforward. Unfortunately, there’s no parking on-site, and carrying a lot of luggage can be a bit stressful, especially since some rooms require quite a bit of walking after getting off the elevator. Thankfully, one of the staff members, Marios, went above and beyond to help us carry all our luggage to our room, his assistance really made a difference and was much appreciated.

6

scott

17 jun 2025

·

Se alojó 1 noche

We had some difficulties with getting access to the internet, getting our TV to operate Netflix and getting the the room temp. down. We called the front desk and an unfriendly guy kept telling us we had already gotten into the Wifi and had changed the password. He finally came up to the room and made us feel like idiots. He was condescending and continued to tell us that we had changed the password and when he did get it working he told us we had set it to 1234, we didn't do that, but his goal was to make us feel stupid. He then told my girlfriend that he was able to get into Netflix on his phone and that she was doing i wrong, she tried multiple times and he continued to tell her she didn't know what she was doing and then asked us if we were from the US, we said yes and he then told us that was why it didn't work, no apology for berating her. He was about as unprofessional as he could be.

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Ubicación

Excelente ubicación a poca distancia de la estación de Victoria, con fácil acceso al metro, trenes, autobuses y lugares de interés como el Palacio de Buckingham y Westminster. Algunos señalan que la zona es bulliciosa, con comentarios ocasionales sobre la presencia de personas sin hogar cerca de la estación por la noche.

Reseñas de huéspedes relacionadas

10

Diane

1 sept 2025

·

Se alojó 6 noches

Great location near Victoria station. Lots of restaurants within walking distance. Excellent breakfast buffet with lots of food choices. Walk to Buckingham Palace.

10

Helen

19 ago 2025

·

Se alojó 3 noches

This is a great walkability property. It's about a 5-minute walk to Buckingham Palace. A 30 second walk to Victoria station. Lots of shopping and restaurants nearby.

8

Colin

13 ago 2025

·

Se alojó 7 noches

The included breakfast was always great with a bright street level dining facility. Easy access to Victoria station. The vicinity was walkable to many historic sites.

10

Thanh

31 ago 2025

·

Se alojó 2 noches

Great location in proximity to the Victoria Underground station. Staff very nice and friendly. Breakfast was awesome.

10

Judith

29 abr 2025

·

Se alojó 4 noches

Comfortable, quiet room. Great breakfast. Only one block from Victoria Station and Underground. Close to two theaters. Lots of restaurants nearby. We stayed 4 nights and would do so again

10

Priscilla

19 jul 2025

·

Se alojó 2 noches

Amazing hotel by Victoria station which was super convenient as it is a transportation hub with buses, trains etc. Lots of restaurants and take out options and walkable to Westminster and Buckingham. The hotel itself is newly renovated, modern, clean, and our room was spacious. Breakfast included was a plus with lots of options. Would highly recommend the Riu hotel.

10

brian

3 nov 2025

·

Se alojó 3 noches

Nice room and bathroom, great breakfast, centrally near underground and Victoria station.

10

Vanita Laxmanrao

20 jun 2025

·

Se alojó 6 noches

I had a very comfortable stay at this hotel. The location is excellent—right next to Victoria Station, which made getting around London incredibly easy. Despite the central location, the room was quiet at night, allowing for a restful sleep. The air conditioning worked well, and the bed was of good quality—both contributed to a great night’s sleep. I’d definitely consider staying here again!

10

Hermes

21 jul 2025

·

Se alojó 4 noches

Very well located. Clean and quiet with friendly staff. Great for the money. Would recommend.

10

Allison

26 sept 2025

·

Se alojó 8 noches

What an amazing stay at the Riu! Breakfast was top notch. Everything from our room to the dining room to the hotel lobbies were spotless! Location across the street from Victoria Station was so convenient. We were able to use the tube for all of our travels around the city. I would not hesitate to book a stay here again. Thank you Riu for a great stay!

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Comida

El desayuno destaca: un buffet grande y variado que a menudo está incluido. Algunos huéspedes informan de platos fríos o café variable, de que el desayuno se sirve al otro lado de la calle, y de opciones limitadas o inexistentes de comidas en el hotel o de servicio de habitaciones más allá del desayuno.

Reseñas de huéspedes relacionadas

8

Kimberlee

19 ago 2025

·

Se alojó 1 noche

Right close to everything in Victoria. Place wanted passports to check-in. If you aren’t a customs agent or an airline or cruise ship, you’re not getting my passport. Place smelled like smoke. Breakfast looked amazing but all the hot food was cold. Wouldn’t stay here again.

10

Mabel

28 nov 2025

·

Se alojó 5 noches

The hotel is very clean from public areas to our room; a huge variety of breakfast choices, fresh & delicious; convenience to transportation (bus, underground, cabs), lots to see & do nearby, including choice of restaurants. Front desk is very helpful.answering questions & safety

10

James

21 nov 2025

·

Se alojó 1 noche

Polite & efficient check in staff Clean room, comfortable king size bed. Coffee & tea facilities. (Shower hose water low pressure though). Breakfast buffet hot and plentiful choice available Hotel 2 mins walk from Victoria station

8

Charlotte

29 jul 2025

·

Se alojó 4 noches

Location for a short stay was perfect with Victoria Station so close. The buffet breakfast included was excellent and added great value to our stay. I mistakenly thought there was a restaurant on site for later meals and room service. Meals and room service when travelling are important to us. For this reason only I may not stay there again.

8

Tilda

11 sept 2025

·

Se alojó 2 noches

Overall happy with our stay. The staff was for the most part very friendly, unfortunately one guy wasn’t very nice and gave us the wrong bed. However, the hotel was very fresh and clean, as well as the restaurant. The breakfast was overall good expect for the waffles, pancakes and donuts. They were still slightly frozen both the times we ate there. Otherwise the breakfast buffet was very good.

6

A

27 sept 2025

·

Se alojó 2 noches

Could not fault the hotel for cleanliness, and service ...my only reservation was having to walk out of the hotel ...across a busy road to have breakfast ....also warm plates would be lovely....also not so good the coffee for breakfast ....but the selection of food was amazing and delicious

10

Emine

29 oct 2025

·

Se alojó 2 noches

The breakfast was very good , rooms were tidy and comfy. Location of the hotel was great. The internet connection was por though, and we would definitely see a channel that broadcasts in Turkish language. If we come ti London again we will definitely stay at this place again.

6

Michael

6 jul 2025

·

Se alojó 1 noche

Like: - Cleanliness - Breakfast was great! - Gym was small, clean and modern - New - Proximity to Victoria station Dislikes; - Price (533.00) - Deluxe room was tiny. We barely had room for our luggage. - Queen size bed, small for the price we paid - Not clear that the Deluxe room potentially may be in the basement with "no windows". We were offered an upgrade, however, again the room was very small.

8

Dawn Loree

3 jul 2025

·

Se alojó 2 noches

I would have given this a perfect rating if they had a lunch/dinner option at the hotel. The buffet breakfast was excellent!

10

Marie

25 oct 2025

·

Se alojó 1 noche

Breakfast was really good, great choice of foods and there was even a selection of gluten free pastries, l had the croissant's, Room was comfortable, very clean and staff all polite and helpful

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Mes	Precio medio
enero	198 US$
febrero	212 US$
marzo	235 US$
abril	249 US$
mayo	286 US$
junio	310 US$
julio	328 US$
agosto	253 US$
septiembre	324 US$
octubre	285 US$
noviembre	273 US$
diciembre	302 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $223	17 $404
18 $185	19 $366	20	21 $268	22 $262	23 $241	24 $268
25 $232	26 $234	27 $261	28 $280	29 $271	30 $244	31 $262

DO	LU	MA	MI	JU	VI	SA
1 $175	2 $289	3 $379	4 $370	5 $307	6 $262	7 $289
8 $224	9 $280	10 $307	11 $298	12 $298	13 $289	14 $316
15 $234	16 $289	17 $316	18 $334	19 $334	20 $343	21 $361
22 $224	23 $289	24 $352	25 $379	26 $361	27 $379	28 $398
29 $253	30 $253

Riu Plaza London Victoria

Precios para Riu Plaza London Victoria

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación familiar, sin ventanas

Habitación familiar (Deluxe)

Presidential Suite Package

Habitación estándar, 1 cama de matrimonio grande

Habitación estándar, 2 camas individuales

Suite familiar

Habitación estándar, 1 cama de matrimonio

Habitación Deluxe, 1 cama doble o 2 individuales, sin ventanas

Habitación estándar, 1 cama doble, accesible para personas con discapacidad

Habitación estándar doble de uso individual, 1 cama doble

Habitación familiar

Reseñas de los huéspedes sobre Riu Plaza London Victoria

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

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