Aldgate Flats

Helpful check-in and clean apartment.

Points positifs: la situation proche du centre et du métro, quartier calme, literie des lits bonne Points négatifs: Il n'y a que 2 chambres et non 3 (la 3ème est le salon avec des canapés qui servent de couchage). Gros manque d'équipement de cuisine : nous n'avions pas assez de couverts et verres. Nous avons réclamé et avons pu avoir un peu de matériel supplémentaire (des couteaux, des verres et une poele) mais ce n'était pas large. Pas de torchon pour essuyer la vaisselle, pas de liquide vaisselle. La paroi de douche cassée rendant la douche difficilement utilisable. Chaises au nombre de 5 dans l'appartement (alors que la capacité est 6), et en très mauvais état. Si l'on ne reste pas très longtemps, on peut s'en accommoder, mais pour des séjours de plusieurs nuits cela rend les choses compliquées.

VERY NICE

The room was not at all as described. It was very tiny for a family of six. The TV had very bad connection. When I reached out to the host she said she would send someone and never did. The location was fine, but very small and limited space.

From being given the wrong adress to turning up to find our promised 3 bedroom family condo was actually a 2 bedroom apartment, this was the worst experience I've had with hotels.com. The host couldn't change our room as apparently there are no 3 bedroom options even though that's what's stated on my booking confirmation. The apartment itself was far from dated and actually dangerous, with wires hanging out all over the place, including where each of the smoke alarms should have been (not sure this is even legal)! It smelt like sewage and was full of holes, damage, bodged furnishings, stained furniture, and even mold!