Coco Bella Hotel
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Guest reviews
7.7
Good
Based on 1,288 verified reviews
Who stays here?
Couple
42%
Family
9%
Group
48%
What guests think
AI-generated summary based on recent guest reviews
Coco Bella Hotel sits in a very central Phi Phi location near the pier, beach, bars, and restaurants, which many guests loved for convenience, though several warned that nightlife noise carries into some rooms and sound insulation is limited.
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6
sebastian
13 Jan 2026
·
Stayed 2 nights
I'd normaly give this kind of hotel a 4-star review but as they don't have keycards but physical keys and we could not get 2 of them they lose a star, i mean come on, it is 2026 now.
I'd normaly give this kind of hotel a 4-star review but as they don't have keycards but physical keys and we could not get 2 of them they lose a star, i mean come on, it is 2026 now.
8
Ed
15 Nov 2025
·
Stayed 2 nights
The staff were very helpful and friendly. The room and the resort was tidy. The biggest complaint was the water pressure that barely allowed for a shower.
The staff were very helpful and friendly. The room and the resort was tidy. The biggest complaint was the water pressure that barely allowed for a shower.
10
Yesenia
30 Sept 2025
·
Stayed 2 nights
I really enjoy this hotel and was the best option to stay in phi phi islands
I really enjoy this hotel and was the best option to stay in phi phi islands
10
Stephen
15 Jun 2025
·
Stayed 3 nights
Great location with many bars and restaurants nearby. The ferry pier and the beach were easily walkable. Staff were very friendly and helpful. The pool was lovely and there were at least 20 sun loungers to use. Breakfast was ok. The bed was very firm, it would not be to everyone's liking.
Great location with many bars and restaurants nearby. The ferry pier and the beach were easily walkable. Staff were very friendly and helpful. The pool was lovely and there were at least 20 sun loungers to use. Breakfast was ok. The bed was very firm, it would not be to everyone's liking.
6
Usman
4 May 2025
·
Stayed 2 nights
Let’s be honest! The lady in the counter was so rude and has zero tolerance and respect for the guest. Her way of communication was so bad that every guest who wanted to check in had a struggle with her. She was more interested in her phone instead of giving good service. We was told that we could check in 14:00 local time, when we came back the lady told us our room wasn’t ready and no one couldn’t check in. 4 guys came in when we was waiting for our room to be ready. They got checked in right away since they paid cash. When I asked why we couldn’t check in now since we have been waiting for so long, she answered us back in Thai. I got frustrated and asked what kind of service is that, and are we waiting for so long when the check in time is 14:00, she didn’t wanted to replay and looked other way. Few seconds later she told an other lady who was wearing hijab that she could give us our room key, that was in back room. That lady need some manners and respect for other guest. When I asked about where is the manager she told me she was in Bangkok and will not be back before next week. This experience and service from the lady will definitely make this hotel lose costumers. Anyhow, hotel was nice and location was good but the experience and service from the lady in front desk was so bad that we will never book this hotel again!
Let’s be honest! The lady in the counter was so rude and has zero tolerance and respect for the guest. Her way of communication was so bad that every guest who wanted to check in had a struggle with her. She was more interested in her phone instead of giving good service. We was told that we could check in 14:00 local time, when we came back the lady told us our room wasn’t ready and no one couldn’t check in. 4 guys came in when we was waiting for our room to be ready. They got checked in right away since they paid cash. When I asked why we couldn’t check in now since we have been waiting for so long, she answered us back in Thai. I got frustrated and asked what kind of service is that, and are we waiting for so long when the check in time is 14:00, she didn’t wanted to replay and looked other way. Few seconds later she told an other lady who was wearing hijab that she could give us our room key, that was in back room. That lady need some manners and respect for other guest. When I asked about where is the manager she told me she was in Bangkok and will not be back before next week. This experience and service from the lady will definitely make this hotel lose costumers. Anyhow, hotel was nice and location was good but the experience and service from the lady in front desk was so bad that we will never book this hotel again!
229 Moo 7, Aonang, Muang, Krabi, Ko Phi Phi, Thailand
Location
Located in Ko Phi Phi, Coco Bella Resort is in the entertainment district and on the boardwalk/promenade. Ko Phi Phi Viewpoint is a notable landmark, and the area's natural beauty can be seen at Monkey Beach and Ton Sai Bay. Tonsai Pier and Ao Ton Sai Beach are two other places to visit that come recommended. Looking to get your feet wet? Kayaking, scuba diving and boat tours adventures can be found near the property.
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