Name: Dukes’ Palace Residence – by Dukes’ Hotel Collection
Address: Ontvangersstraat 9, Bruges, Flandre-Occidentale (province), BE
Price range: 160 $US–360 $US per night
Rating: 9.37

Ce qu'en disent des voyageurs

Dukes' Palace Residence - par Dukes' Hotel Collection offre un emplacement central et paisible à Bruges, avec des chambres spacieuses et un personnel chaleureusement apprécié. Il partage les installations et le petit-déjeuner avec l'hôtel principal adjacent, bien que certains clients aient rencontré des odeurs ou un manque de commodités de bien-être.

Le service est fréquemment décrit comme aimable et professionnel, bien que certains clients de la Résidence aient trouvé la signalétique à l'arrivée peu claire ou la communication au départ un peu trop formelle. Les chambres sont confortables et bien aménagées pour beaucoup, certains notant des dispositions mansardées, des escaliers raides sans ascenseur, des douches petites, un nombre limité d'articles de toilette dans certaines chambres, ou une climatisation et un bruit occasionnels. Le petit-déjeuner et la restauration sont souvent excellents, mais plusieurs critiques mentionnent des prix de petit-déjeuner élevés et certains ont été déçus. Attendez-vous à un séjour raffiné avec les installations de l'hôtel à côté et une expérience plus calme dans cette annexe.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Équipements

Les clients peuvent utiliser les installations principales de Dukes’ Palace (bar, restaurant, spa/fitness), et un parking payant est disponible sur place ; la signalétique et l'enregistrement à la Résidence peuvent être confus. L'espace bien-être peut sembler petit ou limité pour certains, tandis que la cour intérieure de la Résidence est un avantage indéniable.

Avis de voyageur à ce sujet

8

marta

14 déc. 2022

·

A séjourné 3 nuits

Good hotel just confusing about 2 hotels one is duke and the other residency. If you have breakfast at the 5 star hotel you will bet more than at the residency place. Overall pleasant stay with friendly staff. Spa room has only sauna and steam room, smells of dump and steam room bot very hot. The whole room lacks of character.

10

Timothy

9 juin 2023

·

A séjourné 3 nuits

Cosy annexe to the beautiful main Dukes Palace hotel. Our rooms were clean comfortable and spacious with all needed facilities (also had access to the gym in the main hotel). Nice sunny courtyard to relax in. Very good access to everything you want to see and do in the centre of Bruges

10

Alan

21 oct. 2023

·

A séjourné 2 nuits

A well located hotel next to its sister hotel, the Dukes Palace, where we had breakfast each day from a wide array of dishes and where we were able to use the bar and restaurant. Not cheap, but nothing is in Bruges and I think it represented value for money.

8

Patricia

18 juil. 2025

·

A séjourné 3 nuits

First time in Bruge staying at the Dukes Palace Residence. The poor signage made it difficult to check in because we did not know to check in at Dukes Palace main area. The staff person was unapologetic about this and did not advise us of the hotel amenities. We found out by touring the grounds

10

Alexandra

1 août 2025

·

A séjourné 2 nuits

The hotel was lovely. Staff were friendly and helpful. The rooms were spacious and clean. We had a bath and a shower in the room. The shower was very nice - the cubicle itself was a bit small but overall the room had everything you need. The hotel is in a fantastic location for exploring Bruges. We were able to charge the car in the underground car park of the hotel which was a big perk for us. I would say it can be a bit tricky to find the hotel. We arrived in the early hours of the morning due to a delayed ferry, and it was quite hard to find the reception and the underground car park. Overall this is a fantastic place to stay when in Bruges. We cannot fault the rooms, the location or the staff, everything was fantastic!

8

Thomas

1 juin 2025

·

A séjourné 3 nuits

I was astonished, that the hotel does not have a swimming pool, the wellness area is quiet small and its not easy to find, because there are no signs near the reception. Breakfast is very good.We were very contempt with the rooms in the residence. All people were very friendly and polite.

10

Ankur

8 déc. 2022

·

A séjourné 3 nuits

Dukes Palace is better than Dukes Residence. Hotel is located very conveniently to all places to visit in Bruges. The hotel bar is very relaxing. Food is tasty. On all levels, a good place to stay in Bruges.

10

Sylnovie

5 sept. 2023

·

A séjourné 2 nuits

Nice property. Room was clean and quiet. The only issue was that I was in the Residence. There was nothing there. You had to go the main hotel for breakfast, drinks, etc.

10

Ruel

7 juil. 2025

·

A séjourné 4 nuits

Hotel stay was wonderful! The staff were excellently trained and the facilities were immaculate. I stayed in the "Residence" section which was a few steps away from the main hotel. The Residence section is not "manned" but the main hotel front desk was only a 1 min walk away. I for one enjoyed staying in the more secluded, peaceful and quiet Residence section. The beauty about this property was that despite being only steps away from the main city center (food and shopping) in Bruges, you felt like you were in a small palace on the Belgium countryside. The main hotel really looks and feels like a palace and the ambience was indeed palatial. I was especially impressed with the courtyard garden in the back of the hotel, where I spent many hours reading and soaking up the serene and well manicured environs. The one negative comment about the hotel was the foul smell that seems to sporadically effuse from the vent in my room. Everything else however was immaculate.

10

Deniz

12 juin 2023

·

A séjourné 1 nuit

Great location to the main square . Parking below the hotel at a charge but very handy . We stayed in the Dukes residence less than a two minute stroll from the main hotel . It was great . The rooms were stylish and comfortable. It had a court yard that you could use if you didn’t want to go back to the main hotel . The Room has a fridge so we brought drinks from the local supermarket than sat in the courtyard to relax . We used the main hotel bar and garden area which was lovely . The hotel decor is beautiful and staff very friendly .

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Propreté

De nombreux clients décrivent l'hôtel et les chambres comme très propres, mais des signalements récurrents mentionnent des odeurs de moisi ou désagréables dans certaines chambres de la Résidence et des problèmes d'entretien occasionnels tels que des carreaux fissurés, des accessoires cassés ou des bruits de plomberie. Le service de ménage est généralement fiable.

Avis de voyageur à ce sujet

10

Jazmyn

4 nov. 2025

·

A séjourné 4 nuits

Really lovely hotel and central location. Hotel was very well presented and clean. Room service was excellent and rooms topped up and made daily. Staff at hotel very well trained and we were looked after

10

julie

7 juin 2025

·

A séjourné 2 nuits

The first room offered smelled musty and damp. They kindly moved us to another room and all was wonderful.

10

Jamie

31 déc. 2024

·

A séjourné 3 nuits

Lovely stay, very friendly and helpful staff. Only issue I had was the amount of cracked tiles in the bathroom.

8

Daisy

16 juin 2024

·

A séjourné 1 nuit

Location is awesome however considering the price they ask per night a broken cabinet is absolutely not done! Beds are superb!

10

Ethan

8 nov. 2025

·

A séjourné 1 nuit

Magnificent hotel. Everything exceeded my expectations. Spotless rooms and friendly staff. I will definitely be back !

10

Ruel

7 juil. 2025

·

A séjourné 4 nuits

Hotel stay was wonderful! The staff were excellently trained and the facilities were immaculate. I stayed in the "Residence" section which was a few steps away from the main hotel. The Residence section is not "manned" but the main hotel front desk was only a 1 min walk away. I for one enjoyed staying in the more secluded, peaceful and quiet Residence section. The beauty about this property was that despite being only steps away from the main city center (food and shopping) in Bruges, you felt like you were in a small palace on the Belgium countryside. The main hotel really looks and feels like a palace and the ambience was indeed palatial. I was especially impressed with the courtyard garden in the back of the hotel, where I spent many hours reading and soaking up the serene and well manicured environs. The one negative comment about the hotel was the foul smell that seems to sporadically effuse from the vent in my room. Everything else however was immaculate.

8

ENDA

8 juin 2024

·

A séjourné 3 nuits

I had a great stay, but stayed in the Residence across the street from the main hotel, but it was fine very quite and in a great location of Brugge. Hotel is amazing a lovely property. I mentioned that the reception was very dusty on my arrival. I made a comment about it and noted nothing happened so the next day I pointed it out to the front office manager who took care of it straight away. First impression and all that. Thankfully the room was very clean and well maintained

8

Cathy

1 sept. 2024

·

A séjourné 4 nuits

During our recent stay at Hotel Dukes' Palace Residence, we were pleased with several aspects of our experience. The room was tastefully decorated and spacious, providing a welcoming atmosphere. The bed was particularly comfortable, ensuring a restful night's sleep. We also appreciated the convenience of having both a separate shower and a whirlpool tub, which added a nice touch of luxury to our stay. However, despite these positive features, we encountered a significant issue that affected our overall experience: there was an unpleasant odor in our room that persisted throughout our stay. Despite our efforts to air out the space and our hopes that it would dissipate, it unfortunately remained a concern. While we enjoyed many aspects of our visit, the lingering odor was a disappointing drawback. We hope that the hotel management addresses this issue for future guests, as it detracted from what could have been an outstanding stay.

8

Dawn

20 mai 2024

·

A séjourné 2 nuits

We loved the hotel, but it seemed like they had a problem with their septic at the Duke’s Residence. Luckily we were on the 3 rd floor, where the smell was not as bad. Once they get that straightened out, we would probably give it 5 stars!

4

Susan

5 mai 2023

·

A séjourné 1 nuit

Very uncomfortable room in Residence. Bad odor ( musty) inferior Air/Con- don’t think it worked. Dark with huge eve blocking Large part of interior of room- kept banging head) poor quality sheets and towels- not even robes! Very, very disappointing.

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Chambres

Les chambres sont confortables et bien aménagées pour beaucoup, souvent avec un espace généreux et un décor distinctif. Certains notent une disposition mansardée particulière, des escaliers raides sans ascenseur, des douches petites, un nombre limité d'articles de toilette dans certaines chambres, et une climatisation ou un bruit occasionnels.

Avis de voyageur à ce sujet

10

Nick

22 août 2025

·

A séjourné 2 nuits

Lovely property. Staff were excellent and very welcoming. Room was large and comfortable with everything we needed.

8

Benjamin

3 janv. 2024

·

A séjourné 3 nuits

We were staying in a room accessed directly from the main lobby on the first floor (room 41). The room itself was spacious and well furnished. However, noise well and truly travels. I have a hunch this is due to the fan systems, which allowed us to hear our neighbours TV into the early hours as well as some other less family friendly noise… Noise was also heard from the lobby rather easily. To be fair to the staff, when we highlighted our neighbours TV and music into the early hours the staff addressed this well. Otherwise, the rooms seem a little tired and could do with some rejuvenating. Notably the shower did not drain well, the toilet roll holders are wonky and other first class touches just were not there. All told, I would suggest the price point here is too high (we paid over £200 a night on average over a three night stay) given many things were far from perfect.

10

Jessica

12 sept. 2023

·

A séjourné 1 nuit

Hotel was beautiful. Very clean. Nice bathroom. Great bed. The air conditioning worked perfectly. The only thing not mentiones is that it is a second floor room without an elevator and the stairs are really steep and narrow. Had to leave luggage in front desk because it was very difficult to carry

6

John

14 mai 2025

·

A séjourné 5 nuits

Dormered room was awkward. Furnishings extremely worn and did not fit room. Desk obstructed closet access, bed obstructed washroom door. Shower stall extremely small, impeded movement and allowed water to spill out onto flooring. Defunct hair dryer and tissue holder left on walls.

6

Kjetil

20 juil. 2025

·

A séjourné 2 nuits

Store rom med bra standard. Litt mørke og Ikke utstyrt med strykebrett eller minibar. Ellers ganske tomt lokale. Du må gå ett stykke for å få hjelp og eventuelt spise frokost.

10

Jonathan

14 sept. 2023

·

A séjourné 3 nuits

This hotel was lovely! Great location, quiet, close to the center of Bruges and all the things to do and see there, and very friendly staff. The one small issue was the A/C turning off automatically at some point in the night, which hindered sleep somewhat due to the warmer than usual weather here. Otherwise, no complaints!

10

Georgios

20 août 2025

·

A séjourné 2 nuits

Friendly, professional and helpful staff. Great and quiet location in the heart of the city. Beautiful and comfortable room

10

Dave

19 août 2025

·

A séjourné 3 nuits

Room was beautiful and very unique

10

Jun

28 oct. 2025

·

A séjourné 2 nuits

部屋が広く、清潔感があり、きれいだった。エントランスも広く、とてもオシャレ。シャワーとバスルームは分かれており、上質な部屋だった。ブルージュの街は徒歩圏内なので、このホテルから大体の観光地は歩いて回れる。

10

Krishan

15 août 2025

·

A séjourné 1 nuit

Bed was comfortable but pillows were not very supportive. Shower head was quite blocked up and show the flow of water was a little slow. Otherwise a lovely stay, great breakfast and beautiful location.

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Service

Le service est largement salué comme aimable, professionnel et attentionné. Quelques clients ont signalé un enregistrement confus à la Résidence ou se sont sentis poussés au moment du départ, mais il semble s'agir d'exceptions.

Avis de voyageur à ce sujet

10

Jazmyn

4 nov. 2025

·

A séjourné 4 nuits

Really lovely hotel and central location. Hotel was very well presented and clean. Room service was excellent and rooms topped up and made daily. Staff at hotel very well trained and we were looked after

10

James

16 oct. 2024

·

A séjourné 2 nuits

Excellent hotel. Staff is amazing. Will definitely stay there again in the future.

10

Ellane

14 juil. 2024

·

A séjourné 1 nuit

We had a very lovely stay at the Duke’s Residence which is adjacent to the hotel. All the staff were so welcoming and helpful. The room itself was very clean and felt royal. It is in very close proximity to restaurants, the Market Square and Belfry Tower. Everything is pretty much within 15 mins walk. Would definitely stay here again if we go back to Brugge. Thank you for the great stay!

4

Dragan

6 août 2025

·

A séjourné 1 nuit

I normally stay in another hotel from the Duke's collection. Was very unpleasantly surprised how this hotel is a 5-star with a 2-star attitude. Cleaners banging repeatedly at the door at 11:20 to remind you the checkout time is 11:00, and the phone rang as I was exiting -- probably Reception, too. The A/C issue was pretty bad as the fan remote is locked at the strongest and loudest all the time and the personnel gave me a nebulous report that they couldn't unlock it either, but "everything in the hotel stops at 22:00 so it will be fine". It wasn't, of course. A rather sleepless night. When checking out they offered to wave my parking fee, and when I said I parked elsewhere, there was no other offer. Very, very disappointed.

8

Patricia

18 juil. 2025

·

A séjourné 3 nuits

First time in Bruge staying at the Dukes Palace Residence. The poor signage made it difficult to check in because we did not know to check in at Dukes Palace main area. The staff person was unapologetic about this and did not advise us of the hotel amenities. We found out by touring the grounds

10

Lisa

25 déc. 2025

·

A séjourné 2 nuits

Excellent selection at breakfast. Lovely rooms. Close to the centre but away from the Main Street so was nice and quiet. Beds were super comfortable and staff were amazing

10

Ethan

8 nov. 2025

·

A séjourné 1 nuit

Magnificent hotel. Everything exceeded my expectations. Spotless rooms and friendly staff. I will definitely be back !

10

Michael

21 sept. 2025

·

A séjourné 3 nuits

Very nice property, with a great staff

10

Anthony

8 janv. 2023

·

A séjourné 19 358 nuits

Overall we thoroughly enjoyed our stay at the Duke's Palace Residence. The room was exactly as advertised, the staff was friendly and efficient, and the breakfast we opted to include with our daily rate was excellent.

10

Cory

13 nov. 2025

·

A séjourné 2 nuits

Excellent Location close to everything. Amazing staff!

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Emplacement

Exceptionnellement central et à distance de marche des principaux sites touristiques, des boutiques et des restaurants de Bruges, tout en étant situé dans une rue relativement calme.

Avis de voyageur à ce sujet

10

hilda

13 juin 2024

·

A séjourné 3 nuits

Excellent location and in a quiet street. We were in the Duke's Residence which offers great value. We would certainly return.

10

marc

14 mai 2025

·

A séjourné 1 nuit

A lovely hotel in a great location that's set back from the street. You'll probably need Google Maps to tell you you've arrived.

10

Charles

8 août 2025

·

A séjourné 3 nuits

Quiet but very accessible, great central location, would definitely recommend

10

Lisa

25 déc. 2025

·

A séjourné 2 nuits

Excellent selection at breakfast. Lovely rooms. Close to the centre but away from the Main Street so was nice and quiet. Beds were super comfortable and staff were amazing

10

Chao

18 nov. 2025

·

A séjourné 2 nuits

very nice and quiet. walkable distancce to everything

10

David

19 mai 2025

·

A séjourné 3 nuits

Great location. Nice hotel.

8

Claudia

16 oct. 2025

·

A séjourné 3 nuits

The location is fantastic for walking the central city of Brugge. The hotel was beautiful.

10

Nayim

19 sept. 2025

·

A séjourné 2 nuits

Fantastic property. Right in the heart of Bruges

10

Cory

13 nov. 2025

·

A séjourné 2 nuits

Excellent Location close to everything. Amazing staff!

10

Jo

7 oct. 2025

·

A séjourné 2 nuits

Fabulous hotel in a wonderful location!

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Repas

Le petit-déjeuner et la restauration sur place sont fréquemment salués pour leur qualité et leur variété. Cependant, plusieurs critiques notent que le petit-déjeuner est cher et certains l'ont trouvé décevant.

Avis de voyageur à ce sujet

10

Clare

16 juil. 2025

·

A séjourné 1 nuit

Dukes Palace is a beautiful hotel, we recieved a a lovely, friendly welcome, assistance with luggage and were shown to our very classy and comfortable room. Breakfast was fabulous, again, a warm and friendly welcome from staff, a very wide delicious range of foods and drinks available. The location is amazing, so tucked away but right on the doorstep of the shopping district. Parking was a bit tricky to get to on a Saturday afternoon due to all the pedestrians but we managed it, and it was safe and secure. Cocktails in the chic hotel bar after a days sightseeing was the perfect end to a perfect day in beautiful Bruges. We will be back x

10

Lisabeth

4 nov. 2025

·

A séjourné 2 nuits

Allt var bra. Sköna sängar, bra badrum. Tillmötesgående personal. Fantastisk frukost. Bra utbud i restaurang och bar

4

Christine

9 oct. 2025

·

A séjourné 2 nuits

Dejeuner decevant et beaucoup trop cher

10

Thomas

1 juin 2025

·

A séjourné 2 nuits

Can't say enough good things to say about this property- excellent location, well appointed rooms, and a wonderful breakfast buffet. Champagne and blocks of three types of chocolate to start your day!

8

Robert

10 juin 2023

·

A séjourné 2 nuits

Very nice room but not in main hotel. Breakfast quite expensive and not as good as most hotels. Room was very reasonable though. Great location.

8

nigel

5 août 2025

·

A séjourné 2 nuits

Very nice hotel and great location. Ridiculously expensive breakfast

10

Maria

15 juil. 2024

·

A séjourné 2 nuits

The property's location was excellent. Very central to shops, restaurants and more. Highly recommend their restaurant. The food was fantastic.

10

Vicki

5 oct. 2025

·

A séjourné 1 nuit

Breakfast was amazing, walki g distance to everything.

10

Douglas

28 avr. 2024

·

A séjourné 3 nuits

Wonderful! Highly recommend! Excellent staff, beautiful accommodations, great breakfast, convenient location.

10

david

5 janv. 2025

·

A séjourné 2 nuits

Great hotel. The restaurant and lounge are incredible.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	172 $US
février	167 $US
mars	167 $US
avril	248 $US
mai	245 $US
juin	195 $US
juillet	184 $US
août	192 $US
septembre	213 $US
octobre	210 $US
novembre	212 $US
décembre	330 $US

di	lu	ma	me	je	ve	sa
1 $162	2 $161	3 $162	4 $161	5 $162	6 $184	7 $268
8 $163	9 $160	10 $162	11 $171	12 $172	13 $204	14 $261
15 $174	16 $171	17 $171	18 $171	19 $203	20	21
22 $160	23 $203	24 $273	25	26 $229	27	28
29 $215	30 $215

Dukes’ Palace Residence – by Dukes’ Hotel Collection

Prix pour Dukes’ Palace Residence – by Dukes’ Hotel Collection

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Classique

Chambre Premium

Chambre Exécutive

Avis des voyageurs sur Dukes’ Palace Residence – by Dukes’ Hotel Collection

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $356
18 $171	19 $181	20 $182	21 $291	22 $202	23 $260	24 $360
25	26	27 $302	28 $192	29 $194	30 $197	31 $262