Name: MainStay Suites Springfield IL
Address: 3185 South Dirksen Parkway, Springfield, Illinois, USA, Springfield, Illinois, US
Price range: 50 $–62 $ per night
Rating: 6.32

Was Gäste sagen

Bewertungen zum MainStay Suites Springfield IL sprechen von häufigen Problemen mit Sauberkeit und Instandhaltung, darunter schmutzige oder unfertige Zimmer, starke Gerüche, Ungeziefer und wiederkehrende Ausfälle wie kaputte Aufzüge oder geschlossene Pools, sowie von uneinheitlichem Service, langsamen Check-in und gelegentlichen Überbuchungen oder Stornierungen.

Mehrere Gäste berichteten auch über Sicherheitsbedenken und eine zwielichtige Atmosphäre in den Gemeinschaftsbereichen und der umliegenden Gegend. Einige hoben geräumige Zimmer, bequeme Betten, freundliches Personal oder einen guten Preis hervor, doch diese positiven Aspekte waren nicht konstant. Erwarten Sie eine einfache, preiswerte Unterkunft mit erheblichen Zuverlässigkeitsproblemen.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Einrichtungen haben häufig Ausfälle: Aufzüge sind oft außer Betrieb, der Innenpool ist geschlossen oder schmutzig und der Fitnessraum sowie andere Annehmlichkeiten stehen manchmal nicht zur Verfügung. Gäste erwähnen auch gelegentliche Wasserabschaltungen, leere Verkaufsautomaten und begrenzte Eisversorgung.

Reinigung

Sauberkeit ist ein wiederkehrendes Problem, mit schmutzigen Zimmern und Badezimmern, starken Rauch- oder Marihuanagerüchen, Müll in den Gemeinschaftsbereichen und Instandhaltungsmängeln wie abblätternder Farbe. Mehrere Berichte erwähnen Kakerlaken oder sogar Bettwanzen.

Zimmer

Die Zimmer wirken abgenutzt und uneinheitlich: Einige sind geräumig mit bequemen Betten, aber viele berichten von kaputten oder durchgelegenen Betten, nicht funktionierenden Fernsehern oder Klimaanlagen, ungünstigen Grundrissen und Lärm von Nachbarzimmern oder Haustieren. WLAN und Zimmereinrichtungen sind unzuverlässig.

Dienstleistung

Der Service ist uneinheitlich, mit langen oder schwierigen Check-ins, Überbuchungen oder stornierten Reservierungen und mangelnder Reaktionsfähigkeit auf Reinigungsanfragen. Einige Gäste hatten unprofessionelle Interaktionen, während andere einzelne Mitarbeiter freundlich fanden.

Ähnliche Gästebewertungen

2

Kevin

18. Aug. 2024

·

Aufenthalt am 4 Nächte

Hello, so I booked this stay on Hotels.com this Wednesday. The hotel called me non-stop about 7-10 times before I answered, and they told me they don’t have any rooms available. However I was still charged $326.65? Any help would be appreciated with this. Thank you

Übersetzen

6

Tyler

16. Aug. 2024

·

Aufenthalt am 1 Nacht

$100 incidental on top of room cost of checking in. Which is reimbursed upon checking out, didnt know but no worries. Outlets in room didnt work and informed staff before checking in. As they have you check the room before hand. I was offered to swap rooms but it wasn't a big deal to me as bathroom outlets work. Room was clean otherwise and staff was friendly.

Übersetzen

4

Melissa

22. Aug. 2023

·

Aufenthalt am 10 Nächte

There were a lot of issues with this stay. They refused to let us check in stating that we had not paid them for the stay. I contacted Hotels.com and they made it very clear that this hotel accepted our payment. We asked for room service to change our sheets and towels daily due to different staff using the room and this was not done a single time during the stay. Every day there was a new problem I had to deal with while staying at this hotel. I would highly not recommend this hotel due to service.

Übersetzen

2

DeShawn

26. Okt. 2023

·

Aufenthalt am 1 Nacht

Made a reservation and got there and there was no rooms

Übersetzen

4

Tammy

31. Aug. 2023

·

Checkin starts at 3:00 PM; arrived at 2:50 PM and they had ZERO rooms clean and ready. We had traveled all day and on a tight schedule, on our way to a family funeral. They asked if we could come back in an hour. It took so long to check in that we were late for the funeral. There were people hanging out in the parking lot drinking at night. Someone wedged a rock into an otherwise locked side door. The entire place wreaked of strong, cheap air fresheners - lobby, hallways and rooms. It was overwhelming. The dingy room had a huge full-size refrigerator that dominated the small space. It was 5 feet away from the small double bed (not a queen.) The walls have lots of small damaged areas, and so did the tub trim. The toilet was dirty and unflushed. The alarm clock was sticky. The air freshener smell was awful. They charge an additional fee for hi-speed internet. They charge $25 for 2nd a guest in your room. They charge $20 every time a pool towel is found in your room. They charge for housekeeping services if needed more than once per week. Signs are posted by the elevators warning guests not to leave dirty dishes in their rooms. Also, key cards must be returned to front desk, visitors must register at the front desk, borrowed dishes must be washed and returned to the front desk, and guests must sign up to use pool. They also require that you sign a form promising not to smoke or have parties in your room. I felt like we were staying at a homeless shelter.

Übersetzen

2

Cindy

10. Aug. 2024

·

Aufenthalt am 1 Nacht

We arrived late after a concert and they did not hold our reservation and therefore there was no room available for us! The whole town was booked full because of this concert so we had to drive 2 hours home at 1:00 in the morning! Never heard of a hotel not honoring a reservation!!

Übersetzen

2

Sue

6. Okt. 2023

·

Aufenthalt am 1 Nacht

I arrived and was informed that the hotel was overbooked. No rooms were available and we had to leave. We drove to another town and found a hotel there.

Übersetzen

2

REGINO

13. Nov. 2024

·

Aufenthalt am 2 Nächte

I booked 3 days, 2 night stay in this hotel. After checking in, i went to my room but unfortunately the room that they gave me was not even ready yet. It was not cleaned yet, the TV was on, beddings was messy. I told and complained to the front desk and they gave me a different room. There were 2 times that staff forced to open my door without knocking. They said they need to out something, the other one said he thought nobody was in my room. There were 3x staff came knocking so loud needing to out something in my room eventhough i already put “do not disturb” on the door. I was doing a very important video meeting for my work at that time. I complained at the front desk and i was told that they didn’t see a staff on their surveillance footage a staff trying to open my door. The hallway upstairs smelled like marijuana all day long. When i was checking iin, there were 3 guests also checking in who acted and looked like they were so high, snorting every now and then, smelled like marijuana. The staff even gave me the room card right away as he is aware that the 3 guests are unsafe. The location is unsafe. I did not know that the location is not great. I can afford to get better hotel in the area or in soringfield, but that time i was trying to save a little bit. The right word to describe this hotel is Scary, Poor and yucky. I should be staying until the 3rd day, but i decided to check out early, crappy hotel. This is not an exaggeration.

Übersetzen

2

Sharon

11. Aug. 2024

·

Aufenthalt am 5 Nächte

Absolutely the worst hotel we’ve ever stayed at. In 5 days we had no housekeeping services, even after repeated requests. We had to go to the front desk for towels, toilet paper, soap and coffee refills. Trash was running over. When the floor housekeeper was questioned, he told us we could clean the room ourselves My advice is to find a different hotel

Übersetzen

2

Rodney

9. Mai 2025

·

Aufenthalt am 1 Nacht

Booked reservation and then when arrived said they didn’t have a room for me and wouldn’t give me a refund!

Übersetzen

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Viele Gäste beschreiben die Umgebung und die Gemeinschaftsbereiche als zwielichtig und nicht sehr sicher. Einige schätzten die Nähe zur Autobahn oder zu Sehenswürdigkeiten.

Gastronomie

Das Frühstück vor Ort ist sehr begrenzt oder nicht verfügbar, oft nur Kaffee und Snacks für unterwegs, und an manchen Tagen gab es überhaupt keinen Kaffee. Mehrere Gäste wünschten sich ein richtiges Frühstück im Hotel.

Monat	Durchschnittspreis
Januar	225 $
Februar	64 $
März	53 $
April	50 $
Mai	51 $
Juni	50 $
Juli	53 $
August	73 $
September	61 $
Oktober	61 $
November	58 $
Dezember	51 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $50	15 $50	16 $50	17 $50	18 $50	19 $50
20 $50	21 $50	22 $50	23 $50	24 $50	25 $50	26 $50
27 $50	28 $54	29 $54	30 $54

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $54	2 $54	3 $54
4 $54	5 $54	6 $54	7 $54	8 $54	9 $54	10 $54
11 $54	12 $54	13 $54	14 $56	15 $62	16 $57	17 $57
18 $57	19 $57	20 $56	21 $57	22 $56	23 $57	24 $56
25 $57	26 $56	27 $57	28 $57	29 $57	30 $57	31 $56

Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen

Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Familienzimmer, Nichtraucher

Zimmer, Mehrere Betten, Nichtraucher

Zimmer, 2 Queen-Betten, Nichtraucher

Zimmer, 1 Queen-Bett, barrierefrei, Nichtraucher

Standardzimmer, 1 King-Bett, Nichtraucher

Zimmer, 1 Queen-Bett, Nichtraucher

Gästebewertungen

Zufriedenstellend

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Gut zu wissen

Optionale Extras

Haben Sie eine Frage?

Considering this hotel for your Springfield trip?

Preise für kommende Reisedaten