Mercure Newcastle

The greeting when checking in was very cold and unfriendly… A smile would’ve been welcomed! a welcoming attitude would’ve been nice too. Nothing about the services were explained nothing about the meal. Nothing about the Internet or anything along those lines. It was just a very cold and what seem to be a robotic check-in.The hotel is very outdated but comfortable There weren’t any USB charges that I could see in the room. The beds were comfortable. unfortunately there was no body wash in the bathroom. It was completely empty.. check out process was easy and quick

bathrooms are dated with step into bath / shower hotels.com silver members offers like free parking not provided no upgrade or free bottle of wine / free breakfasts

Clean room, excellent staffing

Pretty good. No drinking water in room. Noisy from King street drag strip but you’re in town and that’s part of it

It was fine. Enjoyed our stay. Lovely staff.