The Salwey Arms

Very pleasant friendly people, plenty of free parking. A real up to date clean bar, a comfy relaxing atmosphere. The room was clean and all upto date,again very comfy and we both had a good nights sleep. We had an evening meal snd breakfast, and it was beautiful, well presented , well proportional and very very tasty. A big thank you to all, i made our stay very enjoyable.

Good location for exploring the area . Helpful friendly staff. Room was clean and comfortable. Good food . Free parking

Very welcoming staff Lovely garden with plenty of seating

Nice welcome, shown to our room which was spotless and nice and warm, the bed was very comfortable. Nice bathroom, soft towels and plenty of hot water. Nice evening meal in the restaurant,good selection on the menu. Breakfast menu was good, and well prepared. Nice and friendly staff..we would definitely stay again.

Excellent staff. Room was comfortable and spotlessly clean. Bathroom had underfloor heating. Bathroom had a bit of a damp smell but wasn’t a problem. Breakfast was delicious.

Really friendly staff , good size room , comfortable bed , the entire property and grounds clean and pleasing to the eye

Very friendly and helpful staff the property very clean.

Lovely clean room Tasty breakfast Polite staff

We were in the smallest room, Tern; the only one available out of the 5 rooms at the property when we booked. No issue with that at all however it felt like it had been overlooked and was given the least attention. The single glazed sash window frames were dirty and dusty, especially in the shower room. There were cobwebs around the ceiling and the carpet was badly stained. It wasn’t possible to put make up on or dry hair in front of a mirror due to the way the furniture and plugs were positioned. Upon arrival , it was unseasonably cold and the heating in our room and shower room wasn’t working. A plumber was called out the following day but our bathroom was unpleasantly cold, with no means to warm or dry towels. Extra ones were provided but overall it didn’t make for a comfortable stay. When we checked out we asked for a reduction on the room rate as nothing had been taken off to reflect the issues we’d encountered. We were told that Expedia still hadn’t paid the hotel for our room (not sure how this had anything to do with us); and we received a small reduction. All of the staff, apart from the woman who served breakfast on our final morning and checked us out, were friendly and helpful. The bed was comfortable and the plumbing problem was fixed eventually but it impacted upon the first evening and first day of our stay. An apology at checkout would have gone a long way but we were made to feel like we were being unreasonable.

Very pleasant friendly people, plenty of free parking. A real up to date clean bar, a comfy relaxing atmosphere. The room was clean and all upto date,again very comfy and we both had a good nights sleep. We had an evening meal snd breakfast, and it was beautiful, well presented , well proportional and very very tasty. A big thank you to all, i made our stay very enjoyable.

Lovely place, rooms and public spaces immaculate. Dinner and breakfast were great. The only thing that was a bit disappointing was the view from our room, we were looking out onto the kitchen roof, complete with ventilation ducts, didn’t spoil out stay but some screening would have been nice. We had a nice stay and the staff were lovely.

We had a fantastic stay at Salwey Arms! Staff are amazing, went above and beyond to meet our needs to ensure our short break went to plan, even offering to transport us into Ludlow as we were struggling to secure a taxi. Which in the end they managed to sort for us, both there and back enabling us to attend pre-booked live concert at Ludlow Castle. We were able to check-in earlier than planned, our room was cosy, spotlessly clean with everything we could possibly need. The bed was extremely comfortable with high quality bedding, which enabled a great nights sleep. Breakfast was delicious, cooked fresh to order and the menu provided a lovely range of options. A great place to stay!

The staff were so welcoming and the room was comfortable and really well designed. Loved the little touches like designer cups in the rooms. Great bed linen. Lovely and clean. Food was delicious. Breakfast top notch.

Nice welcome, shown to our room which was spotless and nice and warm, the bed was very comfortable. Nice bathroom, soft towels and plenty of hot water. Nice evening meal in the restaurant,good selection on the menu. Breakfast menu was good, and well prepared. Nice and friendly staff..we would definitely stay again.

Great accomodation, staff were excellent. Food was really good plenty of options. Only complaint was the road noise in the room as no double glazing and lots of heavy traffic going past..

Room was small. Noise from the extractor unit when the windows were open. We needed the windows open as the room was hot because it was so small.

Very convenient location. Hot water pipes under our floor kept the room too warm so we turned radiators off. Couldn’t open windows as 24hour petrol station one side and an industrial unit the other. Shaggy rugs on top of the carpet were unnecessary and must be impossible to keep clean with multiple use from other visitors. Drinks expensive and dinner overpriced. Breakfast was amazing and beautifully presented.

Really friendly staff , good size room , comfortable bed , the entire property and grounds clean and pleasing to the eye

Lovely place, rooms and public spaces immaculate. Dinner and breakfast were great. The only thing that was a bit disappointing was the view from our room, we were looking out onto the kitchen roof, complete with ventilation ducts, didn’t spoil out stay but some screening would have been nice. We had a nice stay and the staff were lovely.

Road noise in twin room gave us a poor night's sleep.

We had a fantastic stay at Salwey Arms! Staff are amazing, went above and beyond to meet our needs to ensure our short break went to plan, even offering to transport us into Ludlow as we were struggling to secure a taxi. Which in the end they managed to sort for us, both there and back enabling us to attend pre-booked live concert at Ludlow Castle. We were able to check-in earlier than planned, our room was cosy, spotlessly clean with everything we could possibly need. The bed was extremely comfortable with high quality bedding, which enabled a great nights sleep. Breakfast was delicious, cooked fresh to order and the menu provided a lovely range of options. A great place to stay!

Hotel room was very comfortable and we enjoyed an evening meal in the restaurant. Excellent breakfast. Highly recommended

Friendly staff, nice food, erratic WiFi (my phone was eventually fine on it after initial probs, my laptop couldn't ever get on and partner's phone wouldn't go on after first evening). We had a roadside room which was a nice room but very very noisy as the road was so busy and only single glazing due to being an old property

The staff were very friendly, The food was first class Great place to stay

For our one night stay there is nothing that wasn't good about this property. The staff were kind and helpfull. The location was perfect for our visit to Ludlow Castle and town. Would definitely recommend.

Lovely setting and friendly staff. Met with a smile although they were busy, comfortable room and we were very relaxed overall. Thank you.

Great location. First impressions were good, we arrived and went to check in, not obvious where to go, no signage. I explained to a gentleman that we'd like to check in, ask our name and then took us to our room, no warmth of welcome.......Our room was The Onny which was small but adequate. Unfortunately this room overlooks the flat roof and yard of the kitchen, with a huge air extractor on the roof, which of course was noisey with a constant hum. I mentioned this when we went to dinner to the same gentleman, along with an issue that the temperature gauge on the shower which was beyond stiff. I had to ask my husband to come and alter this. No real response or interest really. Dinner was ok - nothing out of the ordinary, again no interest from any of the staff we encountered from dinner through to breakfast. It's a shame as the pub is nice it could be so much more with a smiley engaging team. This might be the norm for the area, but for a local pub with rooms I chose this rather than a city hotel to get a friendly service. The only positive interaction was a very cheerful housekeeping lady who wished us a nice day as we left our room.

Very friendly welcome, all information given on check in, room clean and comfortable, staff very warm and friendly. Had starters and nibbles, plenty of well cooked food, just what we wanted. Some traffic through the night but to be expected on a crossroad, ear plugs provided and a fan but we didn’t need to use either. Good breakfast times and an excellent hearty breakfast, brilliant service from a very lovely waitress. Would highly recommend hence 5 stars

The staff and owners were extremely friendly. Nothing was too much trouble for them. The food was excellent and the stay included an excellent breakfast with as much coffee (or if you prefer, tea) as needed.

We had a fantastic stay at Salwey Arms! Staff are amazing, went above and beyond to meet our needs to ensure our short break went to plan, even offering to transport us into Ludlow as we were struggling to secure a taxi. Which in the end they managed to sort for us, both there and back enabling us to attend pre-booked live concert at Ludlow Castle. We were able to check-in earlier than planned, our room was cosy, spotlessly clean with everything we could possibly need. The bed was extremely comfortable with high quality bedding, which enabled a great nights sleep. Breakfast was delicious, cooked fresh to order and the menu provided a lovely range of options. A great place to stay!

Staff at the Salwey Arms very accommodating to make you comfortable. Ww enjoyed our one night away.

Very welcoming staff Lovely garden with plenty of seating

We didnt actually stay stay at the hotel but paid for friends to stay and had dinner with them on the evening. Our frends found the room ok but they didn't rave about it. The meal was ok but we did have a very long wait, over an hour, without any updates. We ordered a bottle of red wine which came as an opened bottle with some removed. How can somone serve a bottle wine and not notice its opened and not full. They did replace it but the apology lacked conviction. All in all everthing was okish but not special. Breakfast was included in the price, but they had an early start and breakfast didnt start until 7.30. We did ask if they could provide a takeaway breakfast but this apparently wasnt possible. Disappointing. Surely they could have prepared this on the evening ready for them next morning. Are our friends the only people who need an early start? There was also some confusion on how they.were going to be able to exit the building. Again there did not seem to be a policy, procedure for such events. We expected better for the price.

Great accomodation, staff were excellent. Food was really good plenty of options. Only complaint was the road noise in the room as no double glazing and lots of heavy traffic going past..

The location and layout of the hotel was excellent. We only had a cooked breakfast here and that was excellent and cooked well.

For our one night stay there is nothing that wasn't good about this property. The staff were kind and helpfull. The location was perfect for our visit to Ludlow Castle and town. Would definitely recommend.

Very convenient location. Hot water pipes under our floor kept the room too warm so we turned radiators off. Couldn’t open windows as 24hour petrol station one side and an industrial unit the other. Shaggy rugs on top of the carpet were unnecessary and must be impossible to keep clean with multiple use from other visitors. Drinks expensive and dinner overpriced. Breakfast was amazing and beautifully presented.

Great location. First impressions were good, we arrived and went to check in, not obvious where to go, no signage. I explained to a gentleman that we'd like to check in, ask our name and then took us to our room, no warmth of welcome.......Our room was The Onny which was small but adequate. Unfortunately this room overlooks the flat roof and yard of the kitchen, with a huge air extractor on the roof, which of course was noisey with a constant hum. I mentioned this when we went to dinner to the same gentleman, along with an issue that the temperature gauge on the shower which was beyond stiff. I had to ask my husband to come and alter this. No real response or interest really. Dinner was ok - nothing out of the ordinary, again no interest from any of the staff we encountered from dinner through to breakfast. It's a shame as the pub is nice it could be so much more with a smiley engaging team. This might be the norm for the area, but for a local pub with rooms I chose this rather than a city hotel to get a friendly service. The only positive interaction was a very cheerful housekeeping lady who wished us a nice day as we left our room.

Practical and convienient for work

Road noise in twin room gave us a poor night's sleep.

Lovely place with fantastic staff. Located near a busy junction so was a bit noisy but nothing major. A bit out of town and we struggled to get a taxi but the staff managed to get us one in the end. Great breakfast.

venue is located on a cross roads of the A49 between Ludlow and Leominster which is a fairly busy junction at many times of day & night. Also located next to a 24hour Asda service station and travel lodge which created vehicle move movements at all times of day & night. We ate in the Salway hotel each night in addition to Breakfast and found the food & service helpful and attentive and the room adequate for our needs. We had been to the hotel previously and found it suitable to our needs.

Good location for exploring the area . Helpful friendly staff. Room was clean and comfortable. Good food . Free parking

Nice welcome, shown to our room which was spotless and nice and warm, the bed was very comfortable. Nice bathroom, soft towels and plenty of hot water. Nice evening meal in the restaurant,good selection on the menu. Breakfast menu was good, and well prepared. Nice and friendly staff..we would definitely stay again.

All good, the only let down was no internet, and as a working stay , no work could be done, But that was the only down side. My evening meal and breakfast were excellent.

Very convenient location. Hot water pipes under our floor kept the room too warm so we turned radiators off. Couldn’t open windows as 24hour petrol station one side and an industrial unit the other. Shaggy rugs on top of the carpet were unnecessary and must be impossible to keep clean with multiple use from other visitors. Drinks expensive and dinner overpriced. Breakfast was amazing and beautifully presented.

The room had everything that we needed and all of the staff were very friendly. Great breakfast and the menu for dinner was good.

Limited dining options, steak good but overdone

Lovely place, rooms and public spaces immaculate. Dinner and breakfast were great. The only thing that was a bit disappointing was the view from our room, we were looking out onto the kitchen roof, complete with ventilation ducts, didn’t spoil out stay but some screening would have been nice. We had a nice stay and the staff were lovely.

Hotel room was very comfortable and we enjoyed an evening meal in the restaurant. Excellent breakfast. Highly recommended

Really excellent vegan choices on the dinner menu. Best I know of.

The staff were so welcoming and the room was comfortable and really well designed. Loved the little touches like designer cups in the rooms. Great bed linen. Lovely and clean. Food was delicious. Breakfast top notch.

We didnt actually stay stay at the hotel but paid for friends to stay and had dinner with them on the evening. Our frends found the room ok but they didn't rave about it. The meal was ok but we did have a very long wait, over an hour, without any updates. We ordered a bottle of red wine which came as an opened bottle with some removed. How can somone serve a bottle wine and not notice its opened and not full. They did replace it but the apology lacked conviction. All in all everthing was okish but not special. Breakfast was included in the price, but they had an early start and breakfast didnt start until 7.30. We did ask if they could provide a takeaway breakfast but this apparently wasnt possible. Disappointing. Surely they could have prepared this on the evening ready for them next morning. Are our friends the only people who need an early start? There was also some confusion on how they.were going to be able to exit the building. Again there did not seem to be a policy, procedure for such events. We expected better for the price.