St Ives

The room did the job - but numerous issues. Missing some basic necessities like a bedside light. Had to use the public wifi from the bar downstairs which was choppy at best. The problems started right from the beginning. Check in according to the website was 10:00pm. But at 8:30pm I had a message saying I wouldn't be able to check in after 9 as the bar shuts at that point. I was on a train so unable to get there for that time, and somebody very kindly stayed to let me in, but they still contested the fact that their check in is stated as different. Some of the staff were quite dismissive, and felt unwilling to help. Finally, the walls are so paper thin I could hear everything from the room next door - whoever was staying next door was playing loud horror movies until the early hours, so it was impossible to get a decent night's sleep. Would recommend if it really is budget you need, but I definitely wouldn't recommend otherwise.

I like the room was clean /airy and fresh . Central position to use the cafe and bars of Neath . Negative ,they did try and charge me the second time but did sort it out … Local Parking is available at extra cost .

The place had closed down a few months prior and we had not been made aware so when we arrived it was closed. We had to find accommodation elsewhere for a higher price.

Personnel accueillant et charmant. Hôtel très agréable ainsi que les repas.

We really enjoyed our stay, fantastic staff, very friendly and nothing was too much trouble. Great atmosphere, what we were expecting for our stay. Food was lovely also. Very pleased that we were able to take our dog Luna, she was very much loved by not only the staff but the customers. We stayed for two nights and was able to sleep very well. Really lovely staff