Princesa Garden Island Resort and Spa
128 $US
/nuit
Moyenne pour octobre
Prix pour Princesa Garden Island Resort and Spa
Sélectionnez les dates pour voir les prix et les disponibilités
128 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À Princesa Garden Island Resort and Spa, les prix par nuit s'élèvent en moyenne à 109 $US pendant le mois le moins cher (juin) et à 146 $US pendant le mois le plus cher (décembre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 133 $US |
| février | 128 $US |
| mars | 130 $US |
| avril | 123 $US |
| mai | 115 $US |
| juin | 109 $US |
| juillet | 112 $US |
| août | 110 $US |
| septembre | 127 $US |
| octobre | 128 $US |
| novembre | 122 $US |
| décembre | 146 $US |
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oct. · 128 $US
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Le plus cher : décembre (env. 146 $US)
Le moins cher : juin (env. 109 $US)
À propos de cet établissement
Complexe de luxe avec piscine extérieure, spa complet et trois restaurants à Puerto Princesa.
Emplacement
Dans le quartier Centre-ville de Puerto Princesa à Puerto Princesa, vous trouverez Princesa Garden Island Resort and Spa près de l'aéroport, près de la plage. Envie de voir du pays ? Visitez les incontournables Plaza Cuartel et Iwahig Penal Colony, à moins que vous ne préfériez faire chauffer votre carte bancaire aux emblématiques Centre commercial NCCC Mall Palawan et Centre commercial SM City Puerto Princesa.
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Emplacement
Barangay Bancao-bancao, Caniguiran, Palawan, Centre-ville de Puerto Princesa, Puerto Princesa, Philippines
Options de chambre
3
Ocean Wing Princesa Classic
Détails de la chambre
1 Très Grand Lit Double
2 Grands Lits Doubles
Couchages 2
484 ft²
Vue sur la piscineBalconClimatisationCoffre-fortRéfrigérateurPiscine avec vueAccessible par escalier
5
Villa D’Eau
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
969 ft²
Vue sur la piscineVue sur la merClimatisationCoffre-fortRéfrigérateurPiscine avec vue
2
Chambre Tour Avec Accès À La Piscine
Détails de la chambre
2 Lits Simples
1 Très Grand Lit Double
Couchages 2
484 ft²
Vue sur la piscineBalconClimatisationCoffre-fortRéfrigérateurPiscine avec vue
2
1 Très Grand Lit Double
2 Grands Lits Doubles
Couchages 2
646 ft²
Vue sur la piscineBalconClimatisationCoffre-fortRéfrigérateurPiscine avec vueAccessible par escalier
4
Villa avec piscine
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
1292 ft²
Vue sur la piscineBalconClimatisationCoffre-fortRéfrigérateurPiscine avec vue
3
Ocean Wing Pool Access
Détails de la chambre
1 Très Grand Lit Double
2 Grands Lits Doubles
Couchages 2
538 ft²
Vue sur la piscineBalconClimatisationCoffre-fortRéfrigérateurPiscine avec vue
3
Chambre Princesse
Détails de la chambre
2 Lits Simples
1 Très Grand Lit Double
Couchages 2
484 ft²
Vue sur la piscineBalconClimatisationCoffre-fortRéfrigérateurPiscine avec vueAccessible par escalier
2
Villa Premier avec Piscine
Détails de la chambre
2 Grands Lits Doubles
1 Très Grand Lit Double
Couchages 2
753 ft²
Vue sur la piscineBalconClimatisationCoffre-fortRéfrigérateurPiscine avec vue
Avis des voyageurs sur Princesa Garden Island Resort and Spa
7.8
Bien
Basé sur 2 457 avis vérifiés
Qui séjourne ici ?
Affaires
6%
Couples
43%
Familles
33%
Groupes
12%
Solo
4%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après les récents avis concernant le Princesa Garden Island Resort and Spa, les clients apprécient les grandes piscines, le personnel accueillant et les magnifiques jardins. Ils notent toutefois régulièrement la présence de travaux, des espaces datés ou mal entretenus, un service lent à l'enregistrement et au restaurant, ainsi qu'un accès direct à la plage limité.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après les récents avis concernant le Princesa Garden Island Resort and Spa, les clients apprécient les grandes piscines, le personnel accueillant et les magnifiques jardins. Ils notent toutefois régulièrement la présence de travaux, des espaces datés ou mal entretenus, un service lent à l'enregistrement et au restaurant, ainsi qu'un accès direct à la plage limité.
Les chambres sont souvent spacieuses et confortables, bien que plusieurs avis fassent état de problèmes d'entretien tels que des coupures d'eau chaude, des problèmes de drainage, des équipements vieillissants et des odeurs fortes occasionnelles dans les villas sur pilotis. Le petit-déjeuner et les restaurants sur place reçoivent des avis mitigés : certains apprécient l'établissement japonais et le buffet, tandis que d'autres estiment que les choix sont limités et les prix élevés. L'établissement est isolé et ne dispose pas de plage accessible à pied ; le banc de sable nécessite une marée basse ou un kayak, et les déplacements en ville nécessitent généralement un tuk-tuk ou un taxi. Attendez-vous à de superbes piscines dans un complexe qui peut sembler daté et dont le fonctionnement est parfois irrégulier.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les grandes piscines sont un atout majeur, mais les travaux en cours et l'entretien laissent à désirer : certaines installations sont fermées ou irrégulières (par exemple, le spa, les ascenseurs, les vélos), et il n'y a pas d'accès direct à la plage ; le banc de sable est accessible en kayak ou à marée basse.
Avis de voyageur à ce sujet
2
Arif
1 déc. 2024
·
A séjourné 1 nuit
No spa open, no bikes for use and only one restaurant open Rooms were all messed up. Asked for 2 beds and got 2 rooms on different buildings and with only 1 bed for 3 guests and staff no help!
No spa open, no bikes for use and only one restaurant open Rooms were all messed up. Asked for 2 beds and got 2 rooms on different buildings and with only 1 bed for 3 guests and staff no help!
8
Arif
29 nov. 2024
·
A séjourné 2 nuits
Half the things were out of service or not available like elevators and bikes and more.check in was slow.
Half the things were out of service or not available like elevators and bikes and more.check in was slow.
10
Luke
21 févr. 2023
·
A séjourné 3 nuits
Very happy with my stay here as it was a great resort with a nice pool and excellent breakfast. We had a nice room which was enjoyable as was the ease to downtown and such. The two drawbacks were that is was under construction and so no gym was available. Also the beach access is actually limited and there is not just a beach you can walk out to. Those were disappointments, but overall I would come back here again.
Very happy with my stay here as it was a great resort with a nice pool and excellent breakfast. We had a nice room which was enjoyable as was the ease to downtown and such. The two drawbacks were that is was under construction and so no gym was available. Also the beach access is actually limited and there is not just a beach you can walk out to. Those were disappointments, but overall I would come back here again.
8
Trevor
11 avr. 2023
·
A séjourné 4 nuits
Very nice hotel with lots of facilities. The pool is great. There is no beach here but there is a sandbar that can be reached in a kayak, provided by the hotel. You can paddle yourself or ask a guide to take you. Not a huge amount to see out there but nice to get out on the water and worth a visit I think. There are Starfish and Sea Horses but the latter are only out at low tide (in the afternoon). It's a tuk-tuk ride into town for about PHP150 each way.
Very nice hotel with lots of facilities. The pool is great. There is no beach here but there is a sandbar that can be reached in a kayak, provided by the hotel. You can paddle yourself or ask a guide to take you. Not a huge amount to see out there but nice to get out on the water and worth a visit I think. There are Starfish and Sea Horses but the latter are only out at low tide (in the afternoon). It's a tuk-tuk ride into town for about PHP150 each way.
10
AD
11 nov. 2024
·
A séjourné 3 nuits
The swimming pools where very spacious and the rest of the compound was nicely laid out. The new addition isn't totally ready -- so looking forward to coming back in a couple of years to the gym and other new features.
The swimming pools where very spacious and the rest of the compound was nicely laid out. The new addition isn't totally ready -- so looking forward to coming back in a couple of years to the gym and other new features.
8
Melissa
18 nov. 2025
·
A séjourné 4 nuits
The staff was so hospitable. It made our stay pleasant. There was construction occurring so kinda noisy and dusty but we understood the complex needs updating. Clean and well kept grounds
The staff was so hospitable. It made our stay pleasant. There was construction occurring so kinda noisy and dusty but we understood the complex needs updating. Clean and well kept grounds
6
Jason
12 nov. 2024
·
A séjourné 6 nuits
A few factors really hampered this stay. The week we were there, the weather was absolutely terrible, raining almost all day everyday. Looking at the map, you would think this property was close to the city, it's not. It wasn't close to anything. They are building a new tower, which you can hear all of the construction for. I kind of want to go back to see how it turns out, but have no desire to ever set foot there again. The grounds must have been great in it's prime, however, it seems to along time since those days. For the most part it's nice, but like a lot of places in the Philippines, they aren't properly or adequately maintained. The pool, being the biggest thing that sticks out, the floor of it needing to be repainted. The greenery was very nice, giving off rain-forest vibes. The room was reasonably nice, but not for this price point. I expected a lot more for how much we paid. The bathroom was massive, I think it was bigger than the rest of the room. The Jacuzzi was probably the biggest disappointment. The water flow to fill it up was beyond slow, it took nearly 2 hours to fill it up. The heating element, even when set to high, didn't work. The jets, were bad, if you didn't have two people in it, sitting/laying exactly in the right position, they flooded the bathroom, they were literally pointed at such an arc, that they would shoot out of the tub. The shower was nice, but it took a long time to get hot water, wasting a lot of water.
A few factors really hampered this stay. The week we were there, the weather was absolutely terrible, raining almost all day everyday. Looking at the map, you would think this property was close to the city, it's not. It wasn't close to anything. They are building a new tower, which you can hear all of the construction for. I kind of want to go back to see how it turns out, but have no desire to ever set foot there again. The grounds must have been great in it's prime, however, it seems to along time since those days. For the most part it's nice, but like a lot of places in the Philippines, they aren't properly or adequately maintained. The pool, being the biggest thing that sticks out, the floor of it needing to be repainted. The greenery was very nice, giving off rain-forest vibes. The room was reasonably nice, but not for this price point. I expected a lot more for how much we paid. The bathroom was massive, I think it was bigger than the rest of the room. The Jacuzzi was probably the biggest disappointment. The water flow to fill it up was beyond slow, it took nearly 2 hours to fill it up. The heating element, even when set to high, didn't work. The jets, were bad, if you didn't have two people in it, sitting/laying exactly in the right position, they flooded the bathroom, they were literally pointed at such an arc, that they would shoot out of the tub. The shower was nice, but it took a long time to get hot water, wasting a lot of water.
8
Mitchell
17 mars 2023
·
A séjourné 4 nuits
No gym like advertised. Breakfast could be better. Overall nice facility.
No gym like advertised. Breakfast could be better. Overall nice facility.
4
ricardo
29 janv. 2025
·
A séjourné 2 nuits
Property is extremely outdated. The pool had missing tiles and the entrance of the pool was slippery probably due to Algae growing on the surface (extremely dangerous & potential hazard for a fall). The room bed bases are broken, the corner of the bed cut out legs on several occasions. The windows in the bathroom were old and cracked (the window had silver reflective stickers placed over them to conceal the old mirrors. The sink in the bathroom had all black stains when we arrived and was conveniently covered with a bath towel to hide the stains by staff. The toilet in the bathroom clogged up every time we used it. Last but not least the Food!! Where do I begin… Ordering food was a nightmare, every time we sat down there were no staff to provide us with a menu or any service. I had to go up to the bar Several times. Secondly, the staff need much more training in customer service & English. Thirdly, the food took over an hour to come out and I had to constantly walk over to them to check how long the food would take (every single time). Buffet breakfast was good. This resort could be so much better if management invested resources to fix the whole resort (including staff training/ customer service).
Property is extremely outdated. The pool had missing tiles and the entrance of the pool was slippery probably due to Algae growing on the surface (extremely dangerous & potential hazard for a fall). The room bed bases are broken, the corner of the bed cut out legs on several occasions. The windows in the bathroom were old and cracked (the window had silver reflective stickers placed over them to conceal the old mirrors. The sink in the bathroom had all black stains when we arrived and was conveniently covered with a bath towel to hide the stains by staff. The toilet in the bathroom clogged up every time we used it. Last but not least the Food!! Where do I begin… Ordering food was a nightmare, every time we sat down there were no staff to provide us with a menu or any service. I had to go up to the bar Several times. Secondly, the staff need much more training in customer service & English. Thirdly, the food took over an hour to come out and I had to constantly walk over to them to check how long the food would take (every single time). Buffet breakfast was good. This resort could be so much better if management invested resources to fix the whole resort (including staff training/ customer service).
8
Fawn
27 mai 2025
·
A séjourné 3 nuits
Overall the hotel is great. Our suite was very nice and big. Pool is huge! Was able to swim laps with no problems. Spa was very nice, massages were got were so good we tried to do a round 3 but didn't have enough time. The Japanese restaurant on the roof top was very good! However make sure you are not starving when you head there, slow service when busy, took about 30 minutes to get sashimi. Would eat there more if we had more than the 3 days we were there. The Itilian restaurant by the pool is SO SO SO slow!!!! We had 2 hours before a massage and after an hour and a half we still haven't gotten our food. There was 1 other table other than our 4 people table and we could not get fed. After 3 asks of when our food is coming and we have a 2pm massage I finally told them to cancel all food that wasn't served and we'll just pay for what we had. The server even forgot I asked for ice and I had to go to the bar to get it myself after 5 minutes of waiting as my drink got warm. If you are hungry avoid eating at either the Japanese or Italian restaurants on site, have a snack with you or plan your food times. Overall, would definitely stay there again, the swim up rooms are much quieter than any other swim up rooms I've seen, my fear of screaming children is why we didn't get the swim up room and opted for the suite which is quite a bit more spacious than the swim up rooms. Clean rooms and welcoming staff were all very nice.
Overall the hotel is great. Our suite was very nice and big. Pool is huge! Was able to swim laps with no problems. Spa was very nice, massages were got were so good we tried to do a round 3 but didn't have enough time. The Japanese restaurant on the roof top was very good! However make sure you are not starving when you head there, slow service when busy, took about 30 minutes to get sashimi. Would eat there more if we had more than the 3 days we were there. The Itilian restaurant by the pool is SO SO SO slow!!!! We had 2 hours before a massage and after an hour and a half we still haven't gotten our food. There was 1 other table other than our 4 people table and we could not get fed. After 3 asks of when our food is coming and we have a 2pm massage I finally told them to cancel all food that wasn't served and we'll just pay for what we had. The server even forgot I asked for ice and I had to go to the bar to get it myself after 5 minutes of waiting as my drink got warm. If you are hungry avoid eating at either the Japanese or Italian restaurants on site, have a snack with you or plan your food times. Overall, would definitely stay there again, the swim up rooms are much quieter than any other swim up rooms I've seen, my fear of screaming children is why we didn't get the swim up room and opted for the suite which is quite a bit more spacious than the swim up rooms. Clean rooms and welcoming staff were all very nice.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est variable : plusieurs clients ont noté des chambres propres et des espaces bien entretenus, tandis que d'autres ont signalé des meubles tachés, des bouches d'aération poussiéreuses, des odeurs de moisissure, des équipements sales ou endommagés et des oublis occasionnels de ménage.
Avis de voyageur à ce sujet
6
Jane
6 sept. 2025
·
A séjourné 2 nuits
The property overall felt a little rundown and tired looking
The property overall felt a little rundown and tired looking
8
SHOJI
23 janv. 2024
·
A séjourné 4 nuits
リゾートホテルとしての雰囲気は良い。 しかし、部屋の状態は不満が有り。 案内された部屋のエアコンと冷蔵庫が使用出来なかった。それを使用できるようにしてもらった所、ブレーカがトリップ。 夜だったので真っ暗でベッドのベースに脛をひっかけて結構大きな傷になってしまった。 ブレーカトリップは再々生じたので、部屋を交換してもらった。 その部屋ではヘアドライヤが壊れていた。 部屋の設備の維持管理が不十分。 又、使用済みのタオルを回収されて、新しいのがセットされていないことも2回あり。 他、利用者がＵＳＡの方が多いせいかレストランの食事の量が多い。注文する時に少なめにオーダして様子を見た方が良いです。 ホテル内に売店が無く、ホテル外の徒歩６～７分の所に地元の売店があるが、ドリンク類の持参を勧めます。 最後にチェックイン時に宿泊機関でのアクティビティーの予約を同時に受けつけていた。 その為３人目の順番であったのにチェック印できたのは１時間後くらいであった。 チェックインとアクティビティーの予約は別別にすべきでしょう。
リゾートホテルとしての雰囲気は良い。 しかし、部屋の状態は不満が有り。 案内された部屋のエアコンと冷蔵庫が使用出来なかった。それを使用できるようにしてもらった所、ブレーカがトリップ。 夜だったので真っ暗でベッドのベースに脛をひっかけて結構大きな傷になってしまった。 ブレーカトリップは再々生じたので、部屋を交換してもらった。 その部屋ではヘアドライヤが壊れていた。 部屋の設備の維持管理が不十分。 又、使用済みのタオルを回収されて、新しいのがセットされていないことも2回あり。 他、利用者がＵＳＡの方が多いせいかレストランの食事の量が多い。注文する時に少なめにオーダして様子を見た方が良いです。 ホテル内に売店が無く、ホテル外の徒歩６～７分の所に地元の売店があるが、ドリンク類の持参を勧めます。 最後にチェックイン時に宿泊機関でのアクティビティーの予約を同時に受けつけていた。 その為３人目の順番であったのにチェック印できたのは１時間後くらいであった。 チェックインとアクティビティーの予約は別別にすべきでしょう。
4
Roderick
14 févr. 2025
·
A séjourné 2 nuits
They advertised a private beach that wasn’t available at the time we stayed. The patio chaise didn’t look clean. The AC unit had dust build up on the vent area and it looked like there may have been water damage in different spots on the ceiling. We checked out the next morning.
They advertised a private beach that wasn’t available at the time we stayed. The patio chaise didn’t look clean. The AC unit had dust build up on the vent area and it looked like there may have been water damage in different spots on the ceiling. We checked out the next morning.
2
Yacob
4 janv. 2026
·
A séjourné 4 nuits
Air conditioning smell like mold, i complian many times but they just give me air refreshener.
Air conditioning smell like mold, i complian many times but they just give me air refreshener.
2
Paul
16 févr. 2026
·
A séjourné 2 nuits
This was one of the most frustrating hotel stays I’ve had, and I couldn’t get out of there fast enough. Service was consistently poor from start to finish. There were lines for everything, and the front desk always seemed backed up and disorganized. Even something simple like coordinating our one complimentary meal at the restaurant turned into a 30-minute wait while staff tried to sort it out. Transportation was another headache — both of our shuttles to and from the resort were mishandled, adding unnecessary stress to the trip. The room itself was disappointing. It wasn’t clean, there were paint drippings all over the screens, and the shower floor actually sloped toward the bathroom door instead of the drain, so we had to rush showers to avoid flooding the bathroom. On top of that, construction noise with jackhammers made it hard to relax, and our deck opened directly toward a pool full of screaming kids, which meant constant noise. Overall, the property felt poorly managed and disorganized, and the experience fell far below expectations. I would not return. I had more but you get the point.
This was one of the most frustrating hotel stays I’ve had, and I couldn’t get out of there fast enough. Service was consistently poor from start to finish. There were lines for everything, and the front desk always seemed backed up and disorganized. Even something simple like coordinating our one complimentary meal at the restaurant turned into a 30-minute wait while staff tried to sort it out. Transportation was another headache — both of our shuttles to and from the resort were mishandled, adding unnecessary stress to the trip. The room itself was disappointing. It wasn’t clean, there were paint drippings all over the screens, and the shower floor actually sloped toward the bathroom door instead of the drain, so we had to rush showers to avoid flooding the bathroom. On top of that, construction noise with jackhammers made it hard to relax, and our deck opened directly toward a pool full of screaming kids, which meant constant noise. Overall, the property felt poorly managed and disorganized, and the experience fell far below expectations. I would not return. I had more but you get the point.
2
Derek
30 nov. 2025
·
A séjourné 3 nuits
Another Philippines hotel good from far but far from good. Advertises with all these activities but yet they are not offered or run down, have a look at the “beach volleyball” for example. The grounds nearing the water look like an abandoned 90’s resort. There used to be a floating dock to a sandbar but they’ve allowed it to become damaged and just pushed up against the shore rather than neatly towed and docked out of site. The entire resort looks outdated and not at all maintained. Every plush cushion I looked at to sit on was stained in some way to some degree so I didn’t sit on anything but our bed. Would not recommend staying at this resort. Resort needs to do better at maintaining instead of adding a ridiculous amount of details/decor to an aging hotel.
Another Philippines hotel good from far but far from good. Advertises with all these activities but yet they are not offered or run down, have a look at the “beach volleyball” for example. The grounds nearing the water look like an abandoned 90’s resort. There used to be a floating dock to a sandbar but they’ve allowed it to become damaged and just pushed up against the shore rather than neatly towed and docked out of site. The entire resort looks outdated and not at all maintained. Every plush cushion I looked at to sit on was stained in some way to some degree so I didn’t sit on anything but our bed. Would not recommend staying at this resort. Resort needs to do better at maintaining instead of adding a ridiculous amount of details/decor to an aging hotel.
8
Blanca
13 août 2024
·
A séjourné 2 nuits
We loved the pools very much! The property is beautiful, the landscaping is gorgeous. The staff excellent helpful service. The resort is excellent. Overall, only comment is children. Children or sometimes very loud and we were hoping this was more of a quiet garden and spa atmosphere. Sometimes children were bike riding, allowed to bike ride all over the lobby, shouting and screaming. Families ok, but it would have been nice if the children were not so loud and allowed to bike ride outside the lobby and not shout and make so much noise.
We loved the pools very much! The property is beautiful, the landscaping is gorgeous. The staff excellent helpful service. The resort is excellent. Overall, only comment is children. Children or sometimes very loud and we were hoping this was more of a quiet garden and spa atmosphere. Sometimes children were bike riding, allowed to bike ride all over the lobby, shouting and screaming. Families ok, but it would have been nice if the children were not so loud and allowed to bike ride outside the lobby and not shout and make so much noise.
8
Melissa
18 nov. 2025
·
A séjourné 4 nuits
The staff was so hospitable. It made our stay pleasant. There was construction occurring so kinda noisy and dusty but we understood the complex needs updating. Clean and well kept grounds
The staff was so hospitable. It made our stay pleasant. There was construction occurring so kinda noisy and dusty but we understood the complex needs updating. Clean and well kept grounds
4
ricardo
29 janv. 2025
·
A séjourné 2 nuits
Property is extremely outdated. The pool had missing tiles and the entrance of the pool was slippery probably due to Algae growing on the surface (extremely dangerous & potential hazard for a fall). The room bed bases are broken, the corner of the bed cut out legs on several occasions. The windows in the bathroom were old and cracked (the window had silver reflective stickers placed over them to conceal the old mirrors. The sink in the bathroom had all black stains when we arrived and was conveniently covered with a bath towel to hide the stains by staff. The toilet in the bathroom clogged up every time we used it. Last but not least the Food!! Where do I begin… Ordering food was a nightmare, every time we sat down there were no staff to provide us with a menu or any service. I had to go up to the bar Several times. Secondly, the staff need much more training in customer service & English. Thirdly, the food took over an hour to come out and I had to constantly walk over to them to check how long the food would take (every single time). Buffet breakfast was good. This resort could be so much better if management invested resources to fix the whole resort (including staff training/ customer service).
Property is extremely outdated. The pool had missing tiles and the entrance of the pool was slippery probably due to Algae growing on the surface (extremely dangerous & potential hazard for a fall). The room bed bases are broken, the corner of the bed cut out legs on several occasions. The windows in the bathroom were old and cracked (the window had silver reflective stickers placed over them to conceal the old mirrors. The sink in the bathroom had all black stains when we arrived and was conveniently covered with a bath towel to hide the stains by staff. The toilet in the bathroom clogged up every time we used it. Last but not least the Food!! Where do I begin… Ordering food was a nightmare, every time we sat down there were no staff to provide us with a menu or any service. I had to go up to the bar Several times. Secondly, the staff need much more training in customer service & English. Thirdly, the food took over an hour to come out and I had to constantly walk over to them to check how long the food would take (every single time). Buffet breakfast was good. This resort could be so much better if management invested resources to fix the whole resort (including staff training/ customer service).
8
Fawn
27 mai 2025
·
A séjourné 3 nuits
Overall the hotel is great. Our suite was very nice and big. Pool is huge! Was able to swim laps with no problems. Spa was very nice, massages were got were so good we tried to do a round 3 but didn't have enough time. The Japanese restaurant on the roof top was very good! However make sure you are not starving when you head there, slow service when busy, took about 30 minutes to get sashimi. Would eat there more if we had more than the 3 days we were there. The Itilian restaurant by the pool is SO SO SO slow!!!! We had 2 hours before a massage and after an hour and a half we still haven't gotten our food. There was 1 other table other than our 4 people table and we could not get fed. After 3 asks of when our food is coming and we have a 2pm massage I finally told them to cancel all food that wasn't served and we'll just pay for what we had. The server even forgot I asked for ice and I had to go to the bar to get it myself after 5 minutes of waiting as my drink got warm. If you are hungry avoid eating at either the Japanese or Italian restaurants on site, have a snack with you or plan your food times. Overall, would definitely stay there again, the swim up rooms are much quieter than any other swim up rooms I've seen, my fear of screaming children is why we didn't get the swim up room and opted for the suite which is quite a bit more spacious than the swim up rooms. Clean rooms and welcoming staff were all very nice.
Overall the hotel is great. Our suite was very nice and big. Pool is huge! Was able to swim laps with no problems. Spa was very nice, massages were got were so good we tried to do a round 3 but didn't have enough time. The Japanese restaurant on the roof top was very good! However make sure you are not starving when you head there, slow service when busy, took about 30 minutes to get sashimi. Would eat there more if we had more than the 3 days we were there. The Itilian restaurant by the pool is SO SO SO slow!!!! We had 2 hours before a massage and after an hour and a half we still haven't gotten our food. There was 1 other table other than our 4 people table and we could not get fed. After 3 asks of when our food is coming and we have a 2pm massage I finally told them to cancel all food that wasn't served and we'll just pay for what we had. The server even forgot I asked for ice and I had to go to the bar to get it myself after 5 minutes of waiting as my drink got warm. If you are hungry avoid eating at either the Japanese or Italian restaurants on site, have a snack with you or plan your food times. Overall, would definitely stay there again, the swim up rooms are much quieter than any other swim up rooms I've seen, my fear of screaming children is why we didn't get the swim up room and opted for the suite which is quite a bit more spacious than the swim up rooms. Clean rooms and welcoming staff were all very nice.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
De nombreuses chambres sont spacieuses et confortables, en particulier celles avec accès à la piscine, mais des problèmes récurrents sont signalés : coupures d'eau chaude, mauvais drainage, équipements vieillissants ou cassés, nuisances sonores dues aux travaux ou à la piscine, et odeurs occasionnelles dans les villas sur pilotis.
Avis de voyageur à ce sujet
10
Annamaria
29 janv. 2025
·
A séjourné 5 nuits
We got the double pool room and so glad we did! We loved having a private pool entrance and being on the ground floor right next to the restaurant. The resort itself is about 10 minutes drive from the main part of town but it was easy to grab a tuk tuk from the front gate any time we wanted to go in to town. Having the resort out of the town gave way for a super peaceful and quiet getaway and the whole place is so beautiful. Staff is polite and helpful and we will definitely be back!
We got the double pool room and so glad we did! We loved having a private pool entrance and being on the ground floor right next to the restaurant. The resort itself is about 10 minutes drive from the main part of town but it was easy to grab a tuk tuk from the front gate any time we wanted to go in to town. Having the resort out of the town gave way for a super peaceful and quiet getaway and the whole place is so beautiful. Staff is polite and helpful and we will definitely be back!
10
ian
20 août 2025
·
A séjourné 3 nuits
Apart from having to run the water for 10 minutes every time you wanted hot water the water villas are lovely
Apart from having to run the water for 10 minutes every time you wanted hot water the water villas are lovely
10
Rajendrakumar G
30 janv. 2024
·
A séjourné 2 nuits
Excellent. Only issue the shower drained slow so the water came in to rest of the bathroom. Highly recommended
Excellent. Only issue the shower drained slow so the water came in to rest of the bathroom. Highly recommended
2
Paul
16 févr. 2026
·
A séjourné 2 nuits
This was one of the most frustrating hotel stays I’ve had, and I couldn’t get out of there fast enough. Service was consistently poor from start to finish. There were lines for everything, and the front desk always seemed backed up and disorganized. Even something simple like coordinating our one complimentary meal at the restaurant turned into a 30-minute wait while staff tried to sort it out. Transportation was another headache — both of our shuttles to and from the resort were mishandled, adding unnecessary stress to the trip. The room itself was disappointing. It wasn’t clean, there were paint drippings all over the screens, and the shower floor actually sloped toward the bathroom door instead of the drain, so we had to rush showers to avoid flooding the bathroom. On top of that, construction noise with jackhammers made it hard to relax, and our deck opened directly toward a pool full of screaming kids, which meant constant noise. Overall, the property felt poorly managed and disorganized, and the experience fell far below expectations. I would not return. I had more but you get the point.
This was one of the most frustrating hotel stays I’ve had, and I couldn’t get out of there fast enough. Service was consistently poor from start to finish. There were lines for everything, and the front desk always seemed backed up and disorganized. Even something simple like coordinating our one complimentary meal at the restaurant turned into a 30-minute wait while staff tried to sort it out. Transportation was another headache — both of our shuttles to and from the resort were mishandled, adding unnecessary stress to the trip. The room itself was disappointing. It wasn’t clean, there were paint drippings all over the screens, and the shower floor actually sloped toward the bathroom door instead of the drain, so we had to rush showers to avoid flooding the bathroom. On top of that, construction noise with jackhammers made it hard to relax, and our deck opened directly toward a pool full of screaming kids, which meant constant noise. Overall, the property felt poorly managed and disorganized, and the experience fell far below expectations. I would not return. I had more but you get the point.
6
DONALD
16 juin 2025
·
A séjourné 4 nuits
Overall the resort is nice. It needs maintenance. Maintenance was ongoing in one of the bldgs. Ours had no hot water for 2 days. They also charged $5 daily for an extra blanket.
Overall the resort is nice. It needs maintenance. Maintenance was ongoing in one of the bldgs. Ours had no hot water for 2 days. They also charged $5 daily for an extra blanket.
6
Sanjeev
21 août 2025
·
A séjourné 4 nuits
This resort is stuck in 90s. A bit run down and management seemed have no interest in renovating it. We stayed at the water villa for 4 nights paying high price during low season. We were family of 3 with a child. We had booked thru hotels.com and clearly mentioned we were 3 and need an additional bed for our child. However during the checkin the hotel charged us additional 50USD/night for the bed which we felt was unnecessary rip off. We felt the checkin staff were a bit stuck up. Not friendly. The operations was also very old styled. Paper invoice for everything! They even gave us coupons for beach tower that we were supposed to exchange to get the towel and get it back when we return the towel. Seriously?? Water villa was spacious. However please note that it is enjoyable only if you are comfortable with mangrove and seaweed smell. Watervilla is surrounded by water only during high tides. i.e., between 7am-3pm. Hotel boasts about its private sandbar. Please note that this is not private. It is a public sandbar and some boat companies operate to bring non-residents to this sandbar. The recreational area is a bit run down, but u can play some games. The pool bar is always deserted. On a good note, the Japanese restaurant is awesome. Good food, great views and very good service. However, please note that it is closed on Mondays. The Italian restaurant is also good, but the chef seemed to like garlic a lot. You need to give specific instructions to the chef.
This resort is stuck in 90s. A bit run down and management seemed have no interest in renovating it. We stayed at the water villa for 4 nights paying high price during low season. We were family of 3 with a child. We had booked thru hotels.com and clearly mentioned we were 3 and need an additional bed for our child. However during the checkin the hotel charged us additional 50USD/night for the bed which we felt was unnecessary rip off. We felt the checkin staff were a bit stuck up. Not friendly. The operations was also very old styled. Paper invoice for everything! They even gave us coupons for beach tower that we were supposed to exchange to get the towel and get it back when we return the towel. Seriously?? Water villa was spacious. However please note that it is enjoyable only if you are comfortable with mangrove and seaweed smell. Watervilla is surrounded by water only during high tides. i.e., between 7am-3pm. Hotel boasts about its private sandbar. Please note that this is not private. It is a public sandbar and some boat companies operate to bring non-residents to this sandbar. The recreational area is a bit run down, but u can play some games. The pool bar is always deserted. On a good note, the Japanese restaurant is awesome. Good food, great views and very good service. However, please note that it is closed on Mondays. The Italian restaurant is also good, but the chef seemed to like garlic a lot. You need to give specific instructions to the chef.
6
Tara
30 janv. 2024
·
A séjourné 1 nuit
On a positive note our room was lovely. On the down size the are building a a massive extension to the hotel next door. Work is from 8-8. We only stayed for one night, so it wasn’t an issue, we were also place right next door to the construction site. Work will be continuing for some time, so check before you book, especially if staying for more than a night. Hotel felt a little tiered but still nice. We stayed at a number of hotels during our trip, but this wasn’t up there I’m afraid, I found staff at the smaller non-chain hotels to be far more helpful. Nice but not memorable. If however you are looking for large clean safe hotel with large pool, it could be for you.
On a positive note our room was lovely. On the down size the are building a a massive extension to the hotel next door. Work is from 8-8. We only stayed for one night, so it wasn’t an issue, we were also place right next door to the construction site. Work will be continuing for some time, so check before you book, especially if staying for more than a night. Hotel felt a little tiered but still nice. We stayed at a number of hotels during our trip, but this wasn’t up there I’m afraid, I found staff at the smaller non-chain hotels to be far more helpful. Nice but not memorable. If however you are looking for large clean safe hotel with large pool, it could be for you.
6
Jason
12 nov. 2024
·
A séjourné 6 nuits
A few factors really hampered this stay. The week we were there, the weather was absolutely terrible, raining almost all day everyday. Looking at the map, you would think this property was close to the city, it's not. It wasn't close to anything. They are building a new tower, which you can hear all of the construction for. I kind of want to go back to see how it turns out, but have no desire to ever set foot there again. The grounds must have been great in it's prime, however, it seems to along time since those days. For the most part it's nice, but like a lot of places in the Philippines, they aren't properly or adequately maintained. The pool, being the biggest thing that sticks out, the floor of it needing to be repainted. The greenery was very nice, giving off rain-forest vibes. The room was reasonably nice, but not for this price point. I expected a lot more for how much we paid. The bathroom was massive, I think it was bigger than the rest of the room. The Jacuzzi was probably the biggest disappointment. The water flow to fill it up was beyond slow, it took nearly 2 hours to fill it up. The heating element, even when set to high, didn't work. The jets, were bad, if you didn't have two people in it, sitting/laying exactly in the right position, they flooded the bathroom, they were literally pointed at such an arc, that they would shoot out of the tub. The shower was nice, but it took a long time to get hot water, wasting a lot of water.
A few factors really hampered this stay. The week we were there, the weather was absolutely terrible, raining almost all day everyday. Looking at the map, you would think this property was close to the city, it's not. It wasn't close to anything. They are building a new tower, which you can hear all of the construction for. I kind of want to go back to see how it turns out, but have no desire to ever set foot there again. The grounds must have been great in it's prime, however, it seems to along time since those days. For the most part it's nice, but like a lot of places in the Philippines, they aren't properly or adequately maintained. The pool, being the biggest thing that sticks out, the floor of it needing to be repainted. The greenery was very nice, giving off rain-forest vibes. The room was reasonably nice, but not for this price point. I expected a lot more for how much we paid. The bathroom was massive, I think it was bigger than the rest of the room. The Jacuzzi was probably the biggest disappointment. The water flow to fill it up was beyond slow, it took nearly 2 hours to fill it up. The heating element, even when set to high, didn't work. The jets, were bad, if you didn't have two people in it, sitting/laying exactly in the right position, they flooded the bathroom, they were literally pointed at such an arc, that they would shoot out of the tub. The shower was nice, but it took a long time to get hot water, wasting a lot of water.
8
Fawn
27 mai 2025
·
A séjourné 3 nuits
Overall the hotel is great. Our suite was very nice and big. Pool is huge! Was able to swim laps with no problems. Spa was very nice, massages were got were so good we tried to do a round 3 but didn't have enough time. The Japanese restaurant on the roof top was very good! However make sure you are not starving when you head there, slow service when busy, took about 30 minutes to get sashimi. Would eat there more if we had more than the 3 days we were there. The Itilian restaurant by the pool is SO SO SO slow!!!! We had 2 hours before a massage and after an hour and a half we still haven't gotten our food. There was 1 other table other than our 4 people table and we could not get fed. After 3 asks of when our food is coming and we have a 2pm massage I finally told them to cancel all food that wasn't served and we'll just pay for what we had. The server even forgot I asked for ice and I had to go to the bar to get it myself after 5 minutes of waiting as my drink got warm. If you are hungry avoid eating at either the Japanese or Italian restaurants on site, have a snack with you or plan your food times. Overall, would definitely stay there again, the swim up rooms are much quieter than any other swim up rooms I've seen, my fear of screaming children is why we didn't get the swim up room and opted for the suite which is quite a bit more spacious than the swim up rooms. Clean rooms and welcoming staff were all very nice.
Overall the hotel is great. Our suite was very nice and big. Pool is huge! Was able to swim laps with no problems. Spa was very nice, massages were got were so good we tried to do a round 3 but didn't have enough time. The Japanese restaurant on the roof top was very good! However make sure you are not starving when you head there, slow service when busy, took about 30 minutes to get sashimi. Would eat there more if we had more than the 3 days we were there. The Itilian restaurant by the pool is SO SO SO slow!!!! We had 2 hours before a massage and after an hour and a half we still haven't gotten our food. There was 1 other table other than our 4 people table and we could not get fed. After 3 asks of when our food is coming and we have a 2pm massage I finally told them to cancel all food that wasn't served and we'll just pay for what we had. The server even forgot I asked for ice and I had to go to the bar to get it myself after 5 minutes of waiting as my drink got warm. If you are hungry avoid eating at either the Japanese or Italian restaurants on site, have a snack with you or plan your food times. Overall, would definitely stay there again, the swim up rooms are much quieter than any other swim up rooms I've seen, my fear of screaming children is why we didn't get the swim up room and opted for the suite which is quite a bit more spacious than the swim up rooms. Clean rooms and welcoming staff were all very nice.
6
cashi
9 juin 2024
·
A séjourné 1 nuit
Property was average. Upset about Expedia overcharging on off season for the water villa and it was not what we expected. The water around it was dirty and smelly due to dirty mangroves with stagnant water. We didn’t swim in the area. We tried to get a partial refund but the hotel manager avoided us and would not speak to us. Shame in Expedia for marking this place up. Locals paid for same villa $250 US dollars a night and we paid $650.
Property was average. Upset about Expedia overcharging on off season for the water villa and it was not what we expected. The water around it was dirty and smelly due to dirty mangroves with stagnant water. We didn’t swim in the area. We tried to get a partial refund but the hotel manager avoided us and would not speak to us. Shame in Expedia for marking this place up. Locals paid for same villa $250 US dollars a night and we paid $650.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est généralement décrit comme aimable et serviable, mais le service est irrégulier : l'enregistrement/le départ peut être très lent ou désorganisé, la coordination des restaurants et des navettes peut être déficiente, et certains clients ont signalé des frais inattendus ou une réactivité limitée.
Avis de voyageur à ce sujet
10
Brent
11 juin 2024
·
A séjourné 1 nuit
The overall experience was great. I did have an issue during check out but I am not going to lower my 5 star rating because of it. I know they are just doing their jobs. Upon checking, they wanted housekeeping to check the room and clear it before we left. It’s a customary thing just to make sure we did not leave anything, etc. I have stayed at two previous hotels in Palawan prior to this and they were quick! This hotel? Not so much. They told me I had to wait 5 minutes which I did. 5 minutes turned to 10 and so on. I had a flight to catch and needed to drop off my rental car so it would be cutting it close. I have mentioned this to the front desk receptionist MANY times and they keep telling me 1 more minute. Well 1 turned to 2,3,4,5 that I was worrying about my flight (missing this flight means I would miss my connecting which only leaves once a day) She had no remorse or a sense of urgency so I told them I needed to go. I had enough and I walked out to a point they told the bellman to chase after me! Nope!!!! I am leaving unless you want to pay for my business class seats and an overnight hotel. That was the only issue. Again, not downgrading my rating as everything else was great
The overall experience was great. I did have an issue during check out but I am not going to lower my 5 star rating because of it. I know they are just doing their jobs. Upon checking, they wanted housekeeping to check the room and clear it before we left. It’s a customary thing just to make sure we did not leave anything, etc. I have stayed at two previous hotels in Palawan prior to this and they were quick! This hotel? Not so much. They told me I had to wait 5 minutes which I did. 5 minutes turned to 10 and so on. I had a flight to catch and needed to drop off my rental car so it would be cutting it close. I have mentioned this to the front desk receptionist MANY times and they keep telling me 1 more minute. Well 1 turned to 2,3,4,5 that I was worrying about my flight (missing this flight means I would miss my connecting which only leaves once a day) She had no remorse or a sense of urgency so I told them I needed to go. I had enough and I walked out to a point they told the bellman to chase after me! Nope!!!! I am leaving unless you want to pay for my business class seats and an overnight hotel. That was the only issue. Again, not downgrading my rating as everything else was great
6
Michelle
12 mai 2025
·
A séjourné 3 nuits
Our honeymoon experience: DISASTEROUS 1) Air port pick up that I pre-arranged did not pick us up when we late into the evening. We stood at the airport shuttle area for over 40 mins waiting. Tried to contact the resort while we waited, no answer. Luckily I found a local travel agent who helped us contact a shuttle driver to take us to Princesa Gardens. 2) Checking in = disaster. It took over 1.5hrs for my family to get to the front of the line?!? The main lobby is open to outdoors so it was unpleasant in 36+ degrees which then turned into a rain down-pour 3) Was told our room was "upgraded" for our Honeymoon. Happy with our beautiful view so we were willing to forget crummy beginning of the trip 4) It got VERY LOUD early next morning. Our building was being renovated but this was never advertised while we researched properties nor upon check-in. It was so uncomfortable after 2 days of banging/drilling. Glad I packed extra Advil for our headaches. Though we were booked for 10 days at this place, we decided to switch hotels and leave for El Nido instead 5) The staff at the front desk aren't very friendly/welcoming. The rest of the staff were kind though. There was a divide amongst the workers vs management. So much so that by the end of our stay, there was a huge turn-over in staff. Disappointing as we splurged for our Honeymoon on this hotel. Won't be returning to this resort and will share with our tourism groups of our horrible experience.
Our honeymoon experience: DISASTEROUS 1) Air port pick up that I pre-arranged did not pick us up when we late into the evening. We stood at the airport shuttle area for over 40 mins waiting. Tried to contact the resort while we waited, no answer. Luckily I found a local travel agent who helped us contact a shuttle driver to take us to Princesa Gardens. 2) Checking in = disaster. It took over 1.5hrs for my family to get to the front of the line?!? The main lobby is open to outdoors so it was unpleasant in 36+ degrees which then turned into a rain down-pour 3) Was told our room was "upgraded" for our Honeymoon. Happy with our beautiful view so we were willing to forget crummy beginning of the trip 4) It got VERY LOUD early next morning. Our building was being renovated but this was never advertised while we researched properties nor upon check-in. It was so uncomfortable after 2 days of banging/drilling. Glad I packed extra Advil for our headaches. Though we were booked for 10 days at this place, we decided to switch hotels and leave for El Nido instead 5) The staff at the front desk aren't very friendly/welcoming. The rest of the staff were kind though. There was a divide amongst the workers vs management. So much so that by the end of our stay, there was a huge turn-over in staff. Disappointing as we splurged for our Honeymoon on this hotel. Won't be returning to this resort and will share with our tourism groups of our horrible experience.
8
Arif
29 nov. 2024
·
A séjourné 2 nuits
Half the things were out of service or not available like elevators and bikes and more.check in was slow.
Half the things were out of service or not available like elevators and bikes and more.check in was slow.
10
Mervin
25 mai 2025
·
A séjourné 3 nuits
Amazing vacation with my family. The staff was super friendly and accommodating. Thank you all for everything!
Amazing vacation with my family. The staff was super friendly and accommodating. Thank you all for everything!
10
Eduardo
26 nov. 2024
·
A séjourné 2 nuits
Princesa Garden is amazing. The staff is very friendly and helpful. There was construction during our stay but it didn't really bother us since we were out and about during the loud part of the construction. The area is secluded which means you will need a vehicle to get town and back. Front desk is very helpful with getting us a taxi to take us to the shopping center.
Princesa Garden is amazing. The staff is very friendly and helpful. There was construction during our stay but it didn't really bother us since we were out and about during the loud part of the construction. The area is secluded which means you will need a vehicle to get town and back. Front desk is very helpful with getting us a taxi to take us to the shopping center.
2
Paul
16 févr. 2026
·
A séjourné 2 nuits
This was one of the most frustrating hotel stays I’ve had, and I couldn’t get out of there fast enough. Service was consistently poor from start to finish. There were lines for everything, and the front desk always seemed backed up and disorganized. Even something simple like coordinating our one complimentary meal at the restaurant turned into a 30-minute wait while staff tried to sort it out. Transportation was another headache — both of our shuttles to and from the resort were mishandled, adding unnecessary stress to the trip. The room itself was disappointing. It wasn’t clean, there were paint drippings all over the screens, and the shower floor actually sloped toward the bathroom door instead of the drain, so we had to rush showers to avoid flooding the bathroom. On top of that, construction noise with jackhammers made it hard to relax, and our deck opened directly toward a pool full of screaming kids, which meant constant noise. Overall, the property felt poorly managed and disorganized, and the experience fell far below expectations. I would not return. I had more but you get the point.
This was one of the most frustrating hotel stays I’ve had, and I couldn’t get out of there fast enough. Service was consistently poor from start to finish. There were lines for everything, and the front desk always seemed backed up and disorganized. Even something simple like coordinating our one complimentary meal at the restaurant turned into a 30-minute wait while staff tried to sort it out. Transportation was another headache — both of our shuttles to and from the resort were mishandled, adding unnecessary stress to the trip. The room itself was disappointing. It wasn’t clean, there were paint drippings all over the screens, and the shower floor actually sloped toward the bathroom door instead of the drain, so we had to rush showers to avoid flooding the bathroom. On top of that, construction noise with jackhammers made it hard to relax, and our deck opened directly toward a pool full of screaming kids, which meant constant noise. Overall, the property felt poorly managed and disorganized, and the experience fell far below expectations. I would not return. I had more but you get the point.
8
Margaret
2 avr. 2023
·
A séjourné 1 nuit
The staff made us wait 2 hours for check in, & we asked for a 1:00 pm check out but was denied. We wanted to go to Honda Beach & asked for beach towels but they wanted to give us room bath towels!
The staff made us wait 2 hours for check in, & we asked for a 1:00 pm check out but was denied. We wanted to go to Honda Beach & asked for beach towels but they wanted to give us room bath towels!
10
Janice
8 déc. 2024
·
A séjourné 2 nuits
The place is beyond our expectations, it's amazing for relaxation. The management especially the manager were so emphatetic to us. Highly recommended for family vacation.
The place is beyond our expectations, it's amazing for relaxation. The management especially the manager were so emphatetic to us. Highly recommended for family vacation.
2
jeffrey
9 août 2024
·
A séjourné 2 nuits
Worst hotel we have stayed in on our 3 week trip. Had big construction and made lots of noise during our two day stay. Not too mention a 45 min check in. I would not eat the breakfast buffet. It was not very good and I was it taking any chances. We ended up leaving after one nights stay bc of all the problems with the hotel and the front desk staff. Never again.
Worst hotel we have stayed in on our 3 week trip. Had big construction and made lots of noise during our two day stay. Not too mention a 45 min check in. I would not eat the breakfast buffet. It was not very good and I was it taking any chances. We ended up leaving after one nights stay bc of all the problems with the hotel and the front desk staff. Never again.
8
Fawn
27 mai 2025
·
A séjourné 3 nuits
Overall the hotel is great. Our suite was very nice and big. Pool is huge! Was able to swim laps with no problems. Spa was very nice, massages were got were so good we tried to do a round 3 but didn't have enough time. The Japanese restaurant on the roof top was very good! However make sure you are not starving when you head there, slow service when busy, took about 30 minutes to get sashimi. Would eat there more if we had more than the 3 days we were there. The Itilian restaurant by the pool is SO SO SO slow!!!! We had 2 hours before a massage and after an hour and a half we still haven't gotten our food. There was 1 other table other than our 4 people table and we could not get fed. After 3 asks of when our food is coming and we have a 2pm massage I finally told them to cancel all food that wasn't served and we'll just pay for what we had. The server even forgot I asked for ice and I had to go to the bar to get it myself after 5 minutes of waiting as my drink got warm. If you are hungry avoid eating at either the Japanese or Italian restaurants on site, have a snack with you or plan your food times. Overall, would definitely stay there again, the swim up rooms are much quieter than any other swim up rooms I've seen, my fear of screaming children is why we didn't get the swim up room and opted for the suite which is quite a bit more spacious than the swim up rooms. Clean rooms and welcoming staff were all very nice.
Overall the hotel is great. Our suite was very nice and big. Pool is huge! Was able to swim laps with no problems. Spa was very nice, massages were got were so good we tried to do a round 3 but didn't have enough time. The Japanese restaurant on the roof top was very good! However make sure you are not starving when you head there, slow service when busy, took about 30 minutes to get sashimi. Would eat there more if we had more than the 3 days we were there. The Itilian restaurant by the pool is SO SO SO slow!!!! We had 2 hours before a massage and after an hour and a half we still haven't gotten our food. There was 1 other table other than our 4 people table and we could not get fed. After 3 asks of when our food is coming and we have a 2pm massage I finally told them to cancel all food that wasn't served and we'll just pay for what we had. The server even forgot I asked for ice and I had to go to the bar to get it myself after 5 minutes of waiting as my drink got warm. If you are hungry avoid eating at either the Japanese or Italian restaurants on site, have a snack with you or plan your food times. Overall, would definitely stay there again, the swim up rooms are much quieter than any other swim up rooms I've seen, my fear of screaming children is why we didn't get the swim up room and opted for the suite which is quite a bit more spacious than the swim up rooms. Clean rooms and welcoming staff were all very nice.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situation isolée non desservie par une plage accessible à pied ; le banc de sable nécessite une marée basse ou un kayak. Les déplacements en ville nécessitent généralement un tuk-tuk ou un taxi, mais l'aéroport est relativement proche et des excursions proposent un service de ramassage.
Avis de voyageur à ce sujet
10
Annamaria
29 janv. 2025
·
A séjourné 5 nuits
We got the double pool room and so glad we did! We loved having a private pool entrance and being on the ground floor right next to the restaurant. The resort itself is about 10 minutes drive from the main part of town but it was easy to grab a tuk tuk from the front gate any time we wanted to go in to town. Having the resort out of the town gave way for a super peaceful and quiet getaway and the whole place is so beautiful. Staff is polite and helpful and we will definitely be back!
We got the double pool room and so glad we did! We loved having a private pool entrance and being on the ground floor right next to the restaurant. The resort itself is about 10 minutes drive from the main part of town but it was easy to grab a tuk tuk from the front gate any time we wanted to go in to town. Having the resort out of the town gave way for a super peaceful and quiet getaway and the whole place is so beautiful. Staff is polite and helpful and we will definitely be back!
10
Krimau
24 févr. 2026
·
A séjourné 2 nuits
Pratique, facile d’acces au centre ville, restos plage …
Pratique, facile d’acces au centre ville, restos plage …
10
Mogens Qvist
8 avr. 2023
·
A séjourné 1 nuit
Great hotel, pool, service and facilities for a short stay. Close to the airport and great for relaxing, visiting Puerto Princessa or a trip to the underground river. Only thing missing is the beach. :-)
Great hotel, pool, service and facilities for a short stay. Close to the airport and great for relaxing, visiting Puerto Princessa or a trip to the underground river. Only thing missing is the beach. :-)
10
Luke
21 févr. 2023
·
A séjourné 3 nuits
Very happy with my stay here as it was a great resort with a nice pool and excellent breakfast. We had a nice room which was enjoyable as was the ease to downtown and such. The two drawbacks were that is was under construction and so no gym was available. Also the beach access is actually limited and there is not just a beach you can walk out to. Those were disappointments, but overall I would come back here again.
Very happy with my stay here as it was a great resort with a nice pool and excellent breakfast. We had a nice room which was enjoyable as was the ease to downtown and such. The two drawbacks were that is was under construction and so no gym was available. Also the beach access is actually limited and there is not just a beach you can walk out to. Those were disappointments, but overall I would come back here again.
6
Richard G
5 oct. 2023
·
A séjourné 3 nuits
It doesn’t have an easy access to the beach. The sandbar that they listed we have to wait until it’s low tide and it’s not convenient for our kids..
It doesn’t have an easy access to the beach. The sandbar that they listed we have to wait until it’s low tide and it’s not convenient for our kids..
10
Eduardo
26 nov. 2024
·
A séjourné 2 nuits
Princesa Garden is amazing. The staff is very friendly and helpful. There was construction during our stay but it didn't really bother us since we were out and about during the loud part of the construction. The area is secluded which means you will need a vehicle to get town and back. Front desk is very helpful with getting us a taxi to take us to the shopping center.
Princesa Garden is amazing. The staff is very friendly and helpful. There was construction during our stay but it didn't really bother us since we were out and about during the loud part of the construction. The area is secluded which means you will need a vehicle to get town and back. Front desk is very helpful with getting us a taxi to take us to the shopping center.
10
Robert
11 sept. 2023
·
A séjourné 3 nuits
The property is great and on the sulu sea. Getting into town takes a bit of time but tour operators pick you up and makes for an enjoyable day.
The property is great and on the sulu sea. Getting into town takes a bit of time but tour operators pick you up and makes for an enjoyable day.
8
Trevor
11 avr. 2023
·
A séjourné 4 nuits
Very nice hotel with lots of facilities. The pool is great. There is no beach here but there is a sandbar that can be reached in a kayak, provided by the hotel. You can paddle yourself or ask a guide to take you. Not a huge amount to see out there but nice to get out on the water and worth a visit I think. There are Starfish and Sea Horses but the latter are only out at low tide (in the afternoon). It's a tuk-tuk ride into town for about PHP150 each way.
Very nice hotel with lots of facilities. The pool is great. There is no beach here but there is a sandbar that can be reached in a kayak, provided by the hotel. You can paddle yourself or ask a guide to take you. Not a huge amount to see out there but nice to get out on the water and worth a visit I think. There are Starfish and Sea Horses but the latter are only out at low tide (in the afternoon). It's a tuk-tuk ride into town for about PHP150 each way.
10
Bailey
12 août 2025
·
A séjourné 3 nuits
The resort was not close to food options or exploring the city. Sometimes there was a trike available otherwise you would have to walk. That was the only downside, otherwise the resort was beautiful, staff were very friendly, and we had a great stay
The resort was not close to food options or exploring the city. Sometimes there was a trike available otherwise you would have to walk. That was the only downside, otherwise the resort was beautiful, staff were very friendly, and we had a great stay
6
Jason
12 nov. 2024
·
A séjourné 6 nuits
A few factors really hampered this stay. The week we were there, the weather was absolutely terrible, raining almost all day everyday. Looking at the map, you would think this property was close to the city, it's not. It wasn't close to anything. They are building a new tower, which you can hear all of the construction for. I kind of want to go back to see how it turns out, but have no desire to ever set foot there again. The grounds must have been great in it's prime, however, it seems to along time since those days. For the most part it's nice, but like a lot of places in the Philippines, they aren't properly or adequately maintained. The pool, being the biggest thing that sticks out, the floor of it needing to be repainted. The greenery was very nice, giving off rain-forest vibes. The room was reasonably nice, but not for this price point. I expected a lot more for how much we paid. The bathroom was massive, I think it was bigger than the rest of the room. The Jacuzzi was probably the biggest disappointment. The water flow to fill it up was beyond slow, it took nearly 2 hours to fill it up. The heating element, even when set to high, didn't work. The jets, were bad, if you didn't have two people in it, sitting/laying exactly in the right position, they flooded the bathroom, they were literally pointed at such an arc, that they would shoot out of the tub. The shower was nice, but it took a long time to get hot water, wasting a lot of water.
A few factors really hampered this stay. The week we were there, the weather was absolutely terrible, raining almost all day everyday. Looking at the map, you would think this property was close to the city, it's not. It wasn't close to anything. They are building a new tower, which you can hear all of the construction for. I kind of want to go back to see how it turns out, but have no desire to ever set foot there again. The grounds must have been great in it's prime, however, it seems to along time since those days. For the most part it's nice, but like a lot of places in the Philippines, they aren't properly or adequately maintained. The pool, being the biggest thing that sticks out, the floor of it needing to be repainted. The greenery was very nice, giving off rain-forest vibes. The room was reasonably nice, but not for this price point. I expected a lot more for how much we paid. The bathroom was massive, I think it was bigger than the rest of the room. The Jacuzzi was probably the biggest disappointment. The water flow to fill it up was beyond slow, it took nearly 2 hours to fill it up. The heating element, even when set to high, didn't work. The jets, were bad, if you didn't have two people in it, sitting/laying exactly in the right position, they flooded the bathroom, they were literally pointed at such an arc, that they would shoot out of the tub. The shower was nice, but it took a long time to get hot water, wasting a lot of water.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les avis sur la nourriture sont mitigés : plusieurs clients ont fait l'éloge du petit-déjeuner et du restaurant japonais, tandis que d'autres ont trouvé les options limitées, la qualité médiocre à mauvaise, les prix élevés et le service très lent par moments.
Avis de voyageur à ce sujet
8
Aine
12 janv. 2024
·
A séjourné 6 nuits
We had a great time at this resort. It’s definitely 4 star rather than 5 star but we would still recommend it. The staff were very helpful and pleasant. The rooms were clean and beautifully presented. The breakfast buffet was ok, not great. There’s only one restaurant option for lunch and dinner and the food was only ok. We chose to venture into town instead for dinner. Note there is no ‘spa’. I was expecting a wellness spa with massage, sauna etc facilities. There is an option to have a massage in your room. We didn’t do this. There are also some weights available for outdoor weight training. They advertised yoga every morning but it was on only the day we arrived. We took some of the tours offered (extra charge) and they were excellent- especially the island hopping and underground river tours.
We had a great time at this resort. It’s definitely 4 star rather than 5 star but we would still recommend it. The staff were very helpful and pleasant. The rooms were clean and beautifully presented. The breakfast buffet was ok, not great. There’s only one restaurant option for lunch and dinner and the food was only ok. We chose to venture into town instead for dinner. Note there is no ‘spa’. I was expecting a wellness spa with massage, sauna etc facilities. There is an option to have a massage in your room. We didn’t do this. There are also some weights available for outdoor weight training. They advertised yoga every morning but it was on only the day we arrived. We took some of the tours offered (extra charge) and they were excellent- especially the island hopping and underground river tours.
4
Amanda
21 mai 2025
·
A séjourné 2 nuits
I recently stayed at Garden Island Resort in Palawan for a short two-night visit. While I truly appreciated the kindness and helpfulness of the staff — they were consistently warm and accommodating — unfortunately, the overall condition of the resort left a lot to be desired. The grounds were noticeably unkempt, with many areas appearing neglected and dilapidated. While there were some spots that seemed to receive attention, large portions of the resort were in disrepair. The most glaring example was the area near the sandbar and pier. Though highlighted on the resort’s map, in reality, it was far from a picturesque spot — rotten wood, crumbling structures, and debris scattered around made it feel more abandoned than inviting. The food was mediocre at best, with limited variety and only a few restaurant options available. This added to the overall feeling that the resort lacked the level of care and quality one would expect from a vacation destination. While I’m grateful for the excellent service provided by the staff, the condition of the resort itself unfortunately overshadowed their efforts. Based on this experience, I wouldn’t recommend Garden Island Resort to others looking for a well-maintained and enjoyable getaway.
I recently stayed at Garden Island Resort in Palawan for a short two-night visit. While I truly appreciated the kindness and helpfulness of the staff — they were consistently warm and accommodating — unfortunately, the overall condition of the resort left a lot to be desired. The grounds were noticeably unkempt, with many areas appearing neglected and dilapidated. While there were some spots that seemed to receive attention, large portions of the resort were in disrepair. The most glaring example was the area near the sandbar and pier. Though highlighted on the resort’s map, in reality, it was far from a picturesque spot — rotten wood, crumbling structures, and debris scattered around made it feel more abandoned than inviting. The food was mediocre at best, with limited variety and only a few restaurant options available. This added to the overall feeling that the resort lacked the level of care and quality one would expect from a vacation destination. While I’m grateful for the excellent service provided by the staff, the condition of the resort itself unfortunately overshadowed their efforts. Based on this experience, I wouldn’t recommend Garden Island Resort to others looking for a well-maintained and enjoyable getaway.
4
Dametreus
26 avr. 2024
·
A séjourné 1 nuit
Half of everything's under construction. Place doesnt look kept up, food is terrible and has no flavor. I was given a 3-cheese grilled panini with no cheese and was expected to pay until i pointed out there was no cheese. The burger is essentially lumpia meat, yes with carrots and onions. The pizza sauce tastes like paste, they serve wings with that same sauce and no others available. Just order Grab. I booked the water villa for $500 a night, which is very expensive in the Philippines and the view was dirty. Volleyball area is run down, internet was slow and choppy so forget about checking your bank, doing work or attempting to log in to ANY secure network. I couldnt even login to my google TV. I was told it was the provider's fault. For a resort, there was nothing to do so we rented a motorcycle and went island hopping. Only good part was there was a business convention here so i was only able to book one night (place isnt huge).
Half of everything's under construction. Place doesnt look kept up, food is terrible and has no flavor. I was given a 3-cheese grilled panini with no cheese and was expected to pay until i pointed out there was no cheese. The burger is essentially lumpia meat, yes with carrots and onions. The pizza sauce tastes like paste, they serve wings with that same sauce and no others available. Just order Grab. I booked the water villa for $500 a night, which is very expensive in the Philippines and the view was dirty. Volleyball area is run down, internet was slow and choppy so forget about checking your bank, doing work or attempting to log in to ANY secure network. I couldnt even login to my google TV. I was told it was the provider's fault. For a resort, there was nothing to do so we rented a motorcycle and went island hopping. Only good part was there was a business convention here so i was only able to book one night (place isnt huge).
8
Seina
10 nov. 2024
·
A séjourné 1 nuit
お部屋も綺麗で、スタッフさんの対応もとてもよかった！ プールは塩素が強いのか、子供達が痛がってそのあと大変でした。 レストランは一つしかないけど、美味しかったです。
お部屋も綺麗で、スタッフさんの対応もとてもよかった！ プールは塩素が強いのか、子供達が痛がってそのあと大変でした。 レストランは一つしかないけど、美味しかったです。
8
Bruce
5 mars 2024
·
A séjourné 8 nuits
Beautiful Property nice swimming pools nice atmosphere. Great service. Nice rooms not a very good selection of food.
Beautiful Property nice swimming pools nice atmosphere. Great service. Nice rooms not a very good selection of food.
10
Laureen Ina Yumena
26 févr. 2025
·
A séjourné 2 nuits
Very nice hotel , very nice breakfast buffet
Very nice hotel , very nice breakfast buffet
8
Andreas
1 juin 2024
·
A séjourné 2 nuits
The largest pool in town Top restaurant Breakfast is exzellent.
The largest pool in town Top restaurant Breakfast is exzellent.
8
Reynaldo
17 mai 2024
·
A séjourné 4 nuits
The food was fantastic
The food was fantastic
8
Fawn
27 mai 2025
·
A séjourné 3 nuits
Overall the hotel is great. Our suite was very nice and big. Pool is huge! Was able to swim laps with no problems. Spa was very nice, massages were got were so good we tried to do a round 3 but didn't have enough time. The Japanese restaurant on the roof top was very good! However make sure you are not starving when you head there, slow service when busy, took about 30 minutes to get sashimi. Would eat there more if we had more than the 3 days we were there. The Itilian restaurant by the pool is SO SO SO slow!!!! We had 2 hours before a massage and after an hour and a half we still haven't gotten our food. There was 1 other table other than our 4 people table and we could not get fed. After 3 asks of when our food is coming and we have a 2pm massage I finally told them to cancel all food that wasn't served and we'll just pay for what we had. The server even forgot I asked for ice and I had to go to the bar to get it myself after 5 minutes of waiting as my drink got warm. If you are hungry avoid eating at either the Japanese or Italian restaurants on site, have a snack with you or plan your food times. Overall, would definitely stay there again, the swim up rooms are much quieter than any other swim up rooms I've seen, my fear of screaming children is why we didn't get the swim up room and opted for the suite which is quite a bit more spacious than the swim up rooms. Clean rooms and welcoming staff were all very nice.
Overall the hotel is great. Our suite was very nice and big. Pool is huge! Was able to swim laps with no problems. Spa was very nice, massages were got were so good we tried to do a round 3 but didn't have enough time. The Japanese restaurant on the roof top was very good! However make sure you are not starving when you head there, slow service when busy, took about 30 minutes to get sashimi. Would eat there more if we had more than the 3 days we were there. The Itilian restaurant by the pool is SO SO SO slow!!!! We had 2 hours before a massage and after an hour and a half we still haven't gotten our food. There was 1 other table other than our 4 people table and we could not get fed. After 3 asks of when our food is coming and we have a 2pm massage I finally told them to cancel all food that wasn't served and we'll just pay for what we had. The server even forgot I asked for ice and I had to go to the bar to get it myself after 5 minutes of waiting as my drink got warm. If you are hungry avoid eating at either the Japanese or Italian restaurants on site, have a snack with you or plan your food times. Overall, would definitely stay there again, the swim up rooms are much quieter than any other swim up rooms I've seen, my fear of screaming children is why we didn't get the swim up room and opted for the suite which is quite a bit more spacious than the swim up rooms. Clean rooms and welcoming staff were all very nice.
8
Chuan
3 mars 2025
·
A séjourné 5 nuits
I particularly liked the Crepe lady, her service, she pays attentions to details of crepe, she makes. The breakfast and the way access to the pool from rooms was the highlights. I would definitely recommend others to this property. Just like my friend recommended me.
I particularly liked the Crepe lady, her service, she pays attentions to details of crepe, she makes. The breakfast and the way access to the pool from rooms was the highlights. I would definitely recommend others to this property. Just like my friend recommended me.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Krimau
24 févr. 2026
·
A séjourné 2 nuits
Pratique, facile d’acces au centre ville, restos plage …
Pratique, facile d’acces au centre ville, restos plage …
8
RJ
4 août 2026
·
A séjourné 2 nuits
It's a great hotel. We stayed in the new Ocean Wing (the latest addition) and it has fantastic views on the ocean. Great Japanese Cave Bar on the rooftop, along with a Spa and Gym. Great. On the other hand... The rooms (in the Ocean Wing) are quite new and looks like they were built in a hurry. The showers had leaks, the bathroom doors had gaping glares in them and did not close. It also took a solid five minutes to find all the switches for the lights. Lifts were also a bit random. In summary; Fantastic place. Food is of the highest quality. Great views, great gardens. Great bars. Just a bit of workmanship to be rectified before it's perfect.
It's a great hotel. We stayed in the new Ocean Wing (the latest addition) and it has fantastic views on the ocean. Great Japanese Cave Bar on the rooftop, along with a Spa and Gym. Great. On the other hand... The rooms (in the Ocean Wing) are quite new and looks like they were built in a hurry. The showers had leaks, the bathroom doors had gaping glares in them and did not close. It also took a solid five minutes to find all the switches for the lights. Lifts were also a bit random. In summary; Fantastic place. Food is of the highest quality. Great views, great gardens. Great bars. Just a bit of workmanship to be rectified before it's perfect.
10
mike
27 juin 2026
·
A séjourné 1 nuit
Water villas were excellent to stay at if you want peace and quiet everything on the resort was fantastic except for alittle construction going on
Water villas were excellent to stay at if you want peace and quiet everything on the resort was fantastic except for alittle construction going on
6
Kacie
12 juin 2026
·
A séjourné 7 nuits
Ran out of beer coke food options too many times ! No hot water in morning very poor ! Staff very friendly
Ran out of beer coke food options too many times ! No hot water in morning very poor ! Staff very friendly
10
Jacquiline
4 mai 2026
·
A séjourné 3 nuits
We had a wonderful and relaxing stay! We were a group of 14 guests, and everything exceeded our expectations—from the food to the venue and especially the private dinner experience. Special thanks to Operations Manager Jobeth, Banquet Captain Alvin, F&B Manager Armie, Wendell (Audio Visual Technician), Catherine, and Marinelle (HTU OJT). The entire team was consistently helpful, attentive, and welcoming throughout our stay. Highly recommended, and definitely worth every penny!
We had a wonderful and relaxing stay! We were a group of 14 guests, and everything exceeded our expectations—from the food to the venue and especially the private dinner experience. Special thanks to Operations Manager Jobeth, Banquet Captain Alvin, F&B Manager Armie, Wendell (Audio Visual Technician), Catherine, and Marinelle (HTU OJT). The entire team was consistently helpful, attentive, and welcoming throughout our stay. Highly recommended, and definitely worth every penny!
Politiques de l’établissement
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Prix pour les dates à venir
octobre 2026
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Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-15: 137.15869092349243USD
- 2026-10-16: 102.23613089228057USD
- 2026-10-17: 102.67030307020569USD
- 2026-10-18: 102.23613089228057USD
- 2026-10-19: 102.2383602744522USD
- 2026-10-20: 102.2383602744522USD
- 2026-10-21: 102.23613089228057USD
- 2026-10-22: 102.23613089228057USD
- 2026-10-23: 102.23613089228057USD
- 2026-10-24: 102.23613089228057USD
- 2026-10-25: 102.23613089228057USD
- 2026-10-26: 102.23613089228057USD
- 2026-10-27: 102.23613089228057USD
- 2026-10-28: 102.23613089228057USD
- 2026-10-29: 102.23613089228057USD
- 2026-10-30: 102.23613089228057USD
- 2026-10-31: 102.23613089228057USD
- 2026-11-01: 102.23613089228057USD
- 2026-11-02: 102.23613089228057USD
- 2026-11-03: 102.23613089228057USD
- 2026-11-04: 102.23613089228057USD
- 2026-11-05: 102.23613089228057USD
- 2026-11-06: 102.23613089228057USD
- 2026-11-07: 102.23613089228057USD
- 2026-11-08: 102.23613089228057USD
- 2026-11-09: 102.23613089228057USD
- 2026-11-10: 102.23613089228057USD
- 2026-11-11: 102.23613089228057USD
- 2026-11-12: 102.23613089228057USD
- 2026-11-13: 102.23613089228057USD
- 2026-11-14: 102.23613089228057USD
- 2026-11-15: 102.23613089228057USD
- 2026-11-16: 102.23613089228057USD
- 2026-11-17: 102.23613089228057USD
- 2026-11-18: 102.23613089228057USD
- 2026-11-19: 102.23613089228057USD
- 2026-11-20: 102.23613089228057USD
- 2026-11-21: 102.23613089228057USD
- 2026-11-22: 103.34012951821899USD
- 2026-11-23: 102.23613089228057USD
- 2026-11-24: 102.26523290416718USD
- 2026-11-25: 102.23613089228057USD
- 2026-11-26: 104.59712378295899USD
- 2026-11-27: 102.23613089228057USD
- 2026-11-28: 102.26523290416718USD
- 2026-11-29: 102.23613089228057USD
- 2026-11-30: 102.23613089228057USD
- 2026-12-01: 102.23613089228057USD
- 2026-12-02: 102.23613089228057USD
- 2026-12-03: 102.23613089228057USD
- 2026-12-04: 104.59712378295899USD
- 2026-12-05: 102.95813345765686USD
- 2026-12-06: 102.23613089228057USD
- 2026-12-07: 104.14324729645539USD
- 2026-12-08: 103.81802331034851USD
- 2026-12-09: 104.14324729645539USD
- 2026-12-10: 102.23613089228057USD
- 2026-12-11: 102.23613089228057USD
- 2026-12-12: 102.23613089228057USD
- 2026-12-13: 102.23613089228057USD
- 2026-12-14: 102.23613089228057USD
- 2026-12-15: 102.23613089228057USD
Tous les hôtels sont non-fumeurs
L'heure d'enregistrement commence à 15:00 L'heure de départ se termine à 12:00L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
Conditions d'âge
L'âge minimum pour l'enregistrement est de 18 ans
Animaux de compagnie
Animaux d'assistance non autorisés ; Animaux de compagnie non autorisés ;
Services de la réception
Cet établissement propose des transferts depuis l'aéroport (des suppléments peuvent s'appliquer). Pour organiser un transfert, les clients doivent contacter l'établissement 72 heures avant leur arrivée, en utilisant les coordonnées figurant sur la confirmation de réservation. Le personnel de la réception accueillera les clients à leur arrivée dans l'établissement. Les informations fournies par l'établissement peuvent être traduites à l'aide d'outils de traduction automatique.
Identification
Une pièce d'identité avec photo délivrée par le gouvernement et une carte de crédit ou un dépôt en espèces peuvent être exigés lors de l'enregistrement pour les frais accessoires ;
Politique concernant les enfants et les lits d'appoint
Des frais pour personne supplémentaire peuvent s'appliquer et varier selon la politique de l'établissement ; Cet établissement dispose d'espaces extérieurs, tels que des balcons, des patios, des terrasses qui peuvent ne pas être adaptés aux enfants ; si vous avez des inquiétudes, nous vous recommandons de contacter l'établissement avant votre arrivée pour confirmer qu'il peut vous accueillir dans une chambre appropriée ; Frais pour lit d'appoint : 3000 PHP par jour ; Jusqu'à 2 enfants de 11 ans et moins séjournent gratuitement lorsqu'ils occupent la chambre du parent ou du tuteur, en utilisant la literie existante ;
Restauration
Savourez la cuisine asiatique au restaurant Rice, l'un des 3 restaurants du complexe, ou restez dans votre chambre et profitez du service d'étage (pendant des heures limitées). Des petits-déjeuners buffets sont disponibles tous les jours de 6h00 à 10h00 moyennant des frais. Frais pour le petit-déjeuner buffet : environ 1500 PHP pour les adultes et 750 PHP pour les enfants ;
Frais et taxes obligatoires
Il vous sera demandé de payer les frais suivants à l'établissement. Les frais peuvent inclure les taxes applicables :
- Dépôt : 3000,00 PHP par hébergement, par nuit
- Dîner de gala du réveillon du Nouvel An (31 décembre) par adulte : 3400 PHP
- Dîner de gala du réveillon du Nouvel An (31 décembre) par enfant : 2000,00 PHP (de 4 à 11 ans)
Informations sur l'établissement
Numéro d'enregistrement de l'établissement BP - 2017 -06059 -0
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Coffre-fort
Location de vélos
Consigne à bagage
Zone fumeurs
Laverie
24-Hour Front Desk
Lockers Available
Activités
Piscine
Jardin
Karaoké
Billard
Pêche
Mini-golf
Aire de jeux
Piscine extérieure
Musique live
Evening Entertainment
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Water Park
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Spa et centre de bien-être
Club pour enfants
Bar de la piscine
Petit-déjeuner en chambre
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Navette aéroport
Parking gratuit
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit