Jaal Riad Resort

I recently had an incredible stay at Jaal Riad Resort Marrakech, and I can't recommend it highly enough. The culinary experience at their restaurant and buffet was exceptional, offering a wide variety of delicious options to suit every palate. The breakfast spread was equally impressive, providing a perfect start to each day. The resort itself is a serene oasis, with a quiet ambiance that allows for total relaxation by the beautiful pool. Evenings were particularly enjoyable at the O2 Bar and Stay Bar, where the atmosphere was perfect for unwinding. Overall, Jaal Riad Resort Marrakech exceeded all expectations and made for an unforgettable stay

The resort has makings of a Four Seasons but still need to improve their level of service and consistent room cleanliness - one of our two rooms had a roach, one other room they left one glass and a kettle and nothing else! And no one answers the front desk phone! To get a porter, we had to walk all the way to the front desk to ask them .. and we found the staff on the room behind the front desk chatting with each other! The bellboy and the porter and the spa staff were excellent! The resort though was lovely with massive pool, spa and gym and a Riad courtyard.

Très très bon hôtel pour les adultes. Piscine magnifique et bonne ambiance

Clean Lovely property in Riad style. Rooms are cosy with large double bed and a reading nook. This reading nook was my most favourite part of the room. The hammam was very nice and services offered in spa was decent variety. The Hammam service itself was really good and relaxing. There was plenty of vegetarian options to choose from at breakfast as well as buffet dinner. Concierge was helpful finding us a great guide to tour the city. Language was a barrier for us as we don’t speak French but that didn’t deter staff to provide great service, using technology to translate each other’s words. I would love to come back to stay in this resort.

Absolutely thrilled with my recent stay at Jaal Riad Resort Marrakech! This wasn't my first visit, and it certainly won't be my last. The ambiance, the hospitality, and the sheer beauty of the place keep me coming back. A special thanks to the amazing team at the reception for their exceptional service. Also, a shoutout to the bar O2 & Stay for their wonderful atmosphere and the fresh cocktails they serve. I'm in love with this amazing resort—every experience here is unforgettable. Highly recommend it to anyone looking for a perfect getaway!

Excellent stay at Jaal Riad, very polite and helpful staff, breakfast options were also very good. Swimming pool is not heated hence not usable , could do with an indoor pool like other 5 star hotels. Overall great experience.

El personal es muy amable y atento. Las habitaciones son cómodas y grandes, a cualquier hora te hacen la habitación. El desayuno está muy bueno y variado. La piscina es muy grande y cómoda, aunque le falta más hamacas. El hombre de la puerta de la entrada que abre y cierra la puerta a los coches es muy amable y educado.

I recently stayed at Jaal Riad Resort and had an absolutely fantastic experience. The resort's ambiance is enchanting, with beautifully landscaped gardens and stunning architecture that perfectly captures the essence of the region. The rooms are spacious, elegantly decorated, and meticulously maintained. The staff were incredibly welcoming and attentive, ensuring that every aspect of my stay was enjoyable. The amenities, including the pool and spa, were top-notch and provided the perfect relaxation after a day of exploring the nearby attractions. The dining options offered a delightful array of local and international cuisine, all prepared to perfection. Overall, Jaal Riad Resort exceeded my expectations in every way, and I can't wait to return for another unforgettable stay

Pretty clean hotel w good beds and friendly personnel but the food could have been better at that price and they are charging extra for swimming pool access.

This resort was absolutely incredible! From the check-in service to the rooms and lobby decor and comfort. The breakfast variety was terrific as well. Besides that, their artistic lounge and variety of bars/restaurants was also fantastic. Outside of the resort, there is a mall at walking distance and the medina isn't too far away either with taxis easily available too. The only thing I'd like to highlight as negative is that the outdoor pool is not heated and we went in December so it was impossible to use the facility. As for the indoor pool, it was heated but charged at £20~ which was again not ideal.

If you want a quieter place to stay, this is a great place for you. The place looks very nice. There is a pool and a gym that you can use. It is a bit far from the Medina. You need to get a taxi to get there. The problem isn’t so much as getting there but more of the swindling and price gouging that happens when you try to find your way back. Most drivers don’t know the place so I have to refer them to the mall behind it. That mall is still some walk away from the hotel entrance. The place itself is so nice aesthetically. However, I tried calling for room service four times and nobody was answering. The free breakfast was okay— could be better. In my room, they didn’t refill the soap and when I asked them to change it, they never did. There is only one elevator (it’s a three story building) and only one receptionist. Overall, perfectly adequate place if you just want a place to sleep and leave your stuff for the day.

Where do I start, overall look of hotel is beautiful, all areas are spotless, the pool is nice and very big, the Italian restaurant we try was disappointing ( only 1 menu available, yes 1 menu to share between the tables !!!, food average, tiramisu terrible, no cocktails available despite been on the menu...) The buffet restaurant for breakfast very nice and ample choices, used it also in the evening 300dam if not all inclusive, choice was various and food was ok. Hotel about 7mn from jeema el fna 50dam by taxi

The resort has makings of a Four Seasons but still need to improve their level of service and consistent room cleanliness - one of our two rooms had a roach, one other room they left one glass and a kettle and nothing else! And no one answers the front desk phone! To get a porter, we had to walk all the way to the front desk to ask them .. and we found the staff on the room behind the front desk chatting with each other! The bellboy and the porter and the spa staff were excellent! The resort though was lovely with massive pool, spa and gym and a Riad courtyard.

Tout était parfait sauf les draps sal’e

Where to start with this property! The most beautiful resort in Marrakesh. As soon as you enter you're greeted with grandiose intricate morrocan architecture making you feel like you're in a palace. The hotel is immense, very clean & modern. There are top notch restaurants, boutique, a beautiful spa, and huge pool which makes you want to stay at the resort all day. It is 100x more beautiful in person. We stayed at many hotels during our vacation in Morocco and this was our favorite place! The staff, from the managers to the cleaning crew were the kindest people we encountered during our trip. They always went out of their way to accomodate us, give us recommendations, call taxis, make reservations, upgrade our rooms, and everything we could have asked for and more! The suite we stayed in had two of the biggest balconies I've ever seen in a hotel room, very comfortable beds, walk-in closets, fully decked bathrooms, a living room, and AC strong enough to combat the Marrakesh heat. Most importantly the rooms were crystal clean. Everyone in Marrakesh who knew we were staying at Jaal hotel told us we made the best choice! Truly we couldn't have picked a better property for our 6 days in Marrakesh, we did not want our stay to end. There are no words to describe how friendly and welcoming the staff was. They all speak multiple languages and there's always a smile on their faces. Do not look elsewhere if you're coming to Marrakesh! We will come back again and again for sure.

My stay at Jaal Riad was amazing. The staff were very accommodating and friendly. The hotel itself was clean and had a nice atmosphere. We had a hammam, which was such a great experience. I would definitely recommend this hotel for anyone looking for somewhere to stay in Marrakesh.

This is my favourite go to hotel, Stayed twice already this year and have 2 more trips booked already. welcoming reception and the team of staff are wonderful. Friendly and inviting. Nothing is too much trouble. wonderfully comfortable rooms and great level of cleanliness too.

Clean Lovely property in Riad style. Rooms are cosy with large double bed and a reading nook. This reading nook was my most favourite part of the room. The hammam was very nice and services offered in spa was decent variety. The Hammam service itself was really good and relaxing. There was plenty of vegetarian options to choose from at breakfast as well as buffet dinner. Concierge was helpful finding us a great guide to tour the city. Language was a barrier for us as we don’t speak French but that didn’t deter staff to provide great service, using technology to translate each other’s words. I would love to come back to stay in this resort.

I recently stayed at Jaal Riad Resort and had an absolutely fantastic experience. The resort's ambiance is enchanting, with beautifully landscaped gardens and stunning architecture that perfectly captures the essence of the region. The rooms are spacious, elegantly decorated, and meticulously maintained. The staff were incredibly welcoming and attentive, ensuring that every aspect of my stay was enjoyable. The amenities, including the pool and spa, were top-notch and provided the perfect relaxation after a day of exploring the nearby attractions. The dining options offered a delightful array of local and international cuisine, all prepared to perfection. Overall, Jaal Riad Resort exceeded my expectations in every way, and I can't wait to return for another unforgettable stay

Pretty clean hotel w good beds and friendly personnel but the food could have been better at that price and they are charging extra for swimming pool access.

Where to start with this property! The most beautiful resort in Marrakesh. As soon as you enter you're greeted with grandiose intricate morrocan architecture making you feel like you're in a palace. The hotel is immense, very clean & modern. There are top notch restaurants, boutique, a beautiful spa, and huge pool which makes you want to stay at the resort all day. It is 100x more beautiful in person. We stayed at many hotels during our vacation in Morocco and this was our favorite place! The staff, from the managers to the cleaning crew were the kindest people we encountered during our trip. They always went out of their way to accomodate us, give us recommendations, call taxis, make reservations, upgrade our rooms, and everything we could have asked for and more! The suite we stayed in had two of the biggest balconies I've ever seen in a hotel room, very comfortable beds, walk-in closets, fully decked bathrooms, a living room, and AC strong enough to combat the Marrakesh heat. Most importantly the rooms were crystal clean. Everyone in Marrakesh who knew we were staying at Jaal hotel told us we made the best choice! Truly we couldn't have picked a better property for our 6 days in Marrakesh, we did not want our stay to end. There are no words to describe how friendly and welcoming the staff was. They all speak multiple languages and there's always a smile on their faces. Do not look elsewhere if you're coming to Marrakesh! We will come back again and again for sure.

Bel hôtel. Bonne accueil Par contre responsable petit déjeuner très désagréable pour quelques croissant que lnon monte en chambre. Isolation fenêtre nul

This is my favourite go to hotel, Stayed twice already this year and have 2 more trips booked already. welcoming reception and the team of staff are wonderful. Friendly and inviting. Nothing is too much trouble. wonderfully comfortable rooms and great level of cleanliness too.

Clean Lovely property in Riad style. Rooms are cosy with large double bed and a reading nook. This reading nook was my most favourite part of the room. The hammam was very nice and services offered in spa was decent variety. The Hammam service itself was really good and relaxing. There was plenty of vegetarian options to choose from at breakfast as well as buffet dinner. Concierge was helpful finding us a great guide to tour the city. Language was a barrier for us as we don’t speak French but that didn’t deter staff to provide great service, using technology to translate each other’s words. I would love to come back to stay in this resort.

Un tres bon sejour ! un personnel attentionné, une super piscine, des chambres spacieuses, un méga buffet de petit dejeuner où il y a de tout et de qualité ! Effectivement l hotel est un peu à l ecart mais il y a toujours eu des taxis en face et ca permet d etre tranquille apres l agitation ...j ai lu des avis 'couloir aerien' mais franchement on a vu 3/4 avions au loin

Une escapade inoubliable au Jaal Riad Resort ! Notre séjour dans ce havre de paix a été tout simplement magique. Dès notre arrivée, nous avons été accueillis chaleureusement par le personnel attentionné et souriant. L'architecture traditionnelle marocaine et le décor somptueux nous ont transportés dans un autre monde. Les chambres étaient luxueuses, confortables et décorées avec goût, offrant une vue imprenable sur la vue panoramique et la grande piscine. Nous avons également eu la chance de profiter des délices culinaires proposés par le restaurant de l'hôtel Le CAT mettant en valeur leurs goût de service et les saveurs exquises de la cuisine locale. Les moments de détente au bord de la piscine ou dans le spa ont ajouté une touche de bien-être à notre séjour. Nous recommandons vivement le Jaal Riad Resort à tous ceux qui recherchent une expérience authentique et raffinée à Marrakech. Nous avons hâte d'y retourner !

El personal es muy amable y atento. Las habitaciones son cómodas y grandes, a cualquier hora te hacen la habitación. El desayuno está muy bueno y variado. La piscina es muy grande y cómoda, aunque le falta más hamacas. El hombre de la puerta de la entrada que abre y cierra la puerta a los coches es muy amable y educado.

I recently stayed at Jaal Riad Resort and had an absolutely fantastic experience. The resort's ambiance is enchanting, with beautifully landscaped gardens and stunning architecture that perfectly captures the essence of the region. The rooms are spacious, elegantly decorated, and meticulously maintained. The staff were incredibly welcoming and attentive, ensuring that every aspect of my stay was enjoyable. The amenities, including the pool and spa, were top-notch and provided the perfect relaxation after a day of exploring the nearby attractions. The dining options offered a delightful array of local and international cuisine, all prepared to perfection. Overall, Jaal Riad Resort exceeded my expectations in every way, and I can't wait to return for another unforgettable stay

This really was a fantastic stay, I knew I wanted to stay here before I left home as I’d stayed 12 years ago and it was wonderful and it certainly didn’t disappoint in any way. The room was large, very comfortable and was a perfect one night stay while in Marrakech, I only wish it was longer.

Nice room on top floor overlooking the pool. Had a nice balcony and rooms are spacious.

If you want a quieter place to stay, this is a great place for you. The place looks very nice. There is a pool and a gym that you can use. It is a bit far from the Medina. You need to get a taxi to get there. The problem isn’t so much as getting there but more of the swindling and price gouging that happens when you try to find your way back. Most drivers don’t know the place so I have to refer them to the mall behind it. That mall is still some walk away from the hotel entrance. The place itself is so nice aesthetically. However, I tried calling for room service four times and nobody was answering. The free breakfast was okay— could be better. In my room, they didn’t refill the soap and when I asked them to change it, they never did. There is only one elevator (it’s a three story building) and only one receptionist. Overall, perfectly adequate place if you just want a place to sleep and leave your stuff for the day.

Every staff member was attentive, lively and pleasant. We had a great time at Jaal Riad Resort and are already planning to come back to stay. Excellent location from markets, mall and airport ! The Bowe spa was perfect too, the ladies who did our hamam were so professional and brilliant.

The resort has makings of a Four Seasons but still need to improve their level of service and consistent room cleanliness - one of our two rooms had a roach, one other room they left one glass and a kettle and nothing else! And no one answers the front desk phone! To get a porter, we had to walk all the way to the front desk to ask them .. and we found the staff on the room behind the front desk chatting with each other! The bellboy and the porter and the spa staff were excellent! The resort though was lovely with massive pool, spa and gym and a Riad courtyard.

The team at reception could not have made us feel more welcome or looked after. The riad is beautiful and well situated from the airport and mediba. We wished we could have stayed longer.

This is my favourite go to hotel, Stayed twice already this year and have 2 more trips booked already. welcoming reception and the team of staff are wonderful. Friendly and inviting. Nothing is too much trouble. wonderfully comfortable rooms and great level of cleanliness too.

Clean Lovely property in Riad style. Rooms are cosy with large double bed and a reading nook. This reading nook was my most favourite part of the room. The hammam was very nice and services offered in spa was decent variety. The Hammam service itself was really good and relaxing. There was plenty of vegetarian options to choose from at breakfast as well as buffet dinner. Concierge was helpful finding us a great guide to tour the city. Language was a barrier for us as we don’t speak French but that didn’t deter staff to provide great service, using technology to translate each other’s words. I would love to come back to stay in this resort.

Expérience impeccable dans un établissement de haute qualité, chambre belle et comfortable, merveilleux décors, bons restaurants, surtout le petit déjeuner et un personnel aimable et hautement professionnel.

Ce qui s'est passé dans cet hôtel est un scandale. Notre séjour a été payé en totalité à l'arrivée par notre guide qui nous a accompagné lors d'un voyage de 8 jours à travers le Maroc. C'était notre dernier séjour et le dernier jour, nous avions un vol tôt le matin, l'heure de départ de l'hôtel devrait être à 6 heures du matin. Quelle a été notre surprise, ils ne voulaient pas nous laisser partir, car ils disaient que nous devions payer pour les 2 nuits passées là-bas. Nous avons contacté notre agence qui a confirmé le paiement et l'Hôtel ne leur a posé que des questions absurdes, comme le nom du guide et d'autres questions qui n'avaient rien à voir avec ce problème. Il était clair qu'ils voulaient profiter de l'occasion pour nous facturer à nouveau car ils nous voyaient sous la pression du départ pour l'aéroport. Notre guide a envoyé une photo de la facture payée à l'arrivée et tamponnée par eux, et ils ont quand même insisté pour un nouveau paiement. Ce n'est que lorsque notre chauffeur de transfert est entré dans l'hôtel après avoir attendu longtemps à cause de la dispute qu'il a décidé de dire qu'il avait enfin trouvé le paiement. Soyez très prudent avec ces opportunistes désorganisés !! Ils essaient d'extorquer tout ce qu'ils peuvent, essayant de recevoir des doubles paiements parce qu'ils savaient que nous étions pressés par l'heure de départ. Nous n'avons raté le vol que de quelques minutes, mais ce stress a gâché les journées de détente que nous avons passées au Maroc

The staff were friendly and helpful. In addition, I inadvertently left cash in the safe and the staff found it and held it for me to pick up. So gracious. Can’t say enough about this place.

Perfect place to stay, for friends or couples. We’ve stayed here many times now and it’s like coming to see friends. Rania at the reception is especially kind and welcoming to guests and makes you feel so glad to be staying at Jaal. Everything is clean and the food is great.

If you want a quieter place to stay, this is a great place for you. The place looks very nice. There is a pool and a gym that you can use. It is a bit far from the Medina. You need to get a taxi to get there. The problem isn’t so much as getting there but more of the swindling and price gouging that happens when you try to find your way back. Most drivers don’t know the place so I have to refer them to the mall behind it. That mall is still some walk away from the hotel entrance. The place itself is so nice aesthetically. However, I tried calling for room service four times and nobody was answering. The free breakfast was okay— could be better. In my room, they didn’t refill the soap and when I asked them to change it, they never did. There is only one elevator (it’s a three story building) and only one receptionist. Overall, perfectly adequate place if you just want a place to sleep and leave your stuff for the day.

Where do I start, overall look of hotel is beautiful, all areas are spotless, the pool is nice and very big, the Italian restaurant we try was disappointing ( only 1 menu available, yes 1 menu to share between the tables !!!, food average, tiramisu terrible, no cocktails available despite been on the menu...) The buffet restaurant for breakfast very nice and ample choices, used it also in the evening 300dam if not all inclusive, choice was various and food was ok. Hotel about 7mn from jeema el fna 50dam by taxi

Every staff member was attentive, lively and pleasant. We had a great time at Jaal Riad Resort and are already planning to come back to stay. Excellent location from markets, mall and airport ! The Bowe spa was perfect too, the ladies who did our hamam were so professional and brilliant.

The team at reception could not have made us feel more welcome or looked after. The riad is beautiful and well situated from the airport and mediba. We wished we could have stayed longer.

Un tres bon sejour ! un personnel attentionné, une super piscine, des chambres spacieuses, un méga buffet de petit dejeuner où il y a de tout et de qualité ! Effectivement l hotel est un peu à l ecart mais il y a toujours eu des taxis en face et ca permet d etre tranquille apres l agitation ...j ai lu des avis 'couloir aerien' mais franchement on a vu 3/4 avions au loin

I recently stayed at Jaal Riad Resort and had an absolutely fantastic experience. The resort's ambiance is enchanting, with beautifully landscaped gardens and stunning architecture that perfectly captures the essence of the region. The rooms are spacious, elegantly decorated, and meticulously maintained. The staff were incredibly welcoming and attentive, ensuring that every aspect of my stay was enjoyable. The amenities, including the pool and spa, were top-notch and provided the perfect relaxation after a day of exploring the nearby attractions. The dining options offered a delightful array of local and international cuisine, all prepared to perfection. Overall, Jaal Riad Resort exceeded my expectations in every way, and I can't wait to return for another unforgettable stay

This resort was absolutely incredible! From the check-in service to the rooms and lobby decor and comfort. The breakfast variety was terrific as well. Besides that, their artistic lounge and variety of bars/restaurants was also fantastic. Outside of the resort, there is a mall at walking distance and the medina isn't too far away either with taxis easily available too. The only thing I'd like to highlight as negative is that the outdoor pool is not heated and we went in December so it was impossible to use the facility. As for the indoor pool, it was heated but charged at £20~ which was again not ideal.

My stay at Jaal resort was excellent, largely thanks to Ale Eddine’s exceptional service, his professionalism and assistance made a big difference, the hotel was clean and comfortable and conveniently located.

I recently had an incredible stay at Jaal Riad Resort Marrakech, and I can't recommend it highly enough. The culinary experience at their restaurant and buffet was exceptional, offering a wide variety of delicious options to suit every palate. The breakfast spread was equally impressive, providing a perfect start to each day. The resort itself is a serene oasis, with a quiet ambiance that allows for total relaxation by the beautiful pool. Evenings were particularly enjoyable at the O2 Bar and Stay Bar, where the atmosphere was perfect for unwinding. Overall, Jaal Riad Resort Marrakech exceeded all expectations and made for an unforgettable stay

Where do I start, overall look of hotel is beautiful, all areas are spotless, the pool is nice and very big, the Italian restaurant we try was disappointing ( only 1 menu available, yes 1 menu to share between the tables !!!, food average, tiramisu terrible, no cocktails available despite been on the menu...) The buffet restaurant for breakfast very nice and ample choices, used it also in the evening 300dam if not all inclusive, choice was various and food was ok. Hotel about 7mn from jeema el fna 50dam by taxi

Absolutely thrilled with my recent stay at Jaal Riad Resort Marrakech! This wasn't my first visit, and it certainly won't be my last. The ambiance, the hospitality, and the sheer beauty of the place keep me coming back. A special thanks to the amazing team at the reception for their exceptional service. Also, a shoutout to the bar O2 & Stay for their wonderful atmosphere and the fresh cocktails they serve. I'm in love with this amazing resort—every experience here is unforgettable. Highly recommend it to anyone looking for a perfect getaway!

Expérience impeccable dans un établissement de haute qualité, chambre belle et comfortable, merveilleux décors, bons restaurants, surtout le petit déjeuner et un personnel aimable et hautement professionnel.

Great service. Food was ok. Nice property but they do an all inclusive thing that gives this place a bit of a cruise ship vibe.

On arrival, my partner went to check in and was told to sit and relax as they took about 15 mins to get our keys and then another 5ish mins when we were told to wait for a porter to help with bags, when we felt we could have just went up with the porter to follow since we were tired from a long trip. Nice pool to lay during the day. Not much in terms of activities. Breakfast options are very good. Restaurants are average. Communicating in English with most of the servers and porters was a challenge at times.

El personal es muy amable y atento. Las habitaciones son cómodas y grandes, a cualquier hora te hacen la habitación. El desayuno está muy bueno y variado. La piscina es muy grande y cómoda, aunque le falta más hamacas. El hombre de la puerta de la entrada que abre y cierra la puerta a los coches es muy amable y educado.

Perfect place to stay, for friends or couples. We’ve stayed here many times now and it’s like coming to see friends. Rania at the reception is especially kind and welcoming to guests and makes you feel so glad to be staying at Jaal. Everything is clean and the food is great.

Pretty clean hotel w good beds and friendly personnel but the food could have been better at that price and they are charging extra for swimming pool access.

This resort was absolutely incredible! From the check-in service to the rooms and lobby decor and comfort. The breakfast variety was terrific as well. Besides that, their artistic lounge and variety of bars/restaurants was also fantastic. Outside of the resort, there is a mall at walking distance and the medina isn't too far away either with taxis easily available too. The only thing I'd like to highlight as negative is that the outdoor pool is not heated and we went in December so it was impossible to use the facility. As for the indoor pool, it was heated but charged at £20~ which was again not ideal.