Name: Hotel M Morgantown - WVU Area
Address: 1400 Saratoga Ave, Morgantown, Virginia Occidental, US
Rating: 4.85

Opiniones de los huéspedes

Las reseñas del Hotel M Morgantown - WVU Area describen una estancia muy económica con experiencias muy variadas, destacando un personal amable pero serios problemas de limpieza, habitaciones deterioradas, comodidades limitadas y problemas de mantenimiento y seguridad que afectan la comodidad y la confianza.

Muchos huéspedes informan de condiciones insalubres, plagas, olores fuertes, cerraduras y detectores de humo rotos, y televisores o aire acondicionado/calefacción que no funcionan. El personal se describe con frecuencia como amable y complaciente, pero la atención en la recepción puede ser limitada y pueden surgir problemas con las llaves o el registro de entrada/salida. La ubicación es conveniente para WVU y locales, pero los precios durante los fines de semana concurridos a menudo parecen altos en relación con la calidad. Lo mejor para viajeros que priorizan el precio y la proximidad por encima de las condiciones.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las comodidades son muy limitadas, con menciones repetidas de la falta de hielo o máquinas expendedoras, la ausencia de teléfonos en las habitaciones y toallas o artículos de tocador escasos. La atención en la recepción es limitada a veces, y muchos describen la propiedad como deteriorada.

Reseñas de huéspedes relacionadas

4

Marion

17 may 2025

·

Se alojó 2 noches

They put us in a building that was meant for long stays. Supposedly just remodeled. It was way below standards. Top much to list.1 single outlet for personal use.Had to do our own cleaning. No ice machine. No vending machine. No tissues. No phone. No maid or towel service. No double lock for door. No front desk service at night. Just a very rundown old building.

4

Iming

4 jul 2023

·

Se alojó 3 noches

Front desk clerk was friendly and bed was comfortable. Exterior of buildings were filthy and/or damaged, parts of the room were unclean, no amenities. The property is in a good location and I hope management cleans the place up, but I can’t recommend this hotel for the time being.

2

Warren

19 may 2025

·

Se alojó 1 noche

The property and our hotel room were awful. Our room was dirty and extremely unsanitary, No toilet tissue or towels! No amenities whatsoever, bathroom was disgusting, the property was decrepit and not at all maintained! Pictures totally deceiving, stayed one night and will never go back,will recommend this hotel to know one….

6

Charles

18 feb 2023

·

Se alojó 1 noche

Older building, needing maintenance. No, ice, cany or pop machines.

6

Miguel

1 jun 2025

·

Se alojó 3 noches

You get what you pay for my key needs reset every day and nobody is there to check out in the morning

4

Benjamin

27 mar 2023

·

This hotel was disgusting, and I am not very picky. Dirty, poorly maintained, and over priced. No one on duty from 11 PM to 8 PM, spend an extra few bucks and stay at a real hotel.

6

Brandon

23 dic 2025

·

Se alojó 1 noche

Nice clean hotel, basic amenities. It’s nice if you need a cheap clean place to crash for the night. The only thing I recommend they do is put a few cups and an ice bucket in the room.

6

Kimberly

18 sept 2023

·

Se alojó 1 noche

Check in was fine. The Hotel could use some loving. The outside of the property was sketchy. One room had a board covering a broken window. Trash around certain areas. On a positive the room was clean and it is close to everything. It served the purpose for a sold out football game weekend.

2

Katrina

15 may 2023

·

Se alojó 2 noches

Property was dirty and neglected - outside stairwells smelled like old garbage. Room had mold on wall, holes in walls and furniture, the door had a huge gap underneath. Nightstand had zip tie for handle on the drawer and no handle on the bottom door. The smoke detector in the room had been removed and only the plate was on the wall. Room was dirty, sheets were not clean, holes in the curtains. Unable to properly check out as no staff at desk and doors locked.

2

Melissa

29 nov 2024

·

Se alojó 1 noche

This MOTEL (not as advertised) has no phone in the room, no sprinkler system for emergency, no towels, smells disgusting, uses shams a pillowcases, and has cockroaches climbing the walls. We asked for a refund but couldn't get our money back because we booked through Hotels.com. The only bright side was the very nice woman working behind the glass enclosure. She was new, but did her best to help get us towels out of the vending machine in the office. Hotels.com should not be booking anyone is this place. It doesn't look a thing like what's advertised and is filthy.

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Limpieza

Las reseñas mencionan constantemente graves problemas de limpieza, incluidas habitaciones y ropa de cama sucias, plagas (cucarachas y chinches), olores fuertes, moho y humedad.

Reseñas de huéspedes relacionadas

2

GERALD

22 oct 2024

·

Se alojó 2 noches

Filthiest hotel ever. Bugs, rats, smoke stink, vomit on stairs, door handles fall off, mold/mildew, hair on bathroom floor. But owner doesn't care. Major rip off.

4

Cindy jo

22 ago 2025

·

Se alojó 1 noche

Was there to go to hsp very early. Pros- bed is amazing so is pillows and it’s very quiet Cons—- omg so dirty. Spider webs all over ceiling and walls. Fire alarm. Well lack of. Hanging from wall with wires sticking out pretty safe I tell u !! Stains all Over walls. Tub well it was something !!TV sucked. Couldn’t see most channels

2

Andrew

13 ago 2025

·

Se alojó 1 noche

Only had to kill 5 roaches in the 1st room before I asked to switch rooms. Then only had to kill one roach in the next room. Disgusting, I don't understand how places like that can be operating.

2

Susan

17 nov 2025

·

Se alojó 1 noche

Hotel M, where the M stands for Murder. Absolutely horrifying experience. I’m sure someone died in the room we stayed in. There were blood stains on the walls. I don’t want to identify the stains on the bedding, but I’m sure it involved a snuff film. The police definitely kicked in the door at some point because it didn’t close all the way, which was actually fine because the room smelled so badly we needed the fresh air. I was going to sleep in the bath tub but it was almost dirtier than the bed. But the hotel did have bedbug protectors on the mattresses so I have to applaud them on that.

2

Gerald

13 oct 2024

·

Se alojó 1 noche

The property is in bad shape. The room was dirty The toilet worked one time and did not fill the tank at all Terrible place Overall 1 out of 10 Won’t go back or recommend the location to anyone

4

Cole

5 oct 2025

·

Se alojó 1 noche

Our room smelled like wet dog, are room keys didn't work and we had to get them replaced just for them to not work again. The sheets were visibly dirty there were flys in our room and the man helping us check in was incompetent

2

Kimberly

16 nov 2025

·

Se alojó 2 noches

Who would even sponsor or even recommend this place?? Words cannot describe the most undesirable awful dump .. this place is beyond unsanitary..and would not even meet anyone’s lowest expectations . I had to put a towel on fooorbin shower Wear shoes and still got a rash and eye infection- that my dr said came from a dirty towel.. beware.. don’t try save a buck , as I did this one time… it was not worth the infection, and zerrrro sleep!! Pay the extra dollars.. this place should be condemned Disgusting

2

Katherine

17 ago 2023

·

This place should not be on Expedia. It was absolutely filthy, rundown and and unkept. It should either be totally rehabbed before it is listed on here... or condemned. Towels were dirty and some were damp. Everything seemed damp, really. Hair and bug carcasses in one of the beds, lights not functioning, hairdryer cord just cut off. I honestly couldn't believe how bad it was and it was just the most uncomfortable experience I've had at a property listed on Expedia. I'm not quite understanding how they are even permitted to operate, let alone charge what they charge for it, given the condition of the property. One of the rooms had water leaking from the ceiling and a puddle on the floor. Their only saving grace was they did refund that room upon request, however, they have limited office hours and I had to call and wake them up at 9:33 a.m. when we were trying to lave. Absolutely awful experience with this place.

2

Tim

14 sept 2025

·

Se alojó 2 noches

The room was not clean at all. Floor and walls were filthy and furniture and light fixtures were dirty and in bad condition. We had stayed here about 5 years ago and knew it wasnt fancy but it is much worse now.

2

Melissa

29 nov 2024

·

Se alojó 1 noche

This MOTEL (not as advertised) has no phone in the room, no sprinkler system for emergency, no towels, smells disgusting, uses shams a pillowcases, and has cockroaches climbing the walls. We asked for a refund but couldn't get our money back because we booked through Hotels.com. The only bright side was the very nice woman working behind the glass enclosure. She was new, but did her best to help get us towels out of the vending machine in the office. Hotels.com should not be booking anyone is this place. It doesn't look a thing like what's advertised and is filthy.

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Habitaciones

Las habitaciones están muy deterioradas y en mal estado, con informes frecuentes de cerraduras y puertas rotas o sueltas, accesorios faltantes o dañados, y problemas con el televisor o el aire acondicionado. La comodidad es variable: algunos señalan buenas camas, otros mencionan colchones hundidos, almohadas demasiado planas o firmes, o ruido.

Reseñas de huéspedes relacionadas

6

Bobbie

13 jun 2024

·

Se alojó 1 noche

It was very noisy.

2

Dina

28 sept 2025

·

Se alojó 1 noche

The room did not have an intact latch lock. The air conditioner was broken and falling apart. There were only two pillow shams and no pillows with sheets. We had to change rooms because the first backed up to trees and looked unsafe. We asked for a front room that was well lit. The curtain was falling off and this was a “refurbished “ room the front desk said. The price of $250 definitely did not match the quality of room or amenities. There were none.

6

Benjamin

14 oct 2024

·

Se alojó 1 noche

The room was very worn. There was a large stain on the chair. The ac/heating unit was very old and damaged but worked. The room overall was very dated and in need of some TLC. It worked for what we needed, which was a place to stay for the night, but I would not recommend it to my family or friends.

4

Joseph

5 dic 2025

·

Se alojó 2 noches

Fixtures were broken and nothing worked properly

4

Tony

27 oct 2025

·

Se alojó 2 noches

I found this hotel as I was shopping for a place on WVU homecoming weekend. I understand the climate and last minute planning situation I found myself in. I refuse to pay the outrageous prices that are demanded from other places. With that in mind, this place was rough. My family rates this one as my worst hotels, yet. The king size mattress has seen better days. No real firmness to the bed. The door to the room is in need of repair. We came back at one point and found the door open. It looked like it had been forced/pried open at one time. The TV had horrible reception for $200+ a night. The location was not bad.

2

Vanessa

16 dic 2023

·

Se alojó 1 noche

Ceiling tile missing in bathroom right over the tub. Front door needs to be replaced wind and cold flows through it. The door seem as if it may have been forcefully opened.

2

woodrow

13 oct 2024

·

Se alojó 1 noche

This hotel was super overpriced and it was horrible! They give you one towel , the pillows on the bed looked like someone left their pillows from home for people to sleep on! The bathroom walls had horrible paint and holes in the wall. The room smelled really awful and you couldn’t get the tv to work at all. I will never stay in this hotel again , the best part of it was it was close to the football stadium.

2

Ralph

12 may 2024

·

Se alojó 1 noche

The room was awful. First, I reserved a king bed, but got a room with 2 double beds. The employee at the fron desk said she couldn't provide a king because I reserved with a third party. But that was actually nothing compared to the room conditions. The floor lamanent was lifting in many places. One bed had food in it under the comforter. The smell was terrible; stale cigarettes and dirt. My wife and I left immediately and got a room at a different hotel.

2

sanjiv

23 may 2025

·

Se alojó 2 noches

This is a low quality motel with sub par room. Pathway leading upto the room was dirty. Room had NO chair to sit and work. I had to be there for graduation ceremony and i booked for two nights thinking i could work after attending the ceremony, but no chair to sit next to the desk. Bathroom looked dilapidated. I had to leave after the first night. But there was no front desk to return the key. Door to the lobby was closed. I had no idea how to checkout. I called the hotel number and someone instructed how to return the key. I asked for a refund for the one night as i was leaving early, but i was denied. Hope they take that money to improve something. What a rip off this place is. Stay away from it. It also felt very unsafe. Pillows were so firm and thick that i got neck pain after one night. Never staying here, ever!

4

Donald

27 may 2024

·

Se alojó 1 noche

Lots of things including refrigeration did not work

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Servicio

El personal suele ser amable y complaciente. Sin embargo, la atención en la recepción puede ser limitada durante la noche, y los huéspedes informan de fallos en las tarjetas de acceso, registros de entrada/salida lentos o difíciles, y problemas con los reembolsos o la asistencia.

Reseñas de huéspedes relacionadas

4

Marion

17 may 2025

·

Se alojó 2 noches

They put us in a building that was meant for long stays. Supposedly just remodeled. It was way below standards. Top much to list.1 single outlet for personal use.Had to do our own cleaning. No ice machine. No vending machine. No tissues. No phone. No maid or towel service. No double lock for door. No front desk service at night. Just a very rundown old building.

4

Iming

4 jul 2023

·

Se alojó 3 noches

Front desk clerk was friendly and bed was comfortable. Exterior of buildings were filthy and/or damaged, parts of the room were unclean, no amenities. The property is in a good location and I hope management cleans the place up, but I can’t recommend this hotel for the time being.

10

Cathy

1 abr 2025

·

Se alojó 3 noches

I love the fantastic customer service at front desk . They have worked to assist me in all aspects .

10

Dairston

4 dic 2025

·

Se alojó 1 noche

Value for the services rendered was equitable. The staff was welcoming and respectful (Chris and Seth). Definitely will be returning.

4

Benjamin

27 mar 2023

·

This hotel was disgusting, and I am not very picky. Dirty, poorly maintained, and over priced. No one on duty from 11 PM to 8 PM, spend an extra few bucks and stay at a real hotel.

8

Abigail

7 may 2023

·

The price was right and it was perfect for a quick stay. The staff was very accommodating and friendly. The room was basic for sure, but we expected that based on the low room rate. We had a very late check-in and had to call the front desk when we arrived. We were very promptly met by staff and given room keys. Could not connect to Wifi for some reason. Bed was comfortable and sheets and towels were clean. Overall good stay.

8

Jon

3 feb 2023

·

Se alojó 1 noche

Very courteous both from the front desk and others who worked there. Smiles and hellos; felt good to be there.

2

Michael

21 nov 2023

·

Se alojó 2 noches

Room filthy towels stained key for doors rarely worked had to have staff break into room because key wouldn’t work then had to argue to get different room when same thing happened on second nite clerk threatened to call police that we we’re trespassing even though we were paying guests had stayed there before place has gone down hill and I will never stay there again should be compensated for inconvenience of not being able to get in rooms payed for

4

Cole

5 oct 2025

·

Se alojó 1 noche

Our room smelled like wet dog, are room keys didn't work and we had to get them replaced just for them to not work again. The sheets were visibly dirty there were flys in our room and the man helping us check in was incompetent

10

Benjamin

19 may 2025

·

Se alojó 4 noches

The manager went out of his way to find me a room, despite every hotel in town being booked solid. It is rare to find service like that anywhere at any hotel

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Ubicación

Conveniente para WVU y el estadio de fútbol, con fácil acceso a locales cercanos. Algunos huéspedes sintieron que el entorno inmediato era incómodo a veces.

Reseñas de huéspedes relacionadas

4

Iming

4 jul 2023

·

Se alojó 3 noches

Front desk clerk was friendly and bed was comfortable. Exterior of buildings were filthy and/or damaged, parts of the room were unclean, no amenities. The property is in a good location and I hope management cleans the place up, but I can’t recommend this hotel for the time being.

4

Tony

27 oct 2025

·

Se alojó 2 noches

I found this hotel as I was shopping for a place on WVU homecoming weekend. I understand the climate and last minute planning situation I found myself in. I refuse to pay the outrageous prices that are demanded from other places. With that in mind, this place was rough. My family rates this one as my worst hotels, yet. The king size mattress has seen better days. No real firmness to the bed. The door to the room is in need of repair. We came back at one point and found the door open. It looked like it had been forced/pried open at one time. The TV had horrible reception for $200+ a night. The location was not bad.

2

woodrow

13 oct 2024

·

Se alojó 1 noche

This hotel was super overpriced and it was horrible! They give you one towel , the pillows on the bed looked like someone left their pillows from home for people to sleep on! The bathroom walls had horrible paint and holes in the wall. The room smelled really awful and you couldn’t get the tv to work at all. I will never stay in this hotel again , the best part of it was it was close to the football stadium.

6

Kimberly

18 sept 2023

·

Se alojó 1 noche

Check in was fine. The Hotel could use some loving. The outside of the property was sketchy. One room had a board covering a broken window. Trash around certain areas. On a positive the room was clean and it is close to everything. It served the purpose for a sold out football game weekend.

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Comida

No hay suficiente información en las reseñas.

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Hotel M Morgantown - WVU Area

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