Atlantica Caldera Palace
198 USD
a notte
Media per novembre
Prezzi per Atlantica Caldera Palace
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198 USD
a notte
Media per novembre
Prezzi medi mensili
Presso Atlantica Caldera Palace, il prezzo per notte è in media di 170 USD nel mese più economico (marzo) e di 433 USD nel mese più caro (agosto), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| marzo | 170 USD |
| aprile | 175 USD |
| maggio | 333 USD |
| giugno | 344 USD |
| luglio | 403 USD |
| agosto | 433 USD |
| settembre | 359 USD |
| ottobre | 272 USD |
| novembre | 198 USD |
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nov · 198 USD
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Prezzo più alto: agosto (circa 433 USD)
Prezzo più basso: marzo (circa 170 USD)
Informazioni su questa struttura
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Se cerchi opportunità di svago, apprezzerai uno scivolo acquatico, un campo da tennis all'aperto e una palestra.
Servizi
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Se cerchi opportunità di svago, apprezzerai uno scivolo acquatico, un campo da tennis all'aperto e una palestra.
Servizi per le aziende
Potrai usufruire di un business center, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24. Il un parcheggio gratuito è disponibile in loco.
Ristorazione
Visita OLIVE GROVE BUFFET, il ristorante di Atlantica Caldera Palace - All Inclusive, o approfitta di uno snack bar in loco. La sete si fa sentire? Per soddisfare la tua voglia di un drink, la struttura offre 6 bar/lounge e 3 bar a bordo piscina. La colazione a buffet viene servita gratuitamente tutti i giorni dalle ore 07:30 alle ore 10:30.
Camere
Rilassati in una delle 411 camere con aria condizionata della struttura, complete di minibar con snack e bevande gratuite e TV a schermo piatto. Le camere sono dotate di balcone o patio attrezzato. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. Il bagno in camera è dotato di vasca da bagno a immersione totale e set di cortesia gratuiti.
Posizione
Se vuoi soggiornare a meno di 10 minuti di auto da Parco acquatico di Star Beach e Aquaworld Aquarium, Atlantica Caldera Palace - All Inclusive vicino alla spiaggia di Hersonissos fa proprio al caso tuo.
Nelle vicinanze
Centro conferenze Creta Maris(2.9 miglia)
Ekklisia Agios Konstantinos(3 miglia)
Aquaworld Aquarium(3.1 miglia)
Sarakino(3.2 miglia)
Porto di Hersonissos(3.3 miglia)
Chiesa di San Paraskevi(3.4 miglia)
Spiaggia di Marina(3.7 miglia)
Parco del labirinto(3.9 miglia)
Saradari(4 miglia)
Parco acquatico di Star Beach(4.1 miglia)
Spiaggia Star(4.2 miglia)
Acqua Plus Water Park(4.2 miglia)
Parco divertimenti Dinosauria Park(4.2 miglia)
Spiaggia di Gouves(4.3 miglia)
Lychnostatis(4.4 miglia)
L'aeroporto più comodo per raggiungere Atlantica Caldera Palace - All Inclusive è Aeroporto Internazionale di Heraklion (HER)(12.2 miglia)
Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Lavanderia a secco
Posizione
Aegeou Ave, Analipsis, Analipsi, Grecia
Centro conferenze Creta Maris (2.9 miglia)
Ekklisia Agios Konstantinos (3 miglia)
Aquaworld Aquarium (3.1 miglia)
Sarakino (3.2 miglia)
Porto di Hersonissos (3.3 miglia)
Chiesa di San Paraskevi (3.4 miglia)
Opzioni camera
4
Double Room Sea View
Dettagli della camera
1 Divano Letto
1 Letto Matrimoniale Extra Large
Posti letto: 3
269 ft²
Balcone o spazio esternoAria condizionataRiscaldamentoWi-Fi (gratuito)
4
Family Suite Swim Up Sea View
Dettagli della camera
1 Letto Matrimoniale Extra Large
e 2 Divani Letto
Posti letto: 3
Balcone o spazio esternoAria condizionataRiscaldamentoWi-Fi (gratuito)
4
Suite familiare, vista mare
Dettagli della camera
1 Letto Matrimoniale Extra Large
e 1 Divano Letto
Posti letto: 4
506 ft²
Balcone o spazio esternoAria condizionataRiscaldamentoWi-Fi (gratuito)
4
Double Room Private Pool Inland View
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
280 ft²
Balcone o spazio esternoAria condizionataRiscaldamentoWi-Fi (gratuito)Piscina privata
5
Family Suite Swim Up Inland View
Dettagli della camera
1 Letto Matrimoniale Extra Large
e 2 Divani Letto
Posti letto: 3
506 ft²
Balcone o spazio esternoAria condizionataRiscaldamentoWi-Fi (gratuito)
5
Family Room Sea View
Dettagli della camera
1 Letto Matrimoniale Extra Large
e 2 Divani Letto
Posti letto: 3
441 ft²
Balcone o spazio esternoAria condizionataRiscaldamentoWi-Fi (gratuito)
5
Family Suite Private Pool Sea View
Dettagli della camera
1 Letto Matrimoniale Extra Large
e 2 Divani Letto
Posti letto: 3
506 ft²
Balcone o spazio esternoAria condizionataRiscaldamentoWi-Fi (gratuito)Piscina privata
5
Family Suite Private Pool Inland View
Dettagli della camera
1 Letto Matrimoniale Extra Large
e 2 Divani Letto
Posti letto: 3
506 ft²
Balcone o spazio esternoAria condizionataRiscaldamentoWi-Fi (gratuito)Piscina privata
4
Suite, vista città
Dettagli della camera
1 Letto Matrimoniale Extra Large
e 1 Divano Letto
Posti letto: 3
506 ft²
Balcone o spazio esternoAria condizionataRiscaldamentoWi-Fi (gratuito)
4
Double Room Swim up Inland View
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
323 ft²
Balcone o spazio esternoAria condizionataRiscaldamentoWi-Fi (gratuito)
5
Family Room Inland View
Dettagli della camera
1 Letto Matrimoniale Extra Large
e 2 Divani Letto
Posti letto: 3
441 ft²
Balcone o spazio esternoAria condizionataRiscaldamentoWi-Fi (gratuito)
8
Twin / Double Room Inland View
Dettagli della camera
1 Letto Matrimoniale Extra Large
1 Divano Letto
Posti letto: 2
323 ft²
Balcone o spazio esternoAria condizionataRiscaldamentoWi-Fi (gratuito)
Recensioni degli ospiti su Atlantica Caldera Palace
8.4
Molto buono
Sulla base di 94 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
0%
In coppia
49%
Famiglia
45%
Gruppo
4%
In solitaria
0%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Analizzando le recensioni, Atlantica Caldera Palace si presenta come un grande resort fronte spiaggia con numerose piscine e aree dedicate alle famiglie, con un feedback generalmente positivo su camere e cibo, sebbene la logistica e alcuni servizi suscitino reazioni contrastanti.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Analizzando le recensioni, Atlantica Caldera Palace si presenta come un grande resort fronte spiaggia con numerose piscine e aree dedicate alle famiglie, con un feedback generalmente positivo su camere e cibo, sebbene la logistica e alcuni servizi suscitino reazioni contrastanti.
Gli ospiti evidenziano costantemente un servizio cordiale e premuroso, con attenzioni curate, e molti hanno apprezzato upgrade o gesti speciali durante il soggiorno. Le strutture impressionano con piscine multiple, zone riservate agli adulti e intrattenimento serale, ma diversi utenti segnalano temperature dell'acqua molto basse e difficoltà a trovare lettini. La ristorazione è generalmente apprezzata per la varietà e le serate a tema, tuttavia diverse recensioni lamentano la difficoltà di prenotare i ristoranti, la ripetitività degli articoli a buffet e la limitazione o la scarsa qualità delle bevande incluse nella formula all-inclusive. Ci si può aspettare un soggiorno vivace e orientato alle famiglie, con un servizio eccellente e una buona varietà di opzioni, ma è consigliabile prenotare in anticipo i ristoranti e assicurarsi i lettini.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
Le piscine multiple, le aree riservate agli adulti e l'intrattenimento serale sono apprezzati, con la spiaggia adiacente; tuttavia, diverse recensioni menzionano piscine molto fredde e concorrenza per i lettini, e notano che l'accesso o i trattamenti alla spa possono comportare costi aggiuntivi.
Recensioni degli ospiti correlate
10
Loizos
22 giu 2025
·
Soggiorno di 7 notti
Hotel facilities are outstanding, and the overall expereience is great value for money
Hotel facilities are outstanding, and the overall expereience is great value for money
10
Adrian Theodor Karl
20 ott 2025
·
Soggiorno di 5 notti
Das Buffet war ausgiebig uns es gab Themenabende, was für etwas Abwechslung sorgte. Das Zimmer war stets sauber und die Minibar wurde auch täglich befüllt. Pools waren eher kühl (Ende Saison), das Meer hingegen noch sehr angenehm.
Das Buffet war ausgiebig uns es gab Themenabende, was für etwas Abwechslung sorgte. Das Zimmer war stets sauber und die Minibar wurde auch täglich befüllt. Pools waren eher kühl (Ende Saison), das Meer hingegen noch sehr angenehm.
10
Peter
8 set 2023
·
Soggiorno di 8 notti
Lovely modern property, beautifully laid out. Lots of pools including adults only areas. Several different restaurants. All inclusive food was excellent. Nice beer, shame about the included wine. Own segment of beach just outside property. Small village nearby to wander around. Would recommend to families and couples of all ages.
Lovely modern property, beautifully laid out. Lots of pools including adults only areas. Several different restaurants. All inclusive food was excellent. Nice beer, shame about the included wine. Own segment of beach just outside property. Small village nearby to wander around. Would recommend to families and couples of all ages.
6
Thi
24 set 2024
·
Soggiorno di 6 notti
We booked the family suite with private pool. The rooms were really nice; clean and spacious. Had a slight few problems with the lighting control as the whole suite (living room, two bedrooms and two bathrooms) were connected so it was complicated to use. Aircon was also a problem as it kept switching off. The private pool is quite small. Staff are ok, not rude but not welcoming either. Mini bar in the room only had 2 bottles of water so we asked for extra 2 as we had 4 people in our suite. The staff was very hesistant and said they only give 2 bottles a day. He then gave us 1 extra "this time only". All inclusive does not mean all inclusive. There are alot of subcharges. All restaurants and cafes close at 10.30/11pm so if you arrive later than this or feel hungry after this time, then you\'ll have to pay for food (room service). The main restaurant where we ate breakfast lunch and sometimes dinner, was good. Breakfast and lunch are usually the same more or less, but they have different cuisine each day for dinner. So all in all, a good choice of food for the week. We managed to get booking for the greek BBQ (€15 per person) which was really fun. Live music and performance. Would definitely recommend. There are other restaurants in the hotel that doesnt charge extra - we tried the tex mex and thai. Both are ok, not the best but not terrible. Indoor pool, sauna and gym are all extra costs. They are located in the spa area and we was told it was a €25 fee to use.
We booked the family suite with private pool. The rooms were really nice; clean and spacious. Had a slight few problems with the lighting control as the whole suite (living room, two bedrooms and two bathrooms) were connected so it was complicated to use. Aircon was also a problem as it kept switching off. The private pool is quite small. Staff are ok, not rude but not welcoming either. Mini bar in the room only had 2 bottles of water so we asked for extra 2 as we had 4 people in our suite. The staff was very hesistant and said they only give 2 bottles a day. He then gave us 1 extra "this time only". All inclusive does not mean all inclusive. There are alot of subcharges. All restaurants and cafes close at 10.30/11pm so if you arrive later than this or feel hungry after this time, then you\'ll have to pay for food (room service). The main restaurant where we ate breakfast lunch and sometimes dinner, was good. Breakfast and lunch are usually the same more or less, but they have different cuisine each day for dinner. So all in all, a good choice of food for the week. We managed to get booking for the greek BBQ (€15 per person) which was really fun. Live music and performance. Would definitely recommend. There are other restaurants in the hotel that doesnt charge extra - we tried the tex mex and thai. Both are ok, not the best but not terrible. Indoor pool, sauna and gym are all extra costs. They are located in the spa area and we was told it was a €25 fee to use.
8
Annetha
18 ott 2025
·
Soggiorno di 5 notti
Not quite a five star hotel. Needs some improvements. Pools are freezing and some tiles are missing. Alcohol selection poor. Cushions on bed had stains need cleaning.
Not quite a five star hotel. Needs some improvements. Pools are freezing and some tiles are missing. Alcohol selection poor. Cushions on bed had stains need cleaning.
6
Nat
25 giu 2024
·
Soggiorno di 5 notti
A nice resort however the location is an issue unless you have a car. It feels rather remote and the beach didn’t look amazing here like what you would expect. Need to go out and visit some beautiful beaches and everything felt so far away… Could hardly secure sun-beds in the adults only space which was frustrating. Annoying that you can’t swim in pools after 6pm and no shaded areas in any of the pool areas.
A nice resort however the location is an issue unless you have a car. It feels rather remote and the beach didn’t look amazing here like what you would expect. Need to go out and visit some beautiful beaches and everything felt so far away… Could hardly secure sun-beds in the adults only space which was frustrating. Annoying that you can’t swim in pools after 6pm and no shaded areas in any of the pool areas.
10
Nassri
15 ago 2025
·
Soggiorno di 5 notti
Great pools , entertainment and staff.
Great pools , entertainment and staff.
6
simon
1 ago 2024
·
Soggiorno di 7 notti
We were fortunately upgraded to a private pool (5m by 4m) which was a Godsend because by 930 every (literally every) sunbed was taken. Partially because I noticed people taking two or three (a couple in one pool with one hotel towel over them and then a couple at another pool with personal towels over them). If you don’t get a private pool / swim-up then DO NOT book this hotel unless you are willing to get up at 8. Apart from that - drinks choice was good, all premium but Pepsi rather than coke, food was acceptable - somewhat average and the buffet choice very limited and often empty. There are lots of bars and restaurants outside so this isn’t one of those hotels you are “stuck in”
We were fortunately upgraded to a private pool (5m by 4m) which was a Godsend because by 930 every (literally every) sunbed was taken. Partially because I noticed people taking two or three (a couple in one pool with one hotel towel over them and then a couple at another pool with personal towels over them). If you don’t get a private pool / swim-up then DO NOT book this hotel unless you are willing to get up at 8. Apart from that - drinks choice was good, all premium but Pepsi rather than coke, food was acceptable - somewhat average and the buffet choice very limited and often empty. There are lots of bars and restaurants outside so this isn’t one of those hotels you are “stuck in”
10
Jaymie-Lynn
14 mag 2023
·
Soggiorno di 6 notti
The resort is extremely clean and well maintained. The staff are very kind and accommodating. I am glad we chose this resort as it had tons of pools, seating options and a huge delicious buffet. Pools are very cold in May but still was a beautiful resort with ocean view and easy access. There are lots of excursions that can be easily signed up for, the quadding tour was very fun! I wish we had been informed when getting there that dinners need to be reserved if you want to go anywhere except the buffet. Even though we didn’t go during the very busy time it was near impossible to get a dinner reservation so we ended up eating at the buffet a lot but there was always a large selection there at least. There were lots of children which wasn’t a problem for myself or my husband and there are a few options for adult only areas but if you want a resort with no kids running around/swimming/yelling then this is not the place for you. The little shop on the resort where you can buy sunscreen etc is very expensive but there is a shop directly across the street from the resort that sells everything for half the price. It rained a few days so we looked at the spa at the resort but all of the treatments were extremely overpriced and the spa staff were a tad pushy. Overall, everything considered, I would recommend and go back to this resort!
The resort is extremely clean and well maintained. The staff are very kind and accommodating. I am glad we chose this resort as it had tons of pools, seating options and a huge delicious buffet. Pools are very cold in May but still was a beautiful resort with ocean view and easy access. There are lots of excursions that can be easily signed up for, the quadding tour was very fun! I wish we had been informed when getting there that dinners need to be reserved if you want to go anywhere except the buffet. Even though we didn’t go during the very busy time it was near impossible to get a dinner reservation so we ended up eating at the buffet a lot but there was always a large selection there at least. There were lots of children which wasn’t a problem for myself or my husband and there are a few options for adult only areas but if you want a resort with no kids running around/swimming/yelling then this is not the place for you. The little shop on the resort where you can buy sunscreen etc is very expensive but there is a shop directly across the street from the resort that sells everything for half the price. It rained a few days so we looked at the spa at the resort but all of the treatments were extremely overpriced and the spa staff were a tad pushy. Overall, everything considered, I would recommend and go back to this resort!
8
Rebecca
20 ott 2025
·
Soggiorno di 8 notti
Cleaniness was impeccable, pool was freezing
Cleaniness was impeccable, pool was freezing
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Molti ospiti descrivono il resort e le camere come molto puliti, con un servizio di pulizia regolare, ma diversi segnalano problemi come arredi morbidi macchiati, pulizia superficiale delle camere, sporcizia sui terrazzi e occasionali insetti o muffa.
Recensioni degli ospiti correlate
8
morgan
20 ago 2024
·
Soggiorno di 10 notti
Brilliant staff serving to the beach, along with most of the staff we came across, with a other notable mention for the maid we had. A la carte dining options were well worth doing and much better than most other all inclusive hotels weve visited, although booking on the system was difficult and could be improved. Lovely hotel with nice modern rooms. Only other point to families, is that the pool area next to the beach is the adults only zone, which is a large area of the pools that are available- the size of this area wasn't overly clear when booking. All in all though a really nice place which is run well
Brilliant staff serving to the beach, along with most of the staff we came across, with a other notable mention for the maid we had. A la carte dining options were well worth doing and much better than most other all inclusive hotels weve visited, although booking on the system was difficult and could be improved. Lovely hotel with nice modern rooms. Only other point to families, is that the pool area next to the beach is the adults only zone, which is a large area of the pools that are available- the size of this area wasn't overly clear when booking. All in all though a really nice place which is run well
10
Tiffany
24 ott 2025
·
Soggiorno di 4 notti
Personnel souriant Chambre propre Formule all inclusive très bien
Personnel souriant Chambre propre Formule all inclusive très bien
10
Adrian Theodor Karl
20 ott 2025
·
Soggiorno di 5 notti
Das Buffet war ausgiebig uns es gab Themenabende, was für etwas Abwechslung sorgte. Das Zimmer war stets sauber und die Minibar wurde auch täglich befüllt. Pools waren eher kühl (Ende Saison), das Meer hingegen noch sehr angenehm.
Das Buffet war ausgiebig uns es gab Themenabende, was für etwas Abwechslung sorgte. Das Zimmer war stets sauber und die Minibar wurde auch täglich befüllt. Pools waren eher kühl (Ende Saison), das Meer hingegen noch sehr angenehm.
4
Daniel
17 ago 2024
·
Soggiorno di 7 notti
We booked a sea view swim up and the terrace had significaht amounts of rodent droppings. We had to move room but they could only offer the same block and there were still rodent droppings on the terrace. Not at all even 2 star standard. Very dissappointing. The family pool area was very cramped and dirty and the adult only area was much more spacious and luxurious. Other guests with families made comments very similar to us onbthe family pool area. I have been to several hotels in this area of Crete and for the reasons above this was by far the worse. I wouldnt recommend this hotel to any family. In additoon some of the staff were rude when asking for basic things.
We booked a sea view swim up and the terrace had significaht amounts of rodent droppings. We had to move room but they could only offer the same block and there were still rodent droppings on the terrace. Not at all even 2 star standard. Very dissappointing. The family pool area was very cramped and dirty and the adult only area was much more spacious and luxurious. Other guests with families made comments very similar to us onbthe family pool area. I have been to several hotels in this area of Crete and for the reasons above this was by far the worse. I wouldnt recommend this hotel to any family. In additoon some of the staff were rude when asking for basic things.
8
Ina Maria
26 lug 2024
·
Soggiorno di 4 notti
Die Hotelanlage und der dazugehörige Strand ist sehr weitläufig, gut gepflegt und schön gestaltet. Das Zimmer war sehr geräumig und ebenfalls ansprechend. Das Personal war sehr freundlich und zuvorkommend. Das Einzige was zu bemängeln wäre ist, dass die Zimmermädchen leider nur sehr oberflächlich arbeiten und einige Ecken im Zimmer entsprechend nicht richtig sauber waren. Es fehlte an kleinen, aber entscheidenden Details in Sachen Sauberkeit (Badematte, Tüten in den Mülleimern, dreckige Leisten im Bad, dreckige Scheiben an den Schiebetüren des Zimmers, fremde Haare auf den Zierkissen etc.) die man einfach in einem 5 Sterne Hotel, auch in eigener Landeskategorie, erwartet. An sich haben wir die Zeit dort aber sehr genossen und würden definitiv wieder dort Urlaub machen. Die Defizite im Zimmer wurden durch die Anlage wettgemacht.
Die Hotelanlage und der dazugehörige Strand ist sehr weitläufig, gut gepflegt und schön gestaltet. Das Zimmer war sehr geräumig und ebenfalls ansprechend. Das Personal war sehr freundlich und zuvorkommend. Das Einzige was zu bemängeln wäre ist, dass die Zimmermädchen leider nur sehr oberflächlich arbeiten und einige Ecken im Zimmer entsprechend nicht richtig sauber waren. Es fehlte an kleinen, aber entscheidenden Details in Sachen Sauberkeit (Badematte, Tüten in den Mülleimern, dreckige Leisten im Bad, dreckige Scheiben an den Schiebetüren des Zimmers, fremde Haare auf den Zierkissen etc.) die man einfach in einem 5 Sterne Hotel, auch in eigener Landeskategorie, erwartet. An sich haben wir die Zeit dort aber sehr genossen und würden definitiv wieder dort Urlaub machen. Die Defizite im Zimmer wurden durch die Anlage wettgemacht.
8
Annetha
18 ott 2025
·
Soggiorno di 5 notti
Not quite a five star hotel. Needs some improvements. Pools are freezing and some tiles are missing. Alcohol selection poor. Cushions on bed had stains need cleaning.
Not quite a five star hotel. Needs some improvements. Pools are freezing and some tiles are missing. Alcohol selection poor. Cushions on bed had stains need cleaning.
10
Nicky
14 giu 2024
·
Soggiorno di 7 notti
The service we received at Atlantica Caldera Palace was exceptional from the moment we arrived. We were greeted with mojitos for us to enjoy while we checked in. The hotel wasn’t certain what time we would arrive, so had arranged food and drinks to be provided for us in our room. It was also our honeymoon and the hotel wasn’t aware before we arrived. On our second night we returned to the room to find a bottle of wine, fruits and other snacks and a letter from the hotel to congratulate us and offer us special offers to use in the hotel which was a very thoughtful gesture. We arranged different dinining options at the a La carte restaurants with Veronica on the PR desk. She was very helpful and arranged everything for us and also made some recommendations for places to visit. The service really could not be faulted throughout the hotel. The housekeepers were expetional and every evening we returned to find our beds had been turned down and chocolate left on the pillows. Katrina, one of the waitresses, was incredible. She was so friendly and personable and made such an effort for our stay. She insisted we tried different local liquors and told us a bit about each one. She really was an asset to the hotel. There were a number of other waiters and waitresses and bar tenders that were brilliant in the adult bar and the adult dining area.
The service we received at Atlantica Caldera Palace was exceptional from the moment we arrived. We were greeted with mojitos for us to enjoy while we checked in. The hotel wasn’t certain what time we would arrive, so had arranged food and drinks to be provided for us in our room. It was also our honeymoon and the hotel wasn’t aware before we arrived. On our second night we returned to the room to find a bottle of wine, fruits and other snacks and a letter from the hotel to congratulate us and offer us special offers to use in the hotel which was a very thoughtful gesture. We arranged different dinining options at the a La carte restaurants with Veronica on the PR desk. She was very helpful and arranged everything for us and also made some recommendations for places to visit. The service really could not be faulted throughout the hotel. The housekeepers were expetional and every evening we returned to find our beds had been turned down and chocolate left on the pillows. Katrina, one of the waitresses, was incredible. She was so friendly and personable and made such an effort for our stay. She insisted we tried different local liquors and told us a bit about each one. She really was an asset to the hotel. There were a number of other waiters and waitresses and bar tenders that were brilliant in the adult bar and the adult dining area.
2
Itay
30 set 2023
·
Soggiorno di 5 notti
Expedia hat uns gerettet und aus dem Hotel befreit. Zu viele Treppen zum Zimmer. Dreckige Räume, Insekten im Bad, Schimmelspuren im Badezimmer, kein Essen nach 21:00 auch wenn man spät im Hotel ankommt, Personal kennt sich im eigenen Hotel nicht aus. NIE WIEDER! FINGER WEG!
Expedia hat uns gerettet und aus dem Hotel befreit. Zu viele Treppen zum Zimmer. Dreckige Räume, Insekten im Bad, Schimmelspuren im Badezimmer, kein Essen nach 21:00 auch wenn man spät im Hotel ankommt, Personal kennt sich im eigenen Hotel nicht aus. NIE WIEDER! FINGER WEG!
10
Olivia
30 set 2024
·
Soggiorno di 9 notti
The stay we had at Atlantica Caldera Palace was amazing. The hotel itself was not far from paradise!! The staff were great and there were lots of places around the hotel complex to relax. There rooms were spotless and cleaned daily with fresh towels etc. We would definitely return.
The stay we had at Atlantica Caldera Palace was amazing. The hotel itself was not far from paradise!! The staff were great and there were lots of places around the hotel complex to relax. There rooms were spotless and cleaned daily with fresh towels etc. We would definitely return.
8
Rebecca
20 ott 2025
·
Soggiorno di 8 notti
Cleaniness was impeccable, pool was freezing
Cleaniness was impeccable, pool was freezing
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Camere
Le camere sono moderne e spaziose, con apprezzate opzioni con accesso diretto alla piscina o con piscina privata e alcune con vista mare; pochi ospiti hanno riferito problemi con l'aria condizionata o i comandi, e occasionalmente la rigidità dei letti.
Recensioni degli ospiti correlate
10
Stephanie
3 ott 2025
·
Soggiorno di 7 notti
Amazing stay at this resort- the swim up room was a definite must have! The food and staff were also amazing!
Amazing stay at this resort- the swim up room was a definite must have! The food and staff were also amazing!
6
Thi
24 set 2024
·
Soggiorno di 6 notti
We booked the family suite with private pool. The rooms were really nice; clean and spacious. Had a slight few problems with the lighting control as the whole suite (living room, two bedrooms and two bathrooms) were connected so it was complicated to use. Aircon was also a problem as it kept switching off. The private pool is quite small. Staff are ok, not rude but not welcoming either. Mini bar in the room only had 2 bottles of water so we asked for extra 2 as we had 4 people in our suite. The staff was very hesistant and said they only give 2 bottles a day. He then gave us 1 extra "this time only". All inclusive does not mean all inclusive. There are alot of subcharges. All restaurants and cafes close at 10.30/11pm so if you arrive later than this or feel hungry after this time, then you\'ll have to pay for food (room service). The main restaurant where we ate breakfast lunch and sometimes dinner, was good. Breakfast and lunch are usually the same more or less, but they have different cuisine each day for dinner. So all in all, a good choice of food for the week. We managed to get booking for the greek BBQ (€15 per person) which was really fun. Live music and performance. Would definitely recommend. There are other restaurants in the hotel that doesnt charge extra - we tried the tex mex and thai. Both are ok, not the best but not terrible. Indoor pool, sauna and gym are all extra costs. They are located in the spa area and we was told it was a €25 fee to use.
We booked the family suite with private pool. The rooms were really nice; clean and spacious. Had a slight few problems with the lighting control as the whole suite (living room, two bedrooms and two bathrooms) were connected so it was complicated to use. Aircon was also a problem as it kept switching off. The private pool is quite small. Staff are ok, not rude but not welcoming either. Mini bar in the room only had 2 bottles of water so we asked for extra 2 as we had 4 people in our suite. The staff was very hesistant and said they only give 2 bottles a day. He then gave us 1 extra "this time only". All inclusive does not mean all inclusive. There are alot of subcharges. All restaurants and cafes close at 10.30/11pm so if you arrive later than this or feel hungry after this time, then you\'ll have to pay for food (room service). The main restaurant where we ate breakfast lunch and sometimes dinner, was good. Breakfast and lunch are usually the same more or less, but they have different cuisine each day for dinner. So all in all, a good choice of food for the week. We managed to get booking for the greek BBQ (€15 per person) which was really fun. Live music and performance. Would definitely recommend. There are other restaurants in the hotel that doesnt charge extra - we tried the tex mex and thai. Both are ok, not the best but not terrible. Indoor pool, sauna and gym are all extra costs. They are located in the spa area and we was told it was a €25 fee to use.
8
Ina Maria
26 lug 2024
·
Soggiorno di 4 notti
Die Hotelanlage und der dazugehörige Strand ist sehr weitläufig, gut gepflegt und schön gestaltet. Das Zimmer war sehr geräumig und ebenfalls ansprechend. Das Personal war sehr freundlich und zuvorkommend. Das Einzige was zu bemängeln wäre ist, dass die Zimmermädchen leider nur sehr oberflächlich arbeiten und einige Ecken im Zimmer entsprechend nicht richtig sauber waren. Es fehlte an kleinen, aber entscheidenden Details in Sachen Sauberkeit (Badematte, Tüten in den Mülleimern, dreckige Leisten im Bad, dreckige Scheiben an den Schiebetüren des Zimmers, fremde Haare auf den Zierkissen etc.) die man einfach in einem 5 Sterne Hotel, auch in eigener Landeskategorie, erwartet. An sich haben wir die Zeit dort aber sehr genossen und würden definitiv wieder dort Urlaub machen. Die Defizite im Zimmer wurden durch die Anlage wettgemacht.
Die Hotelanlage und der dazugehörige Strand ist sehr weitläufig, gut gepflegt und schön gestaltet. Das Zimmer war sehr geräumig und ebenfalls ansprechend. Das Personal war sehr freundlich und zuvorkommend. Das Einzige was zu bemängeln wäre ist, dass die Zimmermädchen leider nur sehr oberflächlich arbeiten und einige Ecken im Zimmer entsprechend nicht richtig sauber waren. Es fehlte an kleinen, aber entscheidenden Details in Sachen Sauberkeit (Badematte, Tüten in den Mülleimern, dreckige Leisten im Bad, dreckige Scheiben an den Schiebetüren des Zimmers, fremde Haare auf den Zierkissen etc.) die man einfach in einem 5 Sterne Hotel, auch in eigener Landeskategorie, erwartet. An sich haben wir die Zeit dort aber sehr genossen und würden definitiv wieder dort Urlaub machen. Die Defizite im Zimmer wurden durch die Anlage wettgemacht.
10
Patrick John
14 apr 2024
·
Soggiorno di 7 notti
Good service,Friendly, Good food,Right on the beach and nice rooms.
Good service,Friendly, Good food,Right on the beach and nice rooms.
10
Alejandra
11 lug 2023
·
This is a great all inclusive resort! When we arrived, they surprised us with a free upgrade and gave us a family suite which was amazing. It even had a private pool! They received us with juice for the kids and sparkling wine for me and my husband. They gifted us a wine bottle and a fruit basket. The food in all the restaurants was a little bland for my taste but good. They have many pools, so it never feels crowded. My kids were entertained during the day at the pool and in the ocean. In the evenings, they enjoyed playing in the gaming room very much. They ran around the resort by themselves, and it was very safe. We were mostly in the beach where they have bar service and a water fountain. The lifeguard was always on watch, and we felt very safe swimming in the ocean. The beach is beautiful, and the ocean is calm. From the resort you can see the amazing sunsets. I would go back in a heartbeat!
This is a great all inclusive resort! When we arrived, they surprised us with a free upgrade and gave us a family suite which was amazing. It even had a private pool! They received us with juice for the kids and sparkling wine for me and my husband. They gifted us a wine bottle and a fruit basket. The food in all the restaurants was a little bland for my taste but good. They have many pools, so it never feels crowded. My kids were entertained during the day at the pool and in the ocean. In the evenings, they enjoyed playing in the gaming room very much. They ran around the resort by themselves, and it was very safe. We were mostly in the beach where they have bar service and a water fountain. The lifeguard was always on watch, and we felt very safe swimming in the ocean. The beach is beautiful, and the ocean is calm. From the resort you can see the amazing sunsets. I would go back in a heartbeat!
2
Mariam
17 lug 2024
·
Soggiorno di 7 notti
This is the worst 5 star hotel I have been to in all my years of travelling. This hotel deserves a maximum of 3 stars. The room is the only positive thing about the hotel as it was reasonably fresh. However, the beds were hard. The food is a disaster. It is the same food in the main buffet every day. The only thing that is varied are the sauces for the meat itself. Most of the meat was pork, so there wasn\'t much else to choose from. Tired of the food after just a few days as there is no variety in the food. I also got food poisoning after a few days and I\'m still not recovered after I got home from the trip and it\'s almost been a week. Avoid eating at this hotel. Also, unpleasant staff and unpleasant treatment. They are only nice to Greeks. Felt uncomfortable every time I ate in the dining room as the waiters gave us ugly looks. There is also salt water in the pools that are meant for children to be in, which is completely insane. There is no information that there are many saltwater pools and only a few "regular" pools. The children\'s pool is also at the far end of the hotel, which makes it very difficult for children to walk such a long distance with all the stairs in the strong heat.
This is the worst 5 star hotel I have been to in all my years of travelling. This hotel deserves a maximum of 3 stars. The room is the only positive thing about the hotel as it was reasonably fresh. However, the beds were hard. The food is a disaster. It is the same food in the main buffet every day. The only thing that is varied are the sauces for the meat itself. Most of the meat was pork, so there wasn\'t much else to choose from. Tired of the food after just a few days as there is no variety in the food. I also got food poisoning after a few days and I\'m still not recovered after I got home from the trip and it\'s almost been a week. Avoid eating at this hotel. Also, unpleasant staff and unpleasant treatment. They are only nice to Greeks. Felt uncomfortable every time I ate in the dining room as the waiters gave us ugly looks. There is also salt water in the pools that are meant for children to be in, which is completely insane. There is no information that there are many saltwater pools and only a few "regular" pools. The children\'s pool is also at the far end of the hotel, which makes it very difficult for children to walk such a long distance with all the stairs in the strong heat.
6
Judy
17 apr 2025
·
Soggiorno di 8 notti
Rooms are nice. Food is ok. Entertainment good but that room is hideous and hot - like an 70s conference room
Rooms are nice. Food is ok. Entertainment good but that room is hideous and hot - like an 70s conference room
10
sepp
29 lug 2024
·
Soggiorno di 7 notti
Top Hotel, voor elk wat wils ! Moderne grote kamers, mooie omgeving, zeker een aanrader
Top Hotel, voor elk wat wils ! Moderne grote kamers, mooie omgeving, zeker een aanrader
10
Peter
15 set 2024
·
Soggiorno di 7 notti
Just completed a weeks stay at the Atlantica Caldera Palace, our first all inclusive. Very much a fly and flop holiday (so no excursions / exploring). Caldera Palace was fantastic, a great room, lovely facilities, great food and exceptional staff (always smiling and helpful) - would we go again, absolutely; would we recommend, definitely.
Just completed a weeks stay at the Atlantica Caldera Palace, our first all inclusive. Very much a fly and flop holiday (so no excursions / exploring). Caldera Palace was fantastic, a great room, lovely facilities, great food and exceptional staff (always smiling and helpful) - would we go again, absolutely; would we recommend, definitely.
10
Helen
28 giu 2024
·
Soggiorno di 7 notti
I had the most wonderful stay at this hotel, we had a swim up suite which was perfect with a great view of the sea. The food was amazing and the staff so brilliant. The only downside was the drinks and I wish there had been an option to updgrade to a premium package as it did spoil the holiday a bit. The best thing about the hotel was the lovely entertainments team in the evening, a special mention to the brilliant Jorje who delighted us each evening with his singing and even serenaded me on my birthday. What a lovely guy! Andy was also fabulous and the saxophone player all 3 super talented. Some parts of the hotel could have used a cosmetic update but honestly I loved the hotel and would come back.
I had the most wonderful stay at this hotel, we had a swim up suite which was perfect with a great view of the sea. The food was amazing and the staff so brilliant. The only downside was the drinks and I wish there had been an option to updgrade to a premium package as it did spoil the holiday a bit. The best thing about the hotel was the lovely entertainments team in the evening, a special mention to the brilliant Jorje who delighted us each evening with his singing and even serenaded me on my birthday. What a lovely guy! Andy was also fabulous and the saxophone player all 3 super talented. Some parts of the hotel could have used a cosmetic update but honestly I loved the hotel and would come back.
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Servizio
Il servizio è ampiamente elogiato per la sua cortesia, attenzione e proattività, con gesti premurosi e personale disponibile in tutti i reparti; una minoranza segnala incomprensioni, difficoltà a ottenere prenotazioni o risposte poco utili.
Recensioni degli ospiti correlate
10
JOSEPH
2 ago 2024
·
Soggiorno di 5 notti
Property was disceiving upon arrival. After walking around the first day we realized how large and beautiful this property really was. We were helped daily by a person on their staff named "Efrosini". She provided sooooo much information to my wife. She assisted us with everything. Efrosini definately needs to be nominated for employee of the year !!! So friendly, so quick to assist, always with a smile. Glad we chose this resort and Efrosini made it that much more enjoyable 🙂
Property was disceiving upon arrival. After walking around the first day we realized how large and beautiful this property really was. We were helped daily by a person on their staff named "Efrosini". She provided sooooo much information to my wife. She assisted us with everything. Efrosini definately needs to be nominated for employee of the year !!! So friendly, so quick to assist, always with a smile. Glad we chose this resort and Efrosini made it that much more enjoyable 🙂
8
Laura
6 ott 2025
·
Soggiorno di 7 notti
Very nice and posh hotel. But we arrive late so missed dinner, and they left us a couple of sandwiches in the room and some sweets. We ordered a picnic for a day out and didn't have any actual food on it. Only rice cakes and nut hars. We requested a late checkout and it wasn't recorded. They put the request day before and was confirmed. Paid 150 euros (missing 2 meals we could have been offered a discount). We went to bedroom after lunch and card wasn't working because they didn't update in reception the late checkout request. I have to givev4 stars because food was amazing and 3 restaurants included. Daily activities not announce, not much offered. We had to contact social relations manager to get information, but not very helpful at that point.
Very nice and posh hotel. But we arrive late so missed dinner, and they left us a couple of sandwiches in the room and some sweets. We ordered a picnic for a day out and didn't have any actual food on it. Only rice cakes and nut hars. We requested a late checkout and it wasn't recorded. They put the request day before and was confirmed. Paid 150 euros (missing 2 meals we could have been offered a discount). We went to bedroom after lunch and card wasn't working because they didn't update in reception the late checkout request. I have to givev4 stars because food was amazing and 3 restaurants included. Daily activities not announce, not much offered. We had to contact social relations manager to get information, but not very helpful at that point.
10
Stephanie
3 ott 2025
·
Soggiorno di 7 notti
Amazing stay at this resort- the swim up room was a definite must have! The food and staff were also amazing!
Amazing stay at this resort- the swim up room was a definite must have! The food and staff were also amazing!
8
Marvin
11 set 2023
·
Soggiorno di 3 notti
Decent option but not 5 stars. Restaurant reservation system left a lot to be desired. Everything full the moment they were available. Literally within 1 minute of opening only times we’re 9pm and even those options were limited. Staff didn’t try to be helpful. If you’re similar to Cancun all inclusive, this will fall short.
Decent option but not 5 stars. Restaurant reservation system left a lot to be desired. Everything full the moment they were available. Literally within 1 minute of opening only times we’re 9pm and even those options were limited. Staff didn’t try to be helpful. If you’re similar to Cancun all inclusive, this will fall short.
10
Nassri
15 ago 2025
·
Soggiorno di 5 notti
Great pools , entertainment and staff.
Great pools , entertainment and staff.
10
Nicky
14 giu 2024
·
Soggiorno di 7 notti
The service we received at Atlantica Caldera Palace was exceptional from the moment we arrived. We were greeted with mojitos for us to enjoy while we checked in. The hotel wasn’t certain what time we would arrive, so had arranged food and drinks to be provided for us in our room. It was also our honeymoon and the hotel wasn’t aware before we arrived. On our second night we returned to the room to find a bottle of wine, fruits and other snacks and a letter from the hotel to congratulate us and offer us special offers to use in the hotel which was a very thoughtful gesture. We arranged different dinining options at the a La carte restaurants with Veronica on the PR desk. She was very helpful and arranged everything for us and also made some recommendations for places to visit. The service really could not be faulted throughout the hotel. The housekeepers were expetional and every evening we returned to find our beds had been turned down and chocolate left on the pillows. Katrina, one of the waitresses, was incredible. She was so friendly and personable and made such an effort for our stay. She insisted we tried different local liquors and told us a bit about each one. She really was an asset to the hotel. There were a number of other waiters and waitresses and bar tenders that were brilliant in the adult bar and the adult dining area.
The service we received at Atlantica Caldera Palace was exceptional from the moment we arrived. We were greeted with mojitos for us to enjoy while we checked in. The hotel wasn’t certain what time we would arrive, so had arranged food and drinks to be provided for us in our room. It was also our honeymoon and the hotel wasn’t aware before we arrived. On our second night we returned to the room to find a bottle of wine, fruits and other snacks and a letter from the hotel to congratulate us and offer us special offers to use in the hotel which was a very thoughtful gesture. We arranged different dinining options at the a La carte restaurants with Veronica on the PR desk. She was very helpful and arranged everything for us and also made some recommendations for places to visit. The service really could not be faulted throughout the hotel. The housekeepers were expetional and every evening we returned to find our beds had been turned down and chocolate left on the pillows. Katrina, one of the waitresses, was incredible. She was so friendly and personable and made such an effort for our stay. She insisted we tried different local liquors and told us a bit about each one. She really was an asset to the hotel. There were a number of other waiters and waitresses and bar tenders that were brilliant in the adult bar and the adult dining area.
10
Susan
14 mag 2024
·
Soggiorno di 3 notti
Our stay was exceptional! From the start, we had ongoing communication prior to our arrival, which made everything smooth and stress-free. Despite our short notice, the hotel graciously accommodated an early check-in. To celebrate our girls' trip, which included a birthday and a bachelorette, they went above and beyond by sending complimentary fruits, drinks, and cake to our room. We were thrilled to receive an upgrade to a room with a private swim-up pool, making our stay even more special. The staff and services were just exceptional! Although we encountered a minor issue with our key entry and had to wait an additional 15 minutes for maintenance, the staff immediately offered us free drinks, which was incredibly generous and unnecessary but highly appreciated. Their accommodating nature and dedication to making our experience beautiful truly stood out. I highly recommend this place for anyone seeking a memorable and delightful stay. Thank you to everyone who made our trip unforgettable!
Our stay was exceptional! From the start, we had ongoing communication prior to our arrival, which made everything smooth and stress-free. Despite our short notice, the hotel graciously accommodated an early check-in. To celebrate our girls' trip, which included a birthday and a bachelorette, they went above and beyond by sending complimentary fruits, drinks, and cake to our room. We were thrilled to receive an upgrade to a room with a private swim-up pool, making our stay even more special. The staff and services were just exceptional! Although we encountered a minor issue with our key entry and had to wait an additional 15 minutes for maintenance, the staff immediately offered us free drinks, which was incredibly generous and unnecessary but highly appreciated. Their accommodating nature and dedication to making our experience beautiful truly stood out. I highly recommend this place for anyone seeking a memorable and delightful stay. Thank you to everyone who made our trip unforgettable!
6
HEMAL
16 giu 2024
·
Soggiorno di 3 notti
it was not so good the ac was not working and they did not change the room but keep on sending the technician who could not do anything for two nights the restaurants were understaffed and they could not provide us reservations for another restaurants
it was not so good the ac was not working and they did not change the room but keep on sending the technician who could not do anything for two nights the restaurants were understaffed and they could not provide us reservations for another restaurants
10
Natalie
7 ago 2024
·
Soggiorno di 5 notti
Beautiful place, great areas for family time and for adult time. Baby club was wonderful, staff throughout the property were diligent and kind. The restaurant staff were so impressive. We loved our time here!
Beautiful place, great areas for family time and for adult time. Baby club was wonderful, staff throughout the property were diligent and kind. The restaurant staff were so impressive. We loved our time here!
10
Peter
15 set 2024
·
Soggiorno di 7 notti
Just completed a weeks stay at the Atlantica Caldera Palace, our first all inclusive. Very much a fly and flop holiday (so no excursions / exploring). Caldera Palace was fantastic, a great room, lovely facilities, great food and exceptional staff (always smiling and helpful) - would we go again, absolutely; would we recommend, definitely.
Just completed a weeks stay at the Atlantica Caldera Palace, our first all inclusive. Very much a fly and flop holiday (so no excursions / exploring). Caldera Palace was fantastic, a great room, lovely facilities, great food and exceptional staff (always smiling and helpful) - would we go again, absolutely; would we recommend, definitely.
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Posizione
La posizione fronte spiaggia con facile accesso al mare è molto apprezzata, anche se alcuni ospiti hanno ritenuto la posizione remota e preferito avere un'auto per esplorare i dintorni.
Recensioni degli ospiti correlate
10
Yanina
26 ago 2023
·
Soggiorno di 4 notti
Great hotel, and I especially like how Adult area is segregated from kids one (swimming pools and a bar). The sea is fantastic! Staff is very helpful, rooms are big and are very clean.
Great hotel, and I especially like how Adult area is segregated from kids one (swimming pools and a bar). The sea is fantastic! Staff is very helpful, rooms are big and are very clean.
10
Peter
8 set 2023
·
Soggiorno di 8 notti
Lovely modern property, beautifully laid out. Lots of pools including adults only areas. Several different restaurants. All inclusive food was excellent. Nice beer, shame about the included wine. Own segment of beach just outside property. Small village nearby to wander around. Would recommend to families and couples of all ages.
Lovely modern property, beautifully laid out. Lots of pools including adults only areas. Several different restaurants. All inclusive food was excellent. Nice beer, shame about the included wine. Own segment of beach just outside property. Small village nearby to wander around. Would recommend to families and couples of all ages.
10
Charmain
1 mag 2024
·
Soggiorno di 6 notti
During our stay we had a very enjoyable time. Visited for my wife’s birthday and had a great experience, the staff was kind and helpful, and added to the fun. The amenities were awesome, on my wife’s birthday the hotel made a great gesture sending her a cake with some certificates to the on site spa and discounts at the on site jewelry store a very sweet and kind gesture that made her birthday all that more special. The various pools to visit were amazing and the short trip to the beach was great, morning coffees with a spectacular view. Thank you for an amazing experience
During our stay we had a very enjoyable time. Visited for my wife’s birthday and had a great experience, the staff was kind and helpful, and added to the fun. The amenities were awesome, on my wife’s birthday the hotel made a great gesture sending her a cake with some certificates to the on site spa and discounts at the on site jewelry store a very sweet and kind gesture that made her birthday all that more special. The various pools to visit were amazing and the short trip to the beach was great, morning coffees with a spectacular view. Thank you for an amazing experience
8
Ina Maria
26 lug 2024
·
Soggiorno di 4 notti
Die Hotelanlage und der dazugehörige Strand ist sehr weitläufig, gut gepflegt und schön gestaltet. Das Zimmer war sehr geräumig und ebenfalls ansprechend. Das Personal war sehr freundlich und zuvorkommend. Das Einzige was zu bemängeln wäre ist, dass die Zimmermädchen leider nur sehr oberflächlich arbeiten und einige Ecken im Zimmer entsprechend nicht richtig sauber waren. Es fehlte an kleinen, aber entscheidenden Details in Sachen Sauberkeit (Badematte, Tüten in den Mülleimern, dreckige Leisten im Bad, dreckige Scheiben an den Schiebetüren des Zimmers, fremde Haare auf den Zierkissen etc.) die man einfach in einem 5 Sterne Hotel, auch in eigener Landeskategorie, erwartet. An sich haben wir die Zeit dort aber sehr genossen und würden definitiv wieder dort Urlaub machen. Die Defizite im Zimmer wurden durch die Anlage wettgemacht.
Die Hotelanlage und der dazugehörige Strand ist sehr weitläufig, gut gepflegt und schön gestaltet. Das Zimmer war sehr geräumig und ebenfalls ansprechend. Das Personal war sehr freundlich und zuvorkommend. Das Einzige was zu bemängeln wäre ist, dass die Zimmermädchen leider nur sehr oberflächlich arbeiten und einige Ecken im Zimmer entsprechend nicht richtig sauber waren. Es fehlte an kleinen, aber entscheidenden Details in Sachen Sauberkeit (Badematte, Tüten in den Mülleimern, dreckige Leisten im Bad, dreckige Scheiben an den Schiebetüren des Zimmers, fremde Haare auf den Zierkissen etc.) die man einfach in einem 5 Sterne Hotel, auch in eigener Landeskategorie, erwartet. An sich haben wir die Zeit dort aber sehr genossen und würden definitiv wieder dort Urlaub machen. Die Defizite im Zimmer wurden durch die Anlage wettgemacht.
10
Patrick John
14 apr 2024
·
Soggiorno di 7 notti
Good service,Friendly, Good food,Right on the beach and nice rooms.
Good service,Friendly, Good food,Right on the beach and nice rooms.
6
Nat
25 giu 2024
·
Soggiorno di 5 notti
A nice resort however the location is an issue unless you have a car. It feels rather remote and the beach didn’t look amazing here like what you would expect. Need to go out and visit some beautiful beaches and everything felt so far away… Could hardly secure sun-beds in the adults only space which was frustrating. Annoying that you can’t swim in pools after 6pm and no shaded areas in any of the pool areas.
A nice resort however the location is an issue unless you have a car. It feels rather remote and the beach didn’t look amazing here like what you would expect. Need to go out and visit some beautiful beaches and everything felt so far away… Could hardly secure sun-beds in the adults only space which was frustrating. Annoying that you can’t swim in pools after 6pm and no shaded areas in any of the pool areas.
10
Stuart
17 mag 2025
·
Soggiorno di 7 notti
This is a great family resort not sure of you dont have children. The beach is right outside 2 mins walkaway
This is a great family resort not sure of you dont have children. The beach is right outside 2 mins walkaway
10
Remco
21 giu 2023
·
Soggiorno di 14 notti
Wat een fantastisch hotel! Personeel zeer kindvriendelijk, leuke activiteiten, aan het strand, heerlijk uitgebreid buffet! Aanrader!
Wat een fantastisch hotel! Personeel zeer kindvriendelijk, leuke activiteiten, aan het strand, heerlijk uitgebreid buffet! Aanrader!
10
sepp
29 lug 2024
·
Soggiorno di 7 notti
Top Hotel, voor elk wat wils ! Moderne grote kamers, mooie omgeving, zeker een aanrader
Top Hotel, voor elk wat wils ! Moderne grote kamers, mooie omgeving, zeker een aanrader
10
Jaymie-Lynn
14 mag 2023
·
Soggiorno di 6 notti
The resort is extremely clean and well maintained. The staff are very kind and accommodating. I am glad we chose this resort as it had tons of pools, seating options and a huge delicious buffet. Pools are very cold in May but still was a beautiful resort with ocean view and easy access. There are lots of excursions that can be easily signed up for, the quadding tour was very fun! I wish we had been informed when getting there that dinners need to be reserved if you want to go anywhere except the buffet. Even though we didn’t go during the very busy time it was near impossible to get a dinner reservation so we ended up eating at the buffet a lot but there was always a large selection there at least. There were lots of children which wasn’t a problem for myself or my husband and there are a few options for adult only areas but if you want a resort with no kids running around/swimming/yelling then this is not the place for you. The little shop on the resort where you can buy sunscreen etc is very expensive but there is a shop directly across the street from the resort that sells everything for half the price. It rained a few days so we looked at the spa at the resort but all of the treatments were extremely overpriced and the spa staff were a tad pushy. Overall, everything considered, I would recommend and go back to this resort!
The resort is extremely clean and well maintained. The staff are very kind and accommodating. I am glad we chose this resort as it had tons of pools, seating options and a huge delicious buffet. Pools are very cold in May but still was a beautiful resort with ocean view and easy access. There are lots of excursions that can be easily signed up for, the quadding tour was very fun! I wish we had been informed when getting there that dinners need to be reserved if you want to go anywhere except the buffet. Even though we didn’t go during the very busy time it was near impossible to get a dinner reservation so we ended up eating at the buffet a lot but there was always a large selection there at least. There were lots of children which wasn’t a problem for myself or my husband and there are a few options for adult only areas but if you want a resort with no kids running around/swimming/yelling then this is not the place for you. The little shop on the resort where you can buy sunscreen etc is very expensive but there is a shop directly across the street from the resort that sells everything for half the price. It rained a few days so we looked at the spa at the resort but all of the treatments were extremely overpriced and the spa staff were a tad pushy. Overall, everything considered, I would recommend and go back to this resort!
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Ristorazione
La varietà del buffet e le cene a tema ricevono buoni riscontri insieme a interessanti opzioni à la carte; i problemi ricorrenti includono la difficoltà di prenotare i ristoranti, articoli a buffet ripetitivi o mediocri, costi aggiuntivi nella formula all-inclusive e bevande incluse limitate o di qualità inferiore.
Recensioni degli ospiti correlate
8
Robert
13 mag 2024
·
Soggiorno di 4 notti
Séjour agréable dans l'ensemble mais ne pas s'attendre à un "vrai" 5 étoiles. Points positifs : - grand hôtel mais réparti sur plusieurs bâtiments donc les couloirs ne sont pas bruyants et la circulation assez facile - plusieurs piscines - plusieurs espaces adultes - chambre grande et propre - parking gratuit - serveurs serviables Points négatifs : - pas beaucoup d'informations sur le fonctionnement de l'hôtel au moment du check-in - beaucoup d'enfants donc assez bruyant à certains endroits, surtout au buffet malgré le coin adultes only - la qualité de la nourriture des restaurants est vraiment moyenne (possibilité de réserver certains restaurants mais souvent complets) - choix des alcools bas de gamme dans la formule all inclusive - fléau de tous les hôtels : réserver les transats tôt le matin - ce qui devrait être interdit car certains transats restent vides jusqu'à 15h Je recommande pour les familles avec plusieurs enfants mais pas pour les couples ou entre amis.
Séjour agréable dans l'ensemble mais ne pas s'attendre à un "vrai" 5 étoiles. Points positifs : - grand hôtel mais réparti sur plusieurs bâtiments donc les couloirs ne sont pas bruyants et la circulation assez facile - plusieurs piscines - plusieurs espaces adultes - chambre grande et propre - parking gratuit - serveurs serviables Points négatifs : - pas beaucoup d'informations sur le fonctionnement de l'hôtel au moment du check-in - beaucoup d'enfants donc assez bruyant à certains endroits, surtout au buffet malgré le coin adultes only - la qualité de la nourriture des restaurants est vraiment moyenne (possibilité de réserver certains restaurants mais souvent complets) - choix des alcools bas de gamme dans la formule all inclusive - fléau de tous les hôtels : réserver les transats tôt le matin - ce qui devrait être interdit car certains transats restent vides jusqu'à 15h Je recommande pour les familles avec plusieurs enfants mais pas pour les couples ou entre amis.
8
morgan
20 ago 2024
·
Soggiorno di 10 notti
Brilliant staff serving to the beach, along with most of the staff we came across, with a other notable mention for the maid we had. A la carte dining options were well worth doing and much better than most other all inclusive hotels weve visited, although booking on the system was difficult and could be improved. Lovely hotel with nice modern rooms. Only other point to families, is that the pool area next to the beach is the adults only zone, which is a large area of the pools that are available- the size of this area wasn't overly clear when booking. All in all though a really nice place which is run well
Brilliant staff serving to the beach, along with most of the staff we came across, with a other notable mention for the maid we had. A la carte dining options were well worth doing and much better than most other all inclusive hotels weve visited, although booking on the system was difficult and could be improved. Lovely hotel with nice modern rooms. Only other point to families, is that the pool area next to the beach is the adults only zone, which is a large area of the pools that are available- the size of this area wasn't overly clear when booking. All in all though a really nice place which is run well
8
Laura
6 ott 2025
·
Soggiorno di 7 notti
Very nice and posh hotel. But we arrive late so missed dinner, and they left us a couple of sandwiches in the room and some sweets. We ordered a picnic for a day out and didn't have any actual food on it. Only rice cakes and nut hars. We requested a late checkout and it wasn't recorded. They put the request day before and was confirmed. Paid 150 euros (missing 2 meals we could have been offered a discount). We went to bedroom after lunch and card wasn't working because they didn't update in reception the late checkout request. I have to givev4 stars because food was amazing and 3 restaurants included. Daily activities not announce, not much offered. We had to contact social relations manager to get information, but not very helpful at that point.
Very nice and posh hotel. But we arrive late so missed dinner, and they left us a couple of sandwiches in the room and some sweets. We ordered a picnic for a day out and didn't have any actual food on it. Only rice cakes and nut hars. We requested a late checkout and it wasn't recorded. They put the request day before and was confirmed. Paid 150 euros (missing 2 meals we could have been offered a discount). We went to bedroom after lunch and card wasn't working because they didn't update in reception the late checkout request. I have to givev4 stars because food was amazing and 3 restaurants included. Daily activities not announce, not much offered. We had to contact social relations manager to get information, but not very helpful at that point.
10
Adrian Theodor Karl
20 ott 2025
·
Soggiorno di 5 notti
Das Buffet war ausgiebig uns es gab Themenabende, was für etwas Abwechslung sorgte. Das Zimmer war stets sauber und die Minibar wurde auch täglich befüllt. Pools waren eher kühl (Ende Saison), das Meer hingegen noch sehr angenehm.
Das Buffet war ausgiebig uns es gab Themenabende, was für etwas Abwechslung sorgte. Das Zimmer war stets sauber und die Minibar wurde auch täglich befüllt. Pools waren eher kühl (Ende Saison), das Meer hingegen noch sehr angenehm.
10
Peter
8 set 2023
·
Soggiorno di 8 notti
Lovely modern property, beautifully laid out. Lots of pools including adults only areas. Several different restaurants. All inclusive food was excellent. Nice beer, shame about the included wine. Own segment of beach just outside property. Small village nearby to wander around. Would recommend to families and couples of all ages.
Lovely modern property, beautifully laid out. Lots of pools including adults only areas. Several different restaurants. All inclusive food was excellent. Nice beer, shame about the included wine. Own segment of beach just outside property. Small village nearby to wander around. Would recommend to families and couples of all ages.
6
Thi
24 set 2024
·
Soggiorno di 6 notti
We booked the family suite with private pool. The rooms were really nice; clean and spacious. Had a slight few problems with the lighting control as the whole suite (living room, two bedrooms and two bathrooms) were connected so it was complicated to use. Aircon was also a problem as it kept switching off. The private pool is quite small. Staff are ok, not rude but not welcoming either. Mini bar in the room only had 2 bottles of water so we asked for extra 2 as we had 4 people in our suite. The staff was very hesistant and said they only give 2 bottles a day. He then gave us 1 extra "this time only". All inclusive does not mean all inclusive. There are alot of subcharges. All restaurants and cafes close at 10.30/11pm so if you arrive later than this or feel hungry after this time, then you\'ll have to pay for food (room service). The main restaurant where we ate breakfast lunch and sometimes dinner, was good. Breakfast and lunch are usually the same more or less, but they have different cuisine each day for dinner. So all in all, a good choice of food for the week. We managed to get booking for the greek BBQ (€15 per person) which was really fun. Live music and performance. Would definitely recommend. There are other restaurants in the hotel that doesnt charge extra - we tried the tex mex and thai. Both are ok, not the best but not terrible. Indoor pool, sauna and gym are all extra costs. They are located in the spa area and we was told it was a €25 fee to use.
We booked the family suite with private pool. The rooms were really nice; clean and spacious. Had a slight few problems with the lighting control as the whole suite (living room, two bedrooms and two bathrooms) were connected so it was complicated to use. Aircon was also a problem as it kept switching off. The private pool is quite small. Staff are ok, not rude but not welcoming either. Mini bar in the room only had 2 bottles of water so we asked for extra 2 as we had 4 people in our suite. The staff was very hesistant and said they only give 2 bottles a day. He then gave us 1 extra "this time only". All inclusive does not mean all inclusive. There are alot of subcharges. All restaurants and cafes close at 10.30/11pm so if you arrive later than this or feel hungry after this time, then you\'ll have to pay for food (room service). The main restaurant where we ate breakfast lunch and sometimes dinner, was good. Breakfast and lunch are usually the same more or less, but they have different cuisine each day for dinner. So all in all, a good choice of food for the week. We managed to get booking for the greek BBQ (€15 per person) which was really fun. Live music and performance. Would definitely recommend. There are other restaurants in the hotel that doesnt charge extra - we tried the tex mex and thai. Both are ok, not the best but not terrible. Indoor pool, sauna and gym are all extra costs. They are located in the spa area and we was told it was a €25 fee to use.
8
Marvin
11 set 2023
·
Soggiorno di 3 notti
Decent option but not 5 stars. Restaurant reservation system left a lot to be desired. Everything full the moment they were available. Literally within 1 minute of opening only times we’re 9pm and even those options were limited. Staff didn’t try to be helpful. If you’re similar to Cancun all inclusive, this will fall short.
Decent option but not 5 stars. Restaurant reservation system left a lot to be desired. Everything full the moment they were available. Literally within 1 minute of opening only times we’re 9pm and even those options were limited. Staff didn’t try to be helpful. If you’re similar to Cancun all inclusive, this will fall short.
2
Mariam
17 lug 2024
·
Soggiorno di 7 notti
This is the worst 5 star hotel I have been to in all my years of travelling. This hotel deserves a maximum of 3 stars. The room is the only positive thing about the hotel as it was reasonably fresh. However, the beds were hard. The food is a disaster. It is the same food in the main buffet every day. The only thing that is varied are the sauces for the meat itself. Most of the meat was pork, so there wasn\'t much else to choose from. Tired of the food after just a few days as there is no variety in the food. I also got food poisoning after a few days and I\'m still not recovered after I got home from the trip and it\'s almost been a week. Avoid eating at this hotel. Also, unpleasant staff and unpleasant treatment. They are only nice to Greeks. Felt uncomfortable every time I ate in the dining room as the waiters gave us ugly looks. There is also salt water in the pools that are meant for children to be in, which is completely insane. There is no information that there are many saltwater pools and only a few "regular" pools. The children\'s pool is also at the far end of the hotel, which makes it very difficult for children to walk such a long distance with all the stairs in the strong heat.
This is the worst 5 star hotel I have been to in all my years of travelling. This hotel deserves a maximum of 3 stars. The room is the only positive thing about the hotel as it was reasonably fresh. However, the beds were hard. The food is a disaster. It is the same food in the main buffet every day. The only thing that is varied are the sauces for the meat itself. Most of the meat was pork, so there wasn\'t much else to choose from. Tired of the food after just a few days as there is no variety in the food. I also got food poisoning after a few days and I\'m still not recovered after I got home from the trip and it\'s almost been a week. Avoid eating at this hotel. Also, unpleasant staff and unpleasant treatment. They are only nice to Greeks. Felt uncomfortable every time I ate in the dining room as the waiters gave us ugly looks. There is also salt water in the pools that are meant for children to be in, which is completely insane. There is no information that there are many saltwater pools and only a few "regular" pools. The children\'s pool is also at the far end of the hotel, which makes it very difficult for children to walk such a long distance with all the stairs in the strong heat.
6
simon
1 ago 2024
·
Soggiorno di 7 notti
We were fortunately upgraded to a private pool (5m by 4m) which was a Godsend because by 930 every (literally every) sunbed was taken. Partially because I noticed people taking two or three (a couple in one pool with one hotel towel over them and then a couple at another pool with personal towels over them). If you don’t get a private pool / swim-up then DO NOT book this hotel unless you are willing to get up at 8. Apart from that - drinks choice was good, all premium but Pepsi rather than coke, food was acceptable - somewhat average and the buffet choice very limited and often empty. There are lots of bars and restaurants outside so this isn’t one of those hotels you are “stuck in”
We were fortunately upgraded to a private pool (5m by 4m) which was a Godsend because by 930 every (literally every) sunbed was taken. Partially because I noticed people taking two or three (a couple in one pool with one hotel towel over them and then a couple at another pool with personal towels over them). If you don’t get a private pool / swim-up then DO NOT book this hotel unless you are willing to get up at 8. Apart from that - drinks choice was good, all premium but Pepsi rather than coke, food was acceptable - somewhat average and the buffet choice very limited and often empty. There are lots of bars and restaurants outside so this isn’t one of those hotels you are “stuck in”
10
Helen
28 giu 2024
·
Soggiorno di 7 notti
I had the most wonderful stay at this hotel, we had a swim up suite which was perfect with a great view of the sea. The food was amazing and the staff so brilliant. The only downside was the drinks and I wish there had been an option to updgrade to a premium package as it did spoil the holiday a bit. The best thing about the hotel was the lovely entertainments team in the evening, a special mention to the brilliant Jorje who delighted us each evening with his singing and even serenaded me on my birthday. What a lovely guy! Andy was also fabulous and the saxophone player all 3 super talented. Some parts of the hotel could have used a cosmetic update but honestly I loved the hotel and would come back.
I had the most wonderful stay at this hotel, we had a swim up suite which was perfect with a great view of the sea. The food was amazing and the staff so brilliant. The only downside was the drinks and I wish there had been an option to updgrade to a premium package as it did spoil the holiday a bit. The best thing about the hotel was the lovely entertainments team in the evening, a special mention to the brilliant Jorje who delighted us each evening with his singing and even serenaded me on my birthday. What a lovely guy! Andy was also fabulous and the saxophone player all 3 super talented. Some parts of the hotel could have used a cosmetic update but honestly I loved the hotel and would come back.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
10
Roberto
7 set 2024
·
Soggiorno di 7 notti
Struttura molto bella e tenuta bene,vacanza perfetta.
Struttura molto bella e tenuta bene,vacanza perfetta.
10
Sean Patrick
27 giu 2026
·
Soggiorno di 7 notti
Once you adjust to the sheer size and scale of this lovely hotel, you really appreciate how good it is. Excellent food, drink, accommodation and weather… what more could you ask. The only down side for us was the general area outside the hotel resort was quiet with very little night life to talk about, everything is at least a ten minute taxi ride away, great if your looking for some peace and quiet in a high spec resort. Overall a great hotel and well worth another visit in the future.
Once you adjust to the sheer size and scale of this lovely hotel, you really appreciate how good it is. Excellent food, drink, accommodation and weather… what more could you ask. The only down side for us was the general area outside the hotel resort was quiet with very little night life to talk about, everything is at least a ten minute taxi ride away, great if your looking for some peace and quiet in a high spec resort. Overall a great hotel and well worth another visit in the future.
4
Nicolas
25 mag 2026
·
Soggiorno di 14 notti
Chambre pas propre personnel bien
Chambre pas propre personnel bien
10
Jennifer
21 apr 2026
·
Soggiorno di 7 notti
We had a wonderful week at the Atlantica Caldera Palace. We stayed in a swim-up room, which was absolutely fabulous and really made our holiday extra special. Overall, the hotel was excellent. There was a great variety of food, restaurants, bars, and pools, and the location is ideal. As it was still early in the season, the hotel wasn’t fully busy yet, and there were some new staff members being trained. Because of this, the check-in experience could have been smoother. The receptionist wasn’t sure where our room was, and we had to call to have our bags brought to the room after waiting about 1.5 hours. We also weren’t given much information about the restaurants or opening times on arrival and had to ask a few times before we got everything we needed. That said, it didn’t affect our overall holiday experience. The general cleanliness of the hotel was very good. On a couple of days, our room wasn’t cleaned to the usual standard, but overall, we really couldn’t fault the place.
We had a wonderful week at the Atlantica Caldera Palace. We stayed in a swim-up room, which was absolutely fabulous and really made our holiday extra special. Overall, the hotel was excellent. There was a great variety of food, restaurants, bars, and pools, and the location is ideal. As it was still early in the season, the hotel wasn’t fully busy yet, and there were some new staff members being trained. Because of this, the check-in experience could have been smoother. The receptionist wasn’t sure where our room was, and we had to call to have our bags brought to the room after waiting about 1.5 hours. We also weren’t given much information about the restaurants or opening times on arrival and had to ask a few times before we got everything we needed. That said, it didn’t affect our overall holiday experience. The general cleanliness of the hotel was very good. On a couple of days, our room wasn’t cleaned to the usual standard, but overall, we really couldn’t fault the place.
10
Rachel
16 apr 2026
·
Soggiorno di 8 notti
Room was excellent
Room was excellent
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 23:59
Prima delle 10:30
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti con carte di credito e i contanti
- Le transazioni senza contanti sono disponibili
- La struttura è dotata di un rilevatore di monossido di carbonio, un estintore antincendio, un rilevatore di fumo, un sistema di sicurezza, un kit di pronto soccorso e un'illuminazione esterna
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- In base alla normativa vigente, non si accettano pagamenti in contanti per importi superiori a 500 EUR. Per maggiori informazioni, contatta direttamente la struttura utilizzando i recapiti indicati nella conferma della prenotazione.
- La piscina stagionale sarà aperta dal giorno 27 di marzo fino al giorno 02 di novembre.
- Piscina accessibile dalle 10:00 alle 18:00.
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
- Sono disponibili il check-in senza contatti e il check-out senza contatti.
- Questa struttura è LGBTQ+ friendly e accoglie tutti gli ospiti, senza alcuna distinzione.
- Il check-out posticipato è a pagamento e soggetto a disponibilità
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Lavanderia a secco
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Sauna
Idromassaggio/Jacuzzi
Massaggi
SPA e centro benessere
Barbiere/Estetista
Trattamenti corpo
Trattamenti viso
Mini-club
Pranzi da asporto
Family room
Beach Sun Loungers
Snack Bar/Deli
Servizi
Business center
Lavanderia a secco
Servizio babysitter e asilo nido
Servizio di pulizia
Servizio banchetti
Cassetta di sicurezza
Sportello bancomat
Deposito bagagli
Zona fumatori
Lavanderia self-service
24-Hour Front Desk
Attività
Piscina
Campi da tennis
Giardino
Spiaggia - nelle vicinanze
Immersioni subacquee
Windsurf
Biliardo
Area giochi
Canoa
Piscina bambini
Piscina coperta
Piscina scoperta
Musica dal vivo
Evening Entertainment
Outdoor Fireplace
Mobili da esterno
Pool (Seasonal Outdoor)
Ping pong
Terrazza
Fitness Center (nearby)
Parcheggio
Parcheggio
Parcheggio gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito