Name: Grand Hotel Zermatterhof
Address: Bahnhofstrasse 55, Zermatt, Bezirk Visp, CH
Rating: 9.33

Was Gäste sagen

In vielen Bewertungen loben Gäste das Grand Hotel Zermatterhof für seinen außergewöhnlich freundlichen und aufmerksamen Service, die zentrale Lage in Zermatt, die eleganten Räumlichkeiten und die entspannenden Spa-Einrichtungen. Das Frühstück wird oft wegen seiner schönen Umgebung, dem Live-Klavier und der Qualität hervorgehoben.

Die Zimmer sind komfortabel und bieten oft einen Blick auf das Matterhorn, obwohl einige Gäste einige Zimmer und Badezimmer als veraltet oder renovierungsbedürftig empfanden. Insgesamt erwartet Sie ein klassischer luxuriöser Aufenthalt mit herausragender Gastfreundschaft.

Leistungen

Sauberkeit

Zimmer

Dienstleistung

Lage

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Das Spa wird durchweg gelobt.

Ähnliche Gästebewertungen

10

Penelope

9. Feb. 2025

·

Aufenthalt für 4 Nächte

Service was really considered and professional. Hotel in centre of village about 8 minutes walk to one ski lift but a taxi to the other lift. Many choices of restaurants and good spa

10

Stuart

27. Dez. 2024

·

Aufenthalt für 3 Nächte

Good central location. Good Spa. Rooms a little dated.

10

Doug

19. Jan. 2025

·

Aufenthalt für 3 Nächte

Central location, beautiful property, gracious service - what more could you ask for? The breakfast room is spacious with old-world charm; there are two bars and a convenient ski room in the basement.

10

Erik

2. Juli 2024

·

Aufenthalt für 2 Nächte

Great location and wonderful service. Piano bar and breakfast were great.

10

Angela

11. Aug. 2024

·

Aufenthalt für 2 Nächte

Fantastic service and excellent amenities!

10

Ancuta

10. März 2022

·

Aufenthalt für 7 Nächte

Very nice experience with friendly personnel. SPA area was great. Gym room really small with limited number of fitness machines.

10

Lise

26. Feb. 2023

·

Aufenthalt für 7 Nächte

Very cosy atmosphere, great staff. Fantastic breakfast. Great location. Wonderful sunny patio.

10

Luke

17. Jan. 2026

·

Aufenthalt für 2 Nächte

Rooms were beautiful, staff was beyond responsive to every need. They meet you at the train station and transfer to the hotel. Spa amenities were fabulous. Breakfast is served in the most beautiful room with a glass ceiling and incredible views. Won’t stay anywhere else in Zermatt!!

10

Leandra

7. Apr. 2023

·

Aufenthalt für 2 Nächte

If you are looking for a special hotel in Zermatt, then this is the place! A total 5-star property in terms of rooms, location, service, staff, food and spa! We loved it here and can't wait to return to ski next time.

10

Huiting

9. Okt. 2023

·

Aufenthalt für 3 Nächte

All the staff are super prompt and friendly, especially the staff handling breakfast, spa who makes me feel very welcomed! Fast check in ans thanks to the staff handling my check in, for the free upgrade. The one bedroom is super nice and big and everything looks so wonderful. Housekeeping is very diligent and do housekeeping twice a day. Breakfast is very good, gym is very good, the whole hotel looks magnificient and grand (wow). Would definitively love to stay in there again, its the best hotel i ever stayed in switzerland so far.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Sauberkeit

Nicht genügend Informationen in den Bewertungen.

Ähnliche Gästebewertungen

10

Rolf

30. Sept. 2023

·

Aufenthalt für eine Nacht

Check-in was poor, we were not picked up at train station as promised. Also, room was not ready, and when concierge gave us room key , again room still needed to be cleaned ☹️. However, after manager intervened, all great. He gave us an upgrade (suite), with Matterhorn view😊👍. Thereafter, everything great, wonderful staff and excellent breakfast.

10

Huiting

9. Okt. 2023

·

Aufenthalt für 3 Nächte

All the staff are super prompt and friendly, especially the staff handling breakfast, spa who makes me feel very welcomed! Fast check in ans thanks to the staff handling my check in, for the free upgrade. The one bedroom is super nice and big and everything looks so wonderful. Housekeeping is very diligent and do housekeeping twice a day. Breakfast is very good, gym is very good, the whole hotel looks magnificient and grand (wow). Would definitively love to stay in there again, its the best hotel i ever stayed in switzerland so far.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer sind elegant und komfortabel, viele mit Blick auf das Matterhorn und ausreichend Platz; einige Gäste empfanden einige Zimmer und Badezimmer als veraltet oder renovierungsbedürftig.

Ähnliche Gästebewertungen

6

ahmet

30. Jan. 2023

·

Aufenthalt für 2 Nächte

rooms need to be renovated, especially bathrooms

10

Stuart

27. Dez. 2024

·

Aufenthalt für 3 Nächte

Good central location. Good Spa. Rooms a little dated.

10

Peter

17. Sept. 2024

·

Aufenthalt für 2 Nächte

not much I didn't like, staff were fantastic, always helpful. Room much better than expected with view of Matterhorn.

10

Ricardo

16. März 2023

·

Aufenthalt für eine Nacht

Great location. Wonderful staff. Excellent view from the room!

10

Yasuhiro

14. Okt. 2023

·

Aufenthalt für 2 Nächte

高級ホテルに縁のない人間でしたが、テラスやベッドからマッターホルンを望むことができ、最高の思い出になりました。

10

VIRGINIA

29. Juni 2024

·

Aufenthalt für 3 Nächte

Incrível, o quarto era muito espaçoso e ao mesmo tempo muito acolhedor, tinha uma vista maravilhosa e bombons, vinho e frutas aguardando no quarto, uma bela recepção. O banheiro também era bem grande com banheira e chuveiro separados, e o banho era muito bom.

10

Luke

17. Jan. 2026

·

Aufenthalt für 2 Nächte

Rooms were beautiful, staff was beyond responsive to every need. They meet you at the train station and transfer to the hotel. Spa amenities were fabulous. Breakfast is served in the most beautiful room with a glass ceiling and incredible views. Won’t stay anywhere else in Zermatt!!

10

rodrigo

12. Feb. 2026

·

Aufenthalt für 2 Nächte

Quarto ótimo e atendimento espetacular!!!!!!

10

Huiting

9. Okt. 2023

·

Aufenthalt für 3 Nächte

All the staff are super prompt and friendly, especially the staff handling breakfast, spa who makes me feel very welcomed! Fast check in ans thanks to the staff handling my check in, for the free upgrade. The one bedroom is super nice and big and everything looks so wonderful. Housekeeping is very diligent and do housekeeping twice a day. Breakfast is very good, gym is very good, the whole hotel looks magnificient and grand (wow). Would definitively love to stay in there again, its the best hotel i ever stayed in switzerland so far.

10

Helima

22. März 2024

·

Aufenthalt für 6 Nächte

We had an absolutely amazing 6 nights. I shared a classic double with my ten year old and the room was perfect for the two of us. The staff is wonderful. We cannot wait to return next year.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Das Personal erhält durchweg Lob für seine Freundlichkeit, Aufmerksamkeit und hohe Professionalität, mit hilfreicher Unterstützung beim Abholen und Transfer vom Bahnhof.

Ähnliche Gästebewertungen

10

William

26. Feb. 2024

·

Aufenthalt für 5 Nächte

This was a world class experience. Perhaps the finest customer service I have ever encountered. Superb on every level. I was truly spoiled, and would very much like to one day return to the Hotel Zermatterhof.

10

Anders

11. Juli 2025

·

Aufenthalt für eine Nacht

Very nice och good hotel. 5 star. This is a real Grand Hotel. Service, employees, the Hotel are superb.

10

Robert

20. Juni 2025

·

Aufenthalt für 2 Nächte

Staff was unbelievable helpful and friendly. Could not have asked for a better experience visiting Zermatt.

10

FABIANE

21. Sept. 2025

·

Aufenthalt für 2 Nächte

This is one of those properties that you would have regretted not having booked if you stayed somewhere else. It is hard to beat this hotel due its proximity to everything and amazing customer service.

10

Terri

21. Aug. 2025

·

Aufenthalt für 3 Nächte

The hotel and staff are amazing. They were very friendly and accommodating. This is truly a leading hotels of the world

10

MARCO

6. Sept. 2025

·

Aufenthalt für 3 Nächte

The staff was excellent

10

Fabio

22. Jan. 2024

·

Aufenthalt für 2 Nächte

Incrível hospedagem no Grand Hotel Zermatterhof, ficamos hospedados por 2 dias, no final da nossa viagem, após 7 dias de Snow/ski, muito bem localizado, bem central, o hotel oferece ainda transfer de/para estação. Atendimento muito bom de todos, jantamos 1 dia no restaurante michelin, com excelente comida e atendimento, e outro no saycheese muito bom também. Café da manha maravilhoso com teto de vidro muito legal também. Minha noiva esqueceu um gorro, entramos em contato com o hotel que fez de tudo e nos ajudou a encontrar e vai nos enviar via correio. Com certeza quando voltar a Zermatt ficaremos hospedados nele, espetacular

10

Luke

17. Jan. 2026

·

Aufenthalt für 2 Nächte

Rooms were beautiful, staff was beyond responsive to every need. They meet you at the train station and transfer to the hotel. Spa amenities were fabulous. Breakfast is served in the most beautiful room with a glass ceiling and incredible views. Won’t stay anywhere else in Zermatt!!

10

Luis R

26. Juli 2023

·

Aufenthalt für 2 Nächte

The treatment was special from the time we left the taxi. Paolo’s warming reception made the difference with other hotel’s staff: courteous, professional yet friendly, and his presence and disposition were stunning. This is my fourth stay in Zermatt and the best at this great hotel.

10

Huiting

9. Okt. 2023

·

Aufenthalt für 3 Nächte

All the staff are super prompt and friendly, especially the staff handling breakfast, spa who makes me feel very welcomed! Fast check in ans thanks to the staff handling my check in, for the free upgrade. The one bedroom is super nice and big and everything looks so wonderful. Housekeeping is very diligent and do housekeeping twice a day. Breakfast is very good, gym is very good, the whole hotel looks magnificient and grand (wow). Would definitively love to stay in there again, its the best hotel i ever stayed in switzerland so far.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Lage

Zentrale Lage, günstig zum Erkunden von Zermatt und zum Erreichen der Skilifte (etwa acht Minuten zu Fuß zu einem, Taxi zu einem anderen); einige Zimmer bieten Blick auf das Matterhorn.

Ähnliche Gästebewertungen

10

Penelope

9. Feb. 2025

·

Aufenthalt für 4 Nächte

Service was really considered and professional. Hotel in centre of village about 8 minutes walk to one ski lift but a taxi to the other lift. Many choices of restaurants and good spa

10

Stuart

27. Dez. 2024

·

Aufenthalt für 3 Nächte

Good central location. Good Spa. Rooms a little dated.

10

Doug

19. Jan. 2025

·

Aufenthalt für 3 Nächte

Central location, beautiful property, gracious service - what more could you ask for? The breakfast room is spacious with old-world charm; there are two bars and a convenient ski room in the basement.

10

FABIANE

21. Sept. 2025

·

Aufenthalt für 2 Nächte

This is one of those properties that you would have regretted not having booked if you stayed somewhere else. It is hard to beat this hotel due its proximity to everything and amazing customer service.

10

Linda

26. Okt. 2023

·

Aufenthalt für 2 Nächte

Perfect location for all that Zermatt has to offer. I cannot fault anything or anyone at this hotel - it is truly 5*

8

Tamara

27. Feb. 2023

·

Aufenthalt für 4 Nächte

This was a beautiful hotel in a perfect location.

10

Ricardo

16. März 2023

·

Aufenthalt für eine Nacht

Great location. Wonderful staff. Excellent view from the room!

10

Yasuhiro

14. Okt. 2023

·

Aufenthalt für 2 Nächte

高級ホテルに縁のない人間でしたが、テラスやベッドからマッターホルンを望むことができ、最高の思い出になりました。

10

VIRGINIA

29. Juni 2024

·

Aufenthalt für 3 Nächte

Incrível, o quarto era muito espaçoso e ao mesmo tempo muito acolhedor, tinha uma vista maravilhosa e bombons, vinho e frutas aguardando no quarto, uma bela recepção. O banheiro também era bem grande com banheira e chuveiro separados, e o banho era muito bom.

10

Ankur

20. Juli 2025

·

Aufenthalt für 2 Nächte

Awesome property. Superb location.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Das Frühstück wird für Qualität und Ambiente breit gelobt, einschließlich eines schönen Raumes mit Glasdach und Live-Klavier; die hoteleigenen Restaurants wie Luci und Saycheese erhalten ebenfalls positives Feedback, wobei der Brunch hervorgehoben wird.

Ähnliche Gästebewertungen

10

Doug

19. Jan. 2025

·

Aufenthalt für 3 Nächte

Central location, beautiful property, gracious service - what more could you ask for? The breakfast room is spacious with old-world charm; there are two bars and a convenient ski room in the basement.

10

Andreas

21. Sept. 2023

·

Aufenthalt für eine Nacht

Ausgezeichnetes Hotel mit sehr gutem und kompetentem Service. Suiten sind empfehlenswert und jeden Franken wert. Brasserie bietet gute Auswahl an Gerichten. Frühstücksbuffet ist extraklasse.

10

Erik

2. Juli 2024

·

Aufenthalt für 2 Nächte

Great location and wonderful service. Piano bar and breakfast were great.

10

LINDA

22. Okt. 2023

·

Aufenthalt für 3 Nächte

The acommodations were excellent and the restaurant Liusa service was superb.

10

Niklas

28. Juli 2024

·

Aufenthalt für 2 Nächte

Bestes Hotel in Zermatt, klasse Service! Frühstück ist fantastisch!

10

Sharmila

4. Juli 2023

·

Aufenthalt für 2 Nächte

It was a wonderful room with a view. The staff were helpful, had made reservations prior to our arrival communicating by email. The restaurant manager at Luci was amazing, as was the food. The highlight was the piano player Giovanni and the singer, who performed every evenin.

10

Fabio

22. Jan. 2024

·

Aufenthalt für 2 Nächte

Incrível hospedagem no Grand Hotel Zermatterhof, ficamos hospedados por 2 dias, no final da nossa viagem, após 7 dias de Snow/ski, muito bem localizado, bem central, o hotel oferece ainda transfer de/para estação. Atendimento muito bom de todos, jantamos 1 dia no restaurante michelin, com excelente comida e atendimento, e outro no saycheese muito bom também. Café da manha maravilhoso com teto de vidro muito legal também. Minha noiva esqueceu um gorro, entramos em contato com o hotel que fez de tudo e nos ajudou a encontrar e vai nos enviar via correio. Com certeza quando voltar a Zermatt ficaremos hospedados nele, espetacular

10

Luke

17. Jan. 2026

·

Aufenthalt für 2 Nächte

Rooms were beautiful, staff was beyond responsive to every need. They meet you at the train station and transfer to the hotel. Spa amenities were fabulous. Breakfast is served in the most beautiful room with a glass ceiling and incredible views. Won’t stay anywhere else in Zermatt!!

10

Cecilia

9. Aug. 2024

·

Aufenthalt für 2 Nächte

Le pianiste lors du petit-déjeuner.

10

Manoj

14. Okt. 2023

·

Aufenthalt für eine Nacht

Wonderful staff and amenities! Brunch was one of the best we have had ever! Highly recommend it.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	1.096 $
Februar	1.367 $
März	1.035 $
April	913 $
Juni	786 $
Juli	773 $
August	679 $
September	894 $
Dezember	1.273 $

Grand Hotel Zermatterhof

Preise für Grand Hotel Zermatterhof

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Deluxe-Doppelzimmer (Matterhorn View)

Suite, 1 Schlafzimmer, Eckzimmer (Matterhorn View)

Junior-Suite, 1 Schlafzimmer

Junior-Suite, 1 Schlafzimmer (Matterhorn View)

Suite (Chalet)

Classic-Doppelzimmer (Matterhorn View)

Doppelzimmer

Deluxe-Doppelzimmer

Superior-Doppelzimmer (Classic)

Classic-Doppelzimmer

Suite (Chalet Matterhorn View)

Signature-Suite, 1 Schlafzimmer (Classic)

Grand-Suite (Matterhorn View)

Gästebewertungen zu Grand Hotel Zermatterhof

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Hinweise zum Check-in

Gut zu wissen

Optionale Extras

Preise für kommende Reisedaten

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