Name: Grand Hotel Zermatterhof
Address: Bahnhofstrasse 55, Zermatt, Distrito de Visp, CH
Rating: 9.33

Opiniones de los huéspedes

En numerosas reseñas, los huéspedes elogian al Grand Hotel Zermatterhof por su servicio excepcionalmente amable y atento, su ubicación céntrica en Zermatt, sus espacios elegantes y sus relajantes instalaciones de spa, destacando a menudo el desayuno por su hermoso entorno, piano en vivo y calidad.

Las habitaciones son cómodas y a menudo ofrecen vistas al Matterhorn, aunque algunos huéspedes encontraron algunas habitaciones y baños anticuados o que necesitan una renovación. En general, espere una estancia de lujo clásica con una hospitalidad destacada.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

El spa recibe elogios constantes.

Reseñas de huéspedes relacionadas

10

Penelope

9 feb 2025

·

Se alojó 4 noches

Service was really considered and professional. Hotel in centre of village about 8 minutes walk to one ski lift but a taxi to the other lift. Many choices of restaurants and good spa

10

Stuart

27 dic 2024

·

Se alojó 3 noches

Good central location. Good Spa. Rooms a little dated.

10

Doug

19 ene 2025

·

Se alojó 3 noches

Central location, beautiful property, gracious service - what more could you ask for? The breakfast room is spacious with old-world charm; there are two bars and a convenient ski room in the basement.

10

Erik

2 jul 2024

·

Se alojó 2 noches

Great location and wonderful service. Piano bar and breakfast were great.

10

Angela

11 ago 2024

·

Se alojó 2 noches

Fantastic service and excellent amenities!

10

Ancuta

10 mar 2022

·

Se alojó 7 noches

Very nice experience with friendly personnel. SPA area was great. Gym room really small with limited number of fitness machines.

10

Lise

26 feb 2023

·

Se alojó 7 noches

Very cosy atmosphere, great staff. Fantastic breakfast. Great location. Wonderful sunny patio.

10

Luke

17 ene 2026

·

Se alojó 2 noches

Rooms were beautiful, staff was beyond responsive to every need. They meet you at the train station and transfer to the hotel. Spa amenities were fabulous. Breakfast is served in the most beautiful room with a glass ceiling and incredible views. Won’t stay anywhere else in Zermatt!!

10

Leandra

7 abr 2023

·

Se alojó 2 noches

If you are looking for a special hotel in Zermatt, then this is the place! A total 5-star property in terms of rooms, location, service, staff, food and spa! We loved it here and can't wait to return to ski next time.

10

Huiting

9 oct 2023

·

Se alojó 3 noches

All the staff are super prompt and friendly, especially the staff handling breakfast, spa who makes me feel very welcomed! Fast check in ans thanks to the staff handling my check in, for the free upgrade. The one bedroom is super nice and big and everything looks so wonderful. Housekeeping is very diligent and do housekeeping twice a day. Breakfast is very good, gym is very good, the whole hotel looks magnificient and grand (wow). Would definitively love to stay in there again, its the best hotel i ever stayed in switzerland so far.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

No hay suficiente información en las reseñas.

Reseñas de huéspedes relacionadas

10

Rolf

30 sept 2023

·

Se alojó 1 noche

Check-in was poor, we were not picked up at train station as promised. Also, room was not ready, and when concierge gave us room key , again room still needed to be cleaned ☹️. However, after manager intervened, all great. He gave us an upgrade (suite), with Matterhorn view😊👍. Thereafter, everything great, wonderful staff and excellent breakfast.

10

Huiting

9 oct 2023

·

Se alojó 3 noches

All the staff are super prompt and friendly, especially the staff handling breakfast, spa who makes me feel very welcomed! Fast check in ans thanks to the staff handling my check in, for the free upgrade. The one bedroom is super nice and big and everything looks so wonderful. Housekeeping is very diligent and do housekeeping twice a day. Breakfast is very good, gym is very good, the whole hotel looks magnificient and grand (wow). Would definitively love to stay in there again, its the best hotel i ever stayed in switzerland so far.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son elegantes y cómodas, muchas con vistas al Matterhorn y generoso espacio; algunos huéspedes sintieron que algunas habitaciones y baños están anticuados o necesitan una renovación.

Reseñas de huéspedes relacionadas

6

ahmet

30 ene 2023

·

Se alojó 2 noches

rooms need to be renovated, especially bathrooms

10

Stuart

27 dic 2024

·

Se alojó 3 noches

Good central location. Good Spa. Rooms a little dated.

10

Peter

17 sept 2024

·

Se alojó 2 noches

not much I didn't like, staff were fantastic, always helpful. Room much better than expected with view of Matterhorn.

10

Ricardo

16 mar 2023

·

Se alojó 1 noche

Great location. Wonderful staff. Excellent view from the room!

10

Yasuhiro

14 oct 2023

·

Se alojó 2 noches

高級ホテルに縁のない人間でしたが、テラスやベッドからマッターホルンを望むことができ、最高の思い出になりました。

10

VIRGINIA

29 jun 2024

·

Se alojó 3 noches

Incrível, o quarto era muito espaçoso e ao mesmo tempo muito acolhedor, tinha uma vista maravilhosa e bombons, vinho e frutas aguardando no quarto, uma bela recepção. O banheiro também era bem grande com banheira e chuveiro separados, e o banho era muito bom.

10

Luke

17 ene 2026

·

Se alojó 2 noches

Rooms were beautiful, staff was beyond responsive to every need. They meet you at the train station and transfer to the hotel. Spa amenities were fabulous. Breakfast is served in the most beautiful room with a glass ceiling and incredible views. Won’t stay anywhere else in Zermatt!!

10

rodrigo

12 feb 2026

·

Se alojó 2 noches

Quarto ótimo e atendimento espetacular!!!!!!

10

Huiting

9 oct 2023

·

Se alojó 3 noches

All the staff are super prompt and friendly, especially the staff handling breakfast, spa who makes me feel very welcomed! Fast check in ans thanks to the staff handling my check in, for the free upgrade. The one bedroom is super nice and big and everything looks so wonderful. Housekeeping is very diligent and do housekeeping twice a day. Breakfast is very good, gym is very good, the whole hotel looks magnificient and grand (wow). Would definitively love to stay in there again, its the best hotel i ever stayed in switzerland so far.

10

Helima

22 mar 2024

·

Se alojó 6 noches

We had an absolutely amazing 6 nights. I shared a classic double with my ten year old and the room was perfect for the two of us. The staff is wonderful. We cannot wait to return next year.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal recibe elogios constantes por ser amable, atento y altamente profesional, con un apoyo útil para el encuentro y la transferencia desde la estación de tren.

Reseñas de huéspedes relacionadas

10

William

26 feb 2024

·

Se alojó 5 noches

This was a world class experience. Perhaps the finest customer service I have ever encountered. Superb on every level. I was truly spoiled, and would very much like to one day return to the Hotel Zermatterhof.

10

Anders

11 jul 2025

·

Se alojó 1 noche

Very nice och good hotel. 5 star. This is a real Grand Hotel. Service, employees, the Hotel are superb.

10

Robert

20 jun 2025

·

Se alojó 2 noches

Staff was unbelievable helpful and friendly. Could not have asked for a better experience visiting Zermatt.

10

FABIANE

21 sept 2025

·

Se alojó 2 noches

This is one of those properties that you would have regretted not having booked if you stayed somewhere else. It is hard to beat this hotel due its proximity to everything and amazing customer service.

10

Terri

21 ago 2025

·

Se alojó 3 noches

The hotel and staff are amazing. They were very friendly and accommodating. This is truly a leading hotels of the world

10

MARCO

6 sept 2025

·

Se alojó 3 noches

The staff was excellent

10

Fabio

22 ene 2024

·

Se alojó 2 noches

Incrível hospedagem no Grand Hotel Zermatterhof, ficamos hospedados por 2 dias, no final da nossa viagem, após 7 dias de Snow/ski, muito bem localizado, bem central, o hotel oferece ainda transfer de/para estação. Atendimento muito bom de todos, jantamos 1 dia no restaurante michelin, com excelente comida e atendimento, e outro no saycheese muito bom também. Café da manha maravilhoso com teto de vidro muito legal também. Minha noiva esqueceu um gorro, entramos em contato com o hotel que fez de tudo e nos ajudou a encontrar e vai nos enviar via correio. Com certeza quando voltar a Zermatt ficaremos hospedados nele, espetacular

10

Luke

17 ene 2026

·

Se alojó 2 noches

Rooms were beautiful, staff was beyond responsive to every need. They meet you at the train station and transfer to the hotel. Spa amenities were fabulous. Breakfast is served in the most beautiful room with a glass ceiling and incredible views. Won’t stay anywhere else in Zermatt!!

10

Luis R

26 jul 2023

·

Se alojó 2 noches

The treatment was special from the time we left the taxi. Paolo’s warming reception made the difference with other hotel’s staff: courteous, professional yet friendly, and his presence and disposition were stunning. This is my fourth stay in Zermatt and the best at this great hotel.

10

Huiting

9 oct 2023

·

Se alojó 3 noches

All the staff are super prompt and friendly, especially the staff handling breakfast, spa who makes me feel very welcomed! Fast check in ans thanks to the staff handling my check in, for the free upgrade. The one bedroom is super nice and big and everything looks so wonderful. Housekeeping is very diligent and do housekeeping twice a day. Breakfast is very good, gym is very good, the whole hotel looks magnificient and grand (wow). Would definitively love to stay in there again, its the best hotel i ever stayed in switzerland so far.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Ubicación céntrica, conveniente para explorar Zermatt y acceder a los remontes (aproximadamente a ocho minutos a pie de uno, taxi a otro); algunas habitaciones ofrecen vistas al Matterhorn.

Reseñas de huéspedes relacionadas

10

Penelope

9 feb 2025

·

Se alojó 4 noches

Service was really considered and professional. Hotel in centre of village about 8 minutes walk to one ski lift but a taxi to the other lift. Many choices of restaurants and good spa

10

Stuart

27 dic 2024

·

Se alojó 3 noches

Good central location. Good Spa. Rooms a little dated.

10

Doug

19 ene 2025

·

Se alojó 3 noches

Central location, beautiful property, gracious service - what more could you ask for? The breakfast room is spacious with old-world charm; there are two bars and a convenient ski room in the basement.

10

FABIANE

21 sept 2025

·

Se alojó 2 noches

This is one of those properties that you would have regretted not having booked if you stayed somewhere else. It is hard to beat this hotel due its proximity to everything and amazing customer service.

10

Linda

26 oct 2023

·

Se alojó 2 noches

Perfect location for all that Zermatt has to offer. I cannot fault anything or anyone at this hotel - it is truly 5*

8

Tamara

27 feb 2023

·

Se alojó 4 noches

This was a beautiful hotel in a perfect location.

10

Ricardo

16 mar 2023

·

Se alojó 1 noche

Great location. Wonderful staff. Excellent view from the room!

10

Yasuhiro

14 oct 2023

·

Se alojó 2 noches

高級ホテルに縁のない人間でしたが、テラスやベッドからマッターホルンを望むことができ、最高の思い出になりました。

10

VIRGINIA

29 jun 2024

·

Se alojó 3 noches

Incrível, o quarto era muito espaçoso e ao mesmo tempo muito acolhedor, tinha uma vista maravilhosa e bombons, vinho e frutas aguardando no quarto, uma bela recepção. O banheiro também era bem grande com banheira e chuveiro separados, e o banho era muito bom.

10

Ankur

20 jul 2025

·

Se alojó 2 noches

Awesome property. Superb location.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno es muy elogiado por su calidad y ambiente, incluyendo una hermosa sala con techo de cristal y piano en vivo; los restaurantes del hotel, como Luci y Saycheese, también reciben comentarios positivos, destacando el brunch.

Reseñas de huéspedes relacionadas

10

Doug

19 ene 2025

·

Se alojó 3 noches

Central location, beautiful property, gracious service - what more could you ask for? The breakfast room is spacious with old-world charm; there are two bars and a convenient ski room in the basement.

10

Andreas

21 sept 2023

·

Se alojó 1 noche

Ausgezeichnetes Hotel mit sehr gutem und kompetentem Service. Suiten sind empfehlenswert und jeden Franken wert. Brasserie bietet gute Auswahl an Gerichten. Frühstücksbuffet ist extraklasse.

10

Erik

2 jul 2024

·

Se alojó 2 noches

Great location and wonderful service. Piano bar and breakfast were great.

10

LINDA

22 oct 2023

·

Se alojó 3 noches

The acommodations were excellent and the restaurant Liusa service was superb.

10

Niklas

28 jul 2024

·

Se alojó 2 noches

Bestes Hotel in Zermatt, klasse Service! Frühstück ist fantastisch!

10

Sharmila

4 jul 2023

·

Se alojó 2 noches

It was a wonderful room with a view. The staff were helpful, had made reservations prior to our arrival communicating by email. The restaurant manager at Luci was amazing, as was the food. The highlight was the piano player Giovanni and the singer, who performed every evenin.

10

Fabio

22 ene 2024

·

Se alojó 2 noches

Incrível hospedagem no Grand Hotel Zermatterhof, ficamos hospedados por 2 dias, no final da nossa viagem, após 7 dias de Snow/ski, muito bem localizado, bem central, o hotel oferece ainda transfer de/para estação. Atendimento muito bom de todos, jantamos 1 dia no restaurante michelin, com excelente comida e atendimento, e outro no saycheese muito bom também. Café da manha maravilhoso com teto de vidro muito legal também. Minha noiva esqueceu um gorro, entramos em contato com o hotel que fez de tudo e nos ajudou a encontrar e vai nos enviar via correio. Com certeza quando voltar a Zermatt ficaremos hospedados nele, espetacular

10

Luke

17 ene 2026

·

Se alojó 2 noches

Rooms were beautiful, staff was beyond responsive to every need. They meet you at the train station and transfer to the hotel. Spa amenities were fabulous. Breakfast is served in the most beautiful room with a glass ceiling and incredible views. Won’t stay anywhere else in Zermatt!!

10

Cecilia

9 ago 2024

·

Se alojó 2 noches

Le pianiste lors du petit-déjeuner.

10

Manoj

14 oct 2023

·

Se alojó 1 noche

Wonderful staff and amenities! Brunch was one of the best we have had ever! Highly recommend it.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	1096 US$
febrero	1367 US$
marzo	1035 US$
abril	913 US$
junio	786 US$
julio	773 US$
agosto	679 US$
septiembre	894 US$
diciembre	1273 US$

Grand Hotel Zermatterhof

Precios para Grand Hotel Zermatterhof

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación Deluxe doble (Matterhorn View)

Suite, 1 habitación, en esquina (Matterhorn View)

Suite junior, 1 habitación

Suite junior, 1 habitación (Matterhorn View)

Suite (Chalet)

Habitación clásica doble (Matterhorn View)

Habitación doble

Habitación Deluxe doble

Habitación doble superior (Classic)

Habitación clásica doble

Suite (Chalet Matterhorn View)

Suite Signature, 1 habitación (Classic)

Suite Grand (Matterhorn View)

Reseñas de los huéspedes sobre Grand Hotel Zermatterhof

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Opiniones de los huéspedes

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