Wind Residences by Bea and RM

Late check-in fees even tho we told them ahead of time that our late flight was delayed further past midnight due to severe weather. Parking was a headache! Check-out was just as bad. We had to wait for someone to check rooms to get cash deposit back.

Amazing,fun

Contact person is very professional and answered my questions and needs in a timely manner

This is based on my personal experience. I have no intention to discredit or make it a general comment. First, I was pressured with the multiple calls from the "caretaker" where I was at -- starting from 2pm onwards. (Already told them Im gonna be late and will pay the late check in fee.) They still call, saying they are waiting for me.Secondly, the rooms are not that comfortable to stay with. Needs Improvement! Found ants too. Linens and blankets are old. Washroom are not that clean too. Overall, I am not satisfied with my stay.

I paid for 2 rooms but was not allowed to enter the property. Security stopped us and would not permit us entry. Management did nothing to help. They informed me that the cost was non-refundable even though I had to find another hotel.