Royal Cadenabbia

Communication from the owner, Andrea, was very poor. A week before our arrival, I reached out asking for arrival information and received an email back 3 days before our arrival asking for our contact info and arrival time. We provided that information and again asked for check in information. We let him know we were driving up from Tuscany that morning (5 hour drive). For the first 3 hours of the drive we continued to ask..:finally just under 2 hours before arrival we received the check in information. We were so frustrated by the lack of and poor information, that we stayed in another location (losing our entire payment). Anyone booking with Andrea should be forewarned of extremely poor communication and follow up