Artal International Hotel

Excellent stay. Close to gate 328. Food and facilities. 5 minutes walk to masjid. Super clean friendly atmosphere.

the room was very dirty, especially the carpet and bed mattresses. On our back, the cleaners open the room even though we place a do not disturb tag on the door handle. Instead of wasting time on calling room service, better go to the front desk. Free Parking is available on the premises.

Here is an improved version of your feedback: --- The hotel's location was satisfactory, but it did not meet the standards of a 3-star hotel. The room and washroom were dirty upon arrival. Despite multiple requests to the staff, a clean kettle was never provided. The existing kettle was filthy and had gunk in it. Unfortunately, I cannot recommend this hotel and will not be booking here again. ---

property is cheap but very dusty not good for people with allergies also room service is ridiculous is the worst room service I've ever received.

It need cleanliness & reduction of the price.

The room I got was terrible.. the bathroom was very dirty.. The wardrobe was old and dirty, the floor was dirty and the carpet was dirty too. AC button did not work, and when I complained the guy said its broken, kindly switch it off from the main circuit breaker inside the wardrobe. Right in front of the door was garbage hopper where big bags of trash were lying the whole day..and ohh the light switch was right next to the pillow so when you move the switch turns on the light.. nothing was like as it seemed on the website.. starting from the entrance to the room it was all a disappointment because they charge a very high price for the room.. The bellboy took 10 minutes to come the reception, the reception lady kept dinging the bell to call him for 10 minutes.. i booked the hotel for 4 nights but chaecked out the very next day.. the management was kind enough to give me a full refund of remaining 3 nights.. Never stay at this hotel, specially in room 622.

It’s very clean and cozy

Close to Prophet Mosque. Need more updating . Very old and dirty furnitures. Couldn’t sit on the chair. Housekeeper was great and the guy at the front desk was excellent (Abdulrahman)

Vi ankom dit litt seinere enn avtalt, og dermed prøvde å ringe mange ganger fra forskjellige numre, men ingen svarer. Rommene luktet og noen var på vei til å råtne. Måtte trygle om nye håndklær, do papir, vann og kopper. De bildene de legger ut er ikke engang i nærheten av sannheten. Skal du reise med familien, bruk heller litt mer penger, men dra til et trygt og renslig sted. Man får allergi av lukten på rommet. Folk sitter rett utenfor å røyker og hele området lukter ille. Ansatte forventer at du betaler dem hvergang de gjør jobben sin. Betjeningen blir styrt noen ungdommer som ikke kan noe om kundebehandling. Har ingenting imot dem, men alt dette var sannheten. Eneste jeg kan si som er bra er avstanden til Haram som er kort.

Walking distance to masjid. Poor staff, cleaning staff. Stayed 3 nights, 4 days. Room not ready in arrival, waited hours, room not clean, no towels, no toilet paper. No saop. Very dirty room. Told front desk, dirty bed and pillows. Not once room was cleaned. I left room as soon as I could.

the room was very dirty, especially the carpet and bed mattresses. On our back, the cleaners open the room even though we place a do not disturb tag on the door handle. Instead of wasting time on calling room service, better go to the front desk. Free Parking is available on the premises.

First room that was given to us, was dirty, stank of curry the bathroom hose was leaking, compact and small. It isn’t a 3-4 star hotel, if anything it’s a 0 star, food wheelie bin outside in the hotel lobby, with flies every where. Room doesn’t get cleaned unless you call 5-6 times, staff complain when you call them to change or fix an issue. Wouldn’t recommend a stay here at all.

The rooms were very outdated, but this shouldn't be an issue if you are just staying to visit the mosque. It was very close to masjid Nabwi. Maybe 5 to 6 mins walk. The receptionists were nice enough to help us out.

Salam Artal international Hotel it’s very reasonable and close to the Masjid Alnabawi me and my kids enjoyed that Hotel the area is very nice Hotel it’s little bit Old but it’s clean 😊

The room furniture and toilets need an immediate upgrade. The amount of money charged does not justify the product being offered. The only great thing about the hotel is its location.

The room I got was terrible.. the bathroom was very dirty.. The wardrobe was old and dirty, the floor was dirty and the carpet was dirty too. AC button did not work, and when I complained the guy said its broken, kindly switch it off from the main circuit breaker inside the wardrobe. Right in front of the door was garbage hopper where big bags of trash were lying the whole day..and ohh the light switch was right next to the pillow so when you move the switch turns on the light.. nothing was like as it seemed on the website.. starting from the entrance to the room it was all a disappointment because they charge a very high price for the room.. The bellboy took 10 minutes to come the reception, the reception lady kept dinging the bell to call him for 10 minutes.. i booked the hotel for 4 nights but chaecked out the very next day.. the management was kind enough to give me a full refund of remaining 3 nights.. Never stay at this hotel, specially in room 622.

Close to Prophet Mosque. Need more updating . Very old and dirty furnitures. Couldn’t sit on the chair. Housekeeper was great and the guy at the front desk was excellent (Abdulrahman)

Nice room, convenient location for ladies (entrance 25 is straight ahead) and men. Sister Hindi at the Front desk was helpful. Stuffs are good, and service was fast. Washroom tiles needed some renovation, but that was not a big deal. Beds were comfortable enough. Will stay again.

Room hot water last not more than five min

Booked this for the same day, given the area and location, the price was great! Walking distance to the haram and soo many shops and food options nearby. Cant go wrong. Quality of room was great, bathroom and amenities were great. Air conditioner was dusty and could use a clean however

فريق الاستقبال محترمين جدا و موقع الفندق قريب جدا من الحرم لكن الغرفه صغيره و الحمام سئ جدا جدا جدا

The rooms were very outdated but this shouldn't be an issue if you are just going to visit the mosque. The mosque was just 5 to 6 mins walk. The receptionists were friendly and helped us.

The rooms were very outdated, but this shouldn't be an issue if you are just staying to visit the mosque. It was very close to masjid Nabwi. Maybe 5 to 6 mins walk. The receptionists were nice enough to help us out.

pathetic stay! no iron in hotel room no one understand english! better to spend little more n go to a better hotel

Friendly and helpful staff Close walkable to Masjid 6 to 7 minutes

Close to Prophet Mosque. Need more updating . Very old and dirty furnitures. Couldn’t sit on the chair. Housekeeper was great and the guy at the front desk was excellent (Abdulrahman)

Great staff. We faced an issue with the room and they changed it. They called us to check if everything was to our satisfaction later.

Poor customer service they can’t work out w customer very rude

Bonjour, L'hotel est bien placé. Les chambres sont corrects. Par contre malgré mes relances a la reception , avoir demandé à la personne qui fait le menage de venir nettoyer , avoir une pancarte nettoyage à faire. MA CHAMBRE N'A JAMAIS ETE FAITE. Obliger de mendier du papier toilette à 22h. Incroyable.

Walking distance to masjid. Poor staff, cleaning staff. Stayed 3 nights, 4 days. Room not ready in arrival, waited hours, room not clean, no towels, no toilet paper. No saop. Very dirty room. Told front desk, dirty bed and pillows. Not once room was cleaned. I left room as soon as I could.

First room that was given to us, was dirty, stank of curry the bathroom hose was leaking, compact and small. It isn’t a 3-4 star hotel, if anything it’s a 0 star, food wheelie bin outside in the hotel lobby, with flies every where. Room doesn’t get cleaned unless you call 5-6 times, staff complain when you call them to change or fix an issue. Wouldn’t recommend a stay here at all.

The rooms were very outdated but this shouldn't be an issue if you are just going to visit the mosque. The mosque was just 5 to 6 mins walk. The receptionists were friendly and helped us.

The rooms were very outdated, but this shouldn't be an issue if you are just staying to visit the mosque. It was very close to masjid Nabwi. Maybe 5 to 6 mins walk. The receptionists were nice enough to help us out.

the place is 500 m aprox from al haram and the area is full of shops and restaurants

Great place overall, 4 minutes Walk to masjid Nabawi and plenty of shops around so very convenient location. I would definitely stay again.

it was close to Masjid e nawabi

Nice room, convenient location for ladies (entrance 25 is straight ahead) and men. Sister Hindi at the Front desk was helpful. Stuffs are good, and service was fast. Washroom tiles needed some renovation, but that was not a big deal. Beds were comfortable enough. Will stay again.

It is walkable distance from masjid al nabawi.

Great location, 4 minutes Walk to masjid Nabawi with a lot of shops around so very convenient.

Closed to Haram just in 5min and everything around, its old building but still in good shape off course its busy all the time so its hard to manage everything easy overall its good stay

Hotel is average, service is slow but it's in a perfect location to haram. 6-7 mins walk and near all the facilities

The rooms were very outdated but this shouldn't be an issue if you are just going to visit the mosque. The mosque was just 5 to 6 mins walk. The receptionists were friendly and helped us.