Sombra del Agua
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From
84 US$
/natt
Om detta boende
Njut av utsikten från deras trädgården och dra nytta av deras gratis wi-fi och conciergetjänster. Detta hotell i kolonial stil har även bröllopstjänster och reception.
Bekvämligheter
Njut av utsikten från deras trädgården och dra nytta av deras gratis wi-fi och conciergetjänster. Detta hotell i kolonial stil har även bröllopstjänster och reception.
Företagsfaciliteter
Gäster har tillgång till bland annat reception (öppen dygnet runt), flerspråkig personal och bagageförvaring. På detta hotell erbjuds event- och konferenslokaler såsom konferenscenter och mötesrum. Begränsad parkering erbjuds på plats.
Måltider
Du kan äta på hotellets restaurang, eller ta det lugnt på rummet med deras rumsservice (under begränsade tider). Släck törsten med din favoritdrink i boendets bar. Frukost enligt egen beställning serveras dagligen mot en avgift från 07.00 till 12.00.
Rum
Känn dig som hemma i ett av de 78 luftkonditionerade rummen med smart-tv. Med gratis fast internetanslutning och wi-fi håller du dig uppkopplad, medan kabelkanaler står för underhållningen. Privat badrum med dusch, gratis toalettartiklar och hårtorkar. På rummet finns värdeförvaringsskåp och strykjärn/strykbräda. Städning erbjuds dagligen.
Läge
Hotel Sombra del Agua ligger i hjärtat av San Cristóbal de las Casas, en kort promenad från både San Cristóbal de las Casas katedral och Museo Mesoamericano del Jade. Detta hotell ligger 0,5 km från Regionala kostymmuseet och 0,5 km från Plaza 31 de Marzo.
Vad finns i närheten
Museo Mesoamericano del Jade(0.1 miles)
San Cristóbal de las Casas katedral(0.2 miles)
Museos de San Cristóbal de las Casas(0.2 miles)
Plaza 31 de Marzo(0.2 miles)
Iglesia de San Nicolás(0.2 miles)
Santo Domingos före detta kloster(0.2 miles)
Centro de Textiles del Mundo Maya(0.2 miles)
Foro Cultural Kinoki(0.3 miles)
Regionala kostymmuseet(0.3 miles)
Centro Cultural de los Altos(0.3 miles)
Arcos del Carmen(0.4 miles)
La Merced kyrka(0.4 miles)
Bärnstensmuseet(0.4 miles)
Santo Domingos hantverksmarknad(0.5 miles)
Galeria Studio Cerrillo(0.5 miles)
Den största flygplatsen i närheten är Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)(48.3 miles)
Parkering
Flygplatstransfer
Restaurang
Rökfria rum
Rumservice
Tur- och utflyktsdisk
Läge
Calle Primero de Marzo 15, Centro, Zona Centro, San Cristóbal de las Casas, Chiapas, Mexiko
Museo Mesoamericano del Jade (0.1 miles)
San Cristóbal de las Casas katedral (0.2 miles)
Museos de San Cristóbal de las Casas (0.2 miles)
Plaza 31 de Marzo (0.2 miles)
Iglesia de San Nicolás (0.2 miles)
Santo Domingos före detta kloster (0.2 miles)
Rumsalternativ
9
Svit Deluxe - 2 dubbelsängar
Information om rummet
2 Dubbelsängar
Sovplats 4
LuftkonditioneringUppvärmningWi-Fi (gratis)
12
Classic-rum - 2 dubbelsängar
Information om rummet
2 Dubbelsängar
Sovplats 4
LuftkonditioneringUppvärmningWi-Fi (gratis)
10
Svit Deluxe - 1 kingsize-säng
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
LuftkonditioneringUppvärmningWi-Fi (gratis)
11
Familjerum
Information om rummet
1 Extra Stor Dubbelsäng
och 1 Bäddsoffa
Sovplats 3
LuftkonditioneringUppvärmningWi-Fi (gratis)
12
Classic-rum - 1 kingsize-säng
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
LuftkonditioneringUppvärmningWi-Fi (gratis)
9
Svit - 1 kingsize-säng
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
LuftkonditioneringUppvärmningWi-Fi (gratis)
13
Superior-rum - 1 kingsize-säng
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
LuftkonditioneringUppvärmningWi-Fi (gratis)
14
Superior-rum - 2 dubbelsängar
Information om rummet
2 Dubbelsängar
Sovplats 4
LuftkonditioneringUppvärmningWi-Fi (gratis)
Gästrecensioner för Sombra del Agua
9.3
Storartat
Baserat på 1 000 verifierade recensioner
Vem bor här?
Företag
35%
Par
16%
Familj
37%
Grupper
9%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Sombra del Agua berömmer resenärer konsekvent det centrala läget med gångavstånd, den charmiga koloniala designen och innergården, den vänliga och uppmärksamma personalen, och en restaurang på plats som många anser vara höjdpunkten på sin vistelse.
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Vad gäster tycker
På Sombra del Agua berömmer resenärer konsekvent det centrala läget med gångavstånd, den charmiga koloniala designen och innergården, den vänliga och uppmärksamma personalen, och en restaurang på plats som många anser vara höjdpunkten på sin vistelse.
Rummen är generellt sett bekväma, och många lyfter fram bra sängar, även om flera nämner buller från gatan, innergården eller intilliggande rum. Flera recensioner rapporterar ojämnt Wi-Fi och tillfälliga problem med värme, luftkonditionering eller varmvatten. Parkeringsmöjligheterna är utanför hotellet eller begränsade, vilket gör av- och påstigning besvärlig. Överlag kan du förvänta dig en stilfull, centralt belägen vistelse som passar bäst för gäster som prioriterar atmosfär och service, medan ljuskänsliga och bilister bör planera i förväg.
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Faciliteter
Charmig innergård och gemensamma utrymmen, där flera gäster njöt av eldstäder på kvällarna. Parkering finns tillgänglig men oftast utanför hotellet eller är smal, och av- och påstigning kan vara besvärlig.
Relaterade gästrecensioner
6
Julio César
18 okt. 2024
·
Stannade 1 natt
MAL- ESTACIONAMIENTO A DOS CUADRAS UNO PIDE FACTURA TIENEN QUE SER EL MISMO DIA PARA ELABORAR Y AVECES SOLO FALTA UNA HR PARA TERMINAR EL DIA EN LO GRAL MAL
MAL- ESTACIONAMIENTO A DOS CUADRAS UNO PIDE FACTURA TIENEN QUE SER EL MISMO DIA PARA ELABORAR Y AVECES SOLO FALTA UNA HR PARA TERMINAR EL DIA EN LO GRAL MAL
8
Jorge
6 feb. 2025
·
Stannade 2 nätter
Excelente hotel, el único detalle es la estacionada del vehículo, está a una cuadra y media del hotel. Al llegar al hotel se complica un poco la dejada del equipaje debido a que la calle del mismo está muy concurrida. El servicio y la comida, excelentes.
Excelente hotel, el único detalle es la estacionada del vehículo, está a una cuadra y media del hotel. Al llegar al hotel se complica un poco la dejada del equipaje debido a que la calle del mismo está muy concurrida. El servicio y la comida, excelentes.
8
Juan
29 juli 2023
·
Stannade 1 natt
Hotel muy agradable, con habitaciones amplias pero muy dificil bajar el equipaje porque no hay donde aparcarse y la calle es de trafico intenso
Hotel muy agradable, con habitaciones amplias pero muy dificil bajar el equipaje porque no hay donde aparcarse y la calle es de trafico intenso
6
Jose Maria
3 aug. 2025
·
Stannade 1 natt
El estacionamiento es un tema que hay que mejorar
El estacionamiento es un tema que hay que mejorar
10
CECILIA GUADALUPE
29 juli 2025
·
Stannade 2 nätter
EXCELENTE UBICACION, CUENTA CON ESTACIONAMIENTO PRIVADO. TAMBIEN TIENE UN RESTAURANT ADENTRO DEL HOTEL, MUY LIMPIO. EXCELENTE AMABILIDAD DEL PERSONAL, ALTAMENTE RECOMENDADO. PASAMOS NUESTRA LUNA DE MIEL EN UN MUY BUEN HOTEL.
EXCELENTE UBICACION, CUENTA CON ESTACIONAMIENTO PRIVADO. TAMBIEN TIENE UN RESTAURANT ADENTRO DEL HOTEL, MUY LIMPIO. EXCELENTE AMABILIDAD DEL PERSONAL, ALTAMENTE RECOMENDADO. PASAMOS NUESTRA LUNA DE MIEL EN UN MUY BUEN HOTEL.
4
Hugo
15 sep. 2025
·
Stannade 2 nätter
El concepto del Hotel está muy bien, el personal del Hotel bien. Lo malo, el ruido que hay dentro del hotel, no tienen sistema de calefacción (o por lo menos no servía en mi habitación), cucarachas en la regadera, pagué una Family Suite no lo vale, el personal del restaurante lo peor, sin experiencia y muy mala experiencia con su cocina, muy lento. Y lo peor, anuncian que tienen estacionamiento y no hay! Pagamos más de 300 pesos adicionales por día para estacionarnos, cuando está especificado que tienen en el Hotel como parte de los servicios.
El concepto del Hotel está muy bien, el personal del Hotel bien. Lo malo, el ruido que hay dentro del hotel, no tienen sistema de calefacción (o por lo menos no servía en mi habitación), cucarachas en la regadera, pagué una Family Suite no lo vale, el personal del restaurante lo peor, sin experiencia y muy mala experiencia con su cocina, muy lento. Y lo peor, anuncian que tienen estacionamiento y no hay! Pagamos más de 300 pesos adicionales por día para estacionarnos, cuando está especificado que tienen en el Hotel como parte de los servicios.
10
Megan
20 mars 2025
·
Stannade 5 nätter
Beautiful hotel with excellent food. The courtyard is a lovely place to have breakfast in the morning or dinner at night, when they light a fire creating a great ambience. Staff were great. Very good central location but the hotel itself is really calm and tranquil. Really nice toiletries provided. Excellent value for money.
Beautiful hotel with excellent food. The courtyard is a lovely place to have breakfast in the morning or dinner at night, when they light a fire creating a great ambience. Staff were great. Very good central location but the hotel itself is really calm and tranquil. Really nice toiletries provided. Excellent value for money.
10
Mario
16 sep. 2024
·
Stannade 4 nätter
Property and staff are nice. Parking situation is not ideal even for taxi and tour pick ups. Food was great. Overall great place.
Property and staff are nice. Parking situation is not ideal even for taxi and tour pick ups. Food was great. Overall great place.
10
Yannick
9 jan. 2023
·
Stannade 19 365 nätter
Staff was very nice and accomodating. We cane back for another night. Ideal location in the city center. Parking not practical as 1 block away but still close. Laura and her colleagues at reception were fantastic and went above and beyond. Rooms are practical and large. Prefer 2nd floor for more natural light.
Staff was very nice and accomodating. We cane back for another night. Ideal location in the city center. Parking not practical as 1 block away but still close. Laura and her colleagues at reception were fantastic and went above and beyond. Rooms are practical and large. Prefer 2nd floor for more natural light.
8
MArio Alberto Cuesta
11 maj 2024
·
Stannade 1 natt
No hay estacionamiento
No hay estacionamiento
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Renlighet
Frekvent berömt som mycket rent och välskött. En del gäster noterade problem som skadedjur, unken eller avloppslukt, eller dammiga sängkläder.
Relaterade gästrecensioner
8
Maria
6 feb. 2024
·
Stannade 1 natt
Esya bonito y bien ubicado pero huele muy mal como cañerias viejas nada agradable Lo demas si confortable Poco amables los de La recepcion y no tenia ningun beneficio vip
Esya bonito y bien ubicado pero huele muy mal como cañerias viejas nada agradable Lo demas si confortable Poco amables los de La recepcion y no tenia ningun beneficio vip
10
Irma
16 apr. 2023
·
Stannade 4 nätter
Excelente hotel, limpio, buena ubicación, el personal super amable, sin duda regresaría.
Excelente hotel, limpio, buena ubicación, el personal super amable, sin duda regresaría.
10
Zayra
4 okt. 2025
·
Stannade 6 nätter
Clean room, very nice staff.
Clean room, very nice staff.
4
joyce
25 maj 2024
·
Stannade 3 nätter
Our hotel was full of ants. We left the hostel and still had ants crawling on us. They didn’t clean the room before we used it. The trash was full from the previous person.
Our hotel was full of ants. We left the hostel and still had ants crawling on us. They didn’t clean the room before we used it. The trash was full from the previous person.
10
Lupita
31 juli 2023
·
Stannade 1 natt
Un lugar increíble, sin duda es una buena opción para pasar unos días en este bello lugar, aparte de que la ubicación es excelente, no tuve la oportunidad de consumir alimentos en el lugar, pero se veían exquisitos. Todo el personal muy amable y la limpieza de las habitaciones es impecable.
Un lugar increíble, sin duda es una buena opción para pasar unos días en este bello lugar, aparte de que la ubicación es excelente, no tuve la oportunidad de consumir alimentos en el lugar, pero se veían exquisitos. Todo el personal muy amable y la limpieza de las habitaciones es impecable.
4
Hugo
15 sep. 2025
·
Stannade 2 nätter
El concepto del Hotel está muy bien, el personal del Hotel bien. Lo malo, el ruido que hay dentro del hotel, no tienen sistema de calefacción (o por lo menos no servía en mi habitación), cucarachas en la regadera, pagué una Family Suite no lo vale, el personal del restaurante lo peor, sin experiencia y muy mala experiencia con su cocina, muy lento. Y lo peor, anuncian que tienen estacionamiento y no hay! Pagamos más de 300 pesos adicionales por día para estacionarnos, cuando está especificado que tienen en el Hotel como parte de los servicios.
El concepto del Hotel está muy bien, el personal del Hotel bien. Lo malo, el ruido que hay dentro del hotel, no tienen sistema de calefacción (o por lo menos no servía en mi habitación), cucarachas en la regadera, pagué una Family Suite no lo vale, el personal del restaurante lo peor, sin experiencia y muy mala experiencia con su cocina, muy lento. Y lo peor, anuncian que tienen estacionamiento y no hay! Pagamos más de 300 pesos adicionales por día para estacionarnos, cuando está especificado que tienen en el Hotel como parte de los servicios.
6
Fer
12 jan. 2023
·
Stannade 19 368 nätter
Muy incomoda la cama, sucia la ropa de cama, la calefacción se prendía de madrugada o por la mañana sin avisar y en realidad mucho polvo en las habitaciones, el servicio del personal muy amable
Muy incomoda la cama, sucia la ropa de cama, la calefacción se prendía de madrugada o por la mañana sin avisar y en realidad mucho polvo en las habitaciones, el servicio del personal muy amable
10
Roberto Carlos
18 feb. 2025
·
Stannade 2 nätter
En general todo excelente, el hotel de muy buena calidad, muy higiénico, personal muy amable y siempre muy atentos, el hotel se encuentra a unos metros del andador principal de San Cristóbal por lo que la ubicación es excelente.
En general todo excelente, el hotel de muy buena calidad, muy higiénico, personal muy amable y siempre muy atentos, el hotel se encuentra a unos metros del andador principal de San Cristóbal por lo que la ubicación es excelente.
8
Grego Orlando
2 dec. 2024
·
Stannade 3 nätter
Holia a humedad los cuartos
Holia a humedad los cuartos
10
JOSE RAUL
15 nov. 2025
·
Stannade 3 nätter
Personal muy amable y limpieza excelente.
Personal muy amable y limpieza excelente.
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Rum
Bekväma sängar är vanligt, men buller kan påverka rummen mot gatan eller innergården. Flera gäster rapporterade ojämnt Wi-Fi och tillfälliga problem med A/C, värme eller varmvatten. Att begära ett rum mot gården kan hjälpa ljuskänsliga.
Relaterade gästrecensioner
6
Tamara Noriega
27 juli 2025
·
Stannade 14 nätter
We stayed for two full weeks. Overall, everything was okay. We booked a family room, but one of the showers didn’t have hot water. We reported it, and the staff responded promptly. Unfortunately, the reception experience was poor and not welcoming at all. From the moment we arrived, there was little effort to make us feel at home or to provide basic information about the hotel. We had heard that the hotel offered many amenities and had unique features, but no one gave us a tour or even explained what was available. What was truly surprising is that after two weeks of staying there, it was El Secreto—the restaurant of a completely different hotel next door—where someone finally took the time to explain the concept and design of our hotel. It was honestly unbelievable that an external staff member did more to inform us than the hotel’s own team. We also had a disappointing experience with the restaurant hostess when ordering room service. She asked about food allergies, and when I mentioned I was allergic to mushrooms, she laughed with the waiter, saying the dish I ordered “obviously” didn’t contain mushrooms. It felt unprofessional and disrespectful. Really, the hotel has a good reputation, but it is not worth it.
We stayed for two full weeks. Overall, everything was okay. We booked a family room, but one of the showers didn’t have hot water. We reported it, and the staff responded promptly. Unfortunately, the reception experience was poor and not welcoming at all. From the moment we arrived, there was little effort to make us feel at home or to provide basic information about the hotel. We had heard that the hotel offered many amenities and had unique features, but no one gave us a tour or even explained what was available. What was truly surprising is that after two weeks of staying there, it was El Secreto—the restaurant of a completely different hotel next door—where someone finally took the time to explain the concept and design of our hotel. It was honestly unbelievable that an external staff member did more to inform us than the hotel’s own team. We also had a disappointing experience with the restaurant hostess when ordering room service. She asked about food allergies, and when I mentioned I was allergic to mushrooms, she laughed with the waiter, saying the dish I ordered “obviously” didn’t contain mushrooms. It felt unprofessional and disrespectful. Really, the hotel has a good reputation, but it is not worth it.
10
Susan
24 apr. 2025
·
Stannade 5 nätter
A beautifully designed hotel retaining all its colonial features. The staff were very welcoming and helpful. My superior room was comfortable, but it was external / street side so there was traffic noise from very early in the morning. I live in London and I had jet lag so it didn’t bother me. If you are a light sleeper request an internal courtyard room. The location is excellent for exploring San Cristobal.
A beautifully designed hotel retaining all its colonial features. The staff were very welcoming and helpful. My superior room was comfortable, but it was external / street side so there was traffic noise from very early in the morning. I live in London and I had jet lag so it didn’t bother me. If you are a light sleeper request an internal courtyard room. The location is excellent for exploring San Cristobal.
8
Gustavo Adolfo
28 juni 2025
·
Stannade 7 nätter
El personal fue muy amable, buena atención, personal atento, lo único que quedó a deber fue la televisión, en la descripción indica que es smart TV pero está algo vieja y ya no está actualizada la única aplicación que funciona es prime video
El personal fue muy amable, buena atención, personal atento, lo único que quedó a deber fue la televisión, en la descripción indica que es smart TV pero está algo vieja y ya no está actualizada la única aplicación que funciona es prime video
8
Gilles
1 apr. 2024
·
Stannade 3 nätter
A very good location. Because our room was adjacent to the restaurant and patio it was a bit loud. I would stay here again but choose a different room
A very good location. Because our room was adjacent to the restaurant and patio it was a bit loud. I would stay here again but choose a different room
6
Krystal
12 dec. 2022
·
Stannade 1 natt
When I came into the room the air conditioning was on… and it was a cold day outside. I tried to turn on the heat to warm it up but there is a sign that says I couldn’t until 9pm, I tried anyways but it didn’t work. I just travelled 24 hours and wanted to rest.. good thing I brought a sleeping bag because it was an ice box in the room. So I wrapped myself up and got some sleep. Then 9 o’clock rolls around.. heater doesn’t work!!! I have literally been freezing the entire time here. Horrible feeling. You should allow guests to put on heat.. that’s insane. I would not recommend or stay again for that simple reason… it was extremely uncomfortable.
When I came into the room the air conditioning was on… and it was a cold day outside. I tried to turn on the heat to warm it up but there is a sign that says I couldn’t until 9pm, I tried anyways but it didn’t work. I just travelled 24 hours and wanted to rest.. good thing I brought a sleeping bag because it was an ice box in the room. So I wrapped myself up and got some sleep. Then 9 o’clock rolls around.. heater doesn’t work!!! I have literally been freezing the entire time here. Horrible feeling. You should allow guests to put on heat.. that’s insane. I would not recommend or stay again for that simple reason… it was extremely uncomfortable.
10
Marco
3 juli 2024
·
Stannade 5 nätter
El hotel está muy bien ubicado en el primer cuadro del centro, lo que lo hace muy conveniente. Cuenta con un excelente restaurante y los servicios asociados estan de primer nivel. falla la conexion wifi y la regadera y la temperatura del agua pueden mejorarse
El hotel está muy bien ubicado en el primer cuadro del centro, lo que lo hace muy conveniente. Cuenta con un excelente restaurante y los servicios asociados estan de primer nivel. falla la conexion wifi y la regadera y la temperatura del agua pueden mejorarse
6
Laura E
9 dec. 2025
·
Stannade 5 nätter
Había demasiado ruido en las noches después de las 12 y en la madrugada, gente hablando muy fuerte, y en las mañanas muy temprano, lo mismo, azotones de puertas, etc.
Había demasiado ruido en las noches después de las 12 y en la madrugada, gente hablando muy fuerte, y en las mañanas muy temprano, lo mismo, azotones de puertas, etc.
8
Daniel
18 maj 2023
·
Stannade 6 nätter
Very well kept old hotel. The patio area is very well decorated. Service in restaurant and cleaning service were exceptional. The 1st room we were assigned to was large and bathroom was large, but it was to the side of the street and very noisy. Honking cars very early in the morning, car alarms going off, people yelling. Didn't get much rest. We requested to be moved and they were very accommodating. Got another room on other side of hotel, so it was very quiet. Smaller room and bathroom. Not much ventilation when corridor window was opened to let cool air in. The air conditioner is controlled by the hotel between 9:00 p.m. and 9:00 a.m., so it got very hot at night. I would try to turn it on at 9:00 a.m., but it would not go on - had to call front desk each morning for them to come turn on. Keeping the A/C on all day was only way for room to stay comfortable during night. We like to sleep cool, so I should be able to control my own temperature in the room. Maybe if ventilation would have been better when we opened the window, that may have been enough since it does get cold at night in San Cristobal de Las Casas. All staff was very nice and provided exceptional service.
Very well kept old hotel. The patio area is very well decorated. Service in restaurant and cleaning service were exceptional. The 1st room we were assigned to was large and bathroom was large, but it was to the side of the street and very noisy. Honking cars very early in the morning, car alarms going off, people yelling. Didn't get much rest. We requested to be moved and they were very accommodating. Got another room on other side of hotel, so it was very quiet. Smaller room and bathroom. Not much ventilation when corridor window was opened to let cool air in. The air conditioner is controlled by the hotel between 9:00 p.m. and 9:00 a.m., so it got very hot at night. I would try to turn it on at 9:00 a.m., but it would not go on - had to call front desk each morning for them to come turn on. Keeping the A/C on all day was only way for room to stay comfortable during night. We like to sleep cool, so I should be able to control my own temperature in the room. Maybe if ventilation would have been better when we opened the window, that may have been enough since it does get cold at night in San Cristobal de Las Casas. All staff was very nice and provided exceptional service.
8
Robert
15 okt. 2024
·
Stannade 6 nätter
Beautiful hotel located in the heart of San Cristóbal. The staff were friendly and the place was spotless with great food. The evening street noise was a bit excessive in my first room but I was allowed to move to an interior room that was much better. There was also a problem with the internet that was not resolved during my stay of 6 days.
Beautiful hotel located in the heart of San Cristóbal. The staff were friendly and the place was spotless with great food. The evening street noise was a bit excessive in my first room but I was allowed to move to an interior room that was much better. There was also a problem with the internet that was not resolved during my stay of 6 days.
10
Yosselin
19 sep. 2024
·
Stannade 2 nätter
Un hotel muy acogedor, con habitaciones limpias y cómodas. El personal muy atento y con excelente actitud de servicio. Cenamos un día el su restaurante Tarumba y estuvo excepcional, la atención y la comida. El único “pero” sería que el wifi falla mucho.
Un hotel muy acogedor, con habitaciones limpias y cómodas. El personal muy atento y con excelente actitud de servicio. Cenamos un día el su restaurante Tarumba y estuvo excepcional, la atención y la comida. El único “pero” sería que el wifi falla mucho.
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Service
Servicen beskrivs allmänt som vänlig, uppmärksam och hjälpsam, där personalen ofta går utöver det vanliga. Ett fåtal gäster upplevde brister i receptionen eller vid problemlösning.
Relaterade gästrecensioner
6
Tamara Noriega
27 juli 2025
·
Stannade 14 nätter
We stayed for two full weeks. Overall, everything was okay. We booked a family room, but one of the showers didn’t have hot water. We reported it, and the staff responded promptly. Unfortunately, the reception experience was poor and not welcoming at all. From the moment we arrived, there was little effort to make us feel at home or to provide basic information about the hotel. We had heard that the hotel offered many amenities and had unique features, but no one gave us a tour or even explained what was available. What was truly surprising is that after two weeks of staying there, it was El Secreto—the restaurant of a completely different hotel next door—where someone finally took the time to explain the concept and design of our hotel. It was honestly unbelievable that an external staff member did more to inform us than the hotel’s own team. We also had a disappointing experience with the restaurant hostess when ordering room service. She asked about food allergies, and when I mentioned I was allergic to mushrooms, she laughed with the waiter, saying the dish I ordered “obviously” didn’t contain mushrooms. It felt unprofessional and disrespectful. Really, the hotel has a good reputation, but it is not worth it.
We stayed for two full weeks. Overall, everything was okay. We booked a family room, but one of the showers didn’t have hot water. We reported it, and the staff responded promptly. Unfortunately, the reception experience was poor and not welcoming at all. From the moment we arrived, there was little effort to make us feel at home or to provide basic information about the hotel. We had heard that the hotel offered many amenities and had unique features, but no one gave us a tour or even explained what was available. What was truly surprising is that after two weeks of staying there, it was El Secreto—the restaurant of a completely different hotel next door—where someone finally took the time to explain the concept and design of our hotel. It was honestly unbelievable that an external staff member did more to inform us than the hotel’s own team. We also had a disappointing experience with the restaurant hostess when ordering room service. She asked about food allergies, and when I mentioned I was allergic to mushrooms, she laughed with the waiter, saying the dish I ordered “obviously” didn’t contain mushrooms. It felt unprofessional and disrespectful. Really, the hotel has a good reputation, but it is not worth it.
10
Katherine
5 dec. 2023
·
Stannade 1 natt
Staff service was more than excellent. We arrived early (10AM approximately) and the room was ready, we didn't have to wait and was given to us. The quietness was awesome, the hotel itself is beautiful. shoutout for Guadalupe at Tarumba Resturant and Fernando who help us with the baggages and taxi in our check out. He also have us an extra towel and water without even asking him for it.
Staff service was more than excellent. We arrived early (10AM approximately) and the room was ready, we didn't have to wait and was given to us. The quietness was awesome, the hotel itself is beautiful. shoutout for Guadalupe at Tarumba Resturant and Fernando who help us with the baggages and taxi in our check out. He also have us an extra towel and water without even asking him for it.
10
Edgar
20 feb. 2025
·
Stannade 2 nätter
We had a fantastic stay here. The rooms are well-equipped and very comfortable. The staff is very friendly and they genuinely care about your experience. The decor and ambiance fit the town perfectly and the location could not have been better. You can walk everywhere, and there are plenty of restaurant options nearby. Highly recommended and will definitely be back here.
We had a fantastic stay here. The rooms are well-equipped and very comfortable. The staff is very friendly and they genuinely care about your experience. The decor and ambiance fit the town perfectly and the location could not have been better. You can walk everywhere, and there are plenty of restaurant options nearby. Highly recommended and will definitely be back here.
10
Laura
1 feb. 2025
·
Stannade 2 nätter
Nice hotel with a great restaurant. The staff was very kind. Fernando the bell man went out of his way to help us with our rental car troubles. Thank you!
Nice hotel with a great restaurant. The staff was very kind. Fernando the bell man went out of his way to help us with our rental car troubles. Thank you!
10
Enrique
23 apr. 2025
·
Stannade 4 nätter
The staff is great, they were very accomodating to our needs. I have stayed here in the past and will continue to chose them. Great place!
The staff is great, they were very accomodating to our needs. I have stayed here in the past and will continue to chose them. Great place!
10
Rosa
13 okt. 2025
·
Stannade 5 nätter
Undoubtedly one of the most beautiful hotels in SC. Would stay again. The staff is phenomenal.
Undoubtedly one of the most beautiful hotels in SC. Would stay again. The staff is phenomenal.
6
Iliana Jaime
14 jan. 2024
·
Stannade 4 nätter
The lobby area and patio was nice visibly, but their restaurant food wasn’t good. I stayed 4 nights and they never had Mexican bread (pan dulce) to accompany your coffee. I and my husband got really sick with a fever, chills, and food poisoning. I went to the front desk and told them and they replied that everyone gets sick when they visit that town. I had to go look for a pharmacy as they were very unhelpful and offered no support. Their concern was only to know if we ate elsewhere to blame the other restaurants. All their food is extremely condimented and everything has a sauce. I wasn’t impressed at all. The city is overrated. It dirty and most of the city has graffiti on all their homes. It didn’t feel safe at all.
The lobby area and patio was nice visibly, but their restaurant food wasn’t good. I stayed 4 nights and they never had Mexican bread (pan dulce) to accompany your coffee. I and my husband got really sick with a fever, chills, and food poisoning. I went to the front desk and told them and they replied that everyone gets sick when they visit that town. I had to go look for a pharmacy as they were very unhelpful and offered no support. Their concern was only to know if we ate elsewhere to blame the other restaurants. All their food is extremely condimented and everything has a sauce. I wasn’t impressed at all. The city is overrated. It dirty and most of the city has graffiti on all their homes. It didn’t feel safe at all.
10
Sarah
3 sep. 2025
·
Stannade 3 nätter
We had a wonderful Time - hotel is very stylish and comfortable and the staff are fantastic - friendly and charming. The food in the restaurant was extremely good too for breakfast and dinner with local ingredients and all with the chefs little twist on things. I look forward to returning
We had a wonderful Time - hotel is very stylish and comfortable and the staff are fantastic - friendly and charming. The food in the restaurant was extremely good too for breakfast and dinner with local ingredients and all with the chefs little twist on things. I look forward to returning
10
Jose Luis
24 maj 2025
·
Stannade 3 nätter
Beds and sheets are so comfortable, rooms as well. The restaurant has a great menu with local and internacional ingredients that are unique. The staff is very friendly and attentive to the needs of the guests. The location of the hotel is on a very convenient place near the Cathedral, restaurants, bars and many other establishments. You walk and explore all the area. I recommend it for sure.
Beds and sheets are so comfortable, rooms as well. The restaurant has a great menu with local and internacional ingredients that are unique. The staff is very friendly and attentive to the needs of the guests. The location of the hotel is on a very convenient place near the Cathedral, restaurants, bars and many other establishments. You walk and explore all the area. I recommend it for sure.
10
Maria Anette
13 maj 2025
·
Stannade 1 natt
Víctor en la recepción nos trató super bien, nos ayudó incluso con un contratiempo que tuvimos, fue muy amable y servicial. Si visitan el hotel, pregunten por él. El hotel es lindo, y etsá muy bien ubicado, justo a la vuelta del andador y a 2 cuadras de los restaurantes. Los cuartos cuentan con aire acondicionado y agua caliente, el hotel es relativamente cómodo y bien ubicado para pasear 1 o dos días por San Cristóbal.
Víctor en la recepción nos trató super bien, nos ayudó incluso con un contratiempo que tuvimos, fue muy amable y servicial. Si visitan el hotel, pregunten por él. El hotel es lindo, y etsá muy bien ubicado, justo a la vuelta del andador y a 2 cuadras de los restaurantes. Los cuartos cuentan con aire acondicionado y agua caliente, el hotel es relativamente cómodo y bien ubicado para pasear 1 o dos días por San Cristóbal.
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Läge
Exceptionellt centralt och med gångavstånd till andadores, katedralen och många restauranger och caféer. Det praktiska läget kan medföra en del buller från gatan eller innergården.
Relaterade gästrecensioner
8
Cynthia
9 juli 2025
·
Stannade 5 nätter
Great location, great staff
Great location, great staff
10
Susan
24 apr. 2025
·
Stannade 5 nätter
A beautifully designed hotel retaining all its colonial features. The staff were very welcoming and helpful. My superior room was comfortable, but it was external / street side so there was traffic noise from very early in the morning. I live in London and I had jet lag so it didn’t bother me. If you are a light sleeper request an internal courtyard room. The location is excellent for exploring San Cristobal.
A beautifully designed hotel retaining all its colonial features. The staff were very welcoming and helpful. My superior room was comfortable, but it was external / street side so there was traffic noise from very early in the morning. I live in London and I had jet lag so it didn’t bother me. If you are a light sleeper request an internal courtyard room. The location is excellent for exploring San Cristobal.
10
Isaura Muniz
23 juli 2025
·
Stannade 1 natt
El lugar está muy cerca del centro, lo cual es una gran ventaja si se desea explorar la ciudad a pie o tener acceso rápido a restaurantes, tiendas y transporte. Es cómodo, limpio y bien cuidado. Ideal para una estancia tranquila y sin complicaciones.
El lugar está muy cerca del centro, lo cual es una gran ventaja si se desea explorar la ciudad a pie o tener acceso rápido a restaurantes, tiendas y transporte. Es cómodo, limpio y bien cuidado. Ideal para una estancia tranquila y sin complicaciones.
10
juan
16 aug. 2024
·
Stannade 2 nätter
Property was in the heart of the city. Everything needed as far as food and entertainment was walking distance. Very clean and well kept. Would definitely recommend
Property was in the heart of the city. Everything needed as far as food and entertainment was walking distance. Very clean and well kept. Would definitely recommend
10
Matthew
1 jan. 2025
·
Stannade 2 nätter
Very pleasant stay, great location, was comfortable, and had everything I needed.
Very pleasant stay, great location, was comfortable, and had everything I needed.
8
Gabriela
28 dec. 2024
·
Stannade 2 nätter
This hotel is located one block from one of the main “andadores” roads of the city and less than two blocks from the main plaza. Everything is close within walking distance. The area is very safe. The hotel has a lot of history and is unique. It’s architecture is very beautiful. The only thing we didn't like is that it is not quiet, one of the two nights we stayed, the other guests were very noisy.
This hotel is located one block from one of the main “andadores” roads of the city and less than two blocks from the main plaza. Everything is close within walking distance. The area is very safe. The hotel has a lot of history and is unique. It’s architecture is very beautiful. The only thing we didn't like is that it is not quiet, one of the two nights we stayed, the other guests were very noisy.
10
John
15 juni 2025
·
Stannade 5 nätter
Great location in the heart of the city. The restaurant was very good, we would definitely stay here again.
Great location in the heart of the city. The restaurant was very good, we would definitely stay here again.
10
David
17 mars 2024
·
Stannade 2 nätter
Espectacular lugar, acogedor. La atención de primera desde que llegas a recepción, guía a tu habitación, atención en restaurante. Te hacen sentir cómodo y familiar. Una ve tan es que está a una cuadra del zócalo, y de los tres andadores de tiendas, cafés, bares
Espectacular lugar, acogedor. La atención de primera desde que llegas a recepción, guía a tu habitación, atención en restaurante. Te hacen sentir cómodo y familiar. Una ve tan es que está a una cuadra del zócalo, y de los tres andadores de tiendas, cafés, bares
10
Jose Luis
24 maj 2025
·
Stannade 3 nätter
Beds and sheets are so comfortable, rooms as well. The restaurant has a great menu with local and internacional ingredients that are unique. The staff is very friendly and attentive to the needs of the guests. The location of the hotel is on a very convenient place near the Cathedral, restaurants, bars and many other establishments. You walk and explore all the area. I recommend it for sure.
Beds and sheets are so comfortable, rooms as well. The restaurant has a great menu with local and internacional ingredients that are unique. The staff is very friendly and attentive to the needs of the guests. The location of the hotel is on a very convenient place near the Cathedral, restaurants, bars and many other establishments. You walk and explore all the area. I recommend it for sure.
8
Emmanuel
17 juli 2025
·
Stannade 3 nätter
Excelente ubicación
Excelente ubicación
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Måltider
Middagen på plats (särskilt Tarumba) får starkt beröm för kvalitet, smak och atmosfär. Vissa gäster rapporterade långsam eller inkonsekvent service och vid enstaka tillfällen högre priser eller kalla rätter.
Relaterade gästrecensioner
8
Alberto
15 okt. 2025
·
Stannade 4 nätter
Restaurant service was very slow. We cancelled our order and had bfast at another place
Restaurant service was very slow. We cancelled our order and had bfast at another place
10
Gerardo
19 okt. 2025
·
Stannade 4 nätter
Rooms were clean and bed was comfortable. The dining was amazing. I have to say I miss the meals that were on the menu. The staff was super friendly and always attentive. We will definitely stay there again.
Rooms were clean and bed was comfortable. The dining was amazing. I have to say I miss the meals that were on the menu. The staff was super friendly and always attentive. We will definitely stay there again.
10
veronica
2 juli 2025
·
Stannade 3 nätter
This hotel is beautiful. It has a rustic look with plants everywhere. One of our favorite breakfast was located on site Tarumba. Best location to all tourist sites.
This hotel is beautiful. It has a rustic look with plants everywhere. One of our favorite breakfast was located on site Tarumba. Best location to all tourist sites.
10
John
15 juni 2025
·
Stannade 5 nätter
Great location in the heart of the city. The restaurant was very good, we would definitely stay here again.
Great location in the heart of the city. The restaurant was very good, we would definitely stay here again.
8
María
30 jan. 2025
·
Stannade 3 nätter
El agua regadera no tan caliente . La comida y desayuno muy rico pero siempre lo traían frío ,
El agua regadera no tan caliente . La comida y desayuno muy rico pero siempre lo traían frío ,
6
Iliana Jaime
14 jan. 2024
·
Stannade 4 nätter
The lobby area and patio was nice visibly, but their restaurant food wasn’t good. I stayed 4 nights and they never had Mexican bread (pan dulce) to accompany your coffee. I and my husband got really sick with a fever, chills, and food poisoning. I went to the front desk and told them and they replied that everyone gets sick when they visit that town. I had to go look for a pharmacy as they were very unhelpful and offered no support. Their concern was only to know if we ate elsewhere to blame the other restaurants. All their food is extremely condimented and everything has a sauce. I wasn’t impressed at all. The city is overrated. It dirty and most of the city has graffiti on all their homes. It didn’t feel safe at all.
The lobby area and patio was nice visibly, but their restaurant food wasn’t good. I stayed 4 nights and they never had Mexican bread (pan dulce) to accompany your coffee. I and my husband got really sick with a fever, chills, and food poisoning. I went to the front desk and told them and they replied that everyone gets sick when they visit that town. I had to go look for a pharmacy as they were very unhelpful and offered no support. Their concern was only to know if we ate elsewhere to blame the other restaurants. All their food is extremely condimented and everything has a sauce. I wasn’t impressed at all. The city is overrated. It dirty and most of the city has graffiti on all their homes. It didn’t feel safe at all.
10
Franz
10 maj 2025
·
Stannade 2 nätter
Muy bonito el hotel y una muy buena ubicación. Un poco mejorar los tiempos de entrega de comida en el restaurante ya que esperamos más de 1 hora por nuestros platos.
Muy bonito el hotel y una muy buena ubicación. Un poco mejorar los tiempos de entrega de comida en el restaurante ya que esperamos más de 1 hora por nuestros platos.
10
Sarah
3 sep. 2025
·
Stannade 3 nätter
We had a wonderful Time - hotel is very stylish and comfortable and the staff are fantastic - friendly and charming. The food in the restaurant was extremely good too for breakfast and dinner with local ingredients and all with the chefs little twist on things. I look forward to returning
We had a wonderful Time - hotel is very stylish and comfortable and the staff are fantastic - friendly and charming. The food in the restaurant was extremely good too for breakfast and dinner with local ingredients and all with the chefs little twist on things. I look forward to returning
10
Jose Luis
24 maj 2025
·
Stannade 3 nätter
Beds and sheets are so comfortable, rooms as well. The restaurant has a great menu with local and internacional ingredients that are unique. The staff is very friendly and attentive to the needs of the guests. The location of the hotel is on a very convenient place near the Cathedral, restaurants, bars and many other establishments. You walk and explore all the area. I recommend it for sure.
Beds and sheets are so comfortable, rooms as well. The restaurant has a great menu with local and internacional ingredients that are unique. The staff is very friendly and attentive to the needs of the guests. The location of the hotel is on a very convenient place near the Cathedral, restaurants, bars and many other establishments. You walk and explore all the area. I recommend it for sure.
10
EMMANUEL
21 sep. 2025
·
Stannade 4 nätter
Muy buen hotel, excelente restaurante
Muy buen hotel, excelente restaurante
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10
Luis
för 2 veckor sedan
·
Stannade 2 nätter
Habitaciones limpias, la ubicacion es excelente
Habitaciones limpias, la ubicacion es excelente
10
Luis R.
för 3 veckor sedan
·
Stannade 1 natt
The place is beautiful, the room was very comfortable with view to the central patio. The staff was very friendly and willing to help. Would definitely stay here again.
The place is beautiful, the room was very comfortable with view to the central patio. The staff was very friendly and willing to help. Would definitely stay here again.
10
Rebeca
för 4 veckor sedan
·
Stannade 2 nätter
Excelente
Excelente
6
Fidelio
4 sep. 2026
·
Stannade 1 natt
Un hotel céntrico su restaurante es genial. Pero mucho ruido, imposible descansar, motos, coches, ruido de los antros. Sobretodo si te toca hospedarte sobre cualquiera de las dos calles. Todo lo demás bien pero no tuve buena experiencia por esta razón. Además las conversaciones de los huéspedes se escuchan demasiado de una habitación a la otra. Presenciamos una discusión y solicitamos ayuda al wats app que te proporcionan y garantizan atención las 24 horas y hasta hoy ni una gotita de atención.
Un hotel céntrico su restaurante es genial. Pero mucho ruido, imposible descansar, motos, coches, ruido de los antros. Sobretodo si te toca hospedarte sobre cualquiera de las dos calles. Todo lo demás bien pero no tuve buena experiencia por esta razón. Además las conversaciones de los huéspedes se escuchan demasiado de una habitación a la otra. Presenciamos una discusión y solicitamos ayuda al wats app que te proporcionan y garantizan atención las 24 horas y hasta hoy ni una gotita de atención.
10
mildred
3 sep. 2026
·
Stannade 5 nätter
Excelente personal, el lugar super bonito y limpio, las camas comodas, cuarto amplio baño con agua caliente tv con cable , no tengo quejas
Excelente personal, el lugar super bonito y limpio, las camas comodas, cuarto amplio baño con agua caliente tv con cable , no tengo quejas
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Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
oktober 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
november 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-10-30: 94.99298914375305USD
- 2026-10-31: 138.55949286003113USD
- 2026-11-01: 131.75597671089173USD
- 2026-11-02: 131.91265096321106USD
- 2026-11-03: NO DATA
- 2026-11-04: 122.06632217025756USD
- 2026-11-05: 122.2061989048004USD
- 2026-11-06: 149.23453339004516USD
- 2026-11-07: 149.60409587783812USD
- 2026-11-08: 122.30475289077758USD
- 2026-11-09: 126.3401492389679USD
- 2026-11-10: 121.47105746269226USD
- 2026-11-11: 123.49867600288391USD
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: 133.13410832710267USD
- 2026-11-18: 83.3365034160614USD
- 2026-11-19: 123.49867600288391USD
- 2026-11-20: 149.60409587783812USD
- 2026-11-21: 149.60409587783812USD
- 2026-11-22: 123.49867600288391USD
- 2026-11-23: 123.49867600288391USD
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: 110.98815831031798USD
- 2026-11-30: 83.3365034160614USD
- 2026-12-01: 81.31975838356017USD
- 2026-12-02: 81.31975838356017USD
- 2026-12-03: 81.32840077056885USD
- 2026-12-04: 87.79654785232543USD
- 2026-12-05: 89.23583440093994USD
- 2026-12-06: 81.32840077056885USD
- 2026-12-07: 81.32840077056885USD
- 2026-12-08: 81.31835645332336USD
- 2026-12-09: 81.31835645332336USD
- 2026-12-10: 97.94549696426391USD
- 2026-12-11: 90.89703624801635USD
- 2026-12-12: 90.89703624801635USD
- 2026-12-13: 83.3365034160614USD
- 2026-12-14: 83.3365034160614USD
- 2026-12-15: 83.3365034160614USD
- 2026-12-16: 84.2461937210083USD
- 2026-12-17: 83.3365034160614USD
- 2026-12-18: 88.35678140068053USD
- 2026-12-19: 90.36488404617309USD
- 2026-12-20: 79.05120445480347USD
- 2026-12-21: 81.32840077056885USD
- 2026-12-22: 79.3202895767212USD
- 2026-12-23: 79.3202895767212USD
- 2026-12-24: 118.47840656661987USD
- 2026-12-25: 119.79371632118225USD
- 2026-12-26: 115.46623977584838USD
- 2026-12-27: 119.79371632118225USD
- 2026-12-28: NO DATA
- 2026-12-29: 134.52319038619996USD
- 2026-12-30: 133.89063775367737USD
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