CASA LUCIANA Condesa
From
US$ 308
/noite
Selecione datas para ver preços e disponibilidade
From
US$ 308
/noite
Sobre este alojamento
Mime-se com uma ida ao spa e desfrute de massagens. O espaço inclui também Wi-fi grátis e apoio para excursões/compra de bilhetes.
Comodidades
Mime-se com uma ida ao spa e desfrute de massagens. O espaço inclui também Wi-fi grátis e apoio para excursões/compra de bilhetes.
Comodidades para negócios
As principais comodidades incluem uma receção aberta 24 horas, armazenamento de bagagem e um cofre na receção.
Restaurante
Peça o seu cocktail favorito no bar/lounge. Comece as suas manhãs da melhor forma com um pequeno-almoço preparado no momento grátis, servido diariamente entre as 8:30 e as 11:00.
Quartos
Sinta-se em casa num dos 8 quartos com Smart TV. As camas têm colchões viscoelástico, edredões de penas e lençóis de algodão egípcio. As unidades contam com uma varanda. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de um polibã com um chuveiro fixo e artigos de higiene exclusivos.
Localização
No coração de Cidade do México, Casa Luciana Condesa ficará a 5 minutos de carro de Castillo de Chapultepec e de Monumento ao Anjo da Independência. Este hotel de luxo está a 3,3 km (2 mi) de Paseo de la Reforma e a 5,7 km (3,5 mi) de Auditorio Nacional.
O que há nas proximidades
Parque México(0.4 milhas)
Parque Espanha(0.5 milhas)
Parque Chapultepec(0.7 milhas)
Avenida Insurgentes(0.7 milhas)
Auditório Blackberry(0.7 milhas)
Mercado Medellín(0.9 milhas)
Monumento a los Niños Héroes(1.1 milhas)
Paseo de la Reforma(1.1 milhas)
Fonte Cibeles(1.1 milhas)
Torre Mayor(1.1 milhas)
Metropoli Patriotismo(1.1 milhas)
Castillo de Chapultepec(1.2 milhas)
MUCA Roma(1.2 milhas)
Fuente de la Diana Cazadora(1.3 milhas)
Jardim Zoológico de Chapultepec(1.3 milhas)
Aeroporto Internacional Benito Juarez (MEX)(7.9 milhas)
Santa Lucía, México (NLU-Felipe Ángeles Int.)(28 milhas)
Toluca, Estado do México (TLC-Aeroporto Internacional de Toluca)(33.7 milhas)
Banheira de hidromassagem/Jacúzi
Quartos de não fumadores
Serviço de quartos
Serviços de limpeza
Cofre
Jardim
Localização
416 Campeche Hipodromo Condesa, Cuauhtémoc, Hipódromo Condesa, Cidade do México, México
Parque México (0.4 milhas)
Parque Espanha (0.5 milhas)
Parque Chapultepec (0.7 milhas)
Avenida Insurgentes (0.7 milhas)
Auditório Blackberry (0.7 milhas)
Mercado Medellín (0.9 milhas)
Opções de quartos
8
Quarto Duplo Superior
1 Cama De Casal Grande
Dormidas 2
280 ft²
VarandaWi-Fi (gratuito)Casa de banho privadaÁrea de trabalho para computador portátil
10
Quarto Duplo Premium, banheira de hidromassagem grande
1 Cama De Casal Grande
Dormidas 2
312 ft²
VarandaWi-Fi (gratuito)Casa de banho privadaÁrea de trabalho para computador portátilBanheira de hidromassagem privada interiorBanheira de hidromassagem privada
9
Quarto Duplo Standard
1 Cama De Casal Grande
Dormidas 2
269 ft²
VarandaWi-Fi (gratuito)Casa de banho privadaÁrea de trabalho para computador portátil
11
Quarto Duplo Deluxe, banheira de hidromassagem grande
1 Cama De Casal Grande
Dormidas 2
312 ft²
VarandaWi-Fi (gratuito)Casa de banho privadaÁrea de trabalho para computador portátil
Avaliações dos hóspedes sobre CASA LUCIANA Condesa
8.8
Fabuloso
Com base em 218 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
A CASA LUCIANA Condesa é um pequeno e elegante hotel boutique em La Condesa, onde os hóspedes elogiam consistentemente a equipe acolhedora, os espaços lindamente projetados e a localização central, de fácil acesso a pé, com comentários frequentes sobre os deliciosos cafés da manhã inclusos e o ambiente geral tranquilo.
Instalações
Limpeza
Quartos
Serviço
Localização
Restaurante
Isto foi útil?
O que pensam os hóspedes
A CASA LUCIANA Condesa é um pequeno e elegante hotel boutique em La Condesa, onde os hóspedes elogiam consistentemente a equipe acolhedora, os espaços lindamente projetados e a localização central, de fácil acesso a pé, com comentários frequentes sobre os deliciosos cafés da manhã inclusos e o ambiente geral tranquilo.
Os quartos são confortáveis e elegantes, mas vários comentários observam a ausência de ar condicionado; o resfriamento geralmente requer abrir as janelas, o que pode permitir a entrada de ruído da rua. O terraço na cobertura e a banheira de hidromassagem, além de um pequeno spa e bar, são os pontos altos, enquanto a propriedade não possui elevador. O serviço é amplamente descrito como gentil e atencioso, no entanto, vários hóspedes relataram problemas de comunicação ou acesso, café da manhã lento ou com poucos funcionários e ocasionais falhas na manutenção ou limpeza. Espere uma base boutique serena em Condesa, ideal para viajantes que não se importam com a falta de ar condicionado ou elevador.
Instalações
Limpeza
Quartos
Serviço
Localização
Restaurante
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Os hóspedes destacam o terraço na cobertura com banheira de hidromassagem, um spa agradável e um pequeno bar. Uma observação recorrente é a falta de elevador.
Avaliações dos hóspedes relacionadas
10
Roger
3 de set. de 2025
·
A estadia foi de 3 noites
Very clean and nice place Rooms are beautiful and comfortable Jacuzzi on the rooftop area Good breakfast
Very clean and nice place Rooms are beautiful and comfortable Jacuzzi on the rooftop area Good breakfast
10
Eduardo
24 de nov. de 2024
·
A estadia foi de 1 noite
Excelente opción en La Condesa, la decoración es de muy buen gusto, el cuarto está muy bien equipado y el SPA es maravilloso. Me gustaría regresar.
Excelente opción en La Condesa, la decoración es de muy buen gusto, el cuarto está muy bien equipado y el SPA es maravilloso. Me gustaría regresar.
10
Shachar
18 de jun. de 2025
·
A estadia foi de 3 noites
Small, intimate, few frills but super modern and clean. Trendy in a laid back kind of way. No AC but giant fan and huge openable door length windows - so no need. Room wasn’t huge but didn’t feel small. Perfect size. Warm staff. And above all: location. Location. Location. La Condesa. Quiet side street near everything. Great tacos up the block. Bars nearby. Saint bakery around the corner. Ámsterdam Ave and the parks - less than 5 min walk. Such a small hotel overall: would be perfect to take over for a large family gathering or bunch of friends (Downside, if it matters: 3 floors but no elevator).
Small, intimate, few frills but super modern and clean. Trendy in a laid back kind of way. No AC but giant fan and huge openable door length windows - so no need. Room wasn’t huge but didn’t feel small. Perfect size. Warm staff. And above all: location. Location. Location. La Condesa. Quiet side street near everything. Great tacos up the block. Bars nearby. Saint bakery around the corner. Ámsterdam Ave and the parks - less than 5 min walk. Such a small hotel overall: would be perfect to take over for a large family gathering or bunch of friends (Downside, if it matters: 3 floors but no elevator).
10
Vanessa
13 de dez. de 2025
·
A estadia foi de 3 noites
This was an amazing place. Great location, safe and peaceful. The staff was so kind and nice. Comfy bed. Spacious room. Also very clean..i loved my stay here. Only thing is that it has no elevator, but the staff was amazing at carrying our luggage. I would definitely stay here again.
This was an amazing place. Great location, safe and peaceful. The staff was so kind and nice. Comfy bed. Spacious room. Also very clean..i loved my stay here. Only thing is that it has no elevator, but the staff was amazing at carrying our luggage. I would definitely stay here again.
10
Peyton
14 de nov. de 2024
·
A estadia foi de 3 noites
Great location, super safe, lovely staff, beautiful rooftop. We absolutely loved our visit!!
Great location, super safe, lovely staff, beautiful rooftop. We absolutely loved our visit!!
10
Monica
17 de mar. de 2025
·
A estadia foi de 4 noites
The hotel was a hidden oasis. Facilities were nice. Only feedback I have is I would have liked a mini fridge in the rooms. However we enjoyed our stay.
The hotel was a hidden oasis. Facilities were nice. Only feedback I have is I would have liked a mini fridge in the rooms. However we enjoyed our stay.
10
Shani
22 de jun. de 2023
·
A estadia foi de 2 noites
The staff at Casa Luciana were so friendly and always ready to provide excellent service. The rooftop lounge and spa area were a pleasant surprise, and the rooms were chic and comfortable. Would definitely stay here again!
The staff at Casa Luciana were so friendly and always ready to provide excellent service. The rooftop lounge and spa area were a pleasant surprise, and the rooms were chic and comfortable. Would definitely stay here again!
10
Mike
11 de jan. de 2026
·
A estadia foi de 1 noite
Beautiful hotel in a perfect location. The hotel and rooms are stunning, with very comfortable beds, nice bathrooms, and TVs. The rooftop area is fantastic, and we enjoyed using the hot tub. The staff were incredibly friendly and welcoming, and the breakfast was excellent. We had a great stay.
Beautiful hotel in a perfect location. The hotel and rooms are stunning, with very comfortable beds, nice bathrooms, and TVs. The rooftop area is fantastic, and we enjoyed using the hot tub. The staff were incredibly friendly and welcoming, and the breakfast was excellent. We had a great stay.
10
Ryan
14 de mai. de 2025
·
A estadia foi de 5 noites
Amazing stay! Highly recommend. Breakfast was incredible. Rooftop amazing relaxing and hottub was perfect!
Amazing stay! Highly recommend. Breakfast was incredible. Rooftop amazing relaxing and hottub was perfect!
2
VIVIANA
2 de nov. de 2024
·
A estadia foi de 1 noite
When you pay 500 USD per night there are things you expect. We arrived at 8:00pm to a place that had only one person working. We wanted to have some dinner at the room but that wasn’t available l. I ordered some hot chocolate that I had to fetch and bring to my room, while entering the room there is a very thin step that I didn’t notice and I fall, spilling the chocolate on the floor and on the duvet. I went down to ask for assistance and there was no one. I cleaned as best as I could using a towel. Next morning, only one staff member taking care of everything including making breakfast. We were hungry but the poor guy asked if we could wait for half an hour. When we returned, more than half on the few options were no longer available. After I left and without previous notice, the hotel charged me an extra 1500 pesos to clean the hot chocolate spill. I tried contacting the manager but it was a waste of time. The place might look nice on the pictures, but the rooms and the bed are smaller than expected. The Terrance had no service and the jacuzzi was empty. With so many nice places to stay at Condesa, I recommend you use your money wisely and go elsewhere.
When you pay 500 USD per night there are things you expect. We arrived at 8:00pm to a place that had only one person working. We wanted to have some dinner at the room but that wasn’t available l. I ordered some hot chocolate that I had to fetch and bring to my room, while entering the room there is a very thin step that I didn’t notice and I fall, spilling the chocolate on the floor and on the duvet. I went down to ask for assistance and there was no one. I cleaned as best as I could using a towel. Next morning, only one staff member taking care of everything including making breakfast. We were hungry but the poor guy asked if we could wait for half an hour. When we returned, more than half on the few options were no longer available. After I left and without previous notice, the hotel charged me an extra 1500 pesos to clean the hot chocolate spill. I tried contacting the manager but it was a waste of time. The place might look nice on the pictures, but the rooms and the bed are smaller than expected. The Terrance had no service and the jacuzzi was empty. With so many nice places to stay at Condesa, I recommend you use your money wisely and go elsewhere.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A maioria dos comentários descreve a propriedade e os quartos como muito limpos e bem conservados. Alguns relataram falhas, como cantos empoeirados, pisos sujos ou limpeza negligenciada.
Avaliações dos hóspedes relacionadas
10
Rose
24 de ago. de 2024
·
A estadia foi de 4 noites
Quiet boutique hotel in La Condesa. Staff was very accommodating and the room was spacious and clean. Feels more like staying in a small bnb than a hotel, which was lovely. Neighborhood around the hotel is also pretty quiet and very walkable, a few blocks to beautiful parks. Would definitely go back.
Quiet boutique hotel in La Condesa. Staff was very accommodating and the room was spacious and clean. Feels more like staying in a small bnb than a hotel, which was lovely. Neighborhood around the hotel is also pretty quiet and very walkable, a few blocks to beautiful parks. Would definitely go back.
8
Andrea
5 de jun. de 2024
·
A estadia foi de 2 noites
Very nice place and staff. I only recommend they wash their bed sheets because they very obviously do not.
Very nice place and staff. I only recommend they wash their bed sheets because they very obviously do not.
8
Carlos
29 de jun. de 2024
·
A estadia foi de 2 noites
No nos limpiaron la habitación en nuestra estadía, el hotel está hermoso, y muy bien ubicado
No nos limpiaron la habitación en nuestra estadía, el hotel está hermoso, y muy bien ubicado
8
antonette
18 de nov. de 2025
·
A estadia foi de 3 noites
Love the location . Clean room and friendly staff
Love the location . Clean room and friendly staff
4
RENAN
30 de out. de 2024
·
A estadia foi de 1 noite
Casa Luciana was one of the most unpleasant hotel experiences I’ve had in recent times. Upon arrival, we spent several minutes at the door trying to ring the doorbell, which was not working properly. The staff’s reception was impersonal and unwelcoming. There is no elevator. The room, in my view, had dust in the corners and was not cleaned properly. Don’t expect any welcome message or anything of the sort. There is no minibar or air conditioning in the rooms, only a ceiling fan. You receive water in a jar upon arrival, with no indication of its source or quality. We accidentally locked the bathroom door, which got locked from the inside. When we asked for assistance at the front desk, we were handed a container with 200 unmarked keys, left to try each one until we could open the door. When we ordered sparkling wine from the menu, we were informed that none was available. The Wi-Fi wasn’t working, and consequently, neither was the television. Breakfast was supposed to start at 8:00 am, but on the third day of our stay, we left at 8:00 and walked past the breakfast area, which was completely inactive. Two guests were waiting for someone to arrive to start the breakfast service. The room cleaning service basically makes the bed. Used glasses and cups are left exactly where you put them. I have never seen service like this—awful. I would never return and do not recommend it for anyone who expects even minimal attention during their stay. Positives: bed, linens, towels and shower
Casa Luciana was one of the most unpleasant hotel experiences I’ve had in recent times. Upon arrival, we spent several minutes at the door trying to ring the doorbell, which was not working properly. The staff’s reception was impersonal and unwelcoming. There is no elevator. The room, in my view, had dust in the corners and was not cleaned properly. Don’t expect any welcome message or anything of the sort. There is no minibar or air conditioning in the rooms, only a ceiling fan. You receive water in a jar upon arrival, with no indication of its source or quality. We accidentally locked the bathroom door, which got locked from the inside. When we asked for assistance at the front desk, we were handed a container with 200 unmarked keys, left to try each one until we could open the door. When we ordered sparkling wine from the menu, we were informed that none was available. The Wi-Fi wasn’t working, and consequently, neither was the television. Breakfast was supposed to start at 8:00 am, but on the third day of our stay, we left at 8:00 and walked past the breakfast area, which was completely inactive. Two guests were waiting for someone to arrive to start the breakfast service. The room cleaning service basically makes the bed. Used glasses and cups are left exactly where you put them. I have never seen service like this—awful. I would never return and do not recommend it for anyone who expects even minimal attention during their stay. Positives: bed, linens, towels and shower
8
haleh
31 de jan. de 2025
·
A estadia foi de 1 noite
This is a nicely managed property with a wonderful service. Room is a bit outdated but clean. It's difficult to rate this hotel after being in a five star hotel the night before so my view is skewed.
This is a nicely managed property with a wonderful service. Room is a bit outdated but clean. It's difficult to rate this hotel after being in a five star hotel the night before so my view is skewed.
10
Beryl
15 de mai. de 2023
·
A estadia foi de 4 noites
We really enjoyed our stay here. The staff was so friendly and kind to us. The hotel was styled beautifully and the room was so clean. The breakfast was included every morning and was absolutely delicious. 10/10 would stay here again.
We really enjoyed our stay here. The staff was so friendly and kind to us. The hotel was styled beautifully and the room was so clean. The breakfast was included every morning and was absolutely delicious. 10/10 would stay here again.
10
Miriam
25 de mai. de 2025
·
A estadia foi de 5 noites
Beautiful and clean
Beautiful and clean
10
Tyler
7 de nov. de 2025
·
A estadia foi de 6 noites
This was one of the best hotels we have stayed at in a long time! The staff was friendly and hospitable, the rooms were clean, the location was fantastic. Overall loved this hotel.
This was one of the best hotels we have stayed at in a long time! The staff was friendly and hospitable, the rooms were clean, the location was fantastic. Overall loved this hotel.
8
MICHAEL
19 de fev. de 2024
·
A estadia foi de 3 noites
Overall very nice but 2 detractors.....noisy street.....dirty floors.
Overall very nice but 2 detractors.....noisy street.....dirty floors.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Quartos elegantes e confortáveis, com camas aconchegantes; alguns são espaçosos, outros compactos. Vários mencionam a ausência de ar condicionado e o barulho quando as janelas são abertas para refrescar o quarto.
Avaliações dos hóspedes relacionadas
10
Julie
17 de nov. de 2024
·
A estadia foi de 1 noite
Beautiful little hotel with nice terrace - very quiet area, although windows are very tin so quite loud at night. Very nice bedding and settings of the room !
Beautiful little hotel with nice terrace - very quiet area, although windows are very tin so quite loud at night. Very nice bedding and settings of the room !
8
Simon
1 de mai. de 2023
·
A estadia foi de 2 noites
Pros: everything brand new, felt luxurious. Great location for walking around La Condesa. Excellent breakfast, beautiful rooftop terrace. Cons: no air conditioning, we had to leave the windows open to cool off and that made it noisy. Staff didn’t explain how to order food or drinks during the day.
Pros: everything brand new, felt luxurious. Great location for walking around La Condesa. Excellent breakfast, beautiful rooftop terrace. Cons: no air conditioning, we had to leave the windows open to cool off and that made it noisy. Staff didn’t explain how to order food or drinks during the day.
10
Shachar
18 de jun. de 2025
·
A estadia foi de 3 noites
Small, intimate, few frills but super modern and clean. Trendy in a laid back kind of way. No AC but giant fan and huge openable door length windows - so no need. Room wasn’t huge but didn’t feel small. Perfect size. Warm staff. And above all: location. Location. Location. La Condesa. Quiet side street near everything. Great tacos up the block. Bars nearby. Saint bakery around the corner. Ámsterdam Ave and the parks - less than 5 min walk. Such a small hotel overall: would be perfect to take over for a large family gathering or bunch of friends (Downside, if it matters: 3 floors but no elevator).
Small, intimate, few frills but super modern and clean. Trendy in a laid back kind of way. No AC but giant fan and huge openable door length windows - so no need. Room wasn’t huge but didn’t feel small. Perfect size. Warm staff. And above all: location. Location. Location. La Condesa. Quiet side street near everything. Great tacos up the block. Bars nearby. Saint bakery around the corner. Ámsterdam Ave and the parks - less than 5 min walk. Such a small hotel overall: would be perfect to take over for a large family gathering or bunch of friends (Downside, if it matters: 3 floors but no elevator).
10
Vanessa
13 de dez. de 2025
·
A estadia foi de 3 noites
This was an amazing place. Great location, safe and peaceful. The staff was so kind and nice. Comfy bed. Spacious room. Also very clean..i loved my stay here. Only thing is that it has no elevator, but the staff was amazing at carrying our luggage. I would definitely stay here again.
This was an amazing place. Great location, safe and peaceful. The staff was so kind and nice. Comfy bed. Spacious room. Also very clean..i loved my stay here. Only thing is that it has no elevator, but the staff was amazing at carrying our luggage. I would definitely stay here again.
4
RENAN
30 de out. de 2024
·
A estadia foi de 1 noite
Casa Luciana was one of the most unpleasant hotel experiences I’ve had in recent times. Upon arrival, we spent several minutes at the door trying to ring the doorbell, which was not working properly. The staff’s reception was impersonal and unwelcoming. There is no elevator. The room, in my view, had dust in the corners and was not cleaned properly. Don’t expect any welcome message or anything of the sort. There is no minibar or air conditioning in the rooms, only a ceiling fan. You receive water in a jar upon arrival, with no indication of its source or quality. We accidentally locked the bathroom door, which got locked from the inside. When we asked for assistance at the front desk, we were handed a container with 200 unmarked keys, left to try each one until we could open the door. When we ordered sparkling wine from the menu, we were informed that none was available. The Wi-Fi wasn’t working, and consequently, neither was the television. Breakfast was supposed to start at 8:00 am, but on the third day of our stay, we left at 8:00 and walked past the breakfast area, which was completely inactive. Two guests were waiting for someone to arrive to start the breakfast service. The room cleaning service basically makes the bed. Used glasses and cups are left exactly where you put them. I have never seen service like this—awful. I would never return and do not recommend it for anyone who expects even minimal attention during their stay. Positives: bed, linens, towels and shower
Casa Luciana was one of the most unpleasant hotel experiences I’ve had in recent times. Upon arrival, we spent several minutes at the door trying to ring the doorbell, which was not working properly. The staff’s reception was impersonal and unwelcoming. There is no elevator. The room, in my view, had dust in the corners and was not cleaned properly. Don’t expect any welcome message or anything of the sort. There is no minibar or air conditioning in the rooms, only a ceiling fan. You receive water in a jar upon arrival, with no indication of its source or quality. We accidentally locked the bathroom door, which got locked from the inside. When we asked for assistance at the front desk, we were handed a container with 200 unmarked keys, left to try each one until we could open the door. When we ordered sparkling wine from the menu, we were informed that none was available. The Wi-Fi wasn’t working, and consequently, neither was the television. Breakfast was supposed to start at 8:00 am, but on the third day of our stay, we left at 8:00 and walked past the breakfast area, which was completely inactive. Two guests were waiting for someone to arrive to start the breakfast service. The room cleaning service basically makes the bed. Used glasses and cups are left exactly where you put them. I have never seen service like this—awful. I would never return and do not recommend it for anyone who expects even minimal attention during their stay. Positives: bed, linens, towels and shower
8
Dana
8 de abr. de 2023
·
A estadia foi de 2 noites
Beautiful hotel, clean and the staff was amazing. Breakfast was delicious and we loved the terrace. The shower was amazing. Based on the price we would’ve thought the sleeping conditions would’ve been better, you either had to have the door to outside open which made it very loud or close the door but then the room got quite warm.
Beautiful hotel, clean and the staff was amazing. Breakfast was delicious and we loved the terrace. The shower was amazing. Based on the price we would’ve thought the sleeping conditions would’ve been better, you either had to have the door to outside open which made it very loud or close the door but then the room got quite warm.
10
Afreen
5 de set. de 2023
·
A estadia foi de 4 noites
We loved staying here for our trip to CDMX. I would stay here for the rain shower alone. The property was tidy, breakfast was good, and we booked a spa experience for our anniversary, which was wonderful. I would recommend all my friends who visit CDMX to stay here. We took Ubers around and everything was in close proximity within a $5-10 Uber ride. There is a fan in the room. The only one small complaint I’d have is the pillows, but I am picky about my pillows. My husband and I like pillows to be plump and comfy (like most of us would have in our homes). While there were multiple pillows available on the bed, none were quite comfortable to sleep with. That’s something I find at most hotels, so I can’t fault them for that. I just need to be diligent about taking my own pillow to places. After all, sleep is the most important thing when you’re staying away from home. Other than that, everything else at this hotel was spectacular.
We loved staying here for our trip to CDMX. I would stay here for the rain shower alone. The property was tidy, breakfast was good, and we booked a spa experience for our anniversary, which was wonderful. I would recommend all my friends who visit CDMX to stay here. We took Ubers around and everything was in close proximity within a $5-10 Uber ride. There is a fan in the room. The only one small complaint I’d have is the pillows, but I am picky about my pillows. My husband and I like pillows to be plump and comfy (like most of us would have in our homes). While there were multiple pillows available on the bed, none were quite comfortable to sleep with. That’s something I find at most hotels, so I can’t fault them for that. I just need to be diligent about taking my own pillow to places. After all, sleep is the most important thing when you’re staying away from home. Other than that, everything else at this hotel was spectacular.
10
Mike
11 de jan. de 2026
·
A estadia foi de 1 noite
Beautiful hotel in a perfect location. The hotel and rooms are stunning, with very comfortable beds, nice bathrooms, and TVs. The rooftop area is fantastic, and we enjoyed using the hot tub. The staff were incredibly friendly and welcoming, and the breakfast was excellent. We had a great stay.
Beautiful hotel in a perfect location. The hotel and rooms are stunning, with very comfortable beds, nice bathrooms, and TVs. The rooftop area is fantastic, and we enjoyed using the hot tub. The staff were incredibly friendly and welcoming, and the breakfast was excellent. We had a great stay.
10
Sinthia
30 de ago. de 2025
·
A estadia foi de 3 noites
had the most wonderful stay at Casa Luciana Hotel in Mexico City! From the moment I arrived, I was greeted with genuine warmth and hospitality that made me feel completely at home. The staff goes above and beyond always attentive, kind, and eager to help with any request. The hotel itself is beautiful stylish yet cozy, with thoughtful touches everywhere. My room was spotless, spacious, and filled with natural light, with a perfect blend of comfort and elegance. The bed was heavenly, ensuring I had the best sleep after exploring the city.
had the most wonderful stay at Casa Luciana Hotel in Mexico City! From the moment I arrived, I was greeted with genuine warmth and hospitality that made me feel completely at home. The staff goes above and beyond always attentive, kind, and eager to help with any request. The hotel itself is beautiful stylish yet cozy, with thoughtful touches everywhere. My room was spotless, spacious, and filled with natural light, with a perfect blend of comfort and elegance. The bed was heavenly, ensuring I had the best sleep after exploring the city.
10
Rolando
4 de set. de 2024
·
A estadia foi de 1 noite
beautiful rooms.. no AC but everything else was perfect. Breakfast was made by a chef! Great stay
beautiful rooms.. no AC but everything else was perfect. Breakfast was made by a chef! Great stay
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é frequentemente elogiada por ser calorosa, prestativa e atenciosa. No entanto, vários hóspedes notaram problemas de comunicação ou falta de resposta, falta de funcionários ocasionais no café da manhã e problemas de acesso no check-in ou com códigos de entrada ou a campainha.
Avaliações dos hóspedes relacionadas
10
MAYRA
21 de abr. de 2024
·
A estadia foi de 4 noites
We had a medical emergency and they called an ambulance they were very caring and responsive. In the chaos (not the hotel staff, they were not in the room) police or ambulance stole our wallet. I will stay here again.
We had a medical emergency and they called an ambulance they were very caring and responsive. In the chaos (not the hotel staff, they were not in the room) police or ambulance stole our wallet. I will stay here again.
4
Helen
4 de jan. de 2026
·
A estadia foi de 3 noites
Communication was terrible. I tried to contact them through various different means over several months beforehand and got no response. I then had to have guests who were leaving let us in upon arrival as we were stuck on the street with no comms as to how to get in. The room itself was nice (though freezing) and the staff were very friendly. However, again, there was a major communication issue the day we were leaving. We stored bags and made clear we would be back at 9pm however on our return the staff on shift had not been made aware of this and the masseuses had locked our bags in the room they were working in and refused to open the door. The poor staff member tried but they outright ignored him. Why on earth these people did not apply common sense and remove the bags beforehand is beyond me. It took over an hour of us pleading and trying to get the bags to the point they were asking if we could get our commercial flight moved back an hour?? We finally got our bags and luckily managed to get our bags checked in at the airport after explaining the situation. This was beyond ridiculous and despite being a great place on the face of it, the horrific communication means I would not recommend this to others.
Communication was terrible. I tried to contact them through various different means over several months beforehand and got no response. I then had to have guests who were leaving let us in upon arrival as we were stuck on the street with no comms as to how to get in. The room itself was nice (though freezing) and the staff were very friendly. However, again, there was a major communication issue the day we were leaving. We stored bags and made clear we would be back at 9pm however on our return the staff on shift had not been made aware of this and the masseuses had locked our bags in the room they were working in and refused to open the door. The poor staff member tried but they outright ignored him. Why on earth these people did not apply common sense and remove the bags beforehand is beyond me. It took over an hour of us pleading and trying to get the bags to the point they were asking if we could get our commercial flight moved back an hour?? We finally got our bags and luckily managed to get our bags checked in at the airport after explaining the situation. This was beyond ridiculous and despite being a great place on the face of it, the horrific communication means I would not recommend this to others.
4
Kaitlyn
21 de jan. de 2025
·
A estadia foi de 1 noite
Overall, it was a nice clean, property. The surrounding area feels very safe and walkable, and check-in was easy. Poor rating due to water not working and lack of communication on the matter by staff.
Overall, it was a nice clean, property. The surrounding area feels very safe and walkable, and check-in was easy. Poor rating due to water not working and lack of communication on the matter by staff.
10
Vanessa
13 de dez. de 2025
·
A estadia foi de 3 noites
This was an amazing place. Great location, safe and peaceful. The staff was so kind and nice. Comfy bed. Spacious room. Also very clean..i loved my stay here. Only thing is that it has no elevator, but the staff was amazing at carrying our luggage. I would definitely stay here again.
This was an amazing place. Great location, safe and peaceful. The staff was so kind and nice. Comfy bed. Spacious room. Also very clean..i loved my stay here. Only thing is that it has no elevator, but the staff was amazing at carrying our luggage. I would definitely stay here again.
4
RENAN
30 de out. de 2024
·
A estadia foi de 1 noite
Casa Luciana was one of the most unpleasant hotel experiences I’ve had in recent times. Upon arrival, we spent several minutes at the door trying to ring the doorbell, which was not working properly. The staff’s reception was impersonal and unwelcoming. There is no elevator. The room, in my view, had dust in the corners and was not cleaned properly. Don’t expect any welcome message or anything of the sort. There is no minibar or air conditioning in the rooms, only a ceiling fan. You receive water in a jar upon arrival, with no indication of its source or quality. We accidentally locked the bathroom door, which got locked from the inside. When we asked for assistance at the front desk, we were handed a container with 200 unmarked keys, left to try each one until we could open the door. When we ordered sparkling wine from the menu, we were informed that none was available. The Wi-Fi wasn’t working, and consequently, neither was the television. Breakfast was supposed to start at 8:00 am, but on the third day of our stay, we left at 8:00 and walked past the breakfast area, which was completely inactive. Two guests were waiting for someone to arrive to start the breakfast service. The room cleaning service basically makes the bed. Used glasses and cups are left exactly where you put them. I have never seen service like this—awful. I would never return and do not recommend it for anyone who expects even minimal attention during their stay. Positives: bed, linens, towels and shower
Casa Luciana was one of the most unpleasant hotel experiences I’ve had in recent times. Upon arrival, we spent several minutes at the door trying to ring the doorbell, which was not working properly. The staff’s reception was impersonal and unwelcoming. There is no elevator. The room, in my view, had dust in the corners and was not cleaned properly. Don’t expect any welcome message or anything of the sort. There is no minibar or air conditioning in the rooms, only a ceiling fan. You receive water in a jar upon arrival, with no indication of its source or quality. We accidentally locked the bathroom door, which got locked from the inside. When we asked for assistance at the front desk, we were handed a container with 200 unmarked keys, left to try each one until we could open the door. When we ordered sparkling wine from the menu, we were informed that none was available. The Wi-Fi wasn’t working, and consequently, neither was the television. Breakfast was supposed to start at 8:00 am, but on the third day of our stay, we left at 8:00 and walked past the breakfast area, which was completely inactive. Two guests were waiting for someone to arrive to start the breakfast service. The room cleaning service basically makes the bed. Used glasses and cups are left exactly where you put them. I have never seen service like this—awful. I would never return and do not recommend it for anyone who expects even minimal attention during their stay. Positives: bed, linens, towels and shower
10
Melissa
8 de mai. de 2023
·
A estadia foi de 5 noites
Loved the decor, comfort of the room, and especially the staff. Most of the staff do not speak English but thankfully there's Google translate. The manager is very responsive to text via Whatsapp. Breakfast and drinks were delicious. This was our first trip to Mexico City and discovered that many places don't have a/c. Casa Luciana kindly provided us with a standing fan which we greatly appreciated. I would highly recommend this place.
Loved the decor, comfort of the room, and especially the staff. Most of the staff do not speak English but thankfully there's Google translate. The manager is very responsive to text via Whatsapp. Breakfast and drinks were delicious. This was our first trip to Mexico City and discovered that many places don't have a/c. Casa Luciana kindly provided us with a standing fan which we greatly appreciated. I would highly recommend this place.
10
Antonio
23 de fev. de 2025
·
A estadia foi de 1 noite
Great sta!!!, just a comment, they need to answer the phone
Great sta!!!, just a comment, they need to answer the phone
10
Maureen
27 de jan. de 2026
·
A estadia foi de 5 noites
The staff was wonderful here! I had mentioned that it was my birthday when I arrived and they remembered! I was treated with un globito in my room and they sang happy birthday to me at breakfast! So very nice of them. The location in La Condesa is very central and easy Uber rides to all tourist spots. The hotel also was well maintained and tastefully decorated. I would recommend to everyone and would stay here again on my next visit.
The staff was wonderful here! I had mentioned that it was my birthday when I arrived and they remembered! I was treated with un globito in my room and they sang happy birthday to me at breakfast! So very nice of them. The location in La Condesa is very central and easy Uber rides to all tourist spots. The hotel also was well maintained and tastefully decorated. I would recommend to everyone and would stay here again on my next visit.
10
Mike
11 de jan. de 2026
·
A estadia foi de 1 noite
Beautiful hotel in a perfect location. The hotel and rooms are stunning, with very comfortable beds, nice bathrooms, and TVs. The rooftop area is fantastic, and we enjoyed using the hot tub. The staff were incredibly friendly and welcoming, and the breakfast was excellent. We had a great stay.
Beautiful hotel in a perfect location. The hotel and rooms are stunning, with very comfortable beds, nice bathrooms, and TVs. The rooftop area is fantastic, and we enjoyed using the hot tub. The staff were incredibly friendly and welcoming, and the breakfast was excellent. We had a great stay.
2
Juan
30 de jul. de 2024
·
A estadia foi de 3 noites
Mi estancia en Casa Luciana fue, lamentablemente, muy decepcionante. El proceso de check-in fue especialmente frustrante; nos tomó más de tres horas y media, durante las cuales el trato del personal fue distante y poco profesional. El personal de recepción no sabía usar una terminal bancaria!!! La falta de empatía y atención hacia los huéspedes fue evidente, y no parece haber suficiente personal calificado. El problema se agravó por la ausencia constante del gerente, quien nunca estuvo disponible para abordar nuestras inquietudes. Esta falta de supervisión se refleja en la mala calidad en la atención al HUÉSPED ese debería ser lo principal en su protocolo. Sumando a esto la carpintería de las habitaciones es muy mala, que resulta en un ambiente ruidoso y poco cómodo. En resumen, el hotel no cumplió con las expectativas y no recomendaría este lugar basado en mi experiencia
Mi estancia en Casa Luciana fue, lamentablemente, muy decepcionante. El proceso de check-in fue especialmente frustrante; nos tomó más de tres horas y media, durante las cuales el trato del personal fue distante y poco profesional. El personal de recepción no sabía usar una terminal bancaria!!! La falta de empatía y atención hacia los huéspedes fue evidente, y no parece haber suficiente personal calificado. El problema se agravó por la ausencia constante del gerente, quien nunca estuvo disponible para abordar nuestras inquietudes. Esta falta de supervisión se refleja en la mala calidad en la atención al HUÉSPED ese debería ser lo principal en su protocolo. Sumando a esto la carpintería de las habitaciones es muy mala, que resulta en un ambiente ruidoso y poco cómodo. En resumen, el hotel no cumplió con las expectativas y no recomendaría este lugar basado en mi experiencia
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização em Condesa consistentemente elogiada: ruas tranquilas perto de parques, cafés e restaurantes, com fácil acesso a pé ou curtas viagens para atrações. Muitos se sentiram seguros e confortáveis na área.
Avaliações dos hóspedes relacionadas
10
Rose
24 de ago. de 2024
·
A estadia foi de 4 noites
Quiet boutique hotel in La Condesa. Staff was very accommodating and the room was spacious and clean. Feels more like staying in a small bnb than a hotel, which was lovely. Neighborhood around the hotel is also pretty quiet and very walkable, a few blocks to beautiful parks. Would definitely go back.
Quiet boutique hotel in La Condesa. Staff was very accommodating and the room was spacious and clean. Feels more like staying in a small bnb than a hotel, which was lovely. Neighborhood around the hotel is also pretty quiet and very walkable, a few blocks to beautiful parks. Would definitely go back.
10
Vanessa
13 de dez. de 2025
·
A estadia foi de 3 noites
This was an amazing place. Great location, safe and peaceful. The staff was so kind and nice. Comfy bed. Spacious room. Also very clean..i loved my stay here. Only thing is that it has no elevator, but the staff was amazing at carrying our luggage. I would definitely stay here again.
This was an amazing place. Great location, safe and peaceful. The staff was so kind and nice. Comfy bed. Spacious room. Also very clean..i loved my stay here. Only thing is that it has no elevator, but the staff was amazing at carrying our luggage. I would definitely stay here again.
10
Peyton
14 de nov. de 2024
·
A estadia foi de 3 noites
Great location, super safe, lovely staff, beautiful rooftop. We absolutely loved our visit!!
Great location, super safe, lovely staff, beautiful rooftop. We absolutely loved our visit!!
10
Maureen
27 de jan. de 2026
·
A estadia foi de 5 noites
The staff was wonderful here! I had mentioned that it was my birthday when I arrived and they remembered! I was treated with un globito in my room and they sang happy birthday to me at breakfast! So very nice of them. The location in La Condesa is very central and easy Uber rides to all tourist spots. The hotel also was well maintained and tastefully decorated. I would recommend to everyone and would stay here again on my next visit.
The staff was wonderful here! I had mentioned that it was my birthday when I arrived and they remembered! I was treated with un globito in my room and they sang happy birthday to me at breakfast! So very nice of them. The location in La Condesa is very central and easy Uber rides to all tourist spots. The hotel also was well maintained and tastefully decorated. I would recommend to everyone and would stay here again on my next visit.
10
Mike
11 de jan. de 2026
·
A estadia foi de 1 noite
Beautiful hotel in a perfect location. The hotel and rooms are stunning, with very comfortable beds, nice bathrooms, and TVs. The rooftop area is fantastic, and we enjoyed using the hot tub. The staff were incredibly friendly and welcoming, and the breakfast was excellent. We had a great stay.
Beautiful hotel in a perfect location. The hotel and rooms are stunning, with very comfortable beds, nice bathrooms, and TVs. The rooftop area is fantastic, and we enjoyed using the hot tub. The staff were incredibly friendly and welcoming, and the breakfast was excellent. We had a great stay.
10
Olanma
23 de nov. de 2025
·
A estadia foi de 3 noites
Excellent stay! Close to everything and we were able easily explore the unique neighborhoods of Mexico City
Excellent stay! Close to everything and we were able easily explore the unique neighborhoods of Mexico City
10
Isabel
9 de abr. de 2025
·
A estadia foi de 4 noites
Super cute hotel in a quiet part of the city. It was conveniently located, lots of walkable restaurants. Very clean, and the included breakfast was great!
Super cute hotel in a quiet part of the city. It was conveniently located, lots of walkable restaurants. Very clean, and the included breakfast was great!
10
Jayne
4 de mar. de 2025
·
A estadia foi de 4 noites
Lovely hotel with friendly staff and great service. The location in Condessa is perfect.
Lovely hotel with friendly staff and great service. The location in Condessa is perfect.
10
andrew
10 de dez. de 2024
·
A estadia foi de 2 noites
Great location and great facility. I would stay here again.
Great location and great facility. I would stay here again.
10
Jane
19 de abr. de 2025
·
A estadia foi de 3 noites
We had a lovely time at Casa Luciana! Great location, easy to walk to restaurants in La Condessa and Roma. The breakfast was delicious and the staff was delightful. We will definitely stay again!
We had a lovely time at Casa Luciana! Great location, easy to walk to restaurants in La Condessa and Roma. The breakfast was delicious and the staff was delightful. We will definitely stay again!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã é amplamente elogiado pela qualidade e variedade, e as bebidas do bar recebem menções positivas. A oferta de refeições se limita ao café da manhã, e o serviço pode ser lento ou pouco claro às vezes.
Avaliações dos hóspedes relacionadas
10
Roger
3 de set. de 2025
·
A estadia foi de 3 noites
Very clean and nice place Rooms are beautiful and comfortable Jacuzzi on the rooftop area Good breakfast
Very clean and nice place Rooms are beautiful and comfortable Jacuzzi on the rooftop area Good breakfast
10
Leslie
11 de set. de 2025
·
A estadia foi de 6 noites
Loved everything about this hotel from the room, the smell they put in the air to make your stay feel even more luxurious, to the attentive staff. Amazing bar, breakfast and snacks. Perfect for couples or even a solo traveler. Would definitely book again!
Loved everything about this hotel from the room, the smell they put in the air to make your stay feel even more luxurious, to the attentive staff. Amazing bar, breakfast and snacks. Perfect for couples or even a solo traveler. Would definitely book again!
8
Simon
1 de mai. de 2023
·
A estadia foi de 2 noites
Pros: everything brand new, felt luxurious. Great location for walking around La Condesa. Excellent breakfast, beautiful rooftop terrace. Cons: no air conditioning, we had to leave the windows open to cool off and that made it noisy. Staff didn’t explain how to order food or drinks during the day.
Pros: everything brand new, felt luxurious. Great location for walking around La Condesa. Excellent breakfast, beautiful rooftop terrace. Cons: no air conditioning, we had to leave the windows open to cool off and that made it noisy. Staff didn’t explain how to order food or drinks during the day.
10
Roger
11 de set. de 2023
·
A estadia foi de 3 noites
El servicio dejó que desear en estos aspectos: 1.- no existe una persona encargada de cocinar sino que todos los que atienden en hotel, que normalmente son solamente dos personas, son quienes preparan las bebidas y los alimentos. Esto hace que el servicio sea lento y la calidad de los alimentos media. 2.- los jóvenes que estaban en cocina una mañana, pusieron su música (regetton) y estaban cantando y riéndose de manera ruidosa. Todo eso se escuchaba en el área de comedor y era molesto al desayunar.
El servicio dejó que desear en estos aspectos: 1.- no existe una persona encargada de cocinar sino que todos los que atienden en hotel, que normalmente son solamente dos personas, son quienes preparan las bebidas y los alimentos. Esto hace que el servicio sea lento y la calidad de los alimentos media. 2.- los jóvenes que estaban en cocina una mañana, pusieron su música (regetton) y estaban cantando y riéndose de manera ruidosa. Todo eso se escuchaba en el área de comedor y era molesto al desayunar.
10
Peter
2 de out. de 2025
·
A estadia foi de 5 noites
Casa Luciana is a small boutique hotel in a great location. This is not your typical big chain hotel. Pretty sure there are only 8 rooms. Our room and stay there was great. Staff was friendly with no issues at all during the 5 nights we were there. Just note they do not serve dinner there, pretty sure it is only breakfast which is included with your stay. The check-in process was odd, not bad, just not something we have done before. No issues checking out, quick review of the additional items, we had a bottle of wine 2 nights and massages at the spa. If your looking for a quiet boutique hotel, I would highly recommend this one.
Casa Luciana is a small boutique hotel in a great location. This is not your typical big chain hotel. Pretty sure there are only 8 rooms. Our room and stay there was great. Staff was friendly with no issues at all during the 5 nights we were there. Just note they do not serve dinner there, pretty sure it is only breakfast which is included with your stay. The check-in process was odd, not bad, just not something we have done before. No issues checking out, quick review of the additional items, we had a bottle of wine 2 nights and massages at the spa. If your looking for a quiet boutique hotel, I would highly recommend this one.
10
Mike
11 de jan. de 2026
·
A estadia foi de 1 noite
Beautiful hotel in a perfect location. The hotel and rooms are stunning, with very comfortable beds, nice bathrooms, and TVs. The rooftop area is fantastic, and we enjoyed using the hot tub. The staff were incredibly friendly and welcoming, and the breakfast was excellent. We had a great stay.
Beautiful hotel in a perfect location. The hotel and rooms are stunning, with very comfortable beds, nice bathrooms, and TVs. The rooftop area is fantastic, and we enjoyed using the hot tub. The staff were incredibly friendly and welcoming, and the breakfast was excellent. We had a great stay.
10
Ryan
14 de mai. de 2025
·
A estadia foi de 5 noites
Amazing stay! Highly recommend. Breakfast was incredible. Rooftop amazing relaxing and hottub was perfect!
Amazing stay! Highly recommend. Breakfast was incredible. Rooftop amazing relaxing and hottub was perfect!
2
VIVIANA
2 de nov. de 2024
·
A estadia foi de 1 noite
When you pay 500 USD per night there are things you expect. We arrived at 8:00pm to a place that had only one person working. We wanted to have some dinner at the room but that wasn’t available l. I ordered some hot chocolate that I had to fetch and bring to my room, while entering the room there is a very thin step that I didn’t notice and I fall, spilling the chocolate on the floor and on the duvet. I went down to ask for assistance and there was no one. I cleaned as best as I could using a towel. Next morning, only one staff member taking care of everything including making breakfast. We were hungry but the poor guy asked if we could wait for half an hour. When we returned, more than half on the few options were no longer available. After I left and without previous notice, the hotel charged me an extra 1500 pesos to clean the hot chocolate spill. I tried contacting the manager but it was a waste of time. The place might look nice on the pictures, but the rooms and the bed are smaller than expected. The Terrance had no service and the jacuzzi was empty. With so many nice places to stay at Condesa, I recommend you use your money wisely and go elsewhere.
When you pay 500 USD per night there are things you expect. We arrived at 8:00pm to a place that had only one person working. We wanted to have some dinner at the room but that wasn’t available l. I ordered some hot chocolate that I had to fetch and bring to my room, while entering the room there is a very thin step that I didn’t notice and I fall, spilling the chocolate on the floor and on the duvet. I went down to ask for assistance and there was no one. I cleaned as best as I could using a towel. Next morning, only one staff member taking care of everything including making breakfast. We were hungry but the poor guy asked if we could wait for half an hour. When we returned, more than half on the few options were no longer available. After I left and without previous notice, the hotel charged me an extra 1500 pesos to clean the hot chocolate spill. I tried contacting the manager but it was a waste of time. The place might look nice on the pictures, but the rooms and the bed are smaller than expected. The Terrance had no service and the jacuzzi was empty. With so many nice places to stay at Condesa, I recommend you use your money wisely and go elsewhere.
10
Isabel
9 de abr. de 2025
·
A estadia foi de 4 noites
Super cute hotel in a quiet part of the city. It was conveniently located, lots of walkable restaurants. Very clean, and the included breakfast was great!
Super cute hotel in a quiet part of the city. It was conveniently located, lots of walkable restaurants. Very clean, and the included breakfast was great!
10
Jane
19 de abr. de 2025
·
A estadia foi de 3 noites
We had a lovely time at Casa Luciana! Great location, easy to walk to restaurants in La Condessa and Roma. The breakfast was delicious and the staff was delightful. We will definitely stay again!
We had a lovely time at Casa Luciana! Great location, easy to walk to restaurants in La Condessa and Roma. The breakfast was delicious and the staff was delightful. We will definitely stay again!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
jose
25 de jul. de 2024
·
A estadia foi de 2 noites
excelente
excelente
10
Horacio
19 de ago. de 2026
·
A estadia foi de 2 noites
Muy bonito todo, personal servicial y buen destino y ubicación excelente
Muy bonito todo, personal servicial y buen destino y ubicación excelente
2
NORMA
19 de ago. de 2026
·
A estadia foi de 1 noite
Esta propiedad ha intentado cobrarme $7,000 argumentando que me lleve dos frascos de amenidades , cosa que es una calumnia. Me hospede solo por una noche y sin decirte han querido hacerme cargos en el banco
Esta propiedad ha intentado cobrarme $7,000 argumentando que me lleve dos frascos de amenidades , cosa que es una calumnia. Me hospede solo por una noche y sin decirte han querido hacerme cargos en el banco
10
Enrique
2 de ago. de 2026
·
A estadia foi de 3 noites
Excelente ubicación y atención del personal.
Excelente ubicación y atención del personal.
2
Wassim
26 de jul. de 2026
·
A estadia foi de 3 noites
DO NOT STAY HERE! And if you do, do not leave and cash/ wallet in the room!!! ALL THE MONEY WAS STOLEN OUT IF MY WALLET AND CREDIT CARDS WERE MOVED AROUND. We just finished our stay here. I left my wallet in the room the entire time of our stay. The day before we checked out I went to grab some cash out of my wallet and all the cash was gone. It was over $220 US currency. Also credit cards were moved in my wallet. When reported, the response was “there is no evidence any member of our staff accessed or took your belongings”. No apology or true investigation to resolve, just a complete denial. So do not stay here unless you want your bags rummaged through and money stolen. The response to this event along with no water to our room on the first night of our stay made for a horrible experience here.
DO NOT STAY HERE! And if you do, do not leave and cash/ wallet in the room!!! ALL THE MONEY WAS STOLEN OUT IF MY WALLET AND CREDIT CARDS WERE MOVED AROUND. We just finished our stay here. I left my wallet in the room the entire time of our stay. The day before we checked out I went to grab some cash out of my wallet and all the cash was gone. It was over $220 US currency. Also credit cards were moved in my wallet. When reported, the response was “there is no evidence any member of our staff accessed or took your belongings”. No apology or true investigation to resolve, just a complete denial. So do not stay here unless you want your bags rummaged through and money stolen. The response to this event along with no water to our room on the first night of our stay made for a horrible experience here.
Políticas da propriedade
Instruções de check-in
Tudo o que precisa de saber para um check-in tranquilo.
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
É bom saber
Políticas adicionais e informações sobre esta propriedade.
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
outubro 2026
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Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: 322.5947150640564USD
- 2026-10-24: NO DATA
- 2026-10-25: 284.64113678680417USD
- 2026-10-26: 289.0869457123718USD
- 2026-10-27: 289.0869457123718USD
- 2026-10-28: 366.1741476538696USD
- 2026-10-29: 436.4483277810669USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: 532.043783009613USD
- 2026-11-03: 284.64113678680417USD
- 2026-11-04: NO DATA
- 2026-11-05: 308.5175813409119USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 284.64113678680417USD
- 2026-11-09: 284.64113678680417USD
- 2026-11-10: 289.2316821500244USD
- 2026-11-11: 308.5175813409119USD
- 2026-11-12: 285.0241730204925USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 327.7963584170532USD
- 2026-11-16: 289.2316821500244USD
- 2026-11-17: 289.2316821500244USD
- 2026-11-18: 285.0241730204925USD
- 2026-11-19: 289.2316821500244USD
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: 308.5175813409119USD
- 2026-11-24: 308.5175813409119USD
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: 330.2780387557678USD
- 2026-11-29: 326.90715554281616USD
- 2026-11-30: 284.64113678680417USD
- 2026-12-01: 284.64113678680417USD
- 2026-12-02: NO DATA
- 2026-12-03: 374.13992482894895USD
- 2026-12-04: 289.2316821500244USD
- 2026-12-05: 284.64113678680417USD
- 2026-12-06: 289.2316821500244USD
- 2026-12-07: 308.5175813409119USD
- 2026-12-08: 348.57033445770264USD
- 2026-12-09: 308.5175813409119USD
- 2026-12-10: 289.15686570425413USD
- 2026-12-11: 289.2316821500244USD
- 2026-12-12: 289.2316821500244USD
- 2026-12-13: 317.5316105392456USD
- 2026-12-14: 327.1106836680603USD
- 2026-12-15: 289.2316821500244USD
- 2026-12-16: 289.2316821500244USD
- 2026-12-17: 289.2316821500244USD
- 2026-12-18: 289.2316821500244USD
- 2026-12-19: 289.2316821500244USD
- 2026-12-20: 289.2316821500244USD
- 2026-12-21: 287.6801568453369USD
Os funcionários da receção irão receber os clientes à chegada. Não é permitido fazer ruído no alojamento das 22:30 às 10:00. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito e numerário
- É possível efetuar transações sem numerário
- O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Apenas é permitido o acesso aos quartos a clientes registados.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
- Disponibilização de opções de pagamento sem numerário em todas as transações.
- Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.
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Wi-fi gratuito