Frontier Motel

Todo está bien

I asked the property if I could checkout 3 days early. They said it was okay with them but I needed to go through Hotels.com. I called Hotels.com and they said it was fine but would take a few days to get the refund. Once every was agreed I checked out. Week went by, so I used the chat function. Hotels.com said they needed the property to confirm that they approved the early check out, but they couldn't get ahold of the property, so they were closing the case with no refund. I called the property during their business hours to make sure I could get through and then used the chat function again asking Hotels.com to contact the property. Hotels.com got through by phone this time, but the property said to email management. Hotels.com later emailed me that the property didn't approve the refund and closed the case.

Comfortable bed, clean shower, spacious room, working air conditioning that was easy to configure. Easy to access and a very comfortable check-in experience. Delivered exactly what I wanted from a motel for the night.

Parking was convenient. Staff was okay and did speak English. Also he did show us the room prior to paying for it. If we had not arrived so late we would not have stayed at this hotel. It was not clean and there was damaged furniture and walls that were evidence of lack of care and attention. The property was outdated and unkempt.

Awesome staff and great place