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Terasu Riviera Maya Hotel & Spa, en Xcaret

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Terasu Riviera Maya Hotel & Spa, en Xcaret - Pool

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From

127 US$

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Om detta boende

Här erbjuds massage och du har tillgång till utomhuspool. Detta hotell har även gratis wi-fi och conciergetjänster.

Läge

KM 283 acceso 1 Xcaret Fraccionamiento 1, lote 3, Rancho Viejo Xcaret, Xcaret, Playa del Carmen, Solidaridad, Quintana Roo, Mexiko

Xenses Park (0.3 miles)

Xplor-nöjesparken (0.6 miles)

Museo de Arte Popular Mexicano (0.7 miles)

Xcaret Eco nöjespark (0.8 miles)

Río Secreto (0.9 miles)

Cenote Santa Cruz (1.7 miles)

Mer platsinformation

Rumsalternativ

9

Deluxe-rum - 1 kingsize-säng - balkong

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

312 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Mikrovågsugn

7

Elite-rum - 1 kingsize-säng - balkong - torn

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

312 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Mikrovågsugn

13

Svit Superior - 1 kingsize-säng med bäddsoffa - balkong

Information om rummet

1 Extra Stor Dubbelsäng

och

1 Bäddsoffa

Sovplats 4

495 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Mikrovågsugn

14

Svit Design - 1 queensize-säng med bäddsoffa - balkong - utsikt mot trädgården

Information om rummet

1 Stor Dubbelsäng

och

1 Bäddsoffa

Sovplats 4

667 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Mikrovågsugn

7

Elite-rum - 1 queensize-säng - balkong - torn

Information om rummet

1 Stor Dubbelsäng

Sovplats 2

291 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Mikrovågsugn

Gästrecensioner för Terasu Riviera Maya Hotel & Spa, en Xcaret

9.1

Storartat

Baserat på 233 verifierade recensioner

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Terasu Riviera Maya Hotel & Spa, en Xcaret är ett litet jungle boutique-hotell nära Xcaret-parkerna, som hyllas för sin exceptionellt vänliga personal, lugna atmosfär och minnesvärda möten med djurlivet, som morgonens spindelapor.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

Terasu Riviera Maya Hotel & Spa, en Xcaret är ett litet jungle boutique-hotell nära Xcaret-parkerna, som hyllas för sin exceptionellt vänliga personal, lugna atmosfär och minnesvärda möten med djurlivet, som morgonens spindelapor.

Gästerna beskriver det som avskilt och lite svårt att nå; utan bil kan man behöva förlita sig på dyrare taxibilar. Faciliteterna är enkla – en liten pool, à la carte-restaurang och spa – medan rummen generellt är bekväma; flera recensioner nämner långsam eller bristfällig Wi-Fi och några rapporterar unken eller avloppslukt eller underhållsproblem. Förvänta dig en lugn, naturnära bas perfekt för parkbesök och varm, personlig service snarare än stora hotellbekvämligheter.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Litet boutique-hotell med en kompakt pool, restaurang och spa/massage; många uppskattade de avslappnande djungelområdena. Vissa noterade att poolen är liten eller i skuggan, tillfälliga strömavbrott efter stormar och att parkeringen kan vara knepig.

Relaterade gästrecensioner

10

Nidia Axel Leija

1 aug. 2025

·

Stannade 2 nätter

Excelente opción para llegar a descansar después de los Parques Xcaret, propiedad muy tranquila, excelente atención por parte de Fernando y Fanny. Incluye el Desayuno que estaba muy rico y la alberca aunque pequeña estaba limpia y muy fresca. Por la noche puedes cenar Pizza a la Leña o algunas otras opciones de menú del Restaurante Emilio’s, también muy rico! Hay monos alrededor que se acercan por la Mañana si les ofreces algo de fruta. Sin duda una excelente opción !!

Excelente opción para llegar a descansar después de los Parques Xcaret, propiedad muy tranquila, excelente atención por parte de Fernando y Fanny. Incluye el Desayuno que estaba muy rico y la alberca aunque pequeña estaba limpia y muy fresca. Por la noche puedes cenar Pizza a la Leña o algunas otras opciones de menú del Restaurante Emilio’s, también muy rico! Hay monos alrededor que se acercan por la Mañana si les ofreces algo de fruta. Sin duda una excelente opción !!

10

Pablo

30 maj 2024

·

Stannade 1 natt

In the middle of the riviera jungle, super close to XCARET, we got to live a great experience. Kind of tricky to get here, got lost a couple of times due to lack of better signs ( take Calle de los Monos). Totally recommend getting here in the morning for this same reason, it’s hard to find it when it’s darker since it’s in the middle of nowhere basically. That’s the beauty of this place! Super private and quite. Iguanas and Monkeys were everywhere early in the morning while having breakfast, we even got to feed the monkeys and had an amazing Massage at their Spa, up in a private roof by Kendra and Rene. The experience was amazing and would be coming back on our next trip to the riviera maya. Totally recommend staying here!

In the middle of the riviera jungle, super close to XCARET, we got to live a great experience. Kind of tricky to get here, got lost a couple of times due to lack of better signs ( take Calle de los Monos). Totally recommend getting here in the morning for this same reason, it’s hard to find it when it’s darker since it’s in the middle of nowhere basically. That’s the beauty of this place! Super private and quite. Iguanas and Monkeys were everywhere early in the morning while having breakfast, we even got to feed the monkeys and had an amazing Massage at their Spa, up in a private roof by Kendra and Rene. The experience was amazing and would be coming back on our next trip to the riviera maya. Totally recommend staying here!

8

Stacie

12 apr. 2025

·

Stannade 1 natt

The facility was very pretty and seemed updated but the pool area was small, dirty and in the shade. We didn't even use it. Also, we had our family of four in the room with a bed and sofa bed. I slept on the sofa bed with my daughter and it had a wooden beam going across so I had to sleep with my head at the feet area to avoid laying on the beam with my hip. Very uncomfortable. Also, there was no blanket or comforter for the sofa bed. When I asked they said they didn't have any. The location is very far from anything so we had to taxi into to town a few times which was an extra $40 USD each way. Otherwise, the rooms, food and staff were great. And the outdoor lounge was nice and relaxing.

The facility was very pretty and seemed updated but the pool area was small, dirty and in the shade. We didn't even use it. Also, we had our family of four in the room with a bed and sofa bed. I slept on the sofa bed with my daughter and it had a wooden beam going across so I had to sleep with my head at the feet area to avoid laying on the beam with my hip. Very uncomfortable. Also, there was no blanket or comforter for the sofa bed. When I asked they said they didn't have any. The location is very far from anything so we had to taxi into to town a few times which was an extra $40 USD each way. Otherwise, the rooms, food and staff were great. And the outdoor lounge was nice and relaxing.

10

Diana

6 aug. 2025

·

Stannade 1 natt

Amazing!!!! Like a little oasis! Way cooler than the area because of the jungle! So many monkeys that came to eat bananas! The staff provided us with bananas, and my kids fed the spider monkeys and the iguanas. The pool was excellent at night and the food at the restaurant, amazing!!!!

Amazing!!!! Like a little oasis! Way cooler than the area because of the jungle! So many monkeys that came to eat bananas! The staff provided us with bananas, and my kids fed the spider monkeys and the iguanas. The pool was excellent at night and the food at the restaurant, amazing!!!!

10

Abhishek

8 juli 2024

·

Stannade 2 nätter

Great location if you're visiting Xcaret or Xenses - it's just 5 minutes away! The staff is very friendly and courteous, they moved our room location to the one on the first floor since there are so many mosquitoes on the ground floor. The pool was out of service, but this was due to the Hurricane (Beryl) and understandable.

Great location if you're visiting Xcaret or Xenses - it's just 5 minutes away! The staff is very friendly and courteous, they moved our room location to the one on the first floor since there are so many mosquitoes on the ground floor. The pool was out of service, but this was due to the Hurricane (Beryl) and understandable.

10

kevin

26 feb. 2025

·

Stannade 3 nätter

We loved every minute of our stay from the moment we arrived. The entire staff was incredible. It was super clean and quiet. Check in was a breeze and the staff was helpful the entire time. We were able to interact with the local monkeys the entire stay. We also met the sweet local cat Fernanda. Emilio's restsurant was incredible. Everything we ate was cooked to perfection with so much flavor. We recieved amazing massages during our stay. We walked to XPLOR park very easily from the back road There was a bus stop with 5 minutes to take us to XCARET. I have no complaints only praise to Terasu and family for making us feel right at home in their piece of paradise. We will definitely be back. Thank yall soooo much!!!

We loved every minute of our stay from the moment we arrived. The entire staff was incredible. It was super clean and quiet. Check in was a breeze and the staff was helpful the entire time. We were able to interact with the local monkeys the entire stay. We also met the sweet local cat Fernanda. Emilio's restsurant was incredible. Everything we ate was cooked to perfection with so much flavor. We recieved amazing massages during our stay. We walked to XPLOR park very easily from the back road There was a bus stop with 5 minutes to take us to XCARET. I have no complaints only praise to Terasu and family for making us feel right at home in their piece of paradise. We will definitely be back. Thank yall soooo much!!!

10

Sharon

4 apr. 2025

·

Stannade 1 natt

Fantastic location near Xcaret park, amazing staff, wonderful facilities, right in the heart of the jungle. Enjoy the peaceful surroundings, start and end your day with a visit from the spider monkeys, relax in the pool or have a message. A must visit for anyone wanting to enjoy all that nature has to offer.

Fantastic location near Xcaret park, amazing staff, wonderful facilities, right in the heart of the jungle. Enjoy the peaceful surroundings, start and end your day with a visit from the spider monkeys, relax in the pool or have a message. A must visit for anyone wanting to enjoy all that nature has to offer.

10

Angel

5 juni 2025

·

Stannade 5 nätter

Very quaint boutique hotel, with amazing staff, situated in the jungle, walking steps to Xcaret, Xplor and Xenses. Breakfast included and they have a restaurant for dinner. We were a family of 4 with 2 pre-teens and we always felt very safe. Service here felt very personalized. The highlight was definitely the spider monkeys where you can feed them. Cant wait to return.

Very quaint boutique hotel, with amazing staff, situated in the jungle, walking steps to Xcaret, Xplor and Xenses. Breakfast included and they have a restaurant for dinner. We were a family of 4 with 2 pre-teens and we always felt very safe. Service here felt very personalized. The highlight was definitely the spider monkeys where you can feed them. Cant wait to return.

10

Maira Alejandra

1 apr. 2025

·

Stannade 4 nätter

Hotel and staff were amazing. The environment was Tropical and majestic. Was able to feed monkeys.Parking was difficult due to all trees. Hard to find if using Apple Maps recommend using google maps when traveling in Mexico.

Hotel and staff were amazing. The environment was Tropical and majestic. Was able to feed monkeys.Parking was difficult due to all trees. Hard to find if using Apple Maps recommend using google maps when traveling in Mexico.

10

Sharon

3 apr. 2025

·

Stannade 2 nätter

Amazing place to stay, relax and get back to nature. From the outstanding employee, dining with monkeys and relaxing by the pool or at the spa. It's perfect!

Amazing place to stay, relax and get back to nature. From the outstanding employee, dining with monkeys and relaxing by the pool or at the spa. It's perfect!

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Många gäster tyckte att rummen och områdena var rena. Ett fåtal rapporterade allvarliga problem, inklusive fläckiga sängkläder, unken eller avloppslukt och ett ibland smutsigt eller grumligt poolområde.

Relaterade gästrecensioner

10

Heather

18 juli 2023

·

Stannade 2 nätter

We stayed at Terasu because of the close proximity to XCARET! without the high prices of the resorts nearby. A 15min walk or 7 min taxi ride. The room (king suite) was great. Plenty of room for myself and two kids (ages 11 and 8). The pool was nice to take a quick dip in the late afternoon heat (it was a little murky, but that doesn’t bother us) The service was great and so was the breakfast. They helped me get a taxi to and from the hotel and nearby towns. There were some loud noises the first night from the neighbors ducks/geese. Ear plugs were provided though! My only suggestion is that if you don’t have a car, there isn’t any nearby restaurants to eat dinner at unless you take a taxi. Loved the design of the hotel and how they incorporated the trees into the design. Thank you so much!

We stayed at Terasu because of the close proximity to XCARET! without the high prices of the resorts nearby. A 15min walk or 7 min taxi ride. The room (king suite) was great. Plenty of room for myself and two kids (ages 11 and 8). The pool was nice to take a quick dip in the late afternoon heat (it was a little murky, but that doesn’t bother us) The service was great and so was the breakfast. They helped me get a taxi to and from the hotel and nearby towns. There were some loud noises the first night from the neighbors ducks/geese. Ear plugs were provided though! My only suggestion is that if you don’t have a car, there isn’t any nearby restaurants to eat dinner at unless you take a taxi. Loved the design of the hotel and how they incorporated the trees into the design. Thank you so much!

6

Michelle

31 mars 2025

·

Stannade 2 nätter

The staff was very polite. I wanted to like this place, but we ended up leaving early due to a few reasons. The room had a musty smell to it, sheets had stains on them and the worst part is that its extremely hard to find (even with the directions they gave us through whatsapp) We ended up getting super lost late at night trying to find it on pur way back from shopping. Google kept taking us in circles and trying to have us enter the adventure park thats next to it where we were approched by a guard with a gun. I tried to contact them about a refund but no answer. I would not recommend this hotel

The staff was very polite. I wanted to like this place, but we ended up leaving early due to a few reasons. The room had a musty smell to it, sheets had stains on them and the worst part is that its extremely hard to find (even with the directions they gave us through whatsapp) We ended up getting super lost late at night trying to find it on pur way back from shopping. Google kept taking us in circles and trying to have us enter the adventure park thats next to it where we were approched by a guard with a gun. I tried to contact them about a refund but no answer. I would not recommend this hotel

8

Stacie

12 apr. 2025

·

Stannade 1 natt

The facility was very pretty and seemed updated but the pool area was small, dirty and in the shade. We didn't even use it. Also, we had our family of four in the room with a bed and sofa bed. I slept on the sofa bed with my daughter and it had a wooden beam going across so I had to sleep with my head at the feet area to avoid laying on the beam with my hip. Very uncomfortable. Also, there was no blanket or comforter for the sofa bed. When I asked they said they didn't have any. The location is very far from anything so we had to taxi into to town a few times which was an extra $40 USD each way. Otherwise, the rooms, food and staff were great. And the outdoor lounge was nice and relaxing.

The facility was very pretty and seemed updated but the pool area was small, dirty and in the shade. We didn't even use it. Also, we had our family of four in the room with a bed and sofa bed. I slept on the sofa bed with my daughter and it had a wooden beam going across so I had to sleep with my head at the feet area to avoid laying on the beam with my hip. Very uncomfortable. Also, there was no blanket or comforter for the sofa bed. When I asked they said they didn't have any. The location is very far from anything so we had to taxi into to town a few times which was an extra $40 USD each way. Otherwise, the rooms, food and staff were great. And the outdoor lounge was nice and relaxing.

2

Kun

21 okt. 2025

·

Stannade 3 nätter

We booked a three-night stay at this hotel but left right after checking in because the conditions were unacceptable. There was a large hole right at the entrance with no warning signs or barriers, which was a serious safety hazard—especially since we were traveling with our young child. The room itself was extremely dirty, with visible blood stains on the bed linens and a strong moldy odor. It was obvious the room hadn’t been cleaned properly. Within a short time of being in the room, our child developed a rash, so we left immediately and booked another hotel. This place was unsafe and unsanitary, and I would strongly caution anyone—especially families with children—against staying here.

We booked a three-night stay at this hotel but left right after checking in because the conditions were unacceptable. There was a large hole right at the entrance with no warning signs or barriers, which was a serious safety hazard—especially since we were traveling with our young child. The room itself was extremely dirty, with visible blood stains on the bed linens and a strong moldy odor. It was obvious the room hadn’t been cleaned properly. Within a short time of being in the room, our child developed a rash, so we left immediately and booked another hotel. This place was unsafe and unsanitary, and I would strongly caution anyone—especially families with children—against staying here.

10

kevin

26 feb. 2025

·

Stannade 3 nätter

We loved every minute of our stay from the moment we arrived. The entire staff was incredible. It was super clean and quiet. Check in was a breeze and the staff was helpful the entire time. We were able to interact with the local monkeys the entire stay. We also met the sweet local cat Fernanda. Emilio's restsurant was incredible. Everything we ate was cooked to perfection with so much flavor. We recieved amazing massages during our stay. We walked to XPLOR park very easily from the back road There was a bus stop with 5 minutes to take us to XCARET. I have no complaints only praise to Terasu and family for making us feel right at home in their piece of paradise. We will definitely be back. Thank yall soooo much!!!

We loved every minute of our stay from the moment we arrived. The entire staff was incredible. It was super clean and quiet. Check in was a breeze and the staff was helpful the entire time. We were able to interact with the local monkeys the entire stay. We also met the sweet local cat Fernanda. Emilio's restsurant was incredible. Everything we ate was cooked to perfection with so much flavor. We recieved amazing massages during our stay. We walked to XPLOR park very easily from the back road There was a bus stop with 5 minutes to take us to XCARET. I have no complaints only praise to Terasu and family for making us feel right at home in their piece of paradise. We will definitely be back. Thank yall soooo much!!!

10

marlaina

24 nov. 2024

·

Stannade 1 natt

This hotel is a little treasure and i would absolutely recommend it! We checked in super later after being at Xcaret all day and when we drove up one of the staff came out to the car to greet us, carried our bags and showed us to our rooms. The rooms are clean, fridge was filled with drinks and snacks for purchase. Fresh fruit, Mexican bread, and eggs to order for breakfast. And we even had a surprise visit from a small family of spider monkeys! And it was very quiet.

This hotel is a little treasure and i would absolutely recommend it! We checked in super later after being at Xcaret all day and when we drove up one of the staff came out to the car to greet us, carried our bags and showed us to our rooms. The rooms are clean, fridge was filled with drinks and snacks for purchase. Fresh fruit, Mexican bread, and eggs to order for breakfast. And we even had a surprise visit from a small family of spider monkeys! And it was very quiet.

8

Kody

24 sep. 2025

·

Stannade 1 natt

Very unique property. Staff is super helpful and friendly. Made the stay comfortable. Helped us with getting to Xcaret safely via shuttle. Property is in the jungle so must be ok with bugs, lizards, iguanas and monkeys in the area. Lobby and pool were outside directly beside rooms. Bed was clean and comfortable, shower was hot. Nice and close the all Xcaret parks making it very convenient to attend. Would stay again if going to the parks! Thank you!

Very unique property. Staff is super helpful and friendly. Made the stay comfortable. Helped us with getting to Xcaret safely via shuttle. Property is in the jungle so must be ok with bugs, lizards, iguanas and monkeys in the area. Lobby and pool were outside directly beside rooms. Bed was clean and comfortable, shower was hot. Nice and close the all Xcaret parks making it very convenient to attend. Would stay again if going to the parks! Thank you!

2

karine

6 feb. 2023

·

Stannade 3 nätter

While the room is impeccable and the housekeeper does everything to please you, we had to deal with an experience like never before. Extreme sewer smell in our room for the 4 nights and no matter what product they put we woke up with migraines every single day and it was impossible to interact in this room.had to sleep with windows open and could barely access bathroom due to this awful smell. Shower was plugged at all time it was used. Running non stop water was the only relief we could have to take down the smell. AWFUL.

While the room is impeccable and the housekeeper does everything to please you, we had to deal with an experience like never before. Extreme sewer smell in our room for the 4 nights and no matter what product they put we woke up with migraines every single day and it was impossible to interact in this room.had to sleep with windows open and could barely access bathroom due to this awful smell. Shower was plugged at all time it was used. Running non stop water was the only relief we could have to take down the smell. AWFUL.

8

CHRISITNA

3 feb. 2025

·

Stannade 7 nätter

The staff is very nice and the room was clean every day.

The staff is very nice and the room was clean every day.

10

Michele

7 nov. 2025

·

Stannade 2 nätter

Amazing!! Rooms were clean, modern, and super comfy. The shower had a rainfall shower head and the water was nice and hot. But most of all, the staff were spectacular! We were greeted immediately and helped with our luggage and even better…. Fanny at reception allowed us to feed bananas to the wild monkeys around the property! Which if you’ve only seen monkeys in a zoo you will understand how special that experience would be. Definitely would stay again!

Amazing!! Rooms were clean, modern, and super comfy. The shower had a rainfall shower head and the water was nice and hot. But most of all, the staff were spectacular! We were greeted immediately and helped with our luggage and even better…. Fanny at reception allowed us to feed bananas to the wild monkeys around the property! Which if you’ve only seen monkeys in a zoo you will understand how special that experience would be. Definitely would stay again!

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är generellt bekväma med en djungel-/trädkojskänsla och vissa moderna inslag; sängarna får ofta beröm. Wi-Fi kan vara långsamt eller opålitligt, och ett fåtal gäster noterade lukter, läckor eller obekväma bäddsoffor, plus ibland störande ljud under dagen.

Relaterade gästrecensioner

10

HECTOR R

20 mars 2024

·

Stannade 1 natt

Experiencia buena de hotel boutique, había una fuga en el lavabo la cual fue reparada a la brevedad, el contacto con el cliente pre llegada es muy bueno pero las claves que se nos otorgararon no fueron las adecuadas y llegando nos proporcionaron otras, el desayuno regular….. se me hace que podían hacerlo más especial, si pusieran más detalle en la preparación de los alimentos, el pan lo sirvieron frio … y el huevo con exceso de sal….. el personal es muy atento, el internet estaba muy lento pero el cuarto que nos tocó era muy bonito, el hotel está en buenas condiciones pero el área del exterior en la alberca no le vendría mal una pintada… la alberca no la usamos pero se veía decente la calidad del agua …

Experiencia buena de hotel boutique, había una fuga en el lavabo la cual fue reparada a la brevedad, el contacto con el cliente pre llegada es muy bueno pero las claves que se nos otorgararon no fueron las adecuadas y llegando nos proporcionaron otras, el desayuno regular….. se me hace que podían hacerlo más especial, si pusieran más detalle en la preparación de los alimentos, el pan lo sirvieron frio … y el huevo con exceso de sal….. el personal es muy atento, el internet estaba muy lento pero el cuarto que nos tocó era muy bonito, el hotel está en buenas condiciones pero el área del exterior en la alberca no le vendría mal una pintada… la alberca no la usamos pero se veía decente la calidad del agua …

6

Jennylyn

9 feb. 2025

·

Stannade 4 nätter

Some rooms are a tree-house type which are charming but not safe for smaller kids especially when it rains because the wooden stairs would be slippery. Also, the railing bars are widely spaced, enough for a small child to get through and fall. During my stay, it rained hard and my room's ceiling leaked bad which disrupted my sleep and drenched one of my bags. I appreciated being moved to another room, but the disappointment had already settled in. I also gave 3 stars for cleanliness because of a cat that sat just about anywhere including dining tables after it meandered around on sodden ground. Furthermore, the dining area is open to air like a large pergola. Its roof leaked during rain, its ground uncomfortably wet and, generally, just alot of rainwater coming in due to lack of walls. As for the rooms, there is no complimentary bottled water so you either take one from bar ref for a fee, or fetch yourself some free water from a dispenser at the dining area, so good luck when it rains or when it's pitch dark outside. There was no stirrer or spoons in the room, either, for the coffee/tea.

Some rooms are a tree-house type which are charming but not safe for smaller kids especially when it rains because the wooden stairs would be slippery. Also, the railing bars are widely spaced, enough for a small child to get through and fall. During my stay, it rained hard and my room's ceiling leaked bad which disrupted my sleep and drenched one of my bags. I appreciated being moved to another room, but the disappointment had already settled in. I also gave 3 stars for cleanliness because of a cat that sat just about anywhere including dining tables after it meandered around on sodden ground. Furthermore, the dining area is open to air like a large pergola. Its roof leaked during rain, its ground uncomfortably wet and, generally, just alot of rainwater coming in due to lack of walls. As for the rooms, there is no complimentary bottled water so you either take one from bar ref for a fee, or fetch yourself some free water from a dispenser at the dining area, so good luck when it rains or when it's pitch dark outside. There was no stirrer or spoons in the room, either, for the coffee/tea.

8

Stacie

12 apr. 2025

·

Stannade 1 natt

The facility was very pretty and seemed updated but the pool area was small, dirty and in the shade. We didn't even use it. Also, we had our family of four in the room with a bed and sofa bed. I slept on the sofa bed with my daughter and it had a wooden beam going across so I had to sleep with my head at the feet area to avoid laying on the beam with my hip. Very uncomfortable. Also, there was no blanket or comforter for the sofa bed. When I asked they said they didn't have any. The location is very far from anything so we had to taxi into to town a few times which was an extra $40 USD each way. Otherwise, the rooms, food and staff were great. And the outdoor lounge was nice and relaxing.

The facility was very pretty and seemed updated but the pool area was small, dirty and in the shade. We didn't even use it. Also, we had our family of four in the room with a bed and sofa bed. I slept on the sofa bed with my daughter and it had a wooden beam going across so I had to sleep with my head at the feet area to avoid laying on the beam with my hip. Very uncomfortable. Also, there was no blanket or comforter for the sofa bed. When I asked they said they didn't have any. The location is very far from anything so we had to taxi into to town a few times which was an extra $40 USD each way. Otherwise, the rooms, food and staff were great. And the outdoor lounge was nice and relaxing.

2

Dirk

12 feb. 2026

·

Stannade 4 nätter

Leider kann ich das Hotel nicht empfehlen. Zum einen hörte man Tag und Nacht irgendeine Pumpe laufen. Ohne Gehörschutz war es ziemlich nervig und mit Gehörschutz schlafen war auch unangenehm. Das Internet war leider nicht zu gebrauchen, vor allem wenn man seinen nächsten Tag planen möchte. Das Frühstück bestand aus entweder Rührei, Spiegelei oder Omelett. Dazu konnte man Gepäck oder Obst bekommen. Das Personal war freundlich und hilfsbereit. Das Zimmer der Region üblich, eine Renovierung wäre angebracht. Kurz gesagt stimmt bei diesem Hotel Preis Leistung absolut nicht.

Leider kann ich das Hotel nicht empfehlen. Zum einen hörte man Tag und Nacht irgendeine Pumpe laufen. Ohne Gehörschutz war es ziemlich nervig und mit Gehörschutz schlafen war auch unangenehm. Das Internet war leider nicht zu gebrauchen, vor allem wenn man seinen nächsten Tag planen möchte. Das Frühstück bestand aus entweder Rührei, Spiegelei oder Omelett. Dazu konnte man Gepäck oder Obst bekommen. Das Personal war freundlich und hilfsbereit. Das Zimmer der Region üblich, eine Renovierung wäre angebracht. Kurz gesagt stimmt bei diesem Hotel Preis Leistung absolut nicht.

10

Patricia

18 dec. 2022

·

Stannade 1 natt

Wow. Unbelievable property. Great location right in the middle of Xcaret park in Playa del Carmen away from the noise. The staff was so kind, we wanted to see the area and they helped us organize tours which picked us up at the hotel and returned us there. Free continental breakfast was great and the rooms are big, luxurious and comfortable. Really unique property, even monkeys would come by every day. Brand new hotel true boutique experience, truly unbelievable

Wow. Unbelievable property. Great location right in the middle of Xcaret park in Playa del Carmen away from the noise. The staff was so kind, we wanted to see the area and they helped us organize tours which picked us up at the hotel and returned us there. Free continental breakfast was great and the rooms are big, luxurious and comfortable. Really unique property, even monkeys would come by every day. Brand new hotel true boutique experience, truly unbelievable

10

Sheryl

26 apr. 2025

·

Stannade 3 nätter

We enjoyed our stay here. Very close to Xcaret park without having to spend a fortune on lodging. The unit we stayed at was comfortable with lots of space with patio. Would definitely come back. Thank you for an an amazing service!

We enjoyed our stay here. Very close to Xcaret park without having to spend a fortune on lodging. The unit we stayed at was comfortable with lots of space with patio. Would definitely come back. Thank you for an an amazing service!

8

Kody

24 sep. 2025

·

Stannade 1 natt

Very unique property. Staff is super helpful and friendly. Made the stay comfortable. Helped us with getting to Xcaret safely via shuttle. Property is in the jungle so must be ok with bugs, lizards, iguanas and monkeys in the area. Lobby and pool were outside directly beside rooms. Bed was clean and comfortable, shower was hot. Nice and close the all Xcaret parks making it very convenient to attend. Would stay again if going to the parks! Thank you!

Very unique property. Staff is super helpful and friendly. Made the stay comfortable. Helped us with getting to Xcaret safely via shuttle. Property is in the jungle so must be ok with bugs, lizards, iguanas and monkeys in the area. Lobby and pool were outside directly beside rooms. Bed was clean and comfortable, shower was hot. Nice and close the all Xcaret parks making it very convenient to attend. Would stay again if going to the parks! Thank you!

10

Sarah

9 maj 2024

·

Stannade 3 nätter

Terasu is a hidden gem! Just a five minute walk from Xcaret Xplor, we relaxed at this spa like resort emerged the wilderness. We enjoyed listening to the birds in the morning an even got to feed the local wild monkeys passing through the trees… One literally came right onto our desk and took a banana from our hands! Aside from the peaceful fairy tale environment, the staff was hands down wonderful for our entire stay. They helped us get our park tickets, arrange transportation and immediately helped us with our wifi connection when the signal dropped. If I ever find myself in this area of Mexico again, I would love to come back!

Terasu is a hidden gem! Just a five minute walk from Xcaret Xplor, we relaxed at this spa like resort emerged the wilderness. We enjoyed listening to the birds in the morning an even got to feed the local wild monkeys passing through the trees… One literally came right onto our desk and took a banana from our hands! Aside from the peaceful fairy tale environment, the staff was hands down wonderful for our entire stay. They helped us get our park tickets, arrange transportation and immediately helped us with our wifi connection when the signal dropped. If I ever find myself in this area of Mexico again, I would love to come back!

10

Michele

7 nov. 2025

·

Stannade 2 nätter

Amazing!! Rooms were clean, modern, and super comfy. The shower had a rainfall shower head and the water was nice and hot. But most of all, the staff were spectacular! We were greeted immediately and helped with our luggage and even better…. Fanny at reception allowed us to feed bananas to the wild monkeys around the property! Which if you’ve only seen monkeys in a zoo you will understand how special that experience would be. Definitely would stay again!

Amazing!! Rooms were clean, modern, and super comfy. The shower had a rainfall shower head and the water was nice and hot. But most of all, the staff were spectacular! We were greeted immediately and helped with our luggage and even better…. Fanny at reception allowed us to feed bananas to the wild monkeys around the property! Which if you’ve only seen monkeys in a zoo you will understand how special that experience would be. Definitely would stay again!

10

Justin

17 dec. 2023

·

Stannade 1 natt

Amazing property nested in nature, very kind, friendly and helpful staff, environment a little to noisy during the day due to highway and parks proximity, I fully recommend it if able to disregard surrounding disquietness.

Amazing property nested in nature, very kind, friendly and helpful staff, environment a little to noisy during the day due to highway and parks proximity, I fully recommend it if able to disregard surrounding disquietness.

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Service

Servicen är en höjdpunkt: personalen är konsekvent vänlig, uppmärksam och går den extra milen för planering, transport och personliga inslag. Många gäster kände sig varmt omhändertagna från incheckning till utcheckning.

Relaterade gästrecensioner

10

Luis

14 jan. 2024

·

Stannade 2 nätter

great place to stay if you like nature thanks to Nemesio, Fanny and rest of crew make it more enjoyable to stay only deal if you don't bring a car transportation is available at the main hwy but place is nice.

great place to stay if you like nature thanks to Nemesio, Fanny and rest of crew make it more enjoyable to stay only deal if you don't bring a car transportation is available at the main hwy but place is nice.

10

Gilbert

8 sep. 2025

·

Stannade 5 nätter

This property is small, tranquil, and just lovely. We have stayed at the huge Cancun resorts and this was our first time in Playa Del Carmen. We chose this hotel for its great reviews and close proximity to Xcaret. The staff at Terasu Riviera Hotel is incredible! We arrived late at night due to flight delay, and Fernando was waiting in the entrance for us and took our bags and walked us to our room. The next day we met Fanny at breakfast and she helped us plan our day at Xcaret. Fernando indicated he would walk us to the bus that would take us to Xcaret and waited there with us. Xcaret is amazing and the best part is the show that runs from 7-9 pm. We arrived on the bus and there was Fernando ready to walk us back to our room. A gentleman named Jorge heard our delighted reaction at spotting spyder monkeys at breakfast and he lured them over with bananas and allowed us to feed them. Another member of their staff, Enemencio went out of his way to provide us with anything we needed. Fanny arranged for a taxi to take us to dinner in town and gave us a restaurant recommendation that was perfect. We received a text that night from Fernando offering to send a taxi for us and we were so relieved as it got late. Also, we had no idea until our last night that their chef is so talented and we had the best dinner there! (Pizza made in a wood burning oven). Aside from the incredible staff, the hotel is set in the jungle and it is a refreshing change from huge, busy hotels with loud music.

This property is small, tranquil, and just lovely. We have stayed at the huge Cancun resorts and this was our first time in Playa Del Carmen. We chose this hotel for its great reviews and close proximity to Xcaret. The staff at Terasu Riviera Hotel is incredible! We arrived late at night due to flight delay, and Fernando was waiting in the entrance for us and took our bags and walked us to our room. The next day we met Fanny at breakfast and she helped us plan our day at Xcaret. Fernando indicated he would walk us to the bus that would take us to Xcaret and waited there with us. Xcaret is amazing and the best part is the show that runs from 7-9 pm. We arrived on the bus and there was Fernando ready to walk us back to our room. A gentleman named Jorge heard our delighted reaction at spotting spyder monkeys at breakfast and he lured them over with bananas and allowed us to feed them. Another member of their staff, Enemencio went out of his way to provide us with anything we needed. Fanny arranged for a taxi to take us to dinner in town and gave us a restaurant recommendation that was perfect. We received a text that night from Fernando offering to send a taxi for us and we were so relieved as it got late. Also, we had no idea until our last night that their chef is so talented and we had the best dinner there! (Pizza made in a wood burning oven). Aside from the incredible staff, the hotel is set in the jungle and it is a refreshing change from huge, busy hotels with loud music.

10

Sunyoung

1 sep. 2025

·

Stannade 4 nätter

My family and I had a great experience during our stay at Terasu. All the staff members were very friendly, warm, and welcoming. They accommodated to our needs and went above and beyond to make our stay comfortable. The hotel itself was very private but close to Xcerat and Xplor. Not only that, we were able to feed monkeys during our stay and play with a very cute cat. On our last day, the staff even packed us a separate container of their house-made hot sauce and mangos per request. If anyone wants a quiet, peaceful stay, I would definitely recommend.

My family and I had a great experience during our stay at Terasu. All the staff members were very friendly, warm, and welcoming. They accommodated to our needs and went above and beyond to make our stay comfortable. The hotel itself was very private but close to Xcerat and Xplor. Not only that, we were able to feed monkeys during our stay and play with a very cute cat. On our last day, the staff even packed us a separate container of their house-made hot sauce and mangos per request. If anyone wants a quiet, peaceful stay, I would definitely recommend.

10

Danielle

18 mars 2025

·

Stannade 5 nätter

Off the beaten path but exactly what I needed. 10 min south of Playa right in the middle of the jungle. This place was perfection! I can't rave about this place enough. My son and I went on vacation together and stayed here as an option instead of Xcaret and man am I glad we did. The staff is beyond fantastic! They make you feel like family! And if you need a taxi - they have a guy!! And he can drop you off and pick up! The pink house down the road is great for breakfast as an alternative to their amazing breakfast. We will be back to see Fanny, Nemesio and Fernando!!! :)

Off the beaten path but exactly what I needed. 10 min south of Playa right in the middle of the jungle. This place was perfection! I can't rave about this place enough. My son and I went on vacation together and stayed here as an option instead of Xcaret and man am I glad we did. The staff is beyond fantastic! They make you feel like family! And if you need a taxi - they have a guy!! And he can drop you off and pick up! The pink house down the road is great for breakfast as an alternative to their amazing breakfast. We will be back to see Fanny, Nemesio and Fernando!!! :)

10

Liliana

23 sep. 2025

·

Stannade 1 natt

So close to Xcaret hotels and parks, quiet and peaceful place, friendly staff GREAT service and very attentive personnel

So close to Xcaret hotels and parks, quiet and peaceful place, friendly staff GREAT service and very attentive personnel

10

Stephen

18 feb. 2026

·

Stannade 2 nätter

Very helpful staff.

Very helpful staff.

10

Evette

3 mars 2024

·

Stannade 5 nätter

Super cool jungle getaway about ten mins drive away from playa del carmen city center....Hotel very clean, Super friendly staff and the spider monkeys in the mornings makes this place so truly special!They are gentle when taking food and they dont steal sunglasses or cellphones like the ones in Asia LOL! Will definitely return in the near future! Special Thanks to Fanny, Jose , Omar and the nice older gent who always helped with the luggage!

Super cool jungle getaway about ten mins drive away from playa del carmen city center....Hotel very clean, Super friendly staff and the spider monkeys in the mornings makes this place so truly special!They are gentle when taking food and they dont steal sunglasses or cellphones like the ones in Asia LOL! Will definitely return in the near future! Special Thanks to Fanny, Jose , Omar and the nice older gent who always helped with the luggage!

8

Kody

24 sep. 2025

·

Stannade 1 natt

Very unique property. Staff is super helpful and friendly. Made the stay comfortable. Helped us with getting to Xcaret safely via shuttle. Property is in the jungle so must be ok with bugs, lizards, iguanas and monkeys in the area. Lobby and pool were outside directly beside rooms. Bed was clean and comfortable, shower was hot. Nice and close the all Xcaret parks making it very convenient to attend. Would stay again if going to the parks! Thank you!

Very unique property. Staff is super helpful and friendly. Made the stay comfortable. Helped us with getting to Xcaret safely via shuttle. Property is in the jungle so must be ok with bugs, lizards, iguanas and monkeys in the area. Lobby and pool were outside directly beside rooms. Bed was clean and comfortable, shower was hot. Nice and close the all Xcaret parks making it very convenient to attend. Would stay again if going to the parks! Thank you!

10

Jianmin

4 juni 2025

·

Stannade 3 nätter

Excellent service! The staff treated us like being home. Very friendly. They also helped us to coordinate transportation. We definitely will go back. Best choice to stay in Xcaret area!

Excellent service! The staff treated us like being home. Very friendly. They also helped us to coordinate transportation. We definitely will go back. Best choice to stay in Xcaret area!

10

Michele

7 nov. 2025

·

Stannade 2 nätter

Amazing!! Rooms were clean, modern, and super comfy. The shower had a rainfall shower head and the water was nice and hot. But most of all, the staff were spectacular! We were greeted immediately and helped with our luggage and even better…. Fanny at reception allowed us to feed bananas to the wild monkeys around the property! Which if you’ve only seen monkeys in a zoo you will understand how special that experience would be. Definitely would stay again!

Amazing!! Rooms were clean, modern, and super comfy. The shower had a rainfall shower head and the water was nice and hot. But most of all, the staff were spectacular! We were greeted immediately and helped with our luggage and even better…. Fanny at reception allowed us to feed bananas to the wild monkeys around the property! Which if you’ve only seen monkeys in a zoo you will understand how special that experience would be. Definitely would stay again!

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Läge

Mycket praktiskt för besök till Xcaret, Xplor och Xenses. Vissa tyckte att det var avlägset eller svårt att hitta, och utan bil kan du behöva förlita dig på dyra taxibilar eller bussar.

Relaterade gästrecensioner

10

Heather

18 juli 2023

·

Stannade 2 nätter

We stayed at Terasu because of the close proximity to XCARET! without the high prices of the resorts nearby. A 15min walk or 7 min taxi ride. The room (king suite) was great. Plenty of room for myself and two kids (ages 11 and 8). The pool was nice to take a quick dip in the late afternoon heat (it was a little murky, but that doesn’t bother us) The service was great and so was the breakfast. They helped me get a taxi to and from the hotel and nearby towns. There were some loud noises the first night from the neighbors ducks/geese. Ear plugs were provided though! My only suggestion is that if you don’t have a car, there isn’t any nearby restaurants to eat dinner at unless you take a taxi. Loved the design of the hotel and how they incorporated the trees into the design. Thank you so much!

We stayed at Terasu because of the close proximity to XCARET! without the high prices of the resorts nearby. A 15min walk or 7 min taxi ride. The room (king suite) was great. Plenty of room for myself and two kids (ages 11 and 8). The pool was nice to take a quick dip in the late afternoon heat (it was a little murky, but that doesn’t bother us) The service was great and so was the breakfast. They helped me get a taxi to and from the hotel and nearby towns. There were some loud noises the first night from the neighbors ducks/geese. Ear plugs were provided though! My only suggestion is that if you don’t have a car, there isn’t any nearby restaurants to eat dinner at unless you take a taxi. Loved the design of the hotel and how they incorporated the trees into the design. Thank you so much!

6

Michelle

31 mars 2025

·

Stannade 2 nätter

The staff was very polite. I wanted to like this place, but we ended up leaving early due to a few reasons. The room had a musty smell to it, sheets had stains on them and the worst part is that its extremely hard to find (even with the directions they gave us through whatsapp) We ended up getting super lost late at night trying to find it on pur way back from shopping. Google kept taking us in circles and trying to have us enter the adventure park thats next to it where we were approched by a guard with a gun. I tried to contact them about a refund but no answer. I would not recommend this hotel

The staff was very polite. I wanted to like this place, but we ended up leaving early due to a few reasons. The room had a musty smell to it, sheets had stains on them and the worst part is that its extremely hard to find (even with the directions they gave us through whatsapp) We ended up getting super lost late at night trying to find it on pur way back from shopping. Google kept taking us in circles and trying to have us enter the adventure park thats next to it where we were approched by a guard with a gun. I tried to contact them about a refund but no answer. I would not recommend this hotel

8

Annah

11 maj 2024

·

Stannade 3 nätter

Loved the property and all the staff was amazing. Our only complaint was that it isn’t close to much of anything. We had to either take a bus or taxi into town for shopping, dining not at the hotel or the beach. But if your looking to just relax and lay back this is totally the place for you!

Loved the property and all the staff was amazing. Our only complaint was that it isn’t close to much of anything. We had to either take a bus or taxi into town for shopping, dining not at the hotel or the beach. But if your looking to just relax and lay back this is totally the place for you!

8

Sharolyn

10 juli 2025

·

Stannade 4 nätter

Unique treehouse with monkeys you can hand feed and friendly, responsive staff. The resort is a solid 20 minutes from shopping and restaurant choices- so be prepared for regular taxi expenses if you do not have a car. This is not a “pamper” resort where guests lounge around the pool, but it’s a unique option if you have offsite entertainment plans.

Unique treehouse with monkeys you can hand feed and friendly, responsive staff. The resort is a solid 20 minutes from shopping and restaurant choices- so be prepared for regular taxi expenses if you do not have a car. This is not a “pamper” resort where guests lounge around the pool, but it’s a unique option if you have offsite entertainment plans.

10

Eunsoo

10 feb. 2024

·

Stannade 2 nätter

Everything was great while staying here! Super friendly staff and hotel is so peaceful. You can walk to Xcaret parks as well! Must stay!!!!!

Everything was great while staying here! Super friendly staff and hotel is so peaceful. You can walk to Xcaret parks as well! Must stay!!!!!

10

ROSAURA Bienvenida

13 aug. 2025

·

Stannade 4 nätter

I love the hotel but the only bad thing is taxi couldn’t get through easily because the hotel was very deep but besides that it was great

I love the hotel but the only bad thing is taxi couldn’t get through easily because the hotel was very deep but besides that it was great

8

James

11 feb. 2025

·

Stannade 2 nätter

This place is very cute, in a cool jungle setting, and far from the hustle and bustle of downtown Playa, which was a little too loud for us. If you want to access downtown Playa, you are very near the Main Street where you can hop on a collectivo for $30mx. The breakfast and coffee was good. This location is an excellent starting point if you’re doing Xcaret, since the hotel is essentially on the Xcaret property. It’s walking distance to a few of the parks. And of course, monkeys. Everybody loves monkeys. We fed some bananas to the spider monkeys and they couldn’t have been cuter. There was a couple issues with power, but it didn’t affect us and was beyond the control of the staff, who were very nice and helpful. Thanks to the staff for making our Xcaret park enjoyable!

This place is very cute, in a cool jungle setting, and far from the hustle and bustle of downtown Playa, which was a little too loud for us. If you want to access downtown Playa, you are very near the Main Street where you can hop on a collectivo for $30mx. The breakfast and coffee was good. This location is an excellent starting point if you’re doing Xcaret, since the hotel is essentially on the Xcaret property. It’s walking distance to a few of the parks. And of course, monkeys. Everybody loves monkeys. We fed some bananas to the spider monkeys and they couldn’t have been cuter. There was a couple issues with power, but it didn’t affect us and was beyond the control of the staff, who were very nice and helpful. Thanks to the staff for making our Xcaret park enjoyable!

8

Kody

24 sep. 2025

·

Stannade 1 natt

Very unique property. Staff is super helpful and friendly. Made the stay comfortable. Helped us with getting to Xcaret safely via shuttle. Property is in the jungle so must be ok with bugs, lizards, iguanas and monkeys in the area. Lobby and pool were outside directly beside rooms. Bed was clean and comfortable, shower was hot. Nice and close the all Xcaret parks making it very convenient to attend. Would stay again if going to the parks! Thank you!

Very unique property. Staff is super helpful and friendly. Made the stay comfortable. Helped us with getting to Xcaret safely via shuttle. Property is in the jungle so must be ok with bugs, lizards, iguanas and monkeys in the area. Lobby and pool were outside directly beside rooms. Bed was clean and comfortable, shower was hot. Nice and close the all Xcaret parks making it very convenient to attend. Would stay again if going to the parks! Thank you!

10

Jose Antonio

10 dec. 2025

·

Stannade 4 nätter

La excelente atención de Fernando y el lugar estratégico para ir a los parques a pie ah y también la visita de los Changos ja ja ja En las mejoras podrían poner algo donde se pueda colgar ropa Ya que cuentan con servicio de bicicletas estaría bien que tuvieran una bicicleta doble

La excelente atención de Fernando y el lugar estratégico para ir a los parques a pie ah y también la visita de los Changos ja ja ja En las mejoras podrían poner algo donde se pueda colgar ropa Ya que cuentan con servicio de bicicletas estaría bien que tuvieran una bicicleta doble

10

Sarah

9 maj 2024

·

Stannade 3 nätter

Terasu is a hidden gem! Just a five minute walk from Xcaret Xplor, we relaxed at this spa like resort emerged the wilderness. We enjoyed listening to the birds in the morning an even got to feed the local wild monkeys passing through the trees… One literally came right onto our desk and took a banana from our hands! Aside from the peaceful fairy tale environment, the staff was hands down wonderful for our entire stay. They helped us get our park tickets, arrange transportation and immediately helped us with our wifi connection when the signal dropped. If I ever find myself in this area of Mexico again, I would love to come back!

Terasu is a hidden gem! Just a five minute walk from Xcaret Xplor, we relaxed at this spa like resort emerged the wilderness. We enjoyed listening to the birds in the morning an even got to feed the local wild monkeys passing through the trees… One literally came right onto our desk and took a banana from our hands! Aside from the peaceful fairy tale environment, the staff was hands down wonderful for our entire stay. They helped us get our park tickets, arrange transportation and immediately helped us with our wifi connection when the signal dropped. If I ever find myself in this area of Mexico again, I would love to come back!

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Måltider

Frukosten får beröm av många, och många njöt av middagarna på plats – särskilt vedeldad pizza – även om vissa ansåg frukosten enkel eller ojämnt bra. Den övergripande matkvaliteten är omtyckt.

Relaterade gästrecensioner

10

Nidia Axel Leija

1 aug. 2025

·

Stannade 2 nätter

Excelente opción para llegar a descansar después de los Parques Xcaret, propiedad muy tranquila, excelente atención por parte de Fernando y Fanny. Incluye el Desayuno que estaba muy rico y la alberca aunque pequeña estaba limpia y muy fresca. Por la noche puedes cenar Pizza a la Leña o algunas otras opciones de menú del Restaurante Emilio’s, también muy rico! Hay monos alrededor que se acercan por la Mañana si les ofreces algo de fruta. Sin duda una excelente opción !!

Excelente opción para llegar a descansar después de los Parques Xcaret, propiedad muy tranquila, excelente atención por parte de Fernando y Fanny. Incluye el Desayuno que estaba muy rico y la alberca aunque pequeña estaba limpia y muy fresca. Por la noche puedes cenar Pizza a la Leña o algunas otras opciones de menú del Restaurante Emilio’s, también muy rico! Hay monos alrededor que se acercan por la Mañana si les ofreces algo de fruta. Sin duda una excelente opción !!

10

Heather

18 juli 2023

·

Stannade 2 nätter

We stayed at Terasu because of the close proximity to XCARET! without the high prices of the resorts nearby. A 15min walk or 7 min taxi ride. The room (king suite) was great. Plenty of room for myself and two kids (ages 11 and 8). The pool was nice to take a quick dip in the late afternoon heat (it was a little murky, but that doesn’t bother us) The service was great and so was the breakfast. They helped me get a taxi to and from the hotel and nearby towns. There were some loud noises the first night from the neighbors ducks/geese. Ear plugs were provided though! My only suggestion is that if you don’t have a car, there isn’t any nearby restaurants to eat dinner at unless you take a taxi. Loved the design of the hotel and how they incorporated the trees into the design. Thank you so much!

We stayed at Terasu because of the close proximity to XCARET! without the high prices of the resorts nearby. A 15min walk or 7 min taxi ride. The room (king suite) was great. Plenty of room for myself and two kids (ages 11 and 8). The pool was nice to take a quick dip in the late afternoon heat (it was a little murky, but that doesn’t bother us) The service was great and so was the breakfast. They helped me get a taxi to and from the hotel and nearby towns. There were some loud noises the first night from the neighbors ducks/geese. Ear plugs were provided though! My only suggestion is that if you don’t have a car, there isn’t any nearby restaurants to eat dinner at unless you take a taxi. Loved the design of the hotel and how they incorporated the trees into the design. Thank you so much!

10

Elena

24 juni 2025

·

Stannade 5 nätter

Lovely place! Eco-friendly, in nature, quaint peaceful place, close to Xcaret, Xenses, and Xplor. Staff was very attentive, kind, and just superb. Included breakfast had choices of fruit, cereal, pastries, eggs, omelette, juices, and coffee. An overall absolute lovely place, felt like i was at home. Highly recommended!

Lovely place! Eco-friendly, in nature, quaint peaceful place, close to Xcaret, Xenses, and Xplor. Staff was very attentive, kind, and just superb. Included breakfast had choices of fruit, cereal, pastries, eggs, omelette, juices, and coffee. An overall absolute lovely place, felt like i was at home. Highly recommended!

10

Olga

14 apr. 2024

·

Stannade 3 nätter

Customer service was great. Breakfast was very fulfilling. Highly recommended

Customer service was great. Breakfast was very fulfilling. Highly recommended

8

Kexi

18 feb. 2025

·

Stannade 1 natt

Terasu is a hotel in jungle. The building is not new, but the room is clean. The breakfast was simple, but the scrambled eggs was made tasty. It's not too far from Xcaret Park. This is the reason we chose this hotel. After seeing the evening show at the park after 9pm, it took us 10-15 minutes to the hotel. There is no public transportation to the hotel. If you don't have a car, you have to rely on taxi service which is quite expensive. The staff was very friendly.

Terasu is a hotel in jungle. The building is not new, but the room is clean. The breakfast was simple, but the scrambled eggs was made tasty. It's not too far from Xcaret Park. This is the reason we chose this hotel. After seeing the evening show at the park after 9pm, it took us 10-15 minutes to the hotel. There is no public transportation to the hotel. If you don't have a car, you have to rely on taxi service which is quite expensive. The staff was very friendly.

10

Edward

19 mars 2025

·

Stannade 7 nätter

The hotel is small and comfortable. The food was great and so was the staff. This is a relaxing and quiet resort.

The hotel is small and comfortable. The food was great and so was the staff. This is a relaxing and quiet resort.

10

Diana

6 aug. 2025

·

Stannade 1 natt

Amazing!!!! Like a little oasis! Way cooler than the area because of the jungle! So many monkeys that came to eat bananas! The staff provided us with bananas, and my kids fed the spider monkeys and the iguanas. The pool was excellent at night and the food at the restaurant, amazing!!!!

Amazing!!!! Like a little oasis! Way cooler than the area because of the jungle! So many monkeys that came to eat bananas! The staff provided us with bananas, and my kids fed the spider monkeys and the iguanas. The pool was excellent at night and the food at the restaurant, amazing!!!!

10

kevin

26 feb. 2025

·

Stannade 3 nätter

We loved every minute of our stay from the moment we arrived. The entire staff was incredible. It was super clean and quiet. Check in was a breeze and the staff was helpful the entire time. We were able to interact with the local monkeys the entire stay. We also met the sweet local cat Fernanda. Emilio's restsurant was incredible. Everything we ate was cooked to perfection with so much flavor. We recieved amazing massages during our stay. We walked to XPLOR park very easily from the back road There was a bus stop with 5 minutes to take us to XCARET. I have no complaints only praise to Terasu and family for making us feel right at home in their piece of paradise. We will definitely be back. Thank yall soooo much!!!

We loved every minute of our stay from the moment we arrived. The entire staff was incredible. It was super clean and quiet. Check in was a breeze and the staff was helpful the entire time. We were able to interact with the local monkeys the entire stay. We also met the sweet local cat Fernanda. Emilio's restsurant was incredible. Everything we ate was cooked to perfection with so much flavor. We recieved amazing massages during our stay. We walked to XPLOR park very easily from the back road There was a bus stop with 5 minutes to take us to XCARET. I have no complaints only praise to Terasu and family for making us feel right at home in their piece of paradise. We will definitely be back. Thank yall soooo much!!!

10

Felipe

14 mars 2024

·

Stannade 1 natt

We loved the friendly reception. The concierge carried our bags and showed the restaurant, pool and room. Wood fire fresh pizza was amazing.

We loved the friendly reception. The concierge carried our bags and showed the restaurant, pool and room. Wood fire fresh pizza was amazing.

10

Sarah

9 maj 2024

·

Stannade 3 nätter

Terasu is a hidden gem! Just a five minute walk from Xcaret Xplor, we relaxed at this spa like resort emerged the wilderness. We enjoyed listening to the birds in the morning an even got to feed the local wild monkeys passing through the trees… One literally came right onto our desk and took a banana from our hands! Aside from the peaceful fairy tale environment, the staff was hands down wonderful for our entire stay. They helped us get our park tickets, arrange transportation and immediately helped us with our wifi connection when the signal dropped. If I ever find myself in this area of Mexico again, I would love to come back!

Terasu is a hidden gem! Just a five minute walk from Xcaret Xplor, we relaxed at this spa like resort emerged the wilderness. We enjoyed listening to the birds in the morning an even got to feed the local wild monkeys passing through the trees… One literally came right onto our desk and took a banana from our hands! Aside from the peaceful fairy tale environment, the staff was hands down wonderful for our entire stay. They helped us get our park tickets, arrange transportation and immediately helped us with our wifi connection when the signal dropped. If I ever find myself in this area of Mexico again, I would love to come back!

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

10

Juan Carlos

2 sep. 2026

·

Stannade 1 natt

Excelente servicio, personal muy amable.

Excelente servicio, personal muy amable.

10

Josue Jonatan

13 juli 2026

·

Stannade 3 nätter

Personal very helpful.

Personal very helpful.

10

Agni

7 juli 2026

·

Stannade 3 nätter

Hermoso hotel, privado, limpio y bien ubicado y con personal muy amable, Fernando nos apoyo completamente desde el inicio y siempre fue increíblemente amable.

Hermoso hotel, privado, limpio y bien ubicado y con personal muy amable, Fernando nos apoyo completamente desde el inicio y siempre fue increíblemente amable.

10

Valeria Robles

6 juli 2026

·

Stannade 9 nätter

My fiancé and I had a wonderful stay here. The property was much smaller than we expected, but that ended up being one of our favorite things about it. With only nine units, it feels more like a boutique jungle retreat than a large resort. It's quiet, private, and a great choice if you're looking to disconnect and enjoy nature. We even saw monkeys during our stay! The rooms and property were very clean, and the breakfast, while the same each morning, was fresh, healthy, and clearly prepared with care. We looked forward to it every day. What truly made our experience exceptional was Fernando, the property manager. He went above and beyond to make us feel welcome and safe. He always checked in to see how our day was going, shared helpful tips, walked us to shuttle stops when needed, and made sure we got back safely. Since we weren't familiar with the area, his kindness and hospitality made a huge difference. This isn't a full-service resort where transportation and every amenity are handled for you, and dinner is available for an additional cost. It's also a little tucked away and can be tricky to find at first. However, once we got settled, none of that was an issue. If you're looking for a large, all-inclusive resort, this may not be the best fit. But if you want a peaceful, intimate stay surrounded by nature, we highly recommend it. We'd absolutely stay here again!

My fiancé and I had a wonderful stay here. The property was much smaller than we expected, but that ended up being one of our favorite things about it. With only nine units, it feels more like a boutique jungle retreat than a large resort. It's quiet, private, and a great choice if you're looking to disconnect and enjoy nature. We even saw monkeys during our stay! The rooms and property were very clean, and the breakfast, while the same each morning, was fresh, healthy, and clearly prepared with care. We looked forward to it every day. What truly made our experience exceptional was Fernando, the property manager. He went above and beyond to make us feel welcome and safe. He always checked in to see how our day was going, shared helpful tips, walked us to shuttle stops when needed, and made sure we got back safely. Since we weren't familiar with the area, his kindness and hospitality made a huge difference. This isn't a full-service resort where transportation and every amenity are handled for you, and dinner is available for an additional cost. It's also a little tucked away and can be tricky to find at first. However, once we got settled, none of that was an issue. If you're looking for a large, all-inclusive resort, this may not be the best fit. But if you want a peaceful, intimate stay surrounded by nature, we highly recommend it. We'd absolutely stay here again!

10

Martha Y

21 juni 2026

·

Stannade 4 nätter

This 9 bedroom tropical boutique hotel, nestled between its natural beauty of jungle and exotic animals does not fall short of luxury and comfort. Bedrooms exceed in ammenities, comfortable beds, pillows, snacks, mini bar. Onsite kitchen, offering limited but tasteful options. The staff is great, always willing to keep you entertained with conversation and very helpful. It is an adorable property, we enjoyed the spider monkeys and iguanas plus more animals we’d never seen. Landscaping is in its natural habitat and gorgeous. It was a relaxing and comfortable stay. Barrowd the bikes and pedaled to Go Mart for snacks and beverages. Getting to Xcaret was easy. Fernando, Rocio, Evon and the chefs are absolute gems.

This 9 bedroom tropical boutique hotel, nestled between its natural beauty of jungle and exotic animals does not fall short of luxury and comfort. Bedrooms exceed in ammenities, comfortable beds, pillows, snacks, mini bar. Onsite kitchen, offering limited but tasteful options. The staff is great, always willing to keep you entertained with conversation and very helpful. It is an adorable property, we enjoyed the spider monkeys and iguanas plus more animals we’d never seen. Landscaping is in its natural habitat and gorgeous. It was a relaxing and comfortable stay. Barrowd the bikes and pedaled to Go Mart for snacks and beverages. Getting to Xcaret was easy. Fernando, Rocio, Evon and the chefs are absolute gems.

Boendets policy

Instruktioner för incheckning

Allt du behöver veta för en smidig incheckning.

Incheckning

Checka ut

Från 15:00 till 23:30

Innan 12:00

Bra att veta

Ytterligare regler och information om denna fastighet.

Tillval

Ytterligare betalda tjänster du kan efterfråga.

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Priser för kommande datum

november 2026

sö	må	ti	on	to	fr	lö
1	2 $121	3 $121	4 $119	5 $120	6 $113	7 $124
8 $124	9 $121	10 $121	11 $122	12 $121	13 $122	14 $131
15 $123	16 $131	17 $131	18 $131	19 $131	20 $131	21 $131
22 $131	23 $126	24 $127	25 $126	26 $127	27 $126	28 $131
29 $130	30 $127

december 2026

Billigare

Dyrare

Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.

Priser i USD för 2 gäster uppdateras dagligen.

2026-11-02: 120.60756858740234USD
2026-11-03: 120.80174050658417USD
2026-11-04: 119.41433829159546USD
2026-11-05: 119.7680698773117USD
2026-11-06: 113.34733048298645USD
2026-11-07: 123.90518626856995USD
2026-11-08: 123.97554658181USD
2026-11-09: 121.13215813973999USD
2026-11-10: 121.15704343562317USD
2026-11-11: 121.83524887757874USD
2026-11-12: 120.68365917982483USD
2026-11-13: 121.73688620153808USD
2026-11-14: 131.13124765571595USD
2026-11-15: 123.01612192453766USD
2026-11-16: 131.13124765571595USD
2026-11-17: 130.74756660786437USD
2026-11-18: 130.74756660786437USD
2026-11-19: 131.13124765571595USD
2026-11-20: 131.13124765571595USD
2026-11-21: 131.13124765571595USD
2026-11-22: 130.67152725489808USD
2026-11-23: 126.12700594757843USD
2026-11-24: 127.02546419190979USD
2026-11-25: 126.12700594757843USD
2026-11-26: 126.71524344439698USD
2026-11-27: 126.41736286591339USD
2026-11-28: 130.51161745207978USD
2026-11-29: 130.20180662021636USD
2026-11-30: 127.40348327985382USD
2026-12-01: 131.13124765571595USD
2026-12-02: 133.49982567712402USD
2026-12-03: 131.0577873553772USD
2026-12-04: 133.75966949930572USD
2026-12-05: 132.9684810564804USD
2026-12-06: 133.359907802124USD
2026-12-07: 133.39599745909118USD
2026-12-08: 133.41073734265137USD
2026-12-09: 133.52129500926208USD
2026-12-10: 133.39599745909118USD
2026-12-11: 133.58999858008576USD
2026-12-12: 133.359907802124USD
2026-12-13: 133.50465926582336USD
2026-12-14: 133.359907802124USD
2026-12-15: 133.49982567712402USD
2026-12-16: 132.9684810564804USD
2026-12-17: 133.39599745909118USD
2026-12-18: 156.31924916616822USD
2026-12-19: 165.2506962934265USD
2026-12-20: 165.1406681011963USD
2026-12-21: 165.2592874422455USD
2026-12-22: 165.2592874422455USD
2026-12-23: 165.2592874422455USD
2026-12-24: 165.2506962934265USD
2026-12-25: 251.1113378627777USD
2026-12-26: 251.1113378627777USD
2026-12-27: 251.26162318774414USD
2026-12-28: 251.26162318774414USD
2026-12-29: 251.1113378627777USD
2026-12-30: 251.13174824615479USD
2026-12-31: 250.9250995193939USD
2027-01-01: 251.26162318774414USD
2027-01-02: 251.77880009875489USD

Receptionen är öppen varje dag från 06.00 till 22.00. Kontakta boendet minst 24 timmar i förväg med kontaktinformationen i bokningsbekräftelsen för att arrangera incheckning. Före ankomst måste gäster registrera dig online för boendet via en säker länk. Gäster ombeds att förse boendet med en kopia av sitt statligt utfärdade foto-id före ankomst. Gästerna får ett e-postmeddelande med incheckningsinstruktioner och portkod inom 24 timmar före ankomst. Receptionen är bemannad under begränsade tider. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.

Incheckning måste göras av någon som är minst 18 år.

Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Boendet accepterar kreditkort och kontanter.
På detta boende finns bland annat följande säkerhetsdetalj: brandsläckare.
Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.

Förhandsbokningar krävs för massage och spabehandlingar. Bokningar kan göras genom att kontakta detta hotell innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen.
Djur och assistanshundar är ej tillåtna.
Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.

Företagsuppgifter

Boendets registreringsnummer 008-007-007653/2026

Avgift för frukost enligt egen beställning: MXN 180–250 för vuxna och MXN 180–250 för barn (ungefärligt pris)
Avgift för flygtransfer: MXN 2300 per fordon (tur och retur, max. antal passagerare 4)
Avgift för flygplatstransport per barn: MXN 2300 (tur och retur), (upp till 17 år)

Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.