URSO Hotel & Spa, a Small Luxury Hotel of the World
627 $
/ Nacht
Ø-Preis September
Preise für URSO Hotel & Spa, a Small Luxury Hotel of the World
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
627 $
/ Nacht
Ø-Preis September
Monatliche Durchschnittspreise
In URSO Hotel & Spa, a Small Luxury Hotel of the World liegt der Preis pro Nacht im günstigsten Monat (August) durchschnittlich bei 349 $ und im teuersten Monat (Oktober) bei 631 $, basierend auf den letzten 12 Monaten.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 408 $ |
| Februar | 374 $ |
| März | 453 $ |
| April | 497 $ |
| Mai | 547 $ |
| Juni | 572 $ |
| Juli | 415 $ |
| August | 349 $ |
| September | 627 $ |
| Oktober | 631 $ |
| November | 484 $ |
| Dezember | 423 $ |
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F
M
A
M
J
J
A
Sep · 627 $
S
O
N
D
Am teuersten: Oktober (ca. 631 $)
Am günstigsten: August (ca. 349 $)
Über diese Unterkunft
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Sicher ist bei folgenden Freizeitmöglichkeiten auch für dich das Richtige dabei: Fitnesscenter (rund um die Uhr geöffnet), Innenpool und Whi...
Annehmlichkeiten
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Sicher ist bei folgenden Freizeitmöglichkeiten auch für dich das Richtige dabei: Fitnesscenter (rund um die Uhr geöffnet), Innenpool und Whirlpool. Zu den Highlights, die dieses Hotel im mediterranen Stil bietet, gehören zudem kostenloses WLAN, ein Concierge-Service und Babysitting (gegen Gebühr). Ziele in der Umgebung erreichst du mit dem Shuttle (gegen Gebühr).
Annehmlichkeiten für Geschäftsreisende
Zum Angebot gehören ein kostenloser Internetzugang per Kabel, ein Limousinenservice und kostenlose Zeitungen in der Lobby. Wenn du eine Veranstaltung in Madrid planst, ist dieses Hotel eine gute Wahl, denn zu den 1884 Quadratfuß (175 Quadratmeter) großen Veranstaltungsräumlichkeiten zählen ein Konferenzzentrum und Tagungsräume. Der Flughafentransfer (rund um die Uhr) ist kostenpflichtig; außerdem gibt es vor Ort Folgendes: Parken ohne Service (kostenpflichtig).
Gastronomie
Lass dir eine Mahlzeit bei Casa Felisa schmecken oder nutz den Zimmerservice (rund um die Uhr) dieses Hotels. Deinen Durst kannst du an der Bar/Lounge stillen. Gegen Gebühr wird täglich von 07:00 Uhr bis 11:00 Uhr ein Frühstücksbuffet angeboten.
Zimmer
Fühl dich in einem der 78 Zimmer, die Minibar und einen Flachbildfernseher bieten, wie zu Hause. Es gibt einen kostenfreien Internetzugang per Kabel und WLAN sowie Satellitenempfang. Es sind eigene Badezimmer mit Duschwannen vorhanden, die Komfortbadewannen und kostenlose Toilettenartikel bieten. Zur Austattung gehören Telefone ebenso wie Safes in Laptop-Größe und Schreibtische.
Standort
URSO Hotel & Spa liegt im Herzen von Madrid, nur 15 Gehminuten entfernt von: Gran Via und Paseo de la Castellana. Dieses Hotel im luxuriösen Stil ist 1,2 km von Plaza de Cibeles und 1,9 km von Retiro-Park entfernt.
Was ist in der Nähe?
Paseo de la Castellana(0.3 Meilen)
Plaza de Chueca(0.3 Meilen)
Plaza de Colón(0.6 Meilen)
Gran Via(0.6 Meilen)
Casino Gran Vía(0.6 Meilen)
Museo Arqueológico Nacional de España(0.6 Meilen)
Straße Calle de Alcalá(0.6 Meilen)
Goldene Meile(0.6 Meilen)
Gesellschaft der Schönen Künste(0.7 Meilen)
Paseo del Prado(0.7 Meilen)
El Corte Inglés(0.7 Meilen)
Calle de Preciados(0.7 Meilen)
Plaza del Callao(0.7 Meilen)
Plaza de Cibeles(0.7 Meilen)
Päpstliche Universität Comillas(0.7 Meilen)
Der bevorzugte Flughafen für URSO Hotel & Spa ist Flughafen Adolfo Suárez Madrid-Barajas (MAD)(9 Meilen)
Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Zimmerservice
Parkservice
Standort
Mejía Lequerica, 8, Justicia, Madrid, Spanien
Paseo de la Castellana (0.3 Meilen)
Plaza de Chueca (0.3 Meilen)
Plaza de Colón (0.6 Meilen)
Gran Via (0.6 Meilen)
Casino Gran Vía (0.6 Meilen)
Museo Arqueológico Nacional de España (0.6 Meilen)
Zimmeroptionen
4
Deluxe-Doppel- oder -Zweibettzimmer, Gartenblick
Zimmerdetails
1 Großes Doppelbett
2 Einzelbetten
Anzahl Schlafplätze 2
258 ft²
KlimaanlageWLAN (kostenlos)Tiefe Badewanne
7
Junior-Doppel- oder -Zweibettzimmer, Gartenblick
Zimmerdetails
1 Großes Doppelbett
2 Einzelbetten
Anzahl Schlafplätze 2
431 ft²
KlimaanlageWLAN (kostenlos)Tiefe Badewanne
6
Deluxe-Doppelzimmer
Zimmerdetails
1 Großes Doppelbett
2 Einzelbetten
Anzahl Schlafplätze 2
258 ft²
KlimaanlageWLAN (kostenlos)Tiefe Badewanne
11
Suite, Terrasse
Zimmerdetails
1 Großes Doppelbett
2 Einzelbetten
Anzahl Schlafplätze 2
431 ft²
BalkonKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
4
Junior-Suite
Zimmerdetails
1 Großes Doppelbett
2 Einzelbetten
Anzahl Schlafplätze 3
431 ft²
KlimaanlageWLAN (kostenlos)Tiefe Badewanne
5
Familienzimmer
Zimmerdetails
4× Einzelbetten
Anzahl Schlafplätze 4
KlimaanlageWLAN (kostenlos)Tiefe Badewanne
9
Junior-Suite, Terrasse
Zimmerdetails
1 Großes Doppelbett
2 Einzelbetten
Anzahl Schlafplätze 2
463 ft²
BalkonKlimaanlageWLAN (kostenlos)Tiefe Badewanne
7
Suite
Zimmerdetails
1 Großes Doppelbett
2 Einzelbetten
Anzahl Schlafplätze 2
646 ft²
KlimaanlageWLAN (kostenlos)Separates Wohnzimmer
5
Superior-Doppelzimmer
Zimmerdetails
2 Einzelbetten
1 Großes Doppelbett
Anzahl Schlafplätze 2
237 ft²
KlimaanlageWLAN (kostenlos)Tiefe Badewanne
Gästebewertungen zu URSO Hotel & Spa, a Small Luxury Hotel of the World
8.9
Fantastisch
Basierend auf 658 verifizierten Bewertungen
Wer übernachtet hier?
Geschäftlich
17%
Paar
53%
Familie
12%
Gruppe
10%
Alleinreisende
6%
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Im URSO Hotel & Spa, einem Small Luxury Hotel of the World, loben Gäste häufig den herzlichen und aufmerksamen Service, die elegante, historische Atmosphäre und die günstige, fußläufige Lage in einer ruhigen Gegend in der Nähe von Verkehrsmitteln, Geschäften und Restaurants.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
Im URSO Hotel & Spa, einem Small Luxury Hotel of the World, loben Gäste häufig den herzlichen und aufmerksamen Service, die elegante, historische Atmosphäre und die günstige, fußläufige Lage in einer ruhigen Gegend in der Nähe von Verkehrsmitteln, Geschäften und Restaurants.
Die Zimmer sind oft komfortabel, geräumig und ruhig, allerdings erwähnen einige Bewertungen weichere Betten, kleine oder ungünstig gelegene Duschen und die gelegentliche Zuweisung weniger wünschenswerter Zimmer bei Buchungen über Dritte. Das Frühstück ist durchweg beliebt und das Klavier in der Lobby sorgt für eine angenehme Stimmung, aber das Feedback zum Abendessen ist gemischt und mehrere Gäste weisen auf hohe Preise und zusätzliche Gebühren hin, insbesondere für den Spa-Bereich und einige Zimmer- oder Business-Services. Erwarten Sie gepflegte Gastfreundschaft und Stil, wobei Sie Kosten und bestimmte Zimmer- oder Spa-Details im Auge behalten sollten.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Der hoteleigene Spa-Bereich ist sauber und intim, aber klein oder begrenzt, und der Zugang erfordert oft eine zusätzliche Gebühr; Massagen werden gelobt. Die Lobbybar mit Live-Klavier trägt zur Atmosphäre bei, während das hoteleigene Restaurant gemischte Reaktionen hervorruft.
Ähnliche Gästebewertungen
10
Wendy
16. März 2024
·
Aufenthalt am 2 Nächte
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
6
Andrej
17. Jan. 2023
·
Aufenthalt am 19.373 Nächte
Als Spa-Hotel ausschließlich eine 40 Grad kalte Dampfsauna anbieten ist für meine Erwartungen zu wenig.
Als Spa-Hotel ausschließlich eine 40 Grad kalte Dampfsauna anbieten ist für meine Erwartungen zu wenig.
10
Aurélien
19. Dez. 2022
·
Aufenthalt am 1 Nacht
Superbe hôtel en tous points. Un très bon accueil, agréable, du piano joué la journée et de l'eau qui coule sous l'escalier, qui permet une détente maximale. Le SPA est très intimiste, la réservation par créneaux permet d'être seuls. Aussi, le petit déjeuner est très bien. Tout se fait à notre demande, et c'est vraiment super bon. Enfin, mention spéciale pour la cage d'ascenseur à l'ancienne avec du bois massif, une banquette, et une double porte. Un séjour exceptionnel!!!
Superbe hôtel en tous points. Un très bon accueil, agréable, du piano joué la journée et de l'eau qui coule sous l'escalier, qui permet une détente maximale. Le SPA est très intimiste, la réservation par créneaux permet d'être seuls. Aussi, le petit déjeuner est très bien. Tout se fait à notre demande, et c'est vraiment super bon. Enfin, mention spéciale pour la cage d'ascenseur à l'ancienne avec du bois massif, une banquette, et une double porte. Un séjour exceptionnel!!!
8
Gabriele
28. Dez. 2024
·
Aufenthalt am 4 Nächte
Super zentral Schöner spa Bereich Sehr guter service
Super zentral Schöner spa Bereich Sehr guter service
4
Mr Dennis
4. Nov. 2023
·
Aufenthalt am 1 Nacht
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
6
Nicolae
23. Feb. 2026
·
Aufenthalt am 3 Nächte
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
10
Manuel Alejandro Arias
27. März 2024
·
Aufenthalt am 4 Nächte
This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel. I enjoyed the piano time and breakfast. I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel. I enjoyed the piano time and breakfast. I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
10
arnaud
6. Juli 2025
·
Aufenthalt am 2 Nächte
Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
6
Kam
12. Nov. 2025
·
Aufenthalt am 1 Nacht
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
10
Gabriel
1. Aug. 2025
·
Aufenthalt am 2 Nächte
La música de piano que tienen en el looby es fenomenal
La música de piano que tienen en el looby es fenomenal
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reinigung
Bewertungen weisen durchweg auf sehr saubere Zimmer und Gemeinschaftsbereiche hin, mit herausragendem Housekeeping und durchdachten Turndown-Services.
Ähnliche Gästebewertungen
10
Melissa
24. Okt. 2023
·
Aufenthalt am 3 Nächte
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
10
Wendy
16. März 2024
·
Aufenthalt am 2 Nächte
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
10
martin
17. Jan. 2026
·
Aufenthalt am 4 Nächte
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
10
Alexandra
27. März 2025
·
Aufenthalt am 5 Nächte
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
10
Megan
25. Sept. 2022
·
Aufenthalt am 4 Nächte
This hotel is warm and friendly and super clean and luxurious. I highly recommend it. Every interaction with staff was warm and helpful. The room we had was filled with everything we needed to unpack and enjoy our four nights in Madrid. Also perfect for our afternoon siesta. I will recommend it to everyone who asks how my trip was.
This hotel is warm and friendly and super clean and luxurious. I highly recommend it. Every interaction with staff was warm and helpful. The room we had was filled with everything we needed to unpack and enjoy our four nights in Madrid. Also perfect for our afternoon siesta. I will recommend it to everyone who asks how my trip was.
10
miguel r
6. Mai 2024
·
Aufenthalt am 2 Nächte
Wonderful stay! Beautiful property, well maintained and great service.
Wonderful stay! Beautiful property, well maintained and great service.
6
Nicolae
23. Feb. 2026
·
Aufenthalt am 3 Nächte
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Zimmer
Viele Gäste beschreiben die Zimmer als komfortabel, ruhig und manchmal geräumig, aber mehrere bemängeln übermäßig weiche Betten, kleine oder ungünstig gelegene Duschen und die gelegentliche Zuweisung weniger gewünschter oder barrierefreier Zimmer; einige kleinere Zimmer veranlassten Gäste zu einem Upgrade.
Ähnliche Gästebewertungen
10
Christy
29. Jan. 2024
·
Aufenthalt am 4 Nächte
This hotel was absolutely perfect, the service was phenomenal, the location was great, the rooms were exceptionally comfortable. I couldn't recommend it more.
This hotel was absolutely perfect, the service was phenomenal, the location was great, the rooms were exceptionally comfortable. I couldn't recommend it more.
10
Derek
21. Mai 2025
·
Aufenthalt am 5 Nächte
Excellent room quality, service and location. Perfect for exploring central Madrid!
Excellent room quality, service and location. Perfect for exploring central Madrid!
10
Alexandra
27. März 2025
·
Aufenthalt am 5 Nächte
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
8
Fernanda
19. Sept. 2025
·
Aufenthalt am 1 Nacht
Hotel lindo om equipe simpática e atenciosa. O quarto é confortável, embora o chuveiro seja um pouco apertado. O único ponto que me deixou insatisfeita foi em relação a algumas impressões que solicitei: não fui informada previamente de que haveria cobrança e, no check-out, fui surpreendida com a taxa de 26 euros pelas impressões — um valor que considero excessivo para um serviço tão simples "feito em casa". Apesar disso, tive uma boa expêriencia no hotel.
Hotel lindo om equipe simpática e atenciosa. O quarto é confortável, embora o chuveiro seja um pouco apertado. O único ponto que me deixou insatisfeita foi em relação a algumas impressões que solicitei: não fui informada previamente de que haveria cobrança e, no check-out, fui surpreendida com a taxa de 26 euros pelas impressões — um valor que considero excessivo para um serviço tão simples "feito em casa". Apesar disso, tive uma boa expêriencia no hotel.
4
Mr Dennis
4. Nov. 2023
·
Aufenthalt am 1 Nacht
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
6
Nicolae
23. Feb. 2026
·
Aufenthalt am 3 Nächte
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
10
Peter
11. Jan. 2023
·
Aufenthalt am 1 Nacht
The original room was on the smaller size but I upgraded to a nicer room and was very pleased with it.
The original room was on the smaller size but I upgraded to a nicer room and was very pleased with it.
6
Kam
12. Nov. 2025
·
Aufenthalt am 1 Nacht
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
10
Amy
23. Dez. 2024
·
Aufenthalt am 4 Nächte
The hotel is in a beautiful building and the interior is warm cozy and professionally decorated. It makes you feel like you are sitting in an upscale Manhattan apartment. The staff couldn’t be nicer, spoke excellent English and were very accommodating. The room was huge and very comfortable.
The hotel is in a beautiful building and the interior is warm cozy and professionally decorated. It makes you feel like you are sitting in an upscale Manhattan apartment. The staff couldn’t be nicer, spoke excellent English and were very accommodating. The room was huge and very comfortable.
8
Maria
2. Apr. 2023
·
Aufenthalt am 3 Nächte
Property is new and looks sharp, amenities are good, the spa is gorgeous and well run. This facility does not honor VIP access from Expedia, they will claim they are full. The bar is empty, the restaurant is empty, the lobby have very occasional people that hangs out and at the spa, I met only 3 couples on different occasions on different times the entire time we were there. We were given a room for handicap and that was not pleasant and they were not transparent about it upon our check in. We mentioned our VIP access and again they refuse to honor it claiming they are full. Otherwise, its alright, it could have a great potential to give their patrons a memorable experience.
Property is new and looks sharp, amenities are good, the spa is gorgeous and well run. This facility does not honor VIP access from Expedia, they will claim they are full. The bar is empty, the restaurant is empty, the lobby have very occasional people that hangs out and at the spa, I met only 3 couples on different occasions on different times the entire time we were there. We were given a room for handicap and that was not pleasant and they were not transparent about it upon our check in. We mentioned our VIP access and again they refuse to honor it claiming they are full. Otherwise, its alright, it could have a great potential to give their patrons a memorable experience.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Dienstleistung
Der Service wird durchweg als herzlich, aufmerksam und entgegenkommend an der Rezeption, in der Bar, durch das Glockenservice und das Housekeeping beschrieben, wobei frühzeitiges Check-in und kleine Aufmerksamkeiten geschätzt werden. Einige Gäste berichteten von unbeständigem oder unfreundlichem Empfang und Problemen bei Buchungen über Dritte oder mit VIP-Vorteilen.
Ähnliche Gästebewertungen
10
Melissa
24. Okt. 2023
·
Aufenthalt am 3 Nächte
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
10
Wendy
16. März 2024
·
Aufenthalt am 2 Nächte
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
10
martin
17. Jan. 2026
·
Aufenthalt am 4 Nächte
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
8
Laura
17. Juni 2025
·
Aufenthalt am 3 Nächte
Excellent location, spotty service at reception counter. Couple of associates (nameless..) selectively wait on guests when checking in… Very unfortunate
Excellent location, spotty service at reception counter. Couple of associates (nameless..) selectively wait on guests when checking in… Very unfortunate
4
Mr Dennis
4. Nov. 2023
·
Aufenthalt am 1 Nacht
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
10
Megan
25. Sept. 2022
·
Aufenthalt am 4 Nächte
This hotel is warm and friendly and super clean and luxurious. I highly recommend it. Every interaction with staff was warm and helpful. The room we had was filled with everything we needed to unpack and enjoy our four nights in Madrid. Also perfect for our afternoon siesta. I will recommend it to everyone who asks how my trip was.
This hotel is warm and friendly and super clean and luxurious. I highly recommend it. Every interaction with staff was warm and helpful. The room we had was filled with everything we needed to unpack and enjoy our four nights in Madrid. Also perfect for our afternoon siesta. I will recommend it to everyone who asks how my trip was.
10
Eileen
6. Sept. 2025
·
Aufenthalt am 6 Nächte
This is a great place, in a more residential area compared to downtown near Gran Via, but full of activities are in walking distance, nearby. The staff is fabulous, the feel is modern and private. We had a wonderful stay (2nd time) and would return! The only thing I would add is a yard or a rooftop terrace... :-)
This is a great place, in a more residential area compared to downtown near Gran Via, but full of activities are in walking distance, nearby. The staff is fabulous, the feel is modern and private. We had a wonderful stay (2nd time) and would return! The only thing I would add is a yard or a rooftop terrace... :-)
6
Nicolae
23. Feb. 2026
·
Aufenthalt am 3 Nächte
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
10
Claire
4. Sept. 2025
·
Aufenthalt am 2 Nächte
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
8
Maria
2. Apr. 2023
·
Aufenthalt am 3 Nächte
Property is new and looks sharp, amenities are good, the spa is gorgeous and well run. This facility does not honor VIP access from Expedia, they will claim they are full. The bar is empty, the restaurant is empty, the lobby have very occasional people that hangs out and at the spa, I met only 3 couples on different occasions on different times the entire time we were there. We were given a room for handicap and that was not pleasant and they were not transparent about it upon our check in. We mentioned our VIP access and again they refuse to honor it claiming they are full. Otherwise, its alright, it could have a great potential to give their patrons a memorable experience.
Property is new and looks sharp, amenities are good, the spa is gorgeous and well run. This facility does not honor VIP access from Expedia, they will claim they are full. The bar is empty, the restaurant is empty, the lobby have very occasional people that hangs out and at the spa, I met only 3 couples on different occasions on different times the entire time we were there. We were given a room for handicap and that was not pleasant and they were not transparent about it upon our check in. We mentioned our VIP access and again they refuse to honor it claiming they are full. Otherwise, its alright, it could have a great potential to give their patrons a memorable experience.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Standort
Die Lage wird als fußläufig und günstig beschrieben, zentral und dennoch ruhig, mit einer U-Bahn-Station, einem Markt, Cafés und Restaurants in der Nähe.
Ähnliche Gästebewertungen
10
Derek
21. Mai 2025
·
Aufenthalt am 5 Nächte
Excellent room quality, service and location. Perfect for exploring central Madrid!
Excellent room quality, service and location. Perfect for exploring central Madrid!
10
Alexandra
27. März 2025
·
Aufenthalt am 5 Nächte
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
10
Quentin
22. Feb. 2022
·
Aufenthalt am 3 Nächte
Très agréable, service parfait, bon emplacement pour se déplacer dans madrid (20mn à pied de tout les endroits à visiter) Pour résumer en un mot : parfait
Très agréable, service parfait, bon emplacement pour se déplacer dans madrid (20mn à pied de tout les endroits à visiter) Pour résumer en un mot : parfait
10
Eileen
6. Sept. 2025
·
Aufenthalt am 6 Nächte
This is a great place, in a more residential area compared to downtown near Gran Via, but full of activities are in walking distance, nearby. The staff is fabulous, the feel is modern and private. We had a wonderful stay (2nd time) and would return! The only thing I would add is a yard or a rooftop terrace... :-)
This is a great place, in a more residential area compared to downtown near Gran Via, but full of activities are in walking distance, nearby. The staff is fabulous, the feel is modern and private. We had a wonderful stay (2nd time) and would return! The only thing I would add is a yard or a rooftop terrace... :-)
6
Nicolae
23. Feb. 2026
·
Aufenthalt am 3 Nächte
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
10
Claire
4. Sept. 2025
·
Aufenthalt am 2 Nächte
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
10
Paula
12. Okt. 2023
·
Aufenthalt am 1 Nacht
This is a really wonderful boutique find in a very fun neighborhood in Madrid.
This is a really wonderful boutique find in a very fun neighborhood in Madrid.
10
Christina
12. Juni 2023
·
Aufenthalt am 2 Nächte
Love the market across the street
Love the market across the street
6
Kam
12. Nov. 2025
·
Aufenthalt am 1 Nacht
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
10
Martin
15. Okt. 2023
·
Aufenthalt am 3 Nächte
Great hotel and breakfast, ideal location
Great hotel and breakfast, ideal location
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Gastronomie
Das Frühstück wird häufig für seine Frische, Vielfalt und Qualität gelobt. Die Bar und Lounge sind beliebt, aber das Feedback zum Abendessen ist gemischt.
Ähnliche Gästebewertungen
10
Melissa
24. Okt. 2023
·
Aufenthalt am 3 Nächte
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
10
Wendy
16. März 2024
·
Aufenthalt am 2 Nächte
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
10
martin
17. Jan. 2026
·
Aufenthalt am 4 Nächte
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
10
Natalie
17. Jan. 2024
·
Aufenthalt am 1 Nacht
Fantastic stay, fantastic dinner and drinks.
Fantastic stay, fantastic dinner and drinks.
6
Nicolae
23. Feb. 2026
·
Aufenthalt am 3 Nächte
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
10
arnaud
23. Juni 2024
·
Aufenthalt am 2 Nächte
Very nice stay at hotel URSO in Madrid Very well located to visit by walking the city Very friendly staff Lovely restaurant
Very nice stay at hotel URSO in Madrid Very well located to visit by walking the city Very friendly staff Lovely restaurant
10
Manuel Alejandro Arias
27. März 2024
·
Aufenthalt am 4 Nächte
This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel. I enjoyed the piano time and breakfast. I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel. I enjoyed the piano time and breakfast. I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
10
arnaud
6. Juli 2025
·
Aufenthalt am 2 Nächte
Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
10
Benjamin
18. Mai 2024
·
Aufenthalt am 2 Nächte
Experiencia única desde la llegada (nos dieron la habitación 7am), personal amable, habitación maravillosa y para terminar, el desayuno exquisito y abundante. Volvería una y mil veces
Experiencia única desde la llegada (nos dieron la habitación 7am), personal amable, habitación maravillosa y para terminar, el desayuno exquisito y abundante. Volvería una y mil veces
10
JORGE
8. Sept. 2024
·
Aufenthalt am 1 Nacht
It's a really nice hotel, a deliciuos breakfast.
It's a really nice hotel, a deliciuos breakfast.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
8
Gabriele
28. Dez. 2024
·
Aufenthalt am 4 Nächte
Super zentral Schöner spa Bereich Sehr guter service
Super zentral Schöner spa Bereich Sehr guter service
6
Andrej
17. Jan. 2023
·
Aufenthalt am 19.373 Nächte
Als Spa-Hotel ausschließlich eine 40 Grad kalte Dampfsauna anbieten ist für meine Erwartungen zu wenig.
Als Spa-Hotel ausschließlich eine 40 Grad kalte Dampfsauna anbieten ist für meine Erwartungen zu wenig.
10
Juan Manuel
vor 2 Wochen
·
Aufenthalt am 3 Nächte
Todo estuvo muy bien, es un barrio lindo
Todo estuvo muy bien, es un barrio lindo
10
Emily
23. Aug. 2026
·
Aufenthalt am 3 Nächte
Staff at Urso are the stand out. Everyone was always so willing to go out of their way to make our stay memorable. From the front door to the front desk to the servers to room attendants. Everyone was wonderful!
Staff at Urso are the stand out. Everyone was always so willing to go out of their way to make our stay memorable. From the front door to the front desk to the servers to room attendants. Everyone was wonderful!
10
Cesar Renato
14. Aug. 2026
·
Aufenthalt am 2 Nächte
Incrível estadia! Hotel fabuloso, quarto muito confortável, SPA e Piscina maravilhosos. Recomendo!!! Top
Incrível estadia! Hotel fabuloso, quarto muito confortável, SPA e Piscina maravilhosos. Recomendo!!! Top
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 23:59
Vor 12:00
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
Mehr anzeigenHaben Sie eine Frage?
Sofortige KI-Antworten basieren auf den Informationen des Hotels.
Preise für kommende Reisedaten
September 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
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Oktober 2026
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Günstiger
Teurer
Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-09-25: NO DATA
- 2026-09-26: 1285.384213703003USD
- 2026-09-27: 433.06317631295775USD
- 2026-09-28: 533.759471246521USD
- 2026-09-29: 538.0137614877625USD
- 2026-09-30: 503.64451958084106USD
- 2026-10-01: 669.2664113408814USD
- 2026-10-02: 691.7319840220337USD
- 2026-10-03: NO DATA
- 2026-10-04: 519.6217043041993USD
- 2026-10-05: NO DATA
- 2026-10-06: NO DATA
- 2026-10-07: NO DATA
- 2026-10-08: 517.1427263387451USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 513.6569721086425USD
- 2026-10-12: 482.46953951187135USD
- 2026-10-13: 449.13863992099USD
- 2026-10-14: 581.0223674513245USD
- 2026-10-15: 577.1252811506653USD
- 2026-10-16: 584.8977955471191USD
- 2026-10-17: 565.4990316276551USD
- 2026-10-18: 534.4630674074402USD
- 2026-10-19: 441.38778372940067USD
- 2026-10-20: 449.13863992099USD
- 2026-10-21: 487.92542556842045USD
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: 499.04296800991824USD
- 2026-10-28: 394.8393301701355USD
- 2026-10-29: 425.8752596259766USD
- 2026-10-30: 425.8752596259766USD
- 2026-10-31: 435.7153851529541USD
- 2026-11-01: 388.6256155295715USD
- 2026-11-02: 356.0525097583313USD
- 2026-11-03: 363.8142124345398USD
- 2026-11-04: 373.35122738653564USD
- 2026-11-05: 537.0286781923523USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: 371.5650686261292USD
- 2026-11-10: 348.30165356674195USD
- 2026-11-11: 340.53998565490724USD
- 2026-11-12: 356.0525097583313USD
- 2026-11-13: 387.08843921417235USD
- 2026-11-14: 402.6009980819702USD
- 2026-11-15: 363.8142124345398USD
- 2026-11-16: 387.08843921417235USD
- 2026-11-17: 379.3159595820923USD
- 2026-11-18: 379.3159595820923USD
- 2026-11-19: 348.30165356674195USD
- 2026-11-20: 394.8393301701355USD
- 2026-11-21: 433.6261158175659USD
- 2026-11-22: 379.3159595820923USD
- 2026-11-23: 363.8142124345398USD
- 2026-11-24: 387.08843921417235USD
- 2026-11-25: 371.5650686261292USD
Es wird ein Transferservice vom Flughafen angeboten (eventuell gegen Gebühr). Bitte teile der Unterkunft dazu vor der Anreise deine Ankunftszeit mit. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung. Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Wenn du Fragen hast, wende dich bitte an die Unterkunft. Die Kontaktdaten findest du auf der Buchungsbestätigung. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten; Bargeld wird nicht akzeptiert.
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Kohlenmonoxidmelder, einem Feuerlöscher, einem Rauchmelder, einem Sicherheitssystem und einem Erste-Hilfe-Kasten ausgestattet
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Bitte beachte, dass kulturelle Normen und Gastrichtlinien je nach Land und Unterkunft unterschiedlich sein können. Die aufgeführten Richtlinien wurden von der Unterkunft zur Verfügung gestellt.
- Dieses Hotel führt bei der Anreise eine Kreditkartenautorisierung über den Gesamtbetrag der Buchung durch.
- Aufgrund nationaler Bestimmungen sind Bargeldtransaktionen in dieser Unterkunft nur bis zu einer Höhe von 1000 EUR erlaubt. Weitere Informationen erhältst du auf Nachfrage direkt bei der Unterkunft. Die Kontaktinformationen findest du auf deiner Buchungsbestätigung.
- Für Massageanwendungen und Behandlungen im Wellnessbereich sind Voranmeldungen erforderlich. Bitte setze dazu vor der Anreise mit diesem Hotel in Verbindung. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung.
- Haustiere sind nur in ausgewählten Zimmern erlaubt (zusätzlich anfallende Kosten sind im Gebührenabschnitt aufgeführt). Bitte wende dich für die Zuweisung eines dieser Zimmer direkt an die Unterkunft. Die entsprechenden Kontaktinformationen findest du auf der Buchungsbestätigung.
- Aufpreis für das Frühstücksbuffet: ca. 38.5 EUR pro Person
- Gebühr für den Flughafentransfer: 90 EUR pro Fahrzeug (Einzelfahrkarte)
- Parken ohne Parkservice: 30.80 EUR pro Tag
- Gebühr für den Parkservice: 33 EUR pro Tag
- Gebühr für Haustiere: 50 EUR pro Haustier, pro Nacht
- Assistenztiere sind von den Gebühren ausgenommen
- Später Check-out gegen Gebühr möglich (je nach Verfügbarkeit)
- Nutzungsgebühr für das Zusatzbett: 105.0 EUR pro Nacht
- Wellnessgebühr: 35 EUR pro Nacht
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Zimmerservice
Parkservice
Dienstleistungen
Informationsschalter für Ausflüge
Chemische Reinigung
Babysitting/Kinderbetreuung
Reinigung
Bankett-Ausstattung
Safe
Fahrradvermietung
Gepäckaufbewahrung
Waschsalon mit Selbstbedienung
24-Hour Front Desk
Concierge Services
Parkmöglichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Parkservice
Ladestation für Elektroautos
Parking Onsite
Internet
Kostenloses W-LAN
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Whirlpool/Jacuzzi
Massage
Spa & Wellness Center
Körperanwendungen
Gesichtsanwendungen
Frühstück auf dem Zimmer
Allergikerzimmer verfügbar
Familienzimmer
Snack Bar/Deli
Aktivitäten
Pool
Hallenbad
Live-Musik
Pool (Indoor)
Fitness Center (nearby)