Iberostar Selection Rose Hall Suites - All Inclusive
US$ 483
/noite
Média para novembro
Preços para Iberostar Selection Rose Hall Suites - All Inclusive
Selecione datas para ver preços e disponibilidade
US$ 483
/noite
Média para novembro
Preços médios mensais
Em Iberostar Selection Rose Hall Suites - All Inclusive, o preço por noite é, em média, US$ 312 no mês mais barato (dezembro) e US$ 1.045 no mês mais caro (janeiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 1.045 |
| março | US$ 506 |
| abril | US$ 461 |
| maio | US$ 405 |
| junho | US$ 457 |
| julho | US$ 499 |
| agosto | US$ 425 |
| setembro | US$ 347 |
| outubro | US$ 334 |
| novembro | US$ 483 |
| dezembro | US$ 312 |
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nov. · US$ 483
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Mais caro: janeiro (aprox. US$ 1.045)
Mais barato: dezembro (aprox. US$ 312)
Sobre este alojamento
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Depois de uma imersão retemperante numa das 4 piscinas exteriores, aproveite para dar um salto até à praia privada. As fac...
Comodidades
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Depois de uma imersão retemperante numa das 4 piscinas exteriores, aproveite para dar um salto até à praia privada. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e serviço de baby-sitter (sobretaxa).
Comodidades para negócios
As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas. Entre os espaços para eventos esta estância contam-se uma zona para conferências e salas de reuniões.
Restaurante
Relaxe com uma bebida refrescante no bar junto à piscina ou num dos 6 bares/lounges. E que melhor forma de começar as suas manhãs do que com um pequeno-almoço buffet grátis?
Quartos
Sinta-se em casa num dos 315 quartos, com um frigorífico e um televisor de ecrã plano. As camas têm edredões de penas e roupa de alta qualidade, para um sono pleno de conforto. As unidades contam com uma varanda. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de um polibã e uma banheira separados, artigos de higiene grátis e secadores de cabelo.
Localização
Com uma estadia Iberostar Selection Rose Hall Suites - All Inclusive em Montego Bay (Northern Estates), ficará a 10 minutos de carro de Rose Hall Great House e de Cinnamon Hill Golf Course. Este resort com tudo incluído está a 18,5 km (11,5 mi) de Doctor's Cave Beach e a 4,4 km (2,7 mi) de Grande Casa de Greenwood.
O que há nas proximidades
Grande Casa de Greenwood(2.8 milhas)
Cinnamon Hill Golf Course(3.1 milhas)
The Shoppes at Rose Hall(3.5 milhas)
Centro de Congressos de Montego Bay(3.6 milhas)
Rose Hall Great House(3.8 milhas)
White Witch Golf Club(4.6 milhas)
Three Palms Ocean Course(4.7 milhas)
Half Moon Golf Course(4.8 milhas)
Half Moon Equestrian Centre(5.5 milhas)
Blue Diamond Shopping Centre(8 milhas)
Whitter Village(8.1 milhas)
Martha Brae River(8.3 milhas)
Water Square(8.7 milhas)
Tropical Bliss(10.2 milhas)
Luminous Lagoon(10.5 milhas)
O aeroporto principal mais próximo é o de Montego Bay (MBJ-Aeroporto Internacional Sir Donald Sangster)(11.1 milhas)
Localização
Rose Hall Main Road, Little River, Northern Estates, Montego Bay, Jamaica
Grande Casa de Greenwood (2.8 milhas)
Cinnamon Hill Golf Course (3.1 milhas)
The Shoppes at Rose Hall (3.5 milhas)
Centro de Congressos de Montego Bay (3.6 milhas)
Rose Hall Great House (3.8 milhas)
White Witch Golf Club (4.6 milhas)
Opções de quartos
5
Suite Júnior
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 4
579 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira e duche separados
7
Suite Júnior, junto ao mar
Detalhes do quarto
2 Camas De Casal
1 Cama De Casal Extragrande
Dormidas 4
576 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira e duche separados
6
Suite Júnior, vista para a piscina
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 4
570 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira e duche separados
5
Suite Júnior, vista para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 4
577 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira e duche separados
6
Suite Júnior (Promo)
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 4
549 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira e duche separados
Avaliações dos hóspedes sobre Iberostar Selection Rose Hall Suites - All Inclusive
8.4
Muito Bom
Com base em 1.003 avaliações verificadas
Quem se hospeda aqui?
Negócios
1%
Casal
29%
Família
54%
Grupos
13%
Individual
1%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Iberostar Selection Rose Hall Suites - All Inclusive, os hóspedes elogiam a simpatia da equipe e a localização à beira-mar, ao mesmo tempo em que observam uma qualidade da comida variável, áreas desatualizadas com problemas de manutenção e inconsistências ocasionais no serviço, incluindo ofertas insistentes de planos de assinatura.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Iberostar Selection Rose Hall Suites - All Inclusive, os hóspedes elogiam a simpatia da equipe e a localização à beira-mar, ao mesmo tempo em que observam uma qualidade da comida variável, áreas desatualizadas com problemas de manutenção e inconsistências ocasionais no serviço, incluindo ofertas insistentes de planos de assinatura.
Os quartos são geralmente espaçosos e confortáveis, mas alguns relatam problemas com o ar condicionado ou encanamento, cheiro de mofo e ruído ou acesso limitado durante reformas ou reparos pós-tempestade. As piscinas, a praia e as atividades diárias são um destaque para as famílias, embora partes da costa possam ser rochosas ou cobertas por algas marinhas, e os vendedores da praia podem ser insistentes. A comida varia de excelentes buffets e frango jerk a restaurantes especializados decepcionantes, com longas esperas ou reservas difíceis de conseguir. Espere uma estadia divertida e familiar, com serviço e qualidade da comida variáveis.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Múltiplas piscinas, uma praia com espreguiçadeiras de sobra, entretenimento diário e atividades para crianças se destacam; vários hóspedes também apreciaram o spa. Em alguns momentos, áreas ou comodidades (por exemplo, uma piscina principal, rio lento ou restaurantes) estavam fechadas para reforma ou reparo.
Avaliações dos hóspedes relacionadas
10
Aleisha
15 de mai. de 2025
·
A estadia foi de 4 noites
There was a great jerk chicken food truck on the beach. The beach was always clean, calm waters and always a chair with shade available. The pool was clean and had fun activities. Always a chair or day bed available. There was always food available: room service, poolside, beach, restaurants (buffet especially). Breakfast was good. The staff was accommodating and friendly. The bar was good. There was always alcohol available from 6am to 2/3am.
There was a great jerk chicken food truck on the beach. The beach was always clean, calm waters and always a chair with shade available. The pool was clean and had fun activities. Always a chair or day bed available. There was always food available: room service, poolside, beach, restaurants (buffet especially). Breakfast was good. The staff was accommodating and friendly. The bar was good. There was always alcohol available from 6am to 2/3am.
8
Valerie Dawn
25 de jul. de 2023
·
A estadia foi de 5 noites
The food at this location was amazing for an All-Inclusive. We were very pleased with the staff and service as well. The rooms and restaurants need updated and the pools were just gross. The pools look like they get rarely cleaned.
The food at this location was amazing for an All-Inclusive. We were very pleased with the staff and service as well. The rooms and restaurants need updated and the pools were just gross. The pools look like they get rarely cleaned.
10
Philip
16 de out. de 2025
·
A estadia foi de 6 noites
The staff were excellent and very friendly. The proper is very clean, but we did not have access to the main pool and couldn't walk in some areas of the property because they were doing renovations. Also there were booming noises coming from the roof sometimes at night and in the mornings. I did made a complaint and the security lady told me that they were also working on the roof top. Overall I think I will give them a 9 out of 10. Mainly because of the excellent staff they have. I will definitely go back to the Iberostar star resort in Montego Bay Jamaica.
The staff were excellent and very friendly. The proper is very clean, but we did not have access to the main pool and couldn't walk in some areas of the property because they were doing renovations. Also there were booming noises coming from the roof sometimes at night and in the mornings. I did made a complaint and the security lady told me that they were also working on the roof top. Overall I think I will give them a 9 out of 10. Mainly because of the excellent staff they have. I will definitely go back to the Iberostar star resort in Montego Bay Jamaica.
10
Jody Marie
26 de ago. de 2025
·
A estadia foi de 3 noites
It's a beautiful resort. Definitely gonna go back. Already been there twice, very clean, friendly and safe. They do some type of entertainment every day.
It's a beautiful resort. Definitely gonna go back. Already been there twice, very clean, friendly and safe. They do some type of entertainment every day.
8
Victor Hugo
2 de set. de 2023
·
A estadia foi de 5 noites
Good food. Decent beach but you need aqua shoes due to rocks. Not much to do at night but you had no problem finding a spot on the beach or pool in the daytime. Scuba center has good techs and close by dive sites
Good food. Decent beach but you need aqua shoes due to rocks. Not much to do at night but you had no problem finding a spot on the beach or pool in the daytime. Scuba center has good techs and close by dive sites
10
Dusan
5 de mai. de 2025
·
A estadia foi de 7 noites
I booked the Iberostar resort primarily for its kids' water park, expecting an average experience, but it far exceeded our expectations. The resort was impeccably clean and well-organized, from the spacious, spotless rooms to the seamless check-in process. My wife, who is particular about cleanliness due to her OCD, was thoroughly impressed and had no complaints about the room, which we requested to be pristine. Upon arrival, we were warmly greeted with refreshing drinks, and the staff, from bellboys to front desk, ensured everything ran smoothly. Doreen and Sean at the main pool bar were exceptional, going above and beyond to cater to our needs, including crafting a variety of virgin drinks for the kids. While the restaurants were satisfactory rather than extraordinary, they surpassed our expectations. The steak and seafood restaurant stood out, offering delicious shrimp in their surf and turf dish (note: lobster is unavailable in April and May due to fishing regulations). We encountered a minor issue when a clean water pipe burst in our room, but the staff resolved it within an hour with remarkable efficiency. They immediately offered to upgrade our room, though my wife declined, preferring not to repack. The professionalism and politeness of the entire staff were outstanding, leaving us with nothing negative to say.
I booked the Iberostar resort primarily for its kids' water park, expecting an average experience, but it far exceeded our expectations. The resort was impeccably clean and well-organized, from the spacious, spotless rooms to the seamless check-in process. My wife, who is particular about cleanliness due to her OCD, was thoroughly impressed and had no complaints about the room, which we requested to be pristine. Upon arrival, we were warmly greeted with refreshing drinks, and the staff, from bellboys to front desk, ensured everything ran smoothly. Doreen and Sean at the main pool bar were exceptional, going above and beyond to cater to our needs, including crafting a variety of virgin drinks for the kids. While the restaurants were satisfactory rather than extraordinary, they surpassed our expectations. The steak and seafood restaurant stood out, offering delicious shrimp in their surf and turf dish (note: lobster is unavailable in April and May due to fishing regulations). We encountered a minor issue when a clean water pipe burst in our room, but the staff resolved it within an hour with remarkable efficiency. They immediately offered to upgrade our room, though my wife declined, preferring not to repack. The professionalism and politeness of the entire staff were outstanding, leaving us with nothing negative to say.
8
Shannon
22 de mar. de 2024
·
A estadia foi de 7 noites
The property is fine but not too notch. A lot of grass and sod is dead around the property, fountains don’t work or aren’t turned on and the lazy river was out of commission for several days we were there. The phones in our room didn’t work and comically the phone in the bathroom wasn’t even connected to any wires! Hopefully no one tries to use it in an emergency. Things that I would like liked to know from reviews before going: They have an environmental focus and therefore don’t have straws or paper napkins (except at breakfast buffet). It can make drinking slushie drinks like daiquiris and pina coladas hard - so bring your own straw or cup with straw for you and others in your party. They have an app with the entertainment schedule but they don’t follow it! Entertainment activities take place but not necessarily the date or time in the app. You just have to hang around the pool to hear what they’re announcing and hope you’re there when there’s something you want to do. There is a lot of tipping going on. Much more than we have experienced at other Caribbean AIs so be prepared with small USD. However, they do have an ATM on site and the front desk can change the $20s to smaller bills. It wasn’t that hard to get into the restaurants. Either show up right when they open at 6 or sign in later knowing you may have a 40 min wait and have a drink in the lobby bar while you wait. They sometimes bring around popcorn in the lobby bar which is nice.
The property is fine but not too notch. A lot of grass and sod is dead around the property, fountains don’t work or aren’t turned on and the lazy river was out of commission for several days we were there. The phones in our room didn’t work and comically the phone in the bathroom wasn’t even connected to any wires! Hopefully no one tries to use it in an emergency. Things that I would like liked to know from reviews before going: They have an environmental focus and therefore don’t have straws or paper napkins (except at breakfast buffet). It can make drinking slushie drinks like daiquiris and pina coladas hard - so bring your own straw or cup with straw for you and others in your party. They have an app with the entertainment schedule but they don’t follow it! Entertainment activities take place but not necessarily the date or time in the app. You just have to hang around the pool to hear what they’re announcing and hope you’re there when there’s something you want to do. There is a lot of tipping going on. Much more than we have experienced at other Caribbean AIs so be prepared with small USD. However, they do have an ATM on site and the front desk can change the $20s to smaller bills. It wasn’t that hard to get into the restaurants. Either show up right when they open at 6 or sign in later knowing you may have a 40 min wait and have a drink in the lobby bar while you wait. They sometimes bring around popcorn in the lobby bar which is nice.
8
Jeanette
2 de ago. de 2024
·
A estadia foi de 3 noites
The beach,splash park, entertainment
The beach,splash park, entertainment
8
Eddie
21 de out. de 2024
·
A estadia foi de 3 noites
Parts of the hotel were undergoing renovation so some of the restaurants as well as the lazy river were closed. A water line had broke on the first night of our stay and caused them to shut off water for about 1-2 hours but they quickly fixed the issue. Due to the buffet being closed for renovation, people who stayed at Suites had to go over to the Beaches property to share the buffet. However, the A La Carte restaurants were superb and did not disappoint in the slightest. Most guests focused on the buffets which led to the A La Carte restaurants being relatively empty and quiet which allowed for very peaceful family meals. Overall it was a great stay even with the few hiccups.
Parts of the hotel were undergoing renovation so some of the restaurants as well as the lazy river were closed. A water line had broke on the first night of our stay and caused them to shut off water for about 1-2 hours but they quickly fixed the issue. Due to the buffet being closed for renovation, people who stayed at Suites had to go over to the Beaches property to share the buffet. However, the A La Carte restaurants were superb and did not disappoint in the slightest. Most guests focused on the buffets which led to the A La Carte restaurants being relatively empty and quiet which allowed for very peaceful family meals. Overall it was a great stay even with the few hiccups.
10
Julie Ann
1 de out. de 2025
·
A estadia foi de 3 noites
Staff were friendly, hotel was nice and beautiful, food was good, pool and beach were excellent, spectacular sunset!
Staff were friendly, hotel was nice and beautiful, food was good, pool and beach were excellent, spectacular sunset!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos hóspedes acharam o resort e os quartos muito limpos, mas houve menções recorrentes de cheiro de mofo, pragas ocasionais perto do buffet, alguns banheiros mal cuidados e piscinas esporadicamente sujas ou serviço de limpeza atrasado.
Avaliações dos hóspedes relacionadas
10
Karin
15 de jul. de 2025
·
A estadia foi de 3 noites
The staff were nice and accommodating. Our room was ready and we never had to call or request towels or have our refrigerator stocked. The food at the buffet was good. They actually had Jamaican food along with resort staples. Although they were in the midst of doing some upgrades to the lobby and roundabout (painting), the area was clean and did not impede on your ability to get around. I would definitely book this location again. One thing I would warn is that you have to tell your airport transfer driver that you are are the Selection Suites because there is an Iberostar Rose Hall WAVE or JOIA (I was told there was a name change). We were dropped off at that resort, but the hotel porter drove us in the golf cart to the right location that was just next door. Also if you are booked at Selction you can go WAVE or JOIA. So we were able to attend the Reggae party! It was insanely fun and the DJ, hype man and dancers were off the chain! My daugher (13) and I had a great time!
The staff were nice and accommodating. Our room was ready and we never had to call or request towels or have our refrigerator stocked. The food at the buffet was good. They actually had Jamaican food along with resort staples. Although they were in the midst of doing some upgrades to the lobby and roundabout (painting), the area was clean and did not impede on your ability to get around. I would definitely book this location again. One thing I would warn is that you have to tell your airport transfer driver that you are are the Selection Suites because there is an Iberostar Rose Hall WAVE or JOIA (I was told there was a name change). We were dropped off at that resort, but the hotel porter drove us in the golf cart to the right location that was just next door. Also if you are booked at Selction you can go WAVE or JOIA. So we were able to attend the Reggae party! It was insanely fun and the DJ, hype man and dancers were off the chain! My daugher (13) and I had a great time!
8
Valerie Dawn
25 de jul. de 2023
·
A estadia foi de 5 noites
The food at this location was amazing for an All-Inclusive. We were very pleased with the staff and service as well. The rooms and restaurants need updated and the pools were just gross. The pools look like they get rarely cleaned.
The food at this location was amazing for an All-Inclusive. We were very pleased with the staff and service as well. The rooms and restaurants need updated and the pools were just gross. The pools look like they get rarely cleaned.
8
Wayne
25 de mai. de 2025
·
A estadia foi de 3 noites
Some of the restroom were unkept
Some of the restroom were unkept
4
Rashmi
9 de jul. de 2023
·
A estadia foi de 4 noites
I saw roaches crawling around the buffet more than once.
I saw roaches crawling around the buffet more than once.
10
Clayton
14 de out. de 2025
·
A estadia foi de 4 noites
The resort was well cleaned. Food was good. Great location and friendly staff with great service.
The resort was well cleaned. Food was good. Great location and friendly staff with great service.
2
Terry
13 de jan. de 2025
·
A estadia foi de 6 noites
Bug found at restaurants. Resort tried to make amends but the offer was non-existent. Bottles and cups smells like icecream. Beach was rocky and dirty at times. Locals on the shore selling weed all the time. Food quality was not great. Staff Orlando at the front desk was welcoming, while servers in the restaurants looked tired and uninterested all the time. SPA and drinks were average. Overall, you can def find better AI elsewhere.
Bug found at restaurants. Resort tried to make amends but the offer was non-existent. Bottles and cups smells like icecream. Beach was rocky and dirty at times. Locals on the shore selling weed all the time. Food quality was not great. Staff Orlando at the front desk was welcoming, while servers in the restaurants looked tired and uninterested all the time. SPA and drinks were average. Overall, you can def find better AI elsewhere.
10
Tenisha
7 de jun. de 2025
·
A estadia foi de 3 noites
Nice clean property. The food was excellent and the staff was very nice.
Nice clean property. The food was excellent and the staff was very nice.
10
Emanuel
27 de set. de 2025
·
A estadia foi de 7 noites
Room always clean, friendly staff and easy to get around.
Room always clean, friendly staff and easy to get around.
6
Irina
30 de set. de 2023
·
A estadia foi de 6 noites
If you’re looking for beautiful beaches this is the place for you. The dining staff was great, a family member went to service to request birthday celebration twice in one day that wasn’t done. There was a cockroach in the buffet line near the ice cream which a visitor nicely crushed. Other than that the place was beautiful.
If you’re looking for beautiful beaches this is the place for you. The dining staff was great, a family member went to service to request birthday celebration twice in one day that wasn’t done. There was a cockroach in the buffet line near the ice cream which a visitor nicely crushed. Other than that the place was beautiful.
6
Marie
22 de jul. de 2023
·
A estadia foi de 4 noites
Upon check-in I had a few questions and Vjay seemed to be annoyed with me. Once I got to my room it smelled of mold. We called the front desk to be moved and unfortunately, they weren't able to move us until the next day. After the move everything was much better. Shanavan checked on us right after the move and recommended that we also speak with Guest Services which I did. They said they would call me and I never heard back from them. Other than the one person at the front desk everyone else was happy to help us with any of our requests. The bellhop staff Dale and Troy were great. The bartenders served amazing drinks. Food at the restaurants we went to were also great. We loved the saxophonist and violinist that played in the lobby. It was a nice way yo wind down in the evenings.
Upon check-in I had a few questions and Vjay seemed to be annoyed with me. Once I got to my room it smelled of mold. We called the front desk to be moved and unfortunately, they weren't able to move us until the next day. After the move everything was much better. Shanavan checked on us right after the move and recommended that we also speak with Guest Services which I did. They said they would call me and I never heard back from them. Other than the one person at the front desk everyone else was happy to help us with any of our requests. The bellhop staff Dale and Troy were great. The bartenders served amazing drinks. Food at the restaurants we went to were also great. We loved the saxophonist and violinist that played in the lobby. It was a nice way yo wind down in the evenings.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são espaçosos e confortáveis, com varandas e vista para o mar, mas alguns estão desatualizados e sofrem com problemas de manutenção, como ar condicionado fraco, problemas de encanamento, cheiro de mofo, acessórios quebrados ou ruído de construção.
Avaliações dos hóspedes relacionadas
2
Carolyn
17 de set. de 2025
·
A estadia foi de 5 noites
Worst birthday trip. Dirty room (see photos, looks like dirt and saw dust), Glass almost fell out of the balcony glass door on us approximately 1hr after arrival. We were moved to a neighboring room with an AC that didn't work, @ approximately 10 p.m., then after engineering viewed the problem still NO AC until the next morning 11 a.m., after several calls to management. Glass bottle fell on the floor and shattered since September 15, 2025, approximately 10 p.m. (night shift does nothing, lazy) I called the front desk spoke to a man about the broken glass and received no help. Called back at 1 a.m. spoke to another man, no help. Called at 8 a.m. spoke to a woman, no help. Back from breakfast at mins to 10 a.m. no help still broken glass. Called and spoke to a woman name Kimona/Kim from desk service, asked why I still received no help with cleaning up the broken glass that's so dangerous and she said she didn't know that no one came. Asked to speak to the manager, she transferred me to her friend. When I asked the persons name she said desk services. They refuse to let me escalate the situation to someone that can help. Walked down to the glass door room that seats 2women to complain. She was updated before I got there and offered to help. 1 hr after 3 men came to fix the AC.... WHAT THE HELL??? Are these people dunce?? This is the worst vacation ever. Worst birthday. Worst....I have been in danger with glass 2x at this place and as I write this more than 12hrs after. NO HELP
Worst birthday trip. Dirty room (see photos, looks like dirt and saw dust), Glass almost fell out of the balcony glass door on us approximately 1hr after arrival. We were moved to a neighboring room with an AC that didn't work, @ approximately 10 p.m., then after engineering viewed the problem still NO AC until the next morning 11 a.m., after several calls to management. Glass bottle fell on the floor and shattered since September 15, 2025, approximately 10 p.m. (night shift does nothing, lazy) I called the front desk spoke to a man about the broken glass and received no help. Called back at 1 a.m. spoke to another man, no help. Called at 8 a.m. spoke to a woman, no help. Back from breakfast at mins to 10 a.m. no help still broken glass. Called and spoke to a woman name Kimona/Kim from desk service, asked why I still received no help with cleaning up the broken glass that's so dangerous and she said she didn't know that no one came. Asked to speak to the manager, she transferred me to her friend. When I asked the persons name she said desk services. They refuse to let me escalate the situation to someone that can help. Walked down to the glass door room that seats 2women to complain. She was updated before I got there and offered to help. 1 hr after 3 men came to fix the AC.... WHAT THE HELL??? Are these people dunce?? This is the worst vacation ever. Worst birthday. Worst....I have been in danger with glass 2x at this place and as I write this more than 12hrs after. NO HELP
10
Andrew Nelson
15 de nov. de 2025
·
A estadia foi de 5 noites
Spacious room, courteous staff, excellent food choices and all-round beautiful resort
Spacious room, courteous staff, excellent food choices and all-round beautiful resort
6
Christopher D
31 de jan. de 2025
·
A estadia foi de 3 noites
Overall, the property was nice. The rooms were outdated and there was a musty smell in the hallways. The staff and service were not what we expected and often the staff seemed "put out" when you ordered food or drinks. With that said, the beach and pool were fabulous!
Overall, the property was nice. The rooms were outdated and there was a musty smell in the hallways. The staff and service were not what we expected and often the staff seemed "put out" when you ordered food or drinks. With that said, the beach and pool were fabulous!
8
James
9 de abr. de 2025
·
A estadia foi de 6 noites
My room was large and very comfortable. The AC worked well and there was always plenty of hot water for showers. The food was good, but I wish there was more alternatives for breakfast and lunch. The lunch truck was OK, but I like jerk chicken and Jamaican patties. The burgers were not very good and there wasn't much else to choose from. So, almost all days were at the buffet. I picked a bad time of year to go for food because they did not serve lobster while I was there. The beach was clean and the ocean was very warm. The pools were also very clean (perhaps not as warm as the ocean), but very noisy. The singers in the lobby bar were great. The live singing and violin at the pool at 4pm was very unexpected, but very good (way better than the noise from the DJ).
My room was large and very comfortable. The AC worked well and there was always plenty of hot water for showers. The food was good, but I wish there was more alternatives for breakfast and lunch. The lunch truck was OK, but I like jerk chicken and Jamaican patties. The burgers were not very good and there wasn't much else to choose from. So, almost all days were at the buffet. I picked a bad time of year to go for food because they did not serve lobster while I was there. The beach was clean and the ocean was very warm. The pools were also very clean (perhaps not as warm as the ocean), but very noisy. The singers in the lobby bar were great. The live singing and violin at the pool at 4pm was very unexpected, but very good (way better than the noise from the DJ).
6
Moses
22 de out. de 2023
·
A estadia foi de 4 noites
The food was good but there was a lot of noise from the air conditioner during the nights. The elevator frequently did not work.
The food was good but there was a lot of noise from the air conditioner during the nights. The elevator frequently did not work.
8
Wesley
11 de mai. de 2023
·
A estadia foi de 5 noites
My wife and I just returned from a 5 night stay for our 15th anniversary. Overall the trip and stay was great! We stayed at the beach resort 15 years ago for our honeymoon so decided to stay at the suites this time. Resort - nothing bad to say about the resort. The beach is beautiful, plenty of things to do, and the pools were great! Room - the room was pretty good overall. There were some cracked tiles in the bathroom and some updating needed but we didn’t spend a lot of time in the room so not a big deal for us. We had an ocean front suite with a balcony that was amazing views day and night. Staff - amazing! Everyone is there to assist you with whatever you may need. Daily restocking of drinks in the room. Front desk, concierge, waitstaff, everyone was so friendly and helped with anything that you could possibly need. Overall great trip, would definitely return to the suites!
My wife and I just returned from a 5 night stay for our 15th anniversary. Overall the trip and stay was great! We stayed at the beach resort 15 years ago for our honeymoon so decided to stay at the suites this time. Resort - nothing bad to say about the resort. The beach is beautiful, plenty of things to do, and the pools were great! Room - the room was pretty good overall. There were some cracked tiles in the bathroom and some updating needed but we didn’t spend a lot of time in the room so not a big deal for us. We had an ocean front suite with a balcony that was amazing views day and night. Staff - amazing! Everyone is there to assist you with whatever you may need. Daily restocking of drinks in the room. Front desk, concierge, waitstaff, everyone was so friendly and helped with anything that you could possibly need. Overall great trip, would definitely return to the suites!
6
Heston
30 de ago. de 2025
·
A estadia foi de 5 noites
Pros: Overall, a great resort. The food is good, and I saw a lot of chefs from different cultures—even had short conversations with them. It’s mostly quiet and feels secure. Most of the staff are super friendly. Cons: I booked a room with two beds a month in advance, but when I arrived, I got one bed and a really uncomfortable pullout instead. This was definitely on them since all the two-bed ocean-view junior suites were already booked. They wouldn’t give me an upgrade either. I went back to the front desk four times to see if one opened up, but I was either told nothing was available or just ignored. I eventually gave up and slept on the floor. They also need to do a better job cleaning the corners and crevices of the bathroom. (Tip for the resort: I use a steam brush at home and it works wonders.)
Pros: Overall, a great resort. The food is good, and I saw a lot of chefs from different cultures—even had short conversations with them. It’s mostly quiet and feels secure. Most of the staff are super friendly. Cons: I booked a room with two beds a month in advance, but when I arrived, I got one bed and a really uncomfortable pullout instead. This was definitely on them since all the two-bed ocean-view junior suites were already booked. They wouldn’t give me an upgrade either. I went back to the front desk four times to see if one opened up, but I was either told nothing was available or just ignored. I eventually gave up and slept on the floor. They also need to do a better job cleaning the corners and crevices of the bathroom. (Tip for the resort: I use a steam brush at home and it works wonders.)
8
cheryl
20 de jan. de 2024
·
A estadia foi de 6 noites
The property was well maintained and beautiful. The bathrooms were nice but the paint job was messy and lacked a professional finish. The hallway carpet had a wet odor which was unpleasant
The property was well maintained and beautiful. The bathrooms were nice but the paint job was messy and lacked a professional finish. The hallway carpet had a wet odor which was unpleasant
6
Sreedhar
22 de nov. de 2025
·
A estadia foi de 4 noites
- The room was very nice and comfortable. - The staff was okay but not customer-friendly at all. - Upon entering the resort, I was pulled aside and given misleading information. I was offered a gift and told it was not a sales event, just a breakfast with a manager in a nicer section. However, when I showed up the next day, I was taken to the club area for a sales event. When I refused to attend, one of the staff members spoke to me very rudely and essentially asked me to leave. This felt like a sleazy sales tactic, especially since I had clearly stated I was not interested in any sales or marketing event. - The resort is not fully functional, and there were many men doing repairs. This is understandable considering what the island recently went through.
- The room was very nice and comfortable. - The staff was okay but not customer-friendly at all. - Upon entering the resort, I was pulled aside and given misleading information. I was offered a gift and told it was not a sales event, just a breakfast with a manager in a nicer section. However, when I showed up the next day, I was taken to the club area for a sales event. When I refused to attend, one of the staff members spoke to me very rudely and essentially asked me to leave. This felt like a sleazy sales tactic, especially since I had clearly stated I was not interested in any sales or marketing event. - The resort is not fully functional, and there were many men doing repairs. This is understandable considering what the island recently went through.
6
Ricky
11 de ago. de 2025
·
A estadia foi de 3 noites
Outdated.
Outdated.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é frequentemente descrita como simpática e atenciosa, mas o serviço pode ser lento ou insensível, com ocasionais demonstrações de grosseria e atrasos no check-in ou para solicitações. Relatos repetidos mencionam ofertas insistentes de planos de assinatura/timeshare e dificuldade em conseguir reservas em restaurantes.
Avaliações dos hóspedes relacionadas
10
Helen
28 de nov. de 2025
·
A estadia foi de 4 noites
The hotel was clean and everyone did their utmost to make people feel at home , despite any personal challenges it did not show . There was choice of a la carte restaurants and the buffet was excellent quality . Rooms are clean and pools and beach great . We are so glad we continued with our holiday to Jamaica after the storm. Special mention to Sean at reception, friendly , calm and patient with the check in . Also Sheena at concierge always had a a warm smile for us and lots of chit chat . The warm and friendly people make Jamaica special
The hotel was clean and everyone did their utmost to make people feel at home , despite any personal challenges it did not show . There was choice of a la carte restaurants and the buffet was excellent quality . Rooms are clean and pools and beach great . We are so glad we continued with our holiday to Jamaica after the storm. Special mention to Sean at reception, friendly , calm and patient with the check in . Also Sheena at concierge always had a a warm smile for us and lots of chit chat . The warm and friendly people make Jamaica special
2
Monowara
1 de dez. de 2025
·
A estadia foi de 3 noites
The staff never came to our room for two days to clean up the water on the floor after Hurricane Melissa, even though we called multiple times. We were never given clean towels, our toilets were clogged, we had no running water most of the time after the storm, and the AC wasn’t working. No basic services were provided, yet we were charged an additional $715 for two more nights after our flights were cancelled. Two front desk staff members told us we could get a refund upon checkout, but when we tried to do so, they refused. I even emailed them about the service and refund and got no response—yet they had no problem replying quickly before we arrived. Overall, extremely disappointed with the service. I’m not planning to return and will not be recommending this place to anyone.
The staff never came to our room for two days to clean up the water on the floor after Hurricane Melissa, even though we called multiple times. We were never given clean towels, our toilets were clogged, we had no running water most of the time after the storm, and the AC wasn’t working. No basic services were provided, yet we were charged an additional $715 for two more nights after our flights were cancelled. Two front desk staff members told us we could get a refund upon checkout, but when we tried to do so, they refused. I even emailed them about the service and refund and got no response—yet they had no problem replying quickly before we arrived. Overall, extremely disappointed with the service. I’m not planning to return and will not be recommending this place to anyone.
6
Joseph Charles
25 de fev. de 2025
·
A estadia foi de 4 noites
For the price not a good deal. Was not really impressed. check in had us wait an hour at check in waiting on room. balcony light didn't work. no hot water for shower. tub was ok. removed face cloths, not given replacements. food was average at best. Front office slow to respond to guest requests. would not recommend resort to friends
For the price not a good deal. Was not really impressed. check in had us wait an hour at check in waiting on room. balcony light didn't work. no hot water for shower. tub was ok. removed face cloths, not given replacements. food was average at best. Front office slow to respond to guest requests. would not recommend resort to friends
8
Michael
6 de jul. de 2025
·
A estadia foi de 4 noites
The dining staff in the buffet were the best. They remembered us when we would come in and considering how many people come in and out, they do everything in a timely matter and with a smile on their face. They're friendly and deserve all the positive remarks. The same can be said with the poolside bar and the all day MC's taking care of the entertainment all day. They put in the work! What we didn't like was the time it takes when working with the front desk, from waiting in line, to waiting for the whole transaction of service, to quick check out or the process of checking out especially when timing shuttle back to the airport, as well as knowing what's been tabbed to the room. We were not given an itemized list but will be looking for an e-mail that includes this information. Considering they claim this is a "5-star hotel, we didn't feel like such when being served" not to mention they didn't clean our room until after 3PM and service would take more than an hour to get done. It was clean like when we moved when when we got in but we had to keep busy a couple of times just to wait for the rooms to be completed. We were also decieved on pricing for some spa services at the pool when we inquired about services. Not only was the price incorrect, the time and date of services were also mislead as well. All the families we were there with had a blast but there weren't any compensations and the manager seemed almost annoyed with our simple requests inquired about.
The dining staff in the buffet were the best. They remembered us when we would come in and considering how many people come in and out, they do everything in a timely matter and with a smile on their face. They're friendly and deserve all the positive remarks. The same can be said with the poolside bar and the all day MC's taking care of the entertainment all day. They put in the work! What we didn't like was the time it takes when working with the front desk, from waiting in line, to waiting for the whole transaction of service, to quick check out or the process of checking out especially when timing shuttle back to the airport, as well as knowing what's been tabbed to the room. We were not given an itemized list but will be looking for an e-mail that includes this information. Considering they claim this is a "5-star hotel, we didn't feel like such when being served" not to mention they didn't clean our room until after 3PM and service would take more than an hour to get done. It was clean like when we moved when when we got in but we had to keep busy a couple of times just to wait for the rooms to be completed. We were also decieved on pricing for some spa services at the pool when we inquired about services. Not only was the price incorrect, the time and date of services were also mislead as well. All the families we were there with had a blast but there weren't any compensations and the manager seemed almost annoyed with our simple requests inquired about.
6
Chris
2 de fev. de 2025
·
A estadia foi de 4 noites
Pros: Staff is wonderful, cheerful and accommodating. Beach is nice and activity staff is fun. Con’s: Room was not ready on time. Room view was not as described even after paying more. Food was ok,but very repetitive. The corporate greed is hard to overlook. They have no bottled water to “save the environment” so it’s your job to fill your glass bottles which are only located in your hallways. The hotel room had no working outlets which had to be fixed. When I told the front desk they said “ you must have used the hairdryer on high” which I replied it’s your hairdryer you provideThis was our first time staying with this brand of hotels. We have stayed at easily a dozen all inclusive places and this was the first time we got tricked and trapped into a presentation. Most concierge help you book dinners and excursions. Not Iberostars. Their purpose is to get you to agree to a free breakfast at a better level hotel next door. Once you agree then they will trap you. Ours went 120 minutes. At least that’s what happened to us. It’s like a car dealership they send 4 different people at you to get you to sign up for a 15-30 year commitment requiring nearly 10k down today type of deal. When my wife and I said we didn’t have the $9,400 they needed today the manager told me I did have that much and I could sign up but I was choosing not to. Just like when buying a car it would be nice to think about it but they threaten you that the deal is no good if we don’t hand a check over now.
Pros: Staff is wonderful, cheerful and accommodating. Beach is nice and activity staff is fun. Con’s: Room was not ready on time. Room view was not as described even after paying more. Food was ok,but very repetitive. The corporate greed is hard to overlook. They have no bottled water to “save the environment” so it’s your job to fill your glass bottles which are only located in your hallways. The hotel room had no working outlets which had to be fixed. When I told the front desk they said “ you must have used the hairdryer on high” which I replied it’s your hairdryer you provideThis was our first time staying with this brand of hotels. We have stayed at easily a dozen all inclusive places and this was the first time we got tricked and trapped into a presentation. Most concierge help you book dinners and excursions. Not Iberostars. Their purpose is to get you to agree to a free breakfast at a better level hotel next door. Once you agree then they will trap you. Ours went 120 minutes. At least that’s what happened to us. It’s like a car dealership they send 4 different people at you to get you to sign up for a 15-30 year commitment requiring nearly 10k down today type of deal. When my wife and I said we didn’t have the $9,400 they needed today the manager told me I did have that much and I could sign up but I was choosing not to. Just like when buying a car it would be nice to think about it but they threaten you that the deal is no good if we don’t hand a check over now.
8
Ernie
4 de out. de 2025
·
A estadia foi de 3 noites
Everything was great except my housekeeper who told me 5 minutes wait is too late for me to get service. After I requested her to give me 5 minutes to get dressed to leave the room so she can clean. That was not pleasant not professional and that spoiled the remaining of my stay
Everything was great except my housekeeper who told me 5 minutes wait is too late for me to get service. After I requested her to give me 5 minutes to get dressed to leave the room so she can clean. That was not pleasant not professional and that spoiled the remaining of my stay
8
Andrew
10 de mai. de 2025
·
A estadia foi de 7 noites
There are two main reasons I did not rated it higher than a 4. 1. Iberostar concierge will try and get you to commit to a membership pitch over breakfast. Last thing I want to do on vacation. 2. Service level of the staff was inconsistent, but overall good.
There are two main reasons I did not rated it higher than a 4. 1. Iberostar concierge will try and get you to commit to a membership pitch over breakfast. Last thing I want to do on vacation. 2. Service level of the staff was inconsistent, but overall good.
8
Keyu Z
18 de mar. de 2023
·
A estadia foi de 4 noites
Our overall experiences while staying were ok. Few things I didn’t like, there were no rooms available to check in when we got there at 6:10pm. We were told to get snacks to eat first from the cafe, however the room still not ready when we had snacks and coffee. Instead of waiting in the lobby we went to the buffet restaurant which opens at 6:30pm daily. Finally we got our room after dinner, the room(33-03) is a bit outdated but is clean, however the smell of the third floor was moldy. Food we were ok, typical all inclusive food. The coffee, cappuccino are good from the cafe. In general, the staff were very friendly except one girl who was at the concierge desk who made fun of our last name, she was giggling and said “wong-chunk” when heard our last name while I had conversations with the other lady at the concierge desk. That girl definitely needs more additional trainings.
Our overall experiences while staying were ok. Few things I didn’t like, there were no rooms available to check in when we got there at 6:10pm. We were told to get snacks to eat first from the cafe, however the room still not ready when we had snacks and coffee. Instead of waiting in the lobby we went to the buffet restaurant which opens at 6:30pm daily. Finally we got our room after dinner, the room(33-03) is a bit outdated but is clean, however the smell of the third floor was moldy. Food we were ok, typical all inclusive food. The coffee, cappuccino are good from the cafe. In general, the staff were very friendly except one girl who was at the concierge desk who made fun of our last name, she was giggling and said “wong-chunk” when heard our last name while I had conversations with the other lady at the concierge desk. That girl definitely needs more additional trainings.
10
Janine
15 de mar. de 2025
·
A estadia foi de 7 noites
Liked - most staff were great - especially check in agents, buffet staff and entertainment (Stretch and Ruth and fitness instructors). Food was average to great, depending on the restaurant. Property was in good condition and there was lots of activities. Rooms were big and in good condition. What could use work? - staff at gym entrance were dismissive and rude; pool/beach bars don't have enough staff and were not overly pleasant. They definitely have the toughest jobs with all the drinking adults but they ignored anyone without money in their hands, especially the kids.
Liked - most staff were great - especially check in agents, buffet staff and entertainment (Stretch and Ruth and fitness instructors). Food was average to great, depending on the restaurant. Property was in good condition and there was lots of activities. Rooms were big and in good condition. What could use work? - staff at gym entrance were dismissive and rude; pool/beach bars don't have enough staff and were not overly pleasant. They definitely have the toughest jobs with all the drinking adults but they ignored anyone without money in their hands, especially the kids.
4
Alyson
7 de abr. de 2023
·
A estadia foi de 5 noites
We just got back from a week at the resort. The concierge staff is awful. We had a terrible situation with Brandy at the concierge who was nasty and rude. We read reviews where people had help from concierge but that was not our experience. We upgraded to the Star Prestige which was an extra $1,000 and still didn't have anyone that was willing to make sure that our stay was pleasant. Everything was difficult - from getting dinner reservations to making appointments at the spa or just trying to get information from anyone. We have stayed at multiple All Inclusive Resorts - this was by far the worst one we experienced. The room was dirty and I think there was mold on the showerhead. The hotel hasn't been well maintained and they are constantly doing construction. The app doesn't work, you can't get anyone to help you and many people that work there are nasty. I would not recommend it.
We just got back from a week at the resort. The concierge staff is awful. We had a terrible situation with Brandy at the concierge who was nasty and rude. We read reviews where people had help from concierge but that was not our experience. We upgraded to the Star Prestige which was an extra $1,000 and still didn't have anyone that was willing to make sure that our stay was pleasant. Everything was difficult - from getting dinner reservations to making appointments at the spa or just trying to get information from anyone. We have stayed at multiple All Inclusive Resorts - this was by far the worst one we experienced. The room was dirty and I think there was mold on the showerhead. The hotel hasn't been well maintained and they are constantly doing construction. The app doesn't work, you can't get anyone to help you and many people that work there are nasty. I would not recommend it.
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Localização
A localização à beira-mar, perto de Montego Bay e do aeroporto, é conveniente. No entanto, partes da água são rochosas ou cobertas por algas marinhas, e alguns hóspedes acharam os vendedores da praia insistentes.
Avaliações dos hóspedes relacionadas
10
MAYUR
2 de dez. de 2024
·
Very nice all-inclusive resort in Montego Bay area. The staff was very polite and courteous. Food was good, drinks were nice and rooms clean. There were events every night which kept a very festive vibe going. My 5yr old daughter enjoyed every bit of our stay. They also have cabs to drop you to the airport at very reasonable prices and almost zero wait times. No need to worry about transportation back to the airport at the end of your trip. All in all a very good experience. Nothing to give it any less than 5 stars.
Very nice all-inclusive resort in Montego Bay area. The staff was very polite and courteous. Food was good, drinks were nice and rooms clean. There were events every night which kept a very festive vibe going. My 5yr old daughter enjoyed every bit of our stay. They also have cabs to drop you to the airport at very reasonable prices and almost zero wait times. No need to worry about transportation back to the airport at the end of your trip. All in all a very good experience. Nothing to give it any less than 5 stars.
10
Aleisha
15 de mai. de 2025
·
A estadia foi de 4 noites
There was a great jerk chicken food truck on the beach. The beach was always clean, calm waters and always a chair with shade available. The pool was clean and had fun activities. Always a chair or day bed available. There was always food available: room service, poolside, beach, restaurants (buffet especially). Breakfast was good. The staff was accommodating and friendly. The bar was good. There was always alcohol available from 6am to 2/3am.
There was a great jerk chicken food truck on the beach. The beach was always clean, calm waters and always a chair with shade available. The pool was clean and had fun activities. Always a chair or day bed available. There was always food available: room service, poolside, beach, restaurants (buffet especially). Breakfast was good. The staff was accommodating and friendly. The bar was good. There was always alcohol available from 6am to 2/3am.
8
Renie
17 de ago. de 2023
·
A estadia foi de 3 noites
Clean, food was good. Ime thong os the beachfront had lots of rocks. There was a s.all section that dod not ha e many rocks. O n ly complaint. Overall, really liked Iberostar Selection Rose Hall resort and would recommend this resort
Clean, food was good. Ime thong os the beachfront had lots of rocks. There was a s.all section that dod not ha e many rocks. O n ly complaint. Overall, really liked Iberostar Selection Rose Hall resort and would recommend this resort
10
Janelle
17 de nov. de 2025
·
A estadia foi de 7 noites
Located on the beach. Food was good. Lovely Spa
Located on the beach. Food was good. Lovely Spa
6
Nahida
8 de mai. de 2025
·
A estadia foi de 5 noites
Buffet was good and the Asian restaurant (Tsuki) was excellent! Beach wasn’t good. Rough sand and dirty water. Not clear blue waters and lots of seaweed in there. It also had a bad smell. Also a very small beach. The Service did not feel like 5 star as they say it has a 5 star rating. Hotel is very clean and rooms are spacious. Beach and pool were not too far from the suite. Weather was great but very windy by the beach. Music and daily entertainment was excellent. Shout out to the singer and the pianist at the lobby bar… you have some real talent!! This resort is good for the kids. Their Star camp looked like lots of fun! There was an incident that occurred at the resort’s nightclub that left us very scared. Will not get into details but the staff were not helpful with this incident and had no answers or updates for us. There was no action taken from the staff as well, Police were not called. Everything was shoved under the rug as I am guessing they did not want to ruin the reputation of this resort. Also an important note that there is no Doctor on site of this resort. They only provide a Nurse during the day and that comes at a cost and your insurance does not cover this expense. It was fun while it lasted but we are happy to be back home after that incident occurred.
Buffet was good and the Asian restaurant (Tsuki) was excellent! Beach wasn’t good. Rough sand and dirty water. Not clear blue waters and lots of seaweed in there. It also had a bad smell. Also a very small beach. The Service did not feel like 5 star as they say it has a 5 star rating. Hotel is very clean and rooms are spacious. Beach and pool were not too far from the suite. Weather was great but very windy by the beach. Music and daily entertainment was excellent. Shout out to the singer and the pianist at the lobby bar… you have some real talent!! This resort is good for the kids. Their Star camp looked like lots of fun! There was an incident that occurred at the resort’s nightclub that left us very scared. Will not get into details but the staff were not helpful with this incident and had no answers or updates for us. There was no action taken from the staff as well, Police were not called. Everything was shoved under the rug as I am guessing they did not want to ruin the reputation of this resort. Also an important note that there is no Doctor on site of this resort. They only provide a Nurse during the day and that comes at a cost and your insurance does not cover this expense. It was fun while it lasted but we are happy to be back home after that incident occurred.
10
Clayton
14 de out. de 2025
·
A estadia foi de 4 noites
The resort was well cleaned. Food was good. Great location and friendly staff with great service.
The resort was well cleaned. Food was good. Great location and friendly staff with great service.
8
Anna
2 de mai. de 2025
·
A estadia foi de 6 noites
Resort very nice, staff very friendly , food very good. I love the beach and swimming in the ocean, but at this resort, being on the beach was very irritating and stressful. There were three very pushy men aggressively trying to sell weed (I’m not talking about the guys on the boats selling souvenirs or other items). They would even come up to the sunbed area, and there was no peace from them. You don’t feel safe there. It was a terrible experience, even though the beach itself is beautiful. Also, the sound system in the theater was way too loud, and the shows were not very entertaining, especially for children. Overall very nice resort.
Resort very nice, staff very friendly , food very good. I love the beach and swimming in the ocean, but at this resort, being on the beach was very irritating and stressful. There were three very pushy men aggressively trying to sell weed (I’m not talking about the guys on the boats selling souvenirs or other items). They would even come up to the sunbed area, and there was no peace from them. You don’t feel safe there. It was a terrible experience, even though the beach itself is beautiful. Also, the sound system in the theater was way too loud, and the shows were not very entertaining, especially for children. Overall very nice resort.
10
Brenda
12 de mai. de 2025
·
A estadia foi de 7 noites
I feel very safe visiting there and the staff are amazing! Looking forward to returning and I would book this property. The entertainment was awesome as well. I like the ocean and there isn't a good place to swim there because there is too many rocks.
I feel very safe visiting there and the staff are amazing! Looking forward to returning and I would book this property. The entertainment was awesome as well. I like the ocean and there isn't a good place to swim there because there is too many rocks.
6
Gennadiy
1 de set. de 2025
·
A estadia foi de 12 noites
If you’re looking for a nice Caribbean beach- this resort is not for you.
If you’re looking for a nice Caribbean beach- this resort is not for you.
10
Suresh
11 de set. de 2023
·
A estadia foi de 3 noites
Great staff and good value; close to Mbay airport
Great staff and good value; close to Mbay airport
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Restaurante
Os buffets e o frango jerk da praia recebem elogios, mas a qualidade da comida é inconsistente nos restaurantes à la carte, com serviço lento ou desatento, longas esperas e escassez de reservas; bebidas alcoólicas premium geralmente incorrem em custos adicionais.
Avaliações dos hóspedes relacionadas
10
Jessica
12 de out. de 2025
·
A estadia foi de 4 noites
The food here was very good for resort food. The drinks were good. The staff were lovely. the beach is one you can swim in. The resort is a little small but overall it was a great experience and id stay here again.
The food here was very good for resort food. The drinks were good. The staff were lovely. the beach is one you can swim in. The resort is a little small but overall it was a great experience and id stay here again.
8
Angela M.
6 de jul. de 2025
·
A estadia foi de 6 noites
Stayed here for a family vacation to celebrate my niece's 21st birthday. The property is lovely, the food was good and the people were mainly nice. Excellent housekeeping and pool service. Unfortunately we did experience issues with not being able to get bar service in the lobby multiple times and found that tipping was the only way to get noticed! The steak restaurant was delicious but waited over an hour to get seated and limited availability for the hibachi restaurant (so make your reservations immediately) which ultimately was entertaining & delicious.
Stayed here for a family vacation to celebrate my niece's 21st birthday. The property is lovely, the food was good and the people were mainly nice. Excellent housekeeping and pool service. Unfortunately we did experience issues with not being able to get bar service in the lobby multiple times and found that tipping was the only way to get noticed! The steak restaurant was delicious but waited over an hour to get seated and limited availability for the hibachi restaurant (so make your reservations immediately) which ultimately was entertaining & delicious.
8
Yesenia
8 de set. de 2025
·
A estadia foi de 7 noites
The resort offered a pleasant stay, and most of the staff were accommodating. Entertainment options were well-received by both kids and adults alike. Food quality was also notable. However, dining at the lobster and steak house proved disappointing due to inattentive service from a waiter who was impolite and slow, leading to a lengthy delay in receiving our entrée and our eventual decision to leave and eat elsewhere. Other visitors had comparable issues with the service at this restaurant.
The resort offered a pleasant stay, and most of the staff were accommodating. Entertainment options were well-received by both kids and adults alike. Food quality was also notable. However, dining at the lobster and steak house proved disappointing due to inattentive service from a waiter who was impolite and slow, leading to a lengthy delay in receiving our entrée and our eventual decision to leave and eat elsewhere. Other visitors had comparable issues with the service at this restaurant.
10
Aleisha
15 de mai. de 2025
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A estadia foi de 4 noites
There was a great jerk chicken food truck on the beach. The beach was always clean, calm waters and always a chair with shade available. The pool was clean and had fun activities. Always a chair or day bed available. There was always food available: room service, poolside, beach, restaurants (buffet especially). Breakfast was good. The staff was accommodating and friendly. The bar was good. There was always alcohol available from 6am to 2/3am.
There was a great jerk chicken food truck on the beach. The beach was always clean, calm waters and always a chair with shade available. The pool was clean and had fun activities. Always a chair or day bed available. There was always food available: room service, poolside, beach, restaurants (buffet especially). Breakfast was good. The staff was accommodating and friendly. The bar was good. There was always alcohol available from 6am to 2/3am.
6
RYAN
30 de jul. de 2025
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A estadia foi de 4 noites
Had problems with guest services and the Italian and Greek restaurants was totally inefficient, our wait time of 45 mins to be seated then the wait to be served food was around 1hr 33 mins and the food was not worth the wait, secondly the electrical outlets in the room was not working and we had no clothes iron in the room, we were there for a wedding, after repetitive calls about the iron and the outlets we got the iron the day after the wedding and they said there’s nothing they can do about the outlets
Had problems with guest services and the Italian and Greek restaurants was totally inefficient, our wait time of 45 mins to be seated then the wait to be served food was around 1hr 33 mins and the food was not worth the wait, secondly the electrical outlets in the room was not working and we had no clothes iron in the room, we were there for a wedding, after repetitive calls about the iron and the outlets we got the iron the day after the wedding and they said there’s nothing they can do about the outlets
10
James
16 de ago. de 2025
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A estadia foi de 9 noites
Plenty of options. Something for everyone's pallet.
Plenty of options. Something for everyone's pallet.
4
Lorraine
30 de set. de 2023
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A estadia foi de 4 noites
3/7 restaurants open daily those that are open had no reservations available and you could not be on list for next available table. Steakhouse mediocre at best. Seafood restaurant we walked out food horrible. Asian or Japanese never available. Italian was the best of the 3. Food truck out of everything except hotdog. Buffet surprisingly good. Lobster tail extra charge but excellent. Our cream in shower inoperable. Shows at night impossible to see unless you eat by 630 or after 844 leaving buffer only option. Drinks coffee and liquor were lots of choices. Concierge’s uninformed and also have no idea what’s going on. Finally $400 credit implies $400 can be used for any charged activity. Rather you pay upcharge and get discounts $25-100 off D’Souza if you use all coupons you save $400. We used $25 off for gambling when you load $50 so you have $75 total.
3/7 restaurants open daily those that are open had no reservations available and you could not be on list for next available table. Steakhouse mediocre at best. Seafood restaurant we walked out food horrible. Asian or Japanese never available. Italian was the best of the 3. Food truck out of everything except hotdog. Buffet surprisingly good. Lobster tail extra charge but excellent. Our cream in shower inoperable. Shows at night impossible to see unless you eat by 630 or after 844 leaving buffer only option. Drinks coffee and liquor were lots of choices. Concierge’s uninformed and also have no idea what’s going on. Finally $400 credit implies $400 can be used for any charged activity. Rather you pay upcharge and get discounts $25-100 off D’Souza if you use all coupons you save $400. We used $25 off for gambling when you load $50 so you have $75 total.
6
Dushyant
15 de ago. de 2025
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A estadia foi de 3 noites
Food was mediocre. Only one place open for breakfast. Lunch time at buffet didn’t start until 1 with only options being sub par food truck and coffee shop 12-1.
Food was mediocre. Only one place open for breakfast. Lunch time at buffet didn’t start until 1 with only options being sub par food truck and coffee shop 12-1.
8
Rebecca
25 de abr. de 2024
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A estadia foi de 4 noites
Great resort, the staff is incredibly friendly and very hospitable! Rooms are nice, I’d give them a B for cleanliness but deduct scoring because we had a broken cabinet and a broken door handle to our balcony which takes away from the aesthetic in my opinion. I’d say the biggest con of staying here is the food. It takes a few days to figure out where to eat with the best food. Buffet is mediocre at best, option for eggs or an omelette was our go to. We had great food at the Asian restaurant and pretty decent food at the steak house, although steak is cheaper cuts and are fatty. Horrible experience at the Italian restaurant, definitely do not recommend, not sure how they manage to make pasta taste so horrible. We’ve stayed here twice now and usually our only complaint is we wish they would bring on top tier food manager who understood they need to have a few stand out food options which make their guests dream of coming back. Room service is absolutely disgusting! We tried everything during our last stay and literally tasted a single bite of each it was just gross and looked as bad as it tasted…literally even the nachos!! The bars do a good job and the bartenders are great, but don’t expect top shelf booze of any kind unless you’re paying for prestige membership which gives you access to the bar with better quality booze. That said, if you’re not a big drinker then the well booze probably won’t bother you. Overall we’ve had two good trips here and would recommend.
Great resort, the staff is incredibly friendly and very hospitable! Rooms are nice, I’d give them a B for cleanliness but deduct scoring because we had a broken cabinet and a broken door handle to our balcony which takes away from the aesthetic in my opinion. I’d say the biggest con of staying here is the food. It takes a few days to figure out where to eat with the best food. Buffet is mediocre at best, option for eggs or an omelette was our go to. We had great food at the Asian restaurant and pretty decent food at the steak house, although steak is cheaper cuts and are fatty. Horrible experience at the Italian restaurant, definitely do not recommend, not sure how they manage to make pasta taste so horrible. We’ve stayed here twice now and usually our only complaint is we wish they would bring on top tier food manager who understood they need to have a few stand out food options which make their guests dream of coming back. Room service is absolutely disgusting! We tried everything during our last stay and literally tasted a single bite of each it was just gross and looked as bad as it tasted…literally even the nachos!! The bars do a good job and the bartenders are great, but don’t expect top shelf booze of any kind unless you’re paying for prestige membership which gives you access to the bar with better quality booze. That said, if you’re not a big drinker then the well booze probably won’t bother you. Overall we’ve had two good trips here and would recommend.
10
Nicole
19 de mai. de 2025
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A estadia foi de 5 noites
The staff is amazing! Everyone is so friendly and they learn your name and what you like. Pools are beautiful! I was not that impressed with the food though. Daily breakfast in the buffet is great!
The staff is amazing! Everyone is so friendly and they learn your name and what you like. Pools are beautiful! I was not that impressed with the food though. Daily breakfast in the buffet is great!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
Mario
26 de set. de 2025
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A estadia foi de 4 noites
A rede Iberostar sempre foi um porto seguro. Minha primeira vez na Jamaica, então não quis arriscar, porém, fiquei surpreso com a falta de cordialidade, e por vezes até má educação de funcionários, com frequência muito grande! Acho que foi uma excelente propaganda para o Iberostar da praia Paraíso, em Playa del Carmen.
A rede Iberostar sempre foi um porto seguro. Minha primeira vez na Jamaica, então não quis arriscar, porém, fiquei surpreso com a falta de cordialidade, e por vezes até má educação de funcionários, com frequência muito grande! Acho que foi uma excelente propaganda para o Iberostar da praia Paraíso, em Playa del Carmen.
8
Donvoan
há 4 semanas
·
A estadia foi de 2 noites
Great Food and Atmosphere, but a Few Disappointing Experiences The hotel is beautiful, and the food was absolutely amazing. However, there were a couple of things that took away from what should have been a relaxing, all-inclusive experience. First, I was disappointed to see staff selling coconuts to guests at an additional cost. When staying at an all-inclusive resort, one would expect something as simple as a coconut to be included. Secondly, I did not appreciate feeling pressured to attend a breakfast presentation where staff attempted to sell additional services. Guests come to an all-inclusive resort to relax, unwind, and enjoy their vacation—not to feel obligated to sit through sales pitches. While I truly enjoyed the food and overall atmosphere, these experiences were disappointing. Hospitality should be about making guests feel welcome and comfortable, not pressured to spend more money. I hope management takes this feedback into consideration, as these practices detract from what could otherwise be an exceptional experience.
Great Food and Atmosphere, but a Few Disappointing Experiences The hotel is beautiful, and the food was absolutely amazing. However, there were a couple of things that took away from what should have been a relaxing, all-inclusive experience. First, I was disappointed to see staff selling coconuts to guests at an additional cost. When staying at an all-inclusive resort, one would expect something as simple as a coconut to be included. Secondly, I did not appreciate feeling pressured to attend a breakfast presentation where staff attempted to sell additional services. Guests come to an all-inclusive resort to relax, unwind, and enjoy their vacation—not to feel obligated to sit through sales pitches. While I truly enjoyed the food and overall atmosphere, these experiences were disappointing. Hospitality should be about making guests feel welcome and comfortable, not pressured to spend more money. I hope management takes this feedback into consideration, as these practices detract from what could otherwise be an exceptional experience.
6
Ester
24 de jul. de 2026
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A estadia foi de 3 noites
The rooms were clean but the balcony has bird droppings putting guest at risk for Bird Fancier disease The towels were too old The staff were overbearing especially in the dinning room They take away the plates before you are finished eating The beach is ok They serve the same things over and over dressed up in different ways example plain rice rice with corn and pumpkin ricr
The rooms were clean but the balcony has bird droppings putting guest at risk for Bird Fancier disease The towels were too old The staff were overbearing especially in the dinning room They take away the plates before you are finished eating The beach is ok They serve the same things over and over dressed up in different ways example plain rice rice with corn and pumpkin ricr
8
Kayla
21 de jul. de 2026
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A estadia foi de 4 noites
Beach and pool area are amazing! You also have access to the hotel next door if you book here. There are excursions to do on the property such as diving, parasailing, and catamaran boat ride. The food was good but it wasn’t authentic Jamaican food. Lots of tropical fruits are available, which was nice. Staff are very friendly and helpful. Truly felt like family. My only complaint regarding the staff is that the excursion agents don’t always have the right information for the excursions being booked. I would verify with the facility as well before booking.
Beach and pool area are amazing! You also have access to the hotel next door if you book here. There are excursions to do on the property such as diving, parasailing, and catamaran boat ride. The food was good but it wasn’t authentic Jamaican food. Lots of tropical fruits are available, which was nice. Staff are very friendly and helpful. Truly felt like family. My only complaint regarding the staff is that the excursion agents don’t always have the right information for the excursions being booked. I would verify with the facility as well before booking.
10
Siddharth
10 de jul. de 2026
·
A estadia foi de 4 noites
Overall, we had a great time staying at iberostar. I'd definitely come back to this hotel the next time I visit Jamaica. Pros: 1. Amazing food!!! The food really exceeded our expectations. We tried different cuisines and we loved most of the things that we ate. There were a few items that we weren't a big fan of, but overall, I'd say it was a very positive experience. 2. Super friendly staff - we were just blown away by the staff that worked at the resort. They are so friendly, polite and very helpful and were very playful with my 17 month old daughter. 3. Rooms are clean and spacious. Cons: 1. Guests cannot visit past 6 pm! This rule caught me off guard. I had some local friends that visited me at 9 pm and they were refused entry. I had to step outside the resort and go to a local bar to meet my friends. 2. AC temp not going below 19.5°C. If you want the room to be colder, it's not going to be possible. I also noticed other sections of the resort that didn't have AC throughout the day. 3. After checking in, they would send you to the concierge. The concierge will give you some hotel credits in exchange for a timeshare presentation. You are not obligated to take that. Be polite but firm and tell them that you're not interested. Things to know: 1. They do not have plastic or paper straws(you will need to bring your own) 2. They do not let you pack your food to take it back to the room. Whatever u order at any restaurant will have to be eaten there.
Overall, we had a great time staying at iberostar. I'd definitely come back to this hotel the next time I visit Jamaica. Pros: 1. Amazing food!!! The food really exceeded our expectations. We tried different cuisines and we loved most of the things that we ate. There were a few items that we weren't a big fan of, but overall, I'd say it was a very positive experience. 2. Super friendly staff - we were just blown away by the staff that worked at the resort. They are so friendly, polite and very helpful and were very playful with my 17 month old daughter. 3. Rooms are clean and spacious. Cons: 1. Guests cannot visit past 6 pm! This rule caught me off guard. I had some local friends that visited me at 9 pm and they were refused entry. I had to step outside the resort and go to a local bar to meet my friends. 2. AC temp not going below 19.5°C. If you want the room to be colder, it's not going to be possible. I also noticed other sections of the resort that didn't have AC throughout the day. 3. After checking in, they would send you to the concierge. The concierge will give you some hotel credits in exchange for a timeshare presentation. You are not obligated to take that. Be polite but firm and tell them that you're not interested. Things to know: 1. They do not have plastic or paper straws(you will need to bring your own) 2. They do not let you pack your food to take it back to the room. Whatever u order at any restaurant will have to be eaten there.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:59
Antes das 12:00
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Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- A idade mínima para efetuar o check-in neste alojamento é de 18 anos
- Este alojamento aceita cartões de crédito e numerário
- É possível efetuar transações sem numerário
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Este alojamento é limpo por profissionais
- O alojamento permite a estadia grátis de crianças com idade igual ou inferior a 2 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilizem as camas existentes.
- O alojamento é limpo por profissionais.
- Disponibilização de opções de pagamento sem numerário em todas as transações.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
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