CapsuleTransit Landside - Airport Hotel - Public Area - Gateway KLIA T2, Lvl 1

I did not expect it to be clean & so quiet eventhough it was a sharing-type of accommodation. The check in was easy & fast. They provided a locker for bigger luggages where you cannot bring in huge luggages into the capsule area. They also provided a tag (for access into the capsule area), a bag with a bath towel in it, sleeping eye mask & ear plugs. The capsule room is relatively small but it's still spacious enough for me to move around comfortably. I am quite a small-sized guy so I'm not sure if they have bigger rooms for bigger men. They also provided toilet slippers in the capsule. The toilet itself is surprisingly clean & dry eventhough it's a sharing toilet. Overall, I'm truly satisfied with my stay there because of the convenience, the affordable price & the clean & the well maintained facilities. It might not be suitable for light sleepers or people who prioritize privacy

Located in the same building of T2 but have to do custom clearance of either T1 or T2, on the floor level of a big shopping mall full of restaurants and food courts, clean bed sheet, public shower area, a locker provided, and staff were helpful and friendly, modern style designed, toilets were clean maybe in different floor of your capsule.

Charge on luggage storage if not yet checked in. More expensive than other luggage storage places in the airport. Some noises at night due to bed pull down shade movements of others. Bathrooms too small with wet floor.

i'm having next day flight transit, so choose to have a place to have a good rest. even though i only use it for around 4 hrs in total, i'm very satiesfied with it. Pro: 1. clean and comfortable stay 2. able to shower (strong water pressure, love it) 3. free 3 in 1 coffee and water. 4. free locker, no need to bring everything with u to ur pod. Cons : 1. definitely can hear some sound from outside when people walking or close the door of pod(its just a curtain) 2. pod is really just a single bed size(extra 40cm space, maybe) no space for unpack ur luggage. thats all i experience and definitely will stay again for further flight.

Clean Capsule, in Terminal 2, near the arrival. Beside the toilet provided by the capsule, there is a big and clean toilet at the opposite. There is a big super market nearby. You can buy whatever you want. I have been there many times for early flight. All the users are very quiet. They provide a locker for storage luggage. Clean bath towel, tooth brush and tooth paste, bottle water, ear plug are all provided. Highly recommended.

学生の合宿所と同じように感じられた。 シャワールームは荷物置き場がなくハンガーだけで、着替えを置く場所もなくすごく不便。 また、バスマットもないので、濡れた足のまま着替える必要があり、サンダルも濡れる状態。 場所が便利なのが、よかった点。

KLIA2内にあるので、トランジット等で利用するには便利。だが、場所は少しわかりにくいかも。KLIA1からのシャトルバスが10番乗り場に着くので、そこからバスなどのチケットカウンターを通過して直進すると辿り着ける。シャワースペースには一部を除いてタオルを置くスペースもないので、防水性のある袋などがあると良い。

3時間だけだったので、こんなものかと、 シャワーはトイレと同室で着替える場所がないので使用しなかったです。 わたしたちにとっては、超高い3時間ステイでした。

There were problems with the receptacles in the first pod and second pod but eventually got it working. They facilities are clean, unfortunately the cleaning chemicals used in the bathrooms had a sickeningly bad smell. It was adequate for the price.

No mentioned of Tea/coffee only noticed it on our way out. Shower area too far as well as dirty shower area

Capsule Container KLIA2 terminal 2. Outside arrival level 1 I am writing to make a formal complaint about my recent stay at your hotel. I checked in to the Capsuletransit hotel on 17 April 23, for a 12-hour sleep, and unfortunately, my experience was far from satisfactory. During the night, I started feeling itchy, and as a result, I had a very poor sleep. The next day, my friend and I were shocked to find that two of the pillows in our room were full of stains. The pillows were very dirty and unhygienic, which made us question the overall cleanliness of the room. We immediately took the pillows to the counter for an explanation, but to our surprise, the staff noted it without any surprise or concern. It appeared that such issues were common to them, which was very disappointing. In the current situation of the COVID-19 pandemic, it is unacceptable to ignore hygiene issues, and it is a major concern for the safety of guests. I am writing this complaint to urge the management team to take the issue of hygiene seriously. It is essential that you maintain the highest level of cleanliness and hygiene to ensure the safety and well-being of your guests. Unfortunately, I did not receive any response from the management team.

I did not expect it to be clean & so quiet eventhough it was a sharing-type of accommodation. The check in was easy & fast. They provided a locker for bigger luggages where you cannot bring in huge luggages into the capsule area. They also provided a tag (for access into the capsule area), a bag with a bath towel in it, sleeping eye mask & ear plugs. The capsule room is relatively small but it's still spacious enough for me to move around comfortably. I am quite a small-sized guy so I'm not sure if they have bigger rooms for bigger men. They also provided toilet slippers in the capsule. The toilet itself is surprisingly clean & dry eventhough it's a sharing toilet. Overall, I'm truly satisfied with my stay there because of the convenience, the affordable price & the clean & the well maintained facilities. It might not be suitable for light sleepers or people who prioritize privacy

Located in the same building of T2 but have to do custom clearance of either T1 or T2, on the floor level of a big shopping mall full of restaurants and food courts, clean bed sheet, public shower area, a locker provided, and staff were helpful and friendly, modern style designed, toilets were clean maybe in different floor of your capsule.

Clean Capsule, in Terminal 2, near the arrival. Beside the toilet provided by the capsule, there is a big and clean toilet at the opposite. There is a big super market nearby. You can buy whatever you want. I have been there many times for early flight. All the users are very quiet. They provide a locker for storage luggage. Clean bath towel, tooth brush and tooth paste, bottle water, ear plug are all provided. Highly recommended.

Was a great place to rest. Very clean. Not that easy to navigate through the terminal. Some guest were noisy. Staff were accommodating. Would recommend

Met my expectations in every way. Very clean and is situated in a quiet area with less foot traffic. My view of capsule hotels changed because of Capsule Transit KLIA2.

Very comfortable and clean. Organized staff.

Room was clean and so quiet

No mentioned of Tea/coffee only noticed it on our way out. Shower area too far as well as dirty shower area

The hotel is located in the terminal, at Level 1. The toilets are clean and there is hot water.

Rooms is various narrow, but It was comfortable.

Charge on luggage storage if not yet checked in. More expensive than other luggage storage places in the airport. Some noises at night due to bed pull down shade movements of others. Bathrooms too small with wet floor.

i'm having next day flight transit, so choose to have a place to have a good rest. even though i only use it for around 4 hrs in total, i'm very satiesfied with it. Pro: 1. clean and comfortable stay 2. able to shower (strong water pressure, love it) 3. free 3 in 1 coffee and water. 4. free locker, no need to bring everything with u to ur pod. Cons : 1. definitely can hear some sound from outside when people walking or close the door of pod(its just a curtain) 2. pod is really just a single bed size(extra 40cm space, maybe) no space for unpack ur luggage. thats all i experience and definitely will stay again for further flight.

Very convenient since klia2 is very inconvenient, you arrived at the airport and you have to travel another hour to go to KL, only to come back next morning for your connecting flight, so staying in this capsule hotel enabled you to settle down straight away, but the capsule only let you sleep and doesn't consider your other needs like access to your big luggage for things you suddenly need, you have to leave it at the locker room which is away in another room

Great location for an early morning flight. Very convenient. Room was clean and comfortable. Would recommend.

Good nights sleep, probably coz not many people around

Clean and comfortable. My capsule is at the upper zone. I found the Aircon/ventilation fan a bit loud. Unsure if it is better in the lower zone. However, earplugs are included in the freebie pack.

Room too small. Dark and poor lighting. Asking old people like us to climb up a ladder to get to our capsule. Extremely dangerous. Will NEVER stay here again

We booked a 3 people accommodation, it was secure and comfortable.

Room was clean and so quiet

Perfect when you have to stay for long hours at airport and all you need is a good sleep. I was in all females section. The check in is smooth and stay can be for straight 12 hours. Very economical. Only hindsight is that you have to go through immigration which takes a bit longer.

Located in the same building of T2 but have to do custom clearance of either T1 or T2, on the floor level of a big shopping mall full of restaurants and food courts, clean bed sheet, public shower area, a locker provided, and staff were helpful and friendly, modern style designed, toilets were clean maybe in different floor of your capsule.

Was a great place to rest. Very clean. Not that easy to navigate through the terminal. Some guest were noisy. Staff were accommodating. Would recommend

1st time stayed at capsule transit hotel, fast checked in/out. Very comfortable bed. Would recommended to a friend.

Spent over 30 mins to check in at midnight. low efficiency of front desk staff for the pre booking check in. Walk in guest spent less time to check in which is very not fair. need to improve.

Friendly staff, cleanliness, practical deisgn, shower access, the tote bag ! The whole experience was worth it. Only the online booking process was confusing - but once I physically reached the service, it was excellent.

I wrote a complaint about inappropriate conduct and extra fees has been changed for our hotel room stay! No one even responded!!! Absolutely untrustworthy website. Usually in Australia we get charged for one day stay….in Kuala Lumpur airport they charge us for whole day,but we were allowed to stay only three hours. It has been stated on website until midday, but when I asked receptionist, he said no it’s only for three hours stay. How the hell???

Even though I made a reservation, they refused because they didn't have a reservation. And yet they didn't even process a refund, which is very disappointing.

Friendly staff very helpful.

Very comfortable and clean. Organized staff.

KLIA1に深夜着だったので、入国審査完了して明るくなってから移動しようと思い利用。 KLIA1から無料シャトルバスに乗り、KLIA2に約10-15分で着いた。バスの進行方向と逆に歩くとすぐに看板があるのですぐにチェックイン。 バスタオル、ペットボトル500mLの水)、アメニティ(歯ブラシ、アイマスク、耳栓)のはいったバックを渡されキャビンへ移動。キャビン内は個人的には狭さが気にならずゆっくり寝ることができた。好みもあるが、寝るだけでいい+シャワー浴びたい+空港から近いところがいい+価格抑えたい、という目的で選ぶならアリだと思う

Located in the same building of T2 but have to do custom clearance of either T1 or T2, on the floor level of a big shopping mall full of restaurants and food courts, clean bed sheet, public shower area, a locker provided, and staff were helpful and friendly, modern style designed, toilets were clean maybe in different floor of your capsule.

I booked this hotel for a 5-hour stopover while I was transiting between flights. I flew in and was to transfer to another codeshare flight. Unfortunately the capsule hotel is located in KLIA2 and not in the international transit terminal. If your bags have been checked all the way through and/or you have any duty free liquids, you are unable to leave the transit terminal to get to KLIA2 and so as a result I was not able to get to the hotel. I thought that the codeshare company fly out of KLIA2 and assumed I would be transferring to this terminal. This is not the case. If you collect your bags in KL you can leave the airport by going through customs and immigration but remember that you will not be able to bring any liquids larger than 100mls back in with you! There are no lockers in the transit terminal for you to store your liquids in either! So basically I could see the terminal that the hotel was in, but had no way of getting to it... which was frustrating to say the least! Unfortunately I can't comment on The hotel itself as I could not get there!

The location is good. I arrived the airport at 2am and was so smooth to get to the hotel.

Hope to improve more signage board around airport. Hard to find the location.

Terminal 2 need more precise directory to this capsule. It should be consider thoroughly from the perspective of transit passengers. Overall a good experience to take rest before next flight!

Great location for an early morning flight. Very convenient. Room was clean and comfortable. Would recommend.

Really great for your stopovers at the airport, just make sure you book the airside one rather than the outside hotel as you will have to leave the terminal to access the latter hotel

I had no issues with accommodation except the hotel should have sent some instructions or make it clear that I need to go through immigration. I landed on a different terminal, then took the train to go through immigration. Malaysia has changed to digital system so I had to waste my time in filling the forms. A waste of 2 hours for nothing after a long flight.

The hotel is located in the terminal, at Level 1. The toilets are clean and there is hot water.

Located in the same building of T2 but have to do custom clearance of either T1 or T2, on the floor level of a big shopping mall full of restaurants and food courts, clean bed sheet, public shower area, a locker provided, and staff were helpful and friendly, modern style designed, toilets were clean maybe in different floor of your capsule.

i'm having next day flight transit, so choose to have a place to have a good rest. even though i only use it for around 4 hrs in total, i'm very satiesfied with it. Pro: 1. clean and comfortable stay 2. able to shower (strong water pressure, love it) 3. free 3 in 1 coffee and water. 4. free locker, no need to bring everything with u to ur pod. Cons : 1. definitely can hear some sound from outside when people walking or close the door of pod(its just a curtain) 2. pod is really just a single bed size(extra 40cm space, maybe) no space for unpack ur luggage. thats all i experience and definitely will stay again for further flight.

Clean Capsule, in Terminal 2, near the arrival. Beside the toilet provided by the capsule, there is a big and clean toilet at the opposite. There is a big super market nearby. You can buy whatever you want. I have been there many times for early flight. All the users are very quiet. They provide a locker for storage luggage. Clean bath towel, tooth brush and tooth paste, bottle water, ear plug are all provided. Highly recommended.

空港の店を利用でき便利

No mentioned of Tea/coffee only noticed it on our way out. Shower area too far as well as dirty shower area