Brentwood Suites

Nice

I stayed in Brentwood Suites from Jan.30-Feb 6, 2026. I had an easy check-in process. When I first entered the room, it was pretty hot. A guy from the hotel helped me to set the AC via remote. The room was pretty descent and clean. The bathroom is clean throughout. I have free breakfast everyday and they change the menu every day. The staff from the breakfast buffet was friendly, attentive and respectful. As for the cleaning staff, they are like 5-6 ppl which make their job easier for everyone which i think is great. They’re very respectful, friendly, and they changed everything from pillow cases, bedsheets and towels every single day. I’m very impressed. I will highly recommend Brentwood Suites to everyone. And if ever I will go back to Manila, i will definitely stay here again.

Excellent

It looks fresh. Was served in chafing dish but food was cold. Have to wait one morning for breakfast coz they said they were full but at least 12 seats were available. They reserved seats for other guest who came in later. Front desk will not greet you. Housekeeping is wonderful. All of them are nice and efficient.

The Good: The gym and breakfast are excellent. For us the location was fantastic. The bad: Maintenance issues. The towel holder was broke, as well as the grab bars on the toilet. We didn't require the grab bars, as the are broke, they got in the way. The water isn't potable. The shower has build up dirt in the corner, there is no soap holder and the units on the wall for dispencing soap were not working. The bathroom sink didn't drain properly. The ugly. The ladies at the front desk lacked concern and a good disposition. Check in was the worst I personally have experienced. I requested change for a larger bill and the lady rolled her eyes at me as if I was a huge inconvenience. Called the front desk requesting towels, they stated, they will be right up. Three hours later called again, a guy was at the desk and got them right up. Toilet paper was also an issue. They requested a deposit and we still don't understand why. Additionally they wanted a cash deposit of 1,000 P per day. This was unexpected.