The Explorean Cozumel All Inclusive
US$ 212
/noite
Média para setembro
Preços para The Explorean Cozumel All Inclusive
Selecione datas para ver preços e disponibilidade
US$ 212
/noite
Média para setembro
Preços médios mensais
Em The Explorean Cozumel All Inclusive, o preço por noite é, em média, US$ 182 no mês mais barato (outubro) e US$ 450 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 393 |
| fevereiro | US$ 450 |
| março | US$ 448 |
| abril | US$ 423 |
| maio | US$ 398 |
| junho | US$ 338 |
| julho | US$ 347 |
| agosto | US$ 268 |
| setembro | US$ 212 |
| outubro | US$ 182 |
| novembro | US$ 300 |
| dezembro | US$ 327 |
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set. · US$ 212
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Mais caro: fevereiro (aprox. US$ 450)
Mais barato: outubro (aprox. US$ 182)
Sobre este alojamento
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Trabalhe o bronze e experimente uma piscina exterior ou uma banheira de hidromassagem. Wi-fi grátis, serviços de concierge...
Comodidades
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Trabalhe o bronze e experimente uma piscina exterior ou uma banheira de hidromassagem. Wi-fi grátis, serviços de concierge e uma loja de presentes/quiosque de jornais estão também entre o leque de comodidades deste alojamento de estilo mediterrânico.
Comodidades para negócios
As principais comodidades incluem computadores, um serviço de limpeza a seco e uma receção aberta 24 horas. Poderá solicitar transporte de/para o terminal de cruzeiros (sobretaxa) e há, também, estacionamento grátis.
Restaurante
Prove a inigualável cozinha regional no Lool Kan, um restaurante junto à piscina onde se pode refrescar com uma bebida no bar/lounge, contemplar a maravilhosa vista para a piscina ou, quando o tempo o permitir, jantar ao ar livre. Relaxe com uma bebida refrescante no bar junto à piscina ou num dos 2 bares na praia. Comece as suas manhãs da melhor forma com um pequeno-almoço preparado no momento grátis, servido diariamente entre as 7:00 e as 12:00.
Quartos
Sinta-se em casa num dos 56 quartos com um minibar. As camas têm colchões pillowtop, edredões de penas e roupa de alta qualidade. As unidades contam com uma varanda com mesa e cadeiras, para saborear uma bela refeição ao ar livre. Mantenha-se em contacto graças à internet sem fios. As casas de banho privativas dispõem de um polibã com um chuveiro fixo e artigos de higiene grátis.
Localização
Com uma estadia nThe Explorean Cozumel - All Inclusive em Cozumel, ficará à beira-mar, apenas a alguns passos de Parque Nacional Arrecifes de Cozumel e a 3 minuto(s) de carro de Parque Nacional Kootenay. Este alojamento com tudo incluído está a 7,3 km (4,5 mi) de Planetario de Cozumel Cha'an Ka'an e a 21,6 km (13,4 mi) de Parque Ecológico Punta Sur.
O que há nas proximidades
Parque Nacional Arrecifes de Cozumel(0.1 milhas)
Playa Uvas(0.4 milhas)
Parque Nacional Kootenay(1 milhas)
Chankanaab Beach Adventure Park(1 milhas)
Playa Corona(1.6 milhas)
Terminal Marítimo Puerta Maya(2 milhas)
We B Divin' Cozumel(2.2 milhas)
Centro Comercial Royal Village(2.3 milhas)
Planetario de Cozumel Cha'an Ka'an(2.4 milhas)
Mundo Marinho de Cozumel(2.5 milhas)
Recife de Villa Blanca(2.9 milhas)
Praia Caletita(3 milhas)
Playa Paraíso(4 milhas)
Mr. Sancho's Beach Club(4.7 milhas)
Playa Mia Grand Beach y Parque Acuático(4.7 milhas)
O aeroporto preferencial para The Explorean Cozumel - All Inclusive é o de Cozumel, Quintana Roo (CZM-Aeroporto Internacional de Cozumel)(7.3 milhas)
Estacionamento
Restaurante
Piscina
Babysitting/Serviço para crianças
Centro de negócios
Balcão de turismo
Localização
Carretera a Chankanaab km 7.5 Zona Hotelera Sur, México
Parque Nacional Arrecifes de Cozumel (0.1 milhas)
Playa Uvas (0.4 milhas)
Parque Nacional Kootenay (1 milhas)
Chankanaab Beach Adventure Park (1 milhas)
Playa Corona (1.6 milhas)
Terminal Marítimo Puerta Maya (2 milhas)
Opções de quartos
9
Quarto, 1 cama king-size, não fumadores (Casita)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
398 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
9
Quarto Standard, 2 camas de casal, não fumadores (Casita)
Detalhes do quarto
2 Camas De Casal
Dormidas 3
398 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
10
Quarto, 2 camas de casal, não fumadores (Casita Stand Alone)
Detalhes do quarto
2 Camas De Casal
Dormidas 3
398 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
9
Quarto, 1 cama king-size, não fumadores (Casita Stand Alone)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
391 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
Avaliações dos hóspedes sobre The Explorean Cozumel All Inclusive
7.8
Bom
Com base em 716 avaliações verificadas
Quem se hospeda aqui?
Casal
72%
Família
27%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
O Explorean Cozumel All Inclusive recebe elogios pela sua equipe simpática, ambiente tranquilo na selva e os passeios diários incluídos, enquanto o acesso ao Fiesta Americana vizinho amplia as opções de restaurantes e atividades para hóspedes que buscam tanto relaxamento quanto comodidades mais animadas.
Saiba maisIsto foi útil?
O que pensam os hóspedes
O Explorean Cozumel All Inclusive recebe elogios pela sua equipe simpática, ambiente tranquilo na selva e os passeios diários incluídos, enquanto o acesso ao Fiesta Americana vizinho amplia as opções de restaurantes e atividades para hóspedes que buscam tanto relaxamento quanto comodidades mais animadas.
Diversos hóspedes apreciaram o snorkeling diretamente do píer e a atmosfera intimista e discreta. As desvantagens recorrentes incluem piscinas precisando de reparos com azulejos faltando, uma área de praia fechada ou limitada, atendimento ocasionalmente lento ou ofertas insistentes de associação, e alguns relatos de quartos com cheiro de mofo, problemas com ar condicionado ou água quente e fechamento de restaurantes ou variedade limitada. Espere uma estadia pacífica e focada na natureza, com atividades inclusas, em vez de uma experiência clássica de resort com praia de areia.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Os hóspedes podem usar as comodidades do Fiesta Americana e aproveitar os passeios diários incluídos, bem como o bom snorkeling a partir do píer. As reclamações comuns incluem uma piscina precisando de reparos com azulejos faltando e um clube de praia frequentemente fechado ou limitado.
Avaliações dos hóspedes relacionadas
10
Haley
24 de ago. de 2025
·
A estadia foi de 4 noites
Loved the included excursions and the overall beauty and vibe of both the Explorean and Fiesta Americana. Unfortunately,the two best restaurants with views are closed right now- and no one told us. It was a big disappointment because many of the restaurant options are without AC and the ambiance was severely lacking.
Loved the included excursions and the overall beauty and vibe of both the Explorean and Fiesta Americana. Unfortunately,the two best restaurants with views are closed right now- and no one told us. It was a big disappointment because many of the restaurant options are without AC and the ambiance was severely lacking.
6
Astrid Liliana
1 de mai. de 2025
·
A estadia foi de 4 noites
El lugar está hermoso, dentro de la jungla, y con acceso desde el hotel del lado, el Fiesta Americana, es tranquilo, pocas habitaciones, y todos los días te llevan jugo, café y unos panecitos de plátano muy ricos, incluyen tours gratuitos diarios, sin embargo, no tienen playa. El Fiesta Americana tiene club de playa, pero no hay acceso al mar, únicamente camastros, por lo que no hay como ingresar al mar, únicamente a través de algunos tours (no todos lo permiten). El hotel cuenta con una sola alberca, la cual no tiene regulada la temperatura así que muchas veces es muy fría, tanto que impide que uno ingrese a la misma. Si vas buscando el descanso, definitivamente esta no es una opción.
El lugar está hermoso, dentro de la jungla, y con acceso desde el hotel del lado, el Fiesta Americana, es tranquilo, pocas habitaciones, y todos los días te llevan jugo, café y unos panecitos de plátano muy ricos, incluyen tours gratuitos diarios, sin embargo, no tienen playa. El Fiesta Americana tiene club de playa, pero no hay acceso al mar, únicamente camastros, por lo que no hay como ingresar al mar, únicamente a través de algunos tours (no todos lo permiten). El hotel cuenta con una sola alberca, la cual no tiene regulada la temperatura así que muchas veces es muy fría, tanto que impide que uno ingrese a la misma. Si vas buscando el descanso, definitivamente esta no es una opción.
10
Diane
27 de abr. de 2024
·
A estadia foi de 7 noites
The VIP access had 2 rooms, 2 baths and very spacious. The bed was very comfortable. The view was excellent! Well worth the upgrade. The pools (all pools) should be fixed, tiles falling off, and large sections with holes making the facility appear run down.
The VIP access had 2 rooms, 2 baths and very spacious. The bed was very comfortable. The view was excellent! Well worth the upgrade. The pools (all pools) should be fixed, tiles falling off, and large sections with holes making the facility appear run down.
10
Pamela S
17 de out. de 2025
·
A estadia foi de 7 noites
Great time at this resort always. Many food options as we could use restaurants at Fiesta Americana as well! Pools recently updated were great! What is the best there are wonderful staff especially Arturo supervising that everyone is cared for and Jose at fish restaurant is always working hard to get everyone what we want! Chef Carlos and Nick did a great job for very special meals at Italian restaurant!!
Great time at this resort always. Many food options as we could use restaurants at Fiesta Americana as well! Pools recently updated were great! What is the best there are wonderful staff especially Arturo supervising that everyone is cared for and Jose at fish restaurant is always working hard to get everyone what we want! Chef Carlos and Nick did a great job for very special meals at Italian restaurant!!
8
David
11 de mai. de 2024
·
A estadia foi de 7 noites
The pools are missing a lot of tiles and could really use an update. The rest of the facility was great.
The pools are missing a lot of tiles and could really use an update. The rest of the facility was great.
10
Dennis
7 de nov. de 2023
·
A estadia foi de 7 noites
Beach club is closed at Fiesta Americana, and pool needs repair at Explorean. However, what made it excellent are the people that works at Explorean. They are amazing, kind, super attentive, and gracious! The included activities were an added bonus! We would gladly stay again!
Beach club is closed at Fiesta Americana, and pool needs repair at Explorean. However, what made it excellent are the people that works at Explorean. They are amazing, kind, super attentive, and gracious! The included activities were an added bonus! We would gladly stay again!
10
Amy
24 de out. de 2025
·
A estadia foi de 5 noites
Staying here was the best of both worlds… a super calm & relaxing jungle oasis to return to… but being able to go over to F.A for entertainment/kids club & the ocean vibe was awesome! Food was great, service was fabulous. The all inclusive excursions were so fun, especially the snorkelling boat trip! We loved our 8 nights here… we didn’t want to leave!
Staying here was the best of both worlds… a super calm & relaxing jungle oasis to return to… but being able to go over to F.A for entertainment/kids club & the ocean vibe was awesome! Food was great, service was fabulous. The all inclusive excursions were so fun, especially the snorkelling boat trip! We loved our 8 nights here… we didn’t want to leave!
10
Jasmeen
2 de mar. de 2025
·
A estadia foi de 5 noites
Had a lovely time at the Explorean. The pool was wonderful and the beach club was superb. I was able to find a free cabana pretty much every time I wanted one! The snorkeling right on the property was fantastic! In fact, it was even better than a few of the spots I visited on an independent tour (not with the Explorean) so bring your snorkel and some water shoes! The room itself was clean and comfortable. It was a little damp, but I think that has more to do with the climate and building materials than it does on the hotel itself. There was a slight issue with the shower area flooding one night in my room. I called the front desk on the way to dinner and explained the situation. When I got back from dinner, there were several people in the room working on the issue! It didn't flood again after that. They were incredibly efficient! Everyone was incredibly lovely and I would absolutely visit again!
Had a lovely time at the Explorean. The pool was wonderful and the beach club was superb. I was able to find a free cabana pretty much every time I wanted one! The snorkeling right on the property was fantastic! In fact, it was even better than a few of the spots I visited on an independent tour (not with the Explorean) so bring your snorkel and some water shoes! The room itself was clean and comfortable. It was a little damp, but I think that has more to do with the climate and building materials than it does on the hotel itself. There was a slight issue with the shower area flooding one night in my room. I called the front desk on the way to dinner and explained the situation. When I got back from dinner, there were several people in the room working on the issue! It didn't flood again after that. They were incredibly efficient! Everyone was incredibly lovely and I would absolutely visit again!
10
Gregory Scott
26 de abr. de 2025
·
A estadia foi de 5 noites
The Explorean had a pool and dining area to itself as well as access to all the restaurants and pool at the Fiesta Americana Hotel in front on the Explorean. The cabana style quad rooms were very nice and secluded in a jungle environment.
The Explorean had a pool and dining area to itself as well as access to all the restaurants and pool at the Fiesta Americana Hotel in front on the Explorean. The cabana style quad rooms were very nice and secluded in a jungle environment.
10
Jason
1 de fev. de 2023
·
A estadia foi de 6 noites
This property is great! The wife and I absolutely love the snorkeling literally right in front of the hotel. The food is good the pool are not the best and the bar closes at 10:45 so if you are looking for a party not the place. Besides the beautiful water and snorkeling the service here is absolutely amazing. They take great pride in their jobs. Now for the slight negative. The beach club is closed. So you can’t get service down by the best feature they have. Hopefully they get it figured out soon. Also it needs a little TLC. Pools are in disarray and could use a coat of paint. Not a deal breaker but looked better when we went in 2019. We love this place and highly suggest it if you love a fun small quiet after 11 resort. If you want a party go to Cancun. P.S bring your own snorkel they do not provide after covid. Don’t miss out on the best part of this place.
This property is great! The wife and I absolutely love the snorkeling literally right in front of the hotel. The food is good the pool are not the best and the bar closes at 10:45 so if you are looking for a party not the place. Besides the beautiful water and snorkeling the service here is absolutely amazing. They take great pride in their jobs. Now for the slight negative. The beach club is closed. So you can’t get service down by the best feature they have. Hopefully they get it figured out soon. Also it needs a little TLC. Pools are in disarray and could use a coat of paint. Not a deal breaker but looked better when we went in 2019. We love this place and highly suggest it if you love a fun small quiet after 11 resort. If you want a party go to Cancun. P.S bring your own snorkel they do not provide after covid. Don’t miss out on the best part of this place.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Os quartos e as áreas comuns são geralmente limpos, com serviço de quarto atencioso. Alguns hóspedes relataram odores de mofo ou bolor, ocasionais falhas na limpeza e manutenção envelhecida visível nas áreas públicas.
Avaliações dos hóspedes relacionadas
10
Stephanie
29 de jul. de 2025
·
A estadia foi de 5 noites
Explorean was a true get away to a relaxing vacation. The hospitality from staff was exceptional. Housekeeping had the room clean daily, with towels. The hotel included free excursions which was a plus! Thank you Explorean Cozumel
Explorean was a true get away to a relaxing vacation. The hospitality from staff was exceptional. Housekeeping had the room clean daily, with towels. The hotel included free excursions which was a plus! Thank you Explorean Cozumel
8
Esther
17 de fev. de 2023
·
A estadia foi de 7 noites
The rooms were all very moldy and mildewy. Took two heavy washes once I got home to get the scent out. It would be a challenging situation for someone with respiratory issues, bc all rooms have mold. They don’t have a dehumidifier system in this hotel and it’s in the middle of a jungle, hence the mold. Lovely staff, fun activities. Just need to get the mold situation handled. For that reason I would not return, but choose a different hotel.
The rooms were all very moldy and mildewy. Took two heavy washes once I got home to get the scent out. It would be a challenging situation for someone with respiratory issues, bc all rooms have mold. They don’t have a dehumidifier system in this hotel and it’s in the middle of a jungle, hence the mold. Lovely staff, fun activities. Just need to get the mold situation handled. For that reason I would not return, but choose a different hotel.
6
Carlos Israel
8 de jan. de 2024
·
A estadia foi de 3 noites
Tranquila y limpia, faltan mas variedades en los alimentos y bebidas, cucarachas en las habitaciones.
Tranquila y limpia, faltan mas variedades en los alimentos y bebidas, cucarachas en las habitaciones.
10
Taylor Dawn
10 de jun. de 2025
·
A estadia foi de 4 noites
The Explorean Cozumel was an amazing experience. The room was clean and modern. The food was delicious. And the activities were fun, but the icing on the cake was the superior staff. I would rate this property 10/10.
The Explorean Cozumel was an amazing experience. The room was clean and modern. The food was delicious. And the activities were fun, but the icing on the cake was the superior staff. I would rate this property 10/10.
8
Tyler
7 de mai. de 2025
·
A estadia foi de 5 noites
Food: 9/10 Restaurants were very good. Not a bad choice amongst any of them. Buffet breakfast was diverse enough and the food was great. We honestly did not have one bad meal here. They had Asian, Mexican, Italian, a grill, ceviche bar and a few others and everything we had was amazing. Drinks: 3/10 Very very very hard to get drunk. Mixed drinks taste generally all the same. Liquor must be watered down. Beer and wine seem untouched. Wife doesn’t really drink, has somewhere north of 8 drinks and didn’t have a buzz. You can start drinking at 11am which is pretty late imo, and all alcohol served is cutoff at 1045. Could be for safety but idk, maybe to make it a more family friendly environment. Our 6 days spent there, not a single drunk person was seen. Nightlife: 5/10 Activities are the ONLY nightlife on the resort. They were fun, but nobody did them (or tailored to children in which case nobody showed up still) and they only lasted an hour. Afterwards, the place turns into a ghost town. Service: 10/10 Everyone was extremely nice, helpful, spoke your language or at least tried to fluently converse. All inconveniences for the guest were essentially taken care of by the staff. The only thing to say here is that the service COULD be a bit faster but that’s a viewfrom an American take it as you will. Room/Cleanliness: 9/10 The entire island is VERY conservative and caring for their environment, especially the reefs. The resort itself was super clean considering that it’s basical
Food: 9/10 Restaurants were very good. Not a bad choice amongst any of them. Buffet breakfast was diverse enough and the food was great. We honestly did not have one bad meal here. They had Asian, Mexican, Italian, a grill, ceviche bar and a few others and everything we had was amazing. Drinks: 3/10 Very very very hard to get drunk. Mixed drinks taste generally all the same. Liquor must be watered down. Beer and wine seem untouched. Wife doesn’t really drink, has somewhere north of 8 drinks and didn’t have a buzz. You can start drinking at 11am which is pretty late imo, and all alcohol served is cutoff at 1045. Could be for safety but idk, maybe to make it a more family friendly environment. Our 6 days spent there, not a single drunk person was seen. Nightlife: 5/10 Activities are the ONLY nightlife on the resort. They were fun, but nobody did them (or tailored to children in which case nobody showed up still) and they only lasted an hour. Afterwards, the place turns into a ghost town. Service: 10/10 Everyone was extremely nice, helpful, spoke your language or at least tried to fluently converse. All inconveniences for the guest were essentially taken care of by the staff. The only thing to say here is that the service COULD be a bit faster but that’s a viewfrom an American take it as you will. Room/Cleanliness: 9/10 The entire island is VERY conservative and caring for their environment, especially the reefs. The resort itself was super clean considering that it’s basical
4
Treesha Renee
23 de jun. de 2023
·
A estadia foi de 4 noites
The grounds were pretty and very green. I like that the hotel was small and everything was close. The rooms were very basic and pretty rustic. Our room was very hot and humid. After the first night, they did move us to a new room which was even hotter! The temperature stayed around 78-80 and was miserable for sleeping. I asked the front desk multiple times about it and they gave different reasons each time but the issue was never revolved. Someone did come to “look”, but again, it never cooled off. The family we traveled with also had a hot room and I talked to another couple with the same issue so I know we weren’t the only ones. The food at the restaurant was good but the service was extremely slow so we ate mostly at Fiesta Americana. We made reservations for the restaurants upon check in, but the agent did not make our reservation for the last night. She also didn’t mention their envelope system for tipping, so we tipped along the way and they prefer a tip at the end so they can split among the staff. Some of the staff was friendly, but most of them just seemed bothered to be asked for drinks or about the air. The service at Fiesta Americana was better. The pool is getting old and needs some repair. The guides for the excursions are fun and helpful and the excursions are the only reasons I would go to this hotel.
The grounds were pretty and very green. I like that the hotel was small and everything was close. The rooms were very basic and pretty rustic. Our room was very hot and humid. After the first night, they did move us to a new room which was even hotter! The temperature stayed around 78-80 and was miserable for sleeping. I asked the front desk multiple times about it and they gave different reasons each time but the issue was never revolved. Someone did come to “look”, but again, it never cooled off. The family we traveled with also had a hot room and I talked to another couple with the same issue so I know we weren’t the only ones. The food at the restaurant was good but the service was extremely slow so we ate mostly at Fiesta Americana. We made reservations for the restaurants upon check in, but the agent did not make our reservation for the last night. She also didn’t mention their envelope system for tipping, so we tipped along the way and they prefer a tip at the end so they can split among the staff. Some of the staff was friendly, but most of them just seemed bothered to be asked for drinks or about the air. The service at Fiesta Americana was better. The pool is getting old and needs some repair. The guides for the excursions are fun and helpful and the excursions are the only reasons I would go to this hotel.
8
Norman
13 de abr. de 2025
·
A estadia foi de 6 noites
The property needs a good clean and refurbishment. But because of the weather and being in the jungle I understand that maintainence is a continuous struggle. Staff is very good. The check in people are pushy to have you check out the RCI opportunities which comes with a lot of resorts. Food is fair to very good. The restaurant of the explorean is nice and serves great food. The breakfast basket delivered to each room every morning is a nice touch but only has enough coffee for two cups. Would go again because it is pretty good for the money.
The property needs a good clean and refurbishment. But because of the weather and being in the jungle I understand that maintainence is a continuous struggle. Staff is very good. The check in people are pushy to have you check out the RCI opportunities which comes with a lot of resorts. Food is fair to very good. The restaurant of the explorean is nice and serves great food. The breakfast basket delivered to each room every morning is a nice touch but only has enough coffee for two cups. Would go again because it is pretty good for the money.
8
Fernanda
23 de set. de 2025
·
A estadia foi de 4 noites
El personal es sumamente amable. La habitación estaba muy limpia. El servicio de spa muy bueno. Te llevan café y jugo a la habitación yo solicité que no lo llevaran porque no lo iba a consumir y no quería que se desperdiciara y de todas formas lo siguieron llevando.
El personal es sumamente amable. La habitación estaba muy limpia. El servicio de spa muy bueno. Te llevan café y jugo a la habitación yo solicité que no lo llevaran porque no lo iba a consumir y no quería que se desperdiciara y de todas formas lo siguieron llevando.
4
Rodolfo
25 de jun. de 2025
·
A estadia foi de 6 noites
Te sacan del hotel con el gancho de “tours” pero la realidad es que te llevan a clubs de playas a venderte caro cosas que vienen incluidos en el hotel, el personal de no está capacitado y es desorganizado. No tienen instinto de servicio. De las 2 habitaciones una estuvo siempre sucia y mal limpiada.
Te sacan del hotel con el gancho de “tours” pero la realidad es que te llevan a clubs de playas a venderte caro cosas que vienen incluidos en el hotel, el personal de no está capacitado y es desorganizado. No tienen instinto de servicio. De las 2 habitaciones una estuvo siempre sucia y mal limpiada.
10
Morgan Lacey
18 de jun. de 2025
·
A estadia foi de 6 noites
Private, clean, and beautiful. The perfect Mexico getaway. The size of the resort makes it a more intimate experience allowing you to make bonds with both the staff and the other travelers. Iguanas can be seen meandering through the grounds. The location is a quick walk to the ocean. And scattered throughout the resort is a variety of restaurants. The staff is more than happy to accommodate your needs and are incredibly kind.
Private, clean, and beautiful. The perfect Mexico getaway. The size of the resort makes it a more intimate experience allowing you to make bonds with both the staff and the other travelers. Iguanas can be seen meandering through the grounds. The location is a quick walk to the ocean. And scattered throughout the resort is a variety of restaurants. The staff is more than happy to accommodate your needs and are incredibly kind.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são silenciosos e confortáveis, com vista para a selva. Muitos observam layouts espaçosos e a ausência intencional de TVs, com Wi-Fi relatado como bom. Uma minoria mencionou umidade, cheiro de mofo ou problemas com ar condicionado/água quente.
Avaliações dos hóspedes relacionadas
8
Eileen
25 de jan. de 2023
·
A estadia foi de 4 noites
The rooms were absolutely beautiful, loved being in the jungle. The only downer was there is no sand beach, they are working on an area that looks like it will be beautiful on the beach with chairs, there is already a pool, and lounging areas.
The rooms were absolutely beautiful, loved being in the jungle. The only downer was there is no sand beach, they are working on an area that looks like it will be beautiful on the beach with chairs, there is already a pool, and lounging areas.
10
Traci
1 de mar. de 2025
·
A estadia foi de 7 noites
If in a king room. Really not a lot of seating when you have luggage. It would be nice to have stools over looking ledge, back of bed. Or maybe just a luggage rack in the room.
If in a king room. Really not a lot of seating when you have luggage. It would be nice to have stools over looking ledge, back of bed. Or maybe just a luggage rack in the room.
8
John
17 de nov. de 2024
·
A estadia foi de 7 noites
Jungle view roomsfor privacy
Jungle view roomsfor privacy
10
George
7 de jul. de 2025
·
A estadia foi de 3 noites
The rooms have no tv! Great to disconnect from the world! Comfortable rooms! Great WiFi! Food was not the best but the daily activities that are included every day makes this place the very best in the island to vacation!
The rooms have no tv! Great to disconnect from the world! Comfortable rooms! Great WiFi! Food was not the best but the daily activities that are included every day makes this place the very best in the island to vacation!
6
Barbara
14 de dez. de 2024
·
A estadia foi de 7 noites
Beautiful spot! Just need to improve the food quality and hot water
Beautiful spot! Just need to improve the food quality and hot water
10
Philip
26 de jul. de 2025
·
A estadia foi de 7 noites
We had an amazing stay at The Explorean Cozumel! The staff went above and beyond to make us feel welcome from the moment we arrived. The resort is beautifully set in the jungle, offering a peaceful, natural vibe while still giving access to all the amenities at the adjacent Fiesta Americana. Our room was quiet, clean, and comfortable, with thoughtful touches throughout. We loved the daily excursions and activities included with our stay—such a unique and fun way to explore the island! The food was fresh and delicious, especially the local Mexican dishes, and the service was always friendly and attentive. If you're looking for a relaxing, all-inclusive stay with a touch of adventure, we highly recommend The Explorean. We left feeling refreshed, inspired, and already dreaming of our next visit!
We had an amazing stay at The Explorean Cozumel! The staff went above and beyond to make us feel welcome from the moment we arrived. The resort is beautifully set in the jungle, offering a peaceful, natural vibe while still giving access to all the amenities at the adjacent Fiesta Americana. Our room was quiet, clean, and comfortable, with thoughtful touches throughout. We loved the daily excursions and activities included with our stay—such a unique and fun way to explore the island! The food was fresh and delicious, especially the local Mexican dishes, and the service was always friendly and attentive. If you're looking for a relaxing, all-inclusive stay with a touch of adventure, we highly recommend The Explorean. We left feeling refreshed, inspired, and already dreaming of our next visit!
10
Evan
3 de fev. de 2025
·
A estadia foi de 3 noites
Came with my girlfriend and had an amazing stay. I’ve been to probably a dozen all inclusives and this was my favorite so far. If you are looking for a big beach with powdery white sand, this is not the spot, but the snorkeling was awesome. Pool was nice. The food was still resort food, but definitely better than most. Rooms were comfortable and very clean. The staff was amazing all around. The included excursions seemed like a good time but we didn’t have time to take advantage of them because we only had a quick three day stay. We go to the riviera maya once or twice a year and usually just go with whatever the best deal is when booking, but will definitely come back to Explorean next time. Can’t wait to come back.
Came with my girlfriend and had an amazing stay. I’ve been to probably a dozen all inclusives and this was my favorite so far. If you are looking for a big beach with powdery white sand, this is not the spot, but the snorkeling was awesome. Pool was nice. The food was still resort food, but definitely better than most. Rooms were comfortable and very clean. The staff was amazing all around. The included excursions seemed like a good time but we didn’t have time to take advantage of them because we only had a quick three day stay. We go to the riviera maya once or twice a year and usually just go with whatever the best deal is when booking, but will definitely come back to Explorean next time. Can’t wait to come back.
10
Jasmeen
2 de mar. de 2025
·
A estadia foi de 5 noites
Had a lovely time at the Explorean. The pool was wonderful and the beach club was superb. I was able to find a free cabana pretty much every time I wanted one! The snorkeling right on the property was fantastic! In fact, it was even better than a few of the spots I visited on an independent tour (not with the Explorean) so bring your snorkel and some water shoes! The room itself was clean and comfortable. It was a little damp, but I think that has more to do with the climate and building materials than it does on the hotel itself. There was a slight issue with the shower area flooding one night in my room. I called the front desk on the way to dinner and explained the situation. When I got back from dinner, there were several people in the room working on the issue! It didn't flood again after that. They were incredibly efficient! Everyone was incredibly lovely and I would absolutely visit again!
Had a lovely time at the Explorean. The pool was wonderful and the beach club was superb. I was able to find a free cabana pretty much every time I wanted one! The snorkeling right on the property was fantastic! In fact, it was even better than a few of the spots I visited on an independent tour (not with the Explorean) so bring your snorkel and some water shoes! The room itself was clean and comfortable. It was a little damp, but I think that has more to do with the climate and building materials than it does on the hotel itself. There was a slight issue with the shower area flooding one night in my room. I called the front desk on the way to dinner and explained the situation. When I got back from dinner, there were several people in the room working on the issue! It didn't flood again after that. They were incredibly efficient! Everyone was incredibly lovely and I would absolutely visit again!
8
Tyler
7 de mai. de 2025
·
A estadia foi de 5 noites
Food: 9/10 Restaurants were very good. Not a bad choice amongst any of them. Buffet breakfast was diverse enough and the food was great. We honestly did not have one bad meal here. They had Asian, Mexican, Italian, a grill, ceviche bar and a few others and everything we had was amazing. Drinks: 3/10 Very very very hard to get drunk. Mixed drinks taste generally all the same. Liquor must be watered down. Beer and wine seem untouched. Wife doesn’t really drink, has somewhere north of 8 drinks and didn’t have a buzz. You can start drinking at 11am which is pretty late imo, and all alcohol served is cutoff at 1045. Could be for safety but idk, maybe to make it a more family friendly environment. Our 6 days spent there, not a single drunk person was seen. Nightlife: 5/10 Activities are the ONLY nightlife on the resort. They were fun, but nobody did them (or tailored to children in which case nobody showed up still) and they only lasted an hour. Afterwards, the place turns into a ghost town. Service: 10/10 Everyone was extremely nice, helpful, spoke your language or at least tried to fluently converse. All inconveniences for the guest were essentially taken care of by the staff. The only thing to say here is that the service COULD be a bit faster but that’s a viewfrom an American take it as you will. Room/Cleanliness: 9/10 The entire island is VERY conservative and caring for their environment, especially the reefs. The resort itself was super clean considering that it’s basical
Food: 9/10 Restaurants were very good. Not a bad choice amongst any of them. Buffet breakfast was diverse enough and the food was great. We honestly did not have one bad meal here. They had Asian, Mexican, Italian, a grill, ceviche bar and a few others and everything we had was amazing. Drinks: 3/10 Very very very hard to get drunk. Mixed drinks taste generally all the same. Liquor must be watered down. Beer and wine seem untouched. Wife doesn’t really drink, has somewhere north of 8 drinks and didn’t have a buzz. You can start drinking at 11am which is pretty late imo, and all alcohol served is cutoff at 1045. Could be for safety but idk, maybe to make it a more family friendly environment. Our 6 days spent there, not a single drunk person was seen. Nightlife: 5/10 Activities are the ONLY nightlife on the resort. They were fun, but nobody did them (or tailored to children in which case nobody showed up still) and they only lasted an hour. Afterwards, the place turns into a ghost town. Service: 10/10 Everyone was extremely nice, helpful, spoke your language or at least tried to fluently converse. All inconveniences for the guest were essentially taken care of by the staff. The only thing to say here is that the service COULD be a bit faster but that’s a viewfrom an American take it as you will. Room/Cleanliness: 9/10 The entire island is VERY conservative and caring for their environment, especially the reefs. The resort itself was super clean considering that it’s basical
10
Alvaro
20 de jan. de 2022
·
A estadia foi de 2 noites
Our stay was amazing. The bungalow room in the jungle had fantastic views of trees and vines and all kinds of jungle vegetation-so many colors of green. The room was large, spacious, and luxurious. The food at the hotel restaurants was delicious and abundant. The staff went over and above all the time with their care and attention. Poolside service is nonstop, and the wide spread buffets are available all day long, as well as a coffee bar and snack bar and regular bar. It was truly a wonderful stay and the kids had a blast, too. We went on the snorkeling excursion to El Cielo (it included several stops for different kinds of sea-life to be observed) which was one of the highlights of our trip-free for all guests! I can’t recommend this place highly enough.
Our stay was amazing. The bungalow room in the jungle had fantastic views of trees and vines and all kinds of jungle vegetation-so many colors of green. The room was large, spacious, and luxurious. The food at the hotel restaurants was delicious and abundant. The staff went over and above all the time with their care and attention. Poolside service is nonstop, and the wide spread buffets are available all day long, as well as a coffee bar and snack bar and regular bar. It was truly a wonderful stay and the kids had a blast, too. We went on the snorkeling excursion to El Cielo (it included several stops for different kinds of sea-life to be observed) which was one of the highlights of our trip-free for all guests! I can’t recommend this place highly enough.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é amplamente descrito como simpático e prestativo, com a equipe e os guias de passeios recebendo elogios frequentes. No entanto, alguns experimentaram atendimento lento no restaurante e ofertas persistentes de vendas de multipropriedade ou associação.
Avaliações dos hóspedes relacionadas
6
Yuanyuan
9 de jul. de 2023
·
A estadia foi de 3 noites
Service is not attentive and very slow, I understand I’m on vacation so it doesn’t have to be in a hurry, but they are definitely short of staff and sometimes you see just one waiter trying to take care too many tables. The food is okay, nothing fancy.
Service is not attentive and very slow, I understand I’m on vacation so it doesn’t have to be in a hurry, but they are definitely short of staff and sometimes you see just one waiter trying to take care too many tables. The food is okay, nothing fancy.
10
Darryl
4 de jun. de 2025
·
A estadia foi de 4 noites
We loved our peaceful and relaxing stay at the Explorean. The property is quiet and serene—perfect for unwinding. If you're ever in the mood for more activity, the lively atmosphere at Fiesta Americana is just next door. Be aware that they will try to pitch a timeshare presentation. You may have to firmly decline multiple times before they take no for an answer. A special shoutout to Jared, our favorite server and bartender. He went above and beyond to take care of us and genuinely cared about making our stay enjoyable. The food and drinks were decent, and the location is great—you’re not far from popular beach clubs. Plus, the property has its own pier, making it super convenient if you're planning any boat excursions.
We loved our peaceful and relaxing stay at the Explorean. The property is quiet and serene—perfect for unwinding. If you're ever in the mood for more activity, the lively atmosphere at Fiesta Americana is just next door. Be aware that they will try to pitch a timeshare presentation. You may have to firmly decline multiple times before they take no for an answer. A special shoutout to Jared, our favorite server and bartender. He went above and beyond to take care of us and genuinely cared about making our stay enjoyable. The food and drinks were decent, and the location is great—you’re not far from popular beach clubs. Plus, the property has its own pier, making it super convenient if you're planning any boat excursions.
10
Philip
26 de jul. de 2025
·
A estadia foi de 7 noites
We had an amazing stay at The Explorean Cozumel! The staff went above and beyond to make us feel welcome from the moment we arrived. The resort is beautifully set in the jungle, offering a peaceful, natural vibe while still giving access to all the amenities at the adjacent Fiesta Americana. Our room was quiet, clean, and comfortable, with thoughtful touches throughout. We loved the daily excursions and activities included with our stay—such a unique and fun way to explore the island! The food was fresh and delicious, especially the local Mexican dishes, and the service was always friendly and attentive. If you're looking for a relaxing, all-inclusive stay with a touch of adventure, we highly recommend The Explorean. We left feeling refreshed, inspired, and already dreaming of our next visit!
We had an amazing stay at The Explorean Cozumel! The staff went above and beyond to make us feel welcome from the moment we arrived. The resort is beautifully set in the jungle, offering a peaceful, natural vibe while still giving access to all the amenities at the adjacent Fiesta Americana. Our room was quiet, clean, and comfortable, with thoughtful touches throughout. We loved the daily excursions and activities included with our stay—such a unique and fun way to explore the island! The food was fresh and delicious, especially the local Mexican dishes, and the service was always friendly and attentive. If you're looking for a relaxing, all-inclusive stay with a touch of adventure, we highly recommend The Explorean. We left feeling refreshed, inspired, and already dreaming of our next visit!
8
Lawrence
18 de jun. de 2025
·
A estadia foi de 6 noites
We’ve stayed at the Explorean twice now and it’s really the only place we want to stay. The only downside is that they try to get you into an hour and a half presentation for a membership. That is the only reason I didn’t give it 5 stars overall. The staff here are simply the best, very, very friendly and accommodating. The staff actually make this the best.
We’ve stayed at the Explorean twice now and it’s really the only place we want to stay. The only downside is that they try to get you into an hour and a half presentation for a membership. That is the only reason I didn’t give it 5 stars overall. The staff here are simply the best, very, very friendly and accommodating. The staff actually make this the best.
8
Fernanda
18 de set. de 2025
·
A estadia foi de 1 noite
El servicio en los restaurantes es sumamente lento
El servicio en los restaurantes es sumamente lento
10
Silvia
22 de jan. de 2025
·
A estadia foi de 5 noites
The hotel feels like it’s built inside of a rainforest area, peaceful and isolated, but we had access to the amenities of the Fiesta America, a traditional all inclusive hotel. This also included excursions every day. The guides were great, including Armando. Miguel, our server every day at the pool, was very attentive and friendly. Christian, in reception, was very responsive and helpful when our flight home was cancelled. The servers and hostesses were all friendly and attentive at all the restaurants. We had a very nice trip with our teenage kids and would love to come back.
The hotel feels like it’s built inside of a rainforest area, peaceful and isolated, but we had access to the amenities of the Fiesta America, a traditional all inclusive hotel. This also included excursions every day. The guides were great, including Armando. Miguel, our server every day at the pool, was very attentive and friendly. Christian, in reception, was very responsive and helpful when our flight home was cancelled. The servers and hostesses were all friendly and attentive at all the restaurants. We had a very nice trip with our teenage kids and would love to come back.
10
Nicole
2 de mai. de 2025
·
A estadia foi de 6 noites
The staff was the nicest of any resort we have stayed at.
The staff was the nicest of any resort we have stayed at.
8
Tyler
7 de mai. de 2025
·
A estadia foi de 5 noites
Food: 9/10 Restaurants were very good. Not a bad choice amongst any of them. Buffet breakfast was diverse enough and the food was great. We honestly did not have one bad meal here. They had Asian, Mexican, Italian, a grill, ceviche bar and a few others and everything we had was amazing. Drinks: 3/10 Very very very hard to get drunk. Mixed drinks taste generally all the same. Liquor must be watered down. Beer and wine seem untouched. Wife doesn’t really drink, has somewhere north of 8 drinks and didn’t have a buzz. You can start drinking at 11am which is pretty late imo, and all alcohol served is cutoff at 1045. Could be for safety but idk, maybe to make it a more family friendly environment. Our 6 days spent there, not a single drunk person was seen. Nightlife: 5/10 Activities are the ONLY nightlife on the resort. They were fun, but nobody did them (or tailored to children in which case nobody showed up still) and they only lasted an hour. Afterwards, the place turns into a ghost town. Service: 10/10 Everyone was extremely nice, helpful, spoke your language or at least tried to fluently converse. All inconveniences for the guest were essentially taken care of by the staff. The only thing to say here is that the service COULD be a bit faster but that’s a viewfrom an American take it as you will. Room/Cleanliness: 9/10 The entire island is VERY conservative and caring for their environment, especially the reefs. The resort itself was super clean considering that it’s basical
Food: 9/10 Restaurants were very good. Not a bad choice amongst any of them. Buffet breakfast was diverse enough and the food was great. We honestly did not have one bad meal here. They had Asian, Mexican, Italian, a grill, ceviche bar and a few others and everything we had was amazing. Drinks: 3/10 Very very very hard to get drunk. Mixed drinks taste generally all the same. Liquor must be watered down. Beer and wine seem untouched. Wife doesn’t really drink, has somewhere north of 8 drinks and didn’t have a buzz. You can start drinking at 11am which is pretty late imo, and all alcohol served is cutoff at 1045. Could be for safety but idk, maybe to make it a more family friendly environment. Our 6 days spent there, not a single drunk person was seen. Nightlife: 5/10 Activities are the ONLY nightlife on the resort. They were fun, but nobody did them (or tailored to children in which case nobody showed up still) and they only lasted an hour. Afterwards, the place turns into a ghost town. Service: 10/10 Everyone was extremely nice, helpful, spoke your language or at least tried to fluently converse. All inconveniences for the guest were essentially taken care of by the staff. The only thing to say here is that the service COULD be a bit faster but that’s a viewfrom an American take it as you will. Room/Cleanliness: 9/10 The entire island is VERY conservative and caring for their environment, especially the reefs. The resort itself was super clean considering that it’s basical
8
Norman
13 de abr. de 2025
·
A estadia foi de 6 noites
The property needs a good clean and refurbishment. But because of the weather and being in the jungle I understand that maintainence is a continuous struggle. Staff is very good. The check in people are pushy to have you check out the RCI opportunities which comes with a lot of resorts. Food is fair to very good. The restaurant of the explorean is nice and serves great food. The breakfast basket delivered to each room every morning is a nice touch but only has enough coffee for two cups. Would go again because it is pretty good for the money.
The property needs a good clean and refurbishment. But because of the weather and being in the jungle I understand that maintainence is a continuous struggle. Staff is very good. The check in people are pushy to have you check out the RCI opportunities which comes with a lot of resorts. Food is fair to very good. The restaurant of the explorean is nice and serves great food. The breakfast basket delivered to each room every morning is a nice touch but only has enough coffee for two cups. Would go again because it is pretty good for the money.
8
Julie
3 de abr. de 2025
·
A estadia foi de 6 noites
Amazing resort!! Everyone was so polite, so accommodating! Shout out to Nestor, Armando!!! They were such amazing tour guides and did an amazing job to make us feel safe!! The only downside was selling “discount” membership, if this wasn’t so pushy this resort would’ve earned 5 stars from me!
Amazing resort!! Everyone was so polite, so accommodating! Shout out to Nestor, Armando!!! They were such amazing tour guides and did an amazing job to make us feel safe!! The only downside was selling “discount” membership, if this wasn’t so pushy this resort would’ve earned 5 stars from me!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização pacífica na selva, ao sul da cidade, com fácil acesso ao oceano e excelente snorkeling. Barcos podem buscar os passageiros no píer. Não há uma grande praia de areia no local.
Avaliações dos hóspedes relacionadas
10
Edward
1 de jun. de 2024
·
A estadia foi de 3 noites
Great place to stay. Not far from downtown. Recommend taking snorkel gear. Water is beautiful and filled with lots of fish. You also dont have to pay for excursions. They come included if you stay at the explorean which is right behind main hotel. Everyday they do different excursions. Our guides were awesome as-well. Shouts out to Vega and Jassiel. Made us feel comfortable and safe.
Great place to stay. Not far from downtown. Recommend taking snorkel gear. Water is beautiful and filled with lots of fish. You also dont have to pay for excursions. They come included if you stay at the explorean which is right behind main hotel. Everyday they do different excursions. Our guides were awesome as-well. Shouts out to Vega and Jassiel. Made us feel comfortable and safe.
10
Darryl
4 de jun. de 2025
·
A estadia foi de 4 noites
We loved our peaceful and relaxing stay at the Explorean. The property is quiet and serene—perfect for unwinding. If you're ever in the mood for more activity, the lively atmosphere at Fiesta Americana is just next door. Be aware that they will try to pitch a timeshare presentation. You may have to firmly decline multiple times before they take no for an answer. A special shoutout to Jared, our favorite server and bartender. He went above and beyond to take care of us and genuinely cared about making our stay enjoyable. The food and drinks were decent, and the location is great—you’re not far from popular beach clubs. Plus, the property has its own pier, making it super convenient if you're planning any boat excursions.
We loved our peaceful and relaxing stay at the Explorean. The property is quiet and serene—perfect for unwinding. If you're ever in the mood for more activity, the lively atmosphere at Fiesta Americana is just next door. Be aware that they will try to pitch a timeshare presentation. You may have to firmly decline multiple times before they take no for an answer. A special shoutout to Jared, our favorite server and bartender. He went above and beyond to take care of us and genuinely cared about making our stay enjoyable. The food and drinks were decent, and the location is great—you’re not far from popular beach clubs. Plus, the property has its own pier, making it super convenient if you're planning any boat excursions.
10
Evan
3 de fev. de 2025
·
A estadia foi de 3 noites
Came with my girlfriend and had an amazing stay. I’ve been to probably a dozen all inclusives and this was my favorite so far. If you are looking for a big beach with powdery white sand, this is not the spot, but the snorkeling was awesome. Pool was nice. The food was still resort food, but definitely better than most. Rooms were comfortable and very clean. The staff was amazing all around. The included excursions seemed like a good time but we didn’t have time to take advantage of them because we only had a quick three day stay. We go to the riviera maya once or twice a year and usually just go with whatever the best deal is when booking, but will definitely come back to Explorean next time. Can’t wait to come back.
Came with my girlfriend and had an amazing stay. I’ve been to probably a dozen all inclusives and this was my favorite so far. If you are looking for a big beach with powdery white sand, this is not the spot, but the snorkeling was awesome. Pool was nice. The food was still resort food, but definitely better than most. Rooms were comfortable and very clean. The staff was amazing all around. The included excursions seemed like a good time but we didn’t have time to take advantage of them because we only had a quick three day stay. We go to the riviera maya once or twice a year and usually just go with whatever the best deal is when booking, but will definitely come back to Explorean next time. Can’t wait to come back.
10
Julie Marston
24 de jun. de 2025
·
A estadia foi de 6 noites
This is a beautifully designed hotel that is surrounded by lush greenery. There’s a pool in a beautiful setting with lots of options for lounging if you don’t want to be in full sun. I loved that you also have the option to use the facilities at the Fiesta American if you want full sun and a DJ! The combination of the 2 facilities was great because you just have more options. But I always really liked the difference from being at the Fiesta American, beach and pool and then going back to the Explorean where it was more cool and quiet. Perfect for families with small children! Lots of indoor/outdoor restaurants with high ceilings and fresh healthy food. And other little things like a coffee, ice cream and pastry bar from 10 - 10 for caffeine and sugar addicts. Staff was super nice and helpful and there was a different option each day for a field trip. The boat trip to go snorkeling got me back in the groove with snorkeling again after 25 years, and then I discovered that the snorkeling right off the beach at the hotel was just as great! (There are decks with ladders to easily get into the water as this is not a wide sandy beach.)
This is a beautifully designed hotel that is surrounded by lush greenery. There’s a pool in a beautiful setting with lots of options for lounging if you don’t want to be in full sun. I loved that you also have the option to use the facilities at the Fiesta American if you want full sun and a DJ! The combination of the 2 facilities was great because you just have more options. But I always really liked the difference from being at the Fiesta American, beach and pool and then going back to the Explorean where it was more cool and quiet. Perfect for families with small children! Lots of indoor/outdoor restaurants with high ceilings and fresh healthy food. And other little things like a coffee, ice cream and pastry bar from 10 - 10 for caffeine and sugar addicts. Staff was super nice and helpful and there was a different option each day for a field trip. The boat trip to go snorkeling got me back in the groove with snorkeling again after 25 years, and then I discovered that the snorkeling right off the beach at the hotel was just as great! (There are decks with ladders to easily get into the water as this is not a wide sandy beach.)
10
Silvia
22 de jan. de 2025
·
A estadia foi de 5 noites
The hotel feels like it’s built inside of a rainforest area, peaceful and isolated, but we had access to the amenities of the Fiesta America, a traditional all inclusive hotel. This also included excursions every day. The guides were great, including Armando. Miguel, our server every day at the pool, was very attentive and friendly. Christian, in reception, was very responsive and helpful when our flight home was cancelled. The servers and hostesses were all friendly and attentive at all the restaurants. We had a very nice trip with our teenage kids and would love to come back.
The hotel feels like it’s built inside of a rainforest area, peaceful and isolated, but we had access to the amenities of the Fiesta America, a traditional all inclusive hotel. This also included excursions every day. The guides were great, including Armando. Miguel, our server every day at the pool, was very attentive and friendly. Christian, in reception, was very responsive and helpful when our flight home was cancelled. The servers and hostesses were all friendly and attentive at all the restaurants. We had a very nice trip with our teenage kids and would love to come back.
10
Jasmeen
2 de mar. de 2025
·
A estadia foi de 5 noites
Had a lovely time at the Explorean. The pool was wonderful and the beach club was superb. I was able to find a free cabana pretty much every time I wanted one! The snorkeling right on the property was fantastic! In fact, it was even better than a few of the spots I visited on an independent tour (not with the Explorean) so bring your snorkel and some water shoes! The room itself was clean and comfortable. It was a little damp, but I think that has more to do with the climate and building materials than it does on the hotel itself. There was a slight issue with the shower area flooding one night in my room. I called the front desk on the way to dinner and explained the situation. When I got back from dinner, there were several people in the room working on the issue! It didn't flood again after that. They were incredibly efficient! Everyone was incredibly lovely and I would absolutely visit again!
Had a lovely time at the Explorean. The pool was wonderful and the beach club was superb. I was able to find a free cabana pretty much every time I wanted one! The snorkeling right on the property was fantastic! In fact, it was even better than a few of the spots I visited on an independent tour (not with the Explorean) so bring your snorkel and some water shoes! The room itself was clean and comfortable. It was a little damp, but I think that has more to do with the climate and building materials than it does on the hotel itself. There was a slight issue with the shower area flooding one night in my room. I called the front desk on the way to dinner and explained the situation. When I got back from dinner, there were several people in the room working on the issue! It didn't flood again after that. They were incredibly efficient! Everyone was incredibly lovely and I would absolutely visit again!
8
Patrick
4 de mai. de 2023
·
A estadia foi de 5 noites
Our favorite part of this property were the free excursions that were provided each day. If you don't like the big resort atmosphere, this place is great. It's quiet and calm but their sister resort is a short walk away and you can enjoy the amenities of a larger resort there.
Our favorite part of this property were the free excursions that were provided each day. If you don't like the big resort atmosphere, this place is great. It's quiet and calm but their sister resort is a short walk away and you can enjoy the amenities of a larger resort there.
8
H Timothy
20 de jun. de 2025
·
A estadia foi de 5 noites
Explorean Cozumel has been our hotel for the last several years. Several kilometers south of town, it is much closer to dive sites than many other hotels. Good choice of restaurants. Welcoming and helpful staff. And they have done a lot of important maintenance work since the last time we came in 2023, when the place was hurting badly from weathering Covid.
Explorean Cozumel has been our hotel for the last several years. Several kilometers south of town, it is much closer to dive sites than many other hotels. Good choice of restaurants. Welcoming and helpful staff. And they have done a lot of important maintenance work since the last time we came in 2023, when the place was hurting badly from weathering Covid.
10
maria juliana lotero
10 de jun. de 2025
·
A estadia foi de 1 noite
Great location
Great location
10
Christopher
30 de jan. de 2025
·
A estadia foi de 5 noites
Our favorite Cozumel resort. The staff is helpful and friendly. Gabriel at Lo Kaan Restaurant never fails to make you feel special and you never do without something you need. The rooms are beautiful and clean. The jungle balconies are heaven every morning with the beautiful and friendly birds. Being able to use the entire Fiesta Americana property and still having an oasis with few people and a bar and pool almost to yourselves is wonderful. Eduardo is the first person who has greeted us both times when we first arrived and he makes you feel right at home. If you want to go anywhere the doorman at the FA are the best and never had more helpful person with taxi and finding a place. The location is great. Snorkling right out front and a pier in front of you have a boat excursion it picks you up right at resort. Can’t wait to go back!
Our favorite Cozumel resort. The staff is helpful and friendly. Gabriel at Lo Kaan Restaurant never fails to make you feel special and you never do without something you need. The rooms are beautiful and clean. The jungle balconies are heaven every morning with the beautiful and friendly birds. Being able to use the entire Fiesta Americana property and still having an oasis with few people and a bar and pool almost to yourselves is wonderful. Eduardo is the first person who has greeted us both times when we first arrived and he makes you feel right at home. If you want to go anywhere the doorman at the FA are the best and never had more helpful person with taxi and finding a place. The location is great. Snorkling right out front and a pier in front of you have a boat excursion it picks you up right at resort. Can’t wait to go back!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
A comida é geralmente boa, especialmente com as opções adicionais no Fiesta Americana, embora o próprio Explorean tenha apenas um restaurante. Alguns hóspedes enfrentaram fechamento de restaurantes, variedade limitada ou reservas complicadas, e qualidade de bebidas irregular ou horários de bar alterados.
Avaliações dos hóspedes relacionadas
10
Haley
24 de ago. de 2025
·
A estadia foi de 4 noites
Loved the included excursions and the overall beauty and vibe of both the Explorean and Fiesta Americana. Unfortunately,the two best restaurants with views are closed right now- and no one told us. It was a big disappointment because many of the restaurant options are without AC and the ambiance was severely lacking.
Loved the included excursions and the overall beauty and vibe of both the Explorean and Fiesta Americana. Unfortunately,the two best restaurants with views are closed right now- and no one told us. It was a big disappointment because many of the restaurant options are without AC and the ambiance was severely lacking.
10
Ana Lya Nunez
1 de abr. de 2025
·
A estadia foi de 5 noites
Beautiful hotel! The service is impeccable, and the food is delicious. We had different tour activities daily, and the guides were excellent!
Beautiful hotel! The service is impeccable, and the food is delicious. We had different tour activities daily, and the guides were excellent!
8
Christopher
18 de jul. de 2025
·
A estadia foi de 7 noites
We chose this resort for the excursions and they did not disappoint. We travelled as a family of 4 with 16 and 18 year olds. The excursions were great for all of us. The boat snorkel tour was our favourite one, followed by the buggy tour but we enjoyed them all. They always brought a cooler full of drinks and a stack of towels. The food at the resort is good, nothing special. It’s a much smaller resort than those in the Riviera Maya and I’d say the food was a small step down. We all got a little sick near the end of the week. They had some really good empanadas at the coffee bar and I think we ate them just before they pulled them. The excursion definitely made it worth staying at the Explorean and if we had a redo on our vacation week, we’d book it again! We didn’t take in much of the nightly entertainment but we did the casino night which was really fun. Marshall was a fun dealer and made it a great night. The pools were nice but we didn’t spend much time in them. Most of our time was split between excursions and the ocean. Bring your snorkel gear! With the current in Cozumel flippers are nice. We left ours at home and I wish I packed them. My husband and I went to the spa for a massage which was wonderful. All the staff were great. We were asked 1x if we would be interested in checking out the time share. We said no and it wasn’t a big deal. To sum it up, we loved our week here!
We chose this resort for the excursions and they did not disappoint. We travelled as a family of 4 with 16 and 18 year olds. The excursions were great for all of us. The boat snorkel tour was our favourite one, followed by the buggy tour but we enjoyed them all. They always brought a cooler full of drinks and a stack of towels. The food at the resort is good, nothing special. It’s a much smaller resort than those in the Riviera Maya and I’d say the food was a small step down. We all got a little sick near the end of the week. They had some really good empanadas at the coffee bar and I think we ate them just before they pulled them. The excursion definitely made it worth staying at the Explorean and if we had a redo on our vacation week, we’d book it again! We didn’t take in much of the nightly entertainment but we did the casino night which was really fun. Marshall was a fun dealer and made it a great night. The pools were nice but we didn’t spend much time in them. Most of our time was split between excursions and the ocean. Bring your snorkel gear! With the current in Cozumel flippers are nice. We left ours at home and I wish I packed them. My husband and I went to the spa for a massage which was wonderful. All the staff were great. We were asked 1x if we would be interested in checking out the time share. We said no and it wasn’t a big deal. To sum it up, we loved our week here!
10
Serge
25 de fev. de 2025
·
A estadia foi de 7 noites
Excellent experience at the Explorean! We were drawn to the resort because of the good reviews and because the excursions were included. We weren't sure what to expect with the excursions (they could been so-so since they were included) and we were very surprised. The excursions were wonderful. Guides Edgar and Jaciel were particularly excellent! So friendly and helpful! The food at both the Explorean and the adjacent Fiesta Americana was fantastic. We loved the jungle environment of the Explorean, and the snorkelling right in front of the Fiesta Americana was amazing!
Excellent experience at the Explorean! We were drawn to the resort because of the good reviews and because the excursions were included. We weren't sure what to expect with the excursions (they could been so-so since they were included) and we were very surprised. The excursions were wonderful. Guides Edgar and Jaciel were particularly excellent! So friendly and helpful! The food at both the Explorean and the adjacent Fiesta Americana was fantastic. We loved the jungle environment of the Explorean, and the snorkelling right in front of the Fiesta Americana was amazing!
4
Charlene
27 de fev. de 2023
·
Nice property but very limited with food choices for an all inclusive. We got sick eating at the Fiesta resort next door which was part of the access to guests at the Explorean. Otherwise there is only one restaurant at Explorean and not much food choices. The food poisoning was horrible which really took a toll on our vacation.
Nice property but very limited with food choices for an all inclusive. We got sick eating at the Fiesta resort next door which was part of the access to guests at the Explorean. Otherwise there is only one restaurant at Explorean and not much food choices. The food poisoning was horrible which really took a toll on our vacation.
10
Eric
8 de mar. de 2025
·
A estadia foi de 1 noite
Food was great and the rooms spacious! Love the excursions being included in the price.
Food was great and the rooms spacious! Love the excursions being included in the price.
6
Luis Alvar Miranda
24 de jun. de 2025
·
A estadia foi de 3 noites
Está ubicada en un lugar increíble y las instalaciones en general y las habitaciones son de una calidad superior. El servicio es bueno a secas y la calidad de los restaurantes también cumple pero deja mucho que desear.
Está ubicada en un lugar increíble y las instalaciones en general y las habitaciones son de una calidad superior. El servicio es bueno a secas y la calidad de los restaurantes también cumple pero deja mucho que desear.
8
Tyler
7 de mai. de 2025
·
A estadia foi de 5 noites
Food: 9/10 Restaurants were very good. Not a bad choice amongst any of them. Buffet breakfast was diverse enough and the food was great. We honestly did not have one bad meal here. They had Asian, Mexican, Italian, a grill, ceviche bar and a few others and everything we had was amazing. Drinks: 3/10 Very very very hard to get drunk. Mixed drinks taste generally all the same. Liquor must be watered down. Beer and wine seem untouched. Wife doesn’t really drink, has somewhere north of 8 drinks and didn’t have a buzz. You can start drinking at 11am which is pretty late imo, and all alcohol served is cutoff at 1045. Could be for safety but idk, maybe to make it a more family friendly environment. Our 6 days spent there, not a single drunk person was seen. Nightlife: 5/10 Activities are the ONLY nightlife on the resort. They were fun, but nobody did them (or tailored to children in which case nobody showed up still) and they only lasted an hour. Afterwards, the place turns into a ghost town. Service: 10/10 Everyone was extremely nice, helpful, spoke your language or at least tried to fluently converse. All inconveniences for the guest were essentially taken care of by the staff. The only thing to say here is that the service COULD be a bit faster but that’s a viewfrom an American take it as you will. Room/Cleanliness: 9/10 The entire island is VERY conservative and caring for their environment, especially the reefs. The resort itself was super clean considering that it’s basical
Food: 9/10 Restaurants were very good. Not a bad choice amongst any of them. Buffet breakfast was diverse enough and the food was great. We honestly did not have one bad meal here. They had Asian, Mexican, Italian, a grill, ceviche bar and a few others and everything we had was amazing. Drinks: 3/10 Very very very hard to get drunk. Mixed drinks taste generally all the same. Liquor must be watered down. Beer and wine seem untouched. Wife doesn’t really drink, has somewhere north of 8 drinks and didn’t have a buzz. You can start drinking at 11am which is pretty late imo, and all alcohol served is cutoff at 1045. Could be for safety but idk, maybe to make it a more family friendly environment. Our 6 days spent there, not a single drunk person was seen. Nightlife: 5/10 Activities are the ONLY nightlife on the resort. They were fun, but nobody did them (or tailored to children in which case nobody showed up still) and they only lasted an hour. Afterwards, the place turns into a ghost town. Service: 10/10 Everyone was extremely nice, helpful, spoke your language or at least tried to fluently converse. All inconveniences for the guest were essentially taken care of by the staff. The only thing to say here is that the service COULD be a bit faster but that’s a viewfrom an American take it as you will. Room/Cleanliness: 9/10 The entire island is VERY conservative and caring for their environment, especially the reefs. The resort itself was super clean considering that it’s basical
10
Maria Viera
17 de fev. de 2025
·
A estadia foi de 3 noites
Great staff. Adorable todos
Great staff. Adorable todos
10
Shawn
1 de fev. de 2025
·
A estadia foi de 7 noites
Resort with smaller and more boutique like much better than a mega resort. Never more than second in line for almost anything. Drinks were high quality alcohol. Southwest fresh definitely recommend making reservations at the restaurants the Mexican was our favorite. Play classic example everyone was friendly welcoming and helpful from the front desk to the bartenders too The tour guides. It's really nice to be in a Mexican resort where everyone genuinely likes working there. Make sure you bring some small bills $1 or two tip really makes a big difference to them you don't have to tip every time but occasionally it's very helpful. We would return again and found it an excellent value for the money
Resort with smaller and more boutique like much better than a mega resort. Never more than second in line for almost anything. Drinks were high quality alcohol. Southwest fresh definitely recommend making reservations at the restaurants the Mexican was our favorite. Play classic example everyone was friendly welcoming and helpful from the front desk to the bartenders too The tour guides. It's really nice to be in a Mexican resort where everyone genuinely likes working there. Make sure you bring some small bills $1 or two tip really makes a big difference to them you don't have to tip every time but occasionally it's very helpful. We would return again and found it an excellent value for the money
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
6
Rafael
21 de dez. de 2021
·
A estadia foi de 1 noite
Fomos muito mal atendidos na recepção no check in, mas tirando isso o hotel é bom
Fomos muito mal atendidos na recepção no check in, mas tirando isso o hotel é bom
10
Eduardo
9 de jun. de 2026
·
A estadia foi de 10 noites
Great variety in food and excellent
Great variety in food and excellent
10
Lisa
8 de jun. de 2026
·
A estadia foi de 7 noites
We loved this place. Very quiet. Good location. Loved that we had access to the Fiesta Americana. The food at all places was wonderful. Can't wait to go back.
We loved this place. Very quiet. Good location. Loved that we had access to the Fiesta Americana. The food at all places was wonderful. Can't wait to go back.
10
Katherine Ann
5 de jun. de 2026
·
A estadia foi de 3 noites
It was absolutely beautiful there. The rooms were clean and tidy at all times, and well stocked. Brenda, our personal concierge was so helpful and sweet. She was able to get us massages and on excursions. She was absolutely amazing.
It was absolutely beautiful there. The rooms were clean and tidy at all times, and well stocked. Brenda, our personal concierge was so helpful and sweet. She was able to get us massages and on excursions. She was absolutely amazing.
10
Dean
22 de mai. de 2026
·
A estadia foi de 7 noites
Amazing stay! Great food choices, excursion included were fun, and staff were all friendly. Enjoyed our time there for seven days.
Amazing stay! Great food choices, excursion included were fun, and staff were all friendly. Enjoyed our time there for seven days.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
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As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
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Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-19: 454.4208138580322USD
- 2026-09-20: 372.17883034667966USD
- 2026-09-21: 338.33862064208984USD
- 2026-09-22: 346.3585419769287USD
- 2026-09-23: 370.13248700866694USD
- 2026-09-24: 501.7356067962646USD
- 2026-09-25: 691.7444096557616USD
- 2026-09-26: NO DATA
- 2026-09-27: 365.77969420776367USD
- 2026-09-28: 370.12537568969725USD
- 2026-09-29: 372.17883034667966USD
- 2026-09-30: 370.12537568969725USD
- 2026-10-01: 417.6661544342041USD
- 2026-10-02: 440.82579360656734USD
- 2026-10-03: 417.0589598937988USD
- 2026-10-04: 405.85775673828124USD
- 2026-10-05: 405.85775673828124USD
- 2026-10-06: 407.1060209197998USD
- 2026-10-07: 406.9292888793945USD
- 2026-10-08: 443.14558992919916USD
- 2026-10-09: 443.14558992919916USD
- 2026-10-10: 443.14558992919916USD
- 2026-10-11: 412.333225704956USD
- 2026-10-12: 407.1060209197998USD
- 2026-10-13: 373.81145606384274USD
- 2026-10-14: 372.17883034667966USD
- 2026-10-15: 383.45398421325683USD
- 2026-10-16: 357.7097484222412USD
- 2026-10-17: 381.4765821350097USD
- 2026-10-18: 372.17883034667966USD
- 2026-10-19: 372.17883034667966USD
- 2026-10-20: 372.17883034667966USD
- 2026-10-21: 382.09092302551267USD
- 2026-10-22: 414.99002147827144USD
- 2026-10-23: 402.60241911315916USD
- 2026-10-24: 428.5115814544677USD
- 2026-10-25: 374.2874940612793USD
- 2026-10-26: 420.6168263397216USD
- 2026-10-27: 420.6168263397216USD
- 2026-10-28: 420.6168263397216USD
- 2026-10-29: 433.01518326110835USD
- 2026-10-30: 445.4027856262207USD
- 2026-10-31: 463.3853495574951USD
- 2026-11-01: 433.01518326110835USD
- 2026-11-02: 418.38054422607416USD
- 2026-11-03: 408.22922397460934USD
- 2026-11-04: 423.3810625823974USD
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 408.22922397460934USD
- 2026-11-09: 433.01518326110835USD
- 2026-11-10: 401.95020957336425USD
- 2026-11-11: 398.3784007385254USD
- 2026-11-12: 427.6672261779785USD
- 2026-11-13: 435.52523363952633USD
- 2026-11-14: 420.6168263397216USD
- 2026-11-15: 420.6168263397216USD
- 2026-11-16: 384.5771872680664USD
- 2026-11-17: 398.3784007385254USD
- 2026-11-18: 422.87402203674316USD
- 2026-11-19: 408.3794724822998USD
Contacte o alojamento com antecedência se planeia chegar após as 22:00, através dos dados que constam na sua confirmação de reserva. Os funcionários da receção irão receber os clientes à chegada. O cartão de crédito usado para efetuar a reserva deve ser apresentado pelo titular no check-in, juntamente com um documento de identificação com fotografia correspondente. Outros métodos de pagamento devem ser coordenados com o alojamentos antes da chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- É possível efetuar transações sem numerário
- É estritamente proibida a realização de festas ou eventos de grupo no local.
- Aceitam-se estadias prolongadas
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança, kit de primeiros socorros e iluminação exterior.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- A piscina está aberta das 8:00 às 20:00.
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este alojamento antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Apenas é permitido o acesso aos quartos a clientes registados.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva (haverá lugar a custos adicionais, devidamente discriminados na secção "Taxas").
- Não é necessário automóvel para aceder ao alojamento.
- Disponibilização de opções de pagamento sem numerário em todas as transações e acesso aos quartos através de dispositivo móvel.
- Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.
- Estadia de animais de estimação: 77 USD por animal, por noite
- Os animais de serviço estão isentos de taxas
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Centro de negócios
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Serviços
Centro de negócios
Balcão de turismo
Babysitting/Serviço para crianças
Serviços de limpeza
Instalações para banquetes
Caixa ATM/Multibanco
Aluguer de bicicletas
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Área designada para fumadores
Lavagem de roupa própria
Bingo
Concierge Services
Atividades
Piscina
Andar de bicicleta
Bilhar
Piscina exterior
Música ao vivo
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Evening Entertainment
Mobiliário de exterior
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Geral
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Quartos de não fumadores
Sauna
Banheira de hidromassagem/Jacúzi
Banho turco
Massagem
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Estacionamento
Estacionamento
Estacionamento gratuito
Estação de carregamento para automóveis elétricos
Parking (Limited)
Internet
Wi-fi gratuito